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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106208 Views

26 replies

3 likes

  • 106208 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215431 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215431 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568432 Views

78 replies

3 likes

  • 568432 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469095 Views

577 replies

40 likes

Account
Free
  • 469095 Views
  • 577 replies
  • 40 likes

alot of trouble now. Need urget help.

I have an Samsung S4. When all my playlists are finished downloaded. And everything seems fine. Then diferent things starts to happen. When i start Spotify: I have to log on again ? The downloaded playlist have to download again? And everythig are go...

Visitor

I have an Samsung S4. When all my playlists are finished downloaded. And everything seems fine. Then diferent things starts to happen. When i start Spotify: I have to log on again ? The d...

Daniel

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Playlist goes back to earlier song for no apparent reason

I'm using Spotify premium on my PC at work and also my cell phone. When I switch between them the music picks up where I left off usually -- but sometimes it'll go back to an earlier song in my playlist for no apparent reason. Is this happening to an...

Visitor

I'm using Spotify premium on my PC at work and also my cell phone.  When I switch between them the music picks up where I left off usually -- but sometimes it'll go back to an earlier song in my...

user-removed

Not applicable

595 Views

4 replies

0 likes

  • 595 Views
  • 4 replies
  • 0 likes

Queue Problems Between Android and PC

Well, all of a sudden, Spotify seems to have thrown yet another wrench into something that there wasn't even a problem with. I keep a (way too) large play queue on my PC. It was 1,200 songs a few days ago. Within the last week or two, it seems that S...

Roadie

Well, all of a sudden, Spotify seems to have thrown yet another wrench into something that there wasn't even a problem with. I keep a (way too) large play queue on my PC. It was 1,200 songs a few day...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Free month?

I just signed up for spotify because it offered me a free month. Why does it say I will be charged 10 in 3 days from now?

Newbie

I just signed up for spotify because it offered me a free month. Why does it say I will be charged 10 in 3 days from now?

Daniel

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

cannot download playlists to Android phone

Tried a clean re-install, re-syncing, and my Droid Razrr Maxx smartphone has plenty of space in internal storage and on the SD card, but I'm still not able to download playlists or albums for use offline to this device. The app message notes "waiting...

Regular

Tried a clean re-install, re-syncing, and my Droid Razrr Maxx smartphone has plenty of space in internal storage and on the SD card, but I'm still not able to download playlists or albums for use off...

Daniel

Community Legend

1700 Views

12 replies

0 likes

  • 1700 Views
  • 12 replies
  • 0 likes

Android - Spotify not playing on headphones

Hello, I have a Samsung Galaxy S4 with Android v4.4.2 and Spotify v1.5.0.739, And it is not playing any track when I'm using the headphones/headset, it seems like the track is playin on the app progress bar, but it doesn't play any sound. It does wor...

Casual Listener

Hello,   I have a Samsung Galaxy S4 with Android v4.4.2 and Spotify v1.5.0.739, And it is not playing any track when I'm using the headphones/headset, it seems like the track is playin on th...

Daniel

Community Legend

2757 Views

3 replies

0 likes

Android 4.4.2
Galaxy S4
headphones
not playing
  • 2757 Views
  • 3 replies
  • 0 likes

how much data does spotify use on a 8gb plan

Hello, all I have a question and I want to know how much data on the lowest quality. Thanks

Newbie

Hello, all  I have a question and I want to know how much data on the lowest quality. Thanks

Daniel

Community Legend

1322 Views

1 replies

0 likes

  • 1322 Views
  • 1 replies
  • 0 likes

Solved!! Headphone Controls sometimes ignored or starts LG stock music player

Phone: LG G2 Sometimes when I've listened to music without unlocking my phone or changing song for a while, if I try to change song with the headphone controls the stock music player takes over. However most of the time nothing happens when I press t...

Regular

Phone: LG G2   Sometimes when I've listened to music without unlocking my phone or changing song for a while, if I try to change song with the headphone controls the stock music player takes...

Daniel

Community Legend

11907 Views

7 replies

0 likes

  • 11907 Views
  • 7 replies
  • 0 likes

Deleted Playlist Still Showing Up

I'm on an LG G2 running latest version of android. Spotify runs fine. New playlists that I've created on the webplayer are showing up on the phohne. The problem is that old playlists that I deleted on the webplayer are still showing on my phone (thou...

Casual Listener

I'm on an LG G2 running latest version of android. Spotify runs fine. New playlists that I've created on the webplayer are showing up on the phohne.   The problem is that old playlists that ...

