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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

109999 Views

26 replies

3 likes

  • 109999 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

221598 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 221598 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

577893 Views

79 replies

3 likes

  • 577893 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

475922 Views

577 replies

40 likes

Account
Free
  • 475922 Views
  • 577 replies
  • 40 likes

Solved!! Problems connecting Fire HDX to Fire TV

Hi Team, I have a problem while connecting from my Fire HDX-Tablen App to Fire TV. I am in the same Network with my 3 devices: - Fire TV with Spotify Connect installed - Fire HDX Tablet with Spotify App from Amazon Appstore installed - Samsung Galaxy...

Regular

Hi Team,   I have a problem while connecting from my Fire HDX-Tablen App to Fire TV. I am in the same Network with my 3 devices: - Fire TV with Spotify Connect installed - Fire HDX Tab...

Daniel

Community Legend

13400 Views

6 replies

0 likes

  • 13400 Views
  • 6 replies
  • 0 likes

about the sd card and internal memory.

I just git a LG G3 , 32gb internal memory. I want to buy a 32 gb sd card , but where will the offline tracks save to?

Casual Listener

I just git a LG G3 , 32gb internal memory. I want to buy a 32 gb sd card , but where will the offline tracks save to?

Daniel

Community Legend

717 Views

3 replies

0 likes

  • 717 Views
  • 3 replies
  • 0 likes

Solved!! 4th generation Kindle Fire HD

Hi I am a premium subscriber. I have bought a new generation Kindle Fire HD for my daughter, and the spotify app is 'not compatible with [my] device'. I am extremely disappointed: it was compatible with the previous generation. Is this being looked a...

Casual Listener

Hi I am a premium subscriber. I have bought a new generation Kindle Fire HD for my daughter, and the spotify app is 'not compatible with [my] device'. I am extremely disappointed: it was compatible w...

KateME13

Casual Listener

2789 Views

6 replies

0 likes

  • 2789 Views
  • 6 replies
  • 0 likes

Unfortunately spotify has stopped working

I have been paying for Spotify premium for a while. Recently, when I open spotify, it immediately tells me "Unfortunately spotify has stopped working". To get this to stop, I have to uninstall spotify, take out my battery, put my battery back in, tur...

Casual Listener

I have been paying for Spotify premium for a while. Recently, when I open spotify, it immediately tells me "Unfortunately spotify has stopped working".  To get this to stop, I have to uninstall...

Daniel

Community Legend

2594 Views

4 replies

0 likes

  • 2594 Views
  • 4 replies
  • 0 likes

Android and PC using Spotify Connect. Connects as a device, no control

I'm having an issue with Spotify Connect being fully functional. My Android phone connects to PC and shows my playlists but doesn't allow me to control music either way. PC does not show up on mobile app. The PC does have a WIRED connection to the ro...

Newbie

I'm having an issue with Spotify Connect being fully functional. My Android phone connects to PC and shows my playlists but doesn't allow me to control music either way. PC does not show up on mobile...

Daniel

Community Legend

3592 Views

3 replies

0 likes

  • 3592 Views
  • 3 replies
  • 0 likes

Spotify cannot be killed, constant network traffic

Android 4.4.2, LG G2, latest Spotify. According to Android System Info, Spotify is always running. If I kill it, it is immediately relaunched. At 10 AM, Spotify has caused network traffic worth 3 MB (My Data Manager). I can also see packets flowing t...

Regular

Android 4.4.2, LG G2, latest Spotify.  According to Android System Info, Spotify is always running.  If I kill it, it is immediately relaunched.  At 10 AM, Spotify has caused network t...

biterror

Regular

1226 Views

6 replies

0 likes

  • 1226 Views
  • 6 replies
  • 0 likes

'waiting to download' upon every attempt. Despite reinstall and allsettings correct me thinks

The phone is a Sony Xperia Compact and. I am. A spotify. Premium . I believe I have tried most posted solutions, like reinstall few settings. Changes. Please help, need tunes when in bush. No problem on old faithful phone.

Newbie

The phone is a Sony Xperia Compact and. I am. A spotify. Premium . I believe I have tried most posted solutions, like reinstall few settings. Changes. Please help, need tunes when in bush. No problem...

Daniel

Community Legend

3979 Views

1 replies

0 likes

  • 3979 Views
  • 1 replies
  • 0 likes

Ayuda Con Spotify Android

Todo iba bien. Pero el dia de hoy instale una rom personalizada en mi telefono e instale de nuevo Spotify pero al momento de abrir la aplicacion se cierra sola no dice nada de forzar cierre ni nada . Solo la incio y se cierra que puedo hacer .. (no p...

Newbie

Todo iba bien. Pero el dia de hoy instale una rom personalizada en mi telefono e instale de nuevo Spotify pero al momento de abrir la aplicacion se cierra sola no dice nada de forzar cierre ni nada ....

MichaelW

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Offline syncing has stopped ... HELP

This has happened a few times before ..... any one with this? playlist doesn't sync OR wont DL on your SD card Description Offline syncing has stopped as there's no space left on this device Example: playlist doesn't sync What are the steps you took ...

Casual Listener

This has happened a few times before ..... any one with this?   playlist doesn't sync OR wont DL on your SD card     Description  Offline syncing has stopped as the...

Daniel

Community Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Choppy playback

Spotify problemsFor the last week or so, I've been having problems with the Spotify app on my Samsung Galaxy Ace GT-S5839I.The app starts fine but when the phone screen goes off into its standby mode, the music becomes really choppy. I've noticed tha...

