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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7367 Views

0 replies

7 likes

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Solved!! Weird silent playback issue

I am using Spotify on my Samsung Galaxy S3 and within the last few days Spotify has started playing silence for every song that I don't directly have a hand in starting. If I skip ahead to the next song or pause and continue, it plays as normal, but ...

Casual Listener

I am using Spotify on my Samsung Galaxy S3 and within the last few days Spotify has started playing silence for every song that I don't directly have a hand in starting.  If I skip ahead to the ...

Sjb1781

Newbie

1277 Views

5 replies

1 likes

Android App
silent playback
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Spotfy getting mute during the play of my playlists

Porque a porcaria do app está ficando mudo na transição entre as músicas da playlist?Onde posso entrar em contato com suporte Brasil?AttGlauco

Newbie

Porque a porcaria do app está ficando mudo na transição entre as músicas da playlist? Onde posso entrar em contato com suporte Brasil? Att Glauco

Bittencourt

Spotify Star

315 Views

1 replies

0 likes

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Chromecast does not work since v4.5.9.820

Hi, Since the 4.5.9.820 update of the Spotify android client a couple of weeks ago I haven't been able to connect to my first generation chromecast(s). I can see the devices in "Settings" -> "Connect to a device" and when I click on the device the Sp...

Music Fan

Hi,   Since the 4.5.9.820 update of the Spotify android client a couple of weeks ago I haven't been able to connect to my first generation chromecast(s).   I can see the devices in "Set...

JonasL

Music Fan

605 Views

3 replies

0 likes

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7 day free trial of premium

I have had spotify for couple days now still can't figure out how to get my 7 day free trial can someone help it says im,on spotify free but would like to try the 7 day trial im,on a android smartphone

Regular

I have had spotify for couple days now still can't figure out how to get my 7 day free trial can someone help it says im,on spotify free but would like to try the 7 day trial im,on a android smartpho...

EAGLESFAN4LIFE

Regular

586 Views

1 replies

0 likes

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Android Handy Problem - offline songs playing 2 or 3 and other in the queue have no sounds

He i have a Problem with my Samsung Handy, Spotify playing 2 or 3 Songs (offline Playlist) correct and then start the next song but i can not hear this. I can not everytime stop Spotify and start new and then the same Problem.New Start / Update and n...

Newbie

He i have a Problem with my Samsung Handy,   Spotify playing 2 or 3 Songs (offline Playlist) correct and then start the next song but i can not hear this. I can not everytime stop Spotify and ...

Bittencourt

Spotify Star

310 Views

1 replies

0 likes

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  • 1 replies
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javiertibata

actualice la app el pasado viernes tengo version premium y ahora no reproduce sino dos canciones y a la tercera avanza pero no suena... ni siquiera con la musica guardada la he desistalado y vuelto a instalar haber si funciona pero nada...

Newbie

actualice la app el pasado viernes tengo version premium y ahora no reproduce sino dos canciones y a la tercera avanza pero no suena... ni siquiera con la musica guardada la he desistalado y vuelto a...

Bittencourt

Spotify Star

415 Views

1 replies

0 likes

problema con la app
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Android app is switching songs and shuts itself down without my permission

HejMy problem is this:Since three weeks, my app starts to switch the songs or just shuts itself down when I'm putting my mobile in my pockets. As long as it is just lying on the table, everything is just fine (sometimes my phone also starts to tel me...

Newbie

Hej My problem is this: Since three weeks, my app starts to switch the songs or just shuts itself down when I'm putting my mobile in my pockets. As long as it is just lying on the table, everything...

Bittencourt

Spotify Star

331 Views

1 replies

0 likes

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Equalizer

Hi, i would like to express a really annoying thing with the built-in equalizer in spotify. I have made alot of changes in the equalizer and it sounds really good. The problem is that when you start a song or make a fast forward in it, it takes about...

Newbie

Hi,   i would like to express a really annoying thing with the built-in equalizer in spotify.   I have made alot of changes in the equalizer and it sounds really good.   The prob...

317 Views

0 replies

0 likes

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7 day free trial of premium

Im,on a android smartphone was wondering i just set up,my spotify this morning and haven't got a free 7 day trial thing yet how long does it take I have went to my account and subscriptions it has I have free but would like to try the 7 day trial bef...

Newbie

Im,on a android smartphone was wondering i just set up,my spotify this morning and haven't got a free 7 day trial thing yet how long does it take I have went to my account and subscriptions it has I ...

spicycowman

Regular

763 Views

1 replies

0 likes

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Spotify Connect never finds other devices

I used to able to play songs from phone onto my desktop or laptop and vice versa but now Spotify Connect is never able to locate my other devices from any device (Windows nor Android). I tried reinstalling and restarting on all devices but it still d...

Casual Listener

I used to able to play songs from phone onto my desktop or laptop and vice versa but now Spotify Connect is never able to locate my other devices from any device (Windows nor Android). I tried reinst...

