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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394410 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8377 Views

0 replies

7 likes

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  • 7 likes

david140

Hola como puedo eliminar esta cuenta para yo puedaemlasar mi face con otra cuenta q tengo dejo mi correo email address removed

Newbie

Hola como puedo eliminar esta cuenta para yo puedaemlasar mi face con otra cuenta q tengo dejo mi correo email address removed

Daniel

Community Legend

310 Views

1 replies

0 likes

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Notifications

I have reinstalled my spotify. Taking away all the chosen notifications on my account, saved it and then changed it back to the way I had it. But I am still not getting any notifications. I dont see the point of following all these artists if i still...

Casual Listener

I have reinstalled my spotify. Taking away all the chosen notifications on my account, saved it and then changed it back to the way I had it. But I am still not getting any notifications. I dont see ...

Daniel

Community Legend

388 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

What happened to filter explicit option?

I recall an option to filter explicit music on both Android and PC but now I cannot find it. Did it get moved? How do I re-enable this mode?

Regular

I recall an option to filter explicit music on both Android and PC but now I cannot find it. Did it get moved? How do I re-enable this mode?

Daniel

Community Legend

356 Views

1 replies

0 likes

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  • 1 replies
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after update lose my danwload musics

Hello guy's, all ways after i update Spotify on my phone he all ways lose it my danwload musics, the musics are there but i am using Internet again to ear them,not like before on offline mode ...anybody knows who i sure do to keep it possible offline...

Newbie

Hello guy's, all ways after i update Spotify on my phone he all ways lose it my danwload musics, the musics are there but i am using Internet again to ear them,not like before on offline mode ...anyb...

Lkmainer7

Newbie

553 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! Music won't play

I just upgraded to the new S7. Ever since I switched and logged on for the first time on the new phone, Spotify only plays one song at a time. After the song ends I have to unlock my phone and open the app again. Otherwise, its just silent. Is there ...

Casual Listener

I just upgraded to the new S7. Ever since I switched and logged on for the first time on the new phone, Spotify only plays one song at a time. After the song ends I have to unlock my phone and open t...

Lauraaldarondo

Casual Listener

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
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Volume down when on Bluetooth Device

Good morning. When I am using my Bluetooth device to listen to Spotify I can't get any sound. I have tried turning the sound up in the Spotify device but it won't let me. It stays toggled at the lowest point. It is not my Bluetooth as I have checked ...

Newbie

Good morning. When I am using my Bluetooth device to listen to Spotify I can't get any sound. I have tried turning the sound up in the Spotify device but it won't let me. It stays toggled at the lowe...

Daniel

Community Legend

361 Views

1 replies

0 likes

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  • 1 replies
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Set device Password

Hi! I always login in my android device with Facebbok but y wath to close my facebook account, y try to set device password but the mail never arrives to me.

Newbie

Hi!   I always login in my android device with Facebbok but y wath to close my facebook account, y try to set device password but the mail never arrives to me.    

Daniel

Community Legend

322 Views

1 replies

0 likes

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  • 1 replies
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Solved!! "Storage area not found"

Got this problem yersterday, I've been trying to reinstall, delete cache but this isn't working, any tips?

Casual Listener

Got this problem yersterday, I've been trying to reinstall, delete cache but this isn't working, any tips? 

AllanLz

Casual Listener

593 Views

2 replies

0 likes

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Shuffle on connect to other device

Hello,I've got some questions about the shuffle play when I control my actual song on my computer from my computer. I've got a big playlist (+500 songs) and i like to control the music from my phone. But the shuffle purposed by my phone when I choose...

Casual Listener

Hello, I've got some questions about the shuffle play when I control my actual song on my computer from my computer. I've got a big playlist (+500 songs) and i like to control the music from my phon...

371 Views

0 replies

0 likes

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THIS SONG IS NOT AVAILABLE.

I don't know what to do. Any suggestions? Reinstalled.

Casual Listener

I don't know what to do. Any suggestions? Reinstalled.

bambinoluciano

Casual Listener

1481 Views

4 replies

0 likes

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wont download offline

Hi I recently installed the new update for spotify on my android (Samsung Galaxy S5) and have encountered a download problem - songs show as downloaded but no actual music has synchronised through to device. And when I restart my device all 'download...

