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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375429 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

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Mobile App - Can see my private messages

Is there anyway i can see my personal messages on my android spotify app?

Visitor

Is there anyway i can see my personal messages on my android spotify app?

Daniel

Community Legend

975 Views

1 replies

0 likes

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Solved!! Spotify Premium does not work on my mobile

Hej, Spotify Premium does not work on my phone when offline. It stops working out of nowhere as well - I have reported this numerous times but nothing has improved. Could you help me? Vyshnia

Casual Listener

Hej,   Spotify Premium does not work on my phone when offline. It stops working out of nowhere as well - I have reported this numerous times but nothing has improved. Could you help me? &n...

dtorrese011

Newbie

938 Views

6 replies

1 likes

  • 938 Views
  • 6 replies
  • 1 likes

Premium Account Does Not Work

I am very frustrated this morning. I tried several times to upgrade to premium in July 2014, and did not appear to be successful -- my account still says, "FREE." However, I did give my credit card information. I was told that no transaction went thr...

Visitor

I am very frustrated this morning.  I tried several times to upgrade to premium in July 2014, and did not appear to be successful -- my account still says, "FREE."     However, I d...

Merik

Community Legend

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Como eliminó mi cuenta

Quiero eliminar mi cuenta, como debo de hacer? Si en la pagina no sale esa opcion

Newbie

Quiero eliminar mi cuenta, como debo de hacer? Si en la pagina no sale esa opcion

293 Views

0 replies

0 likes

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saving playlist to sd card instead of galaxys4

HELP!! I have a brand new 16GB SD card in my galazy S4 and spotify doesnt let me move to that card...its saving all my playlist to my phone which is now out of memory. How can I move all my playlists over??

Newbie

HELP!! I have a brand new 16GB SD card in my galazy S4 and spotify doesnt let me move to that card...its saving all my playlist to my phone which is now out of memory. How can I move all my playlists...

patallen9

Newbie

5674 Views

6 replies

0 likes

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  • 0 likes

Galaxy S1 Plus (9001) app won't work after lastest update

Had to uninstall the app as it keeps crashing the phone, can get past the log in screen but then it just crashes

Gig Goer

Had to uninstall the app as it keeps crashing the phone, can get past the log in screen but then it just crashes

356 Views

0 replies

0 likes

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Solved!! How to reload a playlist on my android phone?

Hi, I have downloaded one of my playlist (created on my desktop) on my android phone, but the wifi connection was not very good at the time, resulting in a very poor quality / lot of noise. I would like to reload the playlist on my phone, but I canno...

Casual Listener

Hi,   I have downloaded one of my playlist (created on my desktop) on my android phone, but the wifi connection was not very good at the time, resulting in a very poor quality / lot of ...

Sth1958

Casual Listener

2753 Views

2 replies

0 likes

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Solved!! album offline problem

Hi. I have a premium account that I use on my computer, my Android tablet and my Android phone. I have saved lots of albums that I want to make available offline on my Android devices. However, on my phone it sometimes doesn't let me. On certain albu...

Casual Listener

Hi. I have a premium account that I use on my computer, my Android tablet and my Android phone. I have saved lots of albums that I want to make available offline on my Android devices. However, on my...

Daniel

Community Legend

1000 Views

3 replies

0 likes

  • 1000 Views
  • 3 replies
  • 0 likes

album loses progress after 15 minutes of inactivity

LG Optimus G e975, Android 4.4.2, Spotify 1.4.0.631 If I am playing through a saved (and downloaded) album, and I pause for 15 minutes or so, when I return to Spotify I get the message "This track is not available" and the player shows that there is ...

Casual Listener

LG Optimus G e975, Android 4.4.2, Spotify 1.4.0.631   If I am playing through a saved (and downloaded) album, and I pause for 15 minutes or so, when I return to Spotify I get the message "Th...

Daniel

Community Legend

378 Views

1 replies

0 likes

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  • 1 replies
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Imported new U2 album to Spotify will not allow offline play on mobile device

I can play the album from the desktop version of Spotify, I created a new playlist added the new U2 album to it, then went to my Samsung S4 clicked on the new playlist and ensured play offline was enabled, I see all the songs in the playlist but they...

Newbie

I can play the album from the desktop version of Spotify, I created a new playlist added the new U2 album to it, then went to my Samsung S4 clicked on the new playlist and ensured play offline was en...

Josh

Community Legend

1409 Views

2 replies

0 likes

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Android Storage

Following error occurs "SYNCING ERROR - Offline syncing has stopped as there's no space left on this device". Also cannot download apps to device as insufficient storage. App is showing 4.4gb and I think much of this must be Spotify. I have a 16GB SD...

