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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

anaExE

Newbie

373236 Views

540 replies

34 likes

Account
Free
  • 373236 Views
  • 540 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7444 Views

0 replies

7 likes

  • 7444 Views
  • 0 replies
  • 7 likes

sd card cache storage

everyone Im having some issues saving my offline playlist on an Android 4.4 (BQ Aquaris e4.5 & Kingston 32gb class 10). Though Ive deleted cache, uninstalled, reinstalled, etc...for several times, every single time i open a new unused installation I ...

Casual Listener

 everyone Im having some issues saving my offline playlist on an Android 4.4 (BQ Aquaris e4.5 & Kingston 32gb class 10). Though Ive deleted cache, uninstalled, reinstalled, etc...for several...

thai2000

Roadie

944 Views

7 replies

0 likes

  • 944 Views
  • 7 replies
  • 0 likes

Songs only play for second and then pause

Opened my android Spotify this morning and no matter what song I click it plays for a second and then pauses on its own. When I press play again it does it again. Removed and downloaded again. Still has the issue except now i have to download my offl...

Casual Listener

Opened my android Spotify this morning and no matter what song I click it plays for a second and then pauses on its own. When I press play again it does it again. Removed and downloaded again. Still ...

Daniel

Community Legend

4695 Views

5 replies

0 likes

  • 4695 Views
  • 5 replies
  • 0 likes

Still getting advertisements with paid version and all notifications turned off.

I have all notifications turned off in the android app settings i have the paid version i keep getting spam from spotify being pushed in notifications how do I stop this garbage?

Music Fan

I have all notifications turned off in the android app settings i have the paid version   i keep getting spam from spotify being pushed in notifications   how do I stop this garba...

Daniel

Community Legend

366 Views

2 replies

0 likes

  • 366 Views
  • 2 replies
  • 0 likes

Solved!! HTC one Max since last update help!!!!!!

Since the lateset update on my (Sprint) HTC One Max, every so often opening the program will reboot my phone, constently downloads playlist over and over and over again, stops in the middle of songs. I have restored my phone to factory everything. Di...

Casual Listener

Since the lateset update on my (Sprint) HTC One Max, every so often opening the program will reboot my phone,  constently downloads playlist over and over and over again, stops in the middle of ...

Whitetiger74

Casual Listener

776 Views

3 replies

0 likes

  • 776 Views
  • 3 replies
  • 0 likes

How to use with chromecast?

How can I let the Android App stream to Chromecast?

Regular

How can I let the Android App stream to Chromecast?

shayla4design

Newbie

1293 Views

4 replies

1 likes

  • 1293 Views
  • 4 replies
  • 1 likes

Qualità audio

IMPOSTAZIONI - Streaming: qualità normale; Scarica: qualità massima. Scaricando così, la qualità sarà massima o normale visto che lo streaming è impostato normale? Grazie./// SETTINGS - Streaming: normal quality; Download: maximum quality. Downloadin...

Casual Listener

IMPOSTAZIONI - Streaming: qualità normale; Scarica: qualità massima. Scaricando così, la qualità sarà massima o normale visto che lo streaming è impostato normale? Grazie./// SETTINGS - Streaming...

Angelo89GF

Casual Listener

761 Views

6 replies

0 likes

  • 761 Views
  • 6 replies
  • 0 likes

Black music title on dark grey background

Phone: LG G3 Android: 5.0 Lollipop Spotify version: 1.7.0.830 The title says for itself. Below there's a screenshot from what I'm saying. This again raises the requests for ability of changing the color scheme. There are tons of topics here from Apri...

Casual Listener

Phone: LG G3 Android: 5.0 Lollipop Spotify version: 1.7.0.830   The title says for itself. Below there's a screenshot from what I'm saying. This again raises the requests for ability o...

alfablac

Casual Listener

1067 Views

4 replies

0 likes

  • 1067 Views
  • 4 replies
  • 0 likes

Solved!! I cannot play online tracks I press play and stop immediately

I am unable to play any tracks while online. if I press play it stops right away. I have to press repeatedly to connect. I have tried this on several devices including iPods and androids and PC same result. offline works okay.

Casual Listener

I am unable to play any tracks while online. if I press play it stops right away. I have to press repeatedly to connect. I have tried this on several devices including iPods and androids and PC same...

majjak

Casual Listener

3663 Views

5 replies

0 likes

  • 3663 Views
  • 5 replies
  • 0 likes

Offline playlist synronization greyed out on server songs one only 1 device

Need some advice here. I have a Note 4 and several songs in the playlists that were imported from an import of my iTunes playlists are greyed out. The interesting part is they are all available in Sonos as well as a Samsung tablet that I have. So on ...

Casual Listener

Need some advice here. I have a Note 4 and several songs in the playlists that were imported from an import of my iTunes playlists are greyed out. The interesting part is they are all available in So...