Casual Listener

    Hi I recently installed the new update for spotify on my android (Samsung Galaxy S5) and have encountered a download problem - songs show as downloaded but no actual music has synchro...

362 Views

0 replies

0 likes

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Android

Can somebody please help me before I throw my phone ! I can't seem to listen to music without being on WiFi . Which is annoying cause my phone works better off of WiFi . I'm not always near WiFi , I work all the time and I'm always out I'm rarely nea...

Casual Listener

Can somebody please help me before I throw my phone ! I can't seem to listen to music without being on WiFi . Which is annoying cause my phone works better off of WiFi . I'm not always near WiFi , I ...

jamiejich

Casual Listener

627 Views

3 replies

0 likes

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wont play offline

my songs wont play offline bar will not slide over to availbilty to play offline

Casual Listener

my songs wont play offline bar will not slide over to availbilty to play offline

Daniel

Community Legend

588 Views

3 replies

0 likes

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Folders, Genre Tags and drag and drop play lists

When will we see drag and drop sorting of play lists and the ability to create folders like the desktop app?
Do we really need to go to the desktop to organize our library of music when we have an Android mobile computer in our pockets?
The third part ...

Roadie

When will we see drag and drop sorting of play lists and the ability to create folders like the desktop app?<br>Do we really need to go to the desktop to organize our library of music when we h...

paulina4007

Newbie

1129 Views

2 replies

0 likes

drag and drop
folders
genres
Playlists
Tags
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Spotify won't play on Samsung Edge 7

Help! I've installed and unistalled spotify 100 times on my new Edge 7. The icon shows up, but doesn;t open anything. Any suggestions on how to get this to work? I'm a premium user.

Newbie

Help! I've installed and unistalled spotify 100 times on my new Edge 7.  The icon shows up, but doesn;t open anything.  Any suggestions on how to get this to work? I'm a premium user.

Tiffanykb

Newbie

1059 Views

2 replies

0 likes

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Device authorization?

Hi all, I'm trying to login info the Spotify addons for my android TV. I'm trying to find the "device authorization" on the spotify website so I can get a pin to enter into the Addon, but there is no option on the website, I can remove my 2 phones bu...

Newbie

Hi all,    I'm trying to login info the Spotify addons for my android TV.    I'm trying to find the "device authorization" on the spotify website so I can get a pin to enter i...

osornios

Spotify Star

1443 Views

1 replies

0 likes

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  • 1 replies
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Solved!! How do I turn off shuffle play?

Hi, I'm Bob. I've been a subscriber for quite a while. But, this is my first post. I'd like to listen to albums/playlists in order. But, somehow, shuffle play got turned on and I can't get it turned back off. Can someone please help? Thanks, Bob

Casual Listener

Hi,   I'm Bob.  I've been a subscriber for quite a while.  But, this is my first post.    I'd like to listen to albums/playlists in order.  But, somehow, shuffle pla...

shalvorson

Newbie

1549 Views

3 replies

0 likes

features
Fix
FIXME
Shuffle play
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  • 3 replies
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Missing Playlist

I just switched from an iPHone to a Samsung Galaxy 7s and only one of my Spotify playlist is showing on my app

Newbie

I just switched from an iPHone to a Samsung Galaxy 7s and only one of my Spotify playlist is showing on my app

Daniel

Community Legend

506 Views

2 replies

0 likes

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  • 2 replies
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Storage and sound

My phone has start to say that there is no storage at my phone so i have to uninstall it every day. This is really annoying and i don't know what to do. Has anyone hade this problem to?And the sound just disappear for me at the middle of a song.I'm g...

Newbie

My phone has start to say that there is no storage at my phone so i have to uninstall it every day. This is really annoying and i don't know what to do. Has anyone hade this problem to? And the soun...

Daniel

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
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Solved!! Incomplete playback

I have found that downloading songs in Spotify (version 5.2.0.885) onto my Samsung 64GB microSDXC in my Galaxy S5 results in incomplete playback; the songs will stop playing before the end of the track and the transport will not move any further. If ...

Casual Listener

I have found that downloading songs in Spotify (version 5.2.0.885) onto my Samsung 64GB microSDXC in my Galaxy S5 results in incomplete playback; the songs will stop playing before the end of the tra...

MikeAych

Casual Listener

2401 Views

4 replies

0 likes

Download error
download spotify
Downloaded tracks
galaxy s5
sd card
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  • 0 likes