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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202895 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202895 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547809 Views

78 replies

3 likes

  • 547809 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455606 Views

571 replies

38 likes

Account
Free
  • 455606 Views
  • 571 replies
  • 38 likes

Solved!! No audio working on LG G2 Mini

Good evening, today i bought the premium version of Spotify but when i try to play music on my Lg,it doesn't make any sound. It work only if i try to play a music on remote with another device. P.S. Sorry for my english Thanks

Regular

Good evening, today i bought the premium version of Spotify but when i try to play music on my Lg,it doesn't make any sound. It work only if i try to play a music on remote with another device. ...

xCaster

Regular

2747 Views

15 replies

0 likes

  • 2747 Views
  • 15 replies
  • 0 likes

permanent pause on mobile

No matter how many times I press play, it goes back to pause, for every song. However it works on mobile.

Casual Listener

No matter how many times I press play, it goes back to pause, for every song. However it works on mobile. 

Jordi

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Shuffle Play plays terrible unrelated music, far too frequently

So I recognize that my playlist is small (7 songs), and for some reason you have singled out phones as the only ones who can't listen to their actual playlists (even though tablets with the exact same OS can) and so I get suggested songs inserted int...

Newbie

So I recognize that my playlist is small (7 songs), and for some reason you have singled out phones as the only ones who can't listen to their actual playlists (even though tablets with the exact sam...

1200 Views

0 replies

0 likes

Android App
Shuffle play
  • 1200 Views
  • 0 replies
  • 0 likes

Holliday Deal

I have to do a free trial before I can pay so do I still get the deal? If so how dose the payment system work? Is it free trial pay free month pay and that's the two free months or is it free trial pay free month and free month?

Newbie

I have to do a free trial before I can pay so do I still get the deal? If so how dose the payment system work? Is it free trial pay free month pay and that's the two free months or is it free trial p...

Josh

Community Legend

575 Views

1 replies

0 likes

Holliday Deal
  • 575 Views
  • 1 replies
  • 0 likes

Playlists problem

Why is spotify allways putting new songs in the playlists but never delete the older songs. Now the playlists are growing everyday and my sd card is allmost full.

Roadie

Why is spotify allways putting new songs in the playlists but never delete the older songs. Now the playlists are growing everyday and my sd card is allmost full.

agage

Newbie

543 Views

2 replies

0 likes

  • 543 Views
  • 2 replies
  • 0 likes

song not available

Hey, I've been using Spotify for a while now on my galaxy tablet, I could play any song I wanted to but now I click on one a bunch of times and it says "song not available". Its really irritating, and eventually after a few 100 clicks the song starts...

Casual Listener

Hey, I've been using Spotify for a while now on my galaxy tablet, I could play any song I wanted to but now I click on one a bunch of times and it says "song not available". Its really irritating, an...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Just downloaded w/free 7 day trial but trial has ended in less than 24 hrs What?

I just downloaded spotify on my android yesterday morning and it said I had a 7 day free trial of premium but at 9 pm it told me the trial had ended. So it was really only a 12 hour free trial. What happened with that? It would have been nice to try ...

Newbie

I just downloaded spotify on my android yesterday morning and it said I had a 7 day free trial of premium but at 9 pm it told me the trial had ended. So it was really only a 12 hour free trial. What ...

Josh

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Custom locker apps with player controls for Spotify

Hi guys, I've been wondering — is there any other custom locker app that supports music controls on lockscreen for Spotify just like the android's default one? I tried only Go Locker - this one, doesn't do Spotify.

Roadie

Hi guys, I've been wondering — is there any other custom locker app that supports music controls on lockscreen for Spotify just like the android's default one?  I tried only Go Locker - this...

cloudsmaker

Roadie

3115 Views

2 replies

0 likes

  • 3115 Views
  • 2 replies
  • 0 likes

Solved!! Can't find new feature "top tracks in your network"

Greetings! Feel a little embarrassed asking this but I have been unable to find the top tracks in your network section. Can someone toss a hint my way? Thanks! Android Version 1.7.0.830

Visitor

Greetings! Feel a little embarrassed asking this but I have been unable to find the top tracks in your network section. Can someone toss a hint my way? Thanks!   Android Version 1.7.0.830

user-removed

Not applicable

3397 Views

9 replies

0 likes

  • 3397 Views
  • 9 replies
  • 0 likes

Bug: Tap in play queue starts playing random album

When I tap one of the upcoming songs in the play queue, the queue is replaced with a seemingly random album from my library (unrelated to the song I tapped) and that album starts playing. Steps to reproduce With a premium account and a library full o...

Newbie

When I tap one of the upcoming songs in the play queue, the queue is replaced with a seemingly random album from my library (unrelated to the song I tapped) and that album starts playing.   ...

blake

Community Legend

876 Views

1 replies

0 likes

Android
  • 876 Views
  • 1 replies
  • 0 likes

Inbox notifications

Is there no way to get notifications on Spotify Android when someone sends something to my inbox? Seems like an obvious feature. Someone will send me something and I won't find out about it for days until I open Spotify on my desktop.

Regular

Is there no way to get notifications on Spotify Android when someone sends something to my inbox?   Seems like an obvious feature.   Someone will send me something and I won't find ...

Daniel

Community Legend

1167 Views

3 replies

2 likes

  • 1167 Views
  • 3 replies
  • 2 likes

account says free service but paying premium.

since getting the new Android I have not been able to use Spotify Premium service. It says that I only have the free service. I have tried uninstalling and reinstalling. I can also no longer access my playlists and the radio option is not working ple...

Casual Listener

since getting the new Android I have not been able to use Spotify Premium service. It says that I only have the free service. I have tried uninstalling and reinstalling. I can also no longer access m...

Daniel

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Albums will no longer stay saved to "your music"

I'm using an iphone 4S, ios 6.1.3 and about a week ago albums stopped saving to "your music." I've deleted and reinstalled the app twice.The same thing is happening on my iPad Air 1, latest iOS. Haven't tried on my MacBook.What gives?Premium account,...

Visitor

I'm using an iphone 4S, ios 6.1.3 and about a week ago albums stopped saving to "your music." I've deleted and reinstalled the app twice. The same thing is happening on my iPad Air 1, latest iOS. ...

verlin_benge

Regular

1279 Views

4 replies

1 likes

  • 1279 Views
  • 4 replies
  • 1 likes

Samsung s5 and Spotify fail

HiI have a samsung s5 and spotify has stopped working on it. I have cruised the forum and tried the following with no success:Uninstall and then reinstallUninstall, remove sd card and then reinstallUninstall, browse file folders and delete and reinst...

Newbie

Hi I have a samsung s5 and spotify has stopped working on it. I have cruised the forum and tried the following with no success: Uninstall and then reinstall Uninstall, remove sd card and then rein...

Daniel

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

I can hear Ipod music but not Spotify

I play my music thru a receiver with the wires plugged into the audio in/out of the back of the receiver. I can hear my Ipod playing music. I can't hear Spotify on my Samsung SM-T110 tablet. I can hear Spotify play music when no wires are attached to...

Regular

I play my music thru a receiver with the wires plugged into the audio in/out of the back of the receiver.  I can hear my Ipod playing music.  I can't hear Spotify on my Samsung SM-T110 tabl...

Daniel

Community Legend

744 Views

3 replies

0 likes

  • 744 Views
  • 3 replies
  • 0 likes

spotify for android app says offline and is slow

when I open Spotify often times it says offline and takes a good minute or two to go back online. the app also intermittently does this while in use.seems as though online searches also take quite a bit of time overall the app has gotten very slow

Visitor

when I open Spotify often times it says offline and takes a good minute or two to go back online. the app also intermittently does this while in use.seems as though online searches also take quite a ...

Daniel

Community Legend

2603 Views

11 replies

0 likes

  • 2603 Views
  • 11 replies
  • 0 likes

won't load new artists on my android phone

I have an htc m7 running 4.4.2. Recently I have run into a problem when I go to see what new music has come out on Tuesday, and only a few of the new albums will load. Otherwise, there is just a green spinning loading symbol. It has been doing this f...

Casual Listener

I have an htc m7 running 4.4.2. Recently I have run into a problem when I go to see what new music has come out on Tuesday, and only a few of the new albums will load. Otherwise, there is just a gre...

Daniel

Community Legend

853 Views

3 replies

0 likes

  • 853 Views
  • 3 replies
  • 0 likes

Can't log in

I can't log in to spotify on my app. I have a facebook profile and when I click the log in to facebook button, the app takes me to a facebook login page. Once I'm here, I try to type in the "Email or Phone" box and I cannot click inside it. My keyboa...

Newbie

I can't log in to spotify on my app. I have a facebook profile and when I click the log in to facebook button, the app takes me to a facebook login page. Once I'm here, I try to type in the "Email or...

Daniel

Community Legend

839 Views

1 replies

0 likes

  • 839 Views
  • 1 replies
  • 0 likes

Local Files will not download to phone.

I have a few files saved on my computer that I would like to add to Spotify and listen to them elsewhere on my phone. I know I have done this in the past. For some reason, I cannot get it to work. Spotify locates and plays the files fine on my comput...

Newbie

I have a few files saved on my computer that I would like to add to Spotify and listen to them elsewhere on my phone. I know I have done this in the past.   For some reason, I cannot get it ...

Daniel

Community Legend

1066 Views

1 replies

0 likes

  • 1066 Views
  • 1 replies
  • 0 likes

Playlist on repeat

Got Spoitfy on laptop and can put a playlist of loop no problemsInstalled Spotify on mobile and I can NOT see anywhere the loop symbol so I can loop a playlist! Can anyone help/advise, the only thing going loopy is me!

Casual Listener

Got Spoitfy on laptop and can put a playlist of loop no problems Installed Spotify on mobile and I can NOT see anywhere the loop symbol so I can loop a playlist! Can anyone help/advise, the on...

Daniel

Community Legend

627 Views

3 replies

0 likes

  • 627 Views
  • 3 replies
  • 0 likes