Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
201271 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
545340 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
452984 Views
571 replies
38 likes
I'm on an LG G2 running latest version of android. Spotify runs fine. New playlists that I've created on the webplayer are showing up on the phohne. The problem is that old playlists that I deleted on the webplayer are still showing on my phone (thou...
I'm on an LG G2 running latest version of android. Spotify runs fine. New playlists that I've created on the webplayer are showing up on the phohne. The problem is that old playlists that ...
Community Legend
989 Views
1 replies
0 likes
I've tried everything. They say thet my phone is not connected to the internet I have internet on my phone can I move my playlist to my phone without a pc
I've tried everything. They say thet my phone is not connected to the internet I have internet on my phone can I move my playlist to my phone without a pc
Community Legend
416 Views
1 replies
0 likes
Since yesterday Spotify pauses the song right after (max 3 seconds) I press play on my Sony Z1C and on my Nexus 4. It doesn't crash or anything. Just pauses the song. On my computer it works fine. Is this a known bug or what? As of now I can't use Sp...
Since yesterday Spotify pauses the song right after (max 3 seconds) I press play on my Sony Z1C and on my Nexus 4. It doesn't crash or anything. Just pauses the song. On my computer it works fine. ...
Community Legend
515 Views
1 replies
0 likes
Hi guys, since a month ago I am user of an LG G3. Here goes the 2 problems that I am having: Spotify closes: The APP just crashes without any reason, keeps on playing the music, but disappears from the screen. I need to open it again, and brings me t...
Hi guys, since a month ago I am user of an LG G3. Here goes the 2 problems that I am having: Spotify closes: The APP just crashes without any reason, keeps on playing the music, but disa...
Community Legend
1861 Views
6 replies
1 likes
Hi! My spotify crashed. Pop up says spotiy stopped working. i uninstalled and re-installed already several times. Though i am able to reinstall the app, once i open it, it says SPOTIFY STOPPED. help pls.
Hi! My spotify crashed. Pop up says spotiy stopped working. i uninstalled and re-installed already several times. Though i am able to reinstall the app, once i open it, it says SPOT...
Community Legend
340 Views
1 replies
0 likes
Até algumas horas atrás eu conseguia usar meu spotify normalmente. Após reiniciar o celular, eu estou tentando conectar mas não consigo. Ele da um erro como se estivesse num país diferente, sendo que nem mesmo sai de casa. Alguem pode me ajudar? Já r...
Até algumas horas atrás eu conseguia usar meu spotify normalmente. Após reiniciar o celular, eu estou tentando conectar mas não consigo. Ele da um erro como se estivesse num país diferente, sendo que...
Not applicable
416 Views
1 replies
0 likes
Hallo ik heb spitify unlimited gekocht wat kan ik nu zoal doen ? Ik krijg nog steeds reclame en ik kan niet kiezen wat ik wil luisteren aleen maar shufel @gmail.com [Snip-Email(Privacy)-Peter]
Hallo ik heb spitify unlimited gekocht wat kan ik nu zoal doen ? Ik krijg nog steeds reclame en ik kan niet kiezen wat ik wil luisteren aleen maar shufel <snip>@gmail.com [Snip-Ema...
Newbie
979 Views
5 replies
0 likes
I paid and my card was charged but it has upgraded and I emailed but nobody will reply
I paid and my card was charged but it has upgraded and I emailed but nobody will reply
Community Legend
591 Views
2 replies
0 likes
I donwloaded Spotify for my PC (Windows 8.1) and the app for my Android (I'm premium). Yesterday i used Spotify Connect perfectly without any problem, but today... Don't work. I'm connected on the same WiFi where i have mi PC connected and i run Spot...
I donwloaded Spotify for my PC (Windows 8.1) and the app for my Android (I'm premium). Yesterday i used Spotify Connect perfectly without any problem, but today... Don't work. I'm connected on ...
