Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387665 Views

545 replies

34 likes

Account
Free
  • 387665 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

Says im not a premium member

I upgraded my phone plane and added a second line. Now it has me as a free member even though the rogers website has me as premium member as part of my plan.I have not activated the second number with a user account yet, do they both have to be actic...

Newbie

I upgraded my phone plane and added a second line. Now it has me as a free member even though the rogers website has me as premium member as part of my plan. I have not activated the second number...

Daniel

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Como sacar el modo aletorio

Hola quiero escuchar las canciones sin tener que ponerlo en modo aletorio ¿se podria?

Newbie

Hola quiero escuchar las canciones sin tener que ponerlo en modo aletorio ¿se podria?

Daniel

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Android 4.4 KitKat low-power audio playback support?

hey, just got my nexus 5. i'm really eager for all battery improvments and KitKat has introduced low-power audio playback, by getting the DSP to do the work: http://www.android.com/versions/kit-kat-4-4/ https://developer.android.com/about/versions/ki...

Visitor

hey,   just got my nexus 5. i'm really eager for all battery improvments and KitKat has introduced low-power audio playback, by getting the DSP to do the work: http://www.android.com/...

utack2

Gig Goer

4334 Views

6 replies

8 likes

  • 4334 Views
  • 6 replies
  • 8 likes

When i click a song to listen , i can listen song only 1 second

When i click a song to listen , i can listen song only 1 second. And songs stop suddenly.

Visitor

When i click a song to listen , i can listen song only 1 second. And songs stop suddenly.

Nico

Community Legend

757 Views

8 replies

0 likes

  • 757 Views
  • 8 replies
  • 0 likes

Music interrupted by "avs media demo"

Hi there community, My music is being interrupted every 20-30 seconds by a female voice with a british accent saying (I think)AVS media demo. It just started on my drive home, using galaxy s3 Any suggestions? Thank you

Newbie

Hi there community,   My music is being interrupted every 20-30 seconds by a female voice with a british accent saying (I think)AVS media demo. It just started on my drive home, using galaxy...

Ringo_Stalin

Regular

6734 Views

4 replies

0 likes

  • 6734 Views
  • 4 replies
  • 0 likes

Solved!! Premium Account. Android. Spotify closes Randomly and excessively!!!!!

While I am listening to any and all music on my premium account, spotify closes the app on me. It's while my screen is asleep, but it will play for 10 to 60 minutes before it happens. Anyone else having these issues I can't seem to find a fix. I've u...

Casual Listener

While I am listening to any and all music on my premium account, spotify closes the app on me. It's while my screen is asleep, but it will play for 10 to 60 minutes before it happens. Anyone else hav...

Outatime1985

Casual Listener

1037 Views

4 replies

0 likes

  • 1037 Views
  • 4 replies
  • 0 likes

Premium

El día de ayer pague en el oxxo una cuenta premium,& el día de hoy aún no me han cargado a mi cuenta...

Newbie

El día de ayer pague en el oxxo una cuenta premium,& el día de hoy aún no me han cargado a mi cuenta...

Daniel

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Problème d'ouverture de l'appli

Bonjour,J'ai récemment essayer de transférer le stockage des données de l'application sur ma carte SD (je suis sous Android). Malheureusement, la procédure s'est stoppée en cours de déroulement en m'affichant un message comme quoi il y a avait un pro...

Casual Listener

Bonjour, J'ai récemment essayer de transférer le stockage des données de l'application sur ma carte SD (je suis sous Android). Malheureusement, la procédure s'est stoppée en cours de déroulement en ...

trackers-fr

Casual Listener

1093 Views

2 replies

0 likes

Windows
  • 1093 Views
  • 2 replies
  • 0 likes

offline music playing issue

Hi, in a few weeks i played music in offline mode (switch in settings) and did can played offline music only (the app excluyed automatic the no offline music). Today i try to play with the switch offline mode (on) and the app dont discard the NO offl...

Newbie

Hi, in a few weeks i played music in offline mode (switch in settings) and did can played offline music only (the app excluyed automatic the no offline music).   Today i try to play with the s...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Making playlists with local files available online- for friends and Amazon Echo

I've been making playlists on iTunes for ages, and just made the switch Spotify as my primary music player.I was pleased with how easy it is to move my carefully crafted mp3 playlists into Spotify, and continue to edit and add from a much bigger libr...

Newbie

I've been making playlists on iTunes for ages, and just made the switch Spotify as my primary music player. I was pleased with how easy it is to move my carefully crafted mp3 playlists into S...

Daniel

Community Legend

5703 Views

1 replies

0 likes

  • 5703 Views
  • 1 replies
  • 0 likes

"No internet connection available" - Android

hey. seems like this is a never ending problem..i switched to premium a couple months ago (first three for basically trial) and recently spotify stopped working. whenever i turn it on, it tells me that "no inernet connection is available" and "please...

Casual Listener

hey.   seems like this is a never ending problem..i switched to premium a couple months ago (first three for basically trial) and recently spotify stopped working. whenever i turn it on, it te...

Daniel

Community Legend

2546 Views

5 replies

0 likes

  • 2546 Views
  • 5 replies
  • 0 likes

Problems listening to music offline

Hi, when I'm with my android out of wi fi networks, I try do listen to music normally, but when I click on some appears: this music is not available. I am premium and payment on time. I do not understand, because I do supposedly automatically downloa...

Newbie

Hi, when I'm with my android out of wi fi networks, I try do listen to music normally, but when I click on some appears: this music is not available. I am premium and payment on time. I do not unders...

Daniel

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Alben, Interpreten und Titel fehlen auf einem Gerät

Folgendes Problem. Nutze meinen Spotify Account auf einem Samsung Galaxy S4 mini und auf meinem Macbook Pro. Nun liegt das Problem vor, dass, beide Geräte online, auf dem einen Gerät alle meine Titel, Alben und Künstler angezeigt werden(Macbook) und ...

Newbie

Folgendes Problem. Nutze meinen Spotify Account auf einem Samsung Galaxy S4 mini und auf meinem Macbook Pro. Nun liegt das Problem vor, dass, beide Geräte online, auf dem einen Gerät alle meine Titel...

Nico

Community Legend

1405 Views

1 replies

0 likes

  • 1405 Views
  • 1 replies
  • 0 likes

Running slow not showing my library

Only my playlist show up. My songs artist and everything else shows nothing, exept bands ive started following in the last hour or so.

Newbie

Only my playlist show up. My songs artist and everything else shows nothing, exept bands ive started following in the last hour or so.

Nico

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Spotify not playing music

So, I can't play music on my phone. I have a Sony Xperia S5, running Andreoid. Please help!

Casual Listener

So, I can't play music on my phone. I have a Sony Xperia S5, running Andreoid. Please help!

MattSuda

Spotify Star

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Discovery weekly not updating

My discover weekly hasn't updated since the beginning of march help Plz!

Newbie

My discover weekly hasn't updated since the beginning of march 😞 help Plz!

MattSuda

Spotify Star

576 Views

3 replies

0 likes

  • 576 Views
  • 3 replies
  • 0 likes

Black screen when casting

I recently started using Spotify (finally), and usually casting to chromecast on my TV, either via Samsung tablet or PC. Question is, is it supposed to just be a black screen with the Spotify logo when casting? I also have to use the chromecast do st...

Visitor

I recently started using Spotify (finally), and usually casting to chromecast on my TV, either via Samsung tablet or PC. Question is, is it supposed to just be a black screen with the Spotify logo wh...

szjani

Newbie

7066 Views

6 replies

2 likes

  • 7066 Views
  • 6 replies
  • 2 likes

Someone is logged into my account

I already logged out of all devices and changed my password but when I try to listen to music is says im already listening on an iPhone but I have a galaxy s7? I don't know what else to do?

Newbie

I already logged out of all devices and changed my password but when I try to listen to music is says im already listening on an iPhone but I have a galaxy s7? I don't know what else to do?

Daniel

Community Legend

401 Views

1 replies

1 likes

  • 401 Views
  • 1 replies
  • 1 likes

Need to find my account that im paying for?

I have a free account on my facebook but cant find the one im paying for? Please help

Casual Listener

I have a free account on my facebook but cant find the one im paying for? Please help

Daniel

Community Legend

411 Views

3 replies

0 likes

  • 411 Views
  • 3 replies
  • 0 likes

Solved!! Galaxy S6 auto play problem

Hi all, I have a problem on my S6 Edge, basically Spotify will play a song all fine but will never play the next song unless I unlock my phone and open the app (the app I's still running in the background) I have tried to play with settings but nothi...

Casual Listener

Hi all,   I have a problem on my S6 Edge, basically Spotify will play a song all fine but will never play the next song unless I unlock my phone and open the app (the app I's still running in ...

Daniel

Community Legend

2436 Views

3 replies

0 likes

  • 2436 Views
  • 3 replies
  • 0 likes