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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 850320 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850320 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16795 Views
  • 3 replies
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  • 16795 Views
  • 3 replies
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Solved!! Kindle Fire app will only play one song of a playlist, then stop

I am trying to listen to my playlists (either downloaded or not) and it will only play one song then stop. The same goes for radio. I want it to play continuously. What is the fix? Thanks.

  • Casual Listener
  • I am trying to listen to my playlists (either downloaded or not) and it will only play one song then stop. The same goes for radio. I want it to play continuously. What is the fix?  Thanks.
  • LST
  • Casual Listener
  • 2308 Views
  • 2 replies
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  • 2308 Views
  • 2 replies
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Solved!! New free mobile app

I read in the UK news that Spotify was now free for mobile use (I realise only for shuffle features) I am already a standard/free user of spotify on my computer I therefore downloaded the app onto my android device from Google Play. However when I si...

  • Newbie
  • I read in the UK news that Spotify was now free for mobile use (I realise only for shuffle features) I am already a standard/free user of spotify on my computer I therefore downloaded the app ont...
  • Peter__
  • Community Legend
  • 660 Views
  • 5 replies
  • 0 likes
  • 660 Views
  • 5 replies
  • 0 likes

Static/crackling with certain files

When sync my tracks to my Spotify app for offline use, I get a lot of static/crackling in certain tracks and the volume is very low. This only happens to tracks that I added to playlists from Spotify itself. Tracks that I have stored locally that I s...

  • Casual Listener
  • When sync my tracks to my Spotify app for offline use, I get a lot of static/crackling in certain tracks and the volume is very low. This only happens to tracks that I added to playlists from Spotify...
  • littleladyred
  • Casual Listener
  • 616 Views
  • 5 replies
  • 2 likes
  • 616 Views
  • 5 replies
  • 2 likes

music tansfer?

if i upgrade to premium, can i download the songs so that i can transfer them to my cowon c2 (DAP) for listening offline? I think my c2 can play better sound quality than my android phone lg g2.

  • Casual Listener
  • if i upgrade to premium, can i download the songs so that i can transfer them to my cowon c2 (DAP)  for listening offline? I think my c2 can play better sound  quality than my android phone...
  • klpoon
  • Casual Listener
  • 248 Views
  • 2 replies
  • 0 likes
  • 248 Views
  • 2 replies
  • 0 likes

Solved!! Does the Unlimited account have access to Mobile app?

Hi... I just want to know if the unlimited account can access the mobile spotify... There are limitations? what are those limitations? Thanks

  • Visitor
  • Hi...   I just want to know if the unlimited account can access the mobile spotify...   There are limitations? what are those limitations?   Thanks
  • Peter__
  • Community Legend
  • 1182 Views
  • 2 replies
  • 0 likes
  • 1182 Views
  • 2 replies
  • 0 likes

Solved!! Gift card not working for android

Hello community, For Christmas I got a €10, - Spotify gift card. I tried to activate it today and at first sight it seemed to have worked. I choose for the account which allows you to use spotify for 1 month with all of its functions, because I wante...

  • Newbie
  • Hello community,   For Christmas I got a  €10, - Spotify gift card. I tried to activate it today and at first sight it seemed to have worked. I choose for the account which allows you t...
  • TheJordy
  • Newbie
  • 356 Views
  • 2 replies
  • 0 likes
  • 356 Views
  • 2 replies
  • 0 likes

[Bug] [Android] Spotify does not honor font scale setting

When changing the font size in Android System Settings -> Accessibility to enable large text, none of the fonts in the Spotify app change accordingly to the new font scale (size). Expected behaviour: The font size in all text elements within the Spot...

  • Casual Listener
  •   When changing the font size in Android System Settings -> Accessibility to enable large text, none of the fonts in the Spotify app change accordingly to the new font scale (size). &nbsp...
  • cwegener
  • Casual Listener
  • 781 Views
  • 4 replies
  • 1 likes
  • 781 Views
  • 4 replies
  • 1 likes

Playlist Folders organize, but "Downloaded" section sucks!

The "Downloaded" section on the Playlist menu of Android is very annoying. Even if you have all your playlists organized with playlist folders you have to scroll through ALL of your downloads to get to them. They should do away with the "Downloaded" ...

  • Gig Goer
  • The "Downloaded" section on the Playlist menu of Android is very annoying. Even if you have all your playlists organized with playlist folders you have to scroll through ALL of your downloads to get ...
  • dinomight
  • Spotify Star
  • 420 Views
  • 1 replies
  • 0 likes
  • 420 Views
  • 1 replies
  • 0 likes

Free music streaming in Taiwan??

Is Taiwan open?Free music streaming? I heard the spotify ad. say it...

  • Newbie
  • Is Taiwan open?Free music streaming? I heard the spotify ad. say it...
  • toothfish
  • Newbie
  • 2839 Views
  • 8 replies
  • 0 likes
  • 2839 Views
  • 8 replies
  • 0 likes

Spotify crashes when is playing music a long time

Hi! I usually use Spotify at work and I have an special list for it with around 7-8 hours of length. Since the last 3 versions of Spotify app for Android, I have experienced some problems that didn't exist before. Here it is:1 - I start my working da...

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  • Gig Goer
  • Hi!   I usually use Spotify at work and I have an special list for it with around 7-8 hours of length. Since the last 3 versions of Spotify app for Android, I have experienced some problems ...
  • Joe
  • Community Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Streaming Spotify wireless from Android to Yamaha RX-V773 amp

Hello I have spotify premium and an iphone which I stream music from to my Yamaha RX-V773 amp using Airplay. I wish to ditch the iphone and move to android, and from researching the issue it seems to me that I wont be able to stream wirelessly to my ...

