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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114948 Views

27 replies

4 likes

  • 114948 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231154 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231154 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590427 Views

79 replies

3 likes

  • 590427 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485113 Views

580 replies

42 likes

Account
Free
  • 485113 Views
  • 580 replies
  • 42 likes

changed mobile

After getting a new mobile my account is reset on free but I already have had a Premiumaccount. I install the app new but that was not helpful. How do I get my Premium Account back without paying again?

Casual Listener

After getting a new mobile my account is reset on free but I already have had a Premiumaccount. I install the app new but that was not helpful. How do I get my Premium Account back without paying aga...

osornios

Spotify Star

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Volume

My is Spotify music volume is not high enough on my Samsung Galaxy Note 4? This never happened before. HELP!

Newbie

My is Spotify music volume is not high enough on my Samsung Galaxy Note 4? This never happened before. HELP!

Daniel

Community Legend

665 Views

2 replies

0 likes

  • 665 Views
  • 2 replies
  • 0 likes

Samsung galaxy j7

Buenos días tengo android 5.1.1 en un samsung galaxy j7 y mi duda es la siguiente, un amigo tiene un Motorola y cuando está escuchando música y bloquea el celular en la pantalla de bloqueo se ve una visualización de lo que está escuchando pero en el ...

Visitor

Buenos días tengo android 5.1.1 en un samsung galaxy j7 y mi duda es la siguiente, un amigo tiene un Motorola y cuando está escuchando música y bloquea el celular en la pantalla de bloqueo se ve una ...

Daniel

Community Legend

1728 Views

1 replies

0 likes

  • 1728 Views
  • 1 replies
  • 0 likes

Spotify android app is crashing

Hi.I have a nvidia shield tablet Android 6. when I am hearing music sometimes the app is closeing without and error msg. Can anybody help me?

Newbie

Hi. I have a nvidia shield tablet Android 6. when I am hearing music sometimes the app is closeing without and error msg. Can anybody help me?

Nico

Community Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

"Something went wrong" error message before log in

Hi, im having a hard time browsing through podcasts & Videos. Everytime my spotify logs in i get the error " Something went wrong" before directing me to my HOME page. when i flip to my "Your Libary" tap i see the the option to look at my recent podc...

Visitor

Hi,   im having a hard time browsing through podcasts & Videos. Everytime my spotify logs in i get the error " Something went wrong" before directing me to my HOME page. when i flip to my ...

Daniel

Community Legend

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Set default playback device

Is it possible to choose the default playback device? I've got Chromecast at home now so I want to play it through this by default whenever it is available. Seems like a simple thing but I can't find any settings for it?

Casual Listener

Is it possible to choose the default playback device?   I've got Chromecast at home now so I want to play it through this by default whenever it is available. Seems like a simple thing but I c...

Daniel

Community Legend

1264 Views

1 replies

3 likes

  • 1264 Views
  • 1 replies
  • 3 likes

"Spotify is offline at the moment"

When i download a offline playlist and put my spotify in offlinemode i constantly get a problem.. If i stop listening fo 5-10 minutes i get the "Spotify is offline at the moment" and i have to go online again to resume where i left listening. I saved...

Casual Listener

When i download a offline playlist and put my spotify in offlinemode i constantly get a problem..  If i stop listening fo 5-10 minutes i get the "Spotify is offline at the moment" and i have to ...

Daniel

Community Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Solved!! music sorting options

Hello spotify community, I have this question for the app on android phone. What i mean is on the dekstop app you can sort music on date you added songs to that specific playlist, now my question is can you do this also in on the android app or not? ...

Visitor

Hello spotify community,   I have this question for the app on android phone. What i mean is on the dekstop app you can sort music on date you added songs to that specific playlist, now my que...

user-removed

Not applicable

1465 Views

2 replies

0 likes

Music
sorting
  • 1465 Views
  • 2 replies
  • 0 likes

No search option in the menu

I just got a Samsung Galaxy 7. My spotify playlists didnt transfer over and now as I try to recreate it I cant find the Search option in the menu

Newbie

I just got a Samsung Galaxy 7. My spotify playlists didnt transfer over and now as I try to recreate it I cant find the Search option in the menu

DasPeter

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Recently played artists not updating

I like to reference my recently played artists, however lately it has not been updating. Is there a solution to fix this?

Regular

I like to reference my recently played artists, however lately it has not been updating. Is there a solution to fix this?

user-removed

Not applicable

1128 Views

1 replies

2 likes

Recently played artists
  • 1128 Views
  • 1 replies
  • 2 likes

Cannot play the songs of an artist

Hey everyone,I have a problem: I follow the artist "Niila" on Spotify but when I visit his page it does not show me any songs and I cant play them. Is this artist only for spotify premium? Or is there anything else wrong? Greetings,Kiki

Visitor

Hey everyone, I have a problem:   I follow the artist "Niila" on Spotify but when I visit his  page it does not show me any songs and I cant play them. Is this artist only for spotify pr...

