Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
48497 Views
66 replies
25 likes

48497 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880737 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880737 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26984 Views
4 replies
0 likes

26984 Views
4 replies
0 likes

lokale dateinen

Hallo, ich habe dass problem, dass lokale dateien nicht auf android herunter geladen werden. Am pc klappt es, und ich habe alle schritte befolgt aber es klappt einfach nicht. Ich hoffe irgendwer kann mir helfen

beatsmusic88
Regular
Hallo, ich habe dass problem, dass lokale dateien nicht auf android herunter geladen werden. Am pc klappt es, und ich habe alle schritte befolgt aber es klappt einfach nicht. Ich hoffe irgendwer kann...
2016-03-15 4:18:01 PM
2016-03-25 11:54:54 AM
beatsmusic88
Regular
1275 Views
16 replies
0 likes
Electronic

1275 Views
16 replies
0 likes

PS4/Android App and sync

Hi, Attempting to play music through my PS4 via the android app. App is saying that devices are available, yet when I click on that I'm getting the PS4 icon greyed out with the message saying 'Can't play this right now'.Can anyone shed any light as t...

ivanvarian
Newbie
Hi, Attempting to play music through my PS4 via the android app. App is saying that devices are available, yet when I click on that I'm getting the PS4 icon greyed out with the message sayin...
2016-03-25 11:04:40 AM
338 Views
0 replies
1 likes

338 Views
0 replies
1 likes

I have premium

But I am paying for premium and I can't rewind songs this is that makes me mad.

Justinmill
Newbie
But I am paying for premium and I can't rewind songs this is that makes me mad.
2016-03-25 7:54:27 AM
2016-03-25 8:35:14 AM
Daniel
Community Legend
193 Views
1 replies
0 likes

193 Views
1 replies
0 likes

Only playing about 20 songs out of a 300 song playlist

Maybe I would pay for premium if I thought it would work. Your "shuffle" only plays roughly 20 songs out of my playlist of over 300 songs, which I have deleted out of frustration. I've grown to be sick of some of my favorite songs because of your def...

kyles1296
Newbie
Maybe I would pay for premium if I thought it would work. Your "shuffle" only plays roughly 20 songs out of my playlist of over 300 songs, which I have deleted out of frustration. I've grown to be si...
2016-03-25 7:13:42 AM
2016-03-25 7:46:57 AM
Daniel
Community Legend
289 Views
1 replies
0 likes

289 Views
1 replies
0 likes

Inicio de sesión

No puedo iniciar sesión en Spotify con mi sesión de Facebook me aparece usuarios y contraseña inválido

Jonyeload
Newbie
No puedo iniciar sesión en Spotify con mi sesión de Facebook me aparece usuarios y contraseña inválido
2016-03-25 2:22:45 AM
2016-03-25 2:58:24 AM
Bittencourt
Spotify Star
211 Views
1 replies
0 likes

211 Views
1 replies
0 likes

Green Scrollbar Disappeared

On previous versions of the Android app, when a user would press and hold on the scrollbar, a green, larger scrollbar would appear on top of the smaller, grey scrollbar. This green scrollbar was draggable, allowing for swift navigation of giant playl...

RicterGaos
Casual Listener
On previous versions of the Android app, when a user would press and hold on the scrollbar, a green, larger scrollbar would appear on top of the smaller, grey scrollbar. This green scrollbar was drag...
2016-03-23 9:59:52 PM
2016-03-24 8:51:46 PM
Daniel
Community Legend
614 Views
5 replies
3 likes

614 Views
5 replies
3 likes

Lockscreen fullscreen widget Android 5.0/6.0?