254 Views

0 replies

0 likes

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Solved!! Search Bar bug Spotify crashes

Hi, i'm using spotify on several Android devices, and it happens with all of them. When i open the search bar and write "wo" "po" "so" the application crashes. It is like syllables that end with "o" force spotify to crash. It doens't happen with "lo"...

Newbie

Hi, i'm using spotify on several Android devices, and it happens with all of them. When i open the search bar and write "wo" "po" "so" the application crashes. It is like syllables that end with "o" ...

Bittencourt

Spotify Star

3602 Views

1 replies

0 likes

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  • 1 replies
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ERROR :(

There is no storage space on the device . I get an error.

Newbie

There is no storage space on the device . I get an error.

kbrooksc

Community Legend

569 Views

1 replies

0 likes

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Android App "Normal Quality" by downloads

My ask stands over that ^^.Sorry, if my question is annoying, but I can't find the answer (especially for this setting) in the FAQ

Casual Listener

My ask stands over that ^^. Sorry, if my question is annoying, but I can't find the answer (especially for this setting) in the FAQ 😛

jonasherdegen

Community Legend

422 Views

3 replies

0 likes

Android
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No notification bar controls

Hi, when i change the app the notification bar controls are gone but in the spotify app notification bar controls are visible.I tried reinstall spotify and notification tick is okey.. Sorry for bad english. Version: 4.5.0.820

Newbie

Hi, when i change the app the notification bar controls are gone but in the spotify app notification bar controls are visible. I tried reinstall spotify and notification tick is okey.. Sorry for bad...

443 Views

0 replies

0 likes

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Premium free one week

Hi, I've activated the free trial for one week and now I don't know how to quit this offer and I don't know if it will cost me something after this week, please help me :S

Newbie

Hi, I've activated the free trial for one week and now I don't know how to quit this offer and I don't know if it will cost me something after this week, please help me :S

Bittencourt

Spotify Star

1034 Views

1 replies

0 likes

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Solved!! Reset device password no e-mail received - "Geräte-Kennwort festlegen"

Hi, I am trying to reset the device password to use my Account on Spotify and I never receive the e-mail to reset. I checked spam folder and tried several days ago - not working. Please help. I am registered with a FB Account. Kind regards,Tim

Newbie

Hi,   I am trying to reset the device password to use my Account on Spotify and I never receive the e-mail to reset.   I checked spam folder and tried several days ago - not working. &...

jean3601

Community Legend

498 Views

1 replies

0 likes

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Solved!! Spotify doesn't play continuously

Alright so I have Spotify running all the time and it does so pretty fine. Though when the screen is off after a few plays the song seems to get stuck at - for example - 4:35/4:35 and it doesn't go to the next song. I have to turn on the screen again...

Music Fan

Alright so I have Spotify running all the time and it does so pretty fine. Though when the screen is off after a few plays the song seems to get stuck at - for example - 4:35/4:35 and it doesn't go t...

Bittencourt

Spotify Star

5797 Views

3 replies

1 likes

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Solved!! Ik krijg de hele tijd een foutmelding als ik probeer in te loggen.

Hallo,Ik heb sinds kort een nieuwe mobiel samsung s6 maar als ik wil inloggen via men facebook account zegt ie hele tijd fout melding probeer later. Ik heb het nou al 3 dagen geprobeert en hij werkt nog steeds niet. Ik heb men ww op facebook ook al v...

Casual Listener

Hallo, Ik heb sinds kort een nieuwe mobiel samsung s6 maar als ik wil inloggen via men facebook account zegt ie hele tijd fout melding probeer later. Ik heb het nou al 3 dagen geprobeert en hij werk...

Jeroenlondon

Casual Listener

969 Views

3 replies

0 likes

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Crackling/static noice when in portrait mode on Nexus 9 tablet (possible bug)

Hi, Been using spotify on my android phone for years with no problem. Installed it on my nexus 9 (android 6.0.1) and got a really wierd bug. When im in portrait mode looking at a playlist all songs have a static / crackling sound every few seconds. T...

Newbie

Hi,   Been using spotify on my android phone for years with no problem. Installed it on my nexus 9 (android 6.0.1) and got a really wierd bug. When im in portrait mode looking at a playlist al...

etherist

Casual Listener

730 Views

2 replies

2 likes

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Spotify Video Issues

Started trying out some of the Spotify Video areas, liked and followed a few. I was watching slomo animals... Amazing stuff.. Then about 5 mins into the video weird rendering lines happened.Im using the latest version of Spotify, and on a Nexus 6I sc...

Newbie

Started trying out some of the Spotify Video areas, liked and followed a few. I was watching slomo animals... Amazing stuff.. Then about 5 mins into the video weird rendering lines happened. Im us...

443 Views

0 replies

0 likes

Videos
  • 443 Views
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  • 0 likes