Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118804 Views

27 replies

4 likes

  • 118804 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239695 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239695 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600556 Views

79 replies

3 likes

  • 600556 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493005 Views

581 replies

42 likes

Account
Free
  • 493005 Views
  • 581 replies
  • 42 likes

Player Aleatorio

Assinei a versão premium hoje, mas quando vou escutar um album no smartphone continua disponivel somente pelo modo aleatorio!!! O que faço????

Newbie

Assinei a versão premium hoje, mas quando vou escutar um album no smartphone continua disponivel somente pelo modo aleatorio!!! O que faço????

Daniel

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Wrong Song Titles

I'm listening to Katy Perry's album "One of the Boys" and the song it says is playing is "I Think I'm Ready" but it is actually the acoustic version of Thinking of You. The acoustic version of Thinking of You plays I Think I'm Ready instead of the ac...

Newbie

I'm listening to Katy Perry's album "One of the Boys" and the song it says is playing is "I Think I'm Ready" but it is actually the acoustic version of Thinking of You. The acoustic version of Thinki...

Daniel

Community Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Android SpotifyApp hides on starting when in landscape mode

I originally thought the app was crashing because the Spotify app started up, briefly showed the playlists and then vanished. However it still showed in the running application list. When I activated Spotify in portrait mode it stays open and does no...

Newbie

I originally thought the app was crashing because the Spotify app started up, briefly showed the playlists and then vanished. However it still showed in the running application list. When I acti...

Daniel

Community Legend

630 Views

2 replies

0 likes

  • 630 Views
  • 2 replies
  • 0 likes

Sound come and go...

Hi, I have a very enoiing problem. It only shows when I have offline mode activated. I click on a song and it start playing for 5 sec then the sound stops but according to Spotify it's still playing(the song is still playing). To make the sound come ...

Newbie

Hi, I have a very enoiing problem. It only shows when I have offline mode activated. I click on a song and it start playing for 5 sec then the sound stops but according to Spotify it's still playi...

Daniel

Community Legend

690 Views

2 replies

0 likes

  • 690 Views
  • 2 replies
  • 0 likes

no internet conection on samsung galaxy s3 mini and t-mobile

Hi all Spotify is working well with my Galaxy s3 via wlan. But with t-mobile 90% of the time i geht a message `no Internet connection` This makes no fun and i canceld my premium account. Ans hints?

Regular

Hi all   Spotify is working well with my Galaxy s3 via wlan.   But with t-mobile 90% of the time i geht a message `no Internet connection`   This makes no fun and i canceld...

Upset

Gig Goer

1490 Views

8 replies

0 likes

  • 1490 Views
  • 8 replies
  • 0 likes

Sincronizar iPad y movil android

Buenas! Tengo una cuenta de Spotify Premiun, y a la hora de sincronizar tanto el iPad como el movil android para agregar los archivos locales, el Spotify del ordenador (w8) no reconoce los dispositivos. ¿cómo pueod solucionarlo?

Newbie

Buenas! Tengo una cuenta de Spotify Premiun, y a la hora de sincronizar tanto el iPad como el movil android para agregar los archivos locales, el Spotify del ordenador (w8)  no reconoce los disp...

MattSuda

Spotify Star

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

Local files "not available"

I bought the new Black Keys album and downloaded it to my PC. I imported the album into a playlist in Spotify and made it available offline. It syncs to my Galaxy S4 just fine, it just won't play the songs. All songs say "This track is not available"...

Casual Listener

I bought the new Black Keys album and downloaded it to my PC. I imported the album into a playlist in Spotify and made it available offline. It syncs to my Galaxy S4 just fine, it just won't play the...

svdlfilm

Newbie

7673 Views

5 replies

0 likes

  • 7673 Views
  • 5 replies
  • 0 likes

Tracklength not right

Hi, I downloaded a mp3. The length is about 57 minutes, but the Spotify-Player only shows a Tracklength of 8 seconds. If I play the song it is played the full length, but I can't skip through it 'cause there are only 8 seconds displayed.Can anyone he...

Casual Listener

Hi,   I downloaded a mp3. The length is about 57 minutes, but the Spotify-Player only shows a Tracklength of 8 seconds. If I play the song it is played the full length, but I can't skip thro...

Eidechse94

Casual Listener

526 Views

2 replies

0 likes

  • 526 Views
  • 2 replies
  • 0 likes

Spotify crashes after 1-2 seconds

Hi, Description On a new tablet I can't get Spotify to run. A Spotify screen shows up for a very brief period (not much more than 1 second) and then disappears completely. I don't even get to enter my Spotify account details. What are the steps you t...

Regular

Hi, Description On a new tablet I can't get Spotify to run.  A Spotify screen shows up for a very brief period (not much more than 1 second) and then disappears completely.  I don't ...

nicoalbiazul

Casual Listener

1675 Views

7 replies

0 likes

  • 1675 Views
  • 7 replies
  • 0 likes

Unsynced and Undownloaded

I installed this app the first day I got this thing and never uninstalled it. (Christmas) I upgraded to Premium. Not just a free-trial, but actually suscribed and payed money for it. I downloaded some songs and albums on this thing, and haven't touch...

Newbie

I installed this app the first day I got this thing and never uninstalled it. (Christmas) I upgraded to Premium. Not just a free-trial, but actually suscribed and payed money for it. I...

Jordi

Community Legend

559 Views

2 replies

0 likes

  • 559 Views
  • 2 replies
  • 0 likes

Android App in Remote Control Mode

Hey guys! I have an issue with the app when it's controlling my desktop Spotify. An example: Play an album. Song name, album art and remaining time in song show properly. Now find a new song you want to insert into the queue. Press add to queue. Now ...

Casual Listener

Hey guys! I have an issue with the app when it's controlling my desktop Spotify. An example: Play an album. Song name, album art and remaining time in song show properly. Now find a new s...

hibread

Casual Listener

1183 Views

2 replies

0 likes

Android 4.4.4
queue management
remote play
  • 1183 Views
  • 2 replies
  • 0 likes

Spotify is downloading to external SD but Android thinks it's internal memory

Hi, I have a Samsung Galaxy S4 with about 5GB free on the internal memory and about 28GB left on the external SD card. I know spotify is saving to the external SD (I have checked folder sizes), Android thinks that it's on the internal memory and thus...

Newbie

Hi, I have a Samsung Galaxy S4 with about 5GB free on the internal memory and about 28GB left on the external SD card. I know spotify is saving to the external SD (I have checked folder sizes), Andro...

thai2000

Roadie

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Solved!! Search query when server connection is not established yet returns "Please try another search"

DescriptionWhen the Spotify app is issued a search query while the app is still attempting to connect to the server, the app does not wait for connection and simply returns "No Search Results: Please try another search." Sometimes this search result ...

Newbie

Description When the Spotify app is issued a search query while the app is still attempting to connect to the server, the app does not wait for connection and simply returns "No Search Results: Plea...

visockasaidas

Newbie

1640 Views

3 replies

0 likes

  • 1640 Views
  • 3 replies
  • 0 likes

Offline playlists won't download

Hey, I recently got into a lot of trouble with Spotify on my Samsung Galaxy S5. Suddenly it starts to forget all the playlists I did save for offline play. I already did google for some ideas to solve this problem, but nothing works - I did logout on...

Casual Listener

Hey,   I recently got into a lot of trouble with Spotify on my Samsung Galaxy S5. Suddenly it starts to forget all the playlists I did save for offline play. I already did google for som...

702 Views

0 replies

1 likes

  • 702 Views
  • 0 replies
  • 1 likes

Streaming cuts in and out. Downloaded music not so much

when I stream music from my tablet 90% of the time the music cuts in and out (unlistenable). but not so much to the music I downloaded to my tablet.I want to get the most out of my premium membership but it seems like I'm limited to downloading music...

Regular

when I stream music from my tablet 90% of the time the music cuts in and out (unlistenable). but not so much to the music I downloaded to my tablet.I want to get the most out of my premium membership...

adrianruss1

Regular

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

Please help!

I recently got a new phone and tried to download my play lists. It lets me download everything, and then the next time I go to open the app it says it will need to delete everything because i have reached the maximum allowed devices. I have logged in...

Visitor

I recently got a new phone and tried to download my play lists. It lets me download everything, and then the next time I go to open the app it says it will need to delete everything because i have re...

MattSuda

Spotify Star

523 Views

2 replies

0 likes

  • 523 Views
  • 2 replies
  • 0 likes

HTC Droid DNA - Stuttering (Stream or Offline)

I recently moved from an iPhone 4 to the new Verizon HTC Droid DNA. I installed Spotify almost immediately and I am having playback issues. I can start a song and at some point it will start to stutter/skip in and out. It is very hard to listen to mu...

Newbie

I recently moved from an iPhone 4 to the new Verizon HTC Droid DNA. I installed Spotify almost immediately and I am having playback issues.   I can start a song and at some point it will sta...

Klaube89

Regular

2147 Views

9 replies

1 likes

  • 2147 Views
  • 9 replies
  • 1 likes

Save songs to external SD-card not working

How do i save songs to externa SD card on an Android tablet like my Xperia Tablet Z3 Compact from Nov 2014? The instructions from Spotify Inc on this web is not correct. Pls fix. Odd, cause in the old days you could easily steer the path on most apps...

Music Fan

How do i save songs to externa SD card on an Android tablet like my Xperia Tablet Z3 Compact from Nov 2014? The instructions from Spotify Inc on this web is not correct. Pls fix. Odd, cause in the ol...

Delta777

Music Fan

660 Views

2 replies

0 likes

  • 660 Views
  • 2 replies
  • 0 likes

Spotify Connect

Hi got a problem with my spotify connect. i got a hangup when im choosing my pioneer vsx-923 in spotify connect. I can choose the pioneer but it just says that the amplifier are in the network but i cant get no sound. It has worked without problem un...

Newbie

Hi got a problem with my spotify connect. i got a hangup when im choosing my pioneer vsx-923 in spotify connect. I can choose the pioneer but it just says that the amplifier are in the network but ...

567 Views

0 replies

0 likes

  • 567 Views
  • 0 replies
  • 0 likes