Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114958 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
231181 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
590457 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
485130 Views
580 replies
42 likes
How do you download music from within the spotify app to an android phone? I don't know how!
How do you download music from within the spotify app to an android phone? I don't know how!
Newbie
48686 Views
4 replies
9 likes
have greyed out tracks in my playlists on the web player but those tracks are not grey on the android app. Am I missing something?
have greyed out tracks in my playlists on the web player but those tracks are not grey on the android app. Am I missing something?
328 Views
0 replies
0 likes
Okay, so I don't like ads. I pay for the Spotify. That's fine, but the Spotify app doesn't have built-in lyrics for some reason. Okay fine, so installed Musixmatch and now I have lyrics which worked fine for many months. But now Musixmatch now has ad...
Okay, so I don't like ads. I pay for the Spotify. That's fine, but the Spotify app doesn't have built-in lyrics for some reason. Okay fine, so installed Musixmatch and now I have lyrics which w...
Spotify Star
2873 Views
1 replies
0 likes
Having an issue where songs will play for the first 10 seconds or so then will cancel.Going into notification suggests that the phone has no internet connection but have no connection issues with other apps.Phone will play songs over wifi network but...
Having an issue where songs will play for the first 10 seconds or so then will cancel. Going into notification suggests that the phone has no internet connection but have no connection issues with o...
Regular
1582 Views
8 replies
0 likes
I try once again to find help for my android cellphone (samsung s3, yes I know, it is old). I have a playlilst with many different song included spotifysongs and local files I have added to the list. Music is important in my life, so I have listen to...
I try once again to find help for my android cellphone (samsung s3, yes I know, it is old). I have a playlilst with many different song included spotifysongs and local files I have added to the list....
Newbie
1756 Views
2 replies
0 likes
I made a mistake of deleting my "liked from radio playlist" off my playlist. I was wondering is there a way to get it back?
I made a mistake of deleting my "liked from radio playlist" off my playlist. I was wondering is there a way to get it back?
Community Legend
566 Views
2 replies
0 likes
I had a account with my Facebook on my old phone. I got the premium account. The first 30 days free until May15th. I switched my phone to a new phone. Sd card and everything. Now I try to log back into spotify on my new phone and my whole playlist is...
I had a account with my Facebook on my old phone. I got the premium account. The first 30 days free until May15th. I switched my phone to a new phone. Sd card and everything. Now I try to log back in...
Community Legend
463 Views
1 replies
0 likes
Hola!Resulta que Spotify en mi móvil Android me deja escuchar música sin internet, solamente activando una opción dentro de mi playlist que se llama Avaliable Offline. ¿Eso no debería de ser una función premium?Tengo Spotify Free y algunas veces he e...
Hola! Resulta que Spotify en mi móvil Android me deja escuchar música sin internet, solamente activando una opción dentro de mi playlist que se llama Avaliable Offline. ¿Eso no debería de ser una ...
Community Legend
1620 Views
7 replies
0 likes
I uninstalled Spotify thinking it would clear all my downloaded playlists so that I could have more space on my phone. Now it won't install!! I've been trying to find a solution for two hours and I'm starting to get frustrated because I have to be so...
I uninstalled Spotify thinking it would clear all my downloaded playlists so that I could have more space on my phone. Now it won't install!! I've been trying to find a solution for two hours and I'm...
Spotify Star
9633 Views
12 replies
0 likes
Whenever I play an album, whether in the Android app or the web player it shuffles the album. I am a premium subscriber. I am *not* clicking the green shuffle button. I click the "play" icon next to the first song next to in the album and the song co...
Whenever I play an album, whether in the Android app or the web player it shuffles the album. I am a premium subscriber. I am *not* clicking the green shuffle button. I click the "play" i...
Community Legend
947 Views
2 replies
0 likes
I have upgraded to premium but now my Spotify app isn't working at all, I just keep getting a message telling me to upgrade
I have upgraded to premium but now my Spotify app isn't working at all, I just keep getting a message telling me to upgrade
Spotify Star
523 Views
1 replies
0 likes
More of a heads up and a gripe than a support issue, but this was incredibly annoying to wake up to. Last night, Spotify updated itself. This morning when I fired it up before hopping in the car for my commute, I was greeted with a progress bar: "0 o...
