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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196289 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196289 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538107 Views

78 replies

3 likes

  • 538107 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444338 Views

565 replies

37 likes

Account
Free
  • 444338 Views
  • 565 replies
  • 37 likes

Spotify for android logs off automatically > offline music is gone

Spotify for Android keeps logging off automatically after some time (it's very different, sometime it lasts longer than the other).The problem is when I log in again all my offline files aren't available anymore and I have to download them again.Andr...

Newbie

Spotify for Android keeps logging off automatically after some time (it's very different, sometime it lasts longer than the other). The problem is when I log in again all my offline files aren't ava...

368 Views

0 replies

1 likes

  • 368 Views
  • 0 replies
  • 1 likes

Songs not previously downloaded won't download

Songs that I've previously downloaded will download but new ones won't for example cold chilling collective.

Casual Listener

Songs that I've previously downloaded will download but new ones won't for example cold chilling collective.

Vickydymphna

Casual Listener

670 Views

2 replies

0 likes

Downloading on samsung S6
  • 670 Views
  • 2 replies
  • 0 likes

Solved!! Disconnect a laptop device from account

Hi, I spent a couple of days with a friend and used my Spotify account to share on his laptop while i was there.I can't seem to disconnect his account now, so every time he plays music its starting on my android device as well.I also received a messa...

Newbie

Hi,   I spent a couple of days with a friend and used my Spotify account to share on his laptop while i was there. I can't seem to disconnect his account now, so every time he plays music its...

user-removed

Not applicable

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Android N beta, casting to chromecast doesnt work

With the upgrade to Android N, casting Spotify to my Chromecast(2nd gen) doesn't connect. When I try to cast music, the Spotify logo shows on the TV, but the app just says "connecting" until it eventually times out.

Casual Listener

With the upgrade to Android N, casting Spotify to my Chromecast(2nd gen) doesn't connect. When I try to cast music, the Spotify logo shows on the TV, but the app just says "connecting" until it event...

user-removed

Not applicable

741 Views

2 replies

0 likes

  • 741 Views
  • 2 replies
  • 0 likes

Solved!! Displays song titles that arent on Spotify?

So you know how the song title is briefly displayed at the top of your phone screen after one song ends and another begins? I've noticed on multiple occasions it will display a song title that is not available on spotify at all. The first time I thou...

Casual Listener

So you know how the song title is briefly displayed at the top of your phone screen after one song ends and another begins? I've noticed on multiple occasions it will display a song title that is not...

Bittencourt

Spotify Star

1751 Views

5 replies

0 likes

Android
missing songs
title bar
  • 1751 Views
  • 5 replies
  • 0 likes

Solved!! question about offline playlist on my phone...having to re download

I'm soon going to be going on a trip and have made a great playlist of about 500 songs. I had the playlist downloaded to my phone so I could listen to it offline at work. When scrolling I acccidently tapped the offline sync tab and I lost the playlis...

Regular

I'm soon going to be going on a trip and have made a great playlist of about 500 songs. I had the playlist downloaded to my phone so I could listen to it offline at work. When scrolling I acccid...

driveflanger

Community Legend

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

Music stops out of nowhere!

Guys. Whenever I'm playing any playlist on spotify, after like 2 songs, it just stops. And then I have to turn the mobile on again get in the app and it will automatically start again. Anyone having anyhing alike?

Casual Listener

Guys. Whenever I'm playing any playlist on spotify, after like 2 songs, it just stops. And then I have to turn the mobile on again get in the app and it will automatically start again. Anyone having ...

Gpwolter

Casual Listener

902 Views

2 replies

0 likes

  • 902 Views
  • 2 replies
  • 0 likes

Samsung note 3 otg to DAC

I recently upgraded my note3 to lollipop and Spotify stopped playing through my external DAC. Before the upgrade it played fine. My other apps works fine with my dacs. Any idea what's going on?

Casual Listener

I recently upgraded my note3 to lollipop and Spotify stopped playing through my external DAC. Before the upgrade it played fine. My other apps works fine with my dacs. Any idea what's going on?

ZorkII

Roadie

2092 Views

3 replies

0 likes

  • 2092 Views
  • 3 replies
  • 0 likes

Download problems

I recently opened spotify and recieved the message "You've reached you device download limit, all the downloaded music will be removed from this device." This bothered me because I only use 1 device for spotify; my mobile phone. I ended up deleting s...

Visitor

I recently opened spotify and recieved the message "You've reached you device download limit, all the downloaded music will be removed from this device." This bothered me because I only use 1 device ...

Joe

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Solved!! 1 euro 3 months error

I just payed for the 1 euro 3 months premium discount but after I payed, it started loading for like 10 minutes and then nothing happened. I tried downloadING the app over and login and out. Nothing happens. Anybody can help?

Casual Listener

I just payed for the 1 euro 3 months premium discount but after I payed, it started loading for like 10 minutes and then nothing happened. I tried downloadING the app over and login and out. Nothing ...

Cillencio

Casual Listener

699 Views

3 replies

0 likes

  • 699 Views
  • 3 replies
  • 0 likes

[ANDROIDTV] TV app stucks at boot screen

The new Spotify for Android TV app stucks at boot screen on my Nvidia Shield TV device with 3.1 firmware. (Android 6.0) many users have the same problem: The app is starting with the Spotify logo and the three jumping dots and that's it. Btw we can s...

Newbie

The new Spotify for Android TV app stucks at boot screen on my Nvidia Shield TV device with 3.1 firmware. (Android 6.0) many users have the same problem: The app is starting with the Spotify log...

432 Views

0 replies

1 likes

  • 432 Views
  • 0 replies
  • 1 likes

Solved!! Hardwell - United We Are Song crash spotify app

Hello guys. i listen the song United We Are and in the 30 secs aprox. the spotify app crash. I using Spotify in Android 6.0 version in my Galaxy S7.

Casual Listener

Hello guys. i listen the song United We Are and in the 30 secs aprox. the spotify app crash. I using Spotify in Android 6.0 version in my Galaxy S7.

Stramp81

Casual Listener

805 Views

5 replies

0 likes

  • 805 Views
  • 5 replies
  • 0 likes

Premium - doesn't work offline on my Android

Hi, I have premium, but on my Androit Spotify doesn't work when I have no internet connection. What should I do? I have already reinstall it. Thank you

Newbie

Hi, I have premium, but on my Androit Spotify doesn't work when I have no internet connection. What should I do? I have already reinstall it.  Thank you 🙂

Joe

Community Legend

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Download

I recently changed all my music to the highest Quality from the lowest.when I download all my music it will eventually uncle download it.then I have to start over to download it all again.I listen to music offline all day and now I can't so it's eati...

Casual Listener

I recently changed all my music to the highest Quality from the lowest.when I download all my music it will eventually uncle download it.then I have to start over to download it all again.I listen to...

Joe

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium - only plays randomly

Hey folks how do I play my playlists on normal order, nor randomly?Yes, I'm premium, and my playlists only play randomly.

Newbie

Hey folks how do I play my playlists on normal order, nor randomly? Yes, I'm premium, and my playlists only play randomly.

Joe

Community Legend

1125 Views

1 replies

0 likes

  • 1125 Views
  • 1 replies
  • 0 likes

Music disappearing

I use Spotify on my phone - Nexus 6p and on my computer. I put all music that I save to download on my phone, however not on my computer. I notice my music keeps being deleted on my phone. I had my cellular data on, and didn't know all my music was d...

Casual Listener

I use Spotify on my phone - Nexus 6p and on my computer. I put all music that I save to download on my phone, however not on my computer. I notice my music keeps being deleted on my phone. I had my c...

Marplatense

Regular

761 Views

4 replies

0 likes

  • 761 Views
  • 4 replies
  • 0 likes

GS5 not showing local songs?

Very new to Spotify premium! On my galaxy s5, why don't any of the songs i already had stored (on SD card) show up in the library?

Casual Listener

Very new to Spotify premium! On my galaxy s5, why don't any of the songs i already had stored (on SD card) show up in the library? 

Daniel

Community Legend

585 Views

3 replies

0 likes

  • 585 Views
  • 3 replies
  • 0 likes

Solved!! Problem about my spotify storage

I have a problem about my spotify storage. Even i listen song -not just download - it effecta my storage. Is it normal or i can do something for this?

Casual Listener

I have a problem about my spotify storage. Even i listen song -not just download - it effecta my storage. Is it normal or i can do something for this?

Daniel

Community Legend

693 Views

3 replies

0 likes

  • 693 Views
  • 3 replies
  • 0 likes

Solved!! Can't delete offline songs

Hi guys, This is a 2 part problem 1. For some reason when I save an album it automatically starts to download. 2. When I toggle the download button on and off the songs never get deleted. I know this because the songs will still have the green icon i...

Casual Listener

Hi guys,   This is a 2 part problem   1. For some reason when I save an album it automatically starts to download.   2. When I toggle the download button on and off the songs nev...

Kompart23

Casual Listener

2976 Views

2 replies

0 likes

Delete offline title
Offline download
  • 2976 Views
  • 2 replies
  • 0 likes