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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115852 Views

27 replies

4 likes

  • 115852 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

232962 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 232962 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

592860 Views

79 replies

3 likes

  • 592860 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

486661 Views

580 replies

42 likes

Account
Free
  • 486661 Views
  • 580 replies
  • 42 likes

Songs I don't want are goin in my library

Why is it when I listen to a station or an artist online all off the songs go to my library. Some are even downloaded for offline but I don't want them there. I have to go through and delete all the songs that I listened to on the station.

Casual Listener

Why is it when I listen to a station or an artist online all off the songs go to my library. Some are even downloaded for offline but I don't want them there. I have to go through and delete all the ...

Daniel

Community Legend

526 Views

3 replies

0 likes

  • 526 Views
  • 3 replies
  • 0 likes

Internet connection

When i listen with 4g or wifi for that matter, and then put my screenlock on, the internet connection get lost after about one song. When i unlock the screen the song start playing agan. I have already tried and reinstall and uppgrade spotify to the ...

Newbie

When i listen with 4g or wifi for that matter, and then put my screenlock on, the internet connection get lost after about one song. When i unlock the screen the song start playing agan. I have alrea...

user-removed

Not applicable

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Android Infinite Repeat Bug

I found a bug that affects non-premium android users that allows them to play the same song on their phone over and over without any commercial interuption. Note: You have to use the desktop version in order for it to work. I'll lay out how the bug w...

Newbie

I found a bug that affects non-premium android users that allows them to play the same song on their phone over and over without any commercial interuption. Note: You have to use the desktop version ...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Spotify

Tengo un problema con Spotify. Estoy lo más bien escuchando música y de repente se me desconecta. Lo hace prolongadamente. Algunen q me de una respuesta. Gracias

Newbie

Tengo un problema con Spotify. Estoy lo más bien escuchando música y de repente se me desconecta. Lo hace prolongadamente. Algunen q me de una respuesta. Gracias

Daniel

Community Legend

948 Views

1 replies

0 likes

  • 948 Views
  • 1 replies
  • 0 likes

Randomly stops sound while listening to downloaded tracks.

The last few weeks spotify on my smartphone randomly stops playing whenever I've put on a downloaded playlist or album. The play/pause button however still shows the 'pause' button, like it does when playing a song, except the 'cursor' does not move ...

Newbie

The last few weeks spotify on my smartphone randomly stops playing whenever I've put on a downloaded playlist or album. The play/pause button however still shows the 'pause' button, like it does when...

Daniel

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Spotify doesn't advance to next song in playlsit

Brief description of the issue: Spotify doesn't advance to next song in playlsitSteps to reproduce the issue: start playing song on Spotify. Shut screen off. Song should still play but will not advance to next somgWhat steps you’ve tried already:Trie...

Newbie

Brief description of the issue: Spotify doesn't advance to next song in playlsit Steps to reproduce the issue: start playing song on Spotify. Shut screen off. Song should still play but will not adv...

Joe

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

**bleep** application !! No sound !

hello, sorry bad english im french. i have playlist on my android that I have Sync for play in "offline mode" . but of 79 music. I have 40 does not work !! the music is playing (the timer advence). But NO SOUND ! ps :i have already emptied the cache....

Newbie

hello,  sorry bad english im french.     i have playlist on my android that I have Sync for play in "offline mode" .   but of 79 music. I have 40 does not work...

319 Views

0 replies

0 likes

  • 319 Views
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  • 0 likes

Songs on 'My Music' just keeps on loading

I've been using Spotify for almost a month now and everything has been going until a few days ago. I went to My Music tab and go to Songs, instead of displaying all songs that I have it just keeps on loading. I tried to wait for 5-10 minutes and noth...

Newbie

I've been using Spotify for almost a month now and everything has been going until a few days ago. I went to My Music tab and go to Songs, instead of displaying all songs that I have it just keeps on...

865 Views

0 replies

0 likes

loading
Loading song too long
Songs won't download
  • 865 Views
  • 0 replies
  • 0 likes

Spotify App Disappear but is still taking space

Good morning, I am on HTC One M8 running Android Version 6.0 As I said in the title, I was using my phone trying to make some space for a new app I wanted to download. It didn't work. However during the process, I noticed that my spotify app icon dis...

Casual Listener

Good morning,    I am on HTC One M8 running Android Version 6.0    As I said in the title, I was using my phone trying to make some space for a new app I wanted to download. I...

Daniel

Community Legend

792 Views

4 replies

0 likes

  • 792 Views
  • 4 replies
  • 0 likes

Shuffle problems in tablet Android

Hi I have Spotify in a tablet with kitkat android. Today I open the app. Well the app only let me play Songs in shuffle mode when in a tablet you can play any song any moment. I tried install and desinstall twice but nothing. The problem is continue ...

Newbie

Hi I have Spotify in a tablet with kitkat android.  Today I open the app.  Well the app only let me play Songs in shuffle mode when in a tablet you can play any song any moment.  I t...

