Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387835 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Greetings! Feel a little embarrassed asking this but I have been unable to find the top tracks in your network section. Can someone toss a hint my way? Thanks! Android Version 1.7.0.830
Greetings! Feel a little embarrassed asking this but I have been unable to find the top tracks in your network section. Can someone toss a hint my way? Thanks! Android Version 1.7.0.830
Not applicable
3236 Views
9 replies
0 likes
When I tap one of the upcoming songs in the play queue, the queue is replaced with a seemingly random album from my library (unrelated to the song I tapped) and that album starts playing. Steps to reproduce With a premium account and a library full o...
When I tap one of the upcoming songs in the play queue, the queue is replaced with a seemingly random album from my library (unrelated to the song I tapped) and that album starts playing. ...
Community Legend
769 Views
1 replies
0 likes
Is there no way to get notifications on Spotify Android when someone sends something to my inbox? Seems like an obvious feature. Someone will send me something and I won't find out about it for days until I open Spotify on my desktop.
Is there no way to get notifications on Spotify Android when someone sends something to my inbox? Seems like an obvious feature. Someone will send me something and I won't find ...
Community Legend
1080 Views
3 replies
2 likes
since getting the new Android I have not been able to use Spotify Premium service. It says that I only have the free service. I have tried uninstalling and reinstalling. I can also no longer access my playlists and the radio option is not working ple...
since getting the new Android I have not been able to use Spotify Premium service. It says that I only have the free service. I have tried uninstalling and reinstalling. I can also no longer access m...
Community Legend
436 Views
1 replies
0 likes
I'm using an iphone 4S, ios 6.1.3 and about a week ago albums stopped saving to "your music." I've deleted and reinstalled the app twice.The same thing is happening on my iPad Air 1, latest iOS. Haven't tried on my MacBook.What gives?Premium account,...
I'm using an iphone 4S, ios 6.1.3 and about a week ago albums stopped saving to "your music." I've deleted and reinstalled the app twice. The same thing is happening on my iPad Air 1, latest iOS. ...
Regular
1182 Views
4 replies
1 likes
HiI have a samsung s5 and spotify has stopped working on it. I have cruised the forum and tried the following with no success:Uninstall and then reinstallUninstall, remove sd card and then reinstallUninstall, browse file folders and delete and reinst...
Hi I have a samsung s5 and spotify has stopped working on it. I have cruised the forum and tried the following with no success: Uninstall and then reinstall Uninstall, remove sd card and then rein...
Community Legend
504 Views
1 replies
0 likes
I play my music thru a receiver with the wires plugged into the audio in/out of the back of the receiver. I can hear my Ipod playing music. I can't hear Spotify on my Samsung SM-T110 tablet. I can hear Spotify play music when no wires are attached to...
I play my music thru a receiver with the wires plugged into the audio in/out of the back of the receiver. I can hear my Ipod playing music. I can't hear Spotify on my Samsung SM-T110 tabl...
Community Legend
690 Views
3 replies
0 likes
when I open Spotify often times it says offline and takes a good minute or two to go back online. the app also intermittently does this while in use.seems as though online searches also take quite a bit of time overall the app has gotten very slow
when I open Spotify often times it says offline and takes a good minute or two to go back online. the app also intermittently does this while in use.seems as though online searches also take quite a ...
Community Legend
2427 Views
11 replies
0 likes
I have an htc m7 running 4.4.2. Recently I have run into a problem when I go to see what new music has come out on Tuesday, and only a few of the new albums will load. Otherwise, there is just a green spinning loading symbol. It has been doing this f...
I have an htc m7 running 4.4.2. Recently I have run into a problem when I go to see what new music has come out on Tuesday, and only a few of the new albums will load. Otherwise, there is just a gre...
Community Legend
796 Views
3 replies
0 likes
I can't log in to spotify on my app. I have a facebook profile and when I click the log in to facebook button, the app takes me to a facebook login page. Once I'm here, I try to type in the "Email or Phone" box and I cannot click inside it. My keyboa...
I can't log in to spotify on my app. I have a facebook profile and when I click the log in to facebook button, the app takes me to a facebook login page. Once I'm here, I try to type in the "Email or...
Community Legend
803 Views
1 replies
0 likes
I have a few files saved on my computer that I would like to add to Spotify and listen to them elsewhere on my phone. I know I have done this in the past. For some reason, I cannot get it to work. Spotify locates and plays the files fine on my comput...
I have a few files saved on my computer that I would like to add to Spotify and listen to them elsewhere on my phone. I know I have done this in the past. For some reason, I cannot get it ...
Community Legend
1010 Views
1 replies
0 likes
Got Spoitfy on laptop and can put a playlist of loop no problemsInstalled Spotify on mobile and I can NOT see anywhere the loop symbol so I can loop a playlist! Can anyone help/advise, the only thing going loopy is me!
Got Spoitfy on laptop and can put a playlist of loop no problems Installed Spotify on mobile and I can NOT see anywhere the loop symbol so I can loop a playlist! Can anyone help/advise, the on...
Community Legend
511 Views
3 replies
0 likes
Im have premium account. Use spotify on both my work and home desktops and on my Samsung Galaxy S4. I noticed a problem. I usually walk to work while listening to my playlists on my phone in offline mode. Then once im at work i switch to my work desk...
Im have premium account. Use spotify on both my work and home desktops and on my Samsung Galaxy S4. I noticed a problem. I usually walk to work while listening to my playlists on my phone ...
Music Fan
537 Views
1 replies
0 likes
This is a polite note to Spotify staff that the android alerts mechanism is not there for you to market your products to me. I've disabled all alerts for Spotify now, which is a crude method and denies the spotify app the ability to send genuine aler...
This is a polite note to Spotify staff that the android alerts mechanism is not there for you to market your products to me. I've disabled all alerts for Spotify now, which is a cr...
596 Views
0 replies
0 likes
hi, i buy new cellphone (android) but i dont know how transfer my misic from the old cellphone (android), idont have playlist, only albums (4000 songs), i need my new cellphone with my music, how i do? (i have premium account) best regards
hi, i buy new cellphone (android) but i dont know how transfer my misic from the old cellphone (android), idont have playlist, only albums (4000 songs), i need my new cellphone with my music, how i d...
Community Legend
389 Views
1 replies
0 likes
I can only play random songs,many people said that you need to upgrade to premium or have a tablet,but i've got friends that can choose any song they want without being premium or having a tablet.I have the Moto G.
I can only play random songs,many people said that you need to upgrade to premium or have a tablet,but i've got friends that can choose any song they want without being premium or having a tablet.I h...
Community Legend
761 Views
5 replies
0 likes
Hi I recently found this forum and have been looking around a bit. I couldn't find anything on this subject, but I might have been looking in the wrong places. So sorry if that is the case. I have spotify on my android phone (HTC one S), and I have h...
Hi 🙂 I recently found this forum and have been looking around a bit. I couldn't find anything on this subject, but I might have been looking in the wrong places. So sorry if that is the c...
Casual Listener
526 Views
2 replies
0 likes
When I start playback on my phone, it will work fine for a couple of minutes, but then it crashes. The app doesn't force close or something you would think of now; in fact, only the part of the app responsible for playback seems to crash. When it hap...
When I start playback on my phone, it will work fine for a couple of minutes, but then it crashes. The app doesn't force close or something you would think of now; in fact, only the part of the app r...
Community Legend
10644 Views
4 replies
1 likes
Ok I have a Samsung Galaxy S3 and got Spotify Premium to download one playlist to listen to in my car. My problem is it is making me download all of my music instead of this one playlist. Can anyone tell me how to just download one playlist???
Ok I have a Samsung Galaxy S3 and got Spotify Premium to download one playlist to listen to in my car. My problem is it is making me download all of my music instead of this one playlist. Can anyone ...
Community Legend
19073 Views
3 replies
0 likes
Hi! Can I sync my music on mobile with spotify? And how? Thanks for the answer!
Hi! Can I sync my music on mobile with spotify? And how? Thanks for the answer!
Community Legend
1370 Views
7 replies
0 likes
