Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107460 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217411 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571591 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470822 Views
577 replies
40 likes
What's new in this version (1.7.0) New: What are the people you follow listening to right now? Check out Top Tracks In Your Network. You'll find the playlist in Browse. New: Artist pages will now feature any playlists created by the artist. Fictitiou...
What's new in this version (1.7.0) New: What are the people you follow listening to right now? Check out Top Tracks In Your Network. You'll find the playlist in Browse. Ne...
Not applicable
2204 Views
5 replies
0 likes
Unable to connect to premium I have a username that was emailed and it says to use it to login but I'm not able to do soPlz help
Unable to connect to premium I have a username that was emailed and it says to use it to login but I'm not able to do so Plz help
Community Legend
652 Views
1 replies
0 likes
My laptop is saying I'm in offline mode I was wondering if you could tell me how to switch on online mode on my laptop.(Sony VAIO)
My laptop is saying I'm in offline mode I was wondering if you could tell me how to switch on online mode on my laptop.(Sony VAIO)
Community Legend
544 Views
1 replies
0 likes
The songs starts to play then begins to stutter within a few seconds.
The songs starts to play then begins to stutter within a few seconds.
Community Legend
636 Views
2 replies
0 likes
Ik heb betaalt voor een Spotify premium voor 1 maand. Dus krijg ik nu door de actie 3 maanden premium. Toch staat er dat mijn premium verloopt volgende maand ?Mvg
Ik heb betaalt voor een Spotify premium voor 1 maand. Dus krijg ik nu door de actie 3 maanden premium. Toch staat er dat mijn premium verloopt volgende maand ? Mvg
Community Legend
485 Views
1 replies
0 likes
Ich kann spotify nicht mehr öffnen und bin aber premium Mitglied
Ich kann spotify nicht mehr öffnen und bin aber premium Mitglied
Casual Listener
1414 Views
3 replies
0 likes
Hi, Since there has been a lot of troubling messages with the renewed Facebook privacy settings (FB taking over the copyright of EVERYTHING you post on it, starting Januari 1st) I decided to cancel my account and remove the Facebook-app from my phone...
Hi, Since there has been a lot of troubling messages with the renewed Facebook privacy settings (FB taking over the copyright of EVERYTHING you post on it, starting Januari 1st) I de...
Community Legend
2582 Views
1 replies
0 likes
On my laptop it says I'm in offline mode and I can't figure out how to turn on online mode. My laptop is a song VAIO
On my laptop it says I'm in offline mode and I can't figure out how to turn on online mode. My laptop is a song VAIO
Casual Listener
762 Views
1 replies
0 likes
Nach dem neusten Update habe ich 2 lieder zu spotify hinzugefügt nachdem ich sie runtergeladen habe wurde nalle lieder gelöscht bzw deinstaliert so das ich sie nicht offline hören kann . Das nervt gerade richtig vor allem weil ich weit unterwegs bin ...
Nach dem neusten Update habe ich 2 lieder zu spotify hinzugefügt nachdem ich sie runtergeladen habe wurde nalle lieder gelöscht bzw deinstaliert so das ich sie nicht offline hören kann &n...
Community Legend
745 Views
4 replies
0 likes
Title is not that clear. Sorry for that What is happening though is since the last update the mobile app tries to play at the same time. This is a neat feature, but as I'm listening to my locally installed app on the computer the mobile then just sta...
Title is not that clear. Sorry for that What is happening though is since the last update the mobile app tries to play at the same time. This is a neat feature, but as I'm list...
Newbie
756 Views
2 replies
0 likes
Hey guys, I'd like to sync my local mp3 from my pc to an android phone using spotify. I followed the steps in the FAQ, Spotify is running on both devices, within the same wifi network and I checked offline usage. But only songs from the Database are ...
Hey guys, I'd like to sync my local mp3 from my pc to an android phone using spotify. I followed the steps in the FAQ, Spotify is running on both devices, within the same wifi n...
516 Views
0 replies
0 likes
Hello @ all (but mainly all app developer for Android ), since the last client update of the Android Spotify Client I have a really severe issue on my Galaxy S4: Every time I reboot the device, all my downloaded playlists are "gone" (Playlists stay b...
Hello @ all (but mainly all app developer for Android 😉 ), since the last client update of the Android Spotify Client I have a really severe issue on my Galaxy S4: Every time I reb...
Regular
2491 Views
14 replies
0 likes
After moving to Brazil I get an error message stating "you appear to be logging in to spotify from a different country". I found a solution thread for this problem that said I should change my country at https://www.spotify.com/account/profile/, Whic...
After moving to Brazil I get an error message stating "you appear to be logging in to spotify from a different country". I found a solution thread for this problem that said I should change my countr...
Newbie
2250 Views
2 replies
0 likes
I think there is a slight problem with the new lock screen controls on Android 5. The close/X button is too close to the skip button, meaning it is easy to accidentally press it. The only way to get Spotify back, of course, is then to unlock the phon...
I think there is a slight problem with the new lock screen controls on Android 5. The close/X button is too close to the skip button, meaning it is easy to accidentally press it. The only way to get ...
Casual Listener
755 Views
2 replies
0 likes
I have problem running Spotify app on my Note now that I updated it to Android 4.4.2. Basically it runs fine under my main profile on the tablet but both a secondary profile and a restricted profile I created have issues with it. When I start the app...
I have problem running Spotify app on my Note now that I updated it to Android 4.4.2. Basically it runs fine under my main profile on the tablet but both a secondary profile and a restrict...
Casual Listener
2108 Views
6 replies
0 likes
Im entering my card in and it keeps saying that something went wrong. Im entering everything in the right way. Please help
Im entering my card in and it keeps saying that something went wrong. Im entering everything in the right way. Please help
Community Legend
12101 Views
4 replies
0 likes
I am having problems with getting to New Releases via browse I get the first 10 in the list and then I get the searching symbol a rotating arrow Everthing else is working correctly 1 I have tried uninstalling Spotify shutdown, restart and reinstallin...
I am having problems with getting to New Releases via browse I get the first 10 in the list and then I get the searching symbol a rotating arrow Everthing else is working correctly 1 I...
Gig Goer
975 Views
5 replies
1 likes
Hello, I not to long ago moved to Japan to study. And now i decided to restart my premium to get some change in the music i had on my phone that i have. But i noticed that i can not download the spotify app from the google play store as it is not pub...
Hello, I not to long ago moved to Japan to study. And now i decided to restart my premium to get some change in the music i had on my phone that i have. But i noticed that i can not down...
Casual Listener
1264 Views
4 replies
0 likes
Community Legend
468 Views
2 replies
0 likes
Hello my friends. I got a problem.So basically my mobile app doesn't work properly. Everytime i open the application it just says spotify in the right corner. Nothing else. It just won't load anything. I reinstalled the app several times and it alway...
Hello my friends. I got a problem. So basically my mobile app doesn't work properly. Everytime i open the application it just says spotify in the right corner. Nothing else. It just won't load a...
Community Legend
502 Views
1 replies
0 likes
