My music wont load?

[barbaraerbeck]

Hello! I've been trying to use my Spotify app for two days now and for some reason the music just won't play! It constantly pauses any song i try to play. I can tell the music is loaded because i can go to any point in a song and it will play, but only for one second before it pauses again.  It doesn't matter if the music is in the browser or a playlist ive created, the music just won't work! I have wifi and I've already reinstalled the app. I'm not sure what's wrong because the app works perfectly fine, except for the music! 

I would appreciate some help with this. Thank you so much! 🙂

[Grace]

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@barbaraerbeck wrote:

Hello! I've been trying to use my Spotify app for two days now and for some reason the music just won't play! It constantly pauses any song i try to play. I can tell the music is loaded because i can go to any point in a song and it will play, but only for one second before it pauses again.  It doesn't matter if the music is in the browser or a playlist ive created, the music just won't work! I have wifi and I've already reinstalled the app. I'm not sure what's wrong because the app works perfectly fine, except for the music! 

I would appreciate some help with this. Thank you so much! 🙂

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Hey @barbaraerbeck!

Sorry to hear that.

Which device are you using and which version of Spotify do you have?