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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211487 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211487 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

562307 Views

78 replies

3 likes

  • 562307 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463905 Views

575 replies

39 likes

Account
Free
  • 463905 Views
  • 575 replies
  • 39 likes

error en subcripcion

ayuda quiero pagar y me marca el siguiente errorayuda me marca error

Newbie

ayuda quiero pagar y me marca el siguiente error ayuda me marca error

osornios

Spotify Star

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Family Plan

My husband and I are having issues with our family plan. He cannot and I cannot play music at the sametime on different devices. Plz help!

Newbie

My husband and I are having issues with our family plan. He cannot and I cannot play music at the sametime on different devices. Plz help!

osornios

Spotify Star

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Buttons

As i try to use the add to up next option while listening to my music my finger hits the actual song and changes my music. Is there a way to change the button size or can it be changed for everyones benefit?

Newbie

As i try to use the add to up next option while listening to my music my finger hits the actual song and changes my music. Is there a way to change the button size or can it be changed for everyones ...

osornios

Spotify Star

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Premium

I took a 7 days trial on my android smartphone. After that I also took an upgrade to Spotify Premium on my Mac.Will the seven day trial stop automaticaly or do I have to pay for both devices ?Thanks for your early reply Best regards, F.J. MankorAmste...

Newbie

I took a 7 days trial on my android smartphone. After that I also took an upgrade to Spotify Premium on my Mac. Will the seven day trial stop automaticaly or do I have to pay for both devices ? Tha...

lukebotham1

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Solved!! does Spotify use data

I am new to Speotify. When not streaming, are songs downloaded to the mobile device? If so, when listening, is there data usage?

Visitor

I am new to Speotify.   When not streaming, are songs downloaded to the mobile device?   If so, when listening, is there data usage?

Nico

Community Legend

1664 Views

5 replies

0 likes

  • 1664 Views
  • 5 replies
  • 0 likes

Device Broadcasting

Is there any way to disable device broadcasting?

Newbie

Is there any way to disable device broadcasting?

Joe

Community Legend

1312 Views

1 replies

0 likes

  • 1312 Views
  • 1 replies
  • 0 likes

Notification Panel Controls Not Working With Chromecast Audio

I recently purchased two Chromecast Audios because I wanted to stream Spotify over WiFi instead of Blutooth. However, when playing through the Chromecast Audio(s) through my phone, pressing the "Next" button on either the lock screen widget or the No...

Casual Listener

I recently purchased  two Chromecast Audios because I wanted to stream Spotify over WiFi instead of Blutooth. However, when playing through the Chromecast Audio(s) through my phone, pressing the...

Daniel

Community Legend

887 Views

1 replies

0 likes

  • 887 Views
  • 1 replies
  • 0 likes

Download songs to PC ?

I just signed up to Spotify. It says I can download songs, but are they only stored in my Spotify account or can I save these downloaded songs to my music folder on my PC ?Thnx

Newbie

I just signed up to Spotify. It says I can download songs, but are they only stored in my Spotify account or can I save these downloaded songs to my music folder on my PC ? Thnx

Daniel

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Offline Playlists Keep Getting Removed

Hi all, I've been using Spotify Premium for a couple of years now. Lately it seems like my offline playlists keep getting removed. This seems to have no rhyme or reason. I have to redownload them at random times. Not all of them are gone, either. I u...

Newbie

Hi all, I've been using Spotify Premium for a couple of years now.  Lately it seems like my offline playlists keep getting removed. This seems to have no rhyme or reason. I have to redownload th...

Daniel

Community Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Can't see Yamaha Audio in Devices Available

I have Spotify on my Samsung S6, and my laptop. Both devices can be seen in the Devices Available when playing music. However my Yamaha RX-A3040 is not visible on either my laptop or my phone. We also have an S5 and and S4 in the house, and neither o...

Visitor

I have Spotify on my Samsung S6, and my laptop.  Both devices can be seen in the Devices Available when playing music.  However my Yamaha RX-A3040 is not visible on either my laptop or my p...

user-removed

Not applicable

771 Views

4 replies

0 likes

  • 771 Views
  • 4 replies
  • 0 likes

Can download songs to storage device but not SD card

HI All, I cannot download songs to SD card even if the download finished icon shows up under all songs. I suspect it has something to do with the folder in my SD card. But when I remove downloads and change storage location to device storage it seems...

