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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117677 Views

27 replies

4 likes

  • 117677 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

236872 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 236872 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

597546 Views

79 replies

3 likes

  • 597546 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490234 Views

581 replies

42 likes

Account
Free
  • 490234 Views
  • 581 replies
  • 42 likes

Preview button in discover no longer working

Hi, I'm using spotify premium on Android (N5 and N7). I use the discover section to check out spotify suggested music. I usually am listening to a playlist and 'long press' the track in discover. Doesn't seem to be able to preview, it just starts pla...

Newbie

Hi, I'm using spotify premium on Android (N5 and N7). I use the discover section to check out spotify suggested music.  I usually am listening to a playlist and 'long press' the track in dis...

Merik

Community Legend

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
  • 0 likes

Can't choose songs I want to play

Same thing is happening to me. Works fine on my computer but gives me the green shuffle play button and won't let me choose a song

Casual Listener

Same thing is happening to me. Works fine on my computer but gives me the green shuffle play button and won't let me choose a song

kbrooksc

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Un 'available offline'

When I click 'available offline' on an album, playlist or song nothing happens. I am a paying premium member. Going on holiday tomorrow, very annoying. How can you fix this? I've deleted the app, reinstalled, turned it off turned it on etc etc, doesn...

Newbie

When I click 'available offline' on an album, playlist or song nothing happens. I am a paying premium member. Going on holiday tomorrow, very annoying. How can you fix this? I've deleted the app, rei...

MichaelW

Community Legend

574 Views

1 replies

0 likes

available offline
  • 574 Views
  • 1 replies
  • 0 likes

Track changes when app is not in use

I have recently switched from and iPhone to an android devide, and now whenever I pause a song and go back to the app an hour or so later, a different track is paused. This is the same whether the app is left active or not. Does this happen to anyone...

Newbie

I have recently switched from and iPhone to an android devide, and now whenever I pause a song and go back to the app an hour or so later, a different track is paused. This is the same whether the ap...

Daniel

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Spotify for Android is a pile of junk

I have a new motorola smartphone. i have had Spotify premium now for about 5 years. I have blocked all updates on my laptop since version 8.5 as i consider Spotify has been rubbish since that version which i would guess is a couple of years now. Howe...

Roadie

I have a new motorola smartphone. i have had Spotify premium now for about 5 years. I have blocked all updates on my laptop since version 8.5 as i consider Spotify has been rubbish since that version...

BigKev57

Roadie

1073 Views

4 replies

0 likes

  • 1073 Views
  • 4 replies
  • 0 likes

Downloaded songs not playing on Android

I have Spotify Premium and the android app. I have download a playlist of Black Keys songs. The songs below will not play audio, the seconds will count as if the song is playing. At the end of these songs it will not continue on the the next song, it...

Casual Listener

 I have Spotify Premium and the android app. I have download a playlist of Black Keys songs. The songs below will not play audio, the seconds will count as if the song is playing. At the end of ...

DylanCristy

Regular

1761 Views

8 replies

0 likes

  • 1761 Views
  • 8 replies
  • 0 likes

Solved!! Offline Playlists

Hello, When I have made an album available offline on my Samsung Galaxy S2 Plus, and I un-check the 'Offline' button, does this automatically delete the list from my memory card? Thanks!

Casual Listener

Hello,   When I have made an album available offline on my Samsung Galaxy S2 Plus, and I un-check the 'Offline' button, does this automatically delete the list from my memory card?   ...

JetroWilliams

Casual Listener

675 Views

2 replies

0 likes

  • 675 Views
  • 2 replies
  • 0 likes

Solved!! Problems connecting Fire HDX to Fire TV

Hi Team, I have a problem while connecting from my Fire HDX-Tablen App to Fire TV. I am in the same Network with my 3 devices: - Fire TV with Spotify Connect installed - Fire HDX Tablet with Spotify App from Amazon Appstore installed - Samsung Galaxy...

Regular

Hi Team,   I have a problem while connecting from my Fire HDX-Tablen App to Fire TV. I am in the same Network with my 3 devices: - Fire TV with Spotify Connect installed - Fire HDX Tab...

Daniel

Community Legend

13470 Views

6 replies

0 likes

  • 13470 Views
  • 6 replies
  • 0 likes

about the sd card and internal memory.

I just git a LG G3 , 32gb internal memory. I want to buy a 32 gb sd card , but where will the offline tracks save to?

Casual Listener

I just git a LG G3 , 32gb internal memory. I want to buy a 32 gb sd card , but where will the offline tracks save to?

Daniel

Community Legend

742 Views

3 replies

0 likes

  • 742 Views
  • 3 replies
  • 0 likes

Solved!! 4th generation Kindle Fire HD

Hi I am a premium subscriber. I have bought a new generation Kindle Fire HD for my daughter, and the spotify app is 'not compatible with [my] device'. I am extremely disappointed: it was compatible with the previous generation. Is this being looked a...

Casual Listener

Hi I am a premium subscriber. I have bought a new generation Kindle Fire HD for my daughter, and the spotify app is 'not compatible with [my] device'. I am extremely disappointed: it was compatible w...

