Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46505 Views
66 replies
25 likes

46505 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879772 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879772 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26840 Views
4 replies
0 likes

26840 Views
4 replies
0 likes

Solved!! Offline problem - Android 6.0 - Beta 5.0.0.954

-LG G4-32gb int. storage-32gb ext. storage-Android 6.0-Spotify beta 5.0.0.954 Since the first time i used spotify, i was always playing my music from the '' Song '' sub-menu.When I was listening to something,even if was in shuffle or not and on offli...

marccharby
Regular
-LG G4 -32gb int. storage -32gb ext. storage -Android 6.0 -Spotify beta 5.0.0.954 Since the first time i used spotify, i was always playing my music from the '' Song '' sub-menu. When I...
2016-03-29 4:27:36 AM
2016-03-29 8:25:02 PM
marccharby
Regular
2433 Views
10 replies
0 likes
Android
Android 6.0

2433 Views
10 replies
0 likes

Fast Scrolling on Samsung S6 Edge

Hi, I have updated my Samsung S6 Edge to the latest Android (6.01) and the latest Spotify version available on the Google play store. I like to listen a rather large playlist, where back in a previous version, if I held the right hand side and slid m...

renegade142
Casual Listener
Hi, I have updated my Samsung S6 Edge to the latest Android (6.01) and the latest Spotify version available on the Google play store. I like to listen a rather large playlist, where...
2016-03-29 5:28:31 PM
2016-03-29 5:46:23 PM
renegade142
Casual Listener
908 Views
2 replies
0 likes
Android
Fast Scroll
S6 Edge
Samsung
Scrolling

908 Views
2 replies
0 likes

Radio station error

I added 8 songs from discover weekly that I liked into a playlist and attempted to start playlist radio. What I got was "Radio station error. We can't load this radio station right now. Please try later." This is on my Android. On desktop I also can'...

Dzoker
Music Fan
I added 8 songs from discover weekly that I liked into a playlist and attempted to start playlist radio. What I got was "Radio station error. We can't load this radio station right now. Please try la...
2016-03-28 5:47:45 PM
2016-03-29 5:22:53 PM
Daniel
Community Legend
1362 Views
2 replies
0 likes

1362 Views
2 replies
0 likes

Android - No storage area found

Hey there. I'm from Germany so please excuse my English. I have the problem that if I want to start Spotify on my Samsung Galaxy S5 comes a text in the head bar. (The bar with clock and WLAN and so) There stand: No storage area found - Check storage ...

Baguron
Newbie
Hey there. I'm from Germany so please excuse my English. I have the problem that if I want to start Spotify on my Samsung Galaxy S5 comes a text in the head bar. (The bar with clock and WLAN and so) ...
2016-03-29 3:12:15 PM
2016-03-29 3:25:44 PM
Daniel
Community Legend
341 Views
1 replies
0 likes

341 Views
1 replies
0 likes

ipoblem with audio stopping after songs but still playing

This is still haqening after 2 updates what is goin on at spotify

hanrandr
Gig Goer
This is still haqening after 2 updates what is goin on at spotify
2016-03-19 11:06:57 AM
2016-03-29 2:55:02 PM
Daniel
Community Legend
983 Views
14 replies
0 likes

983 Views
14 replies
0 likes

Opening Spotify crashes and restarts my HTC phone

It is just one of the things that happen when I start Spotify. This particular behavior is the worst as the whole phone shuts down and restarts when I try to open my Spotify App. I am a premium user and I never had any problems with Spotify (I loved ...

mojoos
Newbie
...ike a slow streaming app? 4. This is not just a GLITCH but more of a regular ocurrence. Phone: HTC Butterfly S OS: Android 4.4.2 Spotify-version: Always the latest public...
2014-07-23 7:29:03 AM
2016-03-29 11:35:13 AM
christurbervill
Newbie
1986 Views
2 replies
0 likes
crashes
htc

1986 Views
2 replies
0 likes

Streaming cache always on internal storage?

