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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6948 Views

0 replies

7 likes

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search bar - oops, something went wrong! try again...

He guys!, I am using the android app on my HTC One M8. I can't search for any music, it just says something went wrong and to try again. Clicking try again does nothing. All my saved music seems to be working fine. Anyone got any ideas?

Casual Listener

He guys!, I am using the android app on my HTC One M8. I can't search for any music, it just says something went wrong and to try again. Clicking try again does nothing. All my saved music seems to b...

Peter__

Community Legend

4048 Views

1 replies

0 likes

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Solved!! [Nexus 4] "Take Me to Church" plays on my PC, while it does not on my android phone.

Hi, I use Spotify premium with my PC and android phone regularly. The song "Take Me to Church" by Hozier doesn't seem to play on my phone. I have no other problem with other songs. I do not install any 3rd party software on my Nexus, and everything i...

Casual Listener

Hi,   I use Spotify premium with my PC and android phone regularly. The song "Take Me to Church" by Hozier doesn't seem to play on my phone. I have no other problem with other songs. ...

besirkurtulmus

Casual Listener

1169 Views

5 replies

0 likes

hozier
nexus
song wont play
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Solved!! 1 playlist wont sync on my mobile

Hello yesterday my problem appeared. I cannot sync 1 playlist to my device. I created a new one and its syncing. My mobile even cannot see this playlist. I tried reinstalling and cleaning cache data.

Casual Listener

Hello yesterday my problem appeared. I cannot sync 1 playlist to my device. I created a new one and its syncing. My mobile even cannot see this playlist. I tried reinstalling and cleaning cache ...

pejblo

Casual Listener

894 Views

3 replies

0 likes

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Spotify Connection

I have a problem with connecting my phone (Samsung S3) and my computer (Acer Aspire). Both have running Spotify app and under Devices i see my phone. When I play music and press the connection button it doen't give me any options please help me.

Regular

I have a problem with connecting my phone (Samsung S3) and my computer (Acer Aspire). Both have running Spotify app and under Devices i see my phone. When I play music and press the connection button...

Daniel

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
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facebook you little demon

My problem is that i had an old free account for spotify and i connected my facebook account to it and now i have a new premium but i cant connect my facebook to it. I also cant remember the password to my old account. Second problem is that i cant p...

Newbie

My problem is that i had an old free account for spotify and i connected my facebook account to it and now i have a new premium but i cant connect my facebook to it. I also cant remember the password...

user-removed

Not applicable

400 Views

2 replies

0 likes

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adding/removing albums.

I can't add or remove albums from my music in the android app. save button goes green but doesn't actually save.

Casual Listener

I can't add or remove albums from my music in the android app. save button goes green but doesn't actually save.

Daniel

Community Legend

386 Views

2 replies

0 likes

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The radio option has disappeared

Hello everyone,I'm using the free version of Spotify. Suddenly the radio option has disappeared from the side menu in my app.I'm currently using Samsung Galaxy s3 version 4.3 and the app's version is 1.4.0.631 How can I fix that? I've tried to instal...

Casual Listener

Hello everyone, I'm using the free version of Spotify.  Suddenly the radio option has disappeared from the side menu in my app. I'm currently using Samsung Galaxy s3 version 4.3 and the app's...

Daniel

Community Legend

608 Views

3 replies

0 likes

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Solved!! spotify wont play any songs on mobile

Ås the title says, I'm having trouble playing songs on Spotify. I'm running Android 4.4.2 on HTC one x. So får I've tried to restart the phone, restart Spotify, redownload the playlists, tried going online and playing and also reinstalling Spotify.Ev...

Regular

Ås the title says, I'm having trouble playing songs on Spotify. I'm running Android 4.4.2 on HTC one x. So får I've tried to restart the phone, restart Spotify, redownload the playlists, tried going ...

Lilyanaglz

Newbie

3030 Views

16 replies

0 likes

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Solved!! EQUALIZER

I love(d) the equalizer feature on my Samsung Galaxy phone, but I recently bought a new phone and the equalizer is not available on my new phone. The new phone is an LG LS-740. Spotify needs to add that phone to the list!

Regular

I love(d) the equalizer feature on my Samsung Galaxy phone, but I recently bought a new phone and the equalizer is not available on my new phone. The new phone is an LG LS-740. Spotify needs to add...

Daniel

Community Legend

10420 Views

6 replies

0 likes

Android 4.4
Equalizer
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Umusic add

I keep get the Umusic add while play and it locks spotify up. I cant play any songs, unless i log out then log back in. I cant afford to up grade to premium. Can anyone help me with this?

Newbie

I keep get the Umusic add while play and it locks spotify up. I cant play any songs, unless i log out then log back in. I cant afford to up grade to premium. Can anyone help me with this?

kbrooksc

Community Legend

313 Views

1 replies

0 likes

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Spotify get stuck and reboots my phone.

Hey!I'm having this annoying problem a couple months ago, when I'm using spotify in speaker mode on my Xperia L the app gets stuck until it reboots my phone, it happens as many times as possible among the first 3 hours of use in the morning when im j...

Regular

Hey! I'm having this annoying problem a couple months ago, when I'm using spotify in speaker mode on my Xperia L the app gets stuck until it reboots my phone, it happens as many times as possible am...

josemebius

Regular

1582 Views

4 replies

0 likes

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Equaliser apps not working

For some reason, neither android music fx or equalizer app are working.Using a Samsung s4. Tried adapt sound setting with music unchecked, reinstalling equalizer, to no avail.When you set it to android equaliser, you can play with the equaliser slide...

Casual Listener

For some reason, neither android music fx or equalizer app are working. Using a Samsung s4. Tried adapt sound setting with music unchecked, reinstalling equalizer, to no avail. When you set it to a...

Peter__

Community Legend

754 Views

1 replies

0 likes

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Local Files do not show in my Samsung S5

Hey!I want to know how can i fix my problem, i recently bought a Samsung S5 and when i installed Spotify my local files at my computer do not show in the app, not even the category, only my Favorites and other playlists... please someone?

Newbie

Hey! I want to know how can i fix my problem, i recently bought a Samsung S5 and when i installed Spotify my local files at my computer do not show in the app, not even the category, only my Favorit...

Rodrigo

Community Legend

668 Views

2 replies

0 likes

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My playlist sync correctly but then they appear in offline mode

Hi guys, I have a premium account and i only use my spotify in 2 devices: my phone (Samsung galaxy note3) and my laptop. I download my plyalist in my computer and i click on offline mode, then i synchronize it with my phone and as soon is it finishes...

Visitor

Hi guys,   I have a premium account and i only use my spotify in 2 devices: my phone (Samsung galaxy note3) and my laptop. I download my plyalist in my computer and i click on offline mode, ...

user-removed

Not applicable

1010 Views

12 replies

0 likes

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Spotify closes randomly (out of memory?)

I have Spotify on a Moto G running Android 4.4.4. If I leave it playing on the background, it will suddenly quit. There isn't error message, it simply vanishes and has to be restarted. This usually happens when I'm using another app in foreground, it...

Regular

I have Spotify on a Moto G running Android 4.4.4.   If I leave it playing on the background, it will suddenly quit. There isn't error message, it simply vanishes and has to be restarted.&nbs...

Daniel

Community Legend

4833 Views

11 replies

0 likes

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Local Files wont download to APP

I am unable to download local files to the playlists on my app on my Andriod phone. The tracks just say "Track not available" both in offline and online mode. My device will not show up on the spotify on my desktop even though we are connected to the...

Casual Listener

I am unable to download local files to the playlists on my app on my Andriod phone.  The tracks just say "Track not available" both in offline and online mode.  My device will not show up o...

robinelinor

Casual Listener

441 Views

2 replies

0 likes

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Tablet version won't let me choose the songs

Yesterday, I bought a tablet with Android and supposely, on the tablet version, we're able to choose which song we wanna play, but I can't. I have spotify on my pc and on my iPhone and they work just fine. I tried uninstalling and installing again bu...

Visitor

Yesterday, I bought a tablet with Android and supposely, on the tablet version, we're able to choose which song we wanna play, but I can't. I have spotify on my pc and on my iPhone and they work just...

user-removed

Not applicable

1020 Views

4 replies

1 likes

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  • 1 likes

Everytime... Won't fit.

I have 1.35gb of songs. I also happen to have a 7gb nano. In the past, it hassynced, then stopped and failed. The. It works again. I just addedsomenew songsand now it wnt sync, saying that the song won't fit...

Newbie

I have 1.35gb of songs. I also happen to have a 7gb nano. In the past, it hassynced, then stopped and failed. The. It works again. I just addedsomenew songsand now it wnt sync, saying that the song w...

user-removed

Not applicable

319 Views

1 replies

0 likes

  • 319 Views
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Solved!! So where's the magic

The release notes for Spotify 1.4.0 say there's supposed to be a surprise when you tap the album art... The album art just zooms.. Or if you tap the album art on the track that's pka] ING your presented with a context menu... Am I missing something h...

Gig Goer

The release notes for Spotify 1.4.0 say there's supposed to be a surprise when you tap the album art... The album art just zooms.. Or if you tap the album art on the track that's pka] ING your pres...

user-removed

Not applicable

691 Views

3 replies

0 likes

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Spotify now thinks I am in the US, and won't let me change my country...

OKSo I tried to log in to Spotify, but each time it would log in for a split second, tell me I was offline (I wasn't), and then log back out. After reading a post on troubleshooting, I cleared the cache and data for the app. I then tried to log in ag...

Casual Listener

OK So I tried to log in to Spotify, but each time it would log in for a split second, tell me I was offline (I wasn't), and then log back out. After reading a post on troubleshooting, I cleared th...

Daniel

Community Legend

1180 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes