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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854765 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854765 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20478 Views
  • 3 replies
  • 0 likes
  • 20478 Views
  • 3 replies
  • 0 likes

The Track is Not Available, help?

Hi, So I've been a Spotify Premium user for probably over a year now, with a valid, unexpired debit card paying the subscription fee monthly. I've never had a problem with the Spotify Android app, but recently, ever since I reinstalled the app, I've ...

  • Casual Listener
  • Hi, So I've been a Spotify Premium user for probably over a year now, with a valid, unexpired debit card paying the subscription fee monthly. I've never had a problem with the Spotify Android app...
  • kristennc
  • Casual Listener
  • 2285 Views
  • 6 replies
  • 0 likes
  • 2285 Views
  • 6 replies
  • 0 likes

Track Not Available Error

Thanks for looking at my post... Alright, here is my issue. I have an HTC OneX phone running android. I have been a premium member for over a year if not two. My subscription is current. I only download tracks over wifi unless I am streaming a track ...

  • Visitor
  • Thanks for looking at my post...   Alright, here is my issue.  I have an HTC OneX phone running android.  I have been a premium member for over a year if not two.  My subscrip...
  • kristennc
  • Casual Listener
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Solved!! Android sound quality differs between local and downloaded music

I switched to a Samsung Galaxy Note 3 a few months ago and have since been generally pleased with my sound quality through my headphones. However, and I noticed this on my last phone too, the overall volume seems to be quieter and some of the levels ...

  • Casual Listener
  • I switched to a Samsung Galaxy Note 3 a few months ago and have since been generally pleased with my sound quality through my headphones. However, and I noticed this on my last phone too, the overall...
  • JP0le
  • Casual Listener
  • 2760 Views
  • 6 replies
  • 0 likes
  • 2760 Views
  • 6 replies
  • 0 likes

BUG - missing play panel

About half the time after picking a song from a playlist, the panel showing the current track and play/pause doesn't appear at the bottom of the screen as it should. So there is no way to access the actual player screen.

  • Music Fan
  • About half the time after picking a song from a playlist, the panel showing the current track and play/pause doesn't appear at the bottom of the screen as it should. So there is no way to access the ...
  • Daniel
  • Community Legend
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes

SD Card Unexpected Unmounting Issue.

I have seen posts about other android devices having issues with the SD card randomly unmounting. I have had this issue for a couple of months now and notcing that spotify was always up when I would get the message that the SD card was unexpectedly u...

  • Casual Listener
  • I have seen posts about other android devices having issues with the SD card randomly unmounting.  I have had this issue for a couple of months now and notcing that spotify was always up when I ...
  • Foomanshu
  • Casual Listener
  • 718 Views
  • 2 replies
  • 0 likes
  • 718 Views
  • 2 replies
  • 0 likes

Solved!! Sub Genre menu missing???

I had to facotry reset my phone. I got everything back up and running. I open spotify, go to Browse, ROCK. Then usually I can chosse the menu to open the list of sub-genres (Rock and Roll, Metal....) This option is not there? Anyone know how to get i...

  • Regular
  • I had to facotry reset my phone.  I got everything back up and running.  I open spotify, go to Browse, ROCK.  Then usually I can chosse the menu to open the list of sub-genres (Rock an...
  • nixie21
  • Regular
  • 3029 Views
  • 7 replies
  • 0 likes
  • 3029 Views
  • 7 replies
  • 0 likes

When playing shuffle, it always plays the exact same list

I have a lottttt of albums on my Spotify account and when I play 'shuffle my music' on my Samsung Galaxy S4 (Android) it always plays just 2 cd's(always the same ones). Very very annoying, because I want to shuffle all of my cd's (obviously). It has ...

  • Newbie
  • I have a lottttt of albums on my Spotify account and when I play 'shuffle my music' on my Samsung Galaxy S4 (Android) it always plays just 2 cd's(always the same ones). Very very annoying, becau...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

How to add cellphone tracks into spotify playlist?

I wanna know if there is any possibility how to add songs from my mobile phone to spotify playlist

  • Casual Listener
  • I wanna know if there is any possibility how to add songs from my mobile phone to spotify playlist 😞  
  • Daniel
  • Community Legend
  • 420 Views
  • 3 replies
  • 0 likes
  • 420 Views
  • 3 replies
  • 0 likes

Connect question..