  • Newbie
  • Hello   I have spotify premium and an iphone which I stream music from to my Yamaha RX-V773 amp using Airplay.   I wish to ditch the iphone and move to android, and from researching...
  • poisike
  • Roadie
  • 4338 Views
  • 2 replies
  • 0 likes
  • 4338 Views
  • 2 replies
  • 0 likes

cant log in

I used to live in UK but I have moved to NZ. I have Spotify already installed on my ipad.. The app was installed in UK. But I have a s4 with me and was trying to log in using the app. When I try to log in itsays I'm trying to log in to Spotify from a...

  • Newbie
  • I used to live in UK but I have moved to NZ. I have Spotify already installed on my ipad.. The app was installed in UK. But I have a s4 with me and was trying to log in using the app. When I try to l...
  • meahtenoha
  • Spotify
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Spotify Premium on Kindle Fire HDX

Paying for Spotify Premium on Kindle Fire HDX, after a couple of days I am noticing a few issues with the application. Songs often cut in and out every 30 seconds or so, very annoying and not an internet connection issue. Doesn't always do this. Repe...

  • Gig Goer
  • Paying for Spotify Premium on Kindle Fire HDX, after a couple of days I am noticing a few issues with the application.   Songs often cut in and out every 30 seconds or so, very annoying an...
  • melodynelson
  • Gig Goer
  • 1015 Views
  • 4 replies
  • 0 likes
  • 1015 Views
  • 4 replies
  • 0 likes

My Data Just Spiked 7.06GB in 2 days!!!!

Hello, I am an avid Spotify user, I use Spotify at least once a day. Between Jan1 and Jan3 I was surprised to find that my data usage had spiked a MASSIVE 7.06GB. That's in a matter of 3 days. I am part of a business plan that cannot go over 10GB I r...

  • Casual Listener
  • Hello,   I am an avid Spotify user, I use Spotify at least once a day. Between Jan1 and Jan3 I was surprised to find that my data usage had spiked a MASSIVE 7.06GB. That's in a matter of 3 days...
  • Joe
  • Community Legend
  • 485 Views
  • 2 replies
  • 0 likes
  • 485 Views
  • 2 replies
  • 0 likes

Spotify Connect (no speaker icon) on Android

Hi, I just bought a Samsung Galaxy Note 3 today. I read that Spotify Connect was just released for Android (November 25), so I was thrilled. Somehow the speaker icon doesn't show up in Spotify when in Now Playing, so I cannot select my Airport Expres...

  • Newbie
  • Hi,   I just bought a Samsung Galaxy Note 3 today. I read that Spotify Connect was just released for Android (November 25), so I was thrilled.    Somehow the speaker icon doesn...
  • Joe
  • Community Legend
  • 901 Views
  • 1 replies
  • 0 likes
  • 901 Views
  • 1 replies
  • 0 likes

Newbie question on shuffling

Ok. Just recently installed Spotify on my Galaxy Nexus. And I added several playlists(albums). Now what I am dealing with, is it is set to shuffle (I have the free version), but at the end of each song, it stops and I have to click X on top left to g...

  • Casual Listener
  • Ok. Just recently installed Spotify on my Galaxy Nexus. And I added several playlists(albums). Now what I am dealing with, is it is set to shuffle (I have the free version), but at the end of each so...
  • fishing4dale
  • Casual Listener
  • 200 Views
  • 2 replies
  • 0 likes
  • 200 Views
  • 2 replies
  • 0 likes

Solved!! High Cpu Usage on Android???

Hello. I have installed Spotify in both an Android Phone and a Nokia S60 phone. The first is a HTC Chacha with Android 2.3.5. This phone has 512MB of RAM and a 800 mhz CPU, and Spotify version is 0.7.4.610.gd7332b3. The second is a Nokia N86 8MP. Thi...

  • Roadie
  • Hello. I have installed Spotify in both an Android Phone and a Nokia S60 phone.   The first is a HTC Chacha with Android 2.3.5. This phone has 512MB of RAM and a 800 mhz CPU, and Spotify ver...
  • Tokafondo
  • Roadie
  • 2223 Views
  • 5 replies
  • 0 likes
  • 2223 Views
  • 5 replies
  • 0 likes

Solved!! Spotify Premium stops playing songs after a few minutes

Hi I have a Samsung SIII (I9000) on Android 4.1.2 running Spoitfy with premium account. For the last few weeks I have noticed it now stops playing a song between 2:30 and 3:10 at random. I have - removed the app - cleared the cache - redownloaded for...

  • Regular
  • Hi   I have a Samsung SIII (I9000) on Android 4.1.2 running Spoitfy with premium account.   For the last few weeks I have noticed it now stops playing a song between 2:30 and 3:10 a...
  • Peter__
  • Community Legend
  • 10505 Views
  • 12 replies
  • 1 likes
  • 10505 Views
  • 12 replies
  • 1 likes

Data volume rises and rises.. / Speicherplatz steigt und steigt

Next, if I might add an album to my playlists in Spotify, then I can only ONLINE anhöhren (with an internet connection) I yes.Then there is still the possibility to download the songs for the OFFLINE mode.Now the question of questions: If I do not wa...

  • Newbie
  • Next, if I might add an album to my playlists in Spotify, then I can only ONLINE anhöhren (with an internet connection) I yes. Then there is still the possibility to download the songs for the OFF...
  • 1117 Views
  • 0 replies
  • 2 likes
  • Data volume
  • 1117 Views
  • 0 replies
  • 2 likes