I'm running Marshmallow 6.0 on a Moto X Play. From a clean installation, I have storage set to 'SD card' in the new Storage menu. I have never downloaded anything, I've only ever streamed. Spotify seems to be successfully using the SD card to store i...

voice_of_reason
Roadie
I'm running Marshmallow 6.0 on a Moto X Play. From a clean installation, I have storage set to 'SD card' in the new Storage menu. I have never downloaded anything, I've only ever streamed. Spotify se...
2016-03-19 7:14:10 PM
2016-03-29 10:39:56 AM
voice_of_reason
Roadie
3013 Views
11 replies
0 likes

3013 Views
11 replies
0 likes

Playlist won't download offline!

I've had this issue ever since I reinstalled to try and stop the other bug of music stopping halfway. My playlist has about 600 songs yet it downloads 5 of them and gets stuck downloading the rest. I've followed the troubleshooting guide, I have adeq...

partypoison98
Newbie
I've had this issue ever since I reinstalled to try and stop the other bug of music stopping halfway. My playlist has about 600 songs yet it downloads 5 of them and gets stuck downloading th...
2016-03-29 2:19:17 AM
2016-03-29 10:30:50 AM
Daniel
Community Legend
323 Views
1 replies
1 likes

323 Views
1 replies
1 likes

Solved!! Offline mode problem ! Unselected song trying to play when the offline mode is on !

I'm on a LG G4-marshmallow.-32gb internal-32gb external storage When i'm downloading my songs and switching to offline mode, my unselected song a trying to start. Since the last update, this problem started.

marccharby
Regular
I'm on a LG G4 -marshmallow. -32gb internal -32gb external storage When i'm downloading my songs and switching to offline mode, my unselected song a trying to start. Since th...
2016-03-29 2:14:24 AM
2016-03-29 10:30:06 AM
Daniel
Community Legend
430 Views
1 replies
0 likes

430 Views
1 replies
0 likes

Offline artists and albums not available

Hello everyone I marked several artists and albums to listen while offline. But when I try to open thes artists and albums libraries the app says I am offline and it can't open, even though all the songs are downloaded. I still can listen to the song...

pullig
Newbie
Hello everyone I marked several artists and albums to listen while offline. But when I try to open thes artists and albums libraries the app says I am offline and it can't open, even though ...
2016-03-29 3:12:00 AM
2016-03-29 10:29:15 AM
Daniel
Community Legend
446 Views
1 replies
0 likes

446 Views
1 replies
0 likes

Scrolling on my spotify playlists

Hello could you please inform my why it is now impossible to scroll through my playlists quickly?

Jackflw
Newbie
Hello could you please inform my why it is now impossible to scroll through my playlists quickly?
2016-03-29 5:50:30 AM
2016-03-29 7:47:44 AM
DavidEriksson1
Casual Listener
539 Views
3 replies
0 likes

539 Views
3 replies
0 likes

How our app release process works

Our product owners have been reading your feedback here in the Community and in our Beta boards. In doing so they've realized there's quite a few questions from you all about how our release process works. One of our POs @henka has drafted this post ...

meahtenoha
Spotify
Our product owners have been reading your feedback here in the Community and in our Beta boards. In doing so they've realized there's quite a few questions from you all about how our release pro...
2015-11-11 1:03:20 PM
2016-03-29 3:00:16 AM
Thepatricksquir
Newbie
7888 Views
7 replies
3 likes

7888 Views
7 replies
3 likes

Solved!! Can't login with premium account because of foreign country measage

HiI have a premium Spotify account and living in the Netherlands. Since a few weeks I cannot login to my account via the Spotify app as it states during login that I cannot use Spotify in a foreign country. But I am not in a foreign country; I can lo...

Dion74
Casual Listener
Hi I have a premium Spotify account and living in the Netherlands. Since a few weeks I cannot login to my account via the Spotify app as it states during login that I cannot use Spotify in a forei...
2016-03-28 6:19:43 PM
2016-03-28 9:45:38 PM
Daniel
Community Legend
557 Views
3 replies
0 likes

557 Views
3 replies
0 likes

Spotify pausing when opening an app.

Just recently I started having problems with Spotify pausing when I open my Uber app. This is extremely annoying because I like to select music for my guest and then when the app opens it pauses. Is there a solution for this problem?

