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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209559 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209559 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558968 Views

78 replies

3 likes

  • 558968 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461969 Views

575 replies

39 likes

Account
Free
  • 461969 Views
  • 575 replies
  • 39 likes

Spotify keeps logging me out and deleting all my downloaded songs when my iPhone dies

ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help

Casual Listener

ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help

Daniel

Community Legend

3742 Views

1 replies

1 likes

  • 3742 Views
  • 1 replies
  • 1 likes

Spotify downloading incomplete files?

Every time I sync my playlists, there 's always a few songs that either have gaps of silence or just are completely silent. I checked the volume, made sure my headphones were plugged in right, and the system sounds still play when a track is silently...

Visitor

Every time I sync my playlists, there 's always a few songs that either have gaps of silence or  just are completely silent. I checked the volume, made sure my headphones were plugged in right, ...

Daniel

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Pacote Premium

Meu pacote Premium expirou a 2 Meses atrás e continuam me cobrando R$14,90 por mês. Eu queria saber por que? E como eu cancelo isso?Obs: Me respondam o mais rápido possível. Por favor.

Casual Listener

Meu pacote Premium expirou a 2 Meses atrás e continuam me cobrando R$14,90 por mês. Eu queria saber por que? E como eu cancelo isso? Obs: Me respondam o mais rápido possível. Por favor.

sracollins

Casual Listener

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Offline Playlist/Albums not avaiable

Hey, within the last weeks in realized a huge problem. As soon as I leave my house and my Wifi discconects and I start spotify to listen to my offline music while driving car, it says the songs are not avaiable offline. Even though the green download...

Newbie

Hey,   within the last weeks in realized a huge problem. As soon as I leave my house and my Wifi discconects and I start spotify to listen to my offline music while driving car, it says the so...

osornios

Spotify Star

475 Views

2 replies

0 likes

  • 475 Views
  • 2 replies
  • 0 likes

Delete playlists

I use Spotify on my Galaxy S6. How do I permanently remove songs/albums that I have listened to? I did the cache clear and that didn't work. I pressed and held the song and the pop up shows and all it says is hide, but when I log back on the songs ar...

Casual Listener

I use Spotify on my Galaxy S6. How do I permanently remove songs/albums that I have listened to? I did the cache clear and that didn't work. I pressed and held the song and the pop up shows and all i...

Daniel

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

How do I make NO shuffle the default

OK, I know I can turn off shuffle by clicking the 2 arrows. But the problem is I select an album and the only way to start playing it is to click "shuffle play" . Then it drops you into the album and starts you off randomly. Sure, you can click the a...

Regular

OK, I know I can turn off  shuffle by clicking the 2 arrows.   But the problem is I select an album and the only way to start playing it is to click "shuffle play" .  Then it drops you...

Daniel

Community Legend

8976 Views

5 replies

13 likes

  • 8976 Views
  • 5 replies
  • 13 likes

Followers will not appear some titles

Hi, , my friend has my playlist abonniert.Aber he does not see the title I " Daren loakele " have added via . So me nei be the display. also have all drawn on the PC in my playlist . and with me everything is displayed perfectly on phone .

Casual Listener

Hi, , my friend has my playlist abonniert.Aber he does not see the title I " Daren loakele " have added via . So me nei be the display. also have all drawn on the PC in my playlist . and with me ever...

Daniel

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Followers will not appear some titles

Hi, , my boyfriend has my playlist abonniert.Aber he does not see the title I " Daren loakele " have added via . So me nei be the display. also have all drawn on the PC in my playlist . and with me everything is displayed perfectly on phone .

Casual Listener

Hi, , my boyfriend has my playlist abonniert.Aber he does not see the title I " Daren loakele " have added via . So me nei be the display. also have all drawn on the PC in my playlist . and with me e...

Daniel

Community Legend

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Android 5.0 stops music when i go to home screen

i have a premium account and i like music from spotify but i have now samsung galaxy s4 running android 5.0.1 and when i go to another app or to home screen it turns off the app after 2 secondsi tried with power saving off and it turned off after 10 ...

Newbie

i have a premium account and i like music from spotify but i have now samsung galaxy s4 running android 5.0.1 and when i go to another app or to home screen it turns off the app after 2 seconds i tr...

Daniel

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Solved!! Mysic keeps stoping...

So after i listen to a song in a playlist the music pauses and wont continue untill i reopens spotify, any clues to what the problem is?

Casual Listener

So after i listen to a song in a playlist the music pauses and wont continue untill i reopens spotify, any clues to what the problem is?

rockalexw

Newbie

942 Views

3 replies

0 likes

  • 942 Views
  • 3 replies
  • 0 likes

Wont skip to the next track

Hi i've had this issue since the latest update. And the thing is that when i start spotify it wont continue on the next track when the previous one is over. This is on a "samsung galaxy s6 edge" and i just paid for premium and yes i've tried to reins...

Newbie

Hi i've had this issue since the latest update. And the thing is that when i start spotify it wont continue on the next track when the previous one is over. This is on a "samsung galaxy s6 edge" and ...

Daniel

Community Legend

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

music stops randomly

Music stops randomly on my doogee f5, does not matter if i use other wifi...

Newbie

Music stops randomly on my doogee f5, does not matter if i use other wifi...

Daniel

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Updated Samsung Galaxy 6 - WONT PLAY NEXT SONG AUTOMATICALLY

Did a software update on samsung galaxy 6 and now Spotify wont automatically play the next song only on my phone, tried clean re-install...

Newbie

Did a software update on samsung galaxy 6 and now Spotify wont automatically play the next song only on my phone, tried clean re-install...

Daniel

Community Legend

786 Views

3 replies

0 likes

  • 786 Views
  • 3 replies
  • 0 likes

Play local mp3-files in android app

Hi Is there some way I can import/play the mp3-files I have on my phone in the Spotify app? I looked around and the only solution I could find was to make a playlist on my computer and import that.But!Using a computer to create a playlist of my mp3-f...

Newbie

Hi    Is there some way I can import/play the mp3-files I have on my phone in the Spotify app?    I looked around and the only solution I could find was to make a playlist on ...

Daniel

Community Legend

1234 Views

1 replies

0 likes

  • 1234 Views
  • 1 replies
  • 0 likes

Not enough memory?

Hey I have an android phone and I've had Spotify for more than 5 years and had the same problem over and over, as soon as I slide the offline button it starts the download again, now it is saying I do not have enough memory to download any more songs...

Visitor

Hey I have an android phone and I've had Spotify for more than 5 years and had the same problem over and over, as soon as I slide the offline button it starts the download again, now it is saying I d...

Daniel

Community Legend

751 Views

1 replies

0 likes

Sporitfy memory full
  • 751 Views
  • 1 replies
  • 0 likes

My songs won't load?

I have just purchased the Samsung s6 and every time I click on "songs" it won't load any but I can play music through "recent artists" why is this?

Newbie

I have just purchased the Samsung s6 and every time I click on "songs" it won't load any but I can play music through "recent artists" why is this?

Daniel

Community Legend

1965 Views

1 replies

0 likes

  • 1965 Views
  • 1 replies
  • 0 likes

Songs refusing to download onto Android device from Local

I have a song that I have downloaded locally from desktop to device many many times, but suddenly the device refuses to download it. I can see it in the list it just wont download. I can play it on my desktop Spotify from local file. Any advice ?

Casual Listener

I have a song that I have downloaded locally from desktop to device many many times, but suddenly the device refuses to download it.   I can see it in the list it just wont download. I can pla...

larrea06

Casual Listener

703 Views

4 replies

0 likes

  • 703 Views
  • 4 replies
  • 0 likes

Saved songs erased (gone!)

Today, without doing anything, I entered to my saved songs and they were all gone. Those i've been saving for years, and now there lost, the list of saved songs is empty. So, someone can help me get those back? Please! :'(

Casual Listener

Today, without doing anything, I entered to my saved songs and they were all gone. Those i've been saving for years, and now there lost, the list of saved songs is empty. So, someone can help me get ...

MattSuda

Spotify Star

662 Views

1 replies

0 likes

erased
Erased music
saved songs
  • 662 Views
  • 1 replies
  • 0 likes

Paying playlists on sonos

When i go to a friends house that has sonos i try to search my spotify playlists. When i do none of them come up. I have the ones i want made public. and they have spotify premium as well. Please help

Casual Listener

When i go to a friends house that has sonos i try to search my spotify playlists. When i do none of them come up. I have the ones i want made public. and they have spotify premium as well. Please help

zconflictz

Casual Listener

512 Views

2 replies

0 likes

  • 512 Views
  • 2 replies
  • 0 likes

Computer music files

How do I move music on my computer to Spotify.

Newbie

How do I move music on my computer to Spotify.

Daniel

Community Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes