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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375805 Views

541 replies

34 likes

Account
Free
  • 375805 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

  • 7542 Views
  • 0 replies
  • 7 likes

Spotify Connect doesn't work with new app (1.10.0.113) and Pioneer vsx-528

After beeing forced to use the new Spotify app, I cannot use the Spotify Connect feature of my Pioneer vsx-528-k anymore. When I select my receiver in the list, I can see that the green speaker in the right corner is blinking and that's it. Then the ...

Music Fan

After beeing forced to use the new Spotify app, I cannot use the Spotify Connect feature of my Pioneer vsx-528-k anymore. When I select my receiver in the list, I can see that the green speaker ...

McMac

Music Fan

2182 Views

6 replies

0 likes

Connect
  • 2182 Views
  • 6 replies
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Solved!! Application autoruns when I listen music on my computer

Hi! I have a premium account and my phone is connected with my computer. The problem is when my phone has the wifi on and I'm playing a song on my computer, I have a notification that shows which song is playing and it even stops sometimes the playin...

Casual Listener

Hi!   I have a premium account and my phone is connected with my computer. The problem is when my phone has the wifi on and I'm playing a song on my computer, I have a notification that sh...

Swoley

Casual Listener

946 Views

6 replies

0 likes

  • 946 Views
  • 6 replies
  • 0 likes

Solved!! Offline tracks only play for 8 seconds

Hi there, When offline some of my tracks are only played for 8 seconds before the player stops. Did anyone experienced such an issue yet ? Any solution ? Thanks for your support !

Casual Listener

Hi there,   When offline some of my tracks are only played for 8 seconds before the player stops.   Did anyone experienced such an issue yet ? Any solution ?   Thanks ...

Techium

Casual Listener

1088 Views

4 replies

0 likes

  • 1088 Views
  • 4 replies
  • 0 likes

Solved!! two devices under one account

Hey everyone. I have a question or questions. So, I gave my friend my spotify account so she can listen to a new album whenever she wants. So, we are sharing the same account now. My questions is, whenever she is using Spotify on her iPhone, will it ...

Casual Listener

Hey everyone. I have a question or questions. So, I gave my friend my spotify account so she can listen to a new album whenever she wants. So, we are sharing the same account now. My questions is, wh...

jhonnybananas

Casual Listener

554 Views

2 replies

0 likes

  • 554 Views
  • 2 replies
  • 0 likes

new to Spotify and loving it!

Bought my first Android phone, recently, after my previous phone eventually gave up the ghost - had it 5 years!At the moment I'm on the 30 day free Premium trial but fully intend to subscribe once the trial is over.I haven't visited my cd collection ...

Gig Goer

Bought my first Android phone, recently, after my previous phone eventually gave up the ghost - had it 5 years! At the moment I'm on the 30 day free Premium trial but fully intend to subscribe once ...

padcam

Gig Goer

808 Views

8 replies

2 likes

  • 808 Views
  • 8 replies
  • 2 likes

Can't download albums for Samsung Galaxy S 4

I'm having trouble downloading certain albums on my phone which is a Samsung Galaxy S 4. I will download it only to find out it did not store in "your music". I will save it first then I will try to download it only to have no luck. I'm highly frustr...

Newbie

I'm having trouble downloading certain albums on my phone which is a Samsung Galaxy S 4. I will download it only to find out it did not store in "your music". I will save it first then I will try...

Daniel

Community Legend

647 Views

1 replies

0 likes

Downloading Problem for Samsung Galaxy S 4
  • 647 Views
  • 1 replies
  • 0 likes

Spotify keeps "downloading music" all the time?

Atleast thats the notificaion I get every 5 minute 24/7 and its darn annoying. My music is already downloaded to the phone, so Im not sure whats up with the notification?

Newbie

Atleast thats the notificaion I get every 5 minute 24/7 and its darn annoying. 😞 My music is already downloaded to the phone, so Im not sure whats up with the notification?

thai2000

Roadie

12040 Views

5 replies

4 likes

  • 12040 Views
  • 5 replies
  • 4 likes

Music not staying synced

I sync the playlists I want. Then I close spotify and when I reopen it, it starts downloading the same playlists again. It's as if it has no memory of having downloaded it! What's going on? I just upgraded to Samsung note 4. Didn't have these issues ...

Regular

I sync the playlists I want. Then I close spotify and when I reopen it, it starts downloading the same playlists again. It's as if it has no memory of having downloaded it! What's going on? I just u...

Daniel

Community Legend

719 Views

7 replies

0 likes

  • 719 Views
  • 7 replies
  • 0 likes

Can't login in to spotify after getting "no internet connection available"

Hi, For almost a week now i have got the error "no internet connection avaiable" when trying to use Spotify. All other apps etc works as normal and has internet connection. When i am connected to WIFI spotify works as normal. I now tried to log out a...

Regular

Hi,   For almost a week now i have got the error "no internet connection avaiable" when trying to use Spotify. All other apps etc works as normal and has internet connection.   When...

Daniel

Community Legend

1417 Views

7 replies

0 likes

  • 1417 Views
  • 7 replies
  • 0 likes

More problem with this Spotify 'Connect'.