Casual Listener

Following error occurs "SYNCING ERROR - Offline syncing has stopped as there's no space left on this device". Also cannot download apps to device as insufficient storage. App is showing 4.4gb and I t...

Daniel

Community Legend

506 Views

1 replies

0 likes

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  • 1 replies
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Solved!! there is a way to play spotify music in an adroid music player?

hello there, i use spotify premium, but i find the music player awful, i have poweramp installed in my device, there is a way to play the offline songs with poweramp?

Casual Listener

hello there, i  use spotify premium, but i find the music player awful, i have poweramp installed in my device, there is a way to play the offline songs with poweramp?

HopelessFaith

Casual Listener

652 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

DO I HAVE TO SCROLL THRU 700+ UNALPHABETIZED SONGS TO REMOVE ONE SONG FROM MY LARGEST PLAYLIST?

DO I HAVE TO SCROLL THROUGH 700+ UNALPHABETIZED SONGS TO FIND THE ONE SONG I WANT TO REMOVE FROM MY LARGEST PLAYLIST? ARE YOU PEOPLE AT SPOTIFY SERIOUSLY CHARGING $10/MONTH AND ENJOYING THE STATUS OF BEING VALUED AT WELL OVER A BILLION DOLLARS AND TE...

Newbie

DO I HAVE TO SCROLL THROUGH 700+ UNALPHABETIZED SONGS TO FIND THE ONE SONG I WANT TO REMOVE FROM MY LARGEST PLAYLIST?   ARE YOU PEOPLE AT SPOTIFY SERIOUSLY CHARGING $10/MONTH AND ENJOYING TH...

352 Views

0 replies

0 likes

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Android App auto-play - can I also shuffle?

If I copy the share URL of a playlist, and add "/play" to the end, I can open that URL to launch the android app and auto-play the playlist. Is there another key I could add to the URL to shuffle play, or to order the playlist by "recently added", an...

Casual Listener

If I copy the share URL of a playlist, and add "/play" to the end, I can open that URL to launch the android app and auto-play the playlist.   Is there another key I could add to the URL to ...

user-removed

Not applicable

713 Views

1 replies

0 likes

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  • 1 replies
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Activity Feed

Activity feed? Didn't know there was one. I don't think have one on either one of my devices, the LG phone or Chromebook laptop. Again can some one prove me incorrect or explain why I don't. Thanks in advance

Regular

Activity feed?  Didn't know there was one.  I don't think have one on either one of my devices, the LG phone or Chromebook laptop.  Again can some one prove me incorrect or explain why...

Daniel

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
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Connect isn't connecting

Hey everyone Ive known about Connect for a while now but since I have an Android phone and a Chromebook laptop and since not many people are thinking about the Chromebooks just yet. I never took the time to try and learn about Connect. I've always be...

Regular

Hey everyone Ive known about Connect for a while now but since I have an Android phone and a Chromebook laptop and since not many people are thinking about the Chromebooks just yet.  I never t...

Daniel

Community Legend

620 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Finding Downloaded songs

I hope this is the right place for this One of my favorite playlists I had been listening to was the top 100 rock songs (liked about 90% of the songs). I downloaded the playlist so I could listen offline (travel). When I got back I turned everything ...

Casual Listener

I hope this is the right place for this   One of my favorite playlists I had been listening to was the top 100 rock songs (liked about 90% of the songs).  I downloaded the playlist so I...

kbrooksc

Community Legend

659 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify get stuck and reboots my phone.

Hey!I'm having this annoying problem a couple months ago, when I'm using spotify in speaker mode on my Xperia L the app gets stuck until it reboots my phone, it happens as many times as possible among the first 3 hours of use in the morning when im j...

Regular

Hey! I'm having this annoying problem a couple months ago, when I'm using spotify in speaker mode on my Xperia L the app gets stuck until it reboots my phone, it happens as many times as possible am...

josemebius

Regular

1617 Views

4 replies

0 likes

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kindle fire

What are the plans for kindle fire support?

Casual Listener

What are the plans for kindle fire support?

Daniel

Community Legend

2849 Views

4 replies

1 likes

  • 2849 Views
  • 4 replies
  • 1 likes

Spotify seems slow lately.

I have a samsung galaxy s4 and lately spotify has seemed slow loading up artist pages. Is there anything I can do to fix this problem?

Visitor

I have a samsung galaxy s4 and lately spotify has seemed slow loading up artist pages. Is there anything I can do to fix this problem?

Daniel

Community Legend

835 Views

3 replies

0 likes

  • 835 Views
  • 3 replies
  • 0 likes