Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194534 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535758 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439328 Views
565 replies
37 likes
=== START OF TEMPLATE === Description No UI LG G3 only the three horizontal lines in the top right corner, pressing it does nothing What are the steps you took to get to the error/issue? Reinstalled spotify What I expected to happen I expect spotify ...
=== START OF TEMPLATE === Description No UI LG G3 only the three horizontal lines in the top right corner, pressing it does nothing What are the steps you took to get to...
Community Legend
543 Views
1 replies
0 likes
how do you clear the queue? And if you clear the queue does it delete it from your playlist?
how do you clear the queue? And if you clear the queue does it delete it from your playlist?
Community Legend
629 Views
3 replies
0 likes
the songs that are not available offline are skipping and will not play all the way through. how can I make these songs available offline so I can listen to them fully?
the songs that are not available offline are skipping and will not play all the way through. how can I make these songs available offline so I can listen to them fully?
Community Legend
373 Views
1 replies
0 likes
Mi hijo creo una cuenta de spotify con un hotmail inventado i guardo el hotmail , contraseña , i nombre de uruario en el mobil i luego la izo premium con mi tarjeta de credito , el problema es que tubimos que resetear el mobil i perdimos toda la info...
Mi hijo creo una cuenta de spotify con un hotmail inventado i guardo el hotmail , contraseña , i nombre de uruario en el mobil i luego la izo premium con mi tarjeta de credito , el problema es que tu...
Community Legend
414 Views
1 replies
0 likes
Whenever I try to sync local files from my computer to my Android Phone it says Connect your device to the same wifi as your computer. Then open spotifys iphone app or android app to sync your music. I'm doing this from a desktop computer.... There i...
Whenever I try to sync local files from my computer to my Android Phone it says Connect your device to the same wifi as your computer. Then open spotifys iphone app or android app to sync your music....
Community Legend
343 Views
1 replies
0 likes
Going on a trip tomorrow and thought it might be nice to get use of the offline feature. But when im going to download the app for my phone (Motorola mb525) it says its not compatible with my phone. Is there anyway to fix this? or is my phone just "t...
Going on a trip tomorrow and thought it might be nice to get use of the offline feature. But when im going to download the app for my phone (Motorola mb525) it says its not compatible with my phone...
Community Legend
5310 Views
1 replies
0 likes
Cuando tengo conectado mi smartphone de android a mi coche por bluetooth para poder reproducir mi musica de mi dispositivo automaticamente se abre la app de spotify para reproducir sin dar yo mi permiso. ¿Hay alguna configuración para evitar esto?
Cuando tengo conectado mi smartphone de android a mi coche por bluetooth para poder reproducir mi musica de mi dispositivo automaticamente se abre la app de spotify para reproducir sin dar yo mi perm...
Community Legend
2547 Views
1 replies
0 likes
i cant store the ofline music to my sd card wich got 56GB of free space, i tried every post about this i could find but nothing workes. spotify version 1.9.0.1273 i reinstaled it multiple times with removing cash and stuff. and i don't have te folder...
i cant store the ofline music to my sd card wich got 56GB of free space, i tried every post about this i could find but nothing workes. spotify version 1.9.0.1273 i reinstaled it multiple times wit...
Community Legend
529 Views
1 replies
0 likes
Evertime I try to save any new music to my account it says it is saved and the a short time later when I return it is gone. I've tried removing my devices & completely removing the app. Then reinstalled only to have the same problem. Galaxy S5 -Brad
Evertime I try to save any new music to my account it says it is saved and the a short time later when I return it is gone. I've tried removing my devices & completely removing the app. Then rein...
Community Legend
788 Views
2 replies
1 likes
Sorry if this has been answered, but I can't find it anywhere. I downloaded a bunch of music on my Nexus 5 at work, with the hopes that my computer would see what I downloaded and download the same music, keeping my libraries consistent. Spotify defi...
Sorry if this has been answered, but I can't find it anywhere. I downloaded a bunch of music on my Nexus 5 at work, with the hopes that my computer would see what I downloaded and download...
Community Legend
594 Views
1 replies
0 likes
Reinstalled Spotify and attempted to Log in with Facebook when this message occurs. Is there a way to reconnect this reinstall to its original account or does a technician need to delete the originail account? Was originally installed under a trial o...
Reinstalled Spotify and attempted to Log in with Facebook when this message occurs. Is there a way to reconnect this reinstall to its original account or does a technician need to delete the origina...
Community Legend
792 Views
2 replies
0 likes
Hey, i have a problem. I have a Spotify on PC and on my Galaxy Note 2. In spotify PC in devices tab after selecting GT-N7100 I would like to sync Local Files, but all the time "pending" if i choose local files. What is a problem ? Merry Christmas and...
Hey, i have a problem. I have a Spotify on PC and on my Galaxy Note 2. In spotify PC in devices tab after selecting GT-N7100 I would like to sync Local Files, but all...
Community Legend
397 Views
1 replies
0 likes
Music isn't playing whether in on or offline mode. when I press play it immediately goes back to pause and sometimes plays for approximately one tenth of a seconddoes not work with or without headphones and other applications for music are not affect...
Music isn't playing whether in on or offline mode. when I press play it immediately goes back to pause and sometimes plays for approximately one tenth of a seconddoes not work with or without headpho...
Community Legend
527 Views
3 replies
0 likes
Assinei a versão premium hoje, mas quando vou escutar um album no smartphone continua disponivel somente pelo modo aleatorio!!! O que faço????
Assinei a versão premium hoje, mas quando vou escutar um album no smartphone continua disponivel somente pelo modo aleatorio!!! O que faço????
Community Legend
364 Views
1 replies
0 likes
I'm listening to Katy Perry's album "One of the Boys" and the song it says is playing is "I Think I'm Ready" but it is actually the acoustic version of Thinking of You. The acoustic version of Thinking of You plays I Think I'm Ready instead of the ac...
I'm listening to Katy Perry's album "One of the Boys" and the song it says is playing is "I Think I'm Ready" but it is actually the acoustic version of Thinking of You. The acoustic version of Thinki...
Community Legend
540 Views
1 replies
0 likes
I originally thought the app was crashing because the Spotify app started up, briefly showed the playlists and then vanished. However it still showed in the running application list. When I activated Spotify in portrait mode it stays open and does no...
I originally thought the app was crashing because the Spotify app started up, briefly showed the playlists and then vanished. However it still showed in the running application list. When I acti...
Community Legend
562 Views
2 replies
0 likes
Hi, I have a very enoiing problem. It only shows when I have offline mode activated. I click on a song and it start playing for 5 sec then the sound stops but according to Spotify it's still playing(the song is still playing). To make the sound come ...
Hi, I have a very enoiing problem. It only shows when I have offline mode activated. I click on a song and it start playing for 5 sec then the sound stops but according to Spotify it's still playi...
Community Legend
630 Views
2 replies
0 likes
Hi all Spotify is working well with my Galaxy s3 via wlan. But with t-mobile 90% of the time i geht a message `no Internet connection` This makes no fun and i canceld my premium account. Ans hints?
Hi all Spotify is working well with my Galaxy s3 via wlan. But with t-mobile 90% of the time i geht a message `no Internet connection` This makes no fun and i canceld...
Gig Goer
1342 Views
8 replies
0 likes
Buenas! Tengo una cuenta de Spotify Premiun, y a la hora de sincronizar tanto el iPad como el movil android para agregar los archivos locales, el Spotify del ordenador (w8) no reconoce los dispositivos. ¿cómo pueod solucionarlo?
Buenas! Tengo una cuenta de Spotify Premiun, y a la hora de sincronizar tanto el iPad como el movil android para agregar los archivos locales, el Spotify del ordenador (w8) no reconoce los disp...
Spotify Star
666 Views
1 replies
0 likes
I bought the new Black Keys album and downloaded it to my PC. I imported the album into a playlist in Spotify and made it available offline. It syncs to my Galaxy S4 just fine, it just won't play the songs. All songs say "This track is not available"...
I bought the new Black Keys album and downloaded it to my PC. I imported the album into a playlist in Spotify and made it available offline. It syncs to my Galaxy S4 just fine, it just won't play the...
Newbie
7570 Views
5 replies
0 likes
