Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
39312 Views
65 replies
25 likes

39312 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
876093 Views
11 replies
51 likes
Android
Guide
Troubleshooting

876093 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
3 weeks ago
shahn321
Casual Listener
26028 Views
4 replies
0 likes

26028 Views
4 replies
0 likes

Extremely slow startup.

Android Version 4.4.2, Spotify Version 4.8.0.1004. I think its trying to update all the playlists, I have a ton off them. Sometimes a startup takes a few minutes, even after rebooting. Kinda hard to fix when I'm driving. Tried switching to offline mo...

Rollo_
Roadie
Android Version 4.4.2, Spotify Version 4.8.0.1004. I think its trying to update all the playlists, I have a ton off them. Sometimes a startup takes a few minutes, even a...
2016-03-08 7:42:16 AM
2016-03-08 10:30:56 AM
Daniel
Community Legend
391 Views
1 replies
0 likes

391 Views
1 replies
0 likes

Premium unlimited?

Hello.I'm new here and I will like to know if being a premium user you have unlimited download? or is there a limit to download?

joyyeuse
Newbie
Hello. I'm new here and I will like to know if being a premium user you have unlimited download? or is there a limit to download?
2016-03-08 5:53:05 AM
2016-03-08 10:25:00 AM
Daniel
Community Legend
617 Views
1 replies
0 likes

617 Views
1 replies
0 likes

Available offline error!!!!

All my available offline downloads have been removed... THIS IS UNACCEPTABLE!!!! I spend massive amounts on data to ensure I can play these songs whenever I want... so I'm expected to just download them all again? Not happening, not on my dollar.

HowieDizzle
Newbie
All my available offline downloads have been removed... THIS IS UNACCEPTABLE!!!! I spend massive amounts on data to ensure I can play these songs whenever I want... so I'm expected to just download t...
2016-03-08 2:48:36 AM
2016-03-08 10:16:34 AM
Daniel
Community Legend
274 Views
1 replies
0 likes

274 Views
1 replies
0 likes

Solved!! Adds in premium

Hi, I would really like to know why i still have adds as premium user. I log off and back in as was sugested somewhere but it didnt help. Thanks for help.

saphirro
Casual Listener
Hi, I would really like to know why i still have adds as premium user. I log off and back in as was sugested somewhere but it didnt help. Thanks for help.
2016-03-07 9:30:54 PM
2016-03-07 10:28:30 PM
saphirro
Casual Listener
646 Views
4 replies
0 likes

646 Views
4 replies
0 likes

Samsung S6 edge, music stops after about 10 minutes

Hey guys, I'm curious to know why my music stops about about 10 minutes of locking my phone. When it stops the option on the lock screen to resume or skip are also gone, it's like the app has shut down and needs me to re open it to let it know I'm st...

chabobie
Casual Listener
Hey guys, I'm curious to know why my music stops about about 10 minutes of locking my phone. When it stops the option on the lock screen to resume or skip are also gone, it's like the app has shut do...
2016-03-07 8:37:19 PM
2016-03-07 9:48:59 PM
chabobie
Casual Listener
339 Views
2 replies
0 likes

339 Views
2 replies
0 likes

crash during search "co.."

Hi all, just noticed this on my Samsung S6 Edge+, when using search I begin to type "co.." and the app crashes to the home screen (current song conintues to play). I've tested searching other combinations and everything works fine..except "CO"

JSA2422
Newbie
Hi all, just noticed this on my Samsung S6 Edge+, when using search I begin to type "co.." and the app crashes to the home screen (current song conintues to play). I've tested searchin...
2016-03-07 7:54:20 PM
2016-03-07 8:35:05 PM
Daniel
Community Legend
265 Views
1 replies
0 likes

265 Views
1 replies
0 likes

0 songs.

This has probably been said before but the only ones I've seen haven't been so recent, so..I'm having an issue with my Spotify where it will not let me search for an artist, and all the artists in my music are listed with 0 songs. I have tried turnin...

user-removed
Visitor
This has probably been said before but the only ones I've seen haven't been so recent, so.. I'm having an issue with my Spotify where it will not let me search for an artist, and all the artists i...
2016-03-07 6:05:20 PM
2016-03-07 8:34:32 PM
Daniel
Community Legend
686 Views
2 replies
0 likes
artists
Search

686 Views
2 replies
0 likes

Oops something went wrong message

When I try and search on the android spotify app I keep getting an "oops something went wrong, try again" message. Tried logging out and back in, uninstalling the app and re-installing it, restarting my phone and my phone data connection. What else c...

Deadnthahead
Newbie
When I try and search on the android spotify app I keep getting an "oops something went wrong, try again" message. Tried logging out and back in, uninstalling the app and re-installing it, restarting...
2016-03-07 7:06:48 PM
2016-03-07 7:09:04 PM
Nico
Community Legend
1120 Views
1 replies
0 likes

1120 Views
1 replies
0 likes

Solved!! Search not working

When I search for something in the Android app, it is loading a long time and then I get "uuups, something went wrong" . Network connection via WLAN or mobile brings same error. Playback and sync works, so I can't be a network issue. Any ideas how to...

Schlicki
Music Fan
When I search for something in the Android app, it is loading a long time and then I get "uuups, something went wrong" . Network connection via WLAN or mobile brings same error. Playback and sync wor...
2015-02-13 2:30:05 PM
2016-03-07 7:07:54 PM
RichnMary
Newbie
1283 Views
3 replies
0 likes

1283 Views
3 replies
0 likes

2 second break at the end of every track with BT

I have been streaming Spotify music to my car stereo for about 9 months now, mostly without problems. Since the last update to 4.5.0.820 however, there is a break of about 2 seconds nearly at the end of every track. It's mostly during fade out of the...

Rick_Blaine
Music Fan
I have been streaming Spotify music to my car stereo for about 9 months now, mostly without problems. Since the last update to 4.5.0.820 however, there is a break of about 2 seconds nearly at the end...
2016-02-02 9:01:44 PM
2016-03-07 6:16:48 PM
Rick_Blaine
Music Fan
588 Views
5 replies
0 likes

588 Views
5 replies
0 likes

Solved!! How do I browse "Shows"?

This is really confusing. I have only just found about the "Shows"-Feature about a week ago and when I opened it for the first time there was a list of different podcasts by different categories. I followed about 20 of them. When I open the "Shows"-f...

JaywalkerHB
Music Fan
This is really confusing. I have only just found about the "Shows"-Feature about a week ago and when I opened it for the first time there was a list of different podcasts by different categories. I f...
2016-03-06 8:55:41 PM
2016-03-07 2:09:04 PM
JaywalkerHB
Music Fan
808 Views
6 replies
0 likes

808 Views
6 replies
0 likes

Samsung s6 equaliser stabiliy

Anyone have issues with s6 eq? I find it very frustrating, stability is not great. Why can't phone manufacturers implement a decent eq? I went to Samsung they said speak to Spotify...

escadavie
Regular
Anyone have issues with s6 eq? I find it very frustrating, stability is not great. Why can't phone manufacturers implement a decent eq? I went to Samsung they said speak to Spotify...
2016-02-28 9:32:42 AM
2016-03-07 1:50:49 PM
Daniel
Community Legend
487 Views
4 replies
0 likes

487 Views
4 replies
0 likes

Solved!! Do downloaded songs still use bandwith?

If I want to listen to a song that I've downloaded, if I have internet access will it stream it or play the file off my phone? I dont want to use bandwith if I just want to listen to an album I've downloaded, nor do I want to put my phone on airplane...

SeaNet
Regular
If I want to listen to a song that I've downloaded, if I have internet access will it stream it or play the file off my phone? I dont want to use bandwith if I just want to listen to an album I've do...
2016-03-06 11:25:05 PM
2016-03-07 11:07:52 AM
Daniel
Community Legend
13971 Views
7 replies
1 likes

13971 Views
7 replies
1 likes

Spotify premium stops randomly

While listening to a playlist, Spotify stops playing the songs after 3-5 Songs. The time bar still runs but no sound is audible. Hitting the play button (pause/play) restarts the song as well as skipping forward/backwards. This occurs with various pl...

ronnywallnoefer
Casual Listener
While listening to a playlist, Spotify stops playing the songs after 3-5 Songs. The time bar still runs but no sound is audible. Hitting the play button (pause/play) restarts the song as well as skip...
2016-03-05 7:16:13 PM
2016-03-07 3:39:52 AM
psychofergo
Newbie
542 Views
4 replies
0 likes

542 Views
4 replies
0 likes

Android premium issues

I am trying to download the spotify app on my Android phone and the google play store won't let me, saying it is "not available in this country" but I am in the UK and my phone is a UK phone with a UK simcard. I have just paid for premium and so this...

cardoso1
Casual Listener
I am trying to download the spotify app on my Android phone and the google play store won't let me, saying it is "not available in this country" but I am in the UK and my phone is a UK phone with a U...
2016-03-06 6:00:10 PM
2016-03-06 7:56:25 PM
Daniel
Community Legend
287 Views
3 replies
0 likes

287 Views
3 replies
0 likes

Offline Playlists on Android

I have a play list that I complied on Spotify OS X, which contained a mixture of songs from the Spotify catalouge and local files.Everything is cool on the Mac, but when I play the playlist on my Android phone, the local files won't play (and are gre...

lukem118
Casual Listener
I have a play list that I complied on Spotify OS X, which contained a mixture of songs from the Spotify catalouge and local files.Everything is cool on the Mac, but when I play the playlist on my And...
2016-02-24 10:04:55 PM
2016-03-06 12:10:57 PM
Daniel
Community Legend
338 Views
2 replies
0 likes

338 Views
2 replies
0 likes

"no internet connection"

Spotify on my phone keeps saying i have no internet connection since a couple of days (not in wifi or in 4g). Reinstalled, removed all downloaded songs from my phone, multiple reboots did not help. Is this a known issue since the new update or is thi...

fish21
Regular
Spotify on my phone keeps saying i have no internet connection since a couple of days (not in wifi or in 4g). Reinstalled, removed all downloaded songs from my phone, multiple reboots did not help. ...
2014-05-25 2:01:45 PM
2016-03-06 10:46:11 AM
Eldorado
Music Fan
1331 Views
2 replies
0 likes

1331 Views
2 replies
0 likes

Not in my "country"

I tried to manually change my location in my spotify to the USA but it keeps putting I'm in Mexico, it's starting to get annoying saying that I am not in my country that's set up in my account, please help

44ace44
Newbie
I tried to manually change my location in my spotify to the USA but it keeps putting I'm in Mexico, it's starting to get annoying saying that I am not in my country that's set up in my account, pleas...
2016-03-06 3:38:54 AM
2016-03-06 8:04:17 AM
Daniel
Community Legend
488 Views
1 replies
0 likes
Different country

488 Views
1 replies
0 likes

Solved!! Spotify No Internet Connection Detected: Error Code 4

Hi, So I'm logging on to my university public wi-fi, which works fun to browse the internet, stream etc. However, when I open Spotify it's always offline and it comes up with a message stating "Error Code: 4". It happens everytime I open Spotify. Can...

Arun2kv
Music Fan
Hi, So I'm logging on to my university public wi-fi, which works fun to browse the internet, stream etc. However, when I open Spotify it's always offline and it comes up with a m...
2016-02-28 2:14:12 PM
2016-03-06 2:21:13 AM
Arun2kv
Music Fan
2274 Views
4 replies
0 likes
internet connection
macbook pro
OS X El Capitan

2274 Views
4 replies
0 likes

Local Files

So I am trying to get my local files from my desktop to my android phone but nothing seems to be working. They are both connected on the same internet and everything and I see the song in my playslist on my phone, the problem is it won't let me play ...

isaachasan1234
Casual Listener
So I am trying to get my local files from my desktop to my android phone but nothing seems to be working. They are both connected on the same internet and everything and I see the song in my playslis...
2016-03-05 11:48:21 PM
2016-03-05 12:15:47 AM
Daniel
Community Legend
281 Views
1 replies
0 likes

281 Views
1 replies
0 likes

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