Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195118 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536532 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
440545 Views
565 replies
37 likes
My Samsung Galaxy S4 wont connect my Spotify to my amp Pioneer VSX-924... Tried allmost everything! Please, help me! -Toni
My Samsung Galaxy S4 wont connect my Spotify to my amp Pioneer VSX-924... Tried allmost everything! Please, help me! -Toni
Community Legend
1572 Views
1 replies
1 likes
Really?? How can I take it off?
Really?? How can I take it off?
Casual Listener
1364 Views
3 replies
0 likes
I downloaded the app yesterday and it was working just fine. However, since signing up to the free trial, I have not been able to access the app without it crashing. It only gets as far as a black screen with the little menu bars on the left. I wait ...
I downloaded the app yesterday and it was working just fine. However, since signing up to the free trial, I have not been able to access the app without it crashing. It only gets as far as a black s...
Newbie
556 Views
3 replies
1 likes
Hello users, I set up my spotify account in the UK, am now working in Switzerland and I cannot access my playlists as when asked to login it identifies that I am in a different country.. any ideas how I can listen to my playlists
Hello users, I set up my spotify account in the UK, am now working in Switzerland and I cannot access my playlists as when asked to login it identifies that I am in a different country.. any ideas ho...
Community Legend
1397 Views
3 replies
0 likes
Third day in a row waking up to all my offline music all gone! 6,000 songs in total downloaded and I have to spend hours out of my day to re sync!Not only that but the one new feature, offline search, doesn't even work! None of them play. Even worse,...
Third day in a row waking up to all my offline music all gone! 6,000 songs in total downloaded and I have to spend hours out of my day to re sync! Not only that but the one new feature, offline se...
370 Views
0 replies
0 likes
Hello. I bought a 32GB microSDHC card for my smartphone specifically to store music downloaded from Spotify, but I can't get the app to find my SD card. When I start the Spotify app the first time it complains that it cannot find any SD card and that...
Hello. I bought a 32GB microSDHC card for my smartphone specifically to store music downloaded from Spotify, but I can't get the app to find my SD card. When I start the Sp...
Music Fan
2449 Views
2 replies
1 likes
Acabo de contratar premium y hay algunas canciones que reproduce por uno o dos segundos y después se detiene y aparece el letrero "está canción no está disponible"
Acabo de contratar premium y hay algunas canciones que reproduce por uno o dos segundos y después se detiene y aparece el letrero "está canción no está disponible"
Community Legend
4113 Views
1 replies
3 likes
Hi, Is it possible to have all albums and playlists randonly shuffle while offline? I know you can cue albums to play one after the other but I just wonder if its possible to have music continually playing randomly on an Android phone?
Hi, Is it possible to have all albums and playlists randonly shuffle while offline? I know you can cue albums to play one after the other but I just wonder if its possible to have music co...
Community Legend
2219 Views
1 replies
0 likes
Hey guys, I know there's been going several issues concerning playlists that can't seem to be downloaded for offline use. Well, I have the same problem, everytime I want to download a playlist, it starts and it's all fine, but once the download is ov...
Hey guys, I know there's been going several issues concerning playlists that can't seem to be downloaded for offline use. Well, I have the same problem, everytime I want to download a playlist, it st...
Community Legend
899 Views
1 replies
0 likes
This just started happening with the new update but yesterday it was my offline tracks. Today it was My Music. You know how annoying it is to have to re-download 5,000+ songs?!
This just started happening with the new update but yesterday it was my offline tracks. Today it was My Music. You know how annoying it is to have to re-download 5,000+ songs?!
Not applicable
1371 Views
3 replies
0 likes
I am listening to Radio (Premium) with my Nexus 7 over Wifi. After 2 hours it stops and stops and stops while listening. I had this issue in the past too. I dont listen that long to often, so i cant tell whether this is normal. My Internet is working...
I am listening to Radio (Premium) with my Nexus 7 over Wifi. After 2 hours it stops and stops and stops while listening. I had this issue in the past too. I dont listen that long to often, so i...
Casual Listener
1257 Views
6 replies
0 likes
Hi i've got an Lg G3 with 4.4.2 Android version and latest Spotify version. I am a premium user. I want to download my music for off-line usage into my SD card instead of internal memory but i can't. Music goes into internal memory. My SD is perfectl...
Hi i've got an Lg G3 with 4.4.2 Android version and latest Spotify version. I am a premium user. I want to download my music for off-line usage into my SD card instead of internal memory ...
Not applicable
2321 Views
2 replies
1 likes
I own an HTC One (M7). I'm a premium account holder who's been pretty happy with my Spotify subscription for a number of years now. I have a couple of playlists I've compiled as well as a backlog of albums which I would listen to OFFLINE every day. I...
I own an HTC One (M7). I'm a premium account holder who's been pretty happy with my Spotify subscription for a number of years now. I have a couple of playlists I've compiled as well as a ...
Community Legend
1033 Views
1 replies
1 likes
I lost all my local music, it is still on my phone. Can I pull my music off of the phoen back onto my computer?
I lost all my local music, it is still on my phone. Can I pull my music off of the phoen back onto my computer?
Community Legend
642 Views
1 replies
0 likes
So, I just got an HTC one m8 and everything is working great but spotify I'm sad to say . I keep getting no internet connection display and spotify stops working. It starts working again when I take out my SIM card and put it back in and then within ...
So, I just got an HTC one m8 and everything is working great but spotify I'm sad to say . I keep getting no internet connection display and spotify stops working. It starts working again when I take ...
Community Legend
462 Views
1 replies
0 likes
I have a folder called Rap por descubrir in my nexus 5. but i can't delete it using spotify for android. I open spotify from my windows pc machine and the folder does not appear. i go back to my cellphone and the folder appears there.i have one day t...
I have a folder called Rap por descubrir in my nexus 5. but i can't delete it using spotify for android. I open spotify from my windows pc machine and the folder does not appear. i go back to m...
Community Legend
945 Views
1 replies
0 likes
I'm just using Spotify connect, using my android phone as a remote control for my Pc (windows 7). When I manually queue a song to my playlist, the song gets played next, but my phone displays the next not manually queued track instead, and the time l...
I'm just using Spotify connect, using my android phone as a remote control for my Pc (windows 7). When I manually queue a song to my playlist, the song gets played next, but my phone displays the n...
Community Legend
1332 Views
2 replies
0 likes
Is there any news on when trackset links or embedded players will play on a mobile device? They work great on the desktop but not mobile. I have a script that converts any text list of songs to a track set that I would love to use when I'm not at my ...
Is there any news on when trackset links or embedded players will play on a mobile device? They work great on the desktop but not mobile. I have a script that converts any text list of songs to a t...
Community Legend
809 Views
1 replies
0 likes
Hello, I have double din with android in my car. I have synced some playlist for offline access and every once in a while when I open spotify (after device boot up) the screen is blank. I can see the menu icon in the left corner but when I click it t...
Hello, I have double din with android in my car. I have synced some playlist for offline access and every once in a while when I open spotify (after device boot up) the screen is blank. I ...
472 Views
0 replies
0 likes
