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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195357 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195357 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536855 Views

78 replies

3 likes

  • 536855 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441305 Views

565 replies

37 likes

Account
Free
  • 441305 Views
  • 565 replies
  • 37 likes

Spotify app crashes under secondary and restricted profiles (Note 10.1 2014, Kitkat)

I have problem running Spotify app on my Note now that I updated it to Android 4.4.2. Basically it runs fine under my main profile on the tablet but both a secondary profile and a restricted profile I created have issues with it. When I start the app...

Gig Goer

I have problem running Spotify app on my Note now that I updated it to Android 4.4.2.   Basically it runs fine under my main profile on the tablet but both a secondary profile and a restrict...

IrmaIsfot

Casual Listener

2002 Views

6 replies

0 likes

  • 2002 Views
  • 6 replies
  • 0 likes

Solved!! cant pay with american express card

Im entering my card in and it keeps saying that something went wrong. Im entering everything in the right way. Please help

Visitor

Im entering my card in and it keeps saying that something went wrong. Im entering everything in the right way. Please help

MichaelW

Community Legend

12041 Views

4 replies

0 likes

  • 12041 Views
  • 4 replies
  • 0 likes

Solved!! Browse New Releases stops after 10 in list

I am having problems with getting to New Releases via browse I get the first 10 in the list and then I get the searching symbol a rotating arrow Everthing else is working correctly 1 I have tried uninstalling Spotify shutdown, restart and reinstallin...

Gig Goer

I am having problems with getting to New Releases via browse I get the first 10 in the list and then I get the searching symbol a rotating arrow Everthing else is working correctly   1 I...

Ianjm

Gig Goer

876 Views

5 replies

1 likes

  • 876 Views
  • 5 replies
  • 1 likes

Solved!! Spotify abroad

Hello, I not to long ago moved to Japan to study. And now i decided to restart my premium to get some change in the music i had on my phone that i have. But i noticed that i can not download the spotify app from the google play store as it is not pub...

Casual Listener

Hello,   I not to long ago moved to Japan to study. And now i decided to restart my premium to get some change in the music i had on my phone that i have. But i noticed that i can not down...

cevak

Casual Listener

1148 Views

4 replies

0 likes

  • 1148 Views
  • 4 replies
  • 0 likes

spotify doesnt load correctly

Hello my friends. I got a problem.So basically my mobile app doesn't work properly. Everytime i open the application it just says spotify in the right corner. Nothing else. It just won't load anything. I reinstalled the app several times and it alway...

Newbie

Hello my friends. I got a problem. So basically my mobile app doesn't work properly. Everytime i open the application it just says spotify in the right corner. Nothing else. It just won't load a...

Daniel

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Will not show all the latest released new releases!!

Has anyone had any issues with not getting all of the newest released albums?? I get a green spinning cursor at the bottom of 4 or 5 albums and that's it. It's a joke. I've tried emailing Spotify but that is a nightmare in itself. Please help#!

Casual Listener

Has anyone had any issues with not getting all of the newest released albums?? I get a green spinning cursor at the bottom of 4 or 5 albums and that's it. It's a joke. I've tried emailing Spotify but...

undeaddeadman

Newbie

1716 Views

6 replies

0 likes

  • 1716 Views
  • 6 replies
  • 0 likes

Can't create "tips for 2015" playlist from my year in music

Hi! I can view my year in music just fine, but when I want to create the "tips for 2015" playlist it won't work, nothing happens (I've tried both on my computer with the web player and on my Android phone). I could however make the "Top 100 songs" pl...

Casual Listener

Hi! I can view my year in music just fine, but when I want to create the "tips for 2015" playlist it won't work, nothing happens (I've tried both on my computer with the web player and on my Androi...

dfnzl

Music Fan

853 Views

1 replies

2 likes

  • 853 Views
  • 1 replies
  • 2 likes

Re: Offline Playlists - Android

My spotify app crashes almostr every week

Roadie

My spotify app crashes almostr every week

dfnzl

Music Fan

1023 Views

9 replies

0 likes

  • 1023 Views
  • 9 replies
  • 0 likes

buy 1 month and get 2 for free

there is a offer from spotify saying buy 1 month and get 2 month for free. i just bought 1 month but i bought it with a code and i checked my spotify only lasts 1 month instead of 3.

Newbie

there is a offer from spotify saying buy 1 month and get 2 month for free. i just bought 1 month but i bought it with a code and i checked my spotify only lasts 1 month instead of 3. 

dfnzl

Music Fan

583 Views

2 replies

0 likes

  • 583 Views
  • 2 replies
  • 0 likes

Spotify app on Android hijacks Spotify on desktop computer

Sometimes I like to listen to Spotify on my phone, but when I'm home I use my computer to play music. On my phone I usually listen to some saved offline playlist, but on the computer I prefer to use the radio in Spotify. Suddenly the music will stop ...

