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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107464 Views

26 replies

3 likes

  • 107464 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217418 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217418 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571602 Views

79 replies

3 likes

  • 571602 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470831 Views

577 replies

40 likes

Account
Free
  • 470831 Views
  • 577 replies
  • 40 likes

Playlists problem

Why is spotify allways putting new songs in the playlists but never delete the older songs. Now the playlists are growing everyday and my sd card is allmost full.

Roadie

Why is spotify allways putting new songs in the playlists but never delete the older songs. Now the playlists are growing everyday and my sd card is allmost full.

agage

Newbie

566 Views

2 replies

0 likes

  • 566 Views
  • 2 replies
  • 0 likes

song not available

Hey, I've been using Spotify for a while now on my galaxy tablet, I could play any song I wanted to but now I click on one a bunch of times and it says "song not available". Its really irritating, and eventually after a few 100 clicks the song starts...

Casual Listener

Hey, I've been using Spotify for a while now on my galaxy tablet, I could play any song I wanted to but now I click on one a bunch of times and it says "song not available". Its really irritating, an...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
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Just downloaded w/free 7 day trial but trial has ended in less than 24 hrs What?

I just downloaded spotify on my android yesterday morning and it said I had a 7 day free trial of premium but at 9 pm it told me the trial had ended. So it was really only a 12 hour free trial. What happened with that? It would have been nice to try ...

Newbie

I just downloaded spotify on my android yesterday morning and it said I had a 7 day free trial of premium but at 9 pm it told me the trial had ended. So it was really only a 12 hour free trial. What ...

Josh

Community Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Custom locker apps with player controls for Spotify

Hi guys, I've been wondering — is there any other custom locker app that supports music controls on lockscreen for Spotify just like the android's default one? I tried only Go Locker - this one, doesn't do Spotify.

Roadie

Hi guys, I've been wondering — is there any other custom locker app that supports music controls on lockscreen for Spotify just like the android's default one?  I tried only Go Locker - this...

cloudsmaker

Roadie

3130 Views

2 replies

0 likes

  • 3130 Views
  • 2 replies
  • 0 likes

Solved!! Can't find new feature "top tracks in your network"

Greetings! Feel a little embarrassed asking this but I have been unable to find the top tracks in your network section. Can someone toss a hint my way? Thanks! Android Version 1.7.0.830

Visitor

Greetings! Feel a little embarrassed asking this but I have been unable to find the top tracks in your network section. Can someone toss a hint my way? Thanks!   Android Version 1.7.0.830

user-removed

Not applicable

3442 Views

9 replies

0 likes

  • 3442 Views
  • 9 replies
  • 0 likes

Bug: Tap in play queue starts playing random album

When I tap one of the upcoming songs in the play queue, the queue is replaced with a seemingly random album from my library (unrelated to the song I tapped) and that album starts playing. Steps to reproduce With a premium account and a library full o...

Newbie

When I tap one of the upcoming songs in the play queue, the queue is replaced with a seemingly random album from my library (unrelated to the song I tapped) and that album starts playing.   ...

blake

Community Legend

894 Views

1 replies

0 likes

Android
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  • 1 replies
  • 0 likes

Inbox notifications

Is there no way to get notifications on Spotify Android when someone sends something to my inbox? Seems like an obvious feature. Someone will send me something and I won't find out about it for days until I open Spotify on my desktop.

Regular

Is there no way to get notifications on Spotify Android when someone sends something to my inbox?   Seems like an obvious feature.   Someone will send me something and I won't find ...

Daniel

Community Legend

1194 Views

3 replies

2 likes

  • 1194 Views
  • 3 replies
  • 2 likes

account says free service but paying premium.

since getting the new Android I have not been able to use Spotify Premium service. It says that I only have the free service. I have tried uninstalling and reinstalling. I can also no longer access my playlists and the radio option is not working ple...

Casual Listener

since getting the new Android I have not been able to use Spotify Premium service. It says that I only have the free service. I have tried uninstalling and reinstalling. I can also no longer access m...

Daniel

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Albums will no longer stay saved to "your music"

I'm using an iphone 4S, ios 6.1.3 and about a week ago albums stopped saving to "your music." I've deleted and reinstalled the app twice.The same thing is happening on my iPad Air 1, latest iOS. Haven't tried on my MacBook.What gives?Premium account,...

Visitor

I'm using an iphone 4S, ios 6.1.3 and about a week ago albums stopped saving to "your music." I've deleted and reinstalled the app twice. The same thing is happening on my iPad Air 1, latest iOS. ...

verlin_benge

Regular

1318 Views

4 replies

1 likes

  • 1318 Views
  • 4 replies
  • 1 likes

Samsung s5 and Spotify fail

HiI have a samsung s5 and spotify has stopped working on it. I have cruised the forum and tried the following with no success:Uninstall and then reinstallUninstall, remove sd card and then reinstallUninstall, browse file folders and delete and reinst...

Newbie

Hi I have a samsung s5 and spotify has stopped working on it. I have cruised the forum and tried the following with no success: Uninstall and then reinstall Uninstall, remove sd card and then rein...

