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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203577 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203577 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548777 Views

78 replies

3 likes

  • 548777 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456257 Views

571 replies

38 likes

Account
Free
  • 456257 Views
  • 571 replies
  • 38 likes

Android N beta, casting to chromecast doesnt work

With the upgrade to Android N, casting Spotify to my Chromecast(2nd gen) doesn't connect. When I try to cast music, the Spotify logo shows on the TV, but the app just says "connecting" until it eventually times out.

Casual Listener

With the upgrade to Android N, casting Spotify to my Chromecast(2nd gen) doesn't connect. When I try to cast music, the Spotify logo shows on the TV, but the app just says "connecting" until it event...

user-removed

Not applicable

771 Views

2 replies

0 likes

  • 771 Views
  • 2 replies
  • 0 likes

Solved!! Displays song titles that arent on Spotify?

So you know how the song title is briefly displayed at the top of your phone screen after one song ends and another begins? I've noticed on multiple occasions it will display a song title that is not available on spotify at all. The first time I thou...

Casual Listener

So you know how the song title is briefly displayed at the top of your phone screen after one song ends and another begins? I've noticed on multiple occasions it will display a song title that is not...

Bittencourt

Spotify Star

1819 Views

5 replies

0 likes

Android
missing songs
title bar
  • 1819 Views
  • 5 replies
  • 0 likes

Solved!! question about offline playlist on my phone...having to re download

I'm soon going to be going on a trip and have made a great playlist of about 500 songs. I had the playlist downloaded to my phone so I could listen to it offline at work. When scrolling I acccidently tapped the offline sync tab and I lost the playlis...

Regular

I'm soon going to be going on a trip and have made a great playlist of about 500 songs. I had the playlist downloaded to my phone so I could listen to it offline at work. When scrolling I acccid...

driveflanger

Community Legend

747 Views

1 replies

0 likes

  • 747 Views
  • 1 replies
  • 0 likes

Music stops out of nowhere!

Guys. Whenever I'm playing any playlist on spotify, after like 2 songs, it just stops. And then I have to turn the mobile on again get in the app and it will automatically start again. Anyone having anyhing alike?

Casual Listener

Guys. Whenever I'm playing any playlist on spotify, after like 2 songs, it just stops. And then I have to turn the mobile on again get in the app and it will automatically start again. Anyone having ...

Gpwolter

Casual Listener

920 Views

2 replies

0 likes

  • 920 Views
  • 2 replies
  • 0 likes

Samsung note 3 otg to DAC

I recently upgraded my note3 to lollipop and Spotify stopped playing through my external DAC. Before the upgrade it played fine. My other apps works fine with my dacs. Any idea what's going on?

Casual Listener

I recently upgraded my note3 to lollipop and Spotify stopped playing through my external DAC. Before the upgrade it played fine. My other apps works fine with my dacs. Any idea what's going on?

ZorkII

Roadie

2118 Views

3 replies

0 likes

  • 2118 Views
  • 3 replies
  • 0 likes

Download problems

I recently opened spotify and recieved the message "You've reached you device download limit, all the downloaded music will be removed from this device." This bothered me because I only use 1 device for spotify; my mobile phone. I ended up deleting s...

Visitor

I recently opened spotify and recieved the message "You've reached you device download limit, all the downloaded music will be removed from this device." This bothered me because I only use 1 device ...

Joe

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Solved!! 1 euro 3 months error

I just payed for the 1 euro 3 months premium discount but after I payed, it started loading for like 10 minutes and then nothing happened. I tried downloadING the app over and login and out. Nothing happens. Anybody can help?

Casual Listener

I just payed for the 1 euro 3 months premium discount but after I payed, it started loading for like 10 minutes and then nothing happened. I tried downloadING the app over and login and out. Nothing ...

Cillencio

Casual Listener

704 Views

3 replies

0 likes

  • 704 Views
  • 3 replies
  • 0 likes

[ANDROIDTV] TV app stucks at boot screen

The new Spotify for Android TV app stucks at boot screen on my Nvidia Shield TV device with 3.1 firmware. (Android 6.0) many users have the same problem: The app is starting with the Spotify logo and the three jumping dots and that's it. Btw we can s...

Newbie

The new Spotify for Android TV app stucks at boot screen on my Nvidia Shield TV device with 3.1 firmware. (Android 6.0) many users have the same problem: The app is starting with the Spotify log...

448 Views

0 replies

1 likes

  • 448 Views
  • 0 replies
  • 1 likes

Solved!! Hardwell - United We Are Song crash spotify app

Hello guys. i listen the song United We Are and in the 30 secs aprox. the spotify app crash. I using Spotify in Android 6.0 version in my Galaxy S7.

Casual Listener

Hello guys. i listen the song United We Are and in the 30 secs aprox. the spotify app crash. I using Spotify in Android 6.0 version in my Galaxy S7.

Stramp81

Casual Listener

836 Views

5 replies

0 likes

  • 836 Views
  • 5 replies
  • 0 likes

Premium - doesn't work offline on my Android

Hi, I have premium, but on my Androit Spotify doesn't work when I have no internet connection. What should I do? I have already reinstall it. Thank you

Newbie

Hi, I have premium, but on my Androit Spotify doesn't work when I have no internet connection. What should I do? I have already reinstall it.  Thank you 🙂

Joe

Community Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Download

I recently changed all my music to the highest Quality from the lowest.when I download all my music it will eventually uncle download it.then I have to start over to download it all again.I listen to music offline all day and now I can't so it's eati...

Casual Listener

I recently changed all my music to the highest Quality from the lowest.when I download all my music it will eventually uncle download it.then I have to start over to download it all again.I listen to...

Joe

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium - only plays randomly

Hey folks how do I play my playlists on normal order, nor randomly?Yes, I'm premium, and my playlists only play randomly.

Newbie

Hey folks how do I play my playlists on normal order, nor randomly? Yes, I'm premium, and my playlists only play randomly.

Joe

Community Legend

1144 Views

1 replies

0 likes

  • 1144 Views
  • 1 replies
  • 0 likes

Music disappearing

I use Spotify on my phone - Nexus 6p and on my computer. I put all music that I save to download on my phone, however not on my computer. I notice my music keeps being deleted on my phone. I had my cellular data on, and didn't know all my music was d...

Casual Listener

I use Spotify on my phone - Nexus 6p and on my computer. I put all music that I save to download on my phone, however not on my computer. I notice my music keeps being deleted on my phone. I had my c...

Marplatense

Regular

808 Views

4 replies

0 likes

  • 808 Views
  • 4 replies
  • 0 likes

GS5 not showing local songs?

Very new to Spotify premium! On my galaxy s5, why don't any of the songs i already had stored (on SD card) show up in the library?

Casual Listener

Very new to Spotify premium! On my galaxy s5, why don't any of the songs i already had stored (on SD card) show up in the library? 

Daniel

Community Legend

605 Views

3 replies

0 likes

  • 605 Views
  • 3 replies
  • 0 likes

Solved!! Problem about my spotify storage

I have a problem about my spotify storage. Even i listen song -not just download - it effecta my storage. Is it normal or i can do something for this?

Casual Listener

I have a problem about my spotify storage. Even i listen song -not just download - it effecta my storage. Is it normal or i can do something for this?

Daniel

Community Legend

716 Views

3 replies

0 likes

  • 716 Views
  • 3 replies
  • 0 likes

Solved!! Can't delete offline songs

Hi guys, This is a 2 part problem 1. For some reason when I save an album it automatically starts to download. 2. When I toggle the download button on and off the songs never get deleted. I know this because the songs will still have the green icon i...

Casual Listener

Hi guys,   This is a 2 part problem   1. For some reason when I save an album it automatically starts to download.   2. When I toggle the download button on and off the songs nev...

Kompart23

Casual Listener

2984 Views

2 replies

0 likes

Delete offline title
Offline download
  • 2984 Views
  • 2 replies
  • 0 likes

Settings has no option for Storage changes

Hi, I want to be able to save my offline playlist data to my SD card, but the option just doesnt appear in the settings menu. I have the latest version of spotify, I've cleared the data and reinstalled the app but nothing helps. Any help would be gre...

Casual Listener

Hi,    I want to be able to save my offline playlist data to my SD card, but the option just doesnt appear in the settings menu.   I have the latest version of spotify, I've cleare...

Joe

Community Legend

1621 Views

7 replies

1 likes

  • 1621 Views
  • 7 replies
  • 1 likes

Songs I don't want are goin in my library

Why is it when I listen to a station or an artist online all off the songs go to my library. Some are even downloaded for offline but I don't want them there. I have to go through and delete all the songs that I listened to on the station.

Casual Listener

Why is it when I listen to a station or an artist online all off the songs go to my library. Some are even downloaded for offline but I don't want them there. I have to go through and delete all the ...

Daniel

Community Legend

496 Views

3 replies

0 likes

  • 496 Views
  • 3 replies
  • 0 likes

Internet connection

When i listen with 4g or wifi for that matter, and then put my screenlock on, the internet connection get lost after about one song. When i unlock the screen the song start playing agan. I have already tried and reinstall and uppgrade spotify to the ...

Newbie

When i listen with 4g or wifi for that matter, and then put my screenlock on, the internet connection get lost after about one song. When i unlock the screen the song start playing agan. I have alrea...

user-removed

Not applicable

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes