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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6946 Views

0 replies

7 likes

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Wrong song mobile vs desktop

Howdy, Not sure where to report this but on the following album: https://play.spotify.com/user/byron.smith/playlist/1CCaKdCvdX9mwhciXwrMyp The song by Ed Sheeran on my Android is definitely not Ed, it's a cover by some who sounds nothing like Ed. On ...

Newbie

Howdy,   Not sure where to report this but on the following album:   https://play.spotify.com/user/byron.smith/playlist/1CCaKdCvdX9mwhciXwrMyp   The song by Ed Sheeran on m...

Joe

Community Legend

411 Views

3 replies

0 likes

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Solved!! Spotify playing downloaded songs, but no sound. Works fine with streamed songs.

Hi there! I've been encountering this issue for the past few days ever since formatting my phone (HTC One M8), downloaded my playlists over to my phone, resynced everything and tried to play a few of my downloaded/local songs. However, no sound was h...

Casual Listener

Hi there! I've been encountering this issue for the past few days ever since formatting my phone (HTC One M8), downloaded my playlists over to my phone, resynced everything and tried to play a few ...

Daniel

Community Legend

3075 Views

7 replies

0 likes

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Solved!! Music playing from other devices / playlists disappearing

Okay so yesterday there was an update and that has messed things up, a lot!, Good job Spotify, ever heard of testing? SO yesterday at home my phone randomly started connecting to a Nexus 5 device (I don't own such a device) and it was weird. I though...

Visitor

Okay so yesterday there was an update and that has messed things up, a lot!, Good job Spotify, ever heard of testing?   SO yesterday at home my phone randomly started connecting to a Nexus 5...

Daniel

Community Legend

3273 Views

6 replies

0 likes

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Solved!! Adapt Sound

Is there any chance that I could use Samsung's adapt sound with Spotify because it really enhances the quality

Newbie

Is there any chance that I could use Samsung's adapt sound with Spotify because it really enhances the quality

khassardetempla

Newbie

11225 Views

7 replies

0 likes

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Solved!! I saved 1500 songs but I don't want them all on my smartphone!

Hi! First of all I am so happy since I have spotify premium. I've never listened to all this different music before. It's amazing!!! So many things to discover. Neverending. Having said that... I use to save a lot of artists and entire albums to list...

Visitor

Hi!   First of all I am so happy since I have spotify premium. I've never listened to all this different music before. It's amazing!!! So many things to discover. Neverending. Having said th...

dinomight

Spotify Star

3445 Views

5 replies

0 likes

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My Spotify downloads music everytime I start it

Im a premium user of Spotify for a long time. Recently I got a new android phone and started to download some playlists I Had. The problem is that every time I start the app it always downloads music that was already downloaded. It starts with some s...

Casual Listener

Im a premium user of Spotify for a long time. Recently I got a new android phone and started to download some playlists I Had. The problem is that every time I start the app it always downloads music...

kbrooksc

Community Legend

1515 Views

3 replies

0 likes

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issue with local files

hi, i just added two local files from my pc to spotify and added them to a playlist. after that i synced my phone (htc one m8). on my pc the files work perfectly fine with spotify but on my phone the app keeps crashing or sometimes even going haywire...

Newbie

hi,   i just added two local files from my pc to spotify and added them to a playlist. after that i synced my phone (htc one m8). on my pc the files work perfectly fine with spotify but on...

dinomight

Spotify Star

275 Views

1 replies

0 likes

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Solved!! Pauses in offline mode

I have a Samsung GS3 4G and Spotify keep on pausing in offline mode whenever I loose signal or get the signal back again. ie. I can start playing music again after losing signal (like going into a tunnel) but when the signal gets back again the music...

Casual Listener

I have a Samsung GS3 4G and Spotify keep on pausing in offline mode whenever I loose signal or get the signal back again. ie. I can start playing music again after losing signal (like going into a tu...

Daniel

Community Legend

5202 Views

5 replies

0 likes

loose signal
offline mode
paus
pauses
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i use to love it now i dont

y does my spotify keep siping like a cd

Newbie

y does my spotify keep siping like a cd

dinomight

Spotify Star

255 Views

1 replies

0 likes

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Sharp buzzing noise during playback

I have multiple spotfiy playlists downloaded and this happens on each of them. There is a very sharp, short buzz noise that happens frequently during playback. I tried finding a youtube video or something to show what it sounds like, but I cant come ...

Regular

I have multiple spotfiy playlists downloaded and this happens on each of them. There is a very sharp, short buzz noise that happens frequently during playback. I tried finding a youtube video or some...

lysar

Casual Listener

16791 Views

25 replies

7 likes

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premium not working android

i need help!so i got the premium, but it still says free! why?ive tried everything and its not working

Newbie

i need help! so i got the premium, but it still says free! why? ive tried everything and its not working

Peter__

Community Legend

319 Views

1 replies

0 likes

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Sonos not recognizing my Spotify Premium Acct

I recently re-up graded to premium so I can use Spotify on my Sonos system but Sonos keeps telling me I have to upgrade. Ready to delete and write off this service out of sheer frustration. And, why didn't Spotify premium allow the full Playlist acce...

