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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410656 Views

554 replies

37 likes

Account
Free
  • 410656 Views
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  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8966 Views

0 replies

7 likes

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Solved!! Spotify abroad

Hello, I not to long ago moved to Japan to study. And now i decided to restart my premium to get some change in the music i had on my phone that i have. But i noticed that i can not download the spotify app from the google play store as it is not pub...

Casual Listener

Hello,   I not to long ago moved to Japan to study. And now i decided to restart my premium to get some change in the music i had on my phone that i have. But i noticed that i can not down...

cevak

Casual Listener

1079 Views

4 replies

0 likes

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  • 4 replies
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spotify doesnt load correctly

Hello my friends. I got a problem.So basically my mobile app doesn't work properly. Everytime i open the application it just says spotify in the right corner. Nothing else. It just won't load anything. I reinstalled the app several times and it alway...

Newbie

Hello my friends. I got a problem. So basically my mobile app doesn't work properly. Everytime i open the application it just says spotify in the right corner. Nothing else. It just won't load a...

Daniel

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
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Will not show all the latest released new releases!!

Has anyone had any issues with not getting all of the newest released albums?? I get a green spinning cursor at the bottom of 4 or 5 albums and that's it. It's a joke. I've tried emailing Spotify but that is a nightmare in itself. Please help#!

Casual Listener

Has anyone had any issues with not getting all of the newest released albums?? I get a green spinning cursor at the bottom of 4 or 5 albums and that's it. It's a joke. I've tried emailing Spotify but...

undeaddeadman

Newbie

1608 Views

6 replies

0 likes

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  • 6 replies
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Can't create "tips for 2015" playlist from my year in music

Hi! I can view my year in music just fine, but when I want to create the "tips for 2015" playlist it won't work, nothing happens (I've tried both on my computer with the web player and on my Android phone). I could however make the "Top 100 songs" pl...

Casual Listener

Hi! I can view my year in music just fine, but when I want to create the "tips for 2015" playlist it won't work, nothing happens (I've tried both on my computer with the web player and on my Androi...

dfnzl

Music Fan

829 Views

1 replies

2 likes

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  • 1 replies
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Re: Offline Playlists - Android

My spotify app crashes almostr every week

Roadie

My spotify app crashes almostr every week

dfnzl

Music Fan

947 Views

9 replies

0 likes

  • 947 Views
  • 9 replies
  • 0 likes

buy 1 month and get 2 for free

there is a offer from spotify saying buy 1 month and get 2 month for free. i just bought 1 month but i bought it with a code and i checked my spotify only lasts 1 month instead of 3.

Newbie

there is a offer from spotify saying buy 1 month and get 2 month for free. i just bought 1 month but i bought it with a code and i checked my spotify only lasts 1 month instead of 3. 

dfnzl

Music Fan

533 Views

2 replies

0 likes

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Spotify app on Android hijacks Spotify on desktop computer

Sometimes I like to listen to Spotify on my phone, but when I'm home I use my computer to play music. On my phone I usually listen to some saved offline playlist, but on the computer I prefer to use the radio in Spotify. Suddenly the music will stop ...

Newbie

Sometimes I like to listen to Spotify on my phone, but when I'm home I use my computer to play music. On my phone I usually listen to some saved offline playlist, but on the computer I prefer to...

Daniel

Community Legend

336 Views

1 replies

0 likes

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  • 1 replies
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Confusion between added song and added albums

Hi, Now I find in "my albums" every album containing a song that I have saved., when I save just one specific song, I find the corresponding album in "my albums" (containing only the saved song). The result is that I have much more albums saved than ...

Music Fan

Hi, Now I find in "my albums" every album containing a song that I have saved., when I save just one specific song, I find the corresponding album in "my albums" (containing only the saved song)...

Touelmeris

Music Fan

462 Views

3 replies

0 likes

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Solved!! spotify not opening on thl 5000 smartphone

I can't get spotify to open on my the 5000 smartphone can anybody help me

Casual Listener

I can't get spotify to open on my the 5000 smartphone can anybody help me

bjbirch

Casual Listener

465 Views

2 replies

0 likes

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unlimited

Why when im paying you for the unlimited service at £4.99 per month and have been for over two years do i now find that my new android devices force me to accept your free service. please supply the service I am in contract with you to supply. Thank ...

Newbie

Why when im paying you for the unlimited service at £4.99 per month and have been for over two years  do i now find that my new android devices force me to accept your free service. please suppl...

