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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119537 Views

27 replies

4 likes

  • 119537 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241272 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241272 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602370 Views

79 replies

3 likes

  • 602370 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

495127 Views

581 replies

42 likes

Account
Free
  • 495127 Views
  • 581 replies
  • 42 likes

Application not working for android

I have spotify for the s6 on sprint and it wouldnt log me in i logged out trying to log back in now the whole app crashes what can i do?

Newbie

I have spotify for the s6 on sprint and it wouldnt log me in i logged out trying to log back in now the whole app crashes what can i do?

Daniel

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Account

Hope u can help, every time I play my download it just stops playing! Now I really don't want to pay for something I can't listen to plz help!!

Casual Listener

Hope u can help, every time I play my download it just stops playing! Now I really don't want to pay for something I can't listen to plz help!!

Sir____

Casual Listener

879 Views

4 replies

0 likes

  • 879 Views
  • 4 replies
  • 0 likes

Solved!! No Equalizer

On the LG G4 i've got spotify installed and all the music is catched on extremly. I am a Premium User but, i have had an Iphone before. On this iphone you can change the equalizer under settings where is this option on the LG G4? Help pls. When not r...

Newbie

On the LG G4 i've got spotify installed and all the music is catched on extremly. I am a Premium User but, i have had an Iphone before. On this iphone you can change the equalizer under settings wher...

Joe

Community Legend

785 Views

1 replies

0 likes

  • 785 Views
  • 1 replies
  • 0 likes

Beta Test for Android Wear 2.0 support

Hi Spotify Team, will there be a beta test for the new interface on Android Wear 2.0? As I am currently running the developer preview on my Huawei Watch I am pretty excited for a fast release of your new Android Wear support that was shown on Google ...

Casual Listener

Hi Spotify Team,   will there be a beta test for the new interface on Android Wear 2.0? As I am currently running the developer preview on my Huawei Watch I am pretty excited for a fast releas...

758 Views

0 replies

0 likes

  • 758 Views
  • 0 replies
  • 0 likes

Does spotify premium have a bandwidth cap?

I live in Korea, and I have fast giga fiber internet and LTE. Spotify STILL stutters and have problems with buffering. I tried deleting the cache and data with no result. I now resorted to saving music on my phone, but even the download rate is poor....

Regular

I live in Korea, and I have fast giga fiber internet and LTE. Spotify STILL stutters and have problems with buffering. I tried deleting the cache and data with no result. I now resorted to saving mus...

user-removed

Not applicable

783 Views

3 replies

1 likes

  • 783 Views
  • 3 replies
  • 1 likes

Spotify angehalten - Android 4.4.2

Hallo, erhalte mittlerweile auf meinem S4 nach dem öffnen von Spotify die meldung "Spotify angehalten" habe bereits mehrfach neu installiert jedoch löst sich das problem nicht.Bekomm es einfach nicht hin das ichs mal wieder ordentlich nutzen kann! Ha...

Newbie

Hallo, erhalte mittlerweile auf meinem S4 nach dem öffnen von Spotify die meldung "Spotify angehalten" habe bereits mehrfach neu installiert jedoch löst sich das problem nicht. Bekomm es einfach nic...

user-removed

Not applicable

17483 Views

9 replies

4 likes

  • 17483 Views
  • 9 replies
  • 4 likes

some offline songs in playlist aren't played

Hi all, I've downloaded all songs to my phone. All songs have the green downloded icon. But whenever I start my playlist it steams instead of obtaining songs from sd card. So when I turn my internet off or set offline mode some songs cannot be played...

Regular

Hi all,   I've downloaded all songs to my phone. All songs have the green downloded icon. But whenever I start my playlist it steams instead of obtaining songs from sd card. So when I turn my ...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

some offline songs in playlist aren't played

Hi all, I've downloaded all songs to my phone. All songs have the green downloded icon. But whenever I start my playlist it steams instead of obtaining songs from sd card. So when I turn my internet off or set offline mode some songs cannot be played...

Regular

Hi all,   I've downloaded all songs to my phone. All songs have the green downloded icon. But whenever I start my playlist it steams instead of obtaining songs from sd card. So when I turn my ...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Solved!! Premium feature (Offline)

Hello. If I make a song available offline, will it be available on one device or will it be available on every device where I have Spotify?

Regular

Hello. If I make a song available offline, will it be available on one device or will it be available on every device where I have Spotify?

Joe

Community Legend

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes

Spotify for android logs off automatically > offline music is gone

Spotify for Android keeps logging off automatically after some time (it's very different, sometime it lasts longer than the other).The problem is when I log in again all my offline files aren't available anymore and I have to download them again.Andr...

Newbie

Spotify for Android keeps logging off automatically after some time (it's very different, sometime it lasts longer than the other). The problem is when I log in again all my offline files aren't ava...

403 Views

0 replies

1 likes

  • 403 Views
  • 0 replies
  • 1 likes

Songs not previously downloaded won't download

Songs that I've previously downloaded will download but new ones won't for example cold chilling collective.

Casual Listener

Songs that I've previously downloaded will download but new ones won't for example cold chilling collective.

Vickydymphna

Casual Listener

737 Views

2 replies

0 likes

Downloading on samsung S6
  • 737 Views
  • 2 replies
  • 0 likes

Solved!! Disconnect a laptop device from account

Hi, I spent a couple of days with a friend and used my Spotify account to share on his laptop while i was there.I can't seem to disconnect his account now, so every time he plays music its starting on my android device as well.I also received a messa...

Newbie

Hi,   I spent a couple of days with a friend and used my Spotify account to share on his laptop while i was there. I can't seem to disconnect his account now, so every time he plays music its...

user-removed

Not applicable

695 Views

1 replies

0 likes

  • 695 Views
  • 1 replies
  • 0 likes

Android N beta, casting to chromecast doesnt work

With the upgrade to Android N, casting Spotify to my Chromecast(2nd gen) doesn't connect. When I try to cast music, the Spotify logo shows on the TV, but the app just says "connecting" until it eventually times out.

Casual Listener

With the upgrade to Android N, casting Spotify to my Chromecast(2nd gen) doesn't connect. When I try to cast music, the Spotify logo shows on the TV, but the app just says "connecting" until it event...

user-removed

Not applicable

818 Views

2 replies

0 likes

  • 818 Views
  • 2 replies
  • 0 likes

Solved!! Displays song titles that arent on Spotify?

So you know how the song title is briefly displayed at the top of your phone screen after one song ends and another begins? I've noticed on multiple occasions it will display a song title that is not available on spotify at all. The first time I thou...

Casual Listener

So you know how the song title is briefly displayed at the top of your phone screen after one song ends and another begins? I've noticed on multiple occasions it will display a song title that is not...

Bittencourt

Spotify Star

1903 Views

5 replies

0 likes

Android
missing songs
title bar
  • 1903 Views
  • 5 replies
  • 0 likes

Solved!! question about offline playlist on my phone...having to re download

I'm soon going to be going on a trip and have made a great playlist of about 500 songs. I had the playlist downloaded to my phone so I could listen to it offline at work. When scrolling I acccidently tapped the offline sync tab and I lost the playlis...

Regular

I'm soon going to be going on a trip and have made a great playlist of about 500 songs. I had the playlist downloaded to my phone so I could listen to it offline at work. When scrolling I acccid...

driveflanger

Community Legend

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
  • 0 likes

Music stops out of nowhere!

Guys. Whenever I'm playing any playlist on spotify, after like 2 songs, it just stops. And then I have to turn the mobile on again get in the app and it will automatically start again. Anyone having anyhing alike?

Casual Listener

Guys. Whenever I'm playing any playlist on spotify, after like 2 songs, it just stops. And then I have to turn the mobile on again get in the app and it will automatically start again. Anyone having ...

Gpwolter

Casual Listener

965 Views

2 replies

0 likes

  • 965 Views
  • 2 replies
  • 0 likes

Samsung note 3 otg to DAC

I recently upgraded my note3 to lollipop and Spotify stopped playing through my external DAC. Before the upgrade it played fine. My other apps works fine with my dacs. Any idea what's going on?

Casual Listener

I recently upgraded my note3 to lollipop and Spotify stopped playing through my external DAC. Before the upgrade it played fine. My other apps works fine with my dacs. Any idea what's going on?

ZorkII

Roadie

2201 Views

3 replies

0 likes

  • 2201 Views
  • 3 replies
  • 0 likes

Download problems

I recently opened spotify and recieved the message "You've reached you device download limit, all the downloaded music will be removed from this device." This bothered me because I only use 1 device for spotify; my mobile phone. I ended up deleting s...

Visitor

I recently opened spotify and recieved the message "You've reached you device download limit, all the downloaded music will be removed from this device." This bothered me because I only use 1 device ...

Joe

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Solved!! 1 euro 3 months error

I just payed for the 1 euro 3 months premium discount but after I payed, it started loading for like 10 minutes and then nothing happened. I tried downloadING the app over and login and out. Nothing happens. Anybody can help?

Casual Listener

I just payed for the 1 euro 3 months premium discount but after I payed, it started loading for like 10 minutes and then nothing happened. I tried downloadING the app over and login and out. Nothing ...

Cillencio

Casual Listener

779 Views

3 replies

0 likes

  • 779 Views
  • 3 replies
  • 0 likes

[ANDROIDTV] TV app stucks at boot screen

The new Spotify for Android TV app stucks at boot screen on my Nvidia Shield TV device with 3.1 firmware. (Android 6.0) many users have the same problem: The app is starting with the Spotify logo and the three jumping dots and that's it. Btw we can s...

Newbie

The new Spotify for Android TV app stucks at boot screen on my Nvidia Shield TV device with 3.1 firmware. (Android 6.0) many users have the same problem: The app is starting with the Spotify log...

469 Views

0 replies

1 likes

  • 469 Views
  • 0 replies
  • 1 likes