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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115332 Views

27 replies

4 likes

  • 115332 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231814 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231814 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591399 Views

79 replies

3 likes

  • 591399 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485778 Views

580 replies

42 likes

Account
Free
  • 485778 Views
  • 580 replies
  • 42 likes

Solved!! cant pay with american express card

Im entering my card in and it keeps saying that something went wrong. Im entering everything in the right way. Please help

Visitor

Im entering my card in and it keeps saying that something went wrong. Im entering everything in the right way. Please help

MichaelW

Community Legend

12130 Views

4 replies

0 likes

  • 12130 Views
  • 4 replies
  • 0 likes

Solved!! Browse New Releases stops after 10 in list

I am having problems with getting to New Releases via browse I get the first 10 in the list and then I get the searching symbol a rotating arrow Everthing else is working correctly 1 I have tried uninstalling Spotify shutdown, restart and reinstallin...

Gig Goer

I am having problems with getting to New Releases via browse I get the first 10 in the list and then I get the searching symbol a rotating arrow Everthing else is working correctly   1 I...

Ianjm

Gig Goer

989 Views

5 replies

1 likes

  • 989 Views
  • 5 replies
  • 1 likes

Solved!! Spotify abroad

Hello, I not to long ago moved to Japan to study. And now i decided to restart my premium to get some change in the music i had on my phone that i have. But i noticed that i can not download the spotify app from the google play store as it is not pub...

Casual Listener

Hello,   I not to long ago moved to Japan to study. And now i decided to restart my premium to get some change in the music i had on my phone that i have. But i noticed that i can not down...

cevak

Casual Listener

1301 Views

4 replies

0 likes

  • 1301 Views
  • 4 replies
  • 0 likes

spotify doesnt load correctly

Hello my friends. I got a problem.So basically my mobile app doesn't work properly. Everytime i open the application it just says spotify in the right corner. Nothing else. It just won't load anything. I reinstalled the app several times and it alway...

Newbie

Hello my friends. I got a problem. So basically my mobile app doesn't work properly. Everytime i open the application it just says spotify in the right corner. Nothing else. It just won't load a...

Daniel

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Will not show all the latest released new releases!!

Has anyone had any issues with not getting all of the newest released albums?? I get a green spinning cursor at the bottom of 4 or 5 albums and that's it. It's a joke. I've tried emailing Spotify but that is a nightmare in itself. Please help#!

Casual Listener

Has anyone had any issues with not getting all of the newest released albums?? I get a green spinning cursor at the bottom of 4 or 5 albums and that's it. It's a joke. I've tried emailing Spotify but...

undeaddeadman

Newbie

1913 Views

6 replies

0 likes

  • 1913 Views
  • 6 replies
  • 0 likes

Can't create "tips for 2015" playlist from my year in music

Hi! I can view my year in music just fine, but when I want to create the "tips for 2015" playlist it won't work, nothing happens (I've tried both on my computer with the web player and on my Android phone). I could however make the "Top 100 songs" pl...

Casual Listener

Hi! I can view my year in music just fine, but when I want to create the "tips for 2015" playlist it won't work, nothing happens (I've tried both on my computer with the web player and on my Androi...

dfnzl

Music Fan

916 Views

1 replies

2 likes

  • 916 Views
  • 1 replies
  • 2 likes

Re: Offline Playlists - Android

My spotify app crashes almostr every week

Roadie

My spotify app crashes almostr every week

dfnzl

Music Fan

1201 Views

9 replies

0 likes

  • 1201 Views
  • 9 replies
  • 0 likes

buy 1 month and get 2 for free

there is a offer from spotify saying buy 1 month and get 2 month for free. i just bought 1 month but i bought it with a code and i checked my spotify only lasts 1 month instead of 3.

Newbie

there is a offer from spotify saying buy 1 month and get 2 month for free. i just bought 1 month but i bought it with a code and i checked my spotify only lasts 1 month instead of 3. 

dfnzl

Music Fan

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes

Spotify app on Android hijacks Spotify on desktop computer

Sometimes I like to listen to Spotify on my phone, but when I'm home I use my computer to play music. On my phone I usually listen to some saved offline playlist, but on the computer I prefer to use the radio in Spotify. Suddenly the music will stop ...

Newbie

Sometimes I like to listen to Spotify on my phone, but when I'm home I use my computer to play music. On my phone I usually listen to some saved offline playlist, but on the computer I prefer to...

Daniel

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Confusion between added song and added albums

Hi, Now I find in "my albums" every album containing a song that I have saved., when I save just one specific song, I find the corresponding album in "my albums" (containing only the saved song). The result is that I have much more albums saved than ...