Daniel

Community Legend

1008 Views

1 replies

0 likes

  • 1008 Views
  • 1 replies
  • 0 likes

...is there anyway to sync my downloaded playlists to my phone without a pc

I've tried everything. They say thet my phone is not connected to the internet I have internet on my phone can I move my playlist to my phone without a pc

Newbie

I've tried everything. They say thet my phone is not connected to the internet I have internet on my phone can I move my playlist to my phone without a pc

Daniel

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Autopauses after play

Since yesterday Spotify pauses the song right after (max 3 seconds) I press play on my Sony Z1C and on my Nexus 4. It doesn't crash or anything. Just pauses the song. On my computer it works fine. Is this a known bug or what? As of now I can't use Sp...

Newbie

Since yesterday Spotify pauses the song right after (max 3 seconds) I press play on my Sony Z1C and on my Nexus 4. It doesn't crash or anything. Just pauses the song. On my computer it works fine. ...

Daniel

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Spotify stops playing / SD Card storage problem

Hi guys, since a month ago I am user of an LG G3. Here goes the 2 problems that I am having: Spotify closes: The APP just crashes without any reason, keeps on playing the music, but disappears from the screen. I need to open it again, and brings me t...

Casual Listener

Hi guys, since a month ago I am user of an LG G3. Here goes the 2 problems that I am having:   Spotify closes: The APP just crashes without any reason, keeps on playing the music, but disa...

Daniel

Community Legend

1986 Views

6 replies

1 likes

  • 1986 Views
  • 6 replies
  • 1 likes

spotify crashed and cannot reinstall

Hi! My spotify crashed. Pop up says spotiy stopped working. i uninstalled and re-installed already several times. Though i am able to reinstall the app, once i open it, it says SPOTIFY STOPPED. help pls.

Newbie

Hi! My spotify crashed.  Pop up says spotiy stopped working.  i uninstalled and re-installed already several times.  Though i am able to reinstall the app, once i open it, it says SPOT...

Daniel

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

País diferente - erro

Até algumas horas atrás eu conseguia usar meu spotify normalmente. Após reiniciar o celular, eu estou tentando conectar mas não consigo. Ele da um erro como se estivesse num país diferente, sendo que nem mesmo sai de casa. Alguem pode me ajudar? Já r...

Newbie

Até algumas horas atrás eu conseguia usar meu spotify normalmente. Após reiniciar o celular, eu estou tentando conectar mas não consigo. Ele da um erro como se estivesse num país diferente, sendo que...

user-removed

Not applicable

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Solved!! Hallo ik heb spotify unlimited gekocht voor 2 maand wat kan ik nu zoal doen ?

Hallo ik heb spitify unlimited gekocht wat kan ik nu zoal doen ? Ik krijg nog steeds reclame en ik kan niet kiezen wat ik wil luisteren aleen maar shufel @gmail.com [Snip-Email(Privacy)-Peter]

Casual Listener

Hallo ik heb spitify unlimited gekocht wat kan ik nu zoal doen ? Ik krijg nog steeds reclame en ik kan niet kiezen wat ik wil luisteren aleen maar shufel <snip>@gmail.com   [Snip-Ema...

Lisaa25

Newbie

1030 Views

5 replies

0 likes

  • 1030 Views
  • 5 replies
  • 0 likes

Paid for the upgrade but hasn't upgraded my account to premium

I paid and my card was charged but it has upgraded and I emailed but nobody will reply

Newbie

I paid and my card was charged but it has upgraded and I emailed but nobody will reply

Daniel

Community Legend

610 Views

2 replies

0 likes

  • 610 Views
  • 2 replies
  • 0 likes

Spotify Connect For Desktop App

I donwloaded Spotify for my PC (Windows 8.1) and the app for my Android (I'm premium). Yesterday i used Spotify Connect perfectly without any problem, but today... Don't work. I'm connected on the same WiFi where i have mi PC connected and i run Spot...

Casual Listener

I donwloaded Spotify for my PC (Windows 8.1) and the app for my Android (I'm premium). Yesterday i used Spotify Connect perfectly without any problem, but today... Don't work.  I'm connected on ...

Matze

Roadie

2726 Views

11 replies

0 likes

  • 2726 Views
  • 11 replies
  • 0 likes

spotify stopped

Screen is blank when I open app then message pops up "unfortunately Spotify has stopped"

Newbie

Screen is blank when I open app then message pops up "unfortunately Spotify has stopped"

Daniel

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Solved!! No Premium anymore... where's my Connect!

Just music stopped and my app tells there's no Premium to enjoy Connect fature. But I have Premium... What's the reason

Visitor

Just music stopped and my app tells there's no Premium to enjoy Connect fature. But I have Premium...   What's the reason 😞

user-removed

Not applicable

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

From Premium back to Free

Hay guys, I have a question. If I change my Spotify account from premium back to free, can I listen to the offlineplaylist, which are already on my Android-Phone? Or is there another possibility to listen Spotifymusic on my Phone without Premium? Tha...

Casual Listener

Hay guys,   I have a question. If I change my Spotify account from premium back to free, can I listen to the offlineplaylist, which are already on my Android-Phone? Or is there another&n...

Daniel

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes