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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211694 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211694 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

562615 Views

78 replies

3 likes

  • 562615 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

464175 Views

575 replies

39 likes

Account
Free
  • 464175 Views
  • 575 replies
  • 39 likes

Solved!! Can't get pass login screen

Hi, I've been using premium for quite a few months on my phone but as of last night, the system asked me to login again. Now I can't get pass the login. on the first login screen it asked for my facebook credentials. I provide that and then it asks a...

Casual Listener

Hi,  I've been using premium for quite a few months on my phone but as of last night, the system asked me to login again.  Now I can't get pass the login.  on the first login screen it...

crizchan1224

Casual Listener

32115 Views

84 replies

0 likes

  • 32115 Views
  • 84 replies
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Cant login into spotify on Mobile

Since round about three days i cant login into my premium account anymore.It doesnt matter if i try with my facebook account or with my spotifiy username + password.It loads for a very long time telling me that the "Login is in Process", but nothing ...

Regular

Since round about three days i cant login into my premium account anymore. It doesnt matter if i try with my facebook account or with my spotifiy username + password. It loads for a very long ...

Williamw88

Regular

1360 Views

5 replies

0 likes

  • 1360 Views
  • 5 replies
  • 0 likes

Spotify Connect to Samsung Multiroom

Hi all,I have a few samsung r series speakers that work fine with other apps and media on my device, however I cannot get Spotify to connect to the speakers. Spotify seems my speakers and if I group the. Together it sees them, however it does not con...

Newbie

Hi all, I have a few samsung r series speakers that work fine with other apps and media on my device, however I cannot get Spotify to connect to the speakers. Spotify seems my speakers and if I gr...

965 Views

0 replies

0 likes

Spotify connect Samsung multiroom
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Spotify connect keeping phone awake

I have a Nexus 6P, not rooted running latest OTA and whenever I listen to music on my PC at home/work/where ever my phone stays awake. So after a normal work day listening to Spotify, not using my phone at all, I'm still down to 50% battery. Using my...

Casual Listener

I have a Nexus 6P, not rooted running latest OTA and whenever I listen to music on my PC at home/work/where ever my phone stays awake.   So after a normal work day listening to Spotify, n...

673 Views

0 replies

1 likes

  • 673 Views
  • 0 replies
  • 1 likes

Solved!! Spotify won't play on my device anymore.

I tried to start spotify in my car through an AUX cable to my phone like I have been doing for the last month or so, but suddenly nothing will play it keeps saying "Get premium now to play ad free music everywhere" has it changed that were not allowe...

Casual Listener

I tried to start spotify in my car through an AUX cable to my phone like I have been doing for the last month or so, but suddenly nothing will play it keeps saying "Get premium now to play ad free mu...

osornios

Spotify Star

9456 Views

4 replies

0 likes

  • 9456 Views
  • 4 replies
  • 0 likes

Up to 200MB monthly data usage while 'Download using cellular' is off. What does Spotify download?

I use Spotify (Premium) every day. Settings:Offline mode deactivatedDownload using cellular: offThat should mean that Spotify downloads tracks only on WiFi, which seems to be te case.When I consult my Data usage per app (Android 6 on Nexus 5), I see ...

Music Fan

I use Spotify (Premium) every day. Settings: Offline mode deactivated Download using cellular: off That should mean that Spotify downloads tracks only on WiFi, which seems to be te case. W...

paulochf

Casual Listener

1747 Views

6 replies

0 likes

  • 1747 Views
  • 6 replies
  • 0 likes

Cant pay from phone

I've gone to pay for my spotify account, I put 15 pounds on my phone to 'pay by phone' and it doesnt allow me to do it as its already registered. How can I disable the account it linked to or how can I switch my money to a different payment option to...

Newbie

I've gone to pay for my spotify account, I put 15 pounds on my phone to 'pay by phone' and it doesnt allow me to do it as its already registered. How can I disable the account it linked to or how can...

Daniel

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

BB10 - Spotify - download files both on internal memory & external micro-sd card?

I am using Z30 using OS 10.3.2.2474.I downloaded Spotify from Amazon, have a Premium account and able to download music for off-line listening. However, instead of just downloading the files to the external micro SD card, it is also saving files to t...

Newbie

I am using Z30 using OS 10.3.2.2474. I downloaded Spotify from Amazon, have a Premium account and able to download music for off-line listening. However, instead of just downloading the files to t...

309 Views

0 replies

0 likes

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note 5 "this song is not available"

This problem is driving me crazy. Any help would be much appreciated. Spotify works fine on my computer and has always worked on my other mobile devices. I have a Premium subscription, and records of the money being taken out of my account consistent...

Casual Listener

This problem is driving me crazy.  Any help would be much appreciated.   Spotify works fine on my computer and has always worked on my other mobile devices.  I have a Premium subscri...

mafodor

Casual Listener

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Device storage to SD card

Hi, I'm currently using a Samsung Galaxy S7 with a 16GB memory card in it. There's still about 9GB left in it, so I changes the storage settings. I waited for it to load. Afterwhich it prompted me with something like, my files can't be transferred as...

Music Fan

Hi, I'm currently using a Samsung Galaxy S7 with a 16GB memory card in it. There's still about 9GB left in it, so I changes the storage settings. I waited for it to load. Afterwhich it prompted me wi...

Daniel

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Spotify UI

I love Spotify for its content, but the user interfaces on all paltforms flat out SUCKS! Some of the things that really tick me off is 1) The "Shuffle Play" plays many of the same songs over and over, and some songs never! I know this is a long stand...

Casual Listener

I love Spotify for its content, but the user interfaces on all paltforms flat out SUCKS!   Some of the things that really tick me off is   1) The "Shuffle Play" plays many of the s...

322 Views

0 replies

0 likes

  • 322 Views
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Mini connected and Huawei P9

Hi, I bought the new Huawei P9 and I own a BMW-Mini.Mini has a APP called MINI CONNECTED here we can run APPS and controll them on the vehicle dashboard.All the APPS run well with the exception of SPOTIFY.It's listed on the APPS IN VEHICLE ( in the t...

Newbie

Hi,   I bought the new Huawei P9 and I own a BMW-Mini. Mini has a APP called MINI CONNECTED here we can run APPS and controll them on the vehicle dashboard. All the APPS run well with the ex...

914 Views

0 replies

0 likes

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volume problem

Hi, i use my phone with a aux cord to connect to the radio on car, but i cannot have the sound level on max i have to backup 2 points because it will stop playing the music, it only does that with cable.. On bluetooth or speaker don't have problems..

Regular

Hi, i use my phone with a aux cord to connect to the radio on car, but i cannot have the sound level on max i have to backup 2 points because it will stop playing the music, it only does that with ca...

Daniel

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Music stops playing after a few songs are played

My Radio staion for lets say "Jowell and Randy" will play about 15,20 songs, then the station will stop playing music. I have closed the app, opened up again changed stations and still it would stop playing music after a little while or about what I ...

Newbie

My Radio staion for lets say "Jowell and Randy" will play about 15,20 songs, then the station will stop playing music. I have closed the app, opened up again changed stations and still it would stop ...

Daniel

Community Legend

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Some songs won't start or play at all

Hello. I've had this problem for a while now. With a few songs that I have downloaded, they just won't start, and if i skip ahead they won't play. I've tried reinstalling, logging in and out, undownloading and redownloading the song, etc. Nothing. Th...

Regular

Hello. I've had this problem for a while now. With a few songs that I have downloaded, they just won't start, and if i skip ahead they won't play. I've tried reinstalling, logging in and out, undownl...

Daniel

Community Legend

2824 Views

9 replies

0 likes

  • 2824 Views
  • 9 replies
  • 0 likes

No se muestra titulo y autor coche

No logro que el reproductor a través del coche via bluetooth muestre los titulos de las canciones, tampoco puedo pasar de una canción a otra, alguna idea? El telefono es un android versión 4.4.4. Gracias.

Casual Listener

No logro que el reproductor a través del coche via bluetooth muestre los titulos de las canciones, tampoco puedo pasar de una canción a otra, alguna idea?  El telefono es un android versión 4.4....

643 Views

0 replies

1 likes

  • 643 Views
  • 0 replies
  • 1 likes

Offliine musics Android

Good afternoon people. I can no longer download my playlists on my Moto G 2. I trigger my wifi , enter the playlist, select the Available Offline option , the songs are downloaded , but then disappear from my cell . Already desistalei the program , I...

Newbie

Good afternoon people. I can no longer download my playlists on my Moto G 2. I trigger my wifi , enter the playlist, select the Available Offline option , the songs are downloaded , but then disappea...

319 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Lost all info

I can't remember my username or email, password. I am a paid premium user, and would like some help recovering my account.

Newbie

I can't remember my username or email, password. I am a paid premium user, and would like some help recovering my account.

Daniel

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Add queue issue

Brief description of the issue:If listening some playlist and add a song to the queue by search on your music the playlist is replacedSteps to reproduce the issue:First I did this: play random from my musicThen I did that: go back to music and search...

Newbie

Brief description of the issue: If listening some playlist and add a song to the queue by search on your music the playlist is replaced Steps to reproduce the issue: First I did this: play random ...

416 Views

0 replies

0 likes

Android
queue
  • 416 Views
  • 0 replies
  • 0 likes

Premium weg

Ich habe ein neues Handy und habends mich damit in mein Spotify Premium Account einloggen wollen! Aber jetzt ist mein premium weg! Was nun?

Casual Listener

Ich habe ein neues Handy und habends mich damit in mein Spotify Premium Account einloggen wollen! Aber jetzt ist mein premium weg! Was nun?

Daniel

Community Legend

944 Views

3 replies

0 likes

  • 944 Views
  • 3 replies
  • 0 likes