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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194940 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194940 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536293 Views

78 replies

3 likes

  • 536293 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440145 Views

565 replies

37 likes

Account
Free
  • 440145 Views
  • 565 replies
  • 37 likes

Making playlists with local files available online- for friends and Amazon Echo

I've been making playlists on iTunes for ages, and just made the switch Spotify as my primary music player.I was pleased with how easy it is to move my carefully crafted mp3 playlists into Spotify, and continue to edit and add from a much bigger libr...

Newbie

I've been making playlists on iTunes for ages, and just made the switch Spotify as my primary music player. I was pleased with how easy it is to move my carefully crafted mp3 playlists into S...

Daniel

Community Legend

5911 Views

1 replies

0 likes

  • 5911 Views
  • 1 replies
  • 0 likes

"No internet connection available" - Android

hey. seems like this is a never ending problem..i switched to premium a couple months ago (first three for basically trial) and recently spotify stopped working. whenever i turn it on, it tells me that "no inernet connection is available" and "please...

Casual Listener

hey.   seems like this is a never ending problem..i switched to premium a couple months ago (first three for basically trial) and recently spotify stopped working. whenever i turn it on, it te...

Daniel

Community Legend

2619 Views

5 replies

0 likes

  • 2619 Views
  • 5 replies
  • 0 likes

Problems listening to music offline

Hi, when I'm with my android out of wi fi networks, I try do listen to music normally, but when I click on some appears: this music is not available. I am premium and payment on time. I do not understand, because I do supposedly automatically downloa...

Newbie

Hi, when I'm with my android out of wi fi networks, I try do listen to music normally, but when I click on some appears: this music is not available. I am premium and payment on time. I do not unders...

Daniel

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Alben, Interpreten und Titel fehlen auf einem Gerät

Folgendes Problem. Nutze meinen Spotify Account auf einem Samsung Galaxy S4 mini und auf meinem Macbook Pro. Nun liegt das Problem vor, dass, beide Geräte online, auf dem einen Gerät alle meine Titel, Alben und Künstler angezeigt werden(Macbook) und ...

Newbie

Folgendes Problem. Nutze meinen Spotify Account auf einem Samsung Galaxy S4 mini und auf meinem Macbook Pro. Nun liegt das Problem vor, dass, beide Geräte online, auf dem einen Gerät alle meine Titel...

Nico

Community Legend

1466 Views

1 replies

0 likes

  • 1466 Views
  • 1 replies
  • 0 likes

Running slow not showing my library

Only my playlist show up. My songs artist and everything else shows nothing, exept bands ive started following in the last hour or so.

Newbie

Only my playlist show up. My songs artist and everything else shows nothing, exept bands ive started following in the last hour or so.

Nico

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Spotify not playing music

So, I can't play music on my phone. I have a Sony Xperia S5, running Andreoid. Please help!

Casual Listener

So, I can't play music on my phone. I have a Sony Xperia S5, running Andreoid. Please help!

MattSuda

Spotify Star

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Discovery weekly not updating

My discover weekly hasn't updated since the beginning of march help Plz!

Newbie

My discover weekly hasn't updated since the beginning of march 😞 help Plz!

MattSuda

Spotify Star

657 Views

3 replies

0 likes

  • 657 Views
  • 3 replies
  • 0 likes

Black screen when casting

I recently started using Spotify (finally), and usually casting to chromecast on my TV, either via Samsung tablet or PC. Question is, is it supposed to just be a black screen with the Spotify logo when casting? I also have to use the chromecast do st...

Visitor

I recently started using Spotify (finally), and usually casting to chromecast on my TV, either via Samsung tablet or PC. Question is, is it supposed to just be a black screen with the Spotify logo wh...

szjani

Newbie

7420 Views

6 replies

2 likes

  • 7420 Views
  • 6 replies
  • 2 likes

Someone is logged into my account

I already logged out of all devices and changed my password but when I try to listen to music is says im already listening on an iPhone but I have a galaxy s7? I don't know what else to do?

Newbie

I already logged out of all devices and changed my password but when I try to listen to music is says im already listening on an iPhone but I have a galaxy s7? I don't know what else to do?

Daniel

Community Legend

443 Views

1 replies

1 likes

  • 443 Views
  • 1 replies
  • 1 likes

Need to find my account that im paying for?

I have a free account on my facebook but cant find the one im paying for? Please help

Casual Listener

I have a free account on my facebook but cant find the one im paying for? Please help

Daniel

Community Legend

483 Views

3 replies

0 likes

  • 483 Views
  • 3 replies
  • 0 likes

Solved!! Galaxy S6 auto play problem

Hi all, I have a problem on my S6 Edge, basically Spotify will play a song all fine but will never play the next song unless I unlock my phone and open the app (the app I's still running in the background) I have tried to play with settings but nothi...

