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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119563 Views

27 replies

4 likes

  • 119563 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241405 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241405 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602463 Views

79 replies

3 likes

  • 602463 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

495164 Views

581 replies

42 likes

Account
Free
  • 495164 Views
  • 581 replies
  • 42 likes

Podcast Tab not showing and not able to subscribe to podcasts

Hi @everyone, I have the following problem:I want to subscribe to a podcast (Fest & Flauschig by Olli Schulz and Jan Böhmermann) but it is not possible for me. I have an Android phone (Samsung Galaxy S3 Mini), I got Spotify Free, I live in Germany (a...

Newbie

Hi @everyone,   I have the following problem: I want to subscribe to a podcast (Fest & Flauschig by Olli Schulz and Jan Böhmermann) but it is not possible for me.   I have an Andro...

824 Views

0 replies

0 likes

  • 824 Views
  • 0 replies
  • 0 likes

Music shuffling with in shuffle play

When I'm listening to an album instead of it going to the next song it skips around, without me being in shuffle play. How can i get this to stop and just go to the next song? I am a premium user

Newbie

When I'm listening to an album instead of it going to the next song it skips around, without me being in shuffle play. How can i get this to stop and just go to the next song? I am a premium user

858 Views

0 replies

0 likes

  • 858 Views
  • 0 replies
  • 0 likes

Android TV app, no 2.1 sound and bad controlling

Hi' I have noticed there is no sub when using the app for Android TV.On my receiver, it just says 2.0, not 2.1 as it should. Every other app works as it should with this. And the control. To get out of the app, I have to push home button. That is no ...

Music Fan

Hi'   I have noticed there is no sub when using the app for Android TV. On my receiver, it just says 2.0, not 2.1 as it should. Every other app works as it should with this.   And the ...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes

Cannot download songs on SD card despite having three Android devices

Hello, for some reason it was suddenly not possible anymore to download songs on my Android phone. The error message always bothers that I ought to have more than three devices with that phone - I never had any problems downloading and neither added ...

Regular

Hello,   for some reason it was suddenly not possible anymore to download songs on my Android phone. The error message always bothers that I ought to have more than three devices with that pho...

Brehliant

Regular

611 Views

2 replies

0 likes

  • 611 Views
  • 2 replies
  • 0 likes

Not avalible in my country

Hi so I've had Spotify before on my last phone but now with my new phone its not allowing me to download it and I saying its not available in my country, this can't be the problem because I live in the channel islands and my sister with the same phon...

Visitor

Hi so I've had Spotify before on my last phone but now with my new phone its not allowing me to download it and I saying its not available in my country, this can't be the problem because I live in t...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Skip back option in widget and notification grayed out.

The skip back option in widget and notification has been grayed out and not allowing me to select it. Only while in the actual app it's lit up.

Regular

The skip back option in widget and notification has been grayed out and not allowing me to select it. Only while in the actual app it's lit up.

charlesdotero

Regular

1021 Views

4 replies

0 likes

  • 1021 Views
  • 4 replies
  • 0 likes

Solved!! New album won't play

Teens of denial by car seat headrest just came out but when I click on any song in the album, it appears on the bottom of the screen then promptly disappears. It may have been uploaded incorrectly. Not sure but I really want to hear it

Casual Listener

Teens of denial by car seat headrest just came out but when I click on any song in the album, it appears on the bottom of the screen then promptly disappears. It may have been uploaded incorrectly. N...

rionmora

Casual Listener

958 Views

2 replies

0 likes

Album Unavailable
  • 958 Views
  • 2 replies
  • 0 likes

Shared playlist, notifications

I have active notifications (shared playlists), but they will not load on my android. I have the green dot saying that they are there but they never appear. I have tried logging out, logging out and reinstalling, but they never appear. My other frien...

Newbie

I have active notifications (shared playlists), but they will not load on my android. I have the green dot saying that they are there but they never appear. I have tried logging out, logging out and ...

664 Views

0 replies

0 likes

Notifications
shared playlists
  • 664 Views
  • 0 replies
  • 0 likes

Sd card-too much memory

I have spotify on android 4.1.2,and sd card 8 GB kingston,class 10.When i go to android>data>com.spotify>files>spotify cashe>storageStorage folder now have a 300 mb and every time i listen some time it fills up.I think it will go to 7 GB. After some ...

Casual Listener

I have spotify on android 4.1.2,and sd card 8 GB kingston,class 10. When i go to android>data>com.spotify>files>spotify cashe>storage Storage folder now have a 300 mb and every time ...

igor_lavic

Casual Listener

612 Views

2 replies

0 likes

  • 612 Views
  • 2 replies
  • 0 likes

Playlist followers?

Where can i see in the app how many followers my playlist has?

Music Fan

Where can i see in the app how many followers my playlist has?

Jennie1

Music Fan

1305 Views

6 replies

0 likes

  • 1305 Views
  • 6 replies
  • 0 likes

Spotify CLOSES randomly when using other Apps

I have an account in Spotify Premium and recently it started to CLOSE the app when I open some other app like Facebook or Chrome. Not only stops playing but CLOSES the app Spotify, so I have to open it again and look for the song I was listening to. ...

Casual Listener

I have an account in Spotify Premium and recently it started to CLOSE the app when I open some other app like Facebook or Chrome. Not only stops playing but CLOSES the app Spotify, so I have to open ...

Mariliasc

Casual Listener

2004 Views

4 replies

0 likes

  • 2004 Views
  • 4 replies
  • 0 likes

Can not play music

Newbie

Daniel

Community Legend

1107 Views

2 replies

0 likes

  • 1107 Views
  • 2 replies
  • 0 likes

different libraries

It seems I got a really rare problem, I haven't found anything about it yet. Although it may seem impossible, but I have some tracks on my smartphone that aren't on spotify. Is it possible to still get them in my offline spotify playlists?or the play...

Newbie

It seems I got a really rare problem, I haven't found anything about it yet.   Although it may seem impossible, but I have some tracks on my smartphone that aren't on spotify. 🙂 Is it possib...

Daniel

Community Legend

641 Views

2 replies

0 likes

  • 641 Views
  • 2 replies
  • 0 likes

Music wont play offline or automaticly continue

My premuim account will show that i can play the songs offline but when i dont have connection they wont play. Also, and just as irritating, the songs wont automaticly keep playing. I have to hit next song every time i want to listen to the next song...

Newbie

My premuim account will show that i can play the songs offline but when i dont have connection they wont play. Also, and just as irritating, the songs wont automaticly keep playing. I have to hit nex...

osornios

Spotify Star

702 Views

2 replies

0 likes

  • 702 Views
  • 2 replies
  • 0 likes

error en subcripcion

ayuda quiero pagar y me marca el siguiente errorayuda me marca error

Newbie

ayuda quiero pagar y me marca el siguiente error ayuda me marca error

osornios

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Family Plan

My husband and I are having issues with our family plan. He cannot and I cannot play music at the sametime on different devices. Plz help!

Newbie

My husband and I are having issues with our family plan. He cannot and I cannot play music at the sametime on different devices. Plz help!

osornios

Spotify Star

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Buttons

As i try to use the add to up next option while listening to my music my finger hits the actual song and changes my music. Is there a way to change the button size or can it be changed for everyones benefit?

Newbie

As i try to use the add to up next option while listening to my music my finger hits the actual song and changes my music. Is there a way to change the button size or can it be changed for everyones ...

osornios

Spotify Star

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Premium

I took a 7 days trial on my android smartphone. After that I also took an upgrade to Spotify Premium on my Mac.Will the seven day trial stop automaticaly or do I have to pay for both devices ?Thanks for your early reply Best regards, F.J. MankorAmste...

Newbie

I took a 7 days trial on my android smartphone. After that I also took an upgrade to Spotify Premium on my Mac. Will the seven day trial stop automaticaly or do I have to pay for both devices ? Tha...

lukebotham1

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Solved!! does Spotify use data

I am new to Speotify. When not streaming, are songs downloaded to the mobile device? If so, when listening, is there data usage?

Visitor

I am new to Speotify.   When not streaming, are songs downloaded to the mobile device?   If so, when listening, is there data usage?

Nico

Community Legend

1747 Views

5 replies

0 likes

  • 1747 Views
  • 5 replies
  • 0 likes

Device Broadcasting

Is there any way to disable device broadcasting?

Newbie

Is there any way to disable device broadcasting?

Joe

Community Legend

1339 Views

1 replies

0 likes

  • 1339 Views
  • 1 replies
  • 0 likes