Music Fan

Hi, Now I find in "my albums" every album containing a song that I have saved., when I save just one specific song, I find the corresponding album in "my albums" (containing only the saved song)...

Touelmeris

Music Fan

555 Views

3 replies

0 likes

  • 555 Views
  • 3 replies
  • 0 likes

Solved!! spotify not opening on thl 5000 smartphone

I can't get spotify to open on my the 5000 smartphone can anybody help me

Casual Listener

I can't get spotify to open on my the 5000 smartphone can anybody help me

bjbirch

Casual Listener

540 Views

2 replies

0 likes

  • 540 Views
  • 2 replies
  • 0 likes

unlimited

Why when im paying you for the unlimited service at £4.99 per month and have been for over two years do i now find that my new android devices force me to accept your free service. please supply the service I am in contract with you to supply. Thank ...

Newbie

Why when im paying you for the unlimited service at £4.99 per month and have been for over two years  do i now find that my new android devices force me to accept your free service. please suppl...

Daniel

Community Legend

478 Views

2 replies

0 likes

  • 478 Views
  • 2 replies
  • 0 likes

2 mobiles

Hi, I have spotify on my main pc and have downloaded the app onto both mine and my wifes samsung s4 mobiles. I was hoping that we could both play different playlists simultaneously but when I am using mine I cannot get my wifes to work on a different...

Newbie

Hi, I have spotify on my main pc and have downloaded the app onto both mine and my wifes samsung s4 mobiles. I was hoping that we could both play different playlists simultaneously but when I am usin...

Daniel

Community Legend

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

Android App Skips Songs

Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below mentioned: 1) It skipps songs continuously, until reaches end of pl...

Newbie

Hi,   I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below menti...

Loyd

Newbie

1309 Views

5 replies

1 likes

  • 1309 Views
  • 5 replies
  • 1 likes

Samsung galaxy tab spotify music control widget

I recently purchased a samsung galaxy tab 4 and found out that the music control widget was not showing up on my lock screen I tried re-installing spotify and reset my tablet to default settings to make sure nothing was interfering. How do I make thi...

Regular

I recently purchased a samsung galaxy tab 4 and found out that the music control widget was not showing up on my lock screen I tried re-installing spotify and reset my tablet to default settings to m...

danlezark123

Regular

5883 Views

9 replies

0 likes

  • 5883 Views
  • 9 replies
  • 0 likes

Solved!! Latest Spotify Refuses to Sync, says out of space but phone has 11GB+ free space

Latest Spotify app Refuses to Sync, says out of space but phone has 11GB+ free space. Synced everything fine yesterday, newly added songs display out of space message with clearly plenty of space available This is my second random issue in two days. ...

Regular

Latest Spotify app Refuses to Sync, says out of space but phone has 11GB+ free space. Synced everything fine yesterday, newly added songs display out of space message with clearly plenty of space ava...

PsychoKilla666

Regular

868 Views

2 replies

0 likes

  • 868 Views
  • 2 replies
  • 0 likes

Solved!! app crashes on tablet

installed spotify on tablet, but crashes very often. It crashes when app go background (when open another app, or inactive screen, or when the screen is blocked). I noticed that when the screen is blocked, the widget go crazy and start to sparkle, as...

Regular

installed spotify on tablet, but crashes very often. It crashes when app go background (when open another app, or inactive screen, or when the screen is blocked). I noticed that when the screen is bl...

jozelochajtur

Regular

5153 Views

9 replies

0 likes

  • 5153 Views
  • 9 replies
  • 0 likes

Solved!! 99. cent holiday subscription issues

I had spotify premium awhile ago then could not afford it so I cancelled it and I saw I can get 3mos for 99. Cents and when I true to get it it says im not allowed to that I half to pay $9.99 still and im confused because I dont have a premium subscr...

Newbie

I had spotify premium awhile ago then could not afford it so I cancelled it and I saw I can get 3mos for 99. Cents and when I true to get it it says im not allowed to that I half to pay $9.99 still a...

OviiiOne

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Solved!! SD Card Problem

Hello I'm using a Samsung Glaxy S4 Mini (GT-i9195) with a 16GB SD Card. (which has 8GB free space and) Everytime i try to save playlists offline spotify uses my internal memory (which has 500MB free space) I already reinstalled spotify, removed cache...

Newbie

Hello I'm using a Samsung Glaxy S4 Mini (GT-i9195) with a 16GB SD Card. (which has 8GB free space and) Everytime i try to save playlists offline spotify uses my internal memory (which has 500MB fre...

Daniel

Community Legend

931 Views

1 replies

0 likes

  • 931 Views
  • 1 replies
  • 0 likes