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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120160 Views

27 replies

4 likes

  • 120160 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242434 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242434 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603783 Views

79 replies

3 likes

  • 603783 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496529 Views

581 replies

42 likes

Account
Free
  • 496529 Views
  • 581 replies
  • 42 likes

No more Spotify App for Galaxy Tab GT-P1000

Which Spotify App version is the last one that works for this Galaxy Tab and where can i get it?

Casual Listener

Which Spotify App version is the last one that works for this Galaxy Tab and where can i get it?

liftwartbertl

Casual Listener

1222 Views

4 replies

0 likes

  • 1222 Views
  • 4 replies
  • 0 likes

Polishing the Android Kitkat/Lollipop UI

Moved to ideas. Sorry. How do I erase this?

Casual Listener

Moved to ideas. Sorry. How do I erase this?

Daniel

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Offline mode broken on Android 4.4.2/Galaxy S4

After I upgraded to Android 4.4.2 on my Galaxy S4, my offline mode stopped working (starts downloading, stops after 30 or so songs are removed, then removes all files) in my spotify phone client. Offline mode works perfectly on my laptop). I even uni...

Music Fan

After I upgraded to Android 4.4.2 on my Galaxy S4, my offline mode stopped working (starts downloading, stops after 30 or so songs are removed, then removes all files) in my spotify phone client. &nb...

Nadja_1978

Regular

2088 Views

5 replies

0 likes

  • 2088 Views
  • 5 replies
  • 0 likes

Solved!! Set laps between peaces of music

Hi, Is it possible to set more time space between pieces of music when they play ? I use my playlist for dancing and we need some time before the next peace plays and so on. Thank you. pml001 Paris

Music Fan

Hi, Is it possible to set more time space between pieces of music when they play ? I use my playlist for dancing and we need some time before the next peace plays and so on. Thank you. &...

Daniel

Community Legend

730 Views

2 replies

0 likes

  • 730 Views
  • 2 replies
  • 0 likes

Android App / Mobile Enhancement: Downloaded Albums Tab or something like this

Hello Spotify-Team, please add in your Mobile App an Tab "Downloaded Playlists" or "Syncronised Titles" . This is really annoying when you have a lot of Playlists or Albums in your Collection and you must scroll to the moon... to find your Downloaded...

Newbie

Hello Spotify-Team,   please add in your Mobile App an Tab "Downloaded Playlists" or "Syncronised Titles" . This is really annoying when you have a lot of Playlists or Albums in your Co...

Daniel

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

mobile phone app

I went from being a premium member to a free member because I had to change my credit card number. now I can't even access the free portion of the program does anyone know why this is happening?

Casual Listener

I went from being a premium member to a free member because I had to change my credit card number. now I can't even access the free portion of the program does anyone know why this is happening?

Daniel

Community Legend

507 Views

2 replies

0 likes

  • 507 Views
  • 2 replies
  • 0 likes

Make more space on phone- how to delete songs

How can I erase songs I've downloaded from spotify onto my phone?

Newbie

How can I erase songs I've downloaded from spotify onto my phone?

Daniel

Community Legend

1856 Views

1 replies

0 likes

  • 1856 Views
  • 1 replies
  • 0 likes

deaktivated facebook login username fails

Hey I've deactivated my Facebook and now I can't login to spotify because I used my Facebook how do I get a username to login with. Kind regardsBo

Visitor

Hey I've deactivated my Facebook and now I can't login to spotify because I used my Facebook how do I get a username to login with. Kind regards Bo

MattSuda

Spotify Star

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

No space left on SD card

Verizon Galaxy S3 running on Android version 4.4.2 All a sudden my offline playlists I had downloaded to my SD card undownloaded. This happened twice over the span of 2 weeks. I have done a full reinstall about 5 times and the issue keeps happening. ...

Newbie

Verizon Galaxy S3 running on Android version 4.4.2   All a sudden my offline playlists I had downloaded to my SD card undownloaded. This happened twice over the span of 2 weeks. I have done ...

Daniel

Community Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

T-Mobile Android app on data says offline

Are you having trouble on your Android phone(specifically on HTC one m8) with T-Mobile's network, with the app saying offline, on data? Stay frustrated no longer! The reason this happens is because T-Mobile runs their network on IPv6, an unknown issu...

Casual Listener

Are you having trouble on your Android phone(specifically on HTC one m8) with T-Mobile's network, with the app saying offline, on data? Stay frustrated no longer! The reason this happens is because T...

Daniel

Community Legend

1975 Views

3 replies

0 likes

  • 1975 Views
  • 3 replies
  • 0 likes

very confusing

I got premium today to my mobile...and there is instruction that: You can use Spotify to sync your own local files to the Spotify app on your Android or iOS device. Make a playlist on your computer containing music from your Local music files Connect...

Casual Listener

I got premium today to my mobile...and there is instruction that:   You can use Spotify to sync your own local files to the Spotify app on your Android or iOS device. Make a playlist on ...

CPI

Newbie

1075 Views

2 replies

0 likes

  • 1075 Views
  • 2 replies
  • 0 likes

SD-Card problems

Hey! I have CAT B15Q phone. I have installed a SD card in it, but Spotify cannot find it. I know that there is another thread about this, but it does not matter if i reinstall the app - it still cant find the SD card to store my music. Instead it is ...

Casual Listener

Hey!   I have CAT B15Q phone. I have installed a SD card in it, but Spotify cannot find it. I know that there is another thread about this, but it does not matter if i reinstall the app - ...

rangoy

Regular

1083 Views

4 replies

0 likes

  • 1083 Views
  • 4 replies
  • 0 likes

Family account connect to one Android for play

Hallo, I plan to use a family account with two premium-menbers. Each Member used spotify on her ouwn Android-Phone for hear music local. Can I play to all devices (connect) with my familyaccount or only to my devices? Thanks. Uwe

Newbie

Hallo,   I plan to use a family account with two premium-menbers. Each Member used spotify on her ouwn Android-Phone for hear music local. Can I play to all devices (connect) with my famil...

Daniel

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

phone

Why's my spotify not playing sound it can't be the phone coz it plays on you tube and everything else apart from spotify I need help here don't know what it's doing

Newbie

Why's my spotify not playing sound it can't be the phone coz it plays on you tube and everything else apart from spotify I need help here don't know what it's doing

Jordi

Community Legend

73770 Views

1 replies

0 likes

  • 73770 Views
  • 1 replies
  • 0 likes

My account is automatically unfollowing artists

I love spotify with every fiber of my being but an issue has occurred recently my spotify account has been automatically unfollowing artists I pay for premium so I sort of expectations that I should not have a limit or I should at least get some type...

Newbie

I love spotify with every fiber of my being but an issue has occurred recently my spotify account has been automatically unfollowing artists I pay for premium so I sort of expectations that I should ...

OviiiOne

Community Legend

1219 Views

1 replies

1 likes

  • 1219 Views
  • 1 replies
  • 1 likes

Cuenta que ya no uso

Hola! Tengo una cuenta premium que ya no uso pero me siguen cobrando, cómo hago para cancelar ésa cuenta y que ya no me cobren?

Newbie

Hola! Tengo una cuenta premium que ya no uso pero me siguen cobrando, cómo hago para cancelar ésa cuenta y que ya no me cobren?

OviiiOne

Community Legend

593 Views

3 replies

0 likes

  • 593 Views
  • 3 replies
  • 0 likes

(Bug report?) Spotify offline: deletes album temporarily after pause (Motorola G)

I am having an anoying problem with Spotfiy offline in Android 4.4.2 (see specific info like kernel at the end). Here is how to reproduce it: 1. Save an album (not playlist) offline 2. Play any song in the album 3. Lock the phone (mine is locked with...

Regular

I am having an anoying problem with Spotfiy offline in Android 4.4.2 (see specific info like kernel at the end).   Here is how to reproduce it:   1. Save an album (not playlist) offli...

hedsonojeda

Newbie

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Solved!! Spotify buffering at end of every song

Hey there. I have problem with Spotify in Android after update. I updated Spotify and now it keeps buffering at end of song, at every song. Playback stops at end of song befere crossfade and then continue. I have no problems with Internet, as my mobi...

Visitor

Hey there.   I have problem with Spotify in Android after update. I updated Spotify and now it keeps buffering at end of song, at every song. Playback stops at end of song befere crossfade a...

rytymu

Gig Goer

8139 Views

33 replies

0 likes

  • 8139 Views
  • 33 replies
  • 0 likes

Spotify won't open on my Galaxy Tab

It previously worked fine, but somewhere along the way, it stopped, and now won't open at all. I've uninstalled and re-installed with no luck. When I try to open, I get the "Unfortunately, Spotify has stopped" message. Works fine on my phone. Tablet ...

Newbie

It previously worked fine, but somewhere along the way, it stopped, and now won't open at all. I've uninstalled and re-installed with no luck. When I try to open, I get the "Unfortunately, Spotify ha...

Daniel

Community Legend

3007 Views

1 replies

0 likes

Android
galaxy tab
Spotify
  • 3007 Views
  • 1 replies
  • 0 likes

store song on SD card

hello i have a new LG g3 on lollipop and i try to put my song on my 64gb sd card. it seems to store some info on the sd card but the application storage is also groing on ty internal storage. i had before a sony z1 and eveirything was fine, all the s...

Casual Listener

hello   i have a new LG g3 on lollipop and i try to put my song on my 64gb sd card. it seems to store some info on the sd card but the application storage is also groing on ty internal s...

Daniel

Community Legend

764 Views

3 replies

0 likes

  • 764 Views
  • 3 replies
  • 0 likes