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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118568 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
238986 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
599904 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492562 Views
581 replies
42 likes
Hi, I had an Xperia Z3 and Spotify worked great whilst locked. I could skip and pause no problem.I've just gotten the Xperia Z5 today and while the phone is locked it will show me the background image of the song playing. But no controls. When I pull...
Hi, I had an Xperia Z3 and Spotify worked great whilst locked. I could skip and pause no problem. I've just gotten the Xperia Z5 today and while the phone is locked it will show me the background ...
Newbie
1639 Views
4 replies
0 likes
I'm not sure what is going on but I can't seem to get Spotify to work on my home network on any mobile device. It works fine on my PC but not my tablet, phone, or chromecast. If I utilize my phones LTE connection everything is fine, even tried to cre...
I'm not sure what is going on but I can't seem to get Spotify to work on my home network on any mobile device. It works fine on my PC but not my tablet, phone, or chromecast. If I utilize my pho...
Not applicable
1134 Views
6 replies
0 likes
Hi, I'm not sure exactly when it happened, but my Spotify controls no longer appear on my watch. I can open the application on my watch and choose an album to play without issue, but once it starts playing the controls do not appear at all. Has anyon...
Hi, I'm not sure exactly when it happened, but my Spotify controls no longer appear on my watch. I can open the application on my watch and choose an album to play without issue, but once it st...
678 Views
0 replies
4 likes
Hi I have just upgraded to spotify premium and am trying to use spotify to play music through sonos using my android phone sonos ap & my mac book. It comes up with an error message "unable to play - please upgrade your account with Spotify to become ...
Hi I have just upgraded to spotify premium and am trying to use spotify to play music through sonos using my android phone sonos ap & my mac book. It comes up with an error message...
Spotify Star
769 Views
3 replies
0 likes
The main appeal of spotify to me was I was under the assumption that I could "save" songs to my phone and listen to them when away from wifi and such. I'm assuming this is a true option. BUT when I click on an album and choose the "available offline"...
The main appeal of spotify to me was I was under the assumption that I could "save" songs to my phone and listen to them when away from wifi and such. I'm assuming this is a true option. BUT when I c...
Casual Listener
1333 Views
2 replies
0 likes
I just realized my premium session is due (I guess)Since I have not given any notification about thatAnd I have no choice but use the free version right nowMay anyone please tell me what to do if I want to get a notification before the due dateWhich ...
I just realized my premium session is due (I guess) Since I have not given any notification about that And I have no choice but use the free version right now May anyone please tell me what to do ...
Community Legend
378 Views
1 replies
0 likes
Apologies in advance, as I'm sure this has been asked and answered. When I play over Bluetooth (headphones or auto), Spotify plays at normal volume for a half second, then cuts to a low volume mode that is unbearable. I sent an email to customer supp...
Apologies in advance, as I'm sure this has been asked and answered. When I play over Bluetooth (headphones or auto), Spotify plays at normal volume for a half second, then cuts to a low volume mode t...
Community Legend
9358 Views
3 replies
1 likes
Watched the ad for Neighbors 2 then listened to watch this ad 4 times in a row and now I can't listen to music or anything.
Watched the ad for Neighbors 2 then listened to watch this ad 4 times in a row and now I can't listen to music or anything.
Casual Listener
703 Views
2 replies
0 likes
The issue is that Spotify will play like one song (sometimes more) but then will stop playing. When I turn on my phone to the lock screen, the Spotify widget says that audio is still playing,and when I open the app it starts playing again (though som...
The issue is that Spotify will play like one song (sometimes more) but then will stop playing. When I turn on my phone to the lock screen, the Spotify widget says that audio is still playing,and when...
Regular
1364 Views
5 replies
0 likes
Hi,Spotify is playing through the speakers of my android phone instead of my wireless headphones even though they are definitely connected. why isn't Spotify playing through my headphones?I have just reinstalled the app to no avail.
Hi, Spotify is playing through the speakers of my android phone instead of my wireless headphones even though they are definitely connected. why isn't Spotify playing through my headphones? I h...
