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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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subsciption cancelation

I would like to be refuned today charge of $10.59 because I cancelled my subscription!!! Please and thank you.

Newbie

I would like to be refuned today charge of $10.59 because I cancelled my subscription!!! Please and thank you.

Daniel

Community Legend

535 Views

2 replies

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Solved!! Problem when shake my cell

Hello: I have a problem with spotify premium, when i play a song and I move or shake my phone (HTC one M7) song changes randomly, this happens to me constantly. Spotify version: 1.4.0.6.31 Android Version: 4.4.2 Cesar.

Newbie

Hello:   I have a problem with spotify premium, when i play a song and I move or shake my phone (HTC one M7) song changes randomly, this happens to me constantly.   Spotif...

babiecake799

Newbie

24396 Views

4 replies

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Mobile App - Can see my private messages

Is there anyway i can see my personal messages on my android spotify app?

Visitor

Is there anyway i can see my personal messages on my android spotify app?

Daniel

Community Legend

958 Views

1 replies

0 likes

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Premium Account Does Not Work

I am very frustrated this morning. I tried several times to upgrade to premium in July 2014, and did not appear to be successful -- my account still says, "FREE." However, I did give my credit card information. I was told that no transaction went thr...

Visitor

I am very frustrated this morning.  I tried several times to upgrade to premium in July 2014, and did not appear to be successful -- my account still says, "FREE."     However, I d...

Merik

Community Legend

276 Views

1 replies

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Como eliminó mi cuenta

Quiero eliminar mi cuenta, como debo de hacer? Si en la pagina no sale esa opcion

Newbie

Quiero eliminar mi cuenta, como debo de hacer? Si en la pagina no sale esa opcion

278 Views

0 replies

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Solved!! App won't remember playlist sorting

Hello, unlike the Linux version the Android app does not remember the sorting of the playlists. Everytime I want to listen to another playlist it's sorted by "Custom" (=chronological). Please make it work like the desktop version, because changing th...

Gig Goer

Hello,   unlike the Linux version the Android app does not remember the sorting of the playlists. Everytime I want to listen to another playlist it's sorted by "Custom" (=chronological). &...

schuhumi

Gig Goer

1766 Views

4 replies

1 likes

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Kit Kat lock screen controls disapear

When using android app on kit kat (stock rom) lock screen controls disapear. I didn't not detect a pattern yet. Does anyone have the same situation and find a solution?

Casual Listener

When using android app on kit kat (stock rom) lock screen controls disapear. I didn't not detect a pattern yet. Does anyone have the same situation and find a solution?

mattruizstupi

Casual Listener

3201 Views

12 replies

1 likes

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Galaxy S1 Plus (9001) app won't work after lastest update

Had to uninstall the app as it keeps crashing the phone, can get past the log in screen but then it just crashes

Gig Goer

Had to uninstall the app as it keeps crashing the phone, can get past the log in screen but then it just crashes

350 Views

0 replies

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Spotify won't detect Android device through Wifi -- This is pathetic, Spotify team

Guys.Look up "Spotify won't detect Android" or anything along that line on Google. The sheer number of results you get is absolutely pathetic. At this point, it's not even a niche issue -- It's an issue a vast majority of Android users are facing. An...

Casual Listener

Guys. Look up "Spotify won't detect Android" or anything along that line on Google.  The sheer number of results you get is absolutely pathetic. At this point, it's not even a niche issue ...

Trambuster

Casual Listener

1293 Views

5 replies

3 likes

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Radio serch has disappered from Galaxy S5

Pls Help The radio search function has disappeared from the left hand side, it is available in my your music section but limited to what i was listening too before disappearing. I have cleared the cache etc, un-installed/reinstalled 4 times, changed ...

Casual Listener

Pls Help The radio search function has disappeared from the left hand side, it is available in my your music section but limited to what i was listening too before disappearing. I have ...

Daniel

Community Legend

599 Views

6 replies

0 likes

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Solved!! album offline problem

Hi. I have a premium account that I use on my computer, my Android tablet and my Android phone. I have saved lots of albums that I want to make available offline on my Android devices. However, on my phone it sometimes doesn't let me. On certain albu...

Casual Listener

Hi. I have a premium account that I use on my computer, my Android tablet and my Android phone. I have saved lots of albums that I want to make available offline on my Android devices. However, on my...

Daniel

Community Legend

968 Views

3 replies

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album loses progress after 15 minutes of inactivity

LG Optimus G e975, Android 4.4.2, Spotify 1.4.0.631 If I am playing through a saved (and downloaded) album, and I pause for 15 minutes or so, when I return to Spotify I get the message "This track is not available" and the player shows that there is ...

