Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6970 Views

0 replies

7 likes

  • 6970 Views
  • 0 replies
  • 7 likes

I am not able to add music to "my music"

I am not able to add music to "my music" anymore in my android. I select the "+" burton, but the song doesn't appear in "my music" and when I search it again, it is not saved in any playlist. Is there a limit?

Newbie

I am not able to add music to "my music" anymore in my android. I select the "+" burton, but the song doesn't appear in "my music" and when I search it again, it is not saved in any playlist. Is the...

Kyleb

Casual Listener

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

All of the songs and albums from, "my music," we're deleted!

Not sure how or why this happened but all of a sudden there was nothing there. I have yet to check if this is also prevalent on my computer or not and I won't be able to do so until sometime tomorrow. Any help is appreciated, thanks.

Casual Listener

Not sure how or why this happened but all of a sudden there was nothing there. I have yet to check if this is also prevalent on my computer or not and I won't be able to do so until sometime tomorrow...

goopydudest

Casual Listener

461 Views

4 replies

0 likes

  • 461 Views
  • 4 replies
  • 0 likes

Spotify still downloads songs on playlists even though I have 'Download over 2G/3G' turned off

I just noticed that spotify has been downloading my songs while I'm on 4G even though I have the option turned off. Doesn't help that I have it set to extreme quality too. So now I my data charges are skyrocketing. It used to only download when my pl...

Casual Listener

I just noticed that spotify has been downloading my songs while I'm on 4G even though I have the option turned off. Doesn't help that I have it set to extreme quality too. So now I my data charges ar...

hvarum80

Casual Listener

699 Views

7 replies

0 likes

  • 699 Views
  • 7 replies
  • 0 likes

No SD card found - We found nowhere we would store your data

I have a galaxy s3 running Android 4.4.2. When I download the Spotify app from the play store it gives me this error. If I reboot the phone and try to reload the app it just crashes. If I go through all the troubleshooting steps, (Clear Cache, Uninst...

Newbie

I have a galaxy s3 running Android 4.4.2.   When I download the Spotify app from the play store it gives me this error. If I reboot the phone and try to reload the app it just crashes. If I ...

Joe

Community Legend

406 Views

2 replies

0 likes

  • 406 Views
  • 2 replies
  • 0 likes

Playlists won't show up

I put together a few playlists on my iPhone and made sure they were available offline but I cannot download them on my iPod, they don't even show up in my playlists section...any solutions?

Newbie

I put together a few playlists on my iPhone and made sure they were available offline but I cannot download them on my iPod, they don't even show up in my playlists section...any solutions?

SupaCui

Newbie

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes

Deleting songs from Android

Hi I am new at this spotify thing so apologies if question is stupid! I have an S3 mini - I don't really use playlist section just download songs into library and listen from there. As i have an s3 mini storage is already gone. I have tried to delete...

Newbie

Hi I am new at this spotify thing so apologies if question is stupid! I have an S3 mini - I don't really use playlist section just download songs into library and listen from there. As i have an s3 m...

Daniel

Community Legend

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

email address linked to spotify account

Hi, i signed up for premium this week and dont know the email address that is linked to spotify. my spotify account has upgraded to premium so thats fine but i cannot find the email address that i would get a confirmation email to. i have tried to lo...

Newbie

Hi, i signed up for premium this week and dont know the email address that is linked to spotify. my spotify account has upgraded to premium so thats fine but i cannot find the email address that i wo...

Daniel

Community Legend

2744 Views

2 replies

0 likes

  • 2744 Views
  • 2 replies
  • 0 likes

Solved!! Where has genre-based radio gone?

Since 'Radio' has been removed from the menu (and has now moved to 'Stations' under 'My Music'), how do you start a genre-based radio station?

Roadie

Since 'Radio' has been removed from the menu (and has now moved to 'Stations' under 'My Music'), how do you start a genre-based radio station?

voice_of_reason

Roadie

4567 Views

3 replies

0 likes

  • 4567 Views
  • 3 replies
  • 0 likes

Android distortion issue playback

Hi When I play a song on my htc one m8 the sound is very distorted with quiet vocals and heavy bass lines making the music unlistenable.I am a long time user of spotify premium and wondering what could be wrong. It's not an EQ problem. Any help will ...

Newbie

Hi When I play a song on my htc one m8 the sound is very distorted with quiet vocals and heavy bass lines making the music unlistenable. I am a long time user of spotify premium and wondering ...

Daniel

Community Legend

1368 Views

1 replies

0 likes

  • 1368 Views
  • 1 replies
  • 0 likes

alles verwijderen

Hallo, Kan iemand mij helpen? Ben onlangs overgegaan van kpn naar hi met een nieuw spotify abonnement. Om dit te activeren moet ik echter mijn huidige abonnement compleet verwijderen. Kan op de site wel vinden dat ik op "alles verwijderen" moet drukk...

Newbie

Hallo,  Kan iemand mij helpen? Ben onlangs overgegaan van kpn naar hi met een nieuw spotify abonnement. Om dit te activeren moet ik echter mijn huidige abonnement compleet verwijderen. Kan op ...

bzite

Roadie

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

adding music but won't show up???