Daniel

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Downloaded songs not showing up on "my songs"

So I've downloaded all my playlists. But when I click "my library" and go to "songs" it only lists like 5 songs. If I want to listen to anything else i have to go pick a playlist of mine that is on. I want to just shuffle all the songs I have at one ...

Casual Listener

So I've downloaded all my playlists. But when I click "my library" and go to "songs" it only lists like 5 songs. If I want to listen to anything else i have to go pick a playlist of mine that is on. ...

Mari71

Newbie

9410 Views

4 replies

1 likes

  • 9410 Views
  • 4 replies
  • 1 likes

Solved!! Vodaphone charges

Being charged by vodaphone 11.99 a monthNot on premiumTried all spotify solutionsNo luckWho's issue to fix?

Newbie

Being charged by vodaphone 11.99 a month Not on premium Tried all spotify solutions No luck Who's issue to fix?

user-removed

Not applicable

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes

unable to log in

I have changed my password twice but I keep being the message that the password is wrong. I have this problem on my android as well as desktop. I even tried to create a new account, but that doesn't go thru. I get a message saying "form expired, relo...

Newbie

I have changed my password twice but I keep being the message that the password is wrong. I have this problem on my android as well as desktop. I even tried to create a new account, but that doesn't ...

user-removed

Not applicable

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Solved!! Songs stop immediately on Kindle Fire HD 6

Installed Spotify on my Kindle Fire HD 6 (4th Gen); latest update of Spotify and running Fire OS 5.1.2 Wireless connection is stable and working. Spotify opens but every song plays for less than a half second and stops. Keep pressing play it plays th...

Casual Listener

Installed Spotify on my Kindle Fire HD 6 (4th Gen); latest update of Spotify and running Fire OS 5.1.2   Wireless connection is stable and working.   Spotify opens but every song plays ...

jeremymullen

Casual Listener

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Offline storage downloads but is ultimately not saved into my memory

Hi, I'm a new user of Spotify premium since a week and I installed the application on my desktop computer and Android phone.I'd love to use the offline streaming possibility on my phone, when I'm for example on the train, because I can't always strea...

Casual Listener

Hi,   I'm a new user of Spotify premium since a week and I installed the application on my desktop computer and Android phone. I'd love to use the offline streaming possibility on my phone, w...

LowieB

Casual Listener

785 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

spotify crashes after one song

Verizon HTC One M8 Android 4.4.4Spotify crashes after I open it, select a playlist ,shuffle play , and after the first song it just crashes, every time. I have tried reinstalling from play store which did nothing.

Casual Listener

Verizon HTC One M8 Android 4.4.4 Spotify crashes after I open it, select a playlist ,shuffle play , and after the first song it just crashes, every time. I have tried reinstalling from play store wh...

Daniel

Community Legend

1808 Views

3 replies

0 likes

  • 1808 Views
  • 3 replies
  • 0 likes

Solved!! Suggested songs

Hey you guys, I do not have premium nor do I want to upgrade. Is there any way for me to not listen to the suggested songs? I'm using all my skips to just get back to my Playlist. Thanks in advance!

Newbie

Hey you guys, I do not have premium nor do I want to upgrade. Is there any way for me to not listen to the suggested songs? I'm using all my skips to just get back to my Playlist. Thanks in advance!

MrPhatsoul

Roadie

766 Views

2 replies

0 likes

  • 766 Views
  • 2 replies
  • 0 likes

Song is unavailable even with premium

I've had premium forever and never had a problem. I recently got an update for android as well as spotify and now all my offline downloaded music no longer has a green arrow and whenever I try to even shuffle through ANY playlists, it tells me the SO...

Casual Listener

I've had premium forever and never had a problem. I recently got an update for android as well as spotify and now all my offline downloaded music no longer has a green arrow and whenever I try to eve...

Truthvilla

Casual Listener

941 Views

2 replies

0 likes

Song not avilable
Update
  • 941 Views
  • 2 replies
  • 0 likes

Android APP

i´M LISTENING TO MY MUSIC AND SUDDENLY IT TURNS OFF!! WHAT´S THE PROBLEM?? i HAVE A FAMILY ACCOUNT. THANKS!

Newbie

i´M LISTENING TO MY MUSIC AND SUDDENLY IT TURNS OFF!!  WHAT´S THE PROBLEM??  i HAVE A FAMILY ACCOUNT.  THANKS! 

Daniel

Community Legend

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

HOW DO WE CHANGE TO PLAYLIST ORDER

HOW DO WE CHANGE TO PLAYLIST ORDER? For example. I want toove song 8 to song 1 ?

Regular

HOW DO WE CHANGE TO PLAYLIST ORDER? For example. I want toove song 8 to song 1 ?

Daniel

Community Legend

1053 Views

5 replies

0 likes

  • 1053 Views
  • 5 replies
  • 0 likes