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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201271 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201271 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545342 Views

78 replies

3 likes

  • 545342 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

452984 Views

571 replies

38 likes

Account
Free
  • 452984 Views
  • 571 replies
  • 38 likes

Cannot view complete track titles

Hello 1. Where is Spotify support - their response is appalling to non-existent. 2. It's a simple question. If you are listening to classical music, the display on the phone only shows the name of the symphony etc... you cannot see which movement is ...

Newbie

Hello   1. Where is Spotify support - their response is appalling to non-existent.   2. It's a simple question. If you are listening to classical music, the display on the phone onl...

Daniel

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Spotify Connect Issue

Spotify is playing on my tablet, and I'm using "spotify connect" on cellphone.The lock screen show spotify app to control music. But sometimes not. In that case, only when unlock cellphone and I can see spotify in notification bar, but has no more sy...

Newbie

Spotify is playing on my tablet, and I'm using "spotify connect" on cellphone. The lock screen show spotify app to control music. But sometimes not. In that case, only when unlock cellphone and I ca...

Daniel

Community Legend

546 Views

2 replies

0 likes

  • 546 Views
  • 2 replies
  • 0 likes

surface pro 2

under my music, my playlists do not appear.  any ideas?

Casual Listener

under my music, my playlists do not appear.  any ideas?

Daniel

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

spotify dont uses the whole space on sdcard

i have a lg g3 with 32gb sd card. if there is only ~11gb free on the sd card spotify stops downloading "offline" music. the internal storage has about 8gb left. why? there is no option to say spotify to go ahead with downloading? any solutions for th...

Casual Listener

i have a lg g3 with 32gb sd card.   if there is only ~11gb free on the sd card spotify stops downloading "offline" music. the internal storage has about 8gb left.   why? there is no...

Daniel

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

No Internet Connection - Samsung Note 3

So, this is an issue I've been having for a long time across multiple phones. I'll open the app on my phone and it'll say that I don't have an Internet connection. Sometimes restarting the app or the phone will fix the problem, other times I simply h...

Regular

So, this is an issue I've been having for a long time across multiple phones. I'll open the app on my phone and it'll say that I don't have an Internet connection. Sometimes restarting the app or the...

Daniel

Community Legend

1145 Views

2 replies

0 likes

internet
Samsung note 3
  • 1145 Views
  • 2 replies
  • 0 likes

Solved!! help with spotify connect

I have a problem and I am unable to solve. Me and my father uses the same account spotify, both in online mode, but when he's listening to a song and I also happens a kind of interference, the music I'm listening also plays on his cell phone, and he ...

Casual Listener

I have a problem and I am unable to solve. Me and my father uses the same account spotify, both in online mode, but when he's listening to a song and I also happens a kind of interference, the music ...

Daniel

Community Legend

784 Views

3 replies

0 likes

  • 784 Views
  • 3 replies
  • 0 likes

Saved songs

Is there a way to find out how many songs in your saved music within the android app? I know you can see how many songs are in your playlists but I don't see how many I have in my saved songs. I don't know if I'm close to the 10,000 limit or not.

Music Fan

Is there a way to find out how many songs in your saved music within the android app? I know you can see how many songs are in your playlists but I don't see how many I have in my saved songs. I don'...

user-removed

Not applicable

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Xperia Z2 tablet + unlimited

I have a Sony Xperia z2 tablet and iPad + Spotify unlimited. For some reason I get only shuffle feature in my Xperia tablet, iPad is working without problems. Is Spotify interpreting my Z2 tablet as Android phone???

Newbie

I have a Sony Xperia z2 tablet and iPad + Spotify unlimited. For some reason I get only shuffle feature in my Xperia tablet, iPad is working without problems. Is Spotify interpreting my Z2 tablet as ...

SuperWisdom

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Android 4.4.4 Lockscreen Widget is missing.

Is there a know Issue with on the Nexus5 ? I dont got the Spotify Widget on the Lockscren. Also i cant find it in the List of Lockscreen Widgets...

Casual Listener

Is there a know Issue with on the Nexus5 ? I dont got the Spotify Widget on the Lockscren. Also i cant find it in the List of Lockscreen Widgets...

elPatricko

Casual Listener

1796 Views

2 replies

0 likes

  • 1796 Views
  • 2 replies
  • 0 likes

Solved!! Certain Tracks from my personal library are not available

I have a Nexus 5 running Android 4.4.4, have the latest update to Spotify, am a premium user have only 8600 tracks on my iTunes but still can't listen to all of my tracks. Like for some playlists I can only listen to listen to certain tracks. The res...

Regular

I have a Nexus 5 running Android 4.4.4, have the latest update to Spotify, am a premium user have only 8600 tracks on my iTunes but still can't listen to all of my tracks. Like for some playlists I c...

Daniel

Community Legend

1065 Views

5 replies

1 likes

  • 1065 Views
  • 5 replies
  • 1 likes

Solved!! How to disable Spotify Connect

Hi, since a few days my Samsung s4mini displays the songs which i hear on my pc. In the Connect options of the phone i can only chose between the two devices (PC and phone), but cant disable it. In the device option on the PC it says "conncected to s...

Casual Listener

Hi,   since a few days my Samsung s4mini displays the songs which i hear on my pc. In the Connect options of the phone i can only chose between the two devices (PC and phone), but cant disab...

Narut

Casual Listener

10457 Views

5 replies

3 likes

  • 10457 Views
  • 5 replies
  • 3 likes

songs skipping ahead

Im a premium account user and my Spotify keeps skipping ahead songs when using my Android app on my HTC One phone. This happens with synch, playlists and normal streaming with and without headphones. I have tried factory reset of my phone and uninsta...

Casual Listener

Im a premium account user and my Spotify keeps skipping ahead songs when using my Android app on my HTC One phone. This happens with synch, playlists and normal streaming with and without headphones....

Daniel

Community Legend

979 Views

1 replies

0 likes

abdroid app htc one
  • 979 Views
  • 1 replies
  • 0 likes

spotify Grey screen

Recently after re-instaling the spotify app I do only get a Grey screen with a not working menu button.On Xperia t android 4.3. Does somebody know how to solvent this problem?

Casual Listener

Recently after re-instaling the spotify app I do only get a Grey screen with a not working menu button. On Xperia t android 4.3. Does somebody know how to solvent this problem?

Brandtair

Casual Listener

4417 Views

2 replies

0 likes

  • 4417 Views
  • 2 replies
  • 0 likes

How to "disconnect" by android phone and laptop?

I want to use them for different playlists and I don't want one to change the other one. It worked the way I wanted it until I upgraded the laptop version of spotify and I want to change it back to the way it was. I cannot see any options to do this.

Roadie

I want to use them for different playlists and I don't want one to change the other one.   It worked the way I wanted it until I upgraded the laptop version of spotify and I want to change i...

EarlPurple

Roadie

1864 Views

4 replies

0 likes

  • 1864 Views
  • 4 replies
  • 0 likes

Losing last playing track when closing and re-opening app after a while

Hi all. I'm a Premium user, using Spotify 1.4.0.631 on a Nexus 5 with Android 4.4.4. Here's the typical situation where I find the bug I wish to report: - I download tracks to listen in offline mode - I play offline music, then later I pause a track ...

Music Fan

Hi all. I'm a Premium user, using Spotify 1.4.0.631 on a Nexus 5 with Android 4.4.4. Here's the typical situation where I find the bug I wish to report:   - I download tracks to listen in of...

Daniel

Community Legend

1800 Views

3 replies

0 likes

  • 1800 Views
  • 3 replies
  • 0 likes

Spotify crashes when opening open.spotify.com link.

Today I was trying to open a song from the browser. But spotify keeps crashing when opening the link.

Casual Listener

Today I was trying to open a song from the browser. But spotify keeps crashing when opening the link.

Daniel

Community Legend

712 Views

2 replies

0 likes

  • 712 Views
  • 2 replies
  • 0 likes

Solved!! Spotify crashes / shuts down Note 3

Description When I listen on Note 3, after a while of changing the songs the sound is gone and after a few second the phone restarts or shuts down. Spotify is in version premium. Issue appears in offline mode, as well as online mode. What are the ste...

Newbie

Description When I listen on Note 3, after a while of changing the songs the sound is gone and after a few second the phone restarts or shuts down. Spotify is in version premium. Issue appears in o...

Daniel

Community Legend

6495 Views

30 replies

0 likes

  • 6495 Views
  • 30 replies
  • 0 likes

Usuario Premium le sale el modo sin conexión cuando no está activado

Hola buenas, el problema está en que soy usuario Premium (mi cuenta caduca dentro de 1 año y medio) y el dispositivo me dice todo el rato que estoy sin conexión aunque tenga desactivada la opción de escuchar música sin conexión. No puedo utilizar la ...

Casual Listener

Hola buenas, el problema está en que soy usuario Premium (mi cuenta caduca dentro de 1 año y medio) y el dispositivo me dice todo el rato que estoy sin conexión aunque tenga desactivada la opción de ...

Daniel

Community Legend

696 Views

3 replies

0 likes

  • 696 Views
  • 3 replies
  • 0 likes

PLEASE FIX SMS and email notifications still non existent.

I am getting really mad that spotify fixed the issue with not being able to hear directions from an app, but still never fixed the issue that they will not play notifications (really low to the point you can't hear it). I drive long distance all the ...

Newbie

I am getting really mad that spotify fixed the issue with not being able to hear directions from an app, but still never fixed the issue that they will not play notifications (really low to the point...

Daniel

Community Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Reordering songs in playlists - is this possible?

On the desktop app I can reorder songs in my playlist. I usually put them in the order I like listening to them. I can't find a way to do this on the android app. Is this just a key missing feature or am I just not seeing how to do it. Is it possible...

Casual Listener

On the desktop app I can reorder songs in my playlist.  I usually put them in the order I like listening to them.  I can't find a way to do this on the android app.  Is this just a key...

Joemommaspotify

Roadie

761 Views

4 replies

0 likes

  • 761 Views
  • 4 replies
  • 0 likes