Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211642 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211642 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

562551 Views

78 replies

3 likes

  • 562551 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

464133 Views

575 replies

39 likes

Account
Free
  • 464133 Views
  • 575 replies
  • 39 likes

THIS SONG IS NOT AVAILABLE.

I don't know what to do. Any suggestions? Reinstalled.

Casual Listener

I don't know what to do. Any suggestions? Reinstalled.

bambinoluciano

Casual Listener

1599 Views

4 replies

0 likes

  • 1599 Views
  • 4 replies
  • 0 likes

wont download offline

Hi I recently installed the new update for spotify on my android (Samsung Galaxy S5) and have encountered a download problem - songs show as downloaded but no actual music has synchronised through to device. And when I restart my device all 'download...

Casual Listener

    Hi I recently installed the new update for spotify on my android (Samsung Galaxy S5) and have encountered a download problem - songs show as downloaded but no actual music has synchro...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Android

Can somebody please help me before I throw my phone ! I can't seem to listen to music without being on WiFi . Which is annoying cause my phone works better off of WiFi . I'm not always near WiFi , I work all the time and I'm always out I'm rarely nea...

Casual Listener

Can somebody please help me before I throw my phone ! I can't seem to listen to music without being on WiFi . Which is annoying cause my phone works better off of WiFi . I'm not always near WiFi , I ...

jamiejich

Casual Listener

712 Views

3 replies

0 likes

  • 712 Views
  • 3 replies
  • 0 likes

wont play offline

my songs wont play offline bar will not slide over to availbilty to play offline

Casual Listener

my songs wont play offline bar will not slide over to availbilty to play offline

Daniel

Community Legend

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
  • 0 likes

Folders, Genre Tags and drag and drop play lists

When will we see drag and drop sorting of play lists and the ability to create folders like the desktop app?
Do we really need to go to the desktop to organize our library of music when we have an Android mobile computer in our pockets?
The third part ...

Roadie

When will we see drag and drop sorting of play lists and the ability to create folders like the desktop app?<br>Do we really need to go to the desktop to organize our library of music when we h...

paulina4007

Newbie

1211 Views

2 replies

0 likes

drag and drop
folders
genres
Playlists
Tags
  • 1211 Views
  • 2 replies
  • 0 likes

Spotify won't play on Samsung Edge 7

Help! I've installed and unistalled spotify 100 times on my new Edge 7. The icon shows up, but doesn;t open anything. Any suggestions on how to get this to work? I'm a premium user.

Newbie

Help! I've installed and unistalled spotify 100 times on my new Edge 7.  The icon shows up, but doesn;t open anything.  Any suggestions on how to get this to work? I'm a premium user.

Tiffanykb

Newbie

1178 Views

2 replies

0 likes

  • 1178 Views
  • 2 replies
  • 0 likes

Device authorization?

Hi all, I'm trying to login info the Spotify addons for my android TV. I'm trying to find the "device authorization" on the spotify website so I can get a pin to enter into the Addon, but there is no option on the website, I can remove my 2 phones bu...

Newbie

Hi all,    I'm trying to login info the Spotify addons for my android TV.    I'm trying to find the "device authorization" on the spotify website so I can get a pin to enter i...

osornios

Spotify Star

1527 Views

1 replies

0 likes

  • 1527 Views
  • 1 replies
  • 0 likes

Solved!! How do I turn off shuffle play?

Hi, I'm Bob. I've been a subscriber for quite a while. But, this is my first post. I'd like to listen to albums/playlists in order. But, somehow, shuffle play got turned on and I can't get it turned back off. Can someone please help? Thanks, Bob

Casual Listener

Hi,   I'm Bob.  I've been a subscriber for quite a while.  But, this is my first post.    I'd like to listen to albums/playlists in order.  But, somehow, shuffle pla...

shalvorson

Newbie

1671 Views

3 replies

0 likes

features
Fix
FIXME
Shuffle play
  • 1671 Views
  • 3 replies
  • 0 likes

Missing Playlist

I just switched from an iPHone to a Samsung Galaxy 7s and only one of my Spotify playlist is showing on my app

Newbie

I just switched from an iPHone to a Samsung Galaxy 7s and only one of my Spotify playlist is showing on my app

Daniel

Community Legend

600 Views

2 replies

0 likes

  • 600 Views
  • 2 replies
  • 0 likes

Storage and sound

My phone has start to say that there is no storage at my phone so i have to uninstall it every day. This is really annoying and i don't know what to do. Has anyone hade this problem to?And the sound just disappear for me at the middle of a song.I'm g...

Newbie

My phone has start to say that there is no storage at my phone so i have to uninstall it every day. This is really annoying and i don't know what to do. Has anyone hade this problem to? And the soun...

Daniel

Community Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Solved!! Incomplete playback

I have found that downloading songs in Spotify (version 5.2.0.885) onto my Samsung 64GB microSDXC in my Galaxy S5 results in incomplete playback; the songs will stop playing before the end of the track and the transport will not move any further. If ...