Hi, Can you stream to multiple Android devices? I would be great to have a SONOS-like experience. Kr, Phil

  • Regular
  • Hi,   Can you stream to multiple Android devices? I would be great to have a SONOS-like experience.    Kr,   Phil
  • Daniel
  • Community Legend
  • 239 Views
  • 2 replies
  • 0 likes
  • 239 Views
  • 2 replies
  • 0 likes

Spotify Connect between Android Device Only

Hi, I really love the idea of Spotify Connect between android devices. I have following Android devices logged in to the same account: 1. Nexus 5, latest version of Spotify, running Android 4.2.2 2. SG2, latest version of Spotify, running Android 4.1...

  • Regular
  • Hi,   I really love the idea of Spotify Connect between android devices.    I have following Android devices logged in to the same account:   1. Nexus 5, latest versio...
  • Peter__
  • Community Legend
  • 640 Views
  • 4 replies
  • 0 likes
  • 640 Views
  • 4 replies
  • 0 likes

Solved!! spotify Connecticut over wifi hotspot?

Is it possible to control my nexus7 overs wifi hotspot from my xperia z1. It worka over ny home network bur not over hotspot. Do i ned an internett connection?

  • Casual Listener
  • Is it possible to control my nexus7 overs wifi hotspot from my xperia z1. It worka over ny home network bur not over hotspot. Do i ned an internett connection?
  • Peter__
  • Community Legend
  • 2856 Views
  • 2 replies
  • 0 likes
  • 2856 Views
  • 2 replies
  • 0 likes

Spotify taking over a minute to start playing songs

Description Whenever I first load up Spotify and attempt to play a song it it takes over a minute before it starts playing. The symptoms are akin to connection issues (e.g. not loading playlists, lag between songs, lag when searching for music). At n...

  • Regular
  • Description Whenever I first load up Spotify and attempt to play a song it it takes over a minute before it starts playing.  The symptoms are akin to connection issues (e.g. not loading playli...
  • ierofei
  • Regular
  • 586 Views
  • 6 replies
  • 0 likes
  • 586 Views
  • 6 replies
  • 0 likes

Solved!! Can't choose music on my phone

I have a ipad mini and I can. Choose whatever song I wait but them I go on my android(hate android) phone and I can't choose songs I can only hit shuffle. When I try and pick a song it tells me to get premium, but I'm not about to get premium just fo...

  • Casual Listener
  • I have a ipad mini and I can. Choose whatever song I wait but them I go on my android(hate android) phone and I can't choose songs I can only hit shuffle. When I try and pick a song it tells me to ge...
  • A-A-RON89
  • Casual Listener
  • 10397 Views
  • 2 replies
  • 0 likes
  • 10397 Views
  • 2 replies
  • 0 likes

Songs waiting 10 seconds before playing

Every song I listen to waits 10 seconds to start playing.

  • Music Fan
  • Every song I listen to waits 10 seconds to start playing.
  • Peter__
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Can't find Facebook friends who has Spotify / March 2014

Hi, I cannot find anymore my Facebook friends from Spotify. The problem started a couple of days ago. If I push Follow button the text "There are no more friends to show" just appears. I know that I have many FB friends who uses Spotify and all these...

  • Visitor
  • Hi, I cannot find anymore my Facebook friends from Spotify. The problem started a couple of days ago. If I push Follow button the text "There are no more friends to show" just appears. I know ...
  • Peter__
  • Community Legend
  • 1037 Views
  • 4 replies
  • 0 likes
  • 1037 Views
  • 4 replies
  • 0 likes

Unable to share my music in Facebook

Hi, I'm unable to share the song I'm listening to on Facebook since 2 days ago. I'm using Android device. Facebook app opens up with this error message: "Share preview could not be fetched". Anyone else facing the same problem? How can I resolve this...

  • Regular
  • Hi, I'm unable to share the song I'm listening to on Facebook since 2 days ago. I'm using Android device. Facebook app opens up with this error message: "Share preview could not be fetched". Anyone e...
  • Peter__
  • Community Legend
  • 1124 Views
  • 8 replies
  • 0 likes
  • 1124 Views
  • 8 replies
  • 0 likes

Solved!! Device compatibility page not working...like ever...

What gives? Your spotify.com page (address attached) JUST DOES NOT WORK. Didn't work today, ditto yesterday, you may have one guess as to whether it worked last week. Get it sorted and get it sorted now! Angrily yours, Moksis https://www.spotify.com/...

  • Regular
  • What gives? Your spotify.com page (address attached) JUST DOES NOT WORK. Didn't work today, ditto yesterday, you may have one guess as to whether it worked last week. Get it sorted and get it sorted ...
  • Merik
  • Community Legend
  • 353 Views
  • 3 replies
  • 0 likes
  • 353 Views
  • 3 replies
  • 0 likes