KateME13

Casual Listener

2837 Views

6 replies

0 likes

  • 2837 Views
  • 6 replies
  • 0 likes

Unfortunately spotify has stopped working

I have been paying for Spotify premium for a while. Recently, when I open spotify, it immediately tells me "Unfortunately spotify has stopped working". To get this to stop, I have to uninstall spotify, take out my battery, put my battery back in, tur...

Casual Listener

I have been paying for Spotify premium for a while. Recently, when I open spotify, it immediately tells me "Unfortunately spotify has stopped working".  To get this to stop, I have to uninstall...

Daniel

Community Legend

2627 Views

4 replies

0 likes

  • 2627 Views
  • 4 replies
  • 0 likes

Android and PC using Spotify Connect. Connects as a device, no control

I'm having an issue with Spotify Connect being fully functional. My Android phone connects to PC and shows my playlists but doesn't allow me to control music either way. PC does not show up on mobile app. The PC does have a WIRED connection to the ro...

Newbie

I'm having an issue with Spotify Connect being fully functional. My Android phone connects to PC and shows my playlists but doesn't allow me to control music either way. PC does not show up on mobile...

Daniel

Community Legend

3640 Views

3 replies

0 likes

  • 3640 Views
  • 3 replies
  • 0 likes

Spotify cannot be killed, constant network traffic

Android 4.4.2, LG G2, latest Spotify. According to Android System Info, Spotify is always running. If I kill it, it is immediately relaunched. At 10 AM, Spotify has caused network traffic worth 3 MB (My Data Manager). I can also see packets flowing t...

Regular

Android 4.4.2, LG G2, latest Spotify.  According to Android System Info, Spotify is always running.  If I kill it, it is immediately relaunched.  At 10 AM, Spotify has caused network t...

biterror

Regular

1276 Views

6 replies

0 likes

  • 1276 Views
  • 6 replies
  • 0 likes

'waiting to download' upon every attempt. Despite reinstall and allsettings correct me thinks

The phone is a Sony Xperia Compact and. I am. A spotify. Premium . I believe I have tried most posted solutions, like reinstall few settings. Changes. Please help, need tunes when in bush. No problem on old faithful phone.

Newbie

The phone is a Sony Xperia Compact and. I am. A spotify. Premium . I believe I have tried most posted solutions, like reinstall few settings. Changes. Please help, need tunes when in bush. No problem...

Daniel

Community Legend

3988 Views

1 replies

0 likes

  • 3988 Views
  • 1 replies
  • 0 likes

Ayuda Con Spotify Android

Todo iba bien. Pero el dia de hoy instale una rom personalizada en mi telefono e instale de nuevo Spotify pero al momento de abrir la aplicacion se cierra sola no dice nada de forzar cierre ni nada . Solo la incio y se cierra que puedo hacer .. (no p...

Newbie

Todo iba bien. Pero el dia de hoy instale una rom personalizada en mi telefono e instale de nuevo Spotify pero al momento de abrir la aplicacion se cierra sola no dice nada de forzar cierre ni nada ....

MichaelW

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Offline syncing has stopped ... HELP

This has happened a few times before ..... any one with this? playlist doesn't sync OR wont DL on your SD card Description Offline syncing has stopped as there's no space left on this device Example: playlist doesn't sync What are the steps you took ...

Casual Listener

This has happened a few times before ..... any one with this?   playlist doesn't sync OR wont DL on your SD card     Description  Offline syncing has stopped as the...

Daniel

Community Legend

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Choppy playback

Spotify problemsFor the last week or so, I've been having problems with the Spotify app on my Samsung Galaxy Ace GT-S5839I.The app starts fine but when the phone screen goes off into its standby mode, the music becomes really choppy. I've noticed tha...

Newbie

Spotify problems For the last week or so, I've been having problems with the Spotify app on my Samsung Galaxy Ace GT-S5839I. The app starts fine but when the phone screen goes off into its standb...

MichaelW

Community Legend

3346 Views

4 replies

0 likes

  • 3346 Views
  • 4 replies
  • 0 likes

[Android] Tracks sync very slowly

Which device(s) are you using? LG G3 What version is your iOS? Android 4.4.2 What quality are you syncing? Extreme On which device(s) is syncing slow? LG G3 On which device(s) is syncing fast (or "regular" speed)? Desktop (W7) If your tracks are sync...

Music Fan

Which device(s) are you using? LG G3 What version is your iOS? Android 4.4.2 What quality are you syncing? Extreme On which device(s) is syncing slow? LG G3 On which device(s) is syncing fast...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

Buttons Too Small

Hello, I am finding the three dots button that enable you to access extra info on a playlist far too small. I am constantly skipping to that track instead where I may want to be looking at the album the track is on, or maybe queueing a song up. Gets ...

Regular

Hello,   I am finding the three dots button that enable you to access extra info on a playlist far too small. I am constantly skipping to that track instead where I may want to be looking at...

Daniel

Community Legend

1137 Views

1 replies

2 likes

  • 1137 Views
  • 1 replies
  • 2 likes

Downloading via cell with option off

Caused me to go over my limit because for some reason the app lost 30gb of music and began redownloaded it which seems to be a common occurrence with the appI would like a reimbursement that my cell service charged me for the glitch please

Visitor

Caused me to go over my limit because for some reason the app lost 30gb of music and began redownloaded it which seems to be a common occurrence with the app I would like a reimbursement that my...

Daniel

Community Legend

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes