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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119559 Views

27 replies

4 likes

  • 119559 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241389 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241389 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602458 Views

79 replies

3 likes

  • 602458 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

495157 Views

581 replies

42 likes

Account
Free
  • 495157 Views
  • 581 replies
  • 42 likes

Notification Panel Controls Not Working With Chromecast Audio

I recently purchased two Chromecast Audios because I wanted to stream Spotify over WiFi instead of Blutooth. However, when playing through the Chromecast Audio(s) through my phone, pressing the "Next" button on either the lock screen widget or the No...

Casual Listener

I recently purchased  two Chromecast Audios because I wanted to stream Spotify over WiFi instead of Blutooth. However, when playing through the Chromecast Audio(s) through my phone, pressing the...

Daniel

Community Legend

915 Views

1 replies

0 likes

  • 915 Views
  • 1 replies
  • 0 likes

Download songs to PC ?

I just signed up to Spotify. It says I can download songs, but are they only stored in my Spotify account or can I save these downloaded songs to my music folder on my PC ?Thnx

Newbie

I just signed up to Spotify. It says I can download songs, but are they only stored in my Spotify account or can I save these downloaded songs to my music folder on my PC ? Thnx

Daniel

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Offline Playlists Keep Getting Removed

Hi all, I've been using Spotify Premium for a couple of years now. Lately it seems like my offline playlists keep getting removed. This seems to have no rhyme or reason. I have to redownload them at random times. Not all of them are gone, either. I u...

Newbie

Hi all, I've been using Spotify Premium for a couple of years now.  Lately it seems like my offline playlists keep getting removed. This seems to have no rhyme or reason. I have to redownload th...

Daniel

Community Legend

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Can't see Yamaha Audio in Devices Available

I have Spotify on my Samsung S6, and my laptop. Both devices can be seen in the Devices Available when playing music. However my Yamaha RX-A3040 is not visible on either my laptop or my phone. We also have an S5 and and S4 in the house, and neither o...

Visitor

I have Spotify on my Samsung S6, and my laptop.  Both devices can be seen in the Devices Available when playing music.  However my Yamaha RX-A3040 is not visible on either my laptop or my p...

user-removed

Not applicable

792 Views

4 replies

0 likes

  • 792 Views
  • 4 replies
  • 0 likes

Can download songs to storage device but not SD card

HI All, I cannot download songs to SD card even if the download finished icon shows up under all songs. I suspect it has something to do with the folder in my SD card. But when I remove downloads and change storage location to device storage it seems...

Regular

HI All,   I cannot download songs to SD card even if the download finished icon shows up under all songs. I suspect it has something to do with the folder in my SD card. But when I remove down...

Daniel

Community Legend

658 Views

3 replies

0 likes

  • 658 Views
  • 3 replies
  • 0 likes

Storage almost full message cicled

Hello, so, this started like two or tree updates ago, the issue is that when the device storage its full, the pop up gets cicled when the app tries to download the next song, making the offline mode unusable, thanks for the time and greetingsPs.if it...

Casual Listener

Hello, so, this started like two or tree updates ago, the issue is that when the device storage its full, the pop up gets cicled when the app tries to download the next song, making the offline mode ...

Daniel

Community Legend

1096 Views

3 replies

0 likes

bug
  • 1096 Views
  • 3 replies
  • 0 likes

Some local files are not synchronized

Most of my local files were synchronized successfully, but some just can't be. These music play normally in the PC but they're not available in other devices. Also, the artist name and other infos are grey instead of white and the right click tab is ...

Casual Listener

Most of my local files were synchronized successfully, but some just can't be. These music play normally in the PC but they're not available in other devices. Also, the artist name and other inf...

Daniel

Community Legend

767 Views

3 replies

0 likes

  • 767 Views
  • 3 replies
  • 0 likes

¿Como elimino mi cuenta?

Quiero eliminar mi cuenta ya

Newbie

Quiero eliminar mi cuenta ya

user-removed

Not applicable

1552 Views

2 replies

2 likes

  • 1552 Views
  • 2 replies
  • 2 likes

Indioma Spotify

Não consigo mudar o indioma para o português, fica somente no inglês!

Newbie

Não consigo mudar o indioma para o português, fica somente no inglês!

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Solved!! podcast download

Is there a way to 1. Set my followed podcasts to download whenever there is a new episode?2. Make sure it only downloads on wifi.

Newbie

Is there a way to    1. Set my followed podcasts to download whenever there is a new episode? 2. Make sure it only downloads on wifi.