Not applicable
3207 Views
2 replies
1 likes
Hey guys, Last week, I upgraded my Samsung Galaxy to Android 6.0.1. Since the upgrade, I have been having issues with the media controls coming from my car stereo, Bose bluetooth speaker, and headphones. When I send a "skip track" command, the volume...
Hey guys, Last week, I upgraded my Samsung Galaxy to Android 6.0.1. Since the upgrade, I have been having issues with the media controls coming from my car stereo, Bose b...
Community Legend
1702 Views
2 replies
0 likes
I cant login on my phone. It says that there is a facebook fault? When I want to use a password via my computer is says: there is a problem with install your password.
I cant login on my phone. It says that there is a facebook fault? When I want to use a password via my computer is says: there is a problem with install your password.
Casual Listener
835 Views
2 replies
0 likes
It will not let play any song and I just signed up for the premium package.
It will not let play any song and I just signed up for the premium package.
Casual Listener
983 Views
4 replies
0 likes
I moved to Barcelona. I have spotify premium, but when I log in on my phone it says I need to upgrade to premium.
I moved to Barcelona. I have spotify premium, but when I log in on my phone it says I need to upgrade to premium.
Community Legend
526 Views
2 replies
0 likes
Brief description of the issue:For the last few weeks Spotify has been stopping spontaneously mid song. Sometimes for a moment or two, sometimes up to 10 seconds, occasionally it crashes completely. It behaves the same whether it is connected via blu...
Brief description of the issue: For the last few weeks Spotify has been stopping spontaneously mid song. Sometimes for a moment or two, sometimes up to 10 seconds, occasionally it crashes completely...
Community Legend
1267 Views
7 replies
0 likes
Hi. I have the problem: "You're offline" issue over wi-fi with a router Netgear Nighthawk X6 R8000.It seems more like network configuration. Does anyone know how to configure it? Everything works fine except the spotify.I tried everithing with the pr...
Hi. I have the problem: "You're offline" issue over wi-fi with a router Netgear Nighthawk X6 R8000. It seems more like network configuration. Does anyone know how to configure it? Everything works f...
Community Legend
440 Views
1 replies
0 likes
My phone always says it's offline. I restarted my phone, nothing. I uninstalled and reinstalled Spotify. Nothing. I checked to make sure my phone is updated. It is. I don't know what to do. I can't actually use the app to listen to any music. Conside...
My phone always says it's offline. I restarted my phone, nothing. I uninstalled and reinstalled Spotify. Nothing. I checked to make sure my phone is updated. It is. I don't know what to do. I can't a...
Community Legend
502 Views
1 replies
0 likes
Does anyone know if there is anything i can do to improve the performance of the Spotify android app? I am really enjoying my subscription to Spotify premium, it has reignited my love for discovering new music! However, I am seriously considering cha...
Does anyone know if there is anything i can do to improve the performance of the Spotify android app? I am really enjoying my subscription to Spotify premium, it has reignited my love for di...
Music Fan
1697 Views
6 replies
0 likes
This was posted to Spotify tech support. I'll post reples here but if anyone else has any bright ideas, I'd welcome them. Nexus 6 / Android V6 / Spotify 4.2.0.739 Seeing various problems with the app recently. My colleague at work who also uses spoti...
This was posted to Spotify tech support. I'll post reples here but if anyone else has any bright ideas, I'd welcome them. Nexus 6 / Android V6 / Spotify 4.2.0.739 Seeing various pro...
Newbie
951 Views
2 replies
1 likes
On my Kindle Fire Music drops out at end of every track, which has only happened since the queue feature was updated to Playing Now and Next Up. A similar thing happens on my Samsung Galaxy S6 except there are a few buzzes. It is almost like an audib...
On my Kindle Fire Music drops out at end of every track, which has only happened since the queue feature was updated to Playing Now and Next Up. A similar thing happens on my Samsung Galaxy S6 e...
Casual Listener
1135 Views
4 replies
0 likes