Casual Listener

LG Optimus G e975, Android 4.4.2, Spotify 1.4.0.631   If I am playing through a saved (and downloaded) album, and I pause for 15 minutes or so, when I return to Spotify I get the message "Th...

Daniel

Community Legend

364 Views

1 replies

0 likes

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Solved!! How to reload a playlist on my android phone?

Hi, I have downloaded one of my playlist (created on my desktop) on my android phone, but the wifi connection was not very good at the time, resulting in a very poor quality / lot of noise. I would like to reload the playlist on my phone, but I canno...

Casual Listener

Hi,   I have downloaded one of my playlist (created on my desktop) on my android phone, but the wifi connection was not very good at the time, resulting in a very poor quality / lot of ...

Sth1958

Casual Listener

2707 Views

2 replies

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Imported new U2 album to Spotify will not allow offline play on mobile device

I can play the album from the desktop version of Spotify, I created a new playlist added the new U2 album to it, then went to my Samsung S4 clicked on the new playlist and ensured play offline was enabled, I see all the songs in the playlist but they...

Newbie

I can play the album from the desktop version of Spotify, I created a new playlist added the new U2 album to it, then went to my Samsung S4 clicked on the new playlist and ensured play offline was en...

Josh

Community Legend

1371 Views

2 replies

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Android Storage

Following error occurs "SYNCING ERROR - Offline syncing has stopped as there's no space left on this device". Also cannot download apps to device as insufficient storage. App is showing 4.4gb and I think much of this must be Spotify. I have a 16GB SD...

Casual Listener

Following error occurs "SYNCING ERROR - Offline syncing has stopped as there's no space left on this device". Also cannot download apps to device as insufficient storage. App is showing 4.4gb and I t...

Daniel

Community Legend

497 Views

1 replies

0 likes

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Solved!! there is a way to play spotify music in an adroid music player?

hello there, i use spotify premium, but i find the music player awful, i have poweramp installed in my device, there is a way to play the offline songs with poweramp?

Casual Listener

hello there, i  use spotify premium, but i find the music player awful, i have poweramp installed in my device, there is a way to play the offline songs with poweramp?

HopelessFaith

Casual Listener

628 Views

2 replies

1 likes

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DO I HAVE TO SCROLL THRU 700+ UNALPHABETIZED SONGS TO REMOVE ONE SONG FROM MY LARGEST PLAYLIST?

DO I HAVE TO SCROLL THROUGH 700+ UNALPHABETIZED SONGS TO FIND THE ONE SONG I WANT TO REMOVE FROM MY LARGEST PLAYLIST? ARE YOU PEOPLE AT SPOTIFY SERIOUSLY CHARGING $10/MONTH AND ENJOYING THE STATUS OF BEING VALUED AT WELL OVER A BILLION DOLLARS AND TE...

Newbie

DO I HAVE TO SCROLL THROUGH 700+ UNALPHABETIZED SONGS TO FIND THE ONE SONG I WANT TO REMOVE FROM MY LARGEST PLAYLIST?   ARE YOU PEOPLE AT SPOTIFY SERIOUSLY CHARGING $10/MONTH AND ENJOYING TH...

341 Views

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Solved!! Why does Spotify say that there is no Internet connection available when there is one (Samsung S4)

I have a Galaxy S4 with the latest updates and most recent Spotify, premium account. I can stream all day on wi-fi, but as soon as I am back on the mobile network things go south. One song plays then Spotify stops. If I try to pick another song (in a...

Regular

I have a Galaxy S4 with the latest updates and most recent Spotify, premium account. I can stream all day on wi-fi, but as soon as I am back on the mobile network things go south. One song plays then...

Peter__

Community Legend

74878 Views

20 replies

2 likes

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Activity Feed

Activity feed? Didn't know there was one. I don't think have one on either one of my devices, the LG phone or Chromebook laptop. Again can some one prove me incorrect or explain why I don't. Thanks in advance

Regular

Activity feed?  Didn't know there was one.  I don't think have one on either one of my devices, the LG phone or Chromebook laptop.  Again can some one prove me incorrect or explain why...

Daniel

Community Legend

447 Views

1 replies

0 likes

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Connect isn't connecting

Hey everyone Ive known about Connect for a while now but since I have an Android phone and a Chromebook laptop and since not many people are thinking about the Chromebooks just yet. I never took the time to try and learn about Connect. I've always be...

Regular

Hey everyone Ive known about Connect for a while now but since I have an Android phone and a Chromebook laptop and since not many people are thinking about the Chromebooks just yet.  I never t...

Daniel

Community Legend

599 Views

1 replies

0 likes

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