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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375587 Views

541 replies

34 likes

Account
Free
  • 375587 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Android Xperia P

Tengo un problema con Android. Cuento con la versión Premium. Cuando lo conecto a través de Android, a la tercera canción me desconecta el wifi y spotify se para. ¿Cómo lo puedo evitar? Gracias

Casual Listener

Tengo un problema con Android. Cuento con la versión Premium. Cuando lo conecto a través de Android, a la tercera canción me desconecta el wifi y spotify se para.  ¿Cómo lo puedo evitar?  G...

Daniel

Community Legend

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

My Samsung won't synchronize anymore

Hi there, I'm a premium user and since a day or two suddenly my phone stopped with playing my local synchronized files. After that I tried to synchronize them again, but whatever I do I can't get them synchronized again. I allready tried deleting al ...

Regular

Hi there, I'm a premium user and since a day or two suddenly my phone stopped with playing my local synchronized files. After that I tried to synchronize them again, but whatever I do I can't get t...

Daniel

Community Legend

765 Views

12 replies

0 likes

  • 765 Views
  • 12 replies
  • 0 likes

Problem with download all songs

Hi, I have problem with downoad all songs on my LG L9. I have grey icon not green and a few songs don't downoald. Please help me.

Casual Listener

Hi, I have problem with downoad all songs on my LG L9. I have grey icon not green and a few songs don't downoald. Please help me. 🙂

Daniel

Community Legend

475 Views

3 replies

0 likes

  • 475 Views
  • 3 replies
  • 0 likes

Spotify Free only shuffle mode on Kindle 6

I just got a Kindle 6. There was a long thread, maybe about 7 pages spanning quite a few months with a comment saying this was resolved. Apparently, most if not all Kindles were recognized by Spotify as mobile phones, therefore only supported shuffle...

Casual Listener

I just got a Kindle 6. There was a long thread, maybe about 7 pages spanning quite a few months with a comment saying this was resolved. Apparently, most if not all Kindles were recognized by Spotify...

Daniel

Community Legend

725 Views

3 replies

0 likes

  • 725 Views
  • 3 replies
  • 0 likes

stereo no muestra nombres

Hola.Cuando transmito spotify via bluetoth al stereo del audio no muestra el nombre del tema ni su duracion.Solo dice bt audio y el tiempo 0:00

Regular

Hola. Cuando transmito spotify via bluetoth al stereo del audio no muestra el nombre del tema ni su duracion. Solo dice bt audio y el tiempo 0:00

Daniel

Community Legend

2992 Views

1 replies

0 likes

  • 2992 Views
  • 1 replies
  • 0 likes

Solved!! Can't discover Spotify connect device after update

Hi! I got my NAD d7050 exclusively for the Spotify Connect option, and it didn't work when I first got the amp. I upgraded the amp firmware, and hey presto, it works. Until I upgraded my spotify version yesterday. Since upgrading, Spotify on my Samsu...

Casual Listener

Hi!   I got my NAD d7050 exclusively for the Spotify Connect option, and it didn't work when I first got the amp. I upgraded the amp firmware, and hey presto, it works. Until I upgraded my s...

Daniel

Community Legend

1226 Views

2 replies

0 likes

  • 1226 Views
  • 2 replies
  • 0 likes

htc desire

Where or how do I download spotify on my HTC desire? Play store says that spotify music is the wrong version..

Newbie

Where or how do I download spotify on my HTC desire? Play store says that spotify music is the wrong version..

Daniel

Community Legend

2703 Views

2 replies

0 likes

  • 2703 Views
  • 2 replies
  • 0 likes

Sound problems

When I start a song the sound is loud and clear as on youtube for example, but after just a second or two it's like a ratchet cuts the sound and suddenly it gets a lot quieter. Is anyone else having this problem? Hope I could make myself understood.

Newbie

When I start a song the sound is loud and clear as on youtube for example, but after just a second or two it's like a ratchet cuts the sound and suddenly it gets a lot quieter. Is anyone else having ...

Daniel

Community Legend

313 Views

2 replies

0 likes

  • 313 Views
  • 2 replies
  • 0 likes

Separate offline music for desktop and android phone

Hi, I am Premium account holder. Is there any way i can differentiate between offline songs for the desktop version and my android phone. I want to do this because of memory limitations on my mobile device. Or better still, Is there any way I can sto...

Newbie

Hi, I am Premium account holder. Is there any way i can differentiate between offline songs for the desktop version and my android phone. I want to do this because of memory limitations on my mob...

Carina

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Solved!! Permanent shuffle.

so i recently started using spotify, yesterday to be more precise, yesterday. it was all fine, i listened to my music normaly, i would normaly play trough a entire album with no problem, now though i cant play through an album because it's stuck on a...

Regular

so i recently started using spotify, yesterday to be more precise, yesterday. it was all fine, i listened to my music normaly, i would normaly play trough a entire album with no problem, now though i...

AlexFDR

Regular

1507 Views

4 replies

0 likes

  • 1507 Views
  • 4 replies
  • 0 likes

stop playing/close app @ sleep timer

Hey guys I love to listen music when going sleep Evry music players @ andorid i used so far had some version of sleep timer Now i changed poweramp to mobile spotify but i dont see such option All i want is start music set up sleep timer like 20min af...

Newbie

Hey guys I love to listen music when going sleep Evry music players @ andorid i used so far had some version of sleep timer Now i changed poweramp to mobile spotify but i dont see such option All i ...

Daniel

Community Legend

1275 Views

2 replies

0 likes

  • 1275 Views
  • 2 replies
  • 0 likes

Disable song synchrnoization

Hello, I am a Spotify Premium user via T-Mobile. I have some problems with the current track synchronization to multiple devices. I am used to hear music or audio books in my car when I am driving to work. Im using a docked Samsung Galaxy S3 with LTE...

Casual Listener

Hello,   I am a Spotify Premium user via T-Mobile. I have some problems with the current track synchronization to multiple devices.   I am used to hear music or audio books in my ca...

sladaloose

Casual Listener

388 Views

2 replies

0 likes

  • 388 Views
  • 2 replies
  • 0 likes

I fogot my password

I would like to know how to gather my passworld

Casual Listener

I would like to know how to gather my passworld

MichaelW

Community Legend

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Not logging in

I have had Spotify for some time now and I am from Canada. Recently my Spotify logged out on its own and now its giving me an error saying I am trying to log in from a different country. I don't understand this and whatever I do this problem isn't go...

Casual Listener

I have had Spotify for some time now and I am from Canada. Recently my Spotify logged out on its own and now its giving me an error saying I am trying to log in from a different country. I don't unde...

flotia

Casual Listener

1441 Views

6 replies

0 likes

  • 1441 Views
  • 6 replies
  • 0 likes

Streaming.. Computer and Showing on Cell phone

How do I get it to stop showing on all my devices? If I am streaming from my computer, I can see it on my Cell Phone on my Fire, and it just seems to be wasting my cell phone battery, but I really don't know if it truly is. I don't want to unistall i...

Newbie

How do I get it to stop showing on all my devices?  If I am streaming from my computer, I can see it on my Cell Phone on my Fire, and it just seems to be wasting my cell phone battery, but I rea...

Carina

Community Legend

471 Views

1 replies

0 likes

Help..Anyone
  • 471 Views
  • 1 replies
  • 0 likes

Is spotify 7 day trial free?

Today about 1 hour earlier I started my 7 day premiun trial on spotify. I wanted to know whether it is free And can I keep my downloaded songs offline after the trial ends ?

Visitor

Today about 1 hour earlier I started my 7 day premiun trial on spotify. I wanted to know whether it is free And can I keep my downloaded songs offline after the trial ends ?

OviiiOne

Community Legend

1036 Views

1 replies

0 likes

  • 1036 Views
  • 1 replies
  • 0 likes

downloaded songs

Help I've downloaded local songs on my computer to my phone which is synced to the computer and they show up but wont play.

Casual Listener

Help I've downloaded local songs on my computer to my phone which is synced to the computer and they show up but wont play.

cjbilik

Casual Listener

1410 Views

2 replies

0 likes

  • 1410 Views
  • 2 replies
  • 0 likes

sd card cache storage

everyone Im having some issues saving my offline playlist on an Android 4.4 (BQ Aquaris e4.5 & Kingston 32gb class 10). Though Ive deleted cache, uninstalled, reinstalled, etc...for several times, every single time i open a new unused installation I ...

Casual Listener

 everyone Im having some issues saving my offline playlist on an Android 4.4 (BQ Aquaris e4.5 & Kingston 32gb class 10). Though Ive deleted cache, uninstalled, reinstalled, etc...for several...

thai2000

Roadie

954 Views

7 replies

0 likes

  • 954 Views
  • 7 replies
  • 0 likes

Songs only play for second and then pause

Opened my android Spotify this morning and no matter what song I click it plays for a second and then pauses on its own. When I press play again it does it again. Removed and downloaded again. Still has the issue except now i have to download my offl...

Casual Listener

Opened my android Spotify this morning and no matter what song I click it plays for a second and then pauses on its own. When I press play again it does it again. Removed and downloaded again. Still ...

Daniel

Community Legend

4706 Views

5 replies

0 likes

  • 4706 Views
  • 5 replies
  • 0 likes

Still getting advertisements with paid version and all notifications turned off.

I have all notifications turned off in the android app settings i have the paid version i keep getting spam from spotify being pushed in notifications how do I stop this garbage?

Music Fan

I have all notifications turned off in the android app settings i have the paid version   i keep getting spam from spotify being pushed in notifications   how do I stop this garba...

Daniel

Community Legend

370 Views

2 replies

0 likes

  • 370 Views
  • 2 replies
  • 0 likes