Casual Listener

Hi all,   I have a problem on my S6 Edge, basically Spotify will play a song all fine but will never play the next song unless I unlock my phone and open the app (the app I's still running in ...

Daniel

Community Legend

2528 Views

3 replies

0 likes

  • 2528 Views
  • 3 replies
  • 0 likes

I've purchased 4 spotify giftcards and not one will redeem to my account. I'm spending $ for nothing

I have now purchased 4 spotify gift cards and not one will redeem to my account. It says I've got something like 174 days until it is a spotify free account, but won't let me download music, playlists, listen to them or anything! I'm getting extremel...

Newbie

I have now purchased 4 spotify gift cards and not one will redeem to my account. It says I've got something like 174 days until it is a spotify free account, but won't let me download music, playlist...

Samuel7

Roadie

524 Views

3 replies

0 likes

  • 524 Views
  • 3 replies
  • 0 likes

Make my playlist easier to access

I'm a truck driver, Spotify is my entertainment. Unfortunately with your updates it has become harder for me to change from one playlists to another. I shouldn't have to go through 3 options to find my playlist, and I hate the swiping screen at the h...

Casual Listener

I'm a truck driver, Spotify is my entertainment. Unfortunately with your updates it has become harder for me to change from one playlists to another. I shouldn't have to go through 3 options to find ...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

29 days before I can go online....

Hello, I have had Spotify Premium since July last year. I just got a new phone and downloaded this app but I can't actually go "online" due to a 29 day wait!! WHY?Apparently other threads say that you have to wait for verification to see if you reall...

Casual Listener

Hello, I have had Spotify Premium since July last year. I just got a new phone and downloaded this app but I can't actually go "online" due to a 29 day wait!! WHY? Apparently other threads say that ...

Silv3rshadow

Casual Listener

4125 Views

3 replies

1 likes

29 days before online
  • 4125 Views
  • 3 replies
  • 1 likes

Solved!! Can't download. Says no storage but I have loads! Help!

I'm a premium user and have lots of songs downloaded onto my tablet. Recently when trying to download I got an error message saying not enough space I have 20gb on external and 5g on internal. Tried deleting play lists... Deleting cache... Even unins...

Casual Listener

I'm a premium user and have lots of songs downloaded onto my tablet. Recently when trying to download I got an error message saying not enough space   I have 20gb on external and 5g on inter...

abrahamrestrepo

Casual Listener

22131 Views

7 replies

0 likes

  • 22131 Views
  • 7 replies
  • 0 likes

Spotify Free

Ich kann hören was ich will aber ich habe nicht Spotify Premium ,aber laut Spotify habe ich kein Premium und keine 30 Tage testen was habe ich dann?ich will nichts zahlen

Newbie

Ich kann hören was ich will aber ich habe nicht Spotify Premium ,aber laut Spotify habe ich kein Premium und keine 30 Tage testen was habe ich dann?ich will nichts zahlen

Daniel

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Spotify Connect only playing certain songs from new albums

Hey Guys, New to the forum but Spotify Premium user for a few years and I'm pretty good with Android and computers so try any solution with me. Issue: I'm trying to "Connect" to my Amazon Echo Dot to play two new albums, "Therapy Session" by NF and "...

Casual Listener

Hey Guys,   New to the forum but Spotify Premium user for a few years and I'm pretty good with Android and computers so try any solution with me.    Issue: I'm trying to "Connect" ...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Song not avalible

I can't listen tog songs that's not in mycket playlist! The massage "song is not avalible" keeps popping up! What's wrong :(?

Newbie

I can't listen tog songs that's not in mycket playlist! The massage "song is not avalible" keeps popping up! What's wrong :(?

girliegurl_82

Newbie

712 Views

2 replies

0 likes

  • 712 Views
  • 2 replies
  • 0 likes

Solved!! I can't play Prince anymore?

Whenever I search any of Prince's albums and try to play the song on my Android, it just does nothing. By the way, I do have a premium account.

Newbie

Whenever I search any of Prince's albums and try to play the song on my Android, it just does nothing. By the way, I do have a premium account.

jennimae

Newbie

1978 Views

6 replies

0 likes

  • 1978 Views
  • 6 replies
  • 0 likes

Solved!! Spotify constantly crashing or is unbearably slow after SD card mount

Hi I'm in desperate need of help here please. My spotify app has gone completely haywire. It all started about a week ago. I use a Vodafone Smart Ultra 6 phone running Andriod 5.1.1 which doesn't have much memory and so I was prompted by spotify to f...

Regular

Hi   I'm in desperate need of help here please.  My spotify app has gone completely haywire.  It all started about a week ago.  I use a Vodafone Smart Ultra 6 phone running Andr...

timos20

Regular

4186 Views

3 replies

0 likes

  • 4186 Views
  • 3 replies
  • 0 likes