Daniel

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

I can hear Ipod music but not Spotify

I play my music thru a receiver with the wires plugged into the audio in/out of the back of the receiver. I can hear my Ipod playing music. I can't hear Spotify on my Samsung SM-T110 tablet. I can hear Spotify play music when no wires are attached to...

Regular

I play my music thru a receiver with the wires plugged into the audio in/out of the back of the receiver.  I can hear my Ipod playing music.  I can't hear Spotify on my Samsung SM-T110 tabl...

Daniel

Community Legend

768 Views

3 replies

0 likes

  • 768 Views
  • 3 replies
  • 0 likes

spotify for android app says offline and is slow

when I open Spotify often times it says offline and takes a good minute or two to go back online. the app also intermittently does this while in use.seems as though online searches also take quite a bit of time overall the app has gotten very slow

Visitor

when I open Spotify often times it says offline and takes a good minute or two to go back online. the app also intermittently does this while in use.seems as though online searches also take quite a ...

Daniel

Community Legend

2668 Views

11 replies

0 likes

  • 2668 Views
  • 11 replies
  • 0 likes

won't load new artists on my android phone

I have an htc m7 running 4.4.2. Recently I have run into a problem when I go to see what new music has come out on Tuesday, and only a few of the new albums will load. Otherwise, there is just a green spinning loading symbol. It has been doing this f...

Casual Listener

I have an htc m7 running 4.4.2. Recently I have run into a problem when I go to see what new music has come out on Tuesday, and only a few of the new albums will load. Otherwise, there is just a gre...

Daniel

Community Legend

872 Views

3 replies

0 likes

  • 872 Views
  • 3 replies
  • 0 likes

Can't log in

I can't log in to spotify on my app. I have a facebook profile and when I click the log in to facebook button, the app takes me to a facebook login page. Once I'm here, I try to type in the "Email or Phone" box and I cannot click inside it. My keyboa...

Newbie

I can't log in to spotify on my app. I have a facebook profile and when I click the log in to facebook button, the app takes me to a facebook login page. Once I'm here, I try to type in the "Email or...

Daniel

Community Legend

881 Views

1 replies

0 likes

  • 881 Views
  • 1 replies
  • 0 likes

Local Files will not download to phone.

I have a few files saved on my computer that I would like to add to Spotify and listen to them elsewhere on my phone. I know I have done this in the past. For some reason, I cannot get it to work. Spotify locates and plays the files fine on my comput...

Newbie

I have a few files saved on my computer that I would like to add to Spotify and listen to them elsewhere on my phone. I know I have done this in the past.   For some reason, I cannot get it ...

Daniel

Community Legend

1088 Views

1 replies

0 likes

  • 1088 Views
  • 1 replies
  • 0 likes

Playlist on repeat

Got Spoitfy on laptop and can put a playlist of loop no problemsInstalled Spotify on mobile and I can NOT see anywhere the loop symbol so I can loop a playlist! Can anyone help/advise, the only thing going loopy is me!

Casual Listener

Got Spoitfy on laptop and can put a playlist of loop no problems Installed Spotify on mobile and I can NOT see anywhere the loop symbol so I can loop a playlist! Can anyone help/advise, the on...

Daniel

Community Legend

660 Views

3 replies

0 likes

  • 660 Views
  • 3 replies
  • 0 likes

Solved!! Offline listening with tracks queued on desktop app being queued on android app.

Im have premium account. Use spotify on both my work and home desktops and on my Samsung Galaxy S4. I noticed a problem. I usually walk to work while listening to my playlists on my phone in offline mode. Then once im at work i switch to my work desk...

Music Fan

Im have premium account. Use spotify on both my work and home desktops and on my Samsung Galaxy S4.   I noticed a problem. I usually walk to work while listening to my playlists on my phone ...

Vilkra

Music Fan

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Note to Spotify staff re: Marketing Alerts

This is a polite note to Spotify staff that the android alerts mechanism is not there for you to market your products to me. I've disabled all alerts for Spotify now, which is a crude method and denies the spotify app the ability to send genuine aler...

Casual Listener

  This is a polite note to Spotify staff that the android alerts mechanism is not there for you to market your products to me. I've disabled all alerts for Spotify now, which is a cr...

654 Views

0 replies

0 likes

  • 654 Views
  • 0 replies
  • 0 likes

I have new celphone, how to transfer my music?

hi, i buy new cellphone (android) but i dont know how transfer my misic from the old cellphone (android), idont have playlist, only albums (4000 songs), i need my new cellphone with my music, how i do? (i have premium account) best regards

Newbie

hi, i buy new cellphone (android) but i dont know how transfer my misic from the old cellphone (android), idont have playlist, only albums (4000 songs), i need my new cellphone with my music, how i d...

kbrooksc

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Can't Play the song i want!

I can only play random songs,many people said that you need to upgrade to premium or have a tablet,but i've got friends that can choose any song they want without being premium or having a tablet.I have the Moto G.

Casual Listener

I can only play random songs,many people said that you need to upgrade to premium or have a tablet,but i've got friends that can choose any song they want without being premium or having a tablet.I h...

kbrooksc

Community Legend

909 Views

5 replies

0 likes

  • 909 Views
  • 5 replies
  • 0 likes