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Ongoing Issues

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 42394 Views
  • 65 replies
  • 25 likes
  • 42394 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 877982 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 877982 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26351 Views
  • 4 replies
  • 0 likes
  • 26351 Views
  • 4 replies
  • 0 likes

Spotfy app stops playing music mid song and cannot restart music in the app

Ever sinc I've donwloaded the most recent version of the app to my Sansung Galaxy Nexus, the app has been extremely buggy. Every single time I play music from my phone, about half way through the second song, the music stops playing. The pause button...

  • Music Fan
  •   Ever sinc I've donwloaded the most recent version of the app to my Sansung Galaxy Nexus, the app has been extremely buggy. Every single time I play music from my phone, about half way throug...
  • babedmngz
  • Newbie
  • 5351 Views
  • 6 replies
  • 3 likes
  • 5351 Views
  • 6 replies
  • 3 likes

Solved!! Offline song in SD card

Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space. when i started to see the memory of my phone i discovered that those 5gb were all the offline songs from spotify, but i have the app installed in my s...

  • Casual Listener
  • Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space.   when i started to see the memory of my phone i discovered that those 5gb were all the offl...
  • Ciafe7
  • Casual Listener
  • 14112 Views
  • 7 replies
  • 0 likes
  • Offline Content
    Offline download
    offline storage
    sdcard
  • 14112 Views
  • 7 replies
  • 0 likes

Stuck on Waiting to Download

I am trying to make a playlist available offline and have turned on download on cellular network but it still is saying Waiting to Download on the playlist. What's wrong?

  • Casual Listener
  • I am trying to make a playlist available offline and have turned on download on cellular network but it still is saying Waiting to Download on the playlist. What's wrong?
  • chachi69
  • Newbie
  • 511 Views
  • 1 replies
  • 0 likes
  • 511 Views
  • 1 replies
  • 0 likes

Android Help: Can't edit playlists

I'm using the premium version of Spotify and I can't manually sort my playlists. I used to be able to do this on my computer, but I don't use that thing anymore. Is this a bug? A feature that's being added?

  • Casual Listener
  • I'm using the premium version of Spotify and I can't manually sort my playlists. I used to be able to do this on my computer, but I don't use that thing anymore.    Is this a bug? A featu...
  • Daniel
  • Community Legend
  • 702 Views
  • 3 replies
  • 1 likes
  • 702 Views
  • 3 replies
  • 1 likes

Limited number of songs on Radio.

What's up with there only being about 15 songs on either a genre or song radio?Am I wrong in remembering that a radio station used to play indefinitely?The current setup is ridiculous. I've a premium account so my account is not the issue, and I'm on...

  • Music Fan
  • What's up with there only being about 15 songs on either a genre or song radio? Am I wrong in remembering that a radio station used to play indefinitely? The current setup is ridiculous. I've a...
  • 352 Views
  • 0 replies
  • 1 likes
  • Radio
  • 352 Views
  • 0 replies
  • 1 likes

Solved!! Android 6.0 Marshmallow Storage Problem

Hi, I'm on Moto X 2013 XT1058 with Android 6.0 Marshmallow. I install Spotify app from Google Play and when I open it, I get a erro warning that app didn't find storage system.Could anyone help me? Thanks.

  • Casual Listener
  • Hi,   I'm on Moto X 2013 XT1058 with Android 6.0 Marshmallow. I install Spotify app from Google Play and when I open it, I get a erro warning that app didn't find storage system. Could anyone...
  • derevandal
  • Casual Listener
  • 661 Views
  • 2 replies
  • 0 likes
  • 661 Views
  • 2 replies
  • 0 likes

music deleted

My music delete again for the third time im tired andy sick of this **bleep**in app

  • Newbie
  • My music delete again for the third time im tired andy sick of this **bleep**in app
  • Daniel
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Not playing music

I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?

  • Casual Listener
  • I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?
  • Daniel
  • Community Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • sony z5 compact no sound
  • 401 Views
  • 1 replies
  • 0 likes

Not playing music

I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?

  • Casual Listener
  • I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?
  • Daniel
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

no sound playing after few songs

premium user here. there's no sound playing after few songs. if you stop and play or click previous track the sound comes back. i have tried logging in and out, uninstall the app, reboot and even reset my phone just to get it working but no luck. has...

  • Casual Listener
  • premium user here. there's no sound playing after few songs. if you stop and play or click previous track the sound comes back. i have tried logging in and out, uninstall the app, reboot and even res...
  • Metamora
  • Regular
  • 1723 Views
  • 9 replies
  • 0 likes
  • Premium
    Security
  • 1723 Views
  • 9 replies
  • 0 likes

Songs not playing continuously

I've clean installed 3 or so times, tried turning off hapless play as well as crossfade, and changed quality. I have still been unable to figure out why songs aren't playing consecutively.

  • Regular
  • I've clean installed 3 or so times, tried turning off hapless play as well as crossfade, and changed quality. I have still been unable to figure out why songs aren't playing consecutively.
  • Daniel
  • Community Legend
  • 421 Views
  • 1 replies
  • 1 likes
  • 421 Views
  • 1 replies
  • 1 likes

Strange playlists and some one controlling my spotify on android device

Since a couple of weeks. I find strange playlists on my spotify. Which i did not add myself. Also a couple of weeks ago, i was using my phone and it constantly kept changing to a particular album (frozen soundtrack which i never ever would listen to)...

  • Casual Listener
  • Since a couple of weeks. I find strange playlists on my spotify. Which i did not add myself.  Also a couple of weeks ago, i was using my phone and it constantly kept changing to a particular al...
  • Daniel
  • Community Legend
  • 644 Views
  • 3 replies
  • 0 likes
  • 644 Views
  • 3 replies
  • 0 likes

"devices available" BUG

I found a bug! Device: Sony Xperia E4G When wifi is turned on, a "Chromecast" always appear in the "devices available" section. To exclude it isn't my neighbours Chromecast, I turned on wifi while taking a walk in the woods, and the "Chromecast" ghos...

  • Regular
  • I found a bug!   Device: Sony Xperia E4G   When wifi is turned on, a "Chromecast" always appear in the "devices available" section.   To exclude it isn't my neighbours Chromecast...
  • Daniel
  • Community Legend
  • 979 Views
  • 11 replies
  • 0 likes
  • 979 Views
  • 11 replies
  • 0 likes

Tempo Matching on Nexus 5

I have the Google Nexus 5 and it does not have the tempo matching feature in Spotify Running. I also have a Zenfone 2 that has the feature enabled. I understand not all Android phones have the feature enabled, but the Nexus 5 has a pedometer, acceler...

  • Newbie
  • I have the Google Nexus 5 and it does not have the tempo matching feature in Spotify Running. I also have a Zenfone 2 that has the feature enabled. I understand not all Android phones have the featur...
  • Daniel
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Listening to local files offline on Android

I performed the following steps to download my local files off my desktop onto my Samsung Galaxy S4: 1. Added the source folder of all my local files in the desktop Spotify app.2. Added some of those local files into a playlist.3. Clicked "Available ...

  • Casual Listener
  • I performed the following steps to download my local files off my desktop onto my Samsung Galaxy S4:   1. Added the source folder of all my local files in the desktop Spotify app. 2. Added so...
  • Daniel
  • Community Legend
  • 490 Views
  • 5 replies
  • 0 likes
  • 490 Views
  • 5 replies
  • 0 likes

Desktop local files not downloading on Samsung Galaxy S7

Ok so I just switched from Apple Music and switched from an iPhone 5S, and I tried to use Apple Music on android, but its flat out garbage, and just felt like trash. My phone plan came with a free premium spotify so i said why not. However one thing ...

  • Casual Listener
  • Ok so I just switched from Apple Music and switched from an iPhone 5S, and I tried to use Apple Music on android, but its flat out garbage, and just felt like trash. My phone plan came with a free pr...
  • Daniel
  • Community Legend
  • 560 Views
  • 1 replies
  • 0 likes
  • 560 Views
  • 1 replies
  • 0 likes

Stuck in Offline Mode

For the day, I've been stuck in offline mode on my android Samsung Galaxy s3. Spotify won't download my playlists, not even when cellular data has been enabled. At the top of various playlists that I'm trying to download, it says "go online to downlo...

  • Newbie
  • For the day, I've been stuck in offline mode on my android Samsung Galaxy s3.   Spotify won't download my playlists, not even when cellular data has been enabled. At the top of various playl...
  • poettone
  • Newbie
  • 2444 Views
  • 3 replies
  • 0 likes
  • 2444 Views
  • 3 replies
  • 0 likes

Extremely slow startup.

Android Version 4.4.2, Spotify Version 4.8.0.1004. I think its trying to update all the playlists, I have a ton off them. Sometimes a startup takes a few minutes, even after rebooting. Kinda hard to fix when I'm driving. Tried switching to offline mo...

  • Roadie
  • Android Version 4.4.2, Spotify Version 4.8.0.1004.      I think its trying to update all the playlists, I have a ton off them.  Sometimes a startup takes a few minutes, even a...
  • Rollo_
  • Roadie
  • 998 Views
  • 3 replies
  • 0 likes
  • 998 Views
  • 3 replies
  • 0 likes

[Android] Increase / decrease the speed of music

Hello guys,I have this doubt, it is possible with spotify app or any other android app (with spotify integration) to increase or decrease the speed of a song?

  • Casual Listener
  • Hello guys, I have this doubt, it is possible with spotify app or any other android app (with spotify integration) to increase or decrease the speed of a song?
  • sampaiopt
  • Casual Listener
  • 7886 Views
  • 2 replies
  • 1 likes
  • 7886 Views
  • 2 replies
  • 1 likes