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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375540 Views

541 replies

34 likes

Account
Free
  • 375540 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
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  • 7 likes

Add queue issue

Brief description of the issue:If listening some playlist and add a song to the queue by search on your music the playlist is replacedSteps to reproduce the issue:First I did this: play random from my musicThen I did that: go back to music and search...

Newbie

Brief description of the issue: If listening some playlist and add a song to the queue by search on your music the playlist is replaced Steps to reproduce the issue: First I did this: play random ...

341 Views

0 replies

0 likes

Android
queue
  • 341 Views
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Premium weg

Ich habe ein neues Handy und habends mich damit in mein Spotify Premium Account einloggen wollen! Aber jetzt ist mein premium weg! Was nun?

Casual Listener

Ich habe ein neues Handy und habends mich damit in mein Spotify Premium Account einloggen wollen! Aber jetzt ist mein premium weg! Was nun?

Daniel

Community Legend

816 Views

3 replies

0 likes

  • 816 Views
  • 3 replies
  • 0 likes

Canciones mal sugeridas

Sólo escucho música clásica. Últimamente me recomienda pop y similares tales como Rihana...jvarmero@yahoo. es

Casual Listener

Sólo escucho música clásica. Últimamente me recomienda pop y similares tales como Rihana... jvarmero@yahoo. es

713 Views

0 replies

1 likes

  • 713 Views
  • 0 replies
  • 1 likes

Spotify BMW

I own a 2015 BMW and I use the spotify app on my phone and it plays through bluetooth streaming audio in my car. I recently Upgraded my phone software to Marshmallow from Lollipop.But now I cant switch songs using the control on the steering wheel. I...

Newbie

I own a 2015 BMW and I use the spotify app on my phone and it plays through bluetooth streaming audio in my car. I recently Upgraded my phone software to Marshmallow from Lollipop. But now I cant ...

Daniel

Community Legend

1631 Views

1 replies

0 likes

  • 1631 Views
  • 1 replies
  • 0 likes

dispositivo no compatible

I have a premium account, and i need to install in a LGG4 but is not compatible.I need a fast solution, if you don't give me a solution, i demand my money back as soon as you can.

Newbie

I have a premium account, and i need to install in a LGG4 but is not compatible. I need a fast solution, if you don't give me a solution, i demand my money back as soon as you can.

Daniel

Community Legend

602 Views

2 replies

0 likes

LG G4
Not Available
not compatible
  • 602 Views
  • 2 replies
  • 0 likes

Spotify deleted all my playlists

Hey everyone. So I just opened my spotify and all my playlists are randomly deleted. My spotify has been acting weird recently (playing random songs)

Newbie

Hey everyone. So I just opened my spotify and all my playlists are randomly deleted. My spotify has been acting weird recently (playing random songs)

Daniel

Community Legend

480 Views

2 replies

0 likes

  • 480 Views
  • 2 replies
  • 0 likes

changed mobile

After getting a new mobile my account is reset on free but I already have had a Premiumaccount. I install the app new but that was not helpful. How do I get my Premium Account back without paying again?

Casual Listener

After getting a new mobile my account is reset on free but I already have had a Premiumaccount. I install the app new but that was not helpful. How do I get my Premium Account back without paying aga...

osornios

Spotify Star

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Volume

My is Spotify music volume is not high enough on my Samsung Galaxy Note 4? This never happened before. HELP!

Newbie

My is Spotify music volume is not high enough on my Samsung Galaxy Note 4? This never happened before. HELP!

Daniel

Community Legend

492 Views

2 replies

0 likes

  • 492 Views
  • 2 replies
  • 0 likes

Samsung galaxy j7

Buenos días tengo android 5.1.1 en un samsung galaxy j7 y mi duda es la siguiente, un amigo tiene un Motorola y cuando está escuchando música y bloquea el celular en la pantalla de bloqueo se ve una visualización de lo que está escuchando pero en el ...

Visitor

Buenos días tengo android 5.1.1 en un samsung galaxy j7 y mi duda es la siguiente, un amigo tiene un Motorola y cuando está escuchando música y bloquea el celular en la pantalla de bloqueo se ve una ...

Daniel

Community Legend

1645 Views

1 replies

0 likes

  • 1645 Views
  • 1 replies
  • 0 likes

Spotify android app is crashing

Hi.I have a nvidia shield tablet Android 6. when I am hearing music sometimes the app is closeing without and error msg. Can anybody help me?

Newbie

Hi. I have a nvidia shield tablet Android 6. when I am hearing music sometimes the app is closeing without and error msg. Can anybody help me?

Nico

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

"Something went wrong" error message before log in

Hi, im having a hard time browsing through podcasts & Videos. Everytime my spotify logs in i get the error " Something went wrong" before directing me to my HOME page. when i flip to my "Your Libary" tap i see the the option to look at my recent podc...

Visitor

Hi,   im having a hard time browsing through podcasts & Videos. Everytime my spotify logs in i get the error " Something went wrong" before directing me to my HOME page. when i flip to my ...

Daniel

Community Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Set default playback device

Is it possible to choose the default playback device? I've got Chromecast at home now so I want to play it through this by default whenever it is available. Seems like a simple thing but I can't find any settings for it?

Casual Listener

Is it possible to choose the default playback device?   I've got Chromecast at home now so I want to play it through this by default whenever it is available. Seems like a simple thing but I c...

Daniel

Community Legend

1115 Views

1 replies

3 likes

  • 1115 Views
  • 1 replies
  • 3 likes

"Spotify is offline at the moment"

When i download a offline playlist and put my spotify in offlinemode i constantly get a problem.. If i stop listening fo 5-10 minutes i get the "Spotify is offline at the moment" and i have to go online again to resume where i left listening. I saved...

Casual Listener

When i download a offline playlist and put my spotify in offlinemode i constantly get a problem..  If i stop listening fo 5-10 minutes i get the "Spotify is offline at the moment" and i have to ...

Daniel

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Solved!! music sorting options

Hello spotify community, I have this question for the app on android phone. What i mean is on the dekstop app you can sort music on date you added songs to that specific playlist, now my question is can you do this also in on the android app or not? ...

Visitor

Hello spotify community,   I have this question for the app on android phone. What i mean is on the dekstop app you can sort music on date you added songs to that specific playlist, now my que...

user-removed

Not applicable

1272 Views

2 replies

0 likes

Music
sorting
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  • 2 replies
  • 0 likes

No search option in the menu

I just got a Samsung Galaxy 7. My spotify playlists didnt transfer over and now as I try to recreate it I cant find the Search option in the menu

Newbie

I just got a Samsung Galaxy 7. My spotify playlists didnt transfer over and now as I try to recreate it I cant find the Search option in the menu

DasPeter

Community Legend

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Recently played artists not updating

I like to reference my recently played artists, however lately it has not been updating. Is there a solution to fix this?

Regular

I like to reference my recently played artists, however lately it has not been updating. Is there a solution to fix this?

user-removed

Not applicable

1032 Views

1 replies

2 likes

Recently played artists
  • 1032 Views
  • 1 replies
  • 2 likes

Cannot play the songs of an artist

Hey everyone,I have a problem: I follow the artist "Niila" on Spotify but when I visit his page it does not show me any songs and I cant play them. Is this artist only for spotify premium? Or is there anything else wrong? Greetings,Kiki

Visitor

Hey everyone, I have a problem:   I follow the artist "Niila" on Spotify but when I visit his  page it does not show me any songs and I cant play them. Is this artist only for spotify pr...

Daniel

Community Legend

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Walter

Non ho più tutta la mia musica dopo aver formattato il tel

Newbie

Non ho più tutta la mia musica dopo aver formattato il tel

320 Views

0 replies

0 likes

Musica scomparsa
  • 320 Views
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Problem with saved songs

After I get msg that new version of Spotify is available my old version start to have problem with saved songs. It look like this:I've saved lot of tracks of that bands, and now there are no saved tracks of any band. If you want to tell me, that it'l...

Casual Listener

After I get msg that new version of Spotify is available my old version start to have problem with saved songs. It look like this: I've saved lot of tracks of that bands, and now there are no sa...

Jarogniewa

Casual Listener

513 Views

3 replies

0 likes

  • 513 Views
  • 3 replies
  • 0 likes

Were are the release notes for version 5.1.0.849?

I cannot find the release notes for Android app version 5.1.0.849. Unfortunately this topic doesn't seem to be updated anymore, why? Surely there are enough people waiting for solutions to their issues. Android release notes

Music Fan

I cannot find the release notes for Android app version 5.1.0.849. Unfortunately this topic doesn't seem to be updated anymore, why? Surely there are enough people waiting for solutions to their issu...

Rick_Blaine

Music Fan

1185 Views

4 replies

0 likes

  • 1185 Views
  • 4 replies
  • 0 likes