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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395604 Views

546 replies

35 likes

Account
Free
  • 395604 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8435 Views

0 replies

7 likes

  • 8435 Views
  • 0 replies
  • 7 likes

Solved!! Spotify changes the song

I'm a free user, when I stop the music I was listening to and I close the app, the next time I open Spotify and tap play, I'm in a different song, but in the middle of that song.What can I do?It's a bug or only happens to free users?

Community Legend

I'm a free user, when I stop the music I was listening to and I close the app, the next time I open Spotify and tap play, I'm in a different song, but in the middle of that song. What can I do? I...

MichaelW

Community Legend

763 Views

1 replies

1 likes

Free
Spotify
  • 763 Views
  • 1 replies
  • 1 likes

no interner connection when im online

My Spotify kept saying I was offline when I have no prnolems with doing ananything else online. I uninstalled the app, reinstalled and now when I go to log back I'm it says no internet connection! I have an m8 if maybe that makes a difference. I also...

Newbie

My Spotify kept saying I was offline when I have no prnolems with doing ananything else online. I uninstalled the app, reinstalled and now when I go to log back I'm it says no internet connection! I ...

Daniel

Community Legend

540 Views

4 replies

0 likes

  • 540 Views
  • 4 replies
  • 0 likes

Musics do not appear

I can not see my musics in my device (smartphone android). I have already connect the PC to the phone in the same wifi, but only the playlists are shown.

Newbie

I can not see my musics in my device (smartphone android). I have already connect the PC to the phone in the same wifi, but only the playlists are shown. 

Daniel

Community Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Solved!! Android and Bluetooth don't work like expect from last update

Hello everyone, I have problem since last update. I usually use Spotify for Android with my phone and my car stereo thru bluetooth. After last update 24 sep 2014(I think) buttons for controlling the songs - next/prev/play/pause stopped working. Befor...

Regular

Hello everyone,   I have problem since last update. I usually use Spotify for Android with my phone and my car stereo thru bluetooth. After last update 24 sep 2014(I think) buttons for c...

Ficho

Regular

3003 Views

8 replies

0 likes

  • 3003 Views
  • 8 replies
  • 0 likes

playin spotify on the go

Why and how do I stop Spotify from pausing and stopping after Just two songs play while on the bluetooth in my car? ? It's so inconvenient, and annoying. Even after I hit shuffle play to try and get the music back it will not play. Please help!

Newbie

Why and how do I stop Spotify from pausing and stopping after Just two songs play while on the bluetooth in my car? ? It's so inconvenient, and annoying. Even after I hit shuffle play to try and get ...

Daniel

Community Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Samsung S4, I open app and get a blank blank screen.

This week my Spotify app has been inoperable. I open the app, and have a blank black screen with the Spotify symbol at the top left corner of the screen. Then it says Spotify as unfortunately stopped working and I will send a report. But it "stops wo...

Casual Listener

This week my Spotify app has been inoperable. I open the app, and have a blank black screen with the Spotify symbol at the top left corner of the screen. Then it says Spotify as unfortunately stopped...

Daniel

Community Legend

3667 Views

7 replies

0 likes

  • 3667 Views
  • 7 replies
  • 0 likes

Spotify client of my one of my android tablets keeps pausing music and replacing play queue

I'm reguraly using spotify connect to a android client that is connected to my stereo. Another one for controlling it. But with this setup the (I think) controlled client starts bugging out, pausing music and then replacing the play queue with what i...

Regular

I'm reguraly using spotify connect to a android client that is connected to my stereo. Another one for controlling it.   But with this setup the (I think) controlled client starts bugging ...

Peter__

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

forgot my spotify account

Forgot my spotify account and it has my credit card is on it don't want to get charged even tho my card doesn't have enough

Regular

Forgot my spotify account and it has my credit card is on it don't want to get charged even tho my card doesn't have enough

Richard

Community Legend

1698 Views

14 replies

0 likes

  • 1698 Views
  • 14 replies
  • 0 likes

Spotify Connect doesn't work with new app (1.10.0.113) and Pioneer vsx-528

After beeing forced to use the new Spotify app, I cannot use the Spotify Connect feature of my Pioneer vsx-528-k anymore. When I select my receiver in the list, I can see that the green speaker in the right corner is blinking and that's it. Then the ...

Music Fan

After beeing forced to use the new Spotify app, I cannot use the Spotify Connect feature of my Pioneer vsx-528-k anymore. When I select my receiver in the list, I can see that the green speaker ...

McMac

Music Fan

2264 Views

6 replies

0 likes

Connect
  • 2264 Views
  • 6 replies
  • 0 likes

Solved!! Application autoruns when I listen music on my computer

Hi! I have a premium account and my phone is connected with my computer. The problem is when my phone has the wifi on and I'm playing a song on my computer, I have a notification that shows which song is playing and it even stops sometimes the playin...

Casual Listener

Hi!   I have a premium account and my phone is connected with my computer. The problem is when my phone has the wifi on and I'm playing a song on my computer, I have a notification that sh...

Swoley

Casual Listener

1002 Views

6 replies

0 likes

  • 1002 Views
  • 6 replies
  • 0 likes

Solved!! Offline tracks only play for 8 seconds

Hi there, When offline some of my tracks are only played for 8 seconds before the player stops. Did anyone experienced such an issue yet ? Any solution ? Thanks for your support !

Casual Listener

Hi there,   When offline some of my tracks are only played for 8 seconds before the player stops.   Did anyone experienced such an issue yet ? Any solution ?   Thanks ...

Techium

Casual Listener

1105 Views

4 replies

0 likes

  • 1105 Views
  • 4 replies
  • 0 likes

Solved!! two devices under one account

Hey everyone. I have a question or questions. So, I gave my friend my spotify account so she can listen to a new album whenever she wants. So, we are sharing the same account now. My questions is, whenever she is using Spotify on her iPhone, will it ...

Casual Listener

Hey everyone. I have a question or questions. So, I gave my friend my spotify account so she can listen to a new album whenever she wants. So, we are sharing the same account now. My questions is, wh...

jhonnybananas

Casual Listener

582 Views

2 replies

0 likes

  • 582 Views
  • 2 replies
  • 0 likes

new to Spotify and loving it!

Bought my first Android phone, recently, after my previous phone eventually gave up the ghost - had it 5 years!At the moment I'm on the 30 day free Premium trial but fully intend to subscribe once the trial is over.I haven't visited my cd collection ...

Gig Goer

Bought my first Android phone, recently, after my previous phone eventually gave up the ghost - had it 5 years! At the moment I'm on the 30 day free Premium trial but fully intend to subscribe once ...

padcam

Gig Goer

871 Views

8 replies

2 likes

  • 871 Views
  • 8 replies
  • 2 likes

Can't download albums for Samsung Galaxy S 4

I'm having trouble downloading certain albums on my phone which is a Samsung Galaxy S 4. I will download it only to find out it did not store in "your music". I will save it first then I will try to download it only to have no luck. I'm highly frustr...

Newbie

I'm having trouble downloading certain albums on my phone which is a Samsung Galaxy S 4. I will download it only to find out it did not store in "your music". I will save it first then I will try...

Daniel

Community Legend

661 Views

1 replies

0 likes

Downloading Problem for Samsung Galaxy S 4
  • 661 Views
  • 1 replies
  • 0 likes

Spotify keeps "downloading music" all the time?

Atleast thats the notificaion I get every 5 minute 24/7 and its darn annoying. My music is already downloaded to the phone, so Im not sure whats up with the notification?

Newbie

Atleast thats the notificaion I get every 5 minute 24/7 and its darn annoying. 😞 My music is already downloaded to the phone, so Im not sure whats up with the notification?

thai2000

Roadie

12085 Views

5 replies

4 likes

  • 12085 Views
  • 5 replies
  • 4 likes

Music not staying synced

I sync the playlists I want. Then I close spotify and when I reopen it, it starts downloading the same playlists again. It's as if it has no memory of having downloaded it! What's going on? I just upgraded to Samsung note 4. Didn't have these issues ...

Regular

I sync the playlists I want. Then I close spotify and when I reopen it, it starts downloading the same playlists again. It's as if it has no memory of having downloaded it! What's going on? I just u...

Daniel

Community Legend

761 Views

7 replies

0 likes

  • 761 Views
  • 7 replies
  • 0 likes

Can't login in to spotify after getting "no internet connection available"

Hi, For almost a week now i have got the error "no internet connection avaiable" when trying to use Spotify. All other apps etc works as normal and has internet connection. When i am connected to WIFI spotify works as normal. I now tried to log out a...

Regular

Hi,   For almost a week now i have got the error "no internet connection avaiable" when trying to use Spotify. All other apps etc works as normal and has internet connection.   When...

Daniel

Community Legend

1466 Views

7 replies

0 likes

  • 1466 Views
  • 7 replies
  • 0 likes

More problem with this Spotify 'Connect'.

Since Spotify Connect I'm having trouble not just with the drain battery thing. When I listen Spotify on my PC, after a few songs, it suddenly stops, no more music. And when I push 'Play' again to continue, it continues... but with the last song I wa...

Casual Listener

Since Spotify Connect I'm having trouble not just with the drain battery thing. When I listen Spotify on my PC, after a few songs, it suddenly stops, no more music. And when I push 'Play' again to ...

klaxian

Regular

1111 Views

3 replies

1 likes

  • 1111 Views
  • 3 replies
  • 1 likes

Solved!! Please HELP!!!!

Is it possible that I can transfer songs from my starred playlist to my andriod's sd card? Also do I need to have a premium account to take this action?

Casual Listener

Is it possible that I can transfer songs from my starred playlist to my andriod's sd card?  Also do I need to have a premium account to take this action?  

renren-ariana

Casual Listener

1015 Views

5 replies

0 likes

  • 1015 Views
  • 5 replies
  • 0 likes