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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119522 Views

27 replies

4 likes

  • 119522 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241221 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241221 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602327 Views

79 replies

3 likes

  • 602327 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

495070 Views

581 replies

42 likes

Account
Free
  • 495070 Views
  • 581 replies
  • 42 likes

Premium - doesn't work offline on my Android

Hi, I have premium, but on my Androit Spotify doesn't work when I have no internet connection. What should I do? I have already reinstall it. Thank you

Newbie

Hi, I have premium, but on my Androit Spotify doesn't work when I have no internet connection. What should I do? I have already reinstall it.  Thank you 🙂

Joe

Community Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Android Lolipop- how do you enable full lock screen Album artwork?

I dont really like the small widget but a full screen artwork... How do you do it?

Newbie

I dont really like the small widget but a full screen artwork... How do you do it? 

ACJMY2K84

Music Fan

1035 Views

2 replies

0 likes

  • 1035 Views
  • 2 replies
  • 0 likes

Download

I recently changed all my music to the highest Quality from the lowest.when I download all my music it will eventually uncle download it.then I have to start over to download it all again.I listen to music offline all day and now I can't so it's eati...

Casual Listener

I recently changed all my music to the highest Quality from the lowest.when I download all my music it will eventually uncle download it.then I have to start over to download it all again.I listen to...

Joe

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium - only plays randomly

Hey folks how do I play my playlists on normal order, nor randomly?Yes, I'm premium, and my playlists only play randomly.

Newbie

Hey folks how do I play my playlists on normal order, nor randomly? Yes, I'm premium, and my playlists only play randomly.

Joe

Community Legend

1186 Views

1 replies

0 likes

  • 1186 Views
  • 1 replies
  • 0 likes

Music disappearing

I use Spotify on my phone - Nexus 6p and on my computer. I put all music that I save to download on my phone, however not on my computer. I notice my music keeps being deleted on my phone. I had my cellular data on, and didn't know all my music was d...

Casual Listener

I use Spotify on my phone - Nexus 6p and on my computer. I put all music that I save to download on my phone, however not on my computer. I notice my music keeps being deleted on my phone. I had my c...

Marplatense

Regular

877 Views

4 replies

0 likes

  • 877 Views
  • 4 replies
  • 0 likes

GS5 not showing local songs?

Very new to Spotify premium! On my galaxy s5, why don't any of the songs i already had stored (on SD card) show up in the library?

Casual Listener

Very new to Spotify premium! On my galaxy s5, why don't any of the songs i already had stored (on SD card) show up in the library? 

Daniel

Community Legend

669 Views

3 replies

0 likes

  • 669 Views
  • 3 replies
  • 0 likes

Solved!! Problem about my spotify storage

I have a problem about my spotify storage. Even i listen song -not just download - it effecta my storage. Is it normal or i can do something for this?

Casual Listener

I have a problem about my spotify storage. Even i listen song -not just download - it effecta my storage. Is it normal or i can do something for this?

Daniel

Community Legend

800 Views

3 replies

0 likes

  • 800 Views
  • 3 replies
  • 0 likes

Solved!! Can't delete offline songs

Hi guys, This is a 2 part problem 1. For some reason when I save an album it automatically starts to download. 2. When I toggle the download button on and off the songs never get deleted. I know this because the songs will still have the green icon i...

Casual Listener

Hi guys,   This is a 2 part problem   1. For some reason when I save an album it automatically starts to download.   2. When I toggle the download button on and off the songs nev...

Kompart23

Casual Listener

3053 Views

2 replies

0 likes

Delete offline title
Offline download
  • 3053 Views
  • 2 replies
  • 0 likes

Settings has no option for Storage changes

Hi, I want to be able to save my offline playlist data to my SD card, but the option just doesnt appear in the settings menu. I have the latest version of spotify, I've cleared the data and reinstalled the app but nothing helps. Any help would be gre...

Casual Listener

Hi,    I want to be able to save my offline playlist data to my SD card, but the option just doesnt appear in the settings menu.   I have the latest version of spotify, I've cleare...

Joe

Community Legend

1697 Views

7 replies

1 likes

  • 1697 Views
  • 7 replies
  • 1 likes

Songs I don't want are goin in my library

Why is it when I listen to a station or an artist online all off the songs go to my library. Some are even downloaded for offline but I don't want them there. I have to go through and delete all the songs that I listened to on the station.

Casual Listener

Why is it when I listen to a station or an artist online all off the songs go to my library. Some are even downloaded for offline but I don't want them there. I have to go through and delete all the ...

