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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203461 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203461 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548639 Views

78 replies

3 likes

  • 548639 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456102 Views

571 replies

38 likes

Account
Free
  • 456102 Views
  • 571 replies
  • 38 likes

Spotify

Tengo un problema con Spotify. Estoy lo más bien escuchando música y de repente se me desconecta. Lo hace prolongadamente. Algunen q me de una respuesta. Gracias

Newbie

Tengo un problema con Spotify. Estoy lo más bien escuchando música y de repente se me desconecta. Lo hace prolongadamente. Algunen q me de una respuesta. Gracias

Daniel

Community Legend

920 Views

1 replies

0 likes

  • 920 Views
  • 1 replies
  • 0 likes

Randomly stops sound while listening to downloaded tracks.

The last few weeks spotify on my smartphone randomly stops playing whenever I've put on a downloaded playlist or album. The play/pause button however still shows the 'pause' button, like it does when playing a song, except the 'cursor' does not move ...

Newbie

The last few weeks spotify on my smartphone randomly stops playing whenever I've put on a downloaded playlist or album. The play/pause button however still shows the 'pause' button, like it does when...

Daniel

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Spotify doesn't advance to next song in playlsit

Brief description of the issue: Spotify doesn't advance to next song in playlsitSteps to reproduce the issue: start playing song on Spotify. Shut screen off. Song should still play but will not advance to next somgWhat steps you’ve tried already:Trie...

Newbie

Brief description of the issue: Spotify doesn't advance to next song in playlsit Steps to reproduce the issue: start playing song on Spotify. Shut screen off. Song should still play but will not adv...

Joe

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

**bleep** application !! No sound !

hello, sorry bad english im french. i have playlist on my android that I have Sync for play in "offline mode" . but of 79 music. I have 40 does not work !! the music is playing (the timer advence). But NO SOUND ! ps :i have already emptied the cache....

Newbie

hello,  sorry bad english im french.     i have playlist on my android that I have Sync for play in "offline mode" .   but of 79 music. I have 40 does not work...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Songs on 'My Music' just keeps on loading

I've been using Spotify for almost a month now and everything has been going until a few days ago. I went to My Music tab and go to Songs, instead of displaying all songs that I have it just keeps on loading. I tried to wait for 5-10 minutes and noth...

Newbie

I've been using Spotify for almost a month now and everything has been going until a few days ago. I went to My Music tab and go to Songs, instead of displaying all songs that I have it just keeps on...

840 Views

0 replies

0 likes

loading
Loading song too long
Songs won't download
  • 840 Views
  • 0 replies
  • 0 likes

Spotify App Disappear but is still taking space

Good morning, I am on HTC One M8 running Android Version 6.0 As I said in the title, I was using my phone trying to make some space for a new app I wanted to download. It didn't work. However during the process, I noticed that my spotify app icon dis...

Casual Listener

Good morning,    I am on HTC One M8 running Android Version 6.0    As I said in the title, I was using my phone trying to make some space for a new app I wanted to download. I...

Daniel

Community Legend

758 Views

4 replies

0 likes

  • 758 Views
  • 4 replies
  • 0 likes

Shuffle problems in tablet Android

Hi I have Spotify in a tablet with kitkat android. Today I open the app. Well the app only let me play Songs in shuffle mode when in a tablet you can play any song any moment. I tried install and desinstall twice but nothing. The problem is continue ...

Newbie

Hi I have Spotify in a tablet with kitkat android.  Today I open the app.  Well the app only let me play Songs in shuffle mode when in a tablet you can play any song any moment.  I t...

Daniel

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Downloaded songs not showing up on "my songs"

So I've downloaded all my playlists. But when I click "my library" and go to "songs" it only lists like 5 songs. If I want to listen to anything else i have to go pick a playlist of mine that is on. I want to just shuffle all the songs I have at one ...

Casual Listener

So I've downloaded all my playlists. But when I click "my library" and go to "songs" it only lists like 5 songs. If I want to listen to anything else i have to go pick a playlist of mine that is on. ...

Mari71

Newbie

9350 Views

4 replies

1 likes

  • 9350 Views
  • 4 replies
  • 1 likes

Solved!! Vodaphone charges

Being charged by vodaphone 11.99 a monthNot on premiumTried all spotify solutionsNo luckWho's issue to fix?

Newbie

Being charged by vodaphone 11.99 a month Not on premium Tried all spotify solutions No luck Who's issue to fix?

user-removed

Not applicable

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

unable to log in

I have changed my password twice but I keep being the message that the password is wrong. I have this problem on my android as well as desktop. I even tried to create a new account, but that doesn't go thru. I get a message saying "form expired, relo...

Newbie

I have changed my password twice but I keep being the message that the password is wrong. I have this problem on my android as well as desktop. I even tried to create a new account, but that doesn't ...

user-removed

Not applicable

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Solved!! Songs stop immediately on Kindle Fire HD 6

Installed Spotify on my Kindle Fire HD 6 (4th Gen); latest update of Spotify and running Fire OS 5.1.2 Wireless connection is stable and working. Spotify opens but every song plays for less than a half second and stops. Keep pressing play it plays th...

Casual Listener

Installed Spotify on my Kindle Fire HD 6 (4th Gen); latest update of Spotify and running Fire OS 5.1.2   Wireless connection is stable and working.   Spotify opens but every song plays ...

jeremymullen

Casual Listener

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Offline storage downloads but is ultimately not saved into my memory

Hi, I'm a new user of Spotify premium since a week and I installed the application on my desktop computer and Android phone.I'd love to use the offline streaming possibility on my phone, when I'm for example on the train, because I can't always strea...

Casual Listener

Hi,   I'm a new user of Spotify premium since a week and I installed the application on my desktop computer and Android phone. I'd love to use the offline streaming possibility on my phone, w...

LowieB

Casual Listener

752 Views

3 replies

0 likes

  • 752 Views
  • 3 replies
  • 0 likes

spotify crashes after one song

Verizon HTC One M8 Android 4.4.4Spotify crashes after I open it, select a playlist ,shuffle play , and after the first song it just crashes, every time. I have tried reinstalling from play store which did nothing.

Casual Listener

Verizon HTC One M8 Android 4.4.4 Spotify crashes after I open it, select a playlist ,shuffle play , and after the first song it just crashes, every time. I have tried reinstalling from play store wh...

Daniel

Community Legend

1775 Views

3 replies

0 likes

  • 1775 Views
  • 3 replies
  • 0 likes

Solved!! Suggested songs

Hey you guys, I do not have premium nor do I want to upgrade. Is there any way for me to not listen to the suggested songs? I'm using all my skips to just get back to my Playlist. Thanks in advance!

Newbie

Hey you guys, I do not have premium nor do I want to upgrade. Is there any way for me to not listen to the suggested songs? I'm using all my skips to just get back to my Playlist. Thanks in advance!

MrPhatsoul

Roadie

719 Views

2 replies

0 likes

  • 719 Views
  • 2 replies
  • 0 likes

Song is unavailable even with premium

I've had premium forever and never had a problem. I recently got an update for android as well as spotify and now all my offline downloaded music no longer has a green arrow and whenever I try to even shuffle through ANY playlists, it tells me the SO...

Casual Listener

I've had premium forever and never had a problem. I recently got an update for android as well as spotify and now all my offline downloaded music no longer has a green arrow and whenever I try to eve...

Truthvilla

Casual Listener

897 Views

2 replies

0 likes

Song not avilable
Update
  • 897 Views
  • 2 replies
  • 0 likes

Android APP

i´M LISTENING TO MY MUSIC AND SUDDENLY IT TURNS OFF!! WHAT´S THE PROBLEM?? i HAVE A FAMILY ACCOUNT. THANKS!

Newbie

i´M LISTENING TO MY MUSIC AND SUDDENLY IT TURNS OFF!!  WHAT´S THE PROBLEM??  i HAVE A FAMILY ACCOUNT.  THANKS! 

Daniel

Community Legend

543 Views

2 replies

0 likes

  • 543 Views
  • 2 replies
  • 0 likes

HOW DO WE CHANGE TO PLAYLIST ORDER

HOW DO WE CHANGE TO PLAYLIST ORDER? For example. I want toove song 8 to song 1 ?

Regular

HOW DO WE CHANGE TO PLAYLIST ORDER? For example. I want toove song 8 to song 1 ?

Daniel

Community Legend

998 Views

5 replies

0 likes

  • 998 Views
  • 5 replies
  • 0 likes

HELP! Frustrated! Synced songs wont play?!

Hi all. I have been searching for a solution for this problem for days. Recently, seemingly for no reason, my Spotify has stopped playing synced music. When I mark a playlist available for offline, it goes through the downloading process, the green s...

Newbie

Hi all.  I have been searching for a solution for this problem for days.  Recently, seemingly for no reason, my Spotify has stopped playing synced music.  When I mark a playlist availa...

Daniel

Community Legend

1029 Views

3 replies

2 likes

  • 1029 Views
  • 3 replies
  • 2 likes

Background running

Draining battery due to background continually running.

Casual Listener

Draining battery due to background continually running.

Daniel

Community Legend

968 Views

4 replies

0 likes

  • 968 Views
  • 4 replies
  • 0 likes