Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Deleting a song from library across devices?!

Deleting a song from library across devices?!



I have a PC client and two phones. I also have same library of my music available offline for each device. When I try to delete some song from the library (remove the tick), for some strange and totally nerving reason it comes back to my library again! How to delete the fricking song?! Why they sometimes come back?

Why if I delete a song on 1 device it is not synchronized "as deleted" to others? I suspect that the song is deleted, but when other device comes online, spotify thinks that I have added the song back, so it gets synchronized back again. AARGH.
Could you help me with this issue? Is there a way to set a master device?


Best Regards,


1 Reply

I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Suggested posts