Daniel

Community Legend

396 Views

2 replies

0 likes

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2 mobiles

Hi, I have spotify on my main pc and have downloaded the app onto both mine and my wifes samsung s4 mobiles. I was hoping that we could both play different playlists simultaneously but when I am using mine I cannot get my wifes to work on a different...

Newbie

Hi, I have spotify on my main pc and have downloaded the app onto both mine and my wifes samsung s4 mobiles. I was hoping that we could both play different playlists simultaneously but when I am usin...

Daniel

Community Legend

486 Views

2 replies

0 likes

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  • 2 replies
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Android App Skips Songs

Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below mentioned: 1) It skipps songs continuously, until reaches end of pl...

Newbie

Hi,   I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below menti...

Loyd

Newbie

1091 Views

5 replies

1 likes

  • 1091 Views
  • 5 replies
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Samsung galaxy tab spotify music control widget

I recently purchased a samsung galaxy tab 4 and found out that the music control widget was not showing up on my lock screen I tried re-installing spotify and reset my tablet to default settings to make sure nothing was interfering. How do I make thi...

Regular

I recently purchased a samsung galaxy tab 4 and found out that the music control widget was not showing up on my lock screen I tried re-installing spotify and reset my tablet to default settings to m...

danlezark123

Regular

5597 Views

9 replies

0 likes

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Solved!! Latest Spotify Refuses to Sync, says out of space but phone has 11GB+ free space

Latest Spotify app Refuses to Sync, says out of space but phone has 11GB+ free space. Synced everything fine yesterday, newly added songs display out of space message with clearly plenty of space available This is my second random issue in two days. ...

Regular

Latest Spotify app Refuses to Sync, says out of space but phone has 11GB+ free space. Synced everything fine yesterday, newly added songs display out of space message with clearly plenty of space ava...

PsychoKilla666

Regular

769 Views

2 replies

0 likes

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Solved!! app crashes on tablet

installed spotify on tablet, but crashes very often. It crashes when app go background (when open another app, or inactive screen, or when the screen is blocked). I noticed that when the screen is blocked, the widget go crazy and start to sparkle, as...

Regular

installed spotify on tablet, but crashes very often. It crashes when app go background (when open another app, or inactive screen, or when the screen is blocked). I noticed that when the screen is bl...

jozelochajtur

Regular

4897 Views

9 replies

0 likes

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Solved!! 99. cent holiday subscription issues

I had spotify premium awhile ago then could not afford it so I cancelled it and I saw I can get 3mos for 99. Cents and when I true to get it it says im not allowed to that I half to pay $9.99 still and im confused because I dont have a premium subscr...

Newbie

I had spotify premium awhile ago then could not afford it so I cancelled it and I saw I can get 3mos for 99. Cents and when I true to get it it says im not allowed to that I half to pay $9.99 still a...

OviiiOne

Community Legend

489 Views

1 replies

0 likes

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Solved!! SD Card Problem

Hello I'm using a Samsung Glaxy S4 Mini (GT-i9195) with a 16GB SD Card. (which has 8GB free space and) Everytime i try to save playlists offline spotify uses my internal memory (which has 500MB free space) I already reinstalled spotify, removed cache...

Newbie

Hello I'm using a Samsung Glaxy S4 Mini (GT-i9195) with a 16GB SD Card. (which has 8GB free space and) Everytime i try to save playlists offline spotify uses my internal memory (which has 500MB fre...

Daniel

Community Legend

822 Views

1 replies

0 likes

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Strange design choice

What is the the thought behind putting the off/online toggle right beneath the shuffle button? I work on a ship, meaning days without internet, and found out the hard way that a simple misclick removed about 1500 songs from my offline playlists.

Newbie

What is the the thought behind putting the off/online toggle right beneath the shuffle button? I work on a ship, meaning days without internet, and found out the hard way that a simple misclick remo...

Daniel

Community Legend

329 Views

1 replies

0 likes

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Solved!! No audio working on LG G2 Mini

Good evening, today i bought the premium version of Spotify but when i try to play music on my Lg,it doesn't make any sound. It work only if i try to play a music on remote with another device. P.S. Sorry for my english Thanks

Regular

Good evening, today i bought the premium version of Spotify but when i try to play music on my Lg,it doesn't make any sound. It work only if i try to play a music on remote with another device. ...

xCaster

Regular

2534 Views

15 replies

0 likes

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