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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110851 Views

26 replies

3 likes

  • 110851 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223206 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223206 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580201 Views

79 replies

3 likes

  • 580201 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477760 Views

577 replies

40 likes

Account
Free
  • 477760 Views
  • 577 replies
  • 40 likes

sync the music on cell phone

I just bought a sony xperia z3 cell phone and when using spotify is says " turn on sync over cellular to download " What does it mean ?Hope someone can help me Thanks Per Rind

Newbie

I just bought a sony xperia z3 cell phone and when using spotify is says " turn on sync over cellular to download " What does it mean ? Hope someone can help me Thanks Per Rind

osornios

Spotify Star

8291 Views

4 replies

0 likes

  • 8291 Views
  • 4 replies
  • 0 likes

Continuously freezes on S7

Freezes every few songs. Music stops and App freezes cant restart or change songs etc. Then just comes back on when its ready. Not sure if the phone or Spotify as it does it on Bose Soundtouch also. Galaxy S7

Newbie

Freezes every few songs. Music stops and App freezes cant restart or change songs etc. Then just comes back on when its ready. Not sure if the phone or Spotify as it does it on Bose Soundtouch also. ...

Daniel

Community Legend

3369 Views

3 replies

0 likes

  • 3369 Views
  • 3 replies
  • 0 likes

Help with downloading music to my android phone

How do you download music from within the spotify app to an android phone? I don't know how!

Newbie

How do you download music from within the spotify app to an android phone? I don't know how!

TBaby33

Newbie

48671 Views

4 replies

9 likes

  • 48671 Views
  • 4 replies
  • 9 likes

greyed out tracks on web player but not on android.

have greyed out tracks in my playlists on the web player but those tracks are not grey on the android app. Am I missing something?

Casual Listener

have greyed out tracks in my playlists on the web player but those tracks are not grey on the android app. Am I missing something?

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

How do you get lyrics on Spotify app WITHOUT MUSIXMATCH?

Okay, so I don't like ads. I pay for the Spotify. That's fine, but the Spotify app doesn't have built-in lyrics for some reason. Okay fine, so installed Musixmatch and now I have lyrics which worked fine for many months. But now Musixmatch now has ad...

Music Fan

 Okay, so I don't like ads. I pay for the Spotify. That's fine, but the Spotify app doesn't have built-in lyrics for some reason. Okay fine, so installed Musixmatch and now I have lyrics which w...

MattSuda

Spotify Star

2864 Views

1 replies

0 likes

  • 2864 Views
  • 1 replies
  • 0 likes

Can't Play Songs Over Cellular Network

Having an issue where songs will play for the first 10 seconds or so then will cancel.Going into notification suggests that the phone has no internet connection but have no connection issues with other apps.Phone will play songs over wifi network but...

Regular

Having an issue where songs will play for the first 10 seconds or so then will cancel. Going into notification suggests that the phone has no internet connection but have no connection issues with o...

Nyaification

Regular

1578 Views

8 replies

0 likes

  • 1578 Views
  • 8 replies
  • 0 likes

Solved!! downloading local files

I try once again to find help for my android cellphone (samsung s3, yes I know, it is old). I have a playlilst with many different song included spotifysongs and local files I have added to the list. Music is important in my life, so I have listen to...

Visitor

I try once again to find help for my android cellphone (samsung s3, yes I know, it is old). I have a playlilst with many different song included spotifysongs and local files I have added to the list....

charlzy999

Newbie

1744 Views

2 replies

0 likes

  • 1744 Views
  • 2 replies
  • 0 likes

I made a horrible mistake

I made a mistake of deleting my "liked from radio playlist" off my playlist. I was wondering is there a way to get it back?

Newbie

I made a mistake of deleting my "liked from radio playlist" off my playlist. I was wondering is there a way to get it back?

Daniel

Community Legend

562 Views

2 replies

0 likes

  • 562 Views
  • 2 replies
  • 0 likes

Help me.

I had a account with my Facebook on my old phone. I got the premium account. The first 30 days free until May15th. I switched my phone to a new phone. Sd card and everything. Now I try to log back into spotify on my new phone and my whole playlist is...

Newbie

I had a account with my Facebook on my old phone. I got the premium account. The first 30 days free until May15th. I switched my phone to a new phone. Sd card and everything. Now I try to log back in...

Daniel

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Duda: Spotify me permite escuchar canciones sin necesidad de tener internet

Hola!Resulta que Spotify en mi móvil Android me deja escuchar música sin internet, solamente activando una opción dentro de mi playlist que se llama Avaliable Offline. ¿Eso no debería de ser una función premium?Tengo Spotify Free y algunas veces he e...

Music Fan

Hola! Resulta que Spotify en mi móvil Android me deja escuchar música sin internet, solamente activando una opción dentro de mi playlist que se llama Avaliable Offline. ¿Eso no debería de ser una ...

Daniel

Community Legend

1593 Views

7 replies

0 likes

  • 1593 Views
  • 7 replies
  • 0 likes

Solved!! INSUFFICIENT STORAGE

I uninstalled Spotify thinking it would clear all my downloaded playlists so that I could have more space on my phone. Now it won't install!! I've been trying to find a solution for two hours and I'm starting to get frustrated because I have to be so...

Regular

I uninstalled Spotify thinking it would clear all my downloaded playlists so that I could have more space on my phone. Now it won't install!! I've been trying to find a solution for two hours and I'm...

osornios

Spotify Star

9564 Views

12 replies

0 likes

  • 9564 Views
  • 12 replies
  • 0 likes

Albums won't play in order

Whenever I play an album, whether in the Android app or the web player it shuffles the album. I am a premium subscriber. I am *not* clicking the green shuffle button. I click the "play" icon next to the first song next to in the album and the song co...

Newbie

Whenever I play an album, whether in the Android app or the web player it shuffles the album. I am a premium subscriber.  I am *not* clicking the green shuffle button.  I click the "play" i...

Daniel

Community Legend

937 Views

2 replies

0 likes

  • 937 Views
  • 2 replies
  • 0 likes

Premium

I have upgraded to premium but now my Spotify app isn't working at all, I just keep getting a message telling me to upgrade

Newbie

I have upgraded to premium but now my Spotify app isn't working at all, I just keep getting a message telling me to upgrade

osornios

Spotify Star

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

28 April 2016 update made client redownload offline songs

More of a heads up and a gripe than a support issue, but this was incredibly annoying to wake up to. Last night, Spotify updated itself. This morning when I fired it up before hopping in the car for my commute, I was greeted with a progress bar: "0 o...

Regular

More of a heads up and a gripe than a support issue, but this was incredibly annoying to wake up to.   Last night, Spotify updated itself.  This morning when I fired it up before hopping ...

monstertrucker

Regular

1004 Views

2 replies

0 likes

Update
  • 1004 Views
  • 2 replies
  • 0 likes

App crash

My app crashes and I can't open it. I reinstalled but it still won't work. I log in with my facebook acc.

Visitor

My app crashes and I can't open it. I reinstalled but it still won't work. I log in with my facebook acc.

Daniel

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Cannot play this song error.

Lately I have been playing in shuffle and a lot of my songs prompt a "cannot play song" message. As well as volume dip. I can hear the sound level fading drastically during play. Its not my device as i have used aux and bluetooth and it only happens ...

Newbie

Lately I have been playing in shuffle and a lot of my songs prompt a "cannot play song" message. As well as volume dip. I can hear the sound level fading drastically during play. Its not my device as...

Daniel

Community Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Samsung s5 problem

Dear people please help me with this.I use spotify premium and love it not much bad to say about it.But when I play a song and lock my screen you get the usual symbols for 'next song' and 'previous song' right ? Well I don't know how but I seems km t...

Casual Listener

Dear people please help me with this. I use spotify premium and love it not much bad to say about it. But when I play a song and lock my screen you get the usual symbols for 'next song' and 'pr...

Daniel

Community Legend

677 Views

3 replies

0 likes

  • 677 Views
  • 3 replies
  • 0 likes

Shuffle Play with Spotify Connect

I've had a problem with my shuffle playlists for a while. I'll usually have music playing from my laptop during work, using my phone to control it using spotify connect since I like to keep the Spotify Desktop app minimized as it does not have a plea...

Music Fan

I've had a problem with my shuffle playlists for a while. I'll usually have music playing from my laptop during work, using my phone to control it using spotify connect since I like to keep the ...

1681 Views

0 replies

0 likes

  • 1681 Views
  • 0 replies
  • 0 likes

Solved!! certain downloaded songs won't play

I'm running into a really weird and very annoying issue in which all of the songs on two albums will not play on my Samsung Galaxy S5, but only after they have been downloaded to the device (they both stream fine, either before I download the music o...

Music Fan

I'm running into a really weird and very annoying issue in which all of the songs on two albums will not play on my Samsung Galaxy S5, but only after they have been downloaded to the device (they bot...

queequeg99

Music Fan

14053 Views

5 replies

1 likes

  • 14053 Views
  • 5 replies
  • 1 likes

Can t finish downloading all my songs

Every time i open spotify the app starts downloading music i had already download... And i cant listen them i have to wait until spotify download them all... How can i do? And what is happening?

Newbie

Every time i open spotify the app starts downloading music i had already download... And i cant listen them i have to wait until spotify download them all... How can i do? And what is happening?

Daniel

Community Legend

674 Views

2 replies

0 likes

  • 674 Views
  • 2 replies
  • 0 likes