Daniel

Community Legend

535 Views

3 replies

0 likes

  • 535 Views
  • 3 replies
  • 0 likes

Internet connection

When i listen with 4g or wifi for that matter, and then put my screenlock on, the internet connection get lost after about one song. When i unlock the screen the song start playing agan. I have already tried and reinstall and uppgrade spotify to the ...

Newbie

When i listen with 4g or wifi for that matter, and then put my screenlock on, the internet connection get lost after about one song. When i unlock the screen the song start playing agan. I have alrea...

user-removed

Not applicable

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Android Infinite Repeat Bug

I found a bug that affects non-premium android users that allows them to play the same song on their phone over and over without any commercial interuption. Note: You have to use the desktop version in order for it to work. I'll lay out how the bug w...

Newbie

I found a bug that affects non-premium android users that allows them to play the same song on their phone over and over without any commercial interuption. Note: You have to use the desktop version ...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

Spotify

Tengo un problema con Spotify. Estoy lo más bien escuchando música y de repente se me desconecta. Lo hace prolongadamente. Algunen q me de una respuesta. Gracias

Newbie

Tengo un problema con Spotify. Estoy lo más bien escuchando música y de repente se me desconecta. Lo hace prolongadamente. Algunen q me de una respuesta. Gracias

Daniel

Community Legend

959 Views

1 replies

0 likes

  • 959 Views
  • 1 replies
  • 0 likes

Randomly stops sound while listening to downloaded tracks.

The last few weeks spotify on my smartphone randomly stops playing whenever I've put on a downloaded playlist or album. The play/pause button however still shows the 'pause' button, like it does when playing a song, except the 'cursor' does not move ...

Newbie

The last few weeks spotify on my smartphone randomly stops playing whenever I've put on a downloaded playlist or album. The play/pause button however still shows the 'pause' button, like it does when...

Daniel

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Spotify doesn't advance to next song in playlsit

Brief description of the issue: Spotify doesn't advance to next song in playlsitSteps to reproduce the issue: start playing song on Spotify. Shut screen off. Song should still play but will not advance to next somgWhat steps you’ve tried already:Trie...

Newbie

Brief description of the issue: Spotify doesn't advance to next song in playlsit Steps to reproduce the issue: start playing song on Spotify. Shut screen off. Song should still play but will not adv...

Joe

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

**bleep** application !! No sound !

hello, sorry bad english im french. i have playlist on my android that I have Sync for play in "offline mode" . but of 79 music. I have 40 does not work !! the music is playing (the timer advence). But NO SOUND ! ps :i have already emptied the cache....

Newbie

hello,  sorry bad english im french.     i have playlist on my android that I have Sync for play in "offline mode" .   but of 79 music. I have 40 does not work...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Songs on 'My Music' just keeps on loading

I've been using Spotify for almost a month now and everything has been going until a few days ago. I went to My Music tab and go to Songs, instead of displaying all songs that I have it just keeps on loading. I tried to wait for 5-10 minutes and noth...

Newbie

I've been using Spotify for almost a month now and everything has been going until a few days ago. I went to My Music tab and go to Songs, instead of displaying all songs that I have it just keeps on...

873 Views

0 replies

0 likes

loading
Loading song too long
Songs won't download
  • 873 Views
  • 0 replies
  • 0 likes

Spotify App Disappear but is still taking space

Good morning, I am on HTC One M8 running Android Version 6.0 As I said in the title, I was using my phone trying to make some space for a new app I wanted to download. It didn't work. However during the process, I noticed that my spotify app icon dis...

Casual Listener

Good morning,    I am on HTC One M8 running Android Version 6.0    As I said in the title, I was using my phone trying to make some space for a new app I wanted to download. I...

Daniel

Community Legend

811 Views

4 replies

0 likes

  • 811 Views
  • 4 replies
  • 0 likes

Shuffle problems in tablet Android

Hi I have Spotify in a tablet with kitkat android. Today I open the app. Well the app only let me play Songs in shuffle mode when in a tablet you can play any song any moment. I tried install and desinstall twice but nothing. The problem is continue ...

Newbie

Hi I have Spotify in a tablet with kitkat android.  Today I open the app.  Well the app only let me play Songs in shuffle mode when in a tablet you can play any song any moment.  I t...

Daniel

Community Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Downloaded songs not showing up on "my songs"

So I've downloaded all my playlists. But when I click "my library" and go to "songs" it only lists like 5 songs. If I want to listen to anything else i have to go pick a playlist of mine that is on. I want to just shuffle all the songs I have at one ...

Casual Listener

So I've downloaded all my playlists. But when I click "my library" and go to "songs" it only lists like 5 songs. If I want to listen to anything else i have to go pick a playlist of mine that is on. ...

Mari71

Newbie

9426 Views

4 replies

1 likes

  • 9426 Views
  • 4 replies
  • 1 likes