Casual Listener

I have found that downloading songs in Spotify (version 5.2.0.885) onto my Samsung 64GB microSDXC in my Galaxy S5 results in incomplete playback; the songs will stop playing before the end of the tra...

MikeAych

Casual Listener

2565 Views

4 replies

0 likes

Download error
download spotify
Downloaded tracks
galaxy s5
sd card
  • 2565 Views
  • 4 replies
  • 0 likes

Solved!! Artist list reduced to less than ten on phone... why?

I USED to be able to go to my artist list and see all of my artist. I still see them on my laptop, but when I do it from my phone, there are less than 10 artist in there. How do I get my artists to show back up in my phone? Samsung Galaxy S7 Android ...

Regular

I USED to be able to go to my artist list and see all of my artist. I still see them on my laptop, but when I do it from my phone, there are less than 10 artist in there. How do I get my artists to s...

Thom71gt

Regular

704 Views

2 replies

0 likes

  • 704 Views
  • 2 replies
  • 0 likes

Solved!! spotify crashes when i open another app

very often when i open another app spotify stops playing. so often that i now call it stopify. having upgraded to premium i now feel i can complain about this. i have uninstalled and reinstalled. can someone help please?

Casual Listener

very often when i open another app spotify stops playing. so often that i now call it stopify.   having upgraded to premium i now feel i can complain about this. i have uninstalled and reinsta...

RayRayJFX

Casual Listener

36805 Views

8 replies

0 likes

  • 36805 Views
  • 8 replies
  • 0 likes

Solved!! Help with a number of issues.

1. I do not want my Visa card information saved on your website or your servers. Please remove it, because apparently I cannot without deleting my current subscription. I only wanted this months subscription, and did not agree on you people saving my...

Music Fan

1. I do not want my Visa card information saved on your website or your servers. Please remove it, because apparently I cannot without deleting my current subscription.   I only wanted this ...

lorindatravers

Casual Listener

1401 Views

7 replies

0 likes

  • 1401 Views
  • 7 replies
  • 0 likes

Music only plays on Galaxy S6 when screen is active.

When listening to music on a playlist it does not shuffle to the next song if my screen is locked. Once i reopen the app the song starts playing again. This wasn't the case until a weeka go. This is frustrating when i am at the gym or listening to mu...

Newbie

When listening to music on a playlist it does not shuffle to the next song if my screen is locked. Once i reopen the app the song starts playing again. This wasn't the case until a weeka go. This is ...

osornios

Spotify Star

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Spotify stops playing with bluetooth too my stereo speaker

I have a jbl flip 2 speaker and i connect my asus zenpad 8 to my speaker by bluetooth(with internet)and after about 10 seconds the music stops and it remains stopping and playing.Pls help!!! jacartas

Newbie

I have a jbl flip 2 speaker and i connect my asus zenpad 8 to my speaker by bluetooth(with internet)and after about 10 seconds the music stops and it remains stopping and playing.Pls help!!!   ...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Can't access controls on lock screen

Hi, I had an Xperia Z3 and Spotify worked great whilst locked. I could skip and pause no problem.I've just gotten the Xperia Z5 today and while the phone is locked it will show me the background image of the song playing. But no controls. When I pull...

Music Fan

Hi, I had an Xperia Z3 and Spotify worked great whilst locked. I could skip and pause no problem. I've just gotten the Xperia Z5 today and while the phone is locked it will show me the background ...

yazrana12

Newbie

1579 Views

4 replies

0 likes

  • 1579 Views
  • 4 replies
  • 0 likes

Weird Network Issues w/ Spotify

I'm not sure what is going on but I can't seem to get Spotify to work on my home network on any mobile device. It works fine on my PC but not my tablet, phone, or chromecast. If I utilize my phones LTE connection everything is fine, even tried to cre...

Casual Listener

I'm not sure what is going on but I can't seem to get Spotify to work on my home network on any mobile device. It works fine on my PC but not my tablet, phone, or chromecast. If I utilize my pho...

user-removed

Not applicable

1082 Views

6 replies

0 likes

  • 1082 Views
  • 6 replies
  • 0 likes

Android Wear Spotify controls do not appear while using Spotify

Hi, I'm not sure exactly when it happened, but my Spotify controls no longer appear on my watch. I can open the application on my watch and choose an album to play without issue, but once it starts playing the controls do not appear at all. Has anyon...

Newbie

Hi, I'm not sure exactly when it happened, but my Spotify controls no longer appear on my watch.  I can open the application on my watch and choose an album to play without issue, but once it st...

654 Views

0 replies

4 likes

  • 654 Views
  • 0 replies
  • 4 likes

Spotify ap on android

Hi I have just upgraded to spotify premium and am trying to use spotify to play music through sonos using my android phone sonos ap & my mac book. It comes up with an error message "unable to play - please upgrade your account with Spotify to become ...

Visitor

Hi   I have just upgraded to spotify premium and am trying to use spotify to play music through sonos using my android phone sonos ap & my mac book.  It comes up with an error message...

osornios

Spotify Star

712 Views

3 replies

0 likes

  • 712 Views
  • 3 replies
  • 0 likes