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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7278 Views

0 replies

7 likes

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Gives me premium, starts downloading then puts me back on free then repeats?

I would love to know why I pay for a premium membership and I get that premium membership for about an hour when it decides that I dont have a premium anymore, I have a free membership and quits downloading my music. Then it decides that I actually d...

Newbie

I would love to know why I pay for a premium membership and I get that premium membership for about an hour when it decides that I dont have a premium anymore, I have a free membership and quits down...

Daniel

Community Legend

287 Views

1 replies

0 likes

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  • 1 replies
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Solved!! LG G2 w/ KitKat - No playlists appear or load...

Good evening all, I just did a factory reset to my LG G2 (AT&T) and did the OTA updates all the way until KitKat. Now when I log-in to Spotify Premium, none of my playlists appear in the mobile app. Even having the link shared to me doesn't load anyt...

Visitor

Good evening all,   I just did a factory reset to my LG G2 (AT&T) and did the OTA updates all the way until KitKat. Now when I log-in to Spotify Premium, none of my playlists appear in t...

user-removed

Not applicable

870 Views

4 replies

0 likes

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Playlists deleted randomly

I have used Spoifty for over a year now with many different phones (all Androids). It was working fine today until I made a new playlist on my computer and it didn't show up on my phone. I tried making it available in offline mode, tried force stoppi...

Newbie

I have used Spoifty for over a year now with many different phones (all Androids). It was working fine today until I made a new playlist on my computer and it didn't show up on my phone. I tried maki...

Daniel

Community Legend

1394 Views

2 replies

1 likes

  • 1394 Views
  • 2 replies
  • 1 likes

Unable to browse playlists

So everything was working just fine ever since I became a premium user (a few months now). Well I was trying to download 3 playlists so I could listen offline. Got the error that said not enough space, came on here, and figured it was trying to insta...

Casual Listener

So everything was working just fine ever since I became a premium user (a few months now).  Well I was trying to download 3 playlists so I could listen offline.  Got the error that said not...

Daniel

Community Legend

392 Views

1 replies

1 likes

  • 392 Views
  • 1 replies
  • 1 likes

More than 5 'Popular' songs from an Artist?

Is there any way to expand on the popular list in Android? Possibly even view a list of all songs by an artist? Having to go into albums, or re-search by song name (especially if you aren't sure of it) is quite annoying.

Newbie

Is there any way to expand on the popular list in Android? Possibly even view a list of all songs by an artist? Having to go into albums, or re-search by song name (especially if you aren't sure of i...

user-removed

Not applicable

3794 Views

4 replies

6 likes

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Own music not able to play with Spotify Connect

Hi, Today (as any regular day) i was using spotify with the connect feature to stream music to my Gramofon. I have several albums on my computer which i couldn't find on Spotify so i created a playlist and synced the music to my HTC One. After the sy...

Newbie

Hi, Today (as any regular day) i was using spotify with the connect feature to stream music to my Gramofon. I have several albums on my computer which i couldn't find on Spotify so i created a...

Peter__

Community Legend

558 Views

1 replies

0 likes

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Local files and the 3,333 offline sync limit

Could someone please clarify for me the handling of local files towards the limit of 3,333 offline tracks. It looks as if a local track is available in the Spotify catalog, it will be counted in the quota. See attachment - the first entry links to a ...

Casual Listener

Could someone please clarify for me the handling of local files towards the limit of 3,333 offline tracks.   It looks as if a local track is available in the Spotify catalog, it will be coun...

Peter__

Community Legend

379 Views

1 replies

0 likes

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audio problems with the spotify kindle version

when I stream spotify from my kindle fire hdx to the bluetooth speaker it fades or yiu miss part of the sound thlryed it on a ipad 1 and it works why not on the Kindle?

Regular

when I stream spotify from my kindle fire hdx to the bluetooth speaker it fades or yiu miss part of the sound thlryed it on a ipad 1 and it works why not on the Kindle?

Peter__

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
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Solved!! Chromecast

I dont see were to enable chromecast.  Could someone help?

Regular

I dont see were to enable chromecast.  Could someone help?

nicholelynne

Newbie

1874 Views

10 replies

1 likes

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  • 10 replies
  • 1 likes

How can I disable autostart at jack connection?

Hello! Does anybody know how can I block Spotify's autostart at jack connection? I am using a different music app for music listening and don't want to use Spotify all the time, but I still wanna use it often. I already blocked every permissions with...

Newbie

Hello! Does anybody know how can I block Spotify's autostart at jack connection? I am using a different music app for music listening and don't want to use Spotify all the time, but I still wanna use...

Daniel

Community Legend

748 Views

1 replies

1 likes

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  • 1 replies
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It just keeps shuffling!

Can anyone explain to me why Spotify seems to continue operating in the background after I "exit" out of the app? If i pause a song and leave the app, and then come back later to resume listening to that song, a new song is playing and is already in ...

Newbie

Can anyone explain to me why Spotify seems to continue operating in the background after I "exit" out of the app?   If i pause a song and leave the app, and then come back later to resume li...

Peter__

Community Legend

510 Views

1 replies

0 likes

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  • 1 replies
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Release Notes - Spotify for Android (0.7.3)

Hi! I'm trying to install Spotify on my old HTC Desire that is running Android 2.2.2 but having troubble finding a working version. What version works with 2.2.2 or earlier and where can I find it'? Thanks Hej! Jag försöker installera Spotify på min ...

Newbie

Hi! I'm trying to install Spotify on my old HTC Desire that is running Android 2.2.2 but having troubble finding a working version. What version works with 2.2.2 or earlier and where can I find it'...

Daniel

Community Legend

2052 Views

1 replies

0 likes

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How can I get expicit versions of albums?

I can't seem to find a lot of explicit albums, can anybody help me with this? Thank you.

Newbie

I can't seem to find a lot of explicit albums, can anybody help me with this? Thank you.

Daniel

Community Legend

361 Views

1 replies

0 likes

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  • 1 replies
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My saved "Your Music" tracks have disappeared on my Android phone

So I started using the save feature to add songs to your music, but a few days ago it just started coming up empty. I checked my spotify app on my computer and they're all still there, and songs that I've added from my phone since I lost the tracks a...

Newbie

So I started using the save feature to add songs to your music, but a few days ago it just started coming up empty. I checked my spotify app on my computer and they're all still there, and songs that...

heltrskeltr

Newbie

7332 Views

11 replies

9 likes

Android
disappearing tracks
Mobile
Music
phone
saved songs
your
Your Music
  • 7332 Views
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  • 9 likes

Solved!! Spotify freeze when Advertisment is playing

My Problem is that everytime when the Ad for "Die Sterne" is playing my Spotify stops and freeze. I net to restart Spotify then. I have Androit 4.2.1 on an Wiko Stairway. I think it is an Problem from Spotify. Because I use Spotify for about 5 months...

Casual Listener

My Problem is that everytime when the Ad for "Die Sterne" is playing my Spotify stops and freeze. I net to restart Spotify then.   I have Androit  4.2.1 on an Wiko Stairway.&nbsp...

kbrooksc

Community Legend

951 Views

4 replies

1 likes

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  • 1 likes

Playlist won't update to cell

So, I just deleted every track on my starred playlist. I then proceded to add some 500 songs to the same playlist (some new, some old). The starred playlist on my cell won't update to match the new playlist on my computer - it shows the same songs as...

Visitor

So, I just deleted every track on my starred playlist. I then proceded to add some 500 songs to the same playlist (some new, some old). The starred playlist on my cell won't update to match the new p...

Daniel

Community Legend

1152 Views

3 replies

0 likes

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my starred playlist wont download

All of my playlists work if I download to be available offline except for my starred playlist. I have tried in downloading all of my playlists except from this one but this doesn't work. Larger playlists download without a problem....

Newbie

All of my playlists work if I download to be available offline except for my starred playlist. I have tried in downloading all of my playlists except from this one but this doesn't work. Larger playl...

Peter__

Community Legend

451 Views

1 replies

0 likes

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  • 1 replies
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Spotify doesn't save my place after locking device

Let me explain: I like to listen to whole albums, but don't often finish them in their entirety before locking my device (Google Nexus 7). When I unlock my device, the track that was previously paused is no longer playing, and I have to select it aga...

Newbie

Let me explain: I like to listen to whole albums, but don't often finish them in their entirety before locking my device (Google Nexus 7). When I unlock my device, the track that was previously pause...

Daniel

Community Legend

431 Views

2 replies

0 likes

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Solved!! no me deja entrar a mi cuenta

de la noche a la mañana mi spotify me dice que no puedo entrar porque estoy entrando desde otro pais y no me he mudado o movido, como puedo arreglarlo?

Newbie

de la noche a la mañana mi spotify me dice que no puedo entrar porque estoy entrando desde otro pais y no me he mudado o movido, como puedo arreglarlo?

lucioyone64

Newbie

33852 Views

23 replies

43 likes

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Moving Spotify to SD card STILL not working on Galaxy s5

Hi there, I've seen and tried a variety of tricks to get my spotify to save on my external SD card (for Galaxy s5), to no avail. I am about to start a cross country road trip and need to have my music saved. Even when I clean delete and reinstall the...

Casual Listener

Hi there,  I've seen and tried a variety of tricks to get my spotify to save on my external SD card (for Galaxy s5), to no avail. I am about to start a cross country road trip and need to have...

nickstenerson

Newbie

3028 Views

5 replies

0 likes

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