Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
374868 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I upgraded to spotify premium the payment has been taken and it is not working.. I have logged into and out several times on the web and the app on my iPhone I have also deleted the app and reinstalled .. Still not working. Can anyone help as this is...
I upgraded to spotify premium the payment has been taken and it is not working.. I have logged into and out several times on the web and the app on my iPhone I have also deleted the app and reinstal...
Community Legend
450 Views
2 replies
0 likes
I have a Sony Walkman for only one purpose. I have basically only one app on it: Spotify (with a premium account). I am now replacing spotify with old MP3s again for one single reason: You can't depend on Spotify. And that is an impressive failure of...
I have a Sony Walkman for only one purpose. I have basically only one app on it: Spotify (with a premium account). I am now replacing spotify with old MP3s again for one single reason: Y...
Roadie
549 Views
3 replies
0 likes
I signed up for premium a couple of days and had enjoyed the Spotify app on my Sony Xperia Z with kitkat. However today the app has just stopped working. The Spotify app just brings up a blank screen (with the top left hand corner occupied with the s...
I signed up for premium a couple of days and had enjoyed the Spotify app on my Sony Xperia Z with kitkat. However today the app has just stopped working. The Spotify app just brings up a blank screen...
Community Legend
10700 Views
9 replies
0 likes
Hi All, HELP! I have lots of saved albums on my spotify desktop software, and I did have them on my Samsung Galaxy S2, but they have just vanished from phone, all my music! gone! I can still access it through my spotify desktop but I would like to li...
Hi All, HELP! I have lots of saved albums on my spotify desktop software, and I did have them on my Samsung Galaxy S2, but they have just vanished from phone, all my music...
Newbie
4776 Views
21 replies
0 likes
It happens....you work a few weeks abroad, get back ...have a walk with your walkman and in the middle of an album the music stops.... Turns out that there is a 30-day limit for off line songs. At Spotify it must be in the mission statement to annoy ...
It happens....you work a few weeks abroad, get back ...have a walk with your walkman and in the middle of an album the music stops.... Turns out that there is a 30-day ...
Community Legend
727 Views
3 replies
0 likes
Offline playlists doing the normal thing of becoming unavailble untill re synced however when I connect to my wifi spotify asks for 2/3g syncing to be turned on, I cannot find this option anywhere. My reasearch sugests it should be under settings, mu...
Offline playlists doing the normal thing of becoming unavailble untill re synced however when I connect to my wifi spotify asks for 2/3g syncing to be turned on, I cannot find this option anywhere. M...
Community Legend
670 Views
2 replies
0 likes
I have a Galaxy S5, Spotify Premium. Has always worked fine. Suddenly, song will play for only two or three seconds then stop. I have signed out and then back in. I have uninstalled and reinstalled twice. Still not working. Help.
I have a Galaxy S5, Spotify Premium. Has always worked fine. Suddenly, song will play for only two or three seconds then stop. I have signed out and then back in. I have uninstalled and reinstalled...
Community Legend
446 Views
3 replies
0 likes
Hi. I just upgrade to premium and i cant access any of my playlist. Help!
Hi. I just upgrade to premium and i cant access any of my playlist. Help!
Community Legend
346 Views
2 replies
0 likes
Can someone help confirm the version number of the latest version of Spotify for Android? I saw some posts about 1.8.0 but it seems to be rolling out to select users only at the moment, so I want to know the details of the version right before that. ...
Can someone help confirm the version number of the latest version of Spotify for Android? I saw some posts about 1.8.0 but it seems to be rolling out to select users only at the moment, so I want to ...
Community Legend
1778 Views
1 replies
0 likes
Hello. I have a quick question. I would really like to sort my music on my Samsung S4 by the time i added it, but i have found no way to do this so far. I have seen different android users and iphone users beeing able to do this on their phone, so i ...
Hello. I have a quick question. I would really like to sort my music on my Samsung S4 by the time i added it, but i have found no way to do this so far. I have seen different android users...