Newbie

Sometimes I like to listen to Spotify on my phone, but when I'm home I use my computer to play music. On my phone I usually listen to some saved offline playlist, but on the computer I prefer to...

Daniel

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Confusion between added song and added albums

Hi, Now I find in "my albums" every album containing a song that I have saved., when I save just one specific song, I find the corresponding album in "my albums" (containing only the saved song). The result is that I have much more albums saved than ...

Music Fan

Hi, Now I find in "my albums" every album containing a song that I have saved., when I save just one specific song, I find the corresponding album in "my albums" (containing only the saved song)...

Touelmeris

Music Fan

495 Views

3 replies

0 likes

  • 495 Views
  • 3 replies
  • 0 likes

Solved!! spotify not opening on thl 5000 smartphone

I can't get spotify to open on my the 5000 smartphone can anybody help me

Casual Listener

I can't get spotify to open on my the 5000 smartphone can anybody help me

bjbirch

Casual Listener

491 Views

2 replies

0 likes

  • 491 Views
  • 2 replies
  • 0 likes

unlimited

Why when im paying you for the unlimited service at £4.99 per month and have been for over two years do i now find that my new android devices force me to accept your free service. please supply the service I am in contract with you to supply. Thank ...

Newbie

Why when im paying you for the unlimited service at £4.99 per month and have been for over two years  do i now find that my new android devices force me to accept your free service. please suppl...

Daniel

Community Legend

418 Views

2 replies

0 likes

  • 418 Views
  • 2 replies
  • 0 likes

2 mobiles

Hi, I have spotify on my main pc and have downloaded the app onto both mine and my wifes samsung s4 mobiles. I was hoping that we could both play different playlists simultaneously but when I am using mine I cannot get my wifes to work on a different...

Newbie

Hi, I have spotify on my main pc and have downloaded the app onto both mine and my wifes samsung s4 mobiles. I was hoping that we could both play different playlists simultaneously but when I am usin...

Daniel

Community Legend

496 Views

2 replies

0 likes

  • 496 Views
  • 2 replies
  • 0 likes

Android App Skips Songs

Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below mentioned: 1) It skipps songs continuously, until reaches end of pl...

Newbie

Hi,   I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below menti...

Loyd

Newbie

1131 Views

5 replies

1 likes

  • 1131 Views
  • 5 replies
  • 1 likes

Samsung galaxy tab spotify music control widget

I recently purchased a samsung galaxy tab 4 and found out that the music control widget was not showing up on my lock screen I tried re-installing spotify and reset my tablet to default settings to make sure nothing was interfering. How do I make thi...

Regular

I recently purchased a samsung galaxy tab 4 and found out that the music control widget was not showing up on my lock screen I tried re-installing spotify and reset my tablet to default settings to m...

danlezark123

Regular

5701 Views

9 replies

0 likes

  • 5701 Views
  • 9 replies
  • 0 likes

Solved!! Latest Spotify Refuses to Sync, says out of space but phone has 11GB+ free space

Latest Spotify app Refuses to Sync, says out of space but phone has 11GB+ free space. Synced everything fine yesterday, newly added songs display out of space message with clearly plenty of space available This is my second random issue in two days. ...

Regular

Latest Spotify app Refuses to Sync, says out of space but phone has 11GB+ free space. Synced everything fine yesterday, newly added songs display out of space message with clearly plenty of space ava...

PsychoKilla666

Regular

817 Views

2 replies

0 likes

  • 817 Views
  • 2 replies
  • 0 likes

Solved!! app crashes on tablet

installed spotify on tablet, but crashes very often. It crashes when app go background (when open another app, or inactive screen, or when the screen is blocked). I noticed that when the screen is blocked, the widget go crazy and start to sparkle, as...

Regular

installed spotify on tablet, but crashes very often. It crashes when app go background (when open another app, or inactive screen, or when the screen is blocked). I noticed that when the screen is bl...

jozelochajtur

Regular

4965 Views

9 replies

0 likes

  • 4965 Views
  • 9 replies
  • 0 likes

Solved!! 99. cent holiday subscription issues

I had spotify premium awhile ago then could not afford it so I cancelled it and I saw I can get 3mos for 99. Cents and when I true to get it it says im not allowed to that I half to pay $9.99 still and im confused because I dont have a premium subscr...

Newbie

I had spotify premium awhile ago then could not afford it so I cancelled it and I saw I can get 3mos for 99. Cents and when I true to get it it says im not allowed to that I half to pay $9.99 still a...

OviiiOne

Community Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes