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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196263 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196263 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538074 Views

78 replies

3 likes

  • 538074 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444259 Views

565 replies

37 likes

Account
Free
  • 444259 Views
  • 565 replies
  • 37 likes

Keeps undownloading songs and play lists

After spending 36 hours downloading 1000+ songs that were previously downloaded, it undownloaded all my saved songs. I will not spend another 36 hours redownloading for a third time. What's the fix?

Newbie

After spending 36 hours downloading 1000+ songs that were previously downloaded, it undownloaded all my saved songs. I will not spend another 36 hours redownloading for a third time. What's the fix?

ZorkII

Roadie

856 Views

1 replies

0 likes

  • 856 Views
  • 1 replies
  • 0 likes

Spotify Skipping Like Scratched CD

I have been using Spotify Premium for over a year now with no problems until recently. In the last week or so it has started skipping like a Scratched CD and I can't seem to fix it.I am playing from my phone (Sony Xperia Z3 Compact) and the issue sti...

Regular

I have been using Spotify Premium for over a year now with no problems until recently. In the last week or so it has started skipping like a Scratched CD and I can't seem to fix it. I am playing f...

Lanegan

Casual Listener

3991 Views

14 replies

0 likes

  • 3991 Views
  • 14 replies
  • 0 likes

Playlist gone

I have used spotify offline for about 2 months, i dont have wifi at home so i downloaded music at work, and i was happy with the results. Today i tried to download the more recent songs to my existing offline playlist, the music downloaded ok but aft...

Newbie

I have used spotify offline for about 2 months, i dont have wifi at home so i downloaded music at work, and i was happy with the results. Today i tried to download the more recent songs to my existin...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

How to Remove or Delete Radio Stations

Hi,I am French and first, I have to apologyze for my poor English language. I just bought a Marantz amplifier (SE 6010).I would like to register Spotify station and for this I nedd an URL from where music is streamed...How can I find it.Thks in advan...

Newbie

Hi, I am French and first, I have to apologyze for my poor English language.  I just bought a Marantz amplifier (SE 6010). I would like to register Spotify station and for this I nedd an URL ...

590 Views

0 replies

0 likes

  • 590 Views
  • 0 replies
  • 0 likes

Spotify and restrcited account

Helo, I have Samsung galaxy tab s 10.5 (SM-T800) on which i created a restricted account and give acces to this account to spotifyThe problem is when I launch the app with the restricted account I've got the message : "No storage found' ( 'Aucun espa...

Casual Listener

Helo,   I have Samsung galaxy tab s 10.5 (SM-T800) on which i created a restricted account and give acces to this account to spotify The problem is when I launch the app with the restricted a...

Zhamon

Casual Listener

1007 Views

4 replies

0 likes

  • 1007 Views
  • 4 replies
  • 0 likes

Can't use Spotify Connect from my computer if phone is asleep

This is kind of annoying. I am trying to use Spotify on my laptop (MacBook Pro OS X 10.10.2) to control the music playing from my Android (5.0.2 HTC One m8) phone but it doesn't seem to work if the device is locked. I can pause an already running son...

Newbie

This is kind of annoying. I am trying to use Spotify on my laptop (MacBook Pro OS X 10.10.2) to control the music playing from my Android (5.0.2 HTC One m8) phone but it doesn't seem to work if the d...

johanhaglund

Regular

1603 Views

1 replies

5 likes

Android 5.0.2
Connect
Desktop
  • 1603 Views
  • 1 replies
  • 5 likes

Spotify doesnt keep playing if app is not opened

When i am playing a song. The song stops half way and doesnt keep playing unless i open the app. If the app isnt opened and my phone is unlocked then the song will resume play. I am using on a samsung Note 5 withe the latest update. I have tried rebo...

Newbie

When i am playing a song. The song stops half way and doesnt keep playing unless i open the app. If the app isnt opened and my phone is unlocked then the song will resume play. I am using on a samsun...

Leonlai887

Regular

1115 Views

5 replies

0 likes

  • 1115 Views
  • 5 replies
  • 0 likes

Impossible de synchroniser meme en mode hors connexion

Bonjour, J'ai un très très gros problème, Spotify me dis de me connecter pour pouvoir synchroniser ma musique local et mes playlists alors que.. je suis DEJA connecter... De plus quand il s'agit de synchroniser une chanson de votre catalogue, là il n...

Newbie

Bonjour,   J'ai un très très gros problème,  Spotify me dis de me connecter pour pouvoir synchroniser ma musique local et mes playlists alors que.. je suis DEJA connecter...   De p...

maximeheuillet

Newbie

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Available offline button in wrong place!

In the songs category there it shines with all its might,A button of immense power to send people off the light,With one wrong touch,The songs leave their faithful master without a hunch.And only at great costs, could they be reattached...Have the De...

Newbie

In the songs category there it shines with all its might, A button of immense power to send people off the light, With one wrong touch, The songs leave their faithful master without a hunch. And ...

Daniel

Community Legend

775 Views

1 replies

0 likes

angry
songs
thinking to quit
  • 775 Views
  • 1 replies
  • 0 likes

Song pauses

Every time I lock my phone the song either pauses in the middle of it, or will pause when the song ends. When I pull up the app after that the song starts automatically without pressing play. Have I turned on some certain setting? This has only begun...

Casual Listener

Every time I lock my phone the song either pauses in the middle of it, or will pause when the song ends. When I pull up the app after that the song starts automatically without pressing play. Have I ...

osornios

Spotify Star

838 Views

4 replies

0 likes

  • 838 Views
  • 4 replies
  • 0 likes

No sound

The music I select is not audible

Newbie

The music I select is not audible

Daniel

Community Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Remembering the spot on spoken word

If at least some of the spoken word content is supposed to played in order then shouldn't their be an option to return to where you left off like a bookmark.

Music Fan

If at least some of the spoken word content is supposed to played in order then shouldn't their be an option to return to where you left off like a bookmark.

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Sharing with a family member....

I just signed up for a premium family account with Spotify. My wife and I both had an account with another service and couldn't be happier that we switched to Spotify. It's really a great way to discover new music. My question is this: Is there an ea...

Regular

I just signed up for a premium family account with Spotify.  My wife and I both had an account with another service and couldn't be happier that we switched to Spotify.  It's really a great...

user-removed

Not applicable

2378 Views

20 replies

0 likes

  • 2378 Views
  • 20 replies
  • 0 likes

transferring spotify from a broken phone to a new one

Hello:My Samsung Galaxy 4 died and can't be resurrected no how, know way. So say the gods at Rogers. I have a new android, a Huawei, and would like to transfer my spotify account onto the new phone. I can't use my charger to get info from my Samsung,...

Newbie

Hello: My Samsung Galaxy 4 died and can't be resurrected no how, know way. So say the gods at Rogers.  I have a new android, a Huawei, and would like to transfer my spotify account onto the new...

Daniel

Community Legend

3134 Views

2 replies

0 likes

  • 3134 Views
  • 2 replies
  • 0 likes

glicking when playing a song then won't play

I have a 30 free member ship and will start paying next month why when I'm at work and try to play it will play like three or four songs just fine then glitch and then not play I have to pulse it wait a 1/2 hour just to hear two or three more song to...

Newbie

I have a 30 free member ship and will start paying next month why when I'm at work and try to play it will play like three or four songs just fine then glitch and then not play I have to pulse it wai...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

New Font Circular rendering bugs

When opening the playing song detail, bold font’s hinting screws up (look at letter e) in the lower mini bar “Available devices” is cut off. Sony Xperia OS 4.3

Casual Listener

When opening the playing song detail, bold font’s hinting screws up (look at letter e)     in the lower mini bar “Available devices” is cut off.   Sony Xperia OS 4.3

702 Views

0 replies

0 likes

  • 702 Views
  • 0 replies
  • 0 likes

david140

Hola como puedo eliminar esta cuenta para yo puedaemlasar mi face con otra cuenta q tengo dejo mi correo email address removed

Newbie

Hola como puedo eliminar esta cuenta para yo puedaemlasar mi face con otra cuenta q tengo dejo mi correo email address removed

Daniel

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Notifications

I have reinstalled my spotify. Taking away all the chosen notifications on my account, saved it and then changed it back to the way I had it. But I am still not getting any notifications. I dont see the point of following all these artists if i still...

Casual Listener

I have reinstalled my spotify. Taking away all the chosen notifications on my account, saved it and then changed it back to the way I had it. But I am still not getting any notifications. I dont see ...

Daniel

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

What happened to filter explicit option?

I recall an option to filter explicit music on both Android and PC but now I cannot find it. Did it get moved? How do I re-enable this mode?

Regular

I recall an option to filter explicit music on both Android and PC but now I cannot find it. Did it get moved? How do I re-enable this mode?

Daniel

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

after update lose my danwload musics

Hello guy's, all ways after i update Spotify on my phone he all ways lose it my danwload musics, the musics are there but i am using Internet again to ear them,not like before on offline mode ...anybody knows who i sure do to keep it possible offline...

Newbie

Hello guy's, all ways after i update Spotify on my phone he all ways lose it my danwload musics, the musics are there but i am using Internet again to ear them,not like before on offline mode ...anyb...

Lkmainer7

Newbie

672 Views

1 replies

1 likes

  • 672 Views
  • 1 replies
  • 1 likes