Daniel

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Spotify on Android didn't see song that are visible on PC

Hi everyone, I've just noticed this issue. Some songs are visible on PC app and internet browsers aren't visibile on my android smartphone app. I've made a playlist from the PC and i've sync it to the smartphone, but i didn't see some songs even if i...

Newbie

Hi everyone,   I've just noticed this issue. Some songs are visible on PC app and internet browsers aren't visibile on my android smartphone app. I've made a playlist from the PC and i've sy...

Daniel

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

App doesn't start anymore

Hey guys, hope s.one can help me! My Nexus 5 told me that my memory ist almost full. I had lots of music available offline so that I deleted Cache and Data from the spotify app. After that the app never starten again und my mobile sometimes stops wor...

Visitor

Hey guys, hope s.one can help me! My Nexus 5 told me that my memory ist almost full. I had lots of music available offline so that I deleted Cache and Data from the spotify app. After that the app ne...

Daniel

Community Legend

483 Views

2 replies

0 likes

  • 483 Views
  • 2 replies
  • 0 likes

spotify account

When i use spotify and try to search for music it says "oops something went wrong..." And all my playlists and starred music is gone! I cant access my account and when i try browse i cant load any music. Please help! Im using android 4.4.2

Newbie

When i use spotify and try to search for music it says "oops something went wrong..." And all my playlists and starred music is gone! I cant access my account and when i try browse i cant load any mu...

Daniel

Community Legend

379 Views

2 replies

0 likes

  • 379 Views
  • 2 replies
  • 0 likes

Syncing my starred playlist fills the entire phone storage

I have a starred list that is not huge by most standards: 1700 songs or so. It's too large to fit in the available storage on my phone which is 4 or 5 GB (some of the files are local files which are probably a bit bigger than the low-bitrate ones Spo...

Music Fan

I have a starred list that is not huge by most standards: 1700 songs or so. It's too large to fit in the available storage on my phone which is 4 or 5 GB (some of the files are local files which ar...

Daniel

Community Legend

607 Views

4 replies

0 likes

  • 607 Views
  • 4 replies
  • 0 likes

wont let me log in

I try to use the Login with Facebook button but it keeps saying either facebook error or no network connection. Only problem is every other app that needs Facebook to login or internet works just fine. I try putting in my password and normal login ev...

Newbie

I try to use the Login with Facebook button but it keeps saying either facebook error or no network connection. Only problem is every other app that needs Facebook to login or internet works just fin...

Daniel

Community Legend

453 Views

2 replies

0 likes

  • 453 Views
  • 2 replies
  • 0 likes

Solved!! Spotify changes the song

I'm a free user, when I stop the music I was listening to and I close the app, the next time I open Spotify and tap play, I'm in a different song, but in the middle of that song.What can I do?It's a bug or only happens to free users?

Community Legend

I'm a free user, when I stop the music I was listening to and I close the app, the next time I open Spotify and tap play, I'm in a different song, but in the middle of that song. What can I do? I...

MichaelW

Community Legend

727 Views

1 replies

1 likes

Free
Spotify
  • 727 Views
  • 1 replies
  • 1 likes

no interner connection when im online

My Spotify kept saying I was offline when I have no prnolems with doing ananything else online. I uninstalled the app, reinstalled and now when I go to log back I'm it says no internet connection! I have an m8 if maybe that makes a difference. I also...

Newbie

My Spotify kept saying I was offline when I have no prnolems with doing ananything else online. I uninstalled the app, reinstalled and now when I go to log back I'm it says no internet connection! I ...

Daniel

Community Legend

498 Views

4 replies

0 likes

  • 498 Views
  • 4 replies
  • 0 likes

Musics do not appear

I can not see my musics in my device (smartphone android). I have already connect the PC to the phone in the same wifi, but only the playlists are shown.

Newbie

I can not see my musics in my device (smartphone android). I have already connect the PC to the phone in the same wifi, but only the playlists are shown. 

Daniel

Community Legend

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Solved!! Android and Bluetooth don't work like expect from last update

Hello everyone, I have problem since last update. I usually use Spotify for Android with my phone and my car stereo thru bluetooth. After last update 24 sep 2014(I think) buttons for controlling the songs - next/prev/play/pause stopped working. Befor...

Regular

Hello everyone,   I have problem since last update. I usually use Spotify for Android with my phone and my car stereo thru bluetooth. After last update 24 sep 2014(I think) buttons for c...

Ficho

Regular

2914 Views

8 replies

0 likes

  • 2914 Views
  • 8 replies
  • 0 likes

playin spotify on the go

Why and how do I stop Spotify from pausing and stopping after Just two songs play while on the bluetooth in my car? ? It's so inconvenient, and annoying. Even after I hit shuffle play to try and get the music back it will not play. Please help!

Newbie

Why and how do I stop Spotify from pausing and stopping after Just two songs play while on the bluetooth in my car? ? It's so inconvenient, and annoying. Even after I hit shuffle play to try and get ...

Daniel

Community Legend

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes