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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194487 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194487 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535699 Views

78 replies

3 likes

  • 535699 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439272 Views

565 replies

37 likes

Account
Free
  • 439272 Views
  • 565 replies
  • 37 likes

Android playlist, art, playback issues

Hi, I love Spotify; I really do. However, I've been trying to cope with an endless stream of problems from the Android app. I've been suffering from the disappearing download problem for weeks now. I've tried all that I can. I spent hours putting tog...

Newbie

Hi,   I love Spotify; I really do.  However, I've been trying to cope with an endless stream of problems from the Android app.  I've been suffering from the disappearing download p...

Daniel

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Song no avaible in regon but it was earlier...

Hello, I have been about 3 weeks spotify premium ... I live in Austria and have all problehmlos favorite albums offline heard and speckled eichert ... I can ○ to once every title no longer dan play these are no longer available in my region ? ! ........

Newbie

Hello, I have been about 3 weeks spotify premium ... I live in Austria and have all problehmlos favorite albums offline heard and speckled eichert ... I can ○ to once every title no longer dan play t...

MattSuda

Spotify Star

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

When I go on spotify it doesn't load featured playlists.

Even toplists, new releases and genres and moods doesn't seem to be working either. To be clear i am connected to the internet when I try and am a premium member;)

Casual Listener

Even toplists, new releases and genres and moods doesn't seem to be working either. To be clear i am connected to the internet when I try and am a premium member;)

MattSuda

Spotify Star

909 Views

5 replies

0 likes

  • 909 Views
  • 5 replies
  • 0 likes

Download not working - "turn on 2g/3g" message

Hey guys, My Spotify app tells me to "turn on 2G/3G to download" music from my playlist even though I have the "Sync over cellular" option switched on. I guess the issue is that my HTC phone is connected to the Internet via USB and the Laptop's Inter...

Newbie

Hey guys,   My Spotify app tells me to "turn on 2G/3G to download" music from my playlist even though I have the "Sync over cellular" option switched on. I guess the issue is that my HTC pho...

Daniel

Community Legend

731 Views

1 replies

0 likes

  • 731 Views
  • 1 replies
  • 0 likes

App Spotify não carrega se não tiver sinal de internet.

Estou tendo grandes problemas com o meu app Spotify no Motog. Ele abre porém não carrega as playlists, fica com a tela toda preta com apenas os tracinhos no canto superior esquerdo, mais nada. Notei que quando eu tenho conectividade com a internet el...

Regular

Estou tendo grandes problemas com o meu app Spotify no Motog. Ele abre porém não carrega as playlists, fica com a tela toda preta com apenas os tracinhos no canto superior esquerdo, mais nada. Notei ...

Daniel

Community Legend

1300 Views

6 replies

0 likes

  • 1300 Views
  • 6 replies
  • 0 likes

Anroid App Closed (Minimized) But Still Plays Music

Hi! I am having a strange issue with my Spotify app in an Android device. When I click on 'your music' section the application minimized itself but the music continues playing. I can also manage what it's being played with another device using the 'c...

Casual Listener

Hi! I am having a strange issue with my Spotify app in an Android device. When I click on 'your music' section the application minimized itself but the music continues playing. I can also m...

mtsaraniti

Casual Listener

2639 Views

4 replies

0 likes

  • 2639 Views
  • 4 replies
  • 0 likes

Solved!! [1.9.0.1273] Three problems with followed artists

Hi, with the Android app (1.9.0.1273), there are three major problems with followed artists: 1) When I go to My Music \ Artists, I only see artists with saved songs/abums, but according to me and to the Windows app, I should see there the followed ar...

Regular

Hi, with the Android app (1.9.0.1273), there are three major problems with followed artists:   1) When I go to My Music \ Artists, I only see artists with saved songs/abums, but ac...

Ev3ts

Regular

796 Views

2 replies

0 likes

  • 796 Views
  • 2 replies
  • 0 likes

Solved!! why does playlist need downloading after album?

hi all. after downloading an album so it is available offline, then creating a playlist from it. i then have to download the playlist also to have that offline too would have thought this should happen automatically. I'm using the app on a htc m8 run...

Visitor

hi all. after downloading an album so it is available offline, then creating a playlist from it. i then have to download the playlist also to have that offline too 😕 would have thought this shoul...

user-removed

Not applicable

541 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Android Offline playlists- Three or More Device error, despite removing them all

My app is displaying the following error when trying to download a playlist for offline: "SYNCING ERROR You have synced your playlists to more than three devices. You can only have three devices synced at any one time. This device will therefore be d...

Newbie

My app is displaying the following error when trying to download a playlist for offline: "SYNCING ERROR You have synced your playlists to more than three devices. You can only have three devices ...

Daniel

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Notification on notification bar disappears

Hi I have a Samsung Galaxy Note 3 with Android 4.4.2 and I am playing with Spotify connect on a Denon avr. When I start playing, I have page Spotify notification of current song playing. After some time the notification disappears. Do not know why, i...

Community Legend

Hi I have a Samsung Galaxy Note 3 with Android 4.4.2 and I am playing with Spotify connect on a Denon avr.  When I start playing,  I have page Spotify notification of current song playi...

camillo75

Community Legend

2987 Views

2 replies

1 likes

  • 2987 Views
  • 2 replies
  • 1 likes

downloaded music

If I have premium and have downloaded all my music on my phone does that mean I will also be able to play my downloaded playlists while offline on my laptopor will I have to re download them on my laptop aswell.

Visitor

If I have premium and have downloaded all my music on my phone does that mean I will also be able to play my downloaded playlists while offline on my laptopor will I have to re download them on my la...

Daniel

Community Legend

465 Views

3 replies

0 likes

  • 465 Views
  • 3 replies
  • 0 likes

offline mode problems

Hi! I have a samsing s5, with Spotify premium. When i play songs in online mode everything works perfect. I have created a list with my songs and enabled them for offline mode (they even have a green arrow next to them). But when Im not connected to ...

Newbie

Hi! I have a samsing s5, with Spotify premium. When i play songs in online mode everything works perfect. I have created a list with my songs and enabled them for offline mode (they even have a g...

Daniel

Community Legend

756 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Does the app need to be active in order to sync?

Whenever I open Spotify on my Android phone, the notification bar at the top of the screen says "Downloading". If I keep the app open in the background and then go back to it later, the same message appears again. I would expect Spotify to sync if it...

Casual Listener

Whenever I open Spotify on my Android phone, the notification bar at the top of the screen says "Downloading". If I keep the app open in the background and then go back to it later, the same message ...

Daniel

Community Legend

485 Views

2 replies

0 likes

  • 485 Views
  • 2 replies
  • 0 likes

Galaxy S3 equalizer

So I turned on my equalizer earlier and every time I paused the song, it cracks. And I also encountered a problem where it started to cracking loudly. Any ways to counter this problem?

Regular

So I turned on my equalizer earlier and every time I paused the song, it cracks. And I also encountered a problem where it started to cracking loudly. Any ways to counter this problem?

Daniel

Community Legend

908 Views

3 replies

0 likes

  • 908 Views
  • 3 replies
  • 0 likes

spotify vodafone

Non riesco ad attivare l'offerta Vodafone x spotify associata ad infinity o meglio infinity lo posso attivare ma spotify no mi dice di ritornare sul sito con connessione Vodafone attiva sul dispositivo ma io ho attivato la connessione dati solo ke nu...

Newbie

Non riesco ad attivare l'offerta Vodafone x spotify associata ad infinity o meglio infinity lo posso attivare ma spotify no mi dice di ritornare sul sito con connessione Vodafone attiva sul dispositi...

Daniel

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Turn off sync and play Spotify from computer only

When I start playing Spotify on my work computer, it automatically syncs with my phone and takes up my data and runs down my battery. How can I get it to just play from my computer, rather than using the app on my Samsung Galaxy SIII?

Newbie

When I start playing Spotify on my work computer, it automatically syncs with my phone and takes up my data and runs down my battery.  How can I get it to just play from my computer, rather than...

Daniel

Community Legend

1152 Views

1 replies

0 likes

  • 1152 Views
  • 1 replies
  • 0 likes

APP laungage

Hi, wonder if it's possible to have the Spotify display langauge according to the system language, i.e Mandarin. Just signed up Spotify for mum, she can't read english. Was hoping the Spotify app display mandarin. Regards Moses

Newbie

Hi, wonder if it's possible to have the Spotify display langauge according to the system language, i.e Mandarin. Just signed up Spotify for mum, she can't read english. Was hoping the Spotify app d...

Daniel

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Android APP error

Hi, I have downloades and installed your app for Android devices but when I lauch it it says an error message in spanish that says the following: "Parece que hay un problema con tu instalación de la app. Para obtener mejores resultados, debes reinsta...

Newbie

Hi, I have downloades and installed your app for Android devices but when I lauch it it says an error message in spanish that says the following: "Parece que hay un problema con tu instalación de la ...

Daniel

Community Legend

620 Views

3 replies

0 likes

  • 620 Views
  • 3 replies
  • 0 likes

spotify automatically changeses songs and automatically starts playing

I have and HTC DNA, also I am a premium user. I use spotify every single day, almost all day during the week. I do not have issues with spotify on any of my desktop or labtops. I use spotify on my phone during my commute to and from work and at the g...

Regular

I have and HTC DNA, also I am a premium user. I use spotify every single day, almost all day during the week. I do not have issues with spotify on any of my desktop or labtops. I use spotify on my ph...

Daniel

Community Legend

516 Views

2 replies

0 likes

  • 516 Views
  • 2 replies
  • 0 likes

problems with spotify

I am using a Samsung galaxy s3. For some reason when I download it and open it the screen said no SD card found. I wasn't really able to do anything. I don't have an SD card but why do I need one when I have about 10 GB of space left? My device is no...

Newbie

I am using a Samsung galaxy s3. For some reason when I download it and open it the screen said no SD card found. I wasn't really able to do anything. I don't have an SD card but why do I need one whe...

Daniel

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes