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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7403 Views

0 replies

7 likes

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Xperia Z2 tablet + unlimited

I have a Sony Xperia z2 tablet and iPad + Spotify unlimited. For some reason I get only shuffle feature in my Xperia tablet, iPad is working without problems. Is Spotify interpreting my Z2 tablet as Android phone???

Newbie

I have a Sony Xperia z2 tablet and iPad + Spotify unlimited. For some reason I get only shuffle feature in my Xperia tablet, iPad is working without problems. Is Spotify interpreting my Z2 tablet as ...

SuperWisdom

Community Legend

513 Views

1 replies

0 likes

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  • 1 replies
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Android 4.4.4 Lockscreen Widget is missing.

Is there a know Issue with on the Nexus5 ? I dont got the Spotify Widget on the Lockscren. Also i cant find it in the List of Lockscreen Widgets...

Casual Listener

Is there a know Issue with on the Nexus5 ? I dont got the Spotify Widget on the Lockscren. Also i cant find it in the List of Lockscreen Widgets...

elPatricko

Casual Listener

1705 Views

2 replies

0 likes

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  • 2 replies
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Solved!! auto play over blue tooth?

hi all. should the app resume play back when the phone reconnects to my car stereo over bt? thanksdan

Visitor

hi all. should the app resume play back when the phone reconnects to my car stereo over bt? thanks dan

Daniel

Community Legend

1519 Views

6 replies

0 likes

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  • 6 replies
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Solved!! No longer playing music from SD card in playlists...

I have a Samsung Galaxy tablet and up until about a week ago Spotify would play all the music I have on my SD card that I added to my playlists, but now an error message comes up saying the song isn't available... I'm not sure what to do to get it wo...

Casual Listener

I have a Samsung Galaxy tablet and up until about a week ago Spotify would play all the music I have on my SD card that I added to my playlists, but now an error message comes up saying the song isn'...

Daniel

Community Legend

1119 Views

3 replies

0 likes

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  • 3 replies
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songs skipping ahead

Im a premium account user and my Spotify keeps skipping ahead songs when using my Android app on my HTC One phone. This happens with synch, playlists and normal streaming with and without headphones. I have tried factory reset of my phone and uninsta...

Casual Listener

Im a premium account user and my Spotify keeps skipping ahead songs when using my Android app on my HTC One phone. This happens with synch, playlists and normal streaming with and without headphones....

Daniel

Community Legend

892 Views

1 replies

0 likes

abdroid app htc one
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spotify skipping ahead songs

I pay Premium but lately my spotify has had fits of only playin 1-5 secs of a song then skipping ahead when using the android app on my HTC one phone. This happens with synch, playlists and regular streaming with and without headphones. Have tried fa...

Casual Listener

I pay Premium but lately my spotify has had fits of only playin 1-5 secs of a song then skipping ahead when using the android app on my HTC one phone. This happens with synch, playlists and regular s...

DVelasquez79

Casual Listener

2756 Views

4 replies

0 likes

Windows
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Crashes shortly after launching. Moto G 4G Lte

So whenever I got to listen to music the app seems to crash or close itself. I'll launch the app, play music, then go to do other things and it shortly crashes. I've checked to make sure nothing on my phone is doing this so I'm lost here. Any and all...

Newbie

So whenever I got to listen to music the app seems to crash or close itself. I'll launch the app, play music, then go to do other things and it shortly crashes. I've checked to make sure nothing...

Pame_mis

Newbie

1140 Views

3 replies

0 likes

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  • 3 replies
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No Internet Connection - Samsung Note 3

So, this is an issue I've been having for a long time across multiple phones. I'll open the app on my phone and it'll say that I don't have an Internet connection. Sometimes restarting the app or the phone will fix the problem, other times I simply h...

Regular

So, this is an issue I've been having for a long time across multiple phones. I'll open the app on my phone and it'll say that I don't have an Internet connection. Sometimes restarting the app or the...

Daniel

Community Legend

1036 Views

2 replies

0 likes

internet
Samsung note 3
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spotify Grey screen

Recently after re-instaling the spotify app I do only get a Grey screen with a not working menu button.On Xperia t android 4.3. Does somebody know how to solvent this problem?

Casual Listener

Recently after re-instaling the spotify app I do only get a Grey screen with a not working menu button. On Xperia t android 4.3. Does somebody know how to solvent this problem?

Brandtair

Casual Listener

4076 Views

2 replies

0 likes

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Solved!! How to disable Spotify Connect

Hi, since a few days my Samsung s4mini displays the songs which i hear on my pc. In the Connect options of the phone i can only chose between the two devices (PC and phone), but cant disable it. In the device option on the PC it says "conncected to s...

Casual Listener

Hi,   since a few days my Samsung s4mini displays the songs which i hear on my pc. In the Connect options of the phone i can only chose between the two devices (PC and phone), but cant disab...

Narut

Casual Listener

9989 Views

5 replies

3 likes

  • 9989 Views
  • 5 replies
  • 3 likes

Losing last playing track when closing and re-opening app after a while

Hi all. I'm a Premium user, using Spotify 1.4.0.631 on a Nexus 5 with Android 4.4.4. Here's the typical situation where I find the bug I wish to report: - I download tracks to listen in offline mode - I play offline music, then later I pause a track ...

Music Fan

Hi all. I'm a Premium user, using Spotify 1.4.0.631 on a Nexus 5 with Android 4.4.4. Here's the typical situation where I find the bug I wish to report:   - I download tracks to listen in of...

Daniel

Community Legend

1611 Views

3 replies

0 likes

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  • 3 replies
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How to "disconnect" by android phone and laptop?

I want to use them for different playlists and I don't want one to change the other one. It worked the way I wanted it until I upgraded the laptop version of spotify and I want to change it back to the way it was. I cannot see any options to do this.

Roadie

I want to use them for different playlists and I don't want one to change the other one.   It worked the way I wanted it until I upgraded the laptop version of spotify and I want to change i...

EarlPurple

Roadie

1723 Views

4 replies

0 likes

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  • 4 replies
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Spotify crashes when opening open.spotify.com link.

Today I was trying to open a song from the browser. But spotify keeps crashing when opening the link.

Casual Listener

Today I was trying to open a song from the browser. But spotify keeps crashing when opening the link.

Daniel

Community Legend

616 Views

2 replies

0 likes

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  • 2 replies
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Folders, Genre Tags and drag and drop play lists

When will we see drag and drop sorting of play lists and the ability to create folders like the desktop app?
Do we really need to go to the desktop to organize our library of music when we have an Android mobile computer in our pockets?
The third part ...

Roadie

When will we see drag and drop sorting of play lists and the ability to create folders like the desktop app?<br>Do we really need to go to the desktop to organize our library of music when we h...

paulina4007

Newbie

1099 Views

2 replies

0 likes

drag and drop
folders
genres
Playlists
Tags
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  • 2 replies
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PLEASE FIX SMS and email notifications still non existent.

I am getting really mad that spotify fixed the issue with not being able to hear directions from an app, but still never fixed the issue that they will not play notifications (really low to the point you can't hear it). I drive long distance all the ...

Newbie

I am getting really mad that spotify fixed the issue with not being able to hear directions from an app, but still never fixed the issue that they will not play notifications (really low to the point...

Daniel

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
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External Sound System Help

Question:I am new to Spotify and so far LOVE it! The one thing I am interested in doing is plugging my phone into an exteral sound system. I have a "boom box" that has a jack that hooks up to my iPod and plays the songs from it. I have been able to d...

Casual Listener

Question: I am new to Spotify and so far LOVE it!  The one thing I am interested in doing is plugging my phone into an exteral sound system.  I have a "boom box" that has a jack that hooks...

Daniel

Community Legend

894 Views

8 replies

0 likes

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volume too low

This has been happening for a few weeks now.. I have the apple ear buds and use them at my job driving truck.. I loved Spotify and honestly still love it, but now for some reason the volume seems to be turned down doesn't matter what quality of music...

Music Fan

This has been happening for a few weeks now.. I have the apple ear buds and use them at my job driving truck.. I loved Spotify and honestly still love it, but now for some reason the volume seems to...

KDbeast42813

Music Fan

2158 Views

7 replies

0 likes

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When playing an album it randomly switches to one of my radio stations.

Ok, for a few weeks now, whenever I am playing an album on the mobile app it will play a few songs and then randomly switch to a radio station that I was playing previously. Not necessarily the last radio station I was playing but it will pick one of...

Regular

Ok, for a few weeks now, whenever I am playing an album on the mobile app it will play a few songs and then randomly switch to a radio station that I was playing previously.  Not necessarily&nbs...

Daniel

Community Legend

1648 Views

1 replies

1 likes

  • 1648 Views
  • 1 replies
  • 1 likes

Playlist won't update on Galaxy S5

Hi, I've had this problem for 2 days now. I've updated a playlist on my computer, and it works as usual. And no problem the 100 times before that either. But now the last time, sure, the playlist was still in my phone. But there was no tracks in it.....

Newbie

Hi, I've had this problem for 2 days now. I've updated a playlist on my computer, and it works as usual. And no problem the 100 times before that either. But now the last time, sure, the playlist w...

Daniel

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Usuario Premium le sale el modo sin conexión cuando no está activado

Hola buenas, el problema está en que soy usuario Premium (mi cuenta caduca dentro de 1 año y medio) y el dispositivo me dice todo el rato que estoy sin conexión aunque tenga desactivada la opción de escuchar música sin conexión. No puedo utilizar la ...

Casual Listener

Hola buenas, el problema está en que soy usuario Premium (mi cuenta caduca dentro de 1 año y medio) y el dispositivo me dice todo el rato que estoy sin conexión aunque tenga desactivada la opción de ...

Daniel

Community Legend

604 Views

3 replies

0 likes

  • 604 Views
  • 3 replies
  • 0 likes