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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846719 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846719 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16033 Views
  • 3 replies
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  • 16033 Views
  • 3 replies
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Can't listen to local files on my phone

Hey. So i have used spotify for a while now, on my phone and my pc.And i have never had any problems with my local files, but then after the newest update of spotify. i couldn't listen tomy local files on my phone anymore. i have tried to download a ...

  • Newbie
  • Hey.   So i have used spotify for a while now, on my phone and my pc. And i have never had any problems with my local files, but then after the newest update of spotify. i couldn't listen to ...
  • user-removed
  • Not applicable
  • 544 Views
  • 1 replies
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  • can't sync music
    Help me!
    Local files for Spotify Mobile
  • 544 Views
  • 1 replies
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Please improve the Android client? :)

Dear Spotify team, after using your service for almost 6 months and being a Premium subscriber since day one I have to say that the Desktop client is pretty good, the mobile (especially Android) client is horrible. Here are a few things you could fix...

  • Casual Listener
  • Dear Spotify team,   after using your service for almost 6 months and being a Premium subscriber since day one I have to say that the Desktop client is pretty good, the mobile (especially Andr...
  • laingbo
  • Casual Listener
  • 343 Views
  • 2 replies
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  • 343 Views
  • 2 replies
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Can't use Wifi, only mobile network

Earlier today I upgraded my Spotify account to premium so that I would be able to use wifi to save music onto my phone to listen to in offline mode when only mobile networks are available. However, I cannot log in or use spotify with a wifi connectio...

  • Casual Listener
  • Earlier today I upgraded my Spotify account to premium so that I would be able to use wifi to save music onto my phone to listen to in offline mode when only mobile networks are available. However, I...
  • lakrits
  • Casual Listener
  • 265 Views
  • 1 replies
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  • 265 Views
  • 1 replies
  • 0 likes

Some offline songs stop working

I have a really annoying problem with my offline playlist. From the beginning i downloaded a playlist with about 250 songs. And it worked fine for a quite long time. But now I discovered that songs can't be played anymore in offline mode. The green s...

  • Newbie
  • I have a really annoying problem with my offline playlist. From the beginning i downloaded a playlist with about 250 songs. And it worked fine for a quite long time. But now I discovered that songs c...
  • 148 Views
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  • 148 Views
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Con algunos artistas no me sale su musica solo me salen artistas relacionados a el.

Hola!Bueno, soy nuevo en Spotify y lo tengo hace 3 meses mas o menos con cuenta premium. Resulta que hay canciones que no me aparecen en Spotify y algunos de mis amigos si le aparece esas canciones. Aparece el Artista y no sus canciones. Por ejemplo ...

  • Casual Listener
  • Hola! Bueno, soy nuevo en Spotify y lo tengo hace 3 meses mas o menos con cuenta premium. Resulta que hay canciones que no me aparecen en Spotify y algunos de mis amigos si le aparece esas canciones...
  • 1257 Views
  • 0 replies
  • 2 likes
  • 1257 Views
  • 0 replies
  • 2 likes

With some artists in your profile does not appear their songs i only related to the artists.

Hello!Well, I am new to Spotify hopes and i have 3 months ago more or less with premium account. It turns out that there are songs that I do not appear in Spotify hopes and some of my friends if you get these songs. Displays the artist and not their ...

  • Casual Listener
  • Hello! Well, I am new to Spotify hopes and i have 3 months ago more or less with premium account. It turns out that there are songs that I do not appear in Spotify hopes and some of my friends if yo...
  • 138 Views
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  • 138 Views
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  • 0 likes

No internet connection 4G 3G 2G

I have been using Spotify with no issues for many months (Premium from day 1) but 2 weeks ago Spotify on my android smartphone started to disconnect from internet randomly, the problem got worst and now i cannot even log in... I tried to delete the a...

  • Casual Listener
  • I have been using Spotify with no issues for many months (Premium from day 1) but 2 weeks ago Spotify on my android smartphone started to disconnect from internet randomly, the problem got worst and ...
  • Soulchip
  • Casual Listener
  • 333 Views
  • 2 replies
  • 0 likes
  • 333 Views
  • 2 replies
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Solved!! Help! I want to unistall the most recent update but can't find the supported APK for it.

Help I want to unistall the update on August 10th because it stinks really. But I can't find the apk that is supported to still get the old spotify back.

  • Regular
  • Help I want to unistall the update on August 10th because it stinks really. But I can't find the apk that is supported to still get the old spotify back.
  • fender5126
  • Regular
  • 492 Views
  • 4 replies
  • 0 likes
  • 492 Views
  • 4 replies
  • 0 likes

I can't log into the app! !!!!!!!!!!!

I can log into the web, but not the app. I have tried all the suggestions here and those that were given to me by support, and NOTHING works. I will give it one more try and if it's not resolved, I'm done with spotify.

  • Newbie
  • I can log into the web, but not the app. I have tried all the suggestions here and those that were given to me by support, and NOTHING works. I will give it one more try and if it's not resolved, I'm...
  • 177 Views
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  • 177 Views
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(Galaxy S5) Android 5.0 album cover bug

Hey,it is normal that the lockscreen is set to the album cover when listening to a song via spotify, but i noticed that even if you close the app, it doesnt change back to the system's lockscreen background.Please fix that it is kinda annoying and th...

  • Newbie
  • Hey, it is normal that the lockscreen is set to the album cover when listening to a song via spotify, but i noticed that even if you close the app, it doesnt change back to the system's lockscreen b...
  • 384 Views
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  • 384 Views
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How to change download location to external sd card

I was just wondering if there was a option to change download location to my external sd cardThank you

  • Newbie
  • I was just wondering if there was a option to change download location to my external sd card Thank you
  • 183 Views
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  • 183 Views
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Solved!! some albuns is only to premium access?

Hello , i'm trying access this album below put is not avaible, i see this songs via WEB but i can't click on play, and via android i can't see this album https://play.spotify.com/album/3xYNQ0WHbe15Jxj8omO8cA thank yourapha

  • Casual Listener
  • Hello , i'm trying access this album below put is not avaible, i see this songs via WEB but i can't click on play, and via android i can't see this album   https://play.spotify.com/album/...
  • rguarita
  • Casual Listener
  • 266 Views
  • 4 replies
  • 0 likes
  • 266 Views
  • 4 replies
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searching playlists

Why is that on premium app I cannot search my own playlists and can only listen in shuffle mode ! This is not good. I currently have a windows phone but previously had an iphone and I could search in that ,so why not on the windows phone ? This will ...

  • Casual Listener
  • Why is that on premium app I cannot search my own playlists and can only listen in shuffle mode ! This is not good. I currently have a windows phone but previously had an iphone and I could search in...
  • driveflanger
  • Community Legend
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Help!

I registered for premium on my account and do not remember my password and the email I put in must not have been correct because I am not receiving an email to reset. What should I do?

  • Casual Listener
  • I registered for premium on my account and do not remember my password and the email I put in must not have been correct because I am not receiving an email to reset. What should I do?
  • DjBreaker15
  • Newbie
  • 209 Views
  • 3 replies
  • 0 likes
  • 209 Views
  • 3 replies
  • 0 likes

Local Files not Syncing on Mobile Device

Not sure if this is a Windows 10 or a Spotify Issue but I have a Samsung S3 on the same network as the Desktop App but the local files are not syncing? Just wondering if anyone else is having the same problem or any solutions? I am also experience th...

  • Gig Goer
  • Not sure if this is a Windows 10 or a Spotify Issue but I have a Samsung S3 on the same network as the Desktop App but the local files are not syncing?   Just wondering if anyone else is havin...
  • gesabo62
  • Newbie
  • 678 Views
  • 8 replies
  • 2 likes
  • 678 Views
  • 8 replies
  • 2 likes

Solved!! Missed files after restarting my samsung glaxy s3

Hi, i have a problem with my downloaded music. The files are now at my micro sd card (SanDisk 64GB). After restarting i have to download all files again. How can I fix the problem. Thank you for your help. Sincerely yours, Seb K.

  • Newbie
  • Hi, i have a problem with my downloaded music. The files are now at my micro sd card (SanDisk 64GB). After restarting i have to download all files again. How can I fix the problem. Thank you for your...
  • jean3601
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Send songs, albums and playlists while streaming

DescriptionWhen using Apple Music (IPhone5, iOS 8.4) with my car radio (Volkswagen MIB II), I can browse through a list of all albums, playlists, artists and songs on my radio. I am currently not able to get this information on my radio when using Sp...

  • Regular
  •   Description When using Apple Music (IPhone5, iOS 8.4) with my car radio (Volkswagen MIB II), I can browse through a list of all albums, playlists, artists and songs on my radi...
  • 314 Views
  • 0 replies
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  • album
    bluetooth
    Content
    Playlist
    streaming
  • 314 Views
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Solved!! How do I unistall the recent spotify update?

The update for spotify released on August 10th stinks. It's terrible. Is there anyway to unistall the update?

  • Regular
  • The update for spotify released on August 10th stinks. It's terrible. Is there anyway to unistall the update?
  • user-removed
  • Not applicable
  • 851 Views
  • 1 replies
  • 0 likes
  • 851 Views
  • 1 replies
  • 0 likes

Random Volume Control Issues

Alright so basically what is happening to me is really strange and just bad enough to be extremely annoying. And it started a few months ago and hasnt changed with updates. I will start listening to my playlist and adjust my sound to the song playing...

  • Newbie
  • Alright so basically what is happening to me is really strange and just bad enough to be extremely annoying. And it started a few months ago and hasnt changed with updates. I will start listening to ...
  • 266 Views
  • 0 replies
  • 0 likes
  • random
    Volume Control
  • 266 Views
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  • 0 likes