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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389609 Views

545 replies

34 likes

Account
Free
  • 389609 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8109 Views

0 replies

7 likes

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Spotify UI

I love Spotify for its content, but the user interfaces on all paltforms flat out SUCKS! Some of the things that really tick me off is 1) The "Shuffle Play" plays many of the same songs over and over, and some songs never! I know this is a long stand...

Casual Listener

I love Spotify for its content, but the user interfaces on all paltforms flat out SUCKS!   Some of the things that really tick me off is   1) The "Shuffle Play" plays many of the s...

281 Views

0 replies

0 likes

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Mini connected and Huawei P9

Hi, I bought the new Huawei P9 and I own a BMW-Mini.Mini has a APP called MINI CONNECTED here we can run APPS and controll them on the vehicle dashboard.All the APPS run well with the exception of SPOTIFY.It's listed on the APPS IN VEHICLE ( in the t...

Newbie

Hi,   I bought the new Huawei P9 and I own a BMW-Mini. Mini has a APP called MINI CONNECTED here we can run APPS and controll them on the vehicle dashboard. All the APPS run well with the ex...

878 Views

0 replies

0 likes

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volume problem

Hi, i use my phone with a aux cord to connect to the radio on car, but i cannot have the sound level on max i have to backup 2 points because it will stop playing the music, it only does that with cable.. On bluetooth or speaker don't have problems..

Regular

Hi, i use my phone with a aux cord to connect to the radio on car, but i cannot have the sound level on max i have to backup 2 points because it will stop playing the music, it only does that with ca...

Daniel

Community Legend

357 Views

1 replies

0 likes

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Music stops playing after a few songs are played

My Radio staion for lets say "Jowell and Randy" will play about 15,20 songs, then the station will stop playing music. I have closed the app, opened up again changed stations and still it would stop playing music after a little while or about what I ...

Newbie

My Radio staion for lets say "Jowell and Randy" will play about 15,20 songs, then the station will stop playing music. I have closed the app, opened up again changed stations and still it would stop ...

Daniel

Community Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Some songs won't start or play at all

Hello. I've had this problem for a while now. With a few songs that I have downloaded, they just won't start, and if i skip ahead they won't play. I've tried reinstalling, logging in and out, undownloading and redownloading the song, etc. Nothing. Th...

Regular

Hello. I've had this problem for a while now. With a few songs that I have downloaded, they just won't start, and if i skip ahead they won't play. I've tried reinstalling, logging in and out, undownl...

Daniel

Community Legend

2629 Views

9 replies

0 likes

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  • 0 likes

No se muestra titulo y autor coche

No logro que el reproductor a través del coche via bluetooth muestre los titulos de las canciones, tampoco puedo pasar de una canción a otra, alguna idea? El telefono es un android versión 4.4.4. Gracias.

Casual Listener

No logro que el reproductor a través del coche via bluetooth muestre los titulos de las canciones, tampoco puedo pasar de una canción a otra, alguna idea?  El telefono es un android versión 4.4....

584 Views

0 replies

1 likes

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Offliine musics Android

Good afternoon people. I can no longer download my playlists on my Moto G 2. I trigger my wifi , enter the playlist, select the Available Offline option , the songs are downloaded , but then disappear from my cell . Already desistalei the program , I...

Newbie

Good afternoon people. I can no longer download my playlists on my Moto G 2. I trigger my wifi , enter the playlist, select the Available Offline option , the songs are downloaded , but then disappea...

277 Views

0 replies

0 likes

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Lost all info

I can't remember my username or email, password. I am a paid premium user, and would like some help recovering my account.

Newbie

I can't remember my username or email, password. I am a paid premium user, and would like some help recovering my account.

Daniel

Community Legend

302 Views

1 replies

0 likes

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  • 1 replies
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Add queue issue

Brief description of the issue:If listening some playlist and add a song to the queue by search on your music the playlist is replacedSteps to reproduce the issue:First I did this: play random from my musicThen I did that: go back to music and search...

Newbie

Brief description of the issue: If listening some playlist and add a song to the queue by search on your music the playlist is replaced Steps to reproduce the issue: First I did this: play random ...

352 Views

0 replies

0 likes

Android
queue
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Premium weg

Ich habe ein neues Handy und habends mich damit in mein Spotify Premium Account einloggen wollen! Aber jetzt ist mein premium weg! Was nun?

Casual Listener

Ich habe ein neues Handy und habends mich damit in mein Spotify Premium Account einloggen wollen! Aber jetzt ist mein premium weg! Was nun?

Daniel

Community Legend

829 Views

3 replies

0 likes

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Canciones mal sugeridas

Sólo escucho música clásica. Últimamente me recomienda pop y similares tales como Rihana...jvarmero@yahoo. es

Casual Listener

Sólo escucho música clásica. Últimamente me recomienda pop y similares tales como Rihana... jvarmero@yahoo. es

736 Views

0 replies

1 likes

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Spotify BMW

I own a 2015 BMW and I use the spotify app on my phone and it plays through bluetooth streaming audio in my car. I recently Upgraded my phone software to Marshmallow from Lollipop.But now I cant switch songs using the control on the steering wheel. I...

Newbie

I own a 2015 BMW and I use the spotify app on my phone and it plays through bluetooth streaming audio in my car. I recently Upgraded my phone software to Marshmallow from Lollipop. But now I cant ...

Daniel

Community Legend

1653 Views

1 replies

0 likes

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dispositivo no compatible

I have a premium account, and i need to install in a LGG4 but is not compatible.I need a fast solution, if you don't give me a solution, i demand my money back as soon as you can.

Newbie

I have a premium account, and i need to install in a LGG4 but is not compatible. I need a fast solution, if you don't give me a solution, i demand my money back as soon as you can.

Daniel

Community Legend

622 Views

2 replies

0 likes

LG G4
Not Available
not compatible
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Spotify deleted all my playlists

Hey everyone. So I just opened my spotify and all my playlists are randomly deleted. My spotify has been acting weird recently (playing random songs)

Newbie

Hey everyone. So I just opened my spotify and all my playlists are randomly deleted. My spotify has been acting weird recently (playing random songs)

Daniel

Community Legend

498 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

changed mobile

After getting a new mobile my account is reset on free but I already have had a Premiumaccount. I install the app new but that was not helpful. How do I get my Premium Account back without paying again?

Casual Listener

After getting a new mobile my account is reset on free but I already have had a Premiumaccount. I install the app new but that was not helpful. How do I get my Premium Account back without paying aga...

osornios

Spotify Star

352 Views

1 replies

0 likes

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Volume

My is Spotify music volume is not high enough on my Samsung Galaxy Note 4? This never happened before. HELP!

Newbie

My is Spotify music volume is not high enough on my Samsung Galaxy Note 4? This never happened before. HELP!

Daniel

Community Legend

538 Views

2 replies

0 likes

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  • 0 likes

Samsung galaxy j7

Buenos días tengo android 5.1.1 en un samsung galaxy j7 y mi duda es la siguiente, un amigo tiene un Motorola y cuando está escuchando música y bloquea el celular en la pantalla de bloqueo se ve una visualización de lo que está escuchando pero en el ...

Visitor

Buenos días tengo android 5.1.1 en un samsung galaxy j7 y mi duda es la siguiente, un amigo tiene un Motorola y cuando está escuchando música y bloquea el celular en la pantalla de bloqueo se ve una ...

Daniel

Community Legend

1655 Views

1 replies

0 likes

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Spotify android app is crashing

Hi.I have a nvidia shield tablet Android 6. when I am hearing music sometimes the app is closeing without and error msg. Can anybody help me?

Newbie

Hi. I have a nvidia shield tablet Android 6. when I am hearing music sometimes the app is closeing without and error msg. Can anybody help me?

Nico

Community Legend

462 Views

1 replies

0 likes

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"Something went wrong" error message before log in

Hi, im having a hard time browsing through podcasts & Videos. Everytime my spotify logs in i get the error " Something went wrong" before directing me to my HOME page. when i flip to my "Your Libary" tap i see the the option to look at my recent podc...

Visitor

Hi,   im having a hard time browsing through podcasts & Videos. Everytime my spotify logs in i get the error " Something went wrong" before directing me to my HOME page. when i flip to my ...

Daniel

Community Legend

541 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Set default playback device

Is it possible to choose the default playback device? I've got Chromecast at home now so I want to play it through this by default whenever it is available. Seems like a simple thing but I can't find any settings for it?

Casual Listener

Is it possible to choose the default playback device?   I've got Chromecast at home now so I want to play it through this by default whenever it is available. Seems like a simple thing but I c...

Daniel

Community Legend

1149 Views

1 replies

3 likes

  • 1149 Views
  • 1 replies
  • 3 likes