Regular

HI All,   I cannot download songs to SD card even if the download finished icon shows up under all songs. I suspect it has something to do with the folder in my SD card. But when I remove down...

Daniel

Community Legend

629 Views

3 replies

0 likes

  • 629 Views
  • 3 replies
  • 0 likes

Storage almost full message cicled

Hello, so, this started like two or tree updates ago, the issue is that when the device storage its full, the pop up gets cicled when the app tries to download the next song, making the offline mode unusable, thanks for the time and greetingsPs.if it...

Casual Listener

Hello, so, this started like two or tree updates ago, the issue is that when the device storage its full, the pop up gets cicled when the app tries to download the next song, making the offline mode ...

Daniel

Community Legend

1047 Views

3 replies

0 likes

bug
  • 1047 Views
  • 3 replies
  • 0 likes

Some local files are not synchronized

Most of my local files were synchronized successfully, but some just can't be. These music play normally in the PC but they're not available in other devices. Also, the artist name and other infos are grey instead of white and the right click tab is ...

Casual Listener

Most of my local files were synchronized successfully, but some just can't be. These music play normally in the PC but they're not available in other devices. Also, the artist name and other inf...

Daniel

Community Legend

725 Views

3 replies

0 likes

  • 725 Views
  • 3 replies
  • 0 likes

¿Como elimino mi cuenta?

Quiero eliminar mi cuenta ya

Newbie

Quiero eliminar mi cuenta ya

user-removed

Not applicable

1531 Views

2 replies

2 likes

  • 1531 Views
  • 2 replies
  • 2 likes

Indioma Spotify

Não consigo mudar o indioma para o português, fica somente no inglês!

Newbie

Não consigo mudar o indioma para o português, fica somente no inglês!

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Solved!! podcast download

Is there a way to 1. Set my followed podcasts to download whenever there is a new episode?2. Make sure it only downloads on wifi.

Newbie

Is there a way to    1. Set my followed podcasts to download whenever there is a new episode? 2. Make sure it only downloads on wifi.

Bittencourt

Spotify Star

11971 Views

1 replies

4 likes

  • 11971 Views
  • 1 replies
  • 4 likes

Não consigo fazer login no meu celular

ALGUEM ME AJUDA POR FAVORa minha conta entra no computador sem problemas, mas não entra de jeito nenhum no app do celularEu entrei no computador pra ouvir musica ai eu fui olhar o calular e ele não estava mais na minha conta e não queria mais entrar

Newbie

ALGUEM ME AJUDA POR FAVOR a minha conta entra no computador sem problemas, mas não entra de jeito nenhum no app do celular Eu entrei no computador pra ouvir musica ai eu fui olhar o calular e ele n...

felipevigo

Regular

1820 Views

1 replies

0 likes

  • 1820 Views
  • 1 replies
  • 0 likes

Solved!! Download question

This may be a dumb question, but..... I am in a free 7 day premium upgrade and have downloaded some music. If I do not continue with the premium, do I lose the music I have downloaded??

Newbie

This may be a dumb question, but..... I am in a free 7 day premium upgrade and have downloaded some music. If I do not continue with the premium, do I lose the music I have downloaded??

user-removed

Not applicable

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Discovery weekly and recommended stations not updating

Posts: 1Registered: 15m ago Discover weekly playlist and recommender stations not updatingI listen everyday and my discover weekly and recommended stations are not updating. I use the Android app and I am not using private session. Pleas help

Casual Listener

Posts: 1 Registered: 15m ago   Discover weekly playlist and recommender stations not updating I listen everyday and my discover weekly and recommended stations are not updatin...

razierklinge

Newbie

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

My Spotify is already paid, and still being free account

I paid but my Spotify still being the free account. What can I do?

Casual Listener

I paid but my Spotify still being the free account. What can I do?

user-removed

Not applicable

971 Views

7 replies

0 likes

  • 971 Views
  • 7 replies
  • 0 likes