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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118815 Views

27 replies

4 likes

  • 118815 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239712 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239712 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600572 Views

79 replies

3 likes

  • 600572 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493016 Views

581 replies

42 likes

Account
Free
  • 493016 Views
  • 581 replies
  • 42 likes

Solved!! Local files playlist icon gone!

I have a Samsung S5 and want to get local files form my pc to play on my regular playlists. I get the "this file is unavailable" message and can't play from my phone! The course of action that I've read that I need to take involves using the local fi...

Casual Listener

I have a Samsung S5 and want to get local files form my pc to play on my regular playlists. I get the "this file is unavailable" message and can't play from my phone! The course of action that I've r...

mickmack2009

Casual Listener

1166 Views

2 replies

0 likes

  • 1166 Views
  • 2 replies
  • 0 likes

premium

I'm Paying for spotify premium why am i getting the adds

Newbie

I'm Paying for spotify premium why am i getting the adds

MattSuda

Spotify Star

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes

Offline is a fluke ???

Hello . I checked a few days in a row the data usage off spotify . When i use OFFLINE or WIFI my data usage is allmost the same? How is this possible ?? Is offline not working. I have thsi on Both Desktop and android app.. please help

Roadie

Hello . I checked a few days in a row the data usage off spotify . When i use OFFLINE or WIFI my data usage is allmost the same? How is this possible ?? Is offline not working. I have thsi on Both...

thai2000

Roadie

870 Views

4 replies

0 likes

  • 870 Views
  • 4 replies
  • 0 likes

Saved to collection

I can no longer save songs to my collection I can only follow an artist. Why??

Visitor

I can no longer save songs to my collection I can only follow an artist.  Why??

Daniel

Community Legend

744 Views

3 replies

0 likes

  • 744 Views
  • 3 replies
  • 0 likes

[Feature Request] Implement the song rating API that Google made in Lollipop.

Implementing this API would allow 3rd party apps and widgets to rate the songs at the request of the user. One use case that comes to mind, is when I'm listening to Spotify radio on the go and controlling playback with my Pebble smartwatch. I would l...

Visitor

Implementing this API would allow 3rd party apps and widgets to rate the songs at the request of the user. One use case that comes to mind, is when I'm listening to Spotify radio on the go and co...

715 Views

0 replies

3 likes

  • 715 Views
  • 0 replies
  • 3 likes

keeps stopiping

Spotify keeps stopping when I go to another site to play games

Newbie

Spotify keeps stopping when I go to another site to play games

Daniel

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Changing songs in my pocket

I just recently got spotify premium and have been using it daily on my phone. However, I quickly noticed that my phone was skipping tracks while I was walking. Sat down it's fine and plays smoothly, it's just when I'm walking (which is a huge problem...

Newbie

I just recently got spotify premium and have been using it daily on my phone. However, I quickly noticed that my phone was skipping tracks while I was walking. Sat down it's fine and plays smoothly, ...

Daniel

Community Legend

2440 Views

1 replies

0 likes

  • 2440 Views
  • 1 replies
  • 0 likes

Android playlist, art, playback issues

Hi, I love Spotify; I really do. However, I've been trying to cope with an endless stream of problems from the Android app. I've been suffering from the disappearing download problem for weeks now. I've tried all that I can. I spent hours putting tog...

Newbie

Hi,   I love Spotify; I really do.  However, I've been trying to cope with an endless stream of problems from the Android app.  I've been suffering from the disappearing download p...

Daniel

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Song no avaible in regon but it was earlier...

Hello, I have been about 3 weeks spotify premium ... I live in Austria and have all problehmlos favorite albums offline heard and speckled eichert ... I can ○ to once every title no longer dan play these are no longer available in my region ? ! ........

Newbie

Hello, I have been about 3 weeks spotify premium ... I live in Austria and have all problehmlos favorite albums offline heard and speckled eichert ... I can ○ to once every title no longer dan play t...

MattSuda

Spotify Star

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

When I go on spotify it doesn't load featured playlists.

Even toplists, new releases and genres and moods doesn't seem to be working either. To be clear i am connected to the internet when I try and am a premium member;)

Casual Listener

Even toplists, new releases and genres and moods doesn't seem to be working either. To be clear i am connected to the internet when I try and am a premium member;)

MattSuda

Spotify Star

985 Views

5 replies

0 likes

  • 985 Views
  • 5 replies
  • 0 likes

Download not working - "turn on 2g/3g" message

Hey guys, My Spotify app tells me to "turn on 2G/3G to download" music from my playlist even though I have the "Sync over cellular" option switched on. I guess the issue is that my HTC phone is connected to the Internet via USB and the Laptop's Inter...

Newbie

Hey guys,   My Spotify app tells me to "turn on 2G/3G to download" music from my playlist even though I have the "Sync over cellular" option switched on. I guess the issue is that my HTC pho...

Daniel

Community Legend

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

App Spotify não carrega se não tiver sinal de internet.

Estou tendo grandes problemas com o meu app Spotify no Motog. Ele abre porém não carrega as playlists, fica com a tela toda preta com apenas os tracinhos no canto superior esquerdo, mais nada. Notei que quando eu tenho conectividade com a internet el...

Regular

Estou tendo grandes problemas com o meu app Spotify no Motog. Ele abre porém não carrega as playlists, fica com a tela toda preta com apenas os tracinhos no canto superior esquerdo, mais nada. Notei ...

Daniel

Community Legend

1494 Views

6 replies

0 likes

  • 1494 Views
  • 6 replies
  • 0 likes

Anroid App Closed (Minimized) But Still Plays Music

Hi! I am having a strange issue with my Spotify app in an Android device. When I click on 'your music' section the application minimized itself but the music continues playing. I can also manage what it's being played with another device using the 'c...

Casual Listener

Hi! I am having a strange issue with my Spotify app in an Android device. When I click on 'your music' section the application minimized itself but the music continues playing. I can also m...

mtsaraniti

Casual Listener

2804 Views

4 replies

0 likes

  • 2804 Views
  • 4 replies
  • 0 likes

Solved!! [1.9.0.1273] Three problems with followed artists

Hi, with the Android app (1.9.0.1273), there are three major problems with followed artists: 1) When I go to My Music \ Artists, I only see artists with saved songs/abums, but according to me and to the Windows app, I should see there the followed ar...

Regular

Hi, with the Android app (1.9.0.1273), there are three major problems with followed artists:   1) When I go to My Music \ Artists, I only see artists with saved songs/abums, but ac...

Ev3ts

Regular

901 Views

2 replies

0 likes

  • 901 Views
  • 2 replies
  • 0 likes

Solved!! why does playlist need downloading after album?

hi all. after downloading an album so it is available offline, then creating a playlist from it. i then have to download the playlist also to have that offline too would have thought this should happen automatically. I'm using the app on a htc m8 run...

Visitor

hi all. after downloading an album so it is available offline, then creating a playlist from it. i then have to download the playlist also to have that offline too 😕 would have thought this shoul...

user-removed

Not applicable

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
  • 0 likes

Android Offline playlists- Three or More Device error, despite removing them all

My app is displaying the following error when trying to download a playlist for offline: "SYNCING ERROR You have synced your playlists to more than three devices. You can only have three devices synced at any one time. This device will therefore be d...

Newbie

My app is displaying the following error when trying to download a playlist for offline: "SYNCING ERROR You have synced your playlists to more than three devices. You can only have three devices ...

Daniel

Community Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Notification on notification bar disappears

Hi I have a Samsung Galaxy Note 3 with Android 4.4.2 and I am playing with Spotify connect on a Denon avr. When I start playing, I have page Spotify notification of current song playing. After some time the notification disappears. Do not know why, i...

Community Legend

Hi I have a Samsung Galaxy Note 3 with Android 4.4.2 and I am playing with Spotify connect on a Denon avr.  When I start playing,  I have page Spotify notification of current song playi...

camillo75

Community Legend

3101 Views

2 replies

1 likes

  • 3101 Views
  • 2 replies
  • 1 likes

downloaded music

If I have premium and have downloaded all my music on my phone does that mean I will also be able to play my downloaded playlists while offline on my laptopor will I have to re download them on my laptop aswell.

Visitor

If I have premium and have downloaded all my music on my phone does that mean I will also be able to play my downloaded playlists while offline on my laptopor will I have to re download them on my la...

Daniel

Community Legend

611 Views

3 replies

0 likes

  • 611 Views
  • 3 replies
  • 0 likes

offline mode problems

Hi! I have a samsing s5, with Spotify premium. When i play songs in online mode everything works perfect. I have created a list with my songs and enabled them for offline mode (they even have a green arrow next to them). But when Im not connected to ...

Newbie

Hi! I have a samsing s5, with Spotify premium. When i play songs in online mode everything works perfect. I have created a list with my songs and enabled them for offline mode (they even have a g...

Daniel

Community Legend

838 Views

1 replies

0 likes

  • 838 Views
  • 1 replies
  • 0 likes

Does the app need to be active in order to sync?

Whenever I open Spotify on my Android phone, the notification bar at the top of the screen says "Downloading". If I keep the app open in the background and then go back to it later, the same message appears again. I would expect Spotify to sync if it...

Casual Listener

Whenever I open Spotify on my Android phone, the notification bar at the top of the screen says "Downloading". If I keep the app open in the background and then go back to it later, the same message ...

Daniel

Community Legend

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes