Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387185 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi, Now I find in "my albums" every album containing a song that I have saved., when I save just one specific song, I find the corresponding album in "my albums" (containing only the saved song). The result is that I have much more albums saved than ...
Hi, Now I find in "my albums" every album containing a song that I have saved., when I save just one specific song, I find the corresponding album in "my albums" (containing only the saved song)...
Music Fan
435 Views
3 replies
0 likes
I can't get spotify to open on my the 5000 smartphone can anybody help me
I can't get spotify to open on my the 5000 smartphone can anybody help me
Casual Listener
453 Views
2 replies
0 likes
Why when im paying you for the unlimited service at £4.99 per month and have been for over two years do i now find that my new android devices force me to accept your free service. please supply the service I am in contract with you to supply. Thank ...
Why when im paying you for the unlimited service at £4.99 per month and have been for over two years do i now find that my new android devices force me to accept your free service. please suppl...
Community Legend
367 Views
2 replies
0 likes
Hi, I have spotify on my main pc and have downloaded the app onto both mine and my wifes samsung s4 mobiles. I was hoping that we could both play different playlists simultaneously but when I am using mine I cannot get my wifes to work on a different...
Hi, I have spotify on my main pc and have downloaded the app onto both mine and my wifes samsung s4 mobiles. I was hoping that we could both play different playlists simultaneously but when I am usin...
Community Legend
470 Views
2 replies
0 likes
Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below mentioned: 1) It skipps songs continuously, until reaches end of pl...
Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below menti...
Newbie
1032 Views
5 replies
1 likes
I recently purchased a samsung galaxy tab 4 and found out that the music control widget was not showing up on my lock screen I tried re-installing spotify and reset my tablet to default settings to make sure nothing was interfering. How do I make thi...
I recently purchased a samsung galaxy tab 4 and found out that the music control widget was not showing up on my lock screen I tried re-installing spotify and reset my tablet to default settings to m...
Regular
5544 Views
9 replies
0 likes
Latest Spotify app Refuses to Sync, says out of space but phone has 11GB+ free space. Synced everything fine yesterday, newly added songs display out of space message with clearly plenty of space available This is my second random issue in two days. ...
Latest Spotify app Refuses to Sync, says out of space but phone has 11GB+ free space. Synced everything fine yesterday, newly added songs display out of space message with clearly plenty of space ava...
Regular
745 Views
2 replies
0 likes
installed spotify on tablet, but crashes very often. It crashes when app go background (when open another app, or inactive screen, or when the screen is blocked). I noticed that when the screen is blocked, the widget go crazy and start to sparkle, as...
installed spotify on tablet, but crashes very often. It crashes when app go background (when open another app, or inactive screen, or when the screen is blocked). I noticed that when the screen is bl...
Regular
4843 Views
9 replies
0 likes
I had spotify premium awhile ago then could not afford it so I cancelled it and I saw I can get 3mos for 99. Cents and when I true to get it it says im not allowed to that I half to pay $9.99 still and im confused because I dont have a premium subscr...
I had spotify premium awhile ago then could not afford it so I cancelled it and I saw I can get 3mos for 99. Cents and when I true to get it it says im not allowed to that I half to pay $9.99 still a...
Community Legend
463 Views
1 replies
0 likes
Hello I'm using a Samsung Glaxy S4 Mini (GT-i9195) with a 16GB SD Card. (which has 8GB free space and) Everytime i try to save playlists offline spotify uses my internal memory (which has 500MB free space) I already reinstalled spotify, removed cache...
Hello I'm using a Samsung Glaxy S4 Mini (GT-i9195) with a 16GB SD Card. (which has 8GB free space and) Everytime i try to save playlists offline spotify uses my internal memory (which has 500MB fre...
Community Legend
798 Views
1 replies
0 likes
What is the the thought behind putting the off/online toggle right beneath the shuffle button? I work on a ship, meaning days without internet, and found out the hard way that a simple misclick removed about 1500 songs from my offline playlists.
What is the the thought behind putting the off/online toggle right beneath the shuffle button? I work on a ship, meaning days without internet, and found out the hard way that a simple misclick remo...
Community Legend
308 Views
1 replies
0 likes
Good evening, today i bought the premium version of Spotify but when i try to play music on my Lg,it doesn't make any sound. It work only if i try to play a music on remote with another device. P.S. Sorry for my english Thanks
Good evening, today i bought the premium version of Spotify but when i try to play music on my Lg,it doesn't make any sound. It work only if i try to play a music on remote with another device. ...
Regular
2427 Views
15 replies
0 likes
No matter how many times I press play, it goes back to pause, for every song. However it works on mobile.
No matter how many times I press play, it goes back to pause, for every song. However it works on mobile.
Community Legend
320 Views
1 replies
0 likes
So I recognize that my playlist is small (7 songs), and for some reason you have singled out phones as the only ones who can't listen to their actual playlists (even though tablets with the exact same OS can) and so I get suggested songs inserted int...
So I recognize that my playlist is small (7 songs), and for some reason you have singled out phones as the only ones who can't listen to their actual playlists (even though tablets with the exact sam...
1147 Views
0 replies
0 likes
I have to do a free trial before I can pay so do I still get the deal? If so how dose the payment system work? Is it free trial pay free month pay and that's the two free months or is it free trial pay free month and free month?
I have to do a free trial before I can pay so do I still get the deal? If so how dose the payment system work? Is it free trial pay free month pay and that's the two free months or is it free trial p...
Community Legend
508 Views
1 replies
0 likes
Why is spotify allways putting new songs in the playlists but never delete the older songs. Now the playlists are growing everyday and my sd card is allmost full.
Why is spotify allways putting new songs in the playlists but never delete the older songs. Now the playlists are growing everyday and my sd card is allmost full.
Newbie
441 Views
2 replies
0 likes
Hey, I've been using Spotify for a while now on my galaxy tablet, I could play any song I wanted to but now I click on one a bunch of times and it says "song not available". Its really irritating, and eventually after a few 100 clicks the song starts...
Hey, I've been using Spotify for a while now on my galaxy tablet, I could play any song I wanted to but now I click on one a bunch of times and it says "song not available". Its really irritating, an...
283 Views
0 replies
0 likes
I just downloaded spotify on my android yesterday morning and it said I had a 7 day free trial of premium but at 9 pm it told me the trial had ended. So it was really only a 12 hour free trial. What happened with that? It would have been nice to try ...
I just downloaded spotify on my android yesterday morning and it said I had a 7 day free trial of premium but at 9 pm it told me the trial had ended. So it was really only a 12 hour free trial. What ...
Community Legend
488 Views
1 replies
0 likes
Hi guys, I've been wondering — is there any other custom locker app that supports music controls on lockscreen for Spotify just like the android's default one? I tried only Go Locker - this one, doesn't do Spotify.
Hi guys, I've been wondering — is there any other custom locker app that supports music controls on lockscreen for Spotify just like the android's default one? I tried only Go Locker - this...
Roadie
3054 Views
2 replies
0 likes
Greetings! Feel a little embarrassed asking this but I have been unable to find the top tracks in your network section. Can someone toss a hint my way? Thanks! Android Version 1.7.0.830
Greetings! Feel a little embarrassed asking this but I have been unable to find the top tracks in your network section. Can someone toss a hint my way? Thanks! Android Version 1.7.0.830
Not applicable
3235 Views
9 replies
0 likes