Since Spotify Connect I'm having trouble not just with the drain battery thing. When I listen Spotify on my PC, after a few songs, it suddenly stops, no more music. And when I push 'Play' again to continue, it continues... but with the last song I wa...

Casual Listener

Since Spotify Connect I'm having trouble not just with the drain battery thing. When I listen Spotify on my PC, after a few songs, it suddenly stops, no more music. And when I push 'Play' again to ...

klaxian

Regular

1078 Views

3 replies

1 likes

  • 1078 Views
  • 3 replies
  • 1 likes

Solved!! Please HELP!!!!

Is it possible that I can transfer songs from my starred playlist to my andriod's sd card? Also do I need to have a premium account to take this action?

Casual Listener

Is it possible that I can transfer songs from my starred playlist to my andriod's sd card?  Also do I need to have a premium account to take this action?  

renren-ariana

Casual Listener

934 Views

5 replies

0 likes

  • 934 Views
  • 5 replies
  • 0 likes

Transfer starred playlist to android

Is it possible that I can transfer the songs from my starred playlist to my android's sd card? Also do I need to be premium to take a action like that?

Casual Listener

Is it possible that I can transfer the songs from my starred playlist to my android's sd card? Also do I need to be premium to take a action like that?

Daniel

Community Legend

445 Views

2 replies

0 likes

  • 445 Views
  • 2 replies
  • 0 likes

Spotify doesn't open properly and I only see the spotify logo in the left corner

DescriptionSince a few days the spotify app for my android (HTC one m8) doesn't work the most time. After I reboot the phone it works from time to time. But later when i reopen it (when its closed completely over the taskmanager) I only see the logo ...

Regular

Description Since a few days the spotify app for my android (HTC one m8) doesn't work the most time. After I reboot the phone it works from time to time. But later when i reopen it (when its closed ...

Daniel

Community Legend

5622 Views

11 replies

1 likes

  • 5622 Views
  • 11 replies
  • 1 likes

2G/3G sync option Missing (Android Sony Xperia Z2)

My Sync over 2G/3G option is missing in the settings? Why? How can i get this back without loosing any downloaded songs?

Casual Listener

My Sync over 2G/3G option is missing in the settings?   Why?   How can i get this back without loosing any downloaded songs?    

FrozenTundraUK

Casual Listener

1331 Views

2 replies

0 likes

  • 1331 Views
  • 2 replies
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[Bug] BlueTooth Track Information Incorrect When Play Starts Via BlueTooth

I've noticed an issue with the BlueTooth track information when using my phone in my car. If I have my car start Spotify playback, Spotify wil play from the correct song / position. It will send the track information for this song. However, as it con...

Regular

I've noticed an issue with the BlueTooth track information when using my phone in my car.   If I have my car start Spotify playback, Spotify wil play from the correct song / position. It wil...

Daniel

Community Legend

2082 Views

2 replies

0 likes

bug
  • 2082 Views
  • 2 replies
  • 0 likes

Solved!! Playlists don't completely download..

For some reason, my Spotify is stuck in waiting to download on my Samsung Galaxy II. In the past, it downloaded and showed it being done in percetages. Now it simply shows waiting to download. I have to start the playlist to play and it downloads as ...

Casual Listener

For some reason, my Spotify is stuck in waiting to download on my Samsung Galaxy II.  In the past, it downloaded and showed it being done in percetages. Now it simply shows waiting to ...

saif99

Newbie

9366 Views

7 replies

1 likes

  • 9366 Views
  • 7 replies
  • 1 likes

Solved!! Please Help.

Spotify, after the update, is suffering from errors. One of which is, i can no longer save the new (or old) songs of the artists i follow, previously or recently. Please fix this issue. I am using a Samsung Galaxy Tab 7.7. As of November 19, 2014.

Casual Listener

Spotify, after the update, is suffering from errors. One of which is, i can no longer save the new (or old) songs of the artists i follow, previously or recently. Please fix this issue. I am using a ...

BorgyBollozos

Casual Listener

623 Views

4 replies

0 likes

  • 623 Views
  • 4 replies
  • 0 likes

[BUG][ANDROID 5] Bluetooth not sending track info

I upgraded my Nexus 5 to the factory image provided on the android developer portal and noticed that you guys have a regression bug. Bluetooth is not sending track information. Device: Nexus 5 Android Version: 5.0 (Lollipop) Spotify Version: latest r...

Casual Listener

I upgraded my Nexus 5 to the factory image provided on the android developer portal and noticed that you guys have a regression bug.   Bluetooth is not sending track information.   ...

GabrielSiqueira

Casual Listener

1511 Views

3 replies

0 likes

  • 1511 Views
  • 3 replies
  • 0 likes

Data file keeps growing

Hello , On my android i have a few playlist that i can use offline. The frre space on my SD card was 10 GB. After one week the free space is 8.9 GB. Its all spotify data because i only use my sd card for spotify. I see somtimes that the app download ...

Roadie

Hello ,   On my android i have a few playlist that i can use offline.   The frre space on my SD card was 10 GB. After one week the free space is 8.9 GB.   Its all spotify...

thai2000

Roadie

1785 Views

8 replies

0 likes

  • 1785 Views
  • 8 replies
  • 0 likes