So when I'm in the "discover" tab I'll click the little plus icon and it will turn to a green check but when I go to my music the song isn't there and then I'll go back to the discover tab and it will be a grey plus again like I never added it ?!?! I...

Newbie

So when I'm in the "discover" tab I'll click the little plus icon and it will turn to a green check but when I go to my music the song isn't there and then I'll go back to the discover tab and it wil...

dinomight

Spotify Star

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

I use spotify trial on my phone and it skips alot...what do i do?

When i start playing music from spotify, it starts to skip almost every 10 seconds...i dont know what to do!!! Please Help Me!!!

Newbie

When i start playing music from spotify, it starts to skip almost every 10 seconds...i dont know what to do!!! Please Help Me!!!

Daniel

Community Legend

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Solved!! Confused - offline listening

Hi guys, recently I've read this article and it made me a little confused, what do u think bout that? http://www.ecumenicalnews.com/article/spotify-free-mobile-and-tablet-users-can-now-listen-to-free-music-offline-on-the-popular-streaming-service-226...

Newbie

Hi guys,   recently I've read this article and it made me a little confused, what do u think bout that?   http://www.ecumenicalnews.com/article/spotify-free-mobile-and-tablet-users-...

kbrooksc

Community Legend

660 Views

2 replies

0 likes

  • 660 Views
  • 2 replies
  • 0 likes

BUG: missing song covers in offline mode on android

DescriptionI noticed that when I listen in offline mode, some tracks downloaded on my device doesn't have a cover (see attached screenshot). If I go online cover will be updated. But next time when I listen offline some covers are missing again. I wo...

Music Fan

Description I noticed that when I listen in offline mode, some tracks downloaded on my device doesn't have a cover (see attached screenshot). If I go online cover will be updated. But next time when...

767 Views

0 replies

0 likes

  • 767 Views
  • 0 replies
  • 0 likes

car stereo with Spotify control

Hi. I'm looking for a car stereo that is compatible with my nexus 5 and would allow me to control Spotify through the head unit. Any suggestions? Thanks.

Newbie

Hi. I'm looking for a car stereo that is compatible with my nexus 5 and would allow me to control Spotify through the head unit. Any suggestions? Thanks.

Oregonfire

Newbie

13699 Views

1 replies

1 likes

  • 13699 Views
  • 1 replies
  • 1 likes

Kindle fire Hdx Problems with Spotify

Got a Ue Mini boom speaker by logitech and Spotify skips and I lose out on a sec or so of the song and then it comes back any suggestions or should I return the Bluetooh speaker? Any suggestions or great bluetooh speaker you recommend let me know Tha...

Regular

Got a Ue Mini boom speaker by logitech and Spotify skips and I lose out on a sec or so of the song and then it comes back any suggestions or should I return the Bluetooh speaker? Any suggestions ...

Alan8

Regular

522 Views

2 replies

0 likes

  • 522 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution BUG: play queue disappears on android

DescriptionFirst of all this issue was already reported numerous times over last two years. Unfortunately it seems it never got proper attention (I would place there few links with examples, however this forum is rejecting my posts with links for som...

Music Fan

Description First of all this issue was already reported numerous times over last two years. Unfortunately it seems it never got proper attention (I would place there few links with examples, howeve...

Lyubka

Moderator

9531 Views

7 replies

2 likes

  • 9531 Views
  • 7 replies
  • 2 likes

You are not logged in issue

Hello, I have trouble Witherspoon spotify. I had à free premium accourt and it worked good. But non i am disconnected directly few seconds after being logged. The image is say "you are not logged in". I am on android With an HTC m8, i have tried in W...

Casual Listener

Hello, I have trouble Witherspoon spotify. I had à free premium accourt and it worked good. But non i am disconnected directly few seconds after being logged. The image is say "you are not logg...

Rems

Casual Listener

1650 Views

4 replies

0 likes

Android
log in issues
  • 1650 Views
  • 4 replies
  • 0 likes

Problem with loading content after update (1.3.0)

After I updated my spotify to the newest version (1.3.0) the app started to go crazy. First have problems with loading playlists, it's just keeps loading infinitely (screen1). And when it finally does show my playlists (it's hard to get there, usuall...

Roadie

After I updated my spotify to the newest version (1.3.0) the app started to go crazy. First have problems with loading playlists, it's just keeps loading infinitely (screen1). And when...

cloudsmaker

Roadie

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes

Solved!! Windows app available offline setting not syncing on android device

I have the spotify app on win 8.1, I set a playlist to be availalbe offline. I open the app on my android device and it does sync the playlist itself but it does not sync the available offline setting and therefore the songs don't download. I have to...

Casual Listener

I have the spotify app on win 8.1, I set a playlist to be availalbe offline. I open the app on my android device and it does sync the playlist itself but it does not sync the available offline settin...

w2trader

Casual Listener

644 Views

2 replies

0 likes

  • 644 Views
  • 2 replies
  • 0 likes