Daniel

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Walter

Non ho più tutta la mia musica dopo aver formattato il tel

Newbie

Non ho più tutta la mia musica dopo aver formattato il tel

506 Views

0 replies

0 likes

Musica scomparsa
  • 506 Views
  • 0 replies
  • 0 likes

Problem with saved songs

After I get msg that new version of Spotify is available my old version start to have problem with saved songs. It look like this:Screenshot_2016-05-02-21-54-46.pngI've saved lot of tracks of that bands, and now there are no saved tracks of any band....

Casual Listener

After I get msg that new version of Spotify is available my old version start to have problem with saved songs. It look like this: Screenshot_2016-05-02-21-54-46.png I've saved lot of tracks of t...

Jarogniewa

Casual Listener

714 Views

3 replies

0 likes

  • 714 Views
  • 3 replies
  • 0 likes

Were are the release notes for version 5.1.0.849?

I cannot find the release notes for Android app version 5.1.0.849. Unfortunately this topic doesn't seem to be updated anymore, why? Surely there are enough people waiting for solutions to their issues. Android release notes

Music Fan

I cannot find the release notes for Android app version 5.1.0.849. Unfortunately this topic doesn't seem to be updated anymore, why? Surely there are enough people waiting for solutions to their issu...

Rick_Blaine

Music Fan

1372 Views

4 replies

0 likes

  • 1372 Views
  • 4 replies
  • 0 likes

Connect spotify on samsung galaxy 3 and samsung tv

Can you please advise how I can use the spotify app on my samsung galaxy 3 as a remote for the spotify app on my Samsung smart tv. I have a spotify premium account and the smart tv does not show up as a device on my galaxy. Many Thanks

Newbie

Can you please advise how I can use the spotify app on my samsung galaxy 3 as a remote for the spotify app on my Samsung smart tv. I have a spotify premium account and the smart tv does not show up a...

weler2k

Newbie

926 Views

3 replies

0 likes

  • 926 Views
  • 3 replies
  • 0 likes

Sorting podcasts?

Is there a way to sort podcasts by content type? I've never heard of nearly all of these podcasts that are listed, and I dont want to listen to minutes of them to get an idea of them.. Sorting by catagory would be nice. Say Tech, Movies or General En...

Regular

Is there a way to sort podcasts by content type? I've never heard of nearly all of these podcasts that are listed, and I dont want to listen to minutes of them to get an idea of them..  Sorting...

Daniel

Community Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Como personalizar la aplicación

Deseo cambiar los colores o así de la app un poco más de personalización ya tengo premium

Newbie

Deseo cambiar los colores o así de la app un poco más de personalización ya tengo premium

Daniel

Community Legend

11773 Views

1 replies

3 likes

  • 11773 Views
  • 1 replies
  • 3 likes

Allow me to turn off app quickly on Android or happy to cancel service

Can't turn off app without going into settings, apps, force stop. Turns on every time I get into car. Very annoying that there is no exit, no stop, no swipe to close app. Pausing the song that randomly plays is the only quick option. Have android for...

Casual Listener

Can't turn off app without going into settings, apps, force stop.  Turns on every time I get into car.  Very annoying that there is no exit, no stop, no swipe to close app.  Pausing th...

vegasmassimo

Roadie

7103 Views

10 replies

1 likes

  • 7103 Views
  • 10 replies
  • 1 likes

Solved!! Can't change country

Hi, I originally downloaded Spotify in Spain and now I can't get in as it says the country is Spain and it doesn't give me another option to change? Can you please help??

Casual Listener

Hi, I originally downloaded Spotify in Spain and now I can't get in as it says the country is Spain and it doesn't give me another option to change? Can you please help??

Dreadlord

Community Legend

751 Views

3 replies

0 likes

  • 751 Views
  • 3 replies
  • 0 likes

Saving albums for offline

I'm having trouble with playing songs from saved albums when offline. I connect to wifi, download & save the albums I want yet even though the green arrow shows they're saved, as soon as phone is turned off/restarted & i lose connection the saved alb...

Casual Listener

I'm having trouble with playing songs from saved albums when offline. I connect to wifi, download & save the albums I want yet even though the green arrow shows they're saved, as soon as phone is...

Daniel

Community Legend

593 Views

3 replies

0 likes

  • 593 Views
  • 3 replies
  • 0 likes