I use Spotify mostly in my car, as I drive around 2 hours every day. The current widget when the screen is locked is so tiny and has a X right next to the skip track button, so I constantly close the player unintentionally. This is a terrible design....

taedium
Roadie
I use Spotify mostly in my car, as I drive around 2 hours every day. The current widget when the screen is locked is so tiny and has a X right next to the skip track button, so I constantly close the...
2016-03-23 3:53:54 PM
2016-03-24 5:12:00 PM
jonasherdegen
Community Legend
530 Views
1 replies
4 likes

530 Views
1 replies
4 likes

Solved!! Spotify crash android 5.1.1

I have Oneplus One, OS is CyanogenOS12.1 (newest, based android 5.1.1)Yesterday spotify worked fine, but today started crashing immediately from launching, tried reinstall and clear data. i put screencast video here about phone information and spotif...

kimmodog
Casual Listener
I have Oneplus One, OS is CyanogenOS12.1 (newest, based android 5.1.1) Yesterday spotify worked fine, but today started crashing immediately from launching, tried reinstall and clear data. i put scr...
2016-03-24 12:48:31 PM
2016-03-24 1:05:37 PM
Daniel
Community Legend
1495 Views
3 replies
0 likes

1495 Views
3 replies
0 likes

Spotify won't download from song tab

Okay, so I got a new phone today, deleted the saved song cache on my other phone and all of my other playlists download to this new phone just fine. But for some reason when I try to turn the tab labeled "Songs" to offline mode download it just... wo...

Sennygata
Newbie
Okay, so I got a new phone today, deleted the saved song cache on my other phone and all of my other playlists download to this new phone just fine. But for some reason when I try to turn the tab lab...
2016-03-24 1:16:51 AM
2016-03-24 11:48:29 AM
Daniel
Community Legend
260 Views
1 replies
0 likes

260 Views
1 replies
0 likes

problem

Only plays 1 song when on shuffle mode

markprior4
Newbie
Only plays 1 song when on shuffle mode
2016-03-23 7:39:20 PM
2016-03-24 11:36:32 AM
Daniel
Community Legend
196 Views
1 replies
0 likes

196 Views
1 replies
0 likes

Volume issue

Hi, recently I have noticed that when using spotify on my Ipad 2 or Samsung Galaxy S6 the volume increases and decreases for no reason whatsoever. It makes listening to music really annoying.I do not have volume normalization turned on and usually li...

hazzer111
Newbie
Hi, recently I have noticed that when using spotify on my Ipad 2 or Samsung Galaxy S6 the volume increases and decreases for no reason whatsoever. It makes listening to music really annoying. I do n...
2016-03-23 9:30:57 PM
2016-03-24 11:36:19 AM
Daniel
Community Legend
206 Views
1 replies
1 likes

206 Views
1 replies
1 likes

custom playlist unavailable when offline :/

hi guys, this has happened a few times now. i have a user def playlist with around 300 songs in it - i keep it updated and offlined but sometimes when i select it to play while offline, it says not available no idea why thanksdan

user-removed
Visitor
hi guys, this has happened a few times now. i have a user def playlist with around 300 songs in it - i keep it updated and offlined but sometimes when i select it to play w...
2016-03-22 9:11:16 PM
2016-03-24 11:34:45 AM
Daniel
Community Legend
249 Views
3 replies
0 likes

249 Views
3 replies
0 likes

Spotify skips and pauses frequently

I am running spotify from my galaxy s6 edge and I've noticed that it skips or pauses for s few seconds every other song. I have reinstalled spotify and cleared caches but still same issues. Is there anything else I can try on my phone. Thanks in adva...

Lalo713
Newbie
I am running spotify from my galaxy s6 edge and I've noticed that it skips or pauses for s few seconds every other song. I have reinstalled spotify and cleared caches but still same issues. Is there ...
2016-03-24 4:34:37 AM
2016-03-24 6:33:49 AM
Jayb72
Community Legend
279 Views
1 replies
0 likes

279 Views
1 replies
0 likes

Solved!! Get local music stored on SD card to show up in My Music on Android Mobile App

Samsung Galaxy S7Android: Marshmellow 6.0.1 Spotify: 4.9.0.992 I have music stored on my SD card. That SD card is mounted in my Galaxy S7 as storage. Is there anyway to have my music (stored locally on my sd card in my phone) show up in my spotify ap...

TripleThreat802
Newbie
Samsung Galaxy S7 Android: Marshmellow 6.0.1 Spotify: 4.9.0.992 I have music stored on my SD card. That SD card is mounted in my Galaxy S7 as storage. Is ther...
2016-03-23 8:14:08 PM
2016-03-23 8:50:01 PM
Daniel
Community Legend
1009 Views
1 replies
0 likes

1009 Views
1 replies
0 likes

My Music not showing up, but playlists do

I noticed recently that when I click on the "Songs," "Artists" and "Albums" tabs on my Spotify app (on Nexus 4), it's coming up as if I have nothing saved. However, my playlists still appear when I select the "Playlists" option so I know I'm logged o...

HungryButler
Newbie
I noticed recently that when I click on the "Songs," "Artists" and "Albums" tabs on my Spotify app (on Nexus 4), it's coming up as if I have nothing saved. However, my playlists still appear when I s...
2015-03-18 2:31:53 PM
2016-03-23 8:05:32 PM
gordontoon
Newbie
9308 Views
4 replies
1 likes

9308 Views
4 replies
1 likes

No Storage Area Found

Hi. why does it always notify No Storage Area Found whenever i try to open spotify. i just downloaded the app fyi.

marinellaguzman
Newbie
Hi. why does it always notify No Storage Area Found whenever i try to open spotify. i just downloaded the app fyi.
2016-03-23 4:10:35 PM
2016-03-23 5:48:26 PM
Daniel
Community Legend
334 Views
1 replies
0 likes

334 Views
1 replies
0 likes

Why remove fast scrolling?

Seriously. Developers. Why remove a very useful function that worked. Just removed it. Just like that, in the newest update. I'm talking about dragging the scroll bar on the side down, so you can instantly scroll to a point in potentially huge playli...

Dudvid
Regular
Seriously. Developers. Why remove a very useful function that worked. Just removed it. Just like that, in the newest update. I'm talking about dragging the scroll bar on the side down, so you can ins...
2016-03-23 3:59:19 PM
2016-03-23 4:25:48 PM
MattSuda
Spotify Star
517 Views
1 replies
2 likes
Functionality
Playlist feature

517 Views
1 replies
2 likes

Profile and playlists won't show

I've recently gotten a new phone and when I installed the Spotify app I've been experiencing some problems The first one is that my profile refuses to show - it keeps saying that something went wrong and whenever I refresh it, it shows the same thing...

daeniell
Casual Listener
I've recently gotten a new phone and when I installed the Spotify app I've been experiencing some problems 😞 The first one is that my profile refuses to show - it keeps saying that something went wr...
2016-03-22 5:17:31 AM
2016-03-23 3:58:03 PM
Daniel
Community Legend
351 Views
3 replies
0 likes

351 Views
3 replies
0 likes

My Spotify app on Android crashes when I create new playlist folder in the desktop app

Hi. I have a big problem. Here's how it all started: A few months ago I noticed that I couldn't put my playlist folders inside newly created playlist folder (Windows desktop app). I thought ok, i'll wait, maybe they'll fix it.Some time later i was us...

torgop
Regular
Hi. I have a big problem. Here's how it all started: A few months ago I noticed that I couldn't put my playlist folders inside newly created playlist folder (Windows desktop app). I...
2016-03-23 11:57:20 AM
2016-03-23 3:25:17 PM
torgop
Regular
357 Views
4 replies
0 likes

357 Views
4 replies
0 likes

Songs need to be restarted occasionally, and suggested songs for a playlist over 40 songs in length

Hi, I have been having no problems with Spotify until a couple of updates ago. Since then, songs in a playlist will occasionally start playing with no sound. If I pause and then unpause the song, it starts over and begins playing correctly. Another i...

GruntledUser
Casual Listener
Hi, I have been having no problems with Spotify until a couple of updates ago. Since then, songs in a playlist will occasionally start playing with no sound. If I pause and then unpause the song, it ...
2016-03-23 2:28:32 PM
320 Views
0 replies
1 likes

320 Views
0 replies
1 likes

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