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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210961 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210961 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561477 Views

78 replies

3 likes

  • 561477 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463256 Views

575 replies

39 likes

Account
Free
  • 463256 Views
  • 575 replies
  • 39 likes

Solved!! Premium Subscription advertisement

Good evening, I would like to ask is there any menu/account setting option to turn off that 30 sec video that is playing often during any playlist and is encouraging/informing about possibility of buing premium account? I just don't want to buy Premi...

Regular

Good evening,   I would like to ask is there any menu/account setting option to turn off that 30 sec video that is playing often during any playlist and is encouraging/informing about possib...

TomoLV

Regular

893 Views

3 replies

0 likes

  • 893 Views
  • 3 replies
  • 0 likes

Bluetooth stutter- only sound equaliser

Hi, I get several bluetooth stutters a minute but only when the spotify app sound equaliser is switched on. Once its off all of my downloaded playlists play fine in the car (alpine headunit). The annoying thing that the equaliser makes the sound and ...

Regular

Hi, I get several bluetooth stutters a minute but only when the spotify app sound equaliser is switched on. Once its off all of my downloaded playlists play fine in the car (alpine headunit). &nb...

alkards

Casual Listener

1758 Views

4 replies

0 likes

  • 1758 Views
  • 4 replies
  • 0 likes

Please help!

Hi all, I need your help! I have an Motorola Razr M running 4.4.2...My premium Spotify app is running version 1.5.0.739. I am having significant difficulty with this app. When I use it I am connected to one of two bluetooth speakers. When it plays th...

Newbie

Hi all, I need your help!  I have an Motorola Razr M running 4.4.2...My premium Spotify app is running version 1.5.0.739.  I am having significant difficulty with this app. When I use it I ...

alkards

Casual Listener

979 Views

2 replies

0 likes

Android
factory data reset
Help
reinstall
stuttering
Uninstall
  • 979 Views
  • 2 replies
  • 0 likes

Release Notes - Spotify for Android (1.7.0)

What's new in this version (1.7.0) New: What are the people you follow listening to right now? Check out Top Tracks In Your Network. You'll find the playlist in Browse. New: Artist pages will now feature any playlists created by the artist. Fictitiou...

Community Legend

  What's new in this version (1.7.0)   New: What are the people you follow listening to right now? Check out Top Tracks In Your Network. You'll find the playlist in Browse. Ne...

user-removed

Not applicable

2177 Views

5 replies

0 likes

Android
Release Notes
  • 2177 Views
  • 5 replies
  • 0 likes

having issues reedeming 3 month premium subscription

Unable to connect to premium I have a username that was emailed and it says to use it to login but I'm not able to do soPlz help

Newbie

Unable to connect to premium I have a username that was emailed and it says to use it to login but I'm not able to do so Plz help

Daniel

Community Legend

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Offline Mode

My laptop is saying I'm in offline mode I was wondering if you could tell me how to switch on online mode on my laptop.(Sony VAIO)

Casual Listener

My laptop is saying I'm in offline mode I was wondering if you could tell me how to switch on online mode on my laptop.(Sony VAIO)

Daniel

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Songs stuttering

The songs starts to play then begins to stutter within a few seconds.

Casual Listener

The songs starts to play then begins to stutter within a few seconds.

Daniel

Community Legend

625 Views

2 replies

0 likes

  • 625 Views
  • 2 replies
  • 0 likes

3 maand spotify niet gekregen ?

Ik heb betaalt voor een Spotify premium voor 1 maand. Dus krijg ik nu door de actie 3 maanden premium. Toch staat er dat mijn premium verloopt volgende maand ?Mvg

Newbie

Ik heb betaalt voor een Spotify premium voor 1 maand. Dus krijg ik nu door de actie 3 maanden premium. Toch staat er dat mijn premium verloopt volgende maand ? Mvg

Daniel

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

öffnet nicht

Ich kann spotify nicht mehr öffnen und bin aber premium Mitglied

Newbie

Ich kann spotify nicht mehr öffnen und bin aber premium Mitglied

nurax78

Casual Listener

1402 Views

3 replies

0 likes

  • 1402 Views
  • 3 replies
  • 0 likes

Solved!! Login on mobile without Facebook app installed

Hi, Since there has been a lot of troubling messages with the renewed Facebook privacy settings (FB taking over the copyright of EVERYTHING you post on it, starting Januari 1st) I decided to cancel my account and remove the Facebook-app from my phone...

Visitor

Hi,    Since there has been a lot of troubling messages with the renewed Facebook privacy settings (FB taking over the copyright of EVERYTHING you post on it, starting Januari 1st) I de...