Earthwrm
Newbie
Just recently I started having problems with Spotify pausing when I open my Uber app. This is extremely annoying because I like to select music for my guest and then when the app opens it pauses. Is ...
2016-03-28 9:17:59 AM
2016-03-28 9:43:48 PM
mutorcs
Casual Listener
321 Views
1 replies
0 likes

321 Views
1 replies
0 likes

Home and search not working and playlists empty :-(

Hi allI hope someone cane help! On my android tablet my Spotify home page is blank with a 'something went wrong try again message', the search doesn't work and all listed playlists are empty.I have a windows phone and spotify is working fine on that....

Vheriot
Casual Listener
Hi all I hope someone cane help! On my android tablet my Spotify home page is blank with a 'something went wrong try again message', the search doesn't work and all listed playlists are emp...
2016-03-26 10:34:42 PM
2016-03-28 8:42:39 PM
Vheriot
Casual Listener
735 Views
6 replies
0 likes

735 Views
6 replies
0 likes

Freezing on Android

My spotify constantly freezes. I have the Premium and I use the offline mode as well but it still freezes over and over again within one song. HELP! Why pay for something that does not work!

Arielwashington
Casual Listener
My spotify constantly freezes. I have the Premium and I use the offline mode as well but it still freezes over and over again within one song. HELP! Why pay for something that does not work!
2016-03-28 4:22:36 PM
2016-03-28 7:40:20 PM
Daniel
Community Legend
5331 Views
3 replies
0 likes
Android
freeze
frustration

5331 Views
3 replies
0 likes

Android - songs stop playing intermittently

Hi i am using a galaxy s6 on android and ive been having some problems lately with playback. I have premium and offline playlists but even with the offline playlists the songs cut in and out all the time. It starts when i open other apps but even whe...

kerriepoppins
Newbie
Hi i am using a galaxy s6 on android and ive been having some problems lately with playback. I have premium and offline playlists but even with the offline playlists the songs cut in and out all the ...
2016-03-28 1:24:46 PM
2016-03-28 4:36:01 PM
Daniel
Community Legend
424 Views
2 replies
0 likes

424 Views
2 replies
0 likes

Spotify connect does not work

I have a Pioneer Vsx-830 receiver and Im having problem using this with Spotify on both Andriod and Ipad since last week. On my device I get The option to connect to Vsx-830 but when I connect it just say "connecting" for a few seconds then nothing h...

Pm1983
Newbie
I have a Pioneer Vsx-830 receiver and Im having problem using this with Spotify on both Andriod and Ipad since last week. On my device I get The option to connect to Vsx-830 but when I connect it jus...
2016-02-02 7:20:39 PM
2016-03-28 1:04:40 PM
madbri
Newbie
546 Views
1 replies
0 likes
Spotify Conect

546 Views
1 replies
0 likes

Offline Library got deleted

I've been having this issue randomly with my Sasmung Galaxy S4 mini. I use spotify on my laptop, tablet and phone. My tablet and phone have different albums saved for offline listening. I also sign in to spotify on school computers.The offline librar...

Toddleson
Casual Listener
I've been having this issue randomly with my Sasmung Galaxy S4 mini. I use spotify on my laptop, tablet and phone. My tablet and phone have different albums saved for offline listening. I also sign i...
2016-03-28 9:50:26 AM
334 Views
0 replies
0 likes

334 Views
0 replies
0 likes

[Android] Huge "Shuffle play" button haunting me.

I've been using Spotify for as long as I can remember. The huge green "shuffle play" button that appears on almost every screen should be removed. I have never used spotify-free on the phone but I feel like I pay for the privilege to not have that **...

nicke7000
Casual Listener
I've been using Spotify for as long as I can remember. The huge green "shuffle play" button that appears on almost every screen should be removed. I have never used spotify-free on the phone but I fe...
2016-03-27 9:25:44 PM
2016-03-27 12:18:18 AM
Daniel
Community Legend
489 Views
2 replies
0 likes

489 Views
2 replies
0 likes

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