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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375996 Views

541 replies

34 likes

Account
Free
  • 375996 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7545 Views

0 replies

7 likes

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spotify for android app says offline and is slow

when I open Spotify often times it says offline and takes a good minute or two to go back online. the app also intermittently does this while in use.seems as though online searches also take quite a bit of time overall the app has gotten very slow

Visitor

when I open Spotify often times it says offline and takes a good minute or two to go back online. the app also intermittently does this while in use.seems as though online searches also take quite a ...

Daniel

Community Legend

2345 Views

11 replies

0 likes

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  • 11 replies
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won't load new artists on my android phone

I have an htc m7 running 4.4.2. Recently I have run into a problem when I go to see what new music has come out on Tuesday, and only a few of the new albums will load. Otherwise, there is just a green spinning loading symbol. It has been doing this f...

Casual Listener

I have an htc m7 running 4.4.2. Recently I have run into a problem when I go to see what new music has come out on Tuesday, and only a few of the new albums will load. Otherwise, there is just a gre...

Daniel

Community Legend

782 Views

3 replies

0 likes

  • 782 Views
  • 3 replies
  • 0 likes

Can't log in

I can't log in to spotify on my app. I have a facebook profile and when I click the log in to facebook button, the app takes me to a facebook login page. Once I'm here, I try to type in the "Email or Phone" box and I cannot click inside it. My keyboa...

Newbie

I can't log in to spotify on my app. I have a facebook profile and when I click the log in to facebook button, the app takes me to a facebook login page. Once I'm here, I try to type in the "Email or...

Daniel

Community Legend

797 Views

1 replies

0 likes

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Local Files will not download to phone.

I have a few files saved on my computer that I would like to add to Spotify and listen to them elsewhere on my phone. I know I have done this in the past. For some reason, I cannot get it to work. Spotify locates and plays the files fine on my comput...

Newbie

I have a few files saved on my computer that I would like to add to Spotify and listen to them elsewhere on my phone. I know I have done this in the past.   For some reason, I cannot get it ...

Daniel

Community Legend

999 Views

1 replies

0 likes

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  • 1 replies
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Playlist on repeat

Got Spoitfy on laptop and can put a playlist of loop no problemsInstalled Spotify on mobile and I can NOT see anywhere the loop symbol so I can loop a playlist! Can anyone help/advise, the only thing going loopy is me!

Casual Listener

Got Spoitfy on laptop and can put a playlist of loop no problems Installed Spotify on mobile and I can NOT see anywhere the loop symbol so I can loop a playlist! Can anyone help/advise, the on...

Daniel

Community Legend

492 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Offline listening with tracks queued on desktop app being queued on android app.

Im have premium account. Use spotify on both my work and home desktops and on my Samsung Galaxy S4. I noticed a problem. I usually walk to work while listening to my playlists on my phone in offline mode. Then once im at work i switch to my work desk...

Music Fan

Im have premium account. Use spotify on both my work and home desktops and on my Samsung Galaxy S4.   I noticed a problem. I usually walk to work while listening to my playlists on my phone ...

Vilkra

Music Fan

532 Views

1 replies

0 likes

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  • 1 replies
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Note to Spotify staff re: Marketing Alerts

This is a polite note to Spotify staff that the android alerts mechanism is not there for you to market your products to me. I've disabled all alerts for Spotify now, which is a crude method and denies the spotify app the ability to send genuine aler...

Casual Listener

  This is a polite note to Spotify staff that the android alerts mechanism is not there for you to market your products to me. I've disabled all alerts for Spotify now, which is a cr...

587 Views

0 replies

0 likes

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I have new celphone, how to transfer my music?

hi, i buy new cellphone (android) but i dont know how transfer my misic from the old cellphone (android), idont have playlist, only albums (4000 songs), i need my new cellphone with my music, how i do? (i have premium account) best regards

Newbie

hi, i buy new cellphone (android) but i dont know how transfer my misic from the old cellphone (android), idont have playlist, only albums (4000 songs), i need my new cellphone with my music, how i d...

kbrooksc

Community Legend

381 Views

1 replies

0 likes

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  • 1 replies
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Can't Play the song i want!

I can only play random songs,many people said that you need to upgrade to premium or have a tablet,but i've got friends that can choose any song they want without being premium or having a tablet.I have the Moto G.

Casual Listener

I can only play random songs,many people said that you need to upgrade to premium or have a tablet,but i've got friends that can choose any song they want without being premium or having a tablet.I h...

kbrooksc

Community Legend

751 Views

5 replies

0 likes

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  • 5 replies
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[Android] Spotify app uses data while app is not in use

Hi I recently found this forum and have been looking around a bit. I couldn't find anything on this subject, but I might have been looking in the wrong places. So sorry if that is the case. I have spotify on my android phone (HTC one S), and I have h...

Casual Listener

Hi 🙂   I recently found this forum and have been looking around a bit. I couldn't find anything on this subject, but I might have been looking in the wrong places. So sorry if that is the c...

TangoTiger

Casual Listener

511 Views

2 replies

0 likes

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Solved!! Music playback stops suddenly; Spotify App very unstable

When I start playback on my phone, it will work fine for a couple of minutes, but then it crashes. The app doesn't force close or something you would think of now; in fact, only the part of the app responsible for playback seems to crash. When it hap...

Gig Goer

When I start playback on my phone, it will work fine for a couple of minutes, but then it crashes. The app doesn't force close or something you would think of now; in fact, only the part of the app r...

Daniel

Community Legend

10580 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

How to stop Spotify from downloading all music?

Ok I have a Samsung Galaxy S3 and got Spotify Premium to download one playlist to listen to in my car. My problem is it is making me download all of my music instead of this one playlist. Can anyone tell me how to just download one playlist???

Newbie

Ok I have a Samsung Galaxy S3 and got Spotify Premium to download one playlist to listen to in my car. My problem is it is making me download all of my music instead of this one playlist. Can anyone ...

Daniel

Community Legend

19064 Views

3 replies

0 likes

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Solved!! Local files on mobile

Hi! Can I sync my music on mobile with spotify? And how? Thanks for the answer!

Regular

Hi! Can I sync my music on mobile with spotify? And how? Thanks for the answer!

Daniel

Community Legend

1328 Views

7 replies

0 likes

local files
Mobile
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  • 7 replies
  • 0 likes

Cannot remove songs

I upgraded to Premium today, then uninstalled and reinstalled the app so that songs would download on my SD card. However, I am having a very annoying problem. Under the Songs tab, I am trying to remove songs so that when I click "Available Offline",...

Music Fan

I upgraded to Premium today, then uninstalled and reinstalled the app so that songs would download on my SD card.  However, I am having a very annoying problem.  Under the Songs tab, I am t...

Daniel

Community Legend

653 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Different songs on the same playlist depending on which device I am using

Just as the title says, my playlist has different songs on the same exact playlist on different devices. On my Desktop Application, I have songs like Prom Night by Amanaguchi and Back Home by Proleter but, these songs don't appear on my mobile device...

Newbie

Just as the title says, my playlist has different songs on the same exact playlist on different devices. On my Desktop Application, I have songs like Prom Night by Amanaguchi and Back Home by Prolete...

Daniel

Community Legend

2278 Views

1 replies

0 likes

Android
devices
Mobile
Playlists
syncing
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Premiun no se activa en Android.

Recientemente hice mi pago de Premium después de que mi tarjeta de crédito fallo en uno de los pagos. En mi computadora, Spotify premium funciona a la perfección, pero desde que lo renové, la aplicación de mi Samsung S4 no abre mi premium. Intenté de...

Newbie

Recientemente hice mi pago de Premium después de que mi tarjeta de crédito fallo en uno de los pagos. En mi computadora, Spotify premium funciona a la perfección, pero desde que lo renové, la aplicac...

Daniel

Community Legend

453 Views

1 replies

0 likes

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  • 0 likes

Can I use my phone as a remote for Spotify on my desktop computer

The answer is no but I want that to be different I'm in the bathroom wishing I could change the song playing from my computer through my nice speakers with Spotify from my phone where I'm logged in to the same account...this needs to be a thing

Newbie

The answer is no but I want that to be different I'm in the bathroom wishing I could change the song playing from my computer through my nice speakers with Spotify from my phone where I'm logged in t...

Daniel

Community Legend

533 Views

2 replies

0 likes

  • 533 Views
  • 2 replies
  • 0 likes

Shuffle all songs in Artist tab

I have an HTC One M8 (Android) and want to shuffle all of the songs by artists I am following. I recently upgraded to Premium and hoped it would allow me to do this. However, when I click the menu bar in the upper left hand corner, there is no option...

Music Fan

I have an HTC One M8 (Android) and want to shuffle all of the songs by artists I am following.  I recently upgraded to Premium and hoped it would allow me to do this.  However, when I click...

Daniel

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

2 smartphones

Hello,Can I use spoyfy ONLINE on 2 smartphones in te same time? In premium account.

Casual Listener

Hello, Can I use spoyfy ONLINE on 2 smartphones in te same time? In premium account.

Daniel

Community Legend

1191 Views

3 replies

0 likes

  • 1191 Views
  • 3 replies
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How can I exit from spotify on my amazon fire tv?

Hi,       How can I exit from spotify on my amazon fire tv?   thanks

Newbie

Hi,       How can I exit from spotify on my amazon fire tv?   thanks

1116 Views

0 replies

2 likes

  • 1116 Views
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  • 2 likes