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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116267 Views

27 replies

4 likes

  • 116267 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233854 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233854 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

593991 Views

79 replies

3 likes

  • 593991 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487478 Views

580 replies

42 likes

Account
Free
  • 487478 Views
  • 580 replies
  • 42 likes

Where is My Music on Android?

I can enter My Music from my desktop, but not any longer through my Android Device. It's simply not a part of the menu. Does anybody know why? I am a premium user.

Newbie

I can enter My Music from my desktop, but not any longer through my Android Device. It's simply not a part of the menu. Does anybody know why? I am a premium user.

Daniel

Community Legend

944 Views

4 replies

0 likes

  • 944 Views
  • 4 replies
  • 0 likes

Moto G - Downloaded tracks keep dissapearing

Hi, got a brand new Moto G and having a big issue with spotify. I cannot use the offline feature as spotify will not save downloaded tracks. I have downloaded my entire collection THREE TIMES since yesterday (about ~1100 tracks). Everytime I quit the...

Casual Listener

Hi,   got a brand new Moto G and having a big issue with spotify. I cannot use the offline feature as spotify will not save downloaded tracks. I have downloaded my entire collection THREE TI...

Daniel

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Solved!! spotify crashes on xperia z1 compact

Hello, I've been using Spotify app on my xperia z1c for about 2 hours without problem and then it stopped and it doesn't work anymore. What can i do?

Newbie

Hello, I've been using Spotify app on my xperia z1c for about 2 hours without problem and then it stopped and it doesn't work anymore. What can i do?

yo_daniel

Casual Listener

2972 Views

9 replies

0 likes

  • 2972 Views
  • 9 replies
  • 0 likes

Spotify won't detect Android device through Wifi -- This is pathetic, Spotify team

Guys.Look up "Spotify won't detect Android" or anything along that line on Google. The sheer number of results you get is absolutely pathetic. At this point, it's not even a niche issue -- It's an issue a vast majority of Android users are facing. An...

Casual Listener

Guys. Look up "Spotify won't detect Android" or anything along that line on Google.  The sheer number of results you get is absolutely pathetic. At this point, it's not even a niche issue ...

Trambuster

Casual Listener

1542 Views

5 replies

3 likes

  • 1542 Views
  • 5 replies
  • 3 likes

Solved!! HTC M8 Widget very Buggy

Hello Community First i wanted to ask if someone else has the same issue before i post it in the "Ongoing Issues" Topic. He doesn't reinstalled cause he has about 2500 songs and he don't want to resync all. So this is just a general question if someo...

Community Legend

Hello Community 🙂  First i wanted to ask if someone else has the same issue before i post it in the "Ongoing Issues" Topic. He doesn't reinstalled cause he has about 2500 songs and he don't w...

Amarro

Community Legend

830 Views

2 replies

0 likes

  • 830 Views
  • 2 replies
  • 0 likes

deleting mutable music at once

Not sure how to get rid of my music from songs, I wanna get rid of all of it so I can select fulls albums to have it more organized.

Newbie

Not sure how to get rid of my music from songs, I wanna get rid of all of it so I can select fulls albums to have it more organized.

Daniel

Community Legend

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

the music plays but the audio stopps in some areas of the song

While playing a song on android s4 galaxy most current spotify release often the audio stops while the play moves forward. Some areas of the songtimeline are playing - some not. When i go to the previous song and back it works in most cases.

Newbie

While playing a song on android s4 galaxy most current spotify release often the audio stops while the play moves forward. Some areas of the songtimeline are playing - some not. When i go to the prev...

Daniel

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Offline música skipping

I bought a new tablet, and the offline list always skip. Every few seconds the song stops and continues. I tried uninstalling and reinstalling, and it still happens with the new stuff I downloaded. The tablet is brand new, and I haven't really loaded...

Newbie

I bought a new tablet, and the offline list always skip. Every few seconds the song stops and continues. I tried uninstalling and reinstalling, and it still happens with the new stuff I downloaded. ...

Daniel

Community Legend

592 Views

1 replies

0 likes

Android
skips
  • 592 Views
  • 1 replies
  • 0 likes

App crash

I have a kindle fire hd 8' 9". When i open the app it crashes unless i can quickly get out of the my songs/playlist tab. if i can get out the 0.5 seconds before it crashes the app works like a charm so long as i stay away from that section. i cleared...

Newbie

I have a kindle fire hd 8' 9". When i open the app it crashes unless i can quickly get out of the my songs/playlist tab. if i can get out  the 0.5 seconds before it crashes the app works like a ...

Daniel

Community Legend

1170 Views

1 replies

0 likes

  • 1170 Views
  • 1 replies
  • 0 likes

Solved!! Add local files without sync or adding them automatically to Spotify

Hi, I decided to buy Spotify Premium to try it out since I really like the idea of having quick access to a lot of music. As of now, I've collected music and stored it digitally on my phone so I've got about 50 gb of local music on my SD card. Since ...

Casual Listener

Hi,   I decided to buy Spotify Premium to try it out since I really like the idea of having quick access to a lot of music. As of now, I've collected music and stored it digitally on my phon...

Potatismos

Casual Listener

1774 Views

2 replies

0 likes

  • 1774 Views
  • 2 replies
  • 0 likes

App runs in the background but display closes - Samsung Galaxy Tab 10.1

Description The Spotify app starts on my tablet and then after briefly displaying the “Your Music screen appears to stop and drops me back to the home screen. However I have found that using connect from my phone I can still control the app on the ta...

Casual Listener

Description The Spotify app starts on my tablet and then after briefly displaying the “Your Music screen appears to stop and drops me back to the home screen. However I have found that using connec...

edelstahlspuele

Newbie

2515 Views

9 replies

0 likes

crashes
tablet
  • 2515 Views
  • 9 replies
  • 0 likes

Solved!! Confused about why Play Store shows Spotify makes In-app purchases?

Hello all! I'm thinking about subscribing but I'm quite confused. I'm currently using Google Wallet for managing other subscriptions and I've seen that Google Play Store shows Spotify app make "in-app purchase", supposedly through Google in-app Billi...

Newbie

Hello all!   I'm thinking about subscribing but I'm quite confused. I'm currently using Google Wallet for managing other subscriptions and I've seen that Google Play Store shows Sp...

Daniel

Community Legend

11763 Views

1 replies

0 likes

  • 11763 Views
  • 1 replies
  • 0 likes

Android Notification bar transparency

Hello, in every mode (playlist view, search, etc) the Android Statusbar is transparent and looks pretty in the same color as the Spotify Background.Only in now playing mode, where i personally think it's most important, the notification bar stays bla...

Newbie

Hello,   in every mode (playlist view, search, etc) the Android Statusbar is transparent and looks pretty in the same color as the Spotify Background. Only in now playing mode, where i pers...

Daniel

Community Legend

1670 Views

1 replies

2 likes

  • 1670 Views
  • 1 replies
  • 2 likes

Playlist won't stay synced

I've downloaded all of my Playlist and had no issue for a week. Now one of my playlists is showing a handful of songs being downloaded. It says I need to turn on 2g/3g to start syncing and downloading. How do I go about doing that.

Newbie

I've downloaded all of my Playlist and had no issue for a week. Now one of my playlists is showing a handful of songs being downloaded. It says I need to turn on 2g/3g to start syncing and downloadin...

Daniel

Community Legend

633 Views

2 replies

0 likes

  • 633 Views
  • 2 replies
  • 0 likes

Playback Stops Half Way Through Song

I have an unrooted HTC One M8 and the playback on the app stops approx. halfway through the song but shows to still be playing with no sound. I've tried pausing and playing but it just shows that it's playing with no sound still. I've tried closing a...

Newbie

I have an unrooted HTC One M8 and the playback on the app stops approx. halfway through the song but shows to still be playing with no sound. I've tried pausing and playing but it just shows tha...

Daniel

Community Legend

1078 Views

2 replies

0 likes

  • 1078 Views
  • 2 replies
  • 0 likes

unable to add to my music

I am unable to add new artists to "my music" list. Is there type of limit on how many artists you can have on the list?

Newbie

I am unable to add new artists to "my music" list. Is there type of limit on how many artists you can have on the list? 

Daniel

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Downloading music

My Samsung Galaxy s4 has 6 free gbs of storage left and I'm trying to sync with WiFi but its saying I don't have enough storage to sync.. Any help on fixing the problem?

Newbie

My Samsung Galaxy s4 has 6 free gbs of storage left and I'm trying to sync with WiFi but its saying I don't have enough storage to sync.. Any help on fixing the problem?

Daniel

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Solved!! I want to sync playlist without downloading to my Android device

In my desktop app, I am manually syncing the playlist. When I check the playlist I want to sync to my Android device, it starts downloading all the music to my Android. I don't want this. I just want the playlist.on my android. How do I do this and h...

Newbie

In my desktop app, I am manually syncing the playlist. When I check the playlist I want to sync to my Android device, it starts downloading all the music to my Android. I don't want this. I just want...

MattSuda

Spotify Star

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Syncing problems

Hello, I currently have the problem with syncing as i have downloaded a CD which is split by Track 1, 2, 3 etc however when listening to this on my android phone, although there are 12 tracks listed it only plays the first one 12 times, (basically it...

Newbie

Hello, I currently have the problem with syncing as i have downloaded a CD which is split by Track 1, 2, 3 etc however when listening to this on my android phone, although there are 12 tracks listed ...

Grace

Spotify

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

app slow to start up initially now

hi all,since last update im finding the app on my htc m8 is VERY slow to load up and sort itself out the first time you launch itget stuck looking at a black screen for quite a while used to be okcheersdanhtc m8 running 4.4.2

Visitor

hi all, since last update im finding the app on my htc m8 is VERY slow to load up and sort itself out the first time you launch it get stuck looking at a black screen for quite a while 😞 us...

lazzz

Music Fan

1025 Views

2 replies

1 likes

  • 1025 Views
  • 2 replies
  • 1 likes