Casual Listener
586 Views
2 replies
0 likes
Hello, I have a Philips AS111 Bluetooth speaker, but since I use spotify I can't use the alarm function because it needs downloaded songs. Now my question is whether someone knows a good app to use or a way around this. Regards, Rick
Hello, I have a Philips AS111 Bluetooth speaker, but since I use spotify I can't use the alarm function because it needs downloaded songs. Now my question is whether someone kno...
443 Views
0 replies
0 likes
Hello, I just upgraded to Premium. Im on a Galaxy S5 running 4.4.2. If my screen goes to sleep or off spotify stops playing after the current track finishes. I can't find any setting to change this. Please help. Thanks in advance. PS I already tried ...
Hello, I just upgraded to Premium. Im on a Galaxy S5 running 4.4.2. If my screen goes to sleep or off spotify stops playing after the current track finishes. I can't find any setting to change this. ...
Casual Listener
1114 Views
7 replies
0 likes
Hi, I follow the instructions to create and sync local files. I create a playlist, add the files and select "offline". When the playlist sync to my Android (moto x) spotify messes up the song, downloading other song from the artist.
Hi, I follow the instructions to create and sync local files. I create a playlist, add the files and select "offline". When the playlist sync to my Android (moto x) spotify messes up the s...
Community Legend
493 Views
3 replies
0 likes
Hey. So, whenever I'm listening to music via my pc it also show on my phone what I'm listening to, in the notification bar at the top. This have started recently, so I guess it came in the last update on android. Anyway, is there any way to prevent i...
Hey. So, whenever I'm listening to music via my pc it also show on my phone what I'm listening to, in the notification bar at the top. This have started recently, so I guess it came ...
Community Legend
627 Views
1 replies
0 likes
Since 2011 I have been a premium subscriber and have had my Spotify working perfectly on all different devices. Recently I am not able to even open the app as it gives me default message repetedly ( see picture attached) and refuses to work. I have c...
Since 2011 I have been a premium subscriber and have had my Spotify working perfectly on all different devices. Recently I am not able to even open the app as it gives me default message repetedly ( ...
Community Legend
593 Views
3 replies
0 likes
Hi, I am considering to get some streaming device for my home entertainment system, like Apple TV or Amazon Fire TV. One of my key requirements is possibility to play Spotify. Apple's AirPlay seems to always be on standby to stream the music at any t...
Hi, I am considering to get some streaming device for my home entertainment system, like Apple TV or Amazon Fire TV. One of my key requirements is possibility to play Spotify. Apple's AirPlay seems...
Newbie
2145 Views
2 replies
0 likes
I'm trying to use Spotify connect to play music through my desktop speakers while controlling the radio through my phone. I can like the songs on the desktop, but I can't like them on the phone. The thumbs up and thumbs down buttons just disappear fr...
I'm trying to use Spotify connect to play music through my desktop speakers while controlling the radio through my phone. I can like the songs on the desktop, but I can't like them on the phone....
Community Legend
575 Views
1 replies
0 likes
I can't get this album to play on my Android although it plays just fine on my desktop client. Either the song starts and keeps going back to the beginning or it "plays" but no sound comes out. I've tried removing and reinstalling it to my playlist b...
I can't get this album to play on my Android although it plays just fine on my desktop client. Either the song starts and keeps going back to the beginning or it "plays" but no sound comes out. I've ...
Community Legend
520 Views
1 replies
0 likes
As in subject. Is such thing even possible?
As in subject. Is such thing even possible? 😉
Community Legend
676 Views
1 replies
0 likes
I have a Note 3 (SM-N900T) on T-Mobile, rooted. Yesterday, my "My Music" section was totally fine. No issues, I could see everything including songs, albums, and artists. Today, I went to go listen to music and everything is gone. I have no music in ...
I have a Note 3 (SM-N900T) on T-Mobile, rooted. Yesterday, my "My Music" section was totally fine. No issues, I could see everything including songs, albums, and artists. Today, I went to go listen t...
Community Legend
440 Views
2 replies
0 likes