Bittencourt

Spotify Star

11991 Views

1 replies

4 likes

  • 11991 Views
  • 1 replies
  • 4 likes

Não consigo fazer login no meu celular

ALGUEM ME AJUDA POR FAVORa minha conta entra no computador sem problemas, mas não entra de jeito nenhum no app do celularEu entrei no computador pra ouvir musica ai eu fui olhar o calular e ele não estava mais na minha conta e não queria mais entrar

Newbie

ALGUEM ME AJUDA POR FAVOR a minha conta entra no computador sem problemas, mas não entra de jeito nenhum no app do celular Eu entrei no computador pra ouvir musica ai eu fui olhar o calular e ele n...

felipevigo

Regular

1834 Views

1 replies

0 likes

  • 1834 Views
  • 1 replies
  • 0 likes

Solved!! Download question

This may be a dumb question, but..... I am in a free 7 day premium upgrade and have downloaded some music. If I do not continue with the premium, do I lose the music I have downloaded??

Newbie

This may be a dumb question, but..... I am in a free 7 day premium upgrade and have downloaded some music. If I do not continue with the premium, do I lose the music I have downloaded??

user-removed

Not applicable

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

Discovery weekly and recommended stations not updating

Posts: 1Registered: 15m ago Discover weekly playlist and recommender stations not updatingI listen everyday and my discover weekly and recommended stations are not updating. I use the Android app and I am not using private session. Pleas help

Casual Listener

Posts: 1 Registered: 15m ago   Discover weekly playlist and recommender stations not updating I listen everyday and my discover weekly and recommended stations are not updatin...

razierklinge

Newbie

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

My Spotify is already paid, and still being free account

I paid but my Spotify still being the free account. What can I do?

Casual Listener

I paid but my Spotify still being the free account. What can I do?

user-removed

Not applicable

1005 Views

7 replies

0 likes

  • 1005 Views
  • 7 replies
  • 0 likes

Discover Weekly Hasn't Updated

Greetings...Ive been a Spotify Premium listener for almost 2 years & im currently on a LG Android smartphone/mobile device and usually every Monday morning my Discover Weekly playlist updates..today though its nearly 8am in NY where I reside & it has...

Roadie

Greetings...Ive been a Spotify Premium listener for almost 2 years & im currently on a LG Android smartphone/mobile device and usually every Monday morning my Discover Weekly playlist updates..to...

aybesea69

Regular

779 Views

3 replies

0 likes

  • 779 Views
  • 3 replies
  • 0 likes

Songs not available to play offline.

I use spotify on my note5. It went offline on its own, since then I can not get all my songs to download again. I have uninstalled and reinstalled, I have logged out and in again. Since doing that it will only allow 7 songs to download. It is not a m...

Newbie

I use spotify on my note5. It went offline on its own, since then I can not get all my songs to download again. I have uninstalled and reinstalled, I have logged out and in again. Since doing that it...

Daniel

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Solved!! Can't change my password

Hi!I have lost my password so I wanted to change it, but the problem is that I don't remember which email I've used to make my account..Is there any solution to change the email so I can change the password? Thanks!

Visitor

Hi! I have lost my password so I wanted to change it, but the problem is that I don't remember which email I've used to make my account.. Is there any solution to change the email so I can change t...

user-removed

Not applicable

862 Views

3 replies

0 likes

  • 862 Views
  • 3 replies
  • 0 likes

Premium

I upgraded to spotify premium using the student discount. When filling in my information to prove I am a student it did not find my information. I was still charged the $5 but still cannot using the premium features. I have logged out and in twice an...

Casual Listener

I upgraded to spotify premium using the student discount. When filling in my information to prove I am a student it did not find my information. I was still charged the $5 but still cannot using the ...

Daniel

Community Legend

1345 Views

8 replies

0 likes

  • 1345 Views
  • 8 replies
  • 0 likes

cant connect to my pc

i have a motorola XT1032 or moto X, and i have spotify premium, and i downloaded spotify on my pc and android. but i cant seem to connect my pc to my android. and yeah im on the same wifi and ofcourse the same account on both my phone and pc

Visitor

i have a motorola XT1032 or moto X, and i have spotify premium, and i downloaded spotify on my pc and android. but i cant seem to connect my pc to my android. and yeah im on the same wifi and ...

user-removed

Not applicable

899 Views

6 replies

0 likes

  • 899 Views
  • 6 replies
  • 0 likes

Payment issue

Spotify did not take their March payment . So every month since than I'm overpaying and have racked up 150$ in overdraft fees...PLEASE Help

Newbie

Spotify did not take their March payment . So every month since than I'm overpaying and have racked up 150$ in overdraft fees...PLEASE Help

Daniel

Community Legend

631 Views

1 replies

0 likes

Receiving Payment
  • 631 Views
  • 1 replies
  • 0 likes