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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115837 Views

27 replies

4 likes

  • 115837 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

232946 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 232946 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

592829 Views

79 replies

3 likes

  • 592829 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

486648 Views

580 replies

42 likes

Account
Free
  • 486648 Views
  • 580 replies
  • 42 likes

Spotify CLOSES randomly when using other Apps

I have an account in Spotify Premium and recently it started to CLOSE the app when I open some other app like Facebook or Chrome. Not only stops playing but CLOSES the app Spotify, so I have to open it again and look for the song I was listening to. ...

Casual Listener

I have an account in Spotify Premium and recently it started to CLOSE the app when I open some other app like Facebook or Chrome. Not only stops playing but CLOSES the app Spotify, so I have to open ...

Mariliasc

Casual Listener

1976 Views

4 replies

0 likes

  • 1976 Views
  • 4 replies
  • 0 likes

Can not play music

Newbie

Daniel

Community Legend

1096 Views

2 replies

0 likes

  • 1096 Views
  • 2 replies
  • 0 likes

different libraries

It seems I got a really rare problem, I haven't found anything about it yet. Although it may seem impossible, but I have some tracks on my smartphone that aren't on spotify. Is it possible to still get them in my offline spotify playlists?or the play...

Newbie

It seems I got a really rare problem, I haven't found anything about it yet.   Although it may seem impossible, but I have some tracks on my smartphone that aren't on spotify. 🙂 Is it possib...

Daniel

Community Legend

627 Views

2 replies

0 likes

  • 627 Views
  • 2 replies
  • 0 likes

Music wont play offline or automaticly continue

My premuim account will show that i can play the songs offline but when i dont have connection they wont play. Also, and just as irritating, the songs wont automaticly keep playing. I have to hit next song every time i want to listen to the next song...

Newbie

My premuim account will show that i can play the songs offline but when i dont have connection they wont play. Also, and just as irritating, the songs wont automaticly keep playing. I have to hit nex...

osornios

Spotify Star

691 Views

2 replies

0 likes

  • 691 Views
  • 2 replies
  • 0 likes

error en subcripcion

ayuda quiero pagar y me marca el siguiente errorayuda me marca error

Newbie

ayuda quiero pagar y me marca el siguiente error ayuda me marca error

osornios

Spotify Star

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Family Plan

My husband and I are having issues with our family plan. He cannot and I cannot play music at the sametime on different devices. Plz help!

Newbie

My husband and I are having issues with our family plan. He cannot and I cannot play music at the sametime on different devices. Plz help!

osornios

Spotify Star

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Buttons

As i try to use the add to up next option while listening to my music my finger hits the actual song and changes my music. Is there a way to change the button size or can it be changed for everyones benefit?

Newbie

As i try to use the add to up next option while listening to my music my finger hits the actual song and changes my music. Is there a way to change the button size or can it be changed for everyones ...

osornios

Spotify Star

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Premium

I took a 7 days trial on my android smartphone. After that I also took an upgrade to Spotify Premium on my Mac.Will the seven day trial stop automaticaly or do I have to pay for both devices ?Thanks for your early reply Best regards, F.J. MankorAmste...

Newbie

I took a 7 days trial on my android smartphone. After that I also took an upgrade to Spotify Premium on my Mac. Will the seven day trial stop automaticaly or do I have to pay for both devices ? Tha...

lukebotham1

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Solved!! does Spotify use data

I am new to Speotify. When not streaming, are songs downloaded to the mobile device? If so, when listening, is there data usage?

Visitor

I am new to Speotify.   When not streaming, are songs downloaded to the mobile device?   If so, when listening, is there data usage?

Nico

Community Legend

1728 Views

5 replies

0 likes

  • 1728 Views
  • 5 replies
  • 0 likes

Device Broadcasting

Is there any way to disable device broadcasting?

Newbie

Is there any way to disable device broadcasting?

Joe

Community Legend

1329 Views

1 replies

0 likes

  • 1329 Views
  • 1 replies
  • 0 likes

Notification Panel Controls Not Working With Chromecast Audio

I recently purchased two Chromecast Audios because I wanted to stream Spotify over WiFi instead of Blutooth. However, when playing through the Chromecast Audio(s) through my phone, pressing the "Next" button on either the lock screen widget or the No...

Casual Listener

I recently purchased  two Chromecast Audios because I wanted to stream Spotify over WiFi instead of Blutooth. However, when playing through the Chromecast Audio(s) through my phone, pressing the...

Daniel

Community Legend

905 Views

1 replies

0 likes

  • 905 Views
  • 1 replies
  • 0 likes

Download songs to PC ?

I just signed up to Spotify. It says I can download songs, but are they only stored in my Spotify account or can I save these downloaded songs to my music folder on my PC ?Thnx

Newbie

I just signed up to Spotify. It says I can download songs, but are they only stored in my Spotify account or can I save these downloaded songs to my music folder on my PC ? Thnx

Daniel

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Offline Playlists Keep Getting Removed

Hi all, I've been using Spotify Premium for a couple of years now. Lately it seems like my offline playlists keep getting removed. This seems to have no rhyme or reason. I have to redownload them at random times. Not all of them are gone, either. I u...

Newbie

Hi all, I've been using Spotify Premium for a couple of years now.  Lately it seems like my offline playlists keep getting removed. This seems to have no rhyme or reason. I have to redownload th...

Daniel

Community Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Can't see Yamaha Audio in Devices Available

I have Spotify on my Samsung S6, and my laptop. Both devices can be seen in the Devices Available when playing music. However my Yamaha RX-A3040 is not visible on either my laptop or my phone. We also have an S5 and and S4 in the house, and neither o...

Visitor

I have Spotify on my Samsung S6, and my laptop.  Both devices can be seen in the Devices Available when playing music.  However my Yamaha RX-A3040 is not visible on either my laptop or my p...

user-removed

Not applicable

788 Views

4 replies

0 likes

  • 788 Views
  • 4 replies
  • 0 likes

Can download songs to storage device but not SD card

HI All, I cannot download songs to SD card even if the download finished icon shows up under all songs. I suspect it has something to do with the folder in my SD card. But when I remove downloads and change storage location to device storage it seems...

Regular

HI All,   I cannot download songs to SD card even if the download finished icon shows up under all songs. I suspect it has something to do with the folder in my SD card. But when I remove down...

Daniel

Community Legend

650 Views

3 replies

0 likes

  • 650 Views
  • 3 replies
  • 0 likes

Storage almost full message cicled

Hello, so, this started like two or tree updates ago, the issue is that when the device storage its full, the pop up gets cicled when the app tries to download the next song, making the offline mode unusable, thanks for the time and greetingsPs.if it...

Casual Listener

Hello, so, this started like two or tree updates ago, the issue is that when the device storage its full, the pop up gets cicled when the app tries to download the next song, making the offline mode ...

Daniel

Community Legend

1069 Views

3 replies

0 likes

bug
  • 1069 Views
  • 3 replies
  • 0 likes

Some local files are not synchronized

Most of my local files were synchronized successfully, but some just can't be. These music play normally in the PC but they're not available in other devices. Also, the artist name and other infos are grey instead of white and the right click tab is ...

Casual Listener

Most of my local files were synchronized successfully, but some just can't be. These music play normally in the PC but they're not available in other devices. Also, the artist name and other inf...

Daniel

Community Legend

756 Views

3 replies

0 likes

  • 756 Views
  • 3 replies
  • 0 likes

¿Como elimino mi cuenta?

Quiero eliminar mi cuenta ya

Newbie

Quiero eliminar mi cuenta ya

user-removed

Not applicable

1548 Views

2 replies

2 likes

  • 1548 Views
  • 2 replies
  • 2 likes

Indioma Spotify

Não consigo mudar o indioma para o português, fica somente no inglês!

Newbie

Não consigo mudar o indioma para o português, fica somente no inglês!

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Solved!! podcast download

Is there a way to 1. Set my followed podcasts to download whenever there is a new episode?2. Make sure it only downloads on wifi.

Newbie

Is there a way to    1. Set my followed podcasts to download whenever there is a new episode? 2. Make sure it only downloads on wifi.

Bittencourt

Spotify Star

11987 Views

1 replies

4 likes

  • 11987 Views
  • 1 replies
  • 4 likes