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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107450 Views

26 replies

3 likes

  • 107450 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217395 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217395 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571558 Views

79 replies

3 likes

  • 571558 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470811 Views

577 replies

40 likes

Account
Free
  • 470811 Views
  • 577 replies
  • 40 likes

Will not show all the latest released new releases!!

Has anyone had any issues with not getting all of the newest released albums?? I get a green spinning cursor at the bottom of 4 or 5 albums and that's it. It's a joke. I've tried emailing Spotify but that is a nightmare in itself. Please help#!

Casual Listener

Has anyone had any issues with not getting all of the newest released albums?? I get a green spinning cursor at the bottom of 4 or 5 albums and that's it. It's a joke. I've tried emailing Spotify but...

undeaddeadman

Newbie

1886 Views

6 replies

0 likes

  • 1886 Views
  • 6 replies
  • 0 likes

Can't create "tips for 2015" playlist from my year in music

Hi! I can view my year in music just fine, but when I want to create the "tips for 2015" playlist it won't work, nothing happens (I've tried both on my computer with the web player and on my Android phone). I could however make the "Top 100 songs" pl...

Casual Listener

Hi! I can view my year in music just fine, but when I want to create the "tips for 2015" playlist it won't work, nothing happens (I've tried both on my computer with the web player and on my Androi...

dfnzl

Music Fan

907 Views

1 replies

2 likes

  • 907 Views
  • 1 replies
  • 2 likes

Re: Offline Playlists - Android

My spotify app crashes almostr every week

Roadie

My spotify app crashes almostr every week

dfnzl

Music Fan

1187 Views

9 replies

0 likes

  • 1187 Views
  • 9 replies
  • 0 likes

buy 1 month and get 2 for free

there is a offer from spotify saying buy 1 month and get 2 month for free. i just bought 1 month but i bought it with a code and i checked my spotify only lasts 1 month instead of 3.

Newbie

there is a offer from spotify saying buy 1 month and get 2 month for free. i just bought 1 month but i bought it with a code and i checked my spotify only lasts 1 month instead of 3. 

dfnzl

Music Fan

625 Views

2 replies

0 likes

  • 625 Views
  • 2 replies
  • 0 likes

Spotify app on Android hijacks Spotify on desktop computer

Sometimes I like to listen to Spotify on my phone, but when I'm home I use my computer to play music. On my phone I usually listen to some saved offline playlist, but on the computer I prefer to use the radio in Spotify. Suddenly the music will stop ...

Newbie

Sometimes I like to listen to Spotify on my phone, but when I'm home I use my computer to play music. On my phone I usually listen to some saved offline playlist, but on the computer I prefer to...

Daniel

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Confusion between added song and added albums

Hi, Now I find in "my albums" every album containing a song that I have saved., when I save just one specific song, I find the corresponding album in "my albums" (containing only the saved song). The result is that I have much more albums saved than ...

Music Fan

Hi, Now I find in "my albums" every album containing a song that I have saved., when I save just one specific song, I find the corresponding album in "my albums" (containing only the saved song)...

Touelmeris

Music Fan

547 Views

3 replies

0 likes

  • 547 Views
  • 3 replies
  • 0 likes

Solved!! spotify not opening on thl 5000 smartphone

I can't get spotify to open on my the 5000 smartphone can anybody help me

Casual Listener

I can't get spotify to open on my the 5000 smartphone can anybody help me

bjbirch

Casual Listener

531 Views

2 replies

0 likes

  • 531 Views
  • 2 replies
  • 0 likes

unlimited

Why when im paying you for the unlimited service at £4.99 per month and have been for over two years do i now find that my new android devices force me to accept your free service. please supply the service I am in contract with you to supply. Thank ...

Newbie

Why when im paying you for the unlimited service at £4.99 per month and have been for over two years  do i now find that my new android devices force me to accept your free service. please suppl...

Daniel

Community Legend

469 Views

2 replies

0 likes

  • 469 Views
  • 2 replies
  • 0 likes

2 mobiles

Hi, I have spotify on my main pc and have downloaded the app onto both mine and my wifes samsung s4 mobiles. I was hoping that we could both play different playlists simultaneously but when I am using mine I cannot get my wifes to work on a different...

Newbie

Hi, I have spotify on my main pc and have downloaded the app onto both mine and my wifes samsung s4 mobiles. I was hoping that we could both play different playlists simultaneously but when I am usin...

Daniel

Community Legend

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes

Android App Skips Songs

Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below mentioned: 1) It skipps songs continuously, until reaches end of pl...

Newbie

Hi,   I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below menti...

Loyd

Newbie

1285 Views

5 replies

1 likes

  • 1285 Views
  • 5 replies
  • 1 likes

Samsung galaxy tab spotify music control widget

I recently purchased a samsung galaxy tab 4 and found out that the music control widget was not showing up on my lock screen I tried re-installing spotify and reset my tablet to default settings to make sure nothing was interfering. How do I make thi...