Newbie

Spotify problems For the last week or so, I've been having problems with the Spotify app on my Samsung Galaxy Ace GT-S5839I. The app starts fine but when the phone screen goes off into its standb...

MichaelW

Community Legend

3325 Views

4 replies

0 likes

  • 3325 Views
  • 4 replies
  • 0 likes

[Android] Tracks sync very slowly

Which device(s) are you using? LG G3 What version is your iOS? Android 4.4.2 What quality are you syncing? Extreme On which device(s) is syncing slow? LG G3 On which device(s) is syncing fast (or "regular" speed)? Desktop (W7) If your tracks are sync...

Music Fan

Which device(s) are you using? LG G3 What version is your iOS? Android 4.4.2 What quality are you syncing? Extreme On which device(s) is syncing slow? LG G3 On which device(s) is syncing fast...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes

Buttons Too Small

Hello, I am finding the three dots button that enable you to access extra info on a playlist far too small. I am constantly skipping to that track instead where I may want to be looking at the album the track is on, or maybe queueing a song up. Gets ...

Regular

Hello,   I am finding the three dots button that enable you to access extra info on a playlist far too small. I am constantly skipping to that track instead where I may want to be looking at...

Daniel

Community Legend

1118 Views

1 replies

2 likes

  • 1118 Views
  • 1 replies
  • 2 likes

Downloading via cell with option off

Caused me to go over my limit because for some reason the app lost 30gb of music and began redownloaded it which seems to be a common occurrence with the appI would like a reimbursement that my cell service charged me for the glitch please

Visitor

Caused me to go over my limit because for some reason the app lost 30gb of music and began redownloaded it which seems to be a common occurrence with the app I would like a reimbursement that my...

Daniel

Community Legend

652 Views

2 replies

0 likes

  • 652 Views
  • 2 replies
  • 0 likes

Solved!! Spotify hides when I click to artist in dell venue 8

I'm having a problem when I'm clicking in an artist name.....I'm using spotify in different devices, but I'm having this problem only in my tablet that is a Dell venue 8 As I could check, I'm not the only one Errors in dell venuue I tought that it wa...

Casual Listener

I'm having a problem when I'm clicking in an artist name.....I'm using spotify in different devices, but I'm having this problem only in my tablet that is a Dell venue 8 As I could check, I'm not t...

Onava

Casual Listener

1683 Views

2 replies

0 likes

8
dell
hides
Spotify
tablet
venue
  • 1683 Views
  • 2 replies
  • 0 likes

Organize songs in the android app

This has probably been suggested before but I would love to be able to sort my songs in my playlists directly on my phone. It would also be great if I got the option to sort my songs in the checkmark playlist (my songs/tracks) just because I love add...

Roadie

This has probably been suggested before but I would love to be able to sort my songs in my playlists directly on my phone. It would also be great if I got the option to sort my songs in the checkma...

Daniel

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Crashes when i open the app

Im using the samsung galaxy s4 Everytime i open spotify i receive a message saying 'Unfortunately, Spotify has stopped.' Ive reinstalled the app, restarted my device yet it still crashes. Any other suggestions or how to fix this problem? Thanks.

Newbie

Im using the samsung galaxy s4 Everytime i open spotify i receive a message saying 'Unfortunately, Spotify has stopped.' Ive reinstalled the app, restarted my device yet it still crashes. Any o...

Daniel

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

songs were available offline now they're not

One day I'm loving spotify and the hundreds of songs I had downloaded offline. The next none of them will play offline anymore. Says that they're waiting to download. There's a hndful of songs that are still playing. Even the playlists that I'm follo...

Casual Listener

One day I'm loving spotify and the hundreds of songs I had downloaded offline. The next none of them will play offline anymore. Says that they're waiting to download. There's a hndful of songs that a...

Daniel

Community Legend

616 Views

3 replies

0 likes

  • 616 Views
  • 3 replies
  • 0 likes

Solved!! spotify has stopped.

Hello everyone ! I have an issue since à week. Spotify crashes randomly on my phone with no apparent reason. My phone : Rooted Galaxy note 3I used foldermount to sync on my sd cardIt worked fine until Last week and now spotify Just crashes randomly. ...

Roadie

Hello everyone ! I have an issue since à week. Spotify crashes randomly on my phone with no apparent reason. My phone : Rooted Galaxy note 3 I used foldermount to sync on my sd card It work...

Daniel

Community Legend

7177 Views

50 replies

0 likes

Crash
SD-card
  • 7177 Views
  • 50 replies
  • 0 likes

Spotify No Longer Downloading Local Files To Playlists

Ok... I have no idea what happened to Spotify or what... but I used to able to download Local Files to playlists on my phone which is how I would listen to alot of my music since Spotify doesn't have all the music I listen to. Now recently, my phone/...

Regular

Ok... I have no idea what happened to Spotify or what... but I used to able to download Local Files to playlists on my phone which is how I would listen to alot of my music since Spotify doesn't have...

Daniel

Community Legend

1047 Views

7 replies

0 likes

  • 1047 Views
  • 7 replies
  • 0 likes

Payment

My account was charged twice, and I don't know how to go about fixing this. Any suggestions?

Casual Listener

My account was charged twice, and I don't know how to go about fixing this. Any suggestions?

Daniel

Community Legend

659 Views

2 replies

0 likes

  • 659 Views
  • 2 replies
  • 0 likes