Roadie
2540 Views
11 replies
0 likes
Screen is blank when I open app then message pops up "unfortunately Spotify has stopped"
Screen is blank when I open app then message pops up "unfortunately Spotify has stopped"
Community Legend
489 Views
1 replies
0 likes
Just music stopped and my app tells there's no Premium to enjoy Connect fature. But I have Premium... What's the reason
Just music stopped and my app tells there's no Premium to enjoy Connect fature. But I have Premium... What's the reason 😞
Not applicable
520 Views
1 replies
0 likes
Hay guys, I have a question. If I change my Spotify account from premium back to free, can I listen to the offlineplaylist, which are already on my Android-Phone? Or is there another possibility to listen Spotifymusic on my Phone without Premium? Tha...
Hay guys, I have a question. If I change my Spotify account from premium back to free, can I listen to the offlineplaylist, which are already on my Android-Phone? Or is there another&n...
Community Legend
452 Views
1 replies
0 likes
Hi, I was wondering if someone could help me... Today suddenly spotify began to exploit when I opened it on my mobile phone (a Nexus S). I tried forcing the app to stop, and then I turned off my phone, but when I turned it on again, the spotify probl...
Hi, I was wondering if someone could help me... Today suddenly spotify began to exploit when I opened it on my mobile phone (a Nexus S). I tried forcing the app to stop, and then I turned off my phon...
Newbie
11116 Views
13 replies
1 likes
hi all. should the app resume play back when the phone reconnects to my car stereo over bt? thanksdan
hi all. should the app resume play back when the phone reconnects to my car stereo over bt? thanks dan
Community Legend
1761 Views
6 replies
0 likes
Hi community, I'm encountering a bug sync playlists to my SD card on Spotify for Android. The message 'SD Card removed unexpectedly' appears after sync has been running for about 30 minutes. This means I cannot sync playlists to SD which is a serious...
Hi community, I'm encountering a bug sync playlists to my SD card on Spotify for Android. The message 'SD Card removed unexpectedly' appears after sync has been running for about 30 minute...
Newbie
3100 Views
7 replies
0 likes
Hallo,Seid ein paar tagen spielt spotify keine musik mehr, ab und zu 2-3 sekunden und dann kommt nix mehr. Desweiteren sind einige titel nicht mehr verfügbar wenn man skipt.Weiss einer ne lösung? Die app is auf dem neuesten stand, handy ist ein nexus...
Hallo, Seid ein paar tagen spielt spotify keine musik mehr, ab und zu 2-3 sekunden und dann kommt nix mehr. Desweiteren sind einige titel nicht mehr verfügbar wenn man skipt. Weiss einer ne lösung?...
Community Legend
5002 Views
1 replies
0 likes
Got a new galaxy s5 but when I tried to download the app from play store was told spotify is not available in this country but I have it on windows, I pad and iPhone! Any ideas?
Got a new galaxy s5 but when I tried to download the app from play store was told spotify is not available in this country but I have it on windows, I pad and iPhone! Any ideas?
Community Legend
711 Views
3 replies
0 likes
Hello Guys, I had a few issues with the Spotify App and therefore I reinstalled it. So I started it an it greeted me with a Message which says that there is no SD-Card found or not enough Storage. Before I made some more Space on my Phone I had no pr...
Hello Guys, I had a few issues with the Spotify App and therefore I reinstalled it. So I started it an it greeted me with a Message which says that there is no SD-Card found or not enough Storage. Be...
Casual Listener
2247 Views
6 replies
0 likes
The Spotify programming is perfect when it comes to administrate payment and subscription. But it seems unable to count to three. I have always had exactly 3 Android devices working, not more, and not less. On all is Spotify installed. As a frequent ...
The Spotify programming is perfect when it comes to administrate payment and subscription. But it seems unable to count to three. I have always had exactly 3 Android devices working, not more, and ...
Community Legend
813 Views
5 replies
0 likes
Right, We all know that at the moment there is no official Spotify support for the Chromecast and that's a shame. Unfortunately sometimes companies business strategy goes in a direction different from what the customer base might like. Assuming it's ...
Right, We all know that at the moment there is no official Spotify support for the Chromecast and that's a shame. Unfortunately sometimes companies business strategy goes in a direction di...
Newbie
21322 Views
10 replies
2 likes
