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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118583 Views

27 replies

4 likes

  • 118583 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239023 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239023 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599920 Views

79 replies

3 likes

  • 599920 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492584 Views

581 replies

42 likes

Account
Free
  • 492584 Views
  • 581 replies
  • 42 likes

Lost all info

I can't remember my username or email, password. I am a paid premium user, and would like some help recovering my account.

Newbie

I can't remember my username or email, password. I am a paid premium user, and would like some help recovering my account.

Daniel

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Add queue issue

Brief description of the issue:If listening some playlist and add a song to the queue by search on your music the playlist is replacedSteps to reproduce the issue:First I did this: play random from my musicThen I did that: go back to music and search...

Newbie

Brief description of the issue: If listening some playlist and add a song to the queue by search on your music the playlist is replaced Steps to reproduce the issue: First I did this: play random ...

435 Views

0 replies

0 likes

Android
queue
  • 435 Views
  • 0 replies
  • 0 likes

Premium weg

Ich habe ein neues Handy und habends mich damit in mein Spotify Premium Account einloggen wollen! Aber jetzt ist mein premium weg! Was nun?

Casual Listener

Ich habe ein neues Handy und habends mich damit in mein Spotify Premium Account einloggen wollen! Aber jetzt ist mein premium weg! Was nun?

Daniel

Community Legend

989 Views

3 replies

0 likes

  • 989 Views
  • 3 replies
  • 0 likes

Canciones mal sugeridas

Sólo escucho música clásica. Últimamente me recomienda pop y similares tales como Rihana...jvarmero@yahoo. es

Casual Listener

Sólo escucho música clásica. Últimamente me recomienda pop y similares tales como Rihana... jvarmero@yahoo. es

830 Views

0 replies

1 likes

  • 830 Views
  • 0 replies
  • 1 likes

Spotify BMW

I own a 2015 BMW and I use the spotify app on my phone and it plays through bluetooth streaming audio in my car. I recently Upgraded my phone software to Marshmallow from Lollipop.But now I cant switch songs using the control on the steering wheel. I...

Newbie

I own a 2015 BMW and I use the spotify app on my phone and it plays through bluetooth streaming audio in my car. I recently Upgraded my phone software to Marshmallow from Lollipop. But now I cant ...

Daniel

Community Legend

1815 Views

1 replies

0 likes

  • 1815 Views
  • 1 replies
  • 0 likes

dispositivo no compatible

I have a premium account, and i need to install in a LGG4 but is not compatible.I need a fast solution, if you don't give me a solution, i demand my money back as soon as you can.

Newbie

I have a premium account, and i need to install in a LGG4 but is not compatible. I need a fast solution, if you don't give me a solution, i demand my money back as soon as you can.

Daniel

Community Legend

833 Views

2 replies

0 likes

LG G4
Not Available
not compatible
  • 833 Views
  • 2 replies
  • 0 likes

Spotify deleted all my playlists

Hey everyone. So I just opened my spotify and all my playlists are randomly deleted. My spotify has been acting weird recently (playing random songs)

Newbie

Hey everyone. So I just opened my spotify and all my playlists are randomly deleted. My spotify has been acting weird recently (playing random songs)

Daniel

Community Legend

627 Views

2 replies

0 likes

  • 627 Views
  • 2 replies
  • 0 likes

changed mobile

After getting a new mobile my account is reset on free but I already have had a Premiumaccount. I install the app new but that was not helpful. How do I get my Premium Account back without paying again?

Casual Listener

After getting a new mobile my account is reset on free but I already have had a Premiumaccount. I install the app new but that was not helpful. How do I get my Premium Account back without paying aga...

osornios

Spotify Star

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Volume

My is Spotify music volume is not high enough on my Samsung Galaxy Note 4? This never happened before. HELP!

Newbie

My is Spotify music volume is not high enough on my Samsung Galaxy Note 4? This never happened before. HELP!

Daniel

Community Legend

676 Views

2 replies

0 likes

  • 676 Views
  • 2 replies
  • 0 likes

Samsung galaxy j7

Buenos días tengo android 5.1.1 en un samsung galaxy j7 y mi duda es la siguiente, un amigo tiene un Motorola y cuando está escuchando música y bloquea el celular en la pantalla de bloqueo se ve una visualización de lo que está escuchando pero en el ...

Visitor

Buenos días tengo android 5.1.1 en un samsung galaxy j7 y mi duda es la siguiente, un amigo tiene un Motorola y cuando está escuchando música y bloquea el celular en la pantalla de bloqueo se ve una ...

Daniel

Community Legend

1733 Views

1 replies

0 likes

  • 1733 Views
  • 1 replies
  • 0 likes

Spotify android app is crashing

Hi.I have a nvidia shield tablet Android 6. when I am hearing music sometimes the app is closeing without and error msg. Can anybody help me?

Newbie

Hi. I have a nvidia shield tablet Android 6. when I am hearing music sometimes the app is closeing without and error msg. Can anybody help me?

Nico

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

"Something went wrong" error message before log in

Hi, im having a hard time browsing through podcasts & Videos. Everytime my spotify logs in i get the error " Something went wrong" before directing me to my HOME page. when i flip to my "Your Libary" tap i see the the option to look at my recent podc...

Visitor

Hi,   im having a hard time browsing through podcasts & Videos. Everytime my spotify logs in i get the error " Something went wrong" before directing me to my HOME page. when i flip to my ...

Daniel

Community Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Set default playback device

Is it possible to choose the default playback device? I've got Chromecast at home now so I want to play it through this by default whenever it is available. Seems like a simple thing but I can't find any settings for it?

Casual Listener

Is it possible to choose the default playback device?   I've got Chromecast at home now so I want to play it through this by default whenever it is available. Seems like a simple thing but I c...

Daniel

Community Legend

1276 Views

1 replies

3 likes

  • 1276 Views
  • 1 replies
  • 3 likes

"Spotify is offline at the moment"

When i download a offline playlist and put my spotify in offlinemode i constantly get a problem.. If i stop listening fo 5-10 minutes i get the "Spotify is offline at the moment" and i have to go online again to resume where i left listening. I saved...

Casual Listener

When i download a offline playlist and put my spotify in offlinemode i constantly get a problem..  If i stop listening fo 5-10 minutes i get the "Spotify is offline at the moment" and i have to ...

Daniel

Community Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Solved!! music sorting options

Hello spotify community, I have this question for the app on android phone. What i mean is on the dekstop app you can sort music on date you added songs to that specific playlist, now my question is can you do this also in on the android app or not? ...

Visitor

Hello spotify community,   I have this question for the app on android phone. What i mean is on the dekstop app you can sort music on date you added songs to that specific playlist, now my que...

user-removed

Not applicable

1486 Views

2 replies

0 likes

Music
sorting
  • 1486 Views
  • 2 replies
  • 0 likes

No search option in the menu

I just got a Samsung Galaxy 7. My spotify playlists didnt transfer over and now as I try to recreate it I cant find the Search option in the menu

Newbie

I just got a Samsung Galaxy 7. My spotify playlists didnt transfer over and now as I try to recreate it I cant find the Search option in the menu

DasPeter

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Recently played artists not updating

I like to reference my recently played artists, however lately it has not been updating. Is there a solution to fix this?

Regular

I like to reference my recently played artists, however lately it has not been updating. Is there a solution to fix this?

user-removed

Not applicable

1138 Views

1 replies

2 likes

Recently played artists
  • 1138 Views
  • 1 replies
  • 2 likes

Cannot play the songs of an artist

Hey everyone,I have a problem: I follow the artist "Niila" on Spotify but when I visit his page it does not show me any songs and I cant play them. Is this artist only for spotify premium? Or is there anything else wrong? Greetings,Kiki

Visitor

Hey everyone, I have a problem:   I follow the artist "Niila" on Spotify but when I visit his  page it does not show me any songs and I cant play them. Is this artist only for spotify pr...

Daniel

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Walter

Non ho più tutta la mia musica dopo aver formattato il tel

Newbie

Non ho più tutta la mia musica dopo aver formattato il tel

516 Views

0 replies

0 likes

Musica scomparsa
  • 516 Views
  • 0 replies
  • 0 likes

Problem with saved songs

After I get msg that new version of Spotify is available my old version start to have problem with saved songs. It look like this:I've saved lot of tracks of that bands, and now there are no saved tracks of any band. If you want to tell me, that it'l...

Casual Listener

After I get msg that new version of Spotify is available my old version start to have problem with saved songs. It look like this: I've saved lot of tracks of that bands, and now there are no sa...

Jarogniewa

Casual Listener

728 Views

3 replies

0 likes

  • 728 Views
  • 3 replies
  • 0 likes