MichaelW

Community Legend

2579 Views

1 replies

0 likes

  • 2579 Views
  • 1 replies
  • 0 likes

Solved!! Online Mode

On my laptop it says I'm in offline mode and I can't figure out how to turn on online mode. My laptop is a song VAIO

Casual Listener

On my laptop it says I'm in offline mode and I can't figure out how to turn on online mode. My laptop is a song VAIO

mcr_frnk

Casual Listener

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

Downloading bug ! **bleep** ME UP

Nach dem neusten Update habe ich 2 lieder zu spotify hinzugefügt nachdem ich sie runtergeladen habe wurde nalle lieder gelöscht bzw deinstaliert so das ich sie nicht offline hören kann . Das nervt gerade richtig vor allem weil ich weit unterwegs bin ...

Casual Listener

Nach dem neusten Update habe ich 2 lieder zu spotify hinzugefügt nachdem ich sie runtergeladen habe  wurde nalle lieder gelöscht bzw  deinstaliert so das ich sie nicht offline hören kann &n...

Marco

Community Legend

738 Views

4 replies

0 likes

  • 738 Views
  • 4 replies
  • 0 likes

Mobile App keeps stopping computer list

Title is not that clear. Sorry for that What is happening though is since the last update the mobile app tries to play at the same time. This is a neat feature, but as I'm listening to my locally installed app on the computer the mobile then just sta...

Newbie

Title is not that clear.  Sorry for that   What is happening though is since the last update the mobile app tries to play at the same time.  This is a neat feature, but as I'm list...

Joacim

Newbie

749 Views

2 replies

0 likes

  • 749 Views
  • 2 replies
  • 0 likes

Spotify doesn't sync my MP3

Hey guys, I'd like to sync my local mp3 from my pc to an android phone using spotify. I followed the steps in the FAQ, Spotify is running on both devices, within the same wifi network and I checked offline usage. But only songs from the Database are ...

Visitor

Hey guys,   I'd like to sync my local mp3 from my pc to an android phone using spotify.   I followed the steps in the FAQ, Spotify is running on both devices, within the same wifi n...

511 Views

0 replies

0 likes

  • 511 Views
  • 0 replies
  • 0 likes

Offline content disappears after reboot of device - SD card is not recognised from Spotify at boot

Hello @ all (but mainly all app developer for Android ), since the last client update of the Android Spotify Client I have a really severe issue on my Galaxy S4: Every time I reboot the device, all my downloaded playlists are "gone" (Playlists stay b...

Regular

Hello @ all (but mainly all app developer for Android 😉 ),   since the last client update of the Android Spotify Client I have a really severe issue on my Galaxy S4: Every time I reb...

madmaxlax

Regular

2474 Views

14 replies

0 likes

  • 2474 Views
  • 14 replies
  • 0 likes

you appear to be logging in to spotify from a different country++

After moving to Brazil I get an error message stating "you appear to be logging in to spotify from a different country". I found a solution thread for this problem that said I should change my country at https://www.spotify.com/account/profile/, Whic...

Newbie

After moving to Brazil I get an error message stating "you appear to be logging in to spotify from a different country". I found a solution thread for this problem that said I should change my countr...

essyaussy

Newbie

2240 Views

2 replies

0 likes

  • 2240 Views
  • 2 replies
  • 0 likes

Too easy to accidentally close Android 5 lock screen controls

I think there is a slight problem with the new lock screen controls on Android 5. The close/X button is too close to the skip button, meaning it is easy to accidentally press it. The only way to get Spotify back, of course, is then to unlock the phon...

Casual Listener

I think there is a slight problem with the new lock screen controls on Android 5. The close/X button is too close to the skip button, meaning it is easy to accidentally press it. The only way to get ...

anticyclone

Casual Listener

752 Views

2 replies

0 likes

  • 752 Views
  • 2 replies
  • 0 likes

Spotify app crashes under secondary and restricted profiles (Note 10.1 2014, Kitkat)

I have problem running Spotify app on my Note now that I updated it to Android 4.4.2. Basically it runs fine under my main profile on the tablet but both a secondary profile and a restricted profile I created have issues with it. When I start the app...

Gig Goer

I have problem running Spotify app on my Note now that I updated it to Android 4.4.2.   Basically it runs fine under my main profile on the tablet but both a secondary profile and a restrict...

IrmaIsfot

Casual Listener

2083 Views

6 replies

0 likes

  • 2083 Views
  • 6 replies
  • 0 likes

Solved!! cant pay with american express card

Im entering my card in and it keeps saying that something went wrong. Im entering everything in the right way. Please help

Visitor

Im entering my card in and it keeps saying that something went wrong. Im entering everything in the right way. Please help

MichaelW

Community Legend

12075 Views

4 replies

0 likes

  • 12075 Views
  • 4 replies
  • 0 likes

Solved!! Browse New Releases stops after 10 in list

I am having problems with getting to New Releases via browse I get the first 10 in the list and then I get the searching symbol a rotating arrow Everthing else is working correctly 1 I have tried uninstalling Spotify shutdown, restart and reinstallin...

Gig Goer

I am having problems with getting to New Releases via browse I get the first 10 in the list and then I get the searching symbol a rotating arrow Everthing else is working correctly   1 I...

Ianjm

Gig Goer

965 Views

5 replies

1 likes

  • 965 Views
  • 5 replies
  • 1 likes