Newbie

I recently re-up graded to premium so I can use Spotify on my Sonos system but Sonos keeps telling me I have to upgrade. Ready to delete and write off this service out of sheer frustration. And, wh...

Joe

Community Legend

462 Views

1 replies

0 likes

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Suggested songs completely irrelevant?

I have been suggested Lady Gaga five times today, some Chris Brown, basically every awful pop icon I can think of, in the middle of albums... albums artists such as the London Philharmonic Orchestra, Hans Zimmer and Darren Korb. This is past inconven...

Casual Listener

I have been suggested Lady Gaga five times today, some Chris Brown, basically every awful pop icon I can think of, in the middle of albums... albums artists such as the London Philharmonic Orchestra,...

dinomight

Spotify Star

920 Views

3 replies

3 likes

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Release Notes - Spotify for Android (1.0.0.70) Sony Experia / Android 4.4.4

I've just downloaded Spotify on my new phone Sony Experia / Android 4.4.4. But it won't start. I get the message ~"Spotify is unfortunately stopped" with an option to send an error report, which I have done. I'm signed up for Premium. Any clues? //Af...

Newbie

I've just downloaded Spotify on my new phone Sony Experia / Android 4.4.4.  But it won't start. I get the message ~"Spotify is unfortunately stopped" with an option to send an error report,...

user-removed

Not applicable

435 Views

1 replies

0 likes

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how to move spotify to micro sd on tablet?

I want to move the Spotify app to my micro sd card in my Samsung tablet. Special app2sd apps won't work because they can't move the app. Any solutions anyone? Thanks!

Newbie

I want to move the Spotify app to my micro sd card in my Samsung tablet. Special app2sd apps won't work because they can't move the app. Any solutions anyone? Thanks!

Peter__

Community Legend

795 Views

1 replies

0 likes

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my spotify downloads same songs on android daily

I use it every few days but for some reason my spotify downloads my songs every day!! Same ones over and over so it's using all my data and doesn't make sense I'm getting ready to cancel as saw older posts saying same thing and people were told it wa...

Regular

I use it every few days but for some reason my spotify downloads my songs every day!! Same ones over and over so it's using all my data and doesn't make sense I'm getting ready to cancel as saw older...

Peter__

Community Legend

527 Views

1 replies

0 likes

downloads same music daily at huge data cost
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Problem with android spotify and ethernet?

I have an android media player (same as this one http://www.ebay.com/itm/M8-Amlogic-S802-Quad-Core-Android-4-4-Smart-TV-Box-XBMC-Media-Player-4K-Miracast-/321394931557 ) and have noticed that whenever I select a playlist for offline it will just say ...

Casual Listener

I have an android media player (same as this one http://www.ebay.com/itm/M8-Amlogic-S802-Quad-Core-Android-4-4-Smart-TV-Box-XBMC-Media-Player-4K-Miracast-/321394931557 ) and have noticed that wh...

franz5

Casual Listener

2356 Views

8 replies

0 likes

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Another local file sync issue

Hi all, Sorry to add another thread about non-syncing local files, but all of my searches have proved inconclusive so far. I've got an Xperia Z with a 64GB SD card, which has around 38GB free (I've deleted some stuff to make space, although not reall...

Casual Listener

Hi all,   Sorry to add another thread about non-syncing local files, but all of my searches have proved inconclusive so far. 😞   I've got an Xperia Z with a 64GB SD card, which has...

TriggerFish

Casual Listener

1004 Views

4 replies

0 likes

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Suggested songs play on long playlists

Hi, I often get suggested songs playing while I listen to playlists that are long enough that they shouldn't have suggested songs (30 tracks, even 90+ tracks). Why is this? It is very irritating.

Casual Listener

Hi, I often get suggested songs playing while I listen to playlists that are long enough that they shouldn't have suggested songs (30 tracks, even 90+ tracks).  Why is this?  It is very irr...

Joe

Community Legend

689 Views

3 replies

0 likes

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Superuser Contribution Requesting and looking for older version APK for older Androids:

Hello all! I have a portable music player running Android 2.3. Certain circumstances have made it so that I can not use Google Play so I have to rely on APK files to intall Spotify onto my player. I was able to find an older post from several years a...

Casual Listener

Hello all! I have a portable music player running Android 2.3. Certain circumstances have made it so that I can not use Google Play so I have to rely on APK files to intall Spotify onto my player. I ...

Soundsgoodtome

Casual Listener

1721 Views

2 replies

0 likes

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