Regular

I recently purchased a samsung galaxy tab 4 and found out that the music control widget was not showing up on my lock screen I tried re-installing spotify and reset my tablet to default settings to m...

danlezark123

Regular

5854 Views

9 replies

0 likes

  • 5854 Views
  • 9 replies
  • 0 likes

Solved!! Latest Spotify Refuses to Sync, says out of space but phone has 11GB+ free space

Latest Spotify app Refuses to Sync, says out of space but phone has 11GB+ free space. Synced everything fine yesterday, newly added songs display out of space message with clearly plenty of space available This is my second random issue in two days. ...

Regular

Latest Spotify app Refuses to Sync, says out of space but phone has 11GB+ free space. Synced everything fine yesterday, newly added songs display out of space message with clearly plenty of space ava...

PsychoKilla666

Regular

855 Views

2 replies

0 likes

  • 855 Views
  • 2 replies
  • 0 likes

Solved!! app crashes on tablet

installed spotify on tablet, but crashes very often. It crashes when app go background (when open another app, or inactive screen, or when the screen is blocked). I noticed that when the screen is blocked, the widget go crazy and start to sparkle, as...

Regular

installed spotify on tablet, but crashes very often. It crashes when app go background (when open another app, or inactive screen, or when the screen is blocked). I noticed that when the screen is bl...

jozelochajtur

Regular

5112 Views

9 replies

0 likes

  • 5112 Views
  • 9 replies
  • 0 likes

Solved!! 99. cent holiday subscription issues

I had spotify premium awhile ago then could not afford it so I cancelled it and I saw I can get 3mos for 99. Cents and when I true to get it it says im not allowed to that I half to pay $9.99 still and im confused because I dont have a premium subscr...

Newbie

I had spotify premium awhile ago then could not afford it so I cancelled it and I saw I can get 3mos for 99. Cents and when I true to get it it says im not allowed to that I half to pay $9.99 still a...

OviiiOne

Community Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Solved!! SD Card Problem

Hello I'm using a Samsung Glaxy S4 Mini (GT-i9195) with a 16GB SD Card. (which has 8GB free space and) Everytime i try to save playlists offline spotify uses my internal memory (which has 500MB free space) I already reinstalled spotify, removed cache...

Newbie

Hello I'm using a Samsung Glaxy S4 Mini (GT-i9195) with a 16GB SD Card. (which has 8GB free space and) Everytime i try to save playlists offline spotify uses my internal memory (which has 500MB fre...

Daniel

Community Legend

902 Views

1 replies

0 likes

  • 902 Views
  • 1 replies
  • 0 likes

Strange design choice

What is the the thought behind putting the off/online toggle right beneath the shuffle button? I work on a ship, meaning days without internet, and found out the hard way that a simple misclick removed about 1500 songs from my offline playlists.

Newbie

What is the the thought behind putting the off/online toggle right beneath the shuffle button? I work on a ship, meaning days without internet, and found out the hard way that a simple misclick remo...

Daniel

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Solved!! No audio working on LG G2 Mini

Good evening, today i bought the premium version of Spotify but when i try to play music on my Lg,it doesn't make any sound. It work only if i try to play a music on remote with another device. P.S. Sorry for my english Thanks

Regular

Good evening, today i bought the premium version of Spotify but when i try to play music on my Lg,it doesn't make any sound. It work only if i try to play a music on remote with another device. ...

xCaster

Regular

2827 Views

15 replies

0 likes

  • 2827 Views
  • 15 replies
  • 0 likes

permanent pause on mobile

No matter how many times I press play, it goes back to pause, for every song. However it works on mobile.

Casual Listener

No matter how many times I press play, it goes back to pause, for every song. However it works on mobile. 

Jordi

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Shuffle Play plays terrible unrelated music, far too frequently

So I recognize that my playlist is small (7 songs), and for some reason you have singled out phones as the only ones who can't listen to their actual playlists (even though tablets with the exact same OS can) and so I get suggested songs inserted int...

Newbie

So I recognize that my playlist is small (7 songs), and for some reason you have singled out phones as the only ones who can't listen to their actual playlists (even though tablets with the exact sam...

1212 Views

0 replies

0 likes

Android App
Shuffle play
  • 1212 Views
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Holliday Deal

I have to do a free trial before I can pay so do I still get the deal? If so how dose the payment system work? Is it free trial pay free month pay and that's the two free months or is it free trial pay free month and free month?

Newbie

I have to do a free trial before I can pay so do I still get the deal? If so how dose the payment system work? Is it free trial pay free month pay and that's the two free months or is it free trial p...

Josh

Community Legend

593 Views

1 replies

0 likes

Holliday Deal
  • 593 Views
  • 1 replies
  • 0 likes