Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376414 Views

541 replies

34 likes

Account
Free
  • 376414 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7568 Views

0 replies

7 likes

  • 7568 Views
  • 0 replies
  • 7 likes

Spotify Connect only playing certain songs from new albums

Hey Guys, New to the forum but Spotify Premium user for a few years and I'm pretty good with Android and computers so try any solution with me. Issue: I'm trying to "Connect" to my Amazon Echo Dot to play two new albums, "Therapy Session" by NF and "...

Casual Listener

Hey Guys,   New to the forum but Spotify Premium user for a few years and I'm pretty good with Android and computers so try any solution with me.    Issue: I'm trying to "Connect" ...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Song not avalible

I can't listen tog songs that's not in mycket playlist! The massage "song is not avalible" keeps popping up! What's wrong :(?

Newbie

I can't listen tog songs that's not in mycket playlist! The massage "song is not avalible" keeps popping up! What's wrong :(?

girliegurl_82

Newbie

632 Views

2 replies

0 likes

  • 632 Views
  • 2 replies
  • 0 likes

Solved!! I can't play Prince anymore?

Whenever I search any of Prince's albums and try to play the song on my Android, it just does nothing. By the way, I do have a premium account.

Newbie

Whenever I search any of Prince's albums and try to play the song on my Android, it just does nothing. By the way, I do have a premium account.

jennimae

Newbie

1774 Views

6 replies

0 likes

  • 1774 Views
  • 6 replies
  • 0 likes

Solved!! Spotify constantly crashing or is unbearably slow after SD card mount

Hi I'm in desperate need of help here please. My spotify app has gone completely haywire. It all started about a week ago. I use a Vodafone Smart Ultra 6 phone running Andriod 5.1.1 which doesn't have much memory and so I was prompted by spotify to f...

Regular

Hi   I'm in desperate need of help here please.  My spotify app has gone completely haywire.  It all started about a week ago.  I use a Vodafone Smart Ultra 6 phone running Andr...

timos20

Regular

4008 Views

3 replies

0 likes

  • 4008 Views
  • 3 replies
  • 0 likes

Solved!! Ask For User-Agent Spotify Apps

Anyone can you help me, how to identify User-Agent string use in Spotify apps in android, or you can share here what user-agent string used in spotify apps, for example in on iTun*s like this itunes/9.0.2 (Macintosh; Intel Mac OS X 10.4.11) AppleWebK...

Casual Listener

Anyone can you help me, how to identify User-Agent string use in Spotify apps in android, or you can share here what user-agent string used in spotify apps,   for example in on iTun*s like thi...

de2apandi

Casual Listener

4499 Views

4 replies

0 likes

  • 4499 Views
  • 4 replies
  • 0 likes

Stuck on Loading Screen

I'm stuck on the loading screen with the Spotify logo so can't access anything at all. Help!

Newbie

I'm stuck on the loading screen with the Spotify logo so can't access anything at all. Help!

Daniel

Community Legend

731 Views

1 replies

0 likes

  • 731 Views
  • 1 replies
  • 0 likes

Volume changes

The volume changes up and down on my songs constantly when playing. It's driving me crazy. Any ideas?

Newbie

The volume changes up and down on my songs constantly when playing. It's driving me crazy. Any ideas?

Daniel

Community Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Lost synced music at the worst time :(

I had a couple hundred tracks synced on my Note 3 in preparation for a long flight. Boarded the plane, got settled in, fired up Spotify... and the phone locked up and rebooted. And when it came back up... no music synced any more; the playlists set f...

Newbie

I had a couple hundred tracks synced on my Note 3 in preparation for a long flight. Boarded the plane, got settled in, fired up Spotify... and the phone locked up and rebooted. And when it came back ...

hotchocokate

Newbie

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

SPOTIFY PREMIUM BAD

On April 11 I acquired spotify premium paying with a debit card, and today hardly 21 April marks 10 days have taken me back to spotify free, what happened?

Newbie

On April 11 I acquired spotify premium paying with a debit card, and today hardly 21 April marks 10 days have taken me back to spotify free, what happened?

osornios

Spotify Star

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Spotify does not play when launched while Android phone screen OFF.

Spotify app does NOT start playing when:Using an external Bluetooth device to launch Google Now (or other Android service) which in turn to launch Spotify app to play a song while phone screen is off. We have to light up the screen either manually or...

Newbie

Spotify app does NOT start playing when: Using an external Bluetooth device to launch Google Now (or other Android service) which in turn to launch Spotify app to play a song while phone screen is o...

537 Views

0 replies

0 likes

launch spotify
screen off
  • 537 Views
  • 0 replies
  • 0 likes

Music stops playing

My Spotify is not playing if my phone is locked. It will play a song all the way through, but will not play the next song unless I open the Spotify app and look at it. I tried restarting my phone and Uninstalled the app and reinstalled. This is occur...

Newbie

My Spotify is not playing if my phone is locked. It will play a song all the way through, but will not play the next song unless I open the Spotify app and look at it. I tried restarting my phone and...

MrsSiler05

Casual Listener

624 Views

3 replies

0 likes

  • 624 Views
  • 3 replies
  • 0 likes

Android - X Button to close the app

Hello, i use spotify for a year or so but lately i'm thinking to give my money to somebody else. WHO ON EARTH still uses a X-Button on the lockscreen for their apps??? That drives me nuts. When i'm running, driving (bad enough) or even just listen to...

Newbie

Hello,    i use spotify for a year or so but lately i'm thinking to give my money to somebody else.    WHO ON EARTH still uses a X-Button on the lockscreen for their apps...

camillo75

Community Legend

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Canceling spotify subscription

I am currently on the day before my last 30 day free trial. I would like to cancel before I get charged because I is not what I expected. When I go to cancel it wants me to enter my card information again. It's never saying I had it and doesn't give ...

Newbie

I am currently on the day before my last 30 day free trial. I would like to cancel before I get charged because I is not what I expected. When I go to cancel it wants me to enter my card information ...

Daniel

Community Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

I don't understand how you can consistently make terrible updates.

Every single update in the last six months, at least, has broken the app for me. I finally decided, screw this. Uninstalled spotify, downloaded an APK from a year and a half ago, and voila. It works. I can actually see the things I've downloaded, the...

Gig Goer

Every single update in the last six months, at least, has broken the app for me.   I finally decided, screw this. Uninstalled spotify, downloaded an APK from a year and a half ago, and voila. ...

camillo75

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Local Music

Hello all, I purchased last week 1year Premium, i saw in the help section that it was possible to see my local music files in spotify on windowsand that i could make a playist with them, that my question about.. a lot of my music are not available, a...

Casual Listener

Hello all,    I purchased last week 1year Premium, i saw in the help section that it was possible to see my local music files in spotify on windows and that i could make a playist with t...

Hewwego

Casual Listener

372 Views

2 replies

0 likes

  • 372 Views
  • 2 replies
  • 0 likes

help

HOLA TENGO UN PROBLEMA QUE YO ESTOY REPRODUCIENDO UNA CANCION Y SE ME MARCA EN VERDE LA QUE YO ESTOY ESCUCANDO PERO EN LA PARTE DE DE ABAJO ESTO ME PASA EN MI DISPOSITIVO ANDROID AYUDA EMAIL DE CONTACTO 2012sebitax8@gmail.com

Newbie

HOLA  TENGO UN PROBLEMA  QUE YO ESTOY REPRODUCIENDO UNA CANCION Y SE ME MARCA EN VERDE LA QUE YO ESTOY ESCUCANDO PERO EN LA PARTE DE DE ABAJO ESTO ME PASA EN MI DISPOSITIVO ANDROID  ...

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

Solved!! can't download own MP3

Hey,i got a new mobile phone, a Meizu Pro 5, which uses Flyme 5.1.4.0A (which is based on Android 5.1) as OS, but now i'm encountering a problem (not only on my Meizu, as well on my Sony Xperia T):i cant download my own mp3 files for my offline playl...

Casual Listener

Hey, i got a new mobile phone, a Meizu Pro 5, which uses Flyme 5.1.4.0A (which is based on Android 5.1) as OS, but now i'm encountering a problem (not only on my Meizu, as well on my Sony Xperia T):...

Yoshichan

Casual Listener

801 Views

2 replies

0 likes

  • 801 Views
  • 2 replies
  • 0 likes

music that i made available offline has to download again and again and it doesn't properly play

hey there, i have a xperia z1 compact and i use a sd card (that seems to work, i tried to write on it on my pc and my phone accepts it). in my spotify options i clicked that songs should be downloaded in extreme quality and that they should be saved ...

Newbie

hey there,   i have a xperia z1 compact and i use a sd card (that seems to work, i tried to write on it on my pc and my phone accepts it). in my spotify options i clicked that songs should be ...

jean3601

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Logging in

I just recently re added the app back to my phone due to not being able to just log in.....I put in my email address and password just to be told ( I have already set up an account using this email) and will not let me log in.....why can't I log in i...

Newbie

I just recently re added the app back to my phone due to not being able to just log in.....I put in my email address and password just to be told ( I have already set up an account using this email) ...

jean3601

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes