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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194734 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194734 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536037 Views

78 replies

3 likes

  • 536037 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439576 Views

565 replies

37 likes

Account
Free
  • 439576 Views
  • 565 replies
  • 37 likes

Stuck on Loading Screen

I'm stuck on the loading screen with the Spotify logo so can't access anything at all. Help!

Newbie

I'm stuck on the loading screen with the Spotify logo so can't access anything at all. Help!

Daniel

Community Legend

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Volume changes

The volume changes up and down on my songs constantly when playing. It's driving me crazy. Any ideas?

Newbie

The volume changes up and down on my songs constantly when playing. It's driving me crazy. Any ideas?

Daniel

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Lost synced music at the worst time :(

I had a couple hundred tracks synced on my Note 3 in preparation for a long flight. Boarded the plane, got settled in, fired up Spotify... and the phone locked up and rebooted. And when it came back up... no music synced any more; the playlists set f...

Newbie

I had a couple hundred tracks synced on my Note 3 in preparation for a long flight. Boarded the plane, got settled in, fired up Spotify... and the phone locked up and rebooted. And when it came back ...

hotchocokate

Newbie

557 Views

2 replies

0 likes

  • 557 Views
  • 2 replies
  • 0 likes

SPOTIFY PREMIUM BAD

On April 11 I acquired spotify premium paying with a debit card, and today hardly 21 April marks 10 days have taken me back to spotify free, what happened?

Newbie

On April 11 I acquired spotify premium paying with a debit card, and today hardly 21 April marks 10 days have taken me back to spotify free, what happened?

osornios

Spotify Star

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Spotify does not play when launched while Android phone screen OFF.

Spotify app does NOT start playing when:Using an external Bluetooth device to launch Google Now (or other Android service) which in turn to launch Spotify app to play a song while phone screen is off. We have to light up the screen either manually or...

Newbie

Spotify app does NOT start playing when: Using an external Bluetooth device to launch Google Now (or other Android service) which in turn to launch Spotify app to play a song while phone screen is o...

583 Views

0 replies

0 likes

launch spotify
screen off
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  • 0 replies
  • 0 likes

Music stops playing

My Spotify is not playing if my phone is locked. It will play a song all the way through, but will not play the next song unless I open the Spotify app and look at it. I tried restarting my phone and Uninstalled the app and reinstalled. This is occur...

Newbie

My Spotify is not playing if my phone is locked. It will play a song all the way through, but will not play the next song unless I open the Spotify app and look at it. I tried restarting my phone and...

MrsSiler05

Casual Listener

724 Views

3 replies

0 likes

  • 724 Views
  • 3 replies
  • 0 likes

Android - X Button to close the app

Hello, i use spotify for a year or so but lately i'm thinking to give my money to somebody else. WHO ON EARTH still uses a X-Button on the lockscreen for their apps??? That drives me nuts. When i'm running, driving (bad enough) or even just listen to...

Newbie

Hello,    i use spotify for a year or so but lately i'm thinking to give my money to somebody else.    WHO ON EARTH still uses a X-Button on the lockscreen for their apps...

camillo75

Community Legend

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

Canceling spotify subscription

I am currently on the day before my last 30 day free trial. I would like to cancel before I get charged because I is not what I expected. When I go to cancel it wants me to enter my card information again. It's never saying I had it and doesn't give ...

Newbie

I am currently on the day before my last 30 day free trial. I would like to cancel before I get charged because I is not what I expected. When I go to cancel it wants me to enter my card information ...

Daniel

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

I don't understand how you can consistently make terrible updates.

Every single update in the last six months, at least, has broken the app for me. I finally decided, screw this. Uninstalled spotify, downloaded an APK from a year and a half ago, and voila. It works. I can actually see the things I've downloaded, the...

Gig Goer

Every single update in the last six months, at least, has broken the app for me.   I finally decided, screw this. Uninstalled spotify, downloaded an APK from a year and a half ago, and voila. ...

camillo75

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Local Music

Hello all, I purchased last week 1year Premium, i saw in the help section that it was possible to see my local music files in spotify on windowsand that i could make a playist with them, that my question about.. a lot of my music are not available, a...

Casual Listener

Hello all,    I purchased last week 1year Premium, i saw in the help section that it was possible to see my local music files in spotify on windows and that i could make a playist with t...

Hewwego

Casual Listener

445 Views

2 replies

0 likes

  • 445 Views
  • 2 replies
  • 0 likes

help

HOLA TENGO UN PROBLEMA QUE YO ESTOY REPRODUCIENDO UNA CANCION Y SE ME MARCA EN VERDE LA QUE YO ESTOY ESCUCANDO PERO EN LA PARTE DE DE ABAJO ESTO ME PASA EN MI DISPOSITIVO ANDROID AYUDA EMAIL DE CONTACTO 2012sebitax8@gmail.com

Newbie

HOLA  TENGO UN PROBLEMA  QUE YO ESTOY REPRODUCIENDO UNA CANCION Y SE ME MARCA EN VERDE LA QUE YO ESTOY ESCUCANDO PERO EN LA PARTE DE DE ABAJO ESTO ME PASA EN MI DISPOSITIVO ANDROID  ...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Solved!! can't download own MP3

Hey,i got a new mobile phone, a Meizu Pro 5, which uses Flyme 5.1.4.0A (which is based on Android 5.1) as OS, but now i'm encountering a problem (not only on my Meizu, as well on my Sony Xperia T):i cant download my own mp3 files for my offline playl...

Casual Listener

Hey, i got a new mobile phone, a Meizu Pro 5, which uses Flyme 5.1.4.0A (which is based on Android 5.1) as OS, but now i'm encountering a problem (not only on my Meizu, as well on my Sony Xperia T):...

Yoshichan

Casual Listener

908 Views

2 replies

0 likes

  • 908 Views
  • 2 replies
  • 0 likes

music that i made available offline has to download again and again and it doesn't properly play

hey there, i have a xperia z1 compact and i use a sd card (that seems to work, i tried to write on it on my pc and my phone accepts it). in my spotify options i clicked that songs should be downloaded in extreme quality and that they should be saved ...

Newbie

hey there,   i have a xperia z1 compact and i use a sd card (that seems to work, i tried to write on it on my pc and my phone accepts it). in my spotify options i clicked that songs should be ...

jean3601

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Logging in

I just recently re added the app back to my phone due to not being able to just log in.....I put in my email address and password just to be told ( I have already set up an account using this email) and will not let me log in.....why can't I log in i...

Newbie

I just recently re added the app back to my phone due to not being able to just log in.....I put in my email address and password just to be told ( I have already set up an account using this email) ...

jean3601

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Somebody else is using my account

Somebody is using my Spotify account via remote play called HP-WIN7-SARAH.I have my account linked to Facebook and I have changed my password, I've also clicked sign out all users or whatever the option is and they still have access to it, I have no ...

Newbie

Somebody is using my Spotify account via remote play called HP-WIN7-SARAH. I have my account linked to Facebook and I have changed my password, I've also clicked sign out all users or whatever the o...

jean3601

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

My Spotify been hacked

Hi, recently someone keep adding on my song list with song that i never heard off. and sometimes it keep deleting my playlist. i did change my password and sigh out everwhere. but now, it still there. one day i was open my Spotify account. i noticed ...

Newbie

Hi, recently someone keep adding on my song list with song that i never heard off. and sometimes it keep deleting my playlist. i did change my password and sigh out everwhere. but now, it still there...

jean3601

Community Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Need a quicker way of viewing downloaded content

It would be great if there was a way to show only downloaded content when in offline mode in the android app . Currently I have to search for the album or playlist before seeing whether it's been downloaded

Regular

It would be great if there was a way to show only downloaded content when in offline mode in the android app . Currently I have to search for the album or playlist before seeing whether it's been dow...

Daniel

Community Legend

791 Views

3 replies

0 likes

Offline Content
  • 791 Views
  • 3 replies
  • 0 likes

Solved!! Dear Spotify

Please change my country to Germany.I have followed you process given and your site does not let me change country.Now im led here.

Casual Listener

Please change my country to Germany. I have followed you process given and your site does not let me change country. Now im led here.

Daniel

Community Legend

978 Views

3 replies

0 likes

  • 978 Views
  • 3 replies
  • 0 likes

LG G4 not recognised

Brand new phone, Marshmallow OS, phone wont be recognized by the Desktoop compter. Followed the guide, did a clean re-install, still nothing. Any ideas?

Roadie

Brand new phone, Marshmallow OS, phone wont be recognized by the Desktoop compter.   Followed the guide, did a clean re-install, still nothing.  Any ideas?

Daniel

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes