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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106993 Views

26 replies

3 likes

  • 106993 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216798 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216798 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570514 Views

78 replies

3 likes

  • 570514 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470278 Views

577 replies

40 likes

Account
Free
  • 470278 Views
  • 577 replies
  • 40 likes

Solved!! downloading local files

I try once again to find help for my android cellphone (samsung s3, yes I know, it is old). I have a playlilst with many different song included spotifysongs and local files I have added to the list. Music is important in my life, so I have listen to...

Visitor

I try once again to find help for my android cellphone (samsung s3, yes I know, it is old). I have a playlilst with many different song included spotifysongs and local files I have added to the list....

charlzy999

Newbie

1739 Views

2 replies

0 likes

  • 1739 Views
  • 2 replies
  • 0 likes

I made a horrible mistake

I made a mistake of deleting my "liked from radio playlist" off my playlist. I was wondering is there a way to get it back?

Newbie

I made a mistake of deleting my "liked from radio playlist" off my playlist. I was wondering is there a way to get it back?

Daniel

Community Legend

544 Views

2 replies

0 likes

  • 544 Views
  • 2 replies
  • 0 likes

Help me.

I had a account with my Facebook on my old phone. I got the premium account. The first 30 days free until May15th. I switched my phone to a new phone. Sd card and everything. Now I try to log back into spotify on my new phone and my whole playlist is...

Newbie

I had a account with my Facebook on my old phone. I got the premium account. The first 30 days free until May15th. I switched my phone to a new phone. Sd card and everything. Now I try to log back in...

Daniel

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Duda: Spotify me permite escuchar canciones sin necesidad de tener internet

Hola!Resulta que Spotify en mi móvil Android me deja escuchar música sin internet, solamente activando una opción dentro de mi playlist que se llama Avaliable Offline. ¿Eso no debería de ser una función premium?Tengo Spotify Free y algunas veces he e...

Music Fan

Hola! Resulta que Spotify en mi móvil Android me deja escuchar música sin internet, solamente activando una opción dentro de mi playlist que se llama Avaliable Offline. ¿Eso no debería de ser una ...

Daniel

Community Legend

1576 Views

7 replies

0 likes

  • 1576 Views
  • 7 replies
  • 0 likes

Solved!! INSUFFICIENT STORAGE

I uninstalled Spotify thinking it would clear all my downloaded playlists so that I could have more space on my phone. Now it won't install!! I've been trying to find a solution for two hours and I'm starting to get frustrated because I have to be so...

Regular

I uninstalled Spotify thinking it would clear all my downloaded playlists so that I could have more space on my phone. Now it won't install!! I've been trying to find a solution for two hours and I'm...

osornios

Spotify Star

9481 Views

12 replies

0 likes

  • 9481 Views
  • 12 replies
  • 0 likes

Albums won't play in order

Whenever I play an album, whether in the Android app or the web player it shuffles the album. I am a premium subscriber. I am *not* clicking the green shuffle button. I click the "play" icon next to the first song next to in the album and the song co...

Newbie

Whenever I play an album, whether in the Android app or the web player it shuffles the album. I am a premium subscriber.  I am *not* clicking the green shuffle button.  I click the "play" i...

Daniel

Community Legend

925 Views

2 replies

0 likes

  • 925 Views
  • 2 replies
  • 0 likes

Premium

I have upgraded to premium but now my Spotify app isn't working at all, I just keep getting a message telling me to upgrade

Newbie

I have upgraded to premium but now my Spotify app isn't working at all, I just keep getting a message telling me to upgrade

osornios

Spotify Star

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

28 April 2016 update made client redownload offline songs

More of a heads up and a gripe than a support issue, but this was incredibly annoying to wake up to. Last night, Spotify updated itself. This morning when I fired it up before hopping in the car for my commute, I was greeted with a progress bar: "0 o...

Regular

More of a heads up and a gripe than a support issue, but this was incredibly annoying to wake up to.   Last night, Spotify updated itself.  This morning when I fired it up before hopping ...

monstertrucker

Regular

999 Views

2 replies

0 likes

Update
  • 999 Views
  • 2 replies
  • 0 likes

App crash

My app crashes and I can't open it. I reinstalled but it still won't work. I log in with my facebook acc.

Visitor

My app crashes and I can't open it. I reinstalled but it still won't work. I log in with my facebook acc.

Daniel

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Cannot play this song error.

Lately I have been playing in shuffle and a lot of my songs prompt a "cannot play song" message. As well as volume dip. I can hear the sound level fading drastically during play. Its not my device as i have used aux and bluetooth and it only happens ...

Newbie

Lately I have been playing in shuffle and a lot of my songs prompt a "cannot play song" message. As well as volume dip. I can hear the sound level fading drastically during play. Its not my device as...

Daniel

Community Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Samsung s5 problem

Dear people please help me with this.I use spotify premium and love it not much bad to say about it.But when I play a song and lock my screen you get the usual symbols for 'next song' and 'previous song' right ? Well I don't know how but I seems km t...

Casual Listener

Dear people please help me with this. I use spotify premium and love it not much bad to say about it. But when I play a song and lock my screen you get the usual symbols for 'next song' and 'pr...

Daniel

Community Legend

669 Views

3 replies

0 likes

  • 669 Views
  • 3 replies
  • 0 likes

Shuffle Play with Spotify Connect

I've had a problem with my shuffle playlists for a while. I'll usually have music playing from my laptop during work, using my phone to control it using spotify connect since I like to keep the Spotify Desktop app minimized as it does not have a plea...

Music Fan

I've had a problem with my shuffle playlists for a while. I'll usually have music playing from my laptop during work, using my phone to control it using spotify connect since I like to keep the ...

1670 Views

0 replies

0 likes

  • 1670 Views
  • 0 replies
  • 0 likes

Solved!! certain downloaded songs won't play

I'm running into a really weird and very annoying issue in which all of the songs on two albums will not play on my Samsung Galaxy S5, but only after they have been downloaded to the device (they both stream fine, either before I download the music o...

Music Fan

I'm running into a really weird and very annoying issue in which all of the songs on two albums will not play on my Samsung Galaxy S5, but only after they have been downloaded to the device (they bot...

queequeg99

Music Fan

13930 Views

5 replies

1 likes

  • 13930 Views
  • 5 replies
  • 1 likes

Can t finish downloading all my songs

Every time i open spotify the app starts downloading music i had already download... And i cant listen them i have to wait until spotify download them all... How can i do? And what is happening?

Newbie

Every time i open spotify the app starts downloading music i had already download... And i cant listen them i have to wait until spotify download them all... How can i do? And what is happening?

Daniel

Community Legend

659 Views

2 replies

0 likes

  • 659 Views
  • 2 replies
  • 0 likes

Solved!! Followed playlist and download

Hi everybody,I want to follow a playlist and store it offline.My question is, if the playlist change some tracks, will the downloads change at the same time?And will the old tracks (erased at the playlist) also erased at my device?Thanks a lot for yo...

Casual Listener

Hi everybody, I want to follow a playlist and store it offline. My question is, if the playlist change some tracks, will the downloads change at the same time? And will the old tracks (erased at t...

schwiemo

Casual Listener

1697 Views

2 replies

0 likes

  • 1697 Views
  • 2 replies
  • 0 likes

Solved!! Two Spotify Apps?

When I search for "spotify" on the Google Play app store, I get two main results that seem to be identical. One is called "Sotify," and the other is called "Spotify Music." They are listed under the same developer, "Spotify Ltd." Which one of these s...

Visitor

When I search for "spotify" on the Google Play app store, I get two main results that seem to be identical. One is called "Sotify," and the other is called "Spotify Music." They are listed under the ...

21boyspanicking

Newbie

13753 Views

5 replies

0 likes

  • 13753 Views
  • 5 replies
  • 0 likes

How to shuffle artist tracks?

When I open an artist and press the "shuffle" button Spotify strongly favours the newest albums and omits albums from 1970/1980 entirely. How can I really listen to an artist in shuffle mode? Thanks for help

Gig Goer

When I open an artist and press the "shuffle" button Spotify strongly favours the newest albums and omits albums from 1970/1980 entirely.  How can I really listen to an artist in shuffle mode? ...

450 Views

0 replies

1 likes

  • 450 Views
  • 0 replies
  • 1 likes

Solved!! Playlist filter not (always) showing

After updating to Spotify 5.0.0.956 on my Android device, the playlist filtering option (on top of the list of playlists) is not showing reliably anymore. Most of the times I cannot scroll beyond the topmost playlist and access the filter, but someti...

Regular

After updating to Spotify 5.0.0.956 on my Android device, the playlist filtering option (on top of the list of playlists) is not showing reliably anymore. Most of the times I cannot scroll beyond the...

dijara

Regular

9134 Views

11 replies

0 likes

  • 9134 Views
  • 11 replies
  • 0 likes

Help with Amazon Firetab

Hey guys, On my laptop and previous android tablet computer, I was able to use the whole range of my playlists and albums even as a free user, and it was great. I heard that on phones, the service is a lot more limited, but on tablets and laptop/desk...

Newbie

Hey guys,    On my laptop and previous android tablet computer, I was able to use the whole range of my playlists and albums even as a free user, and it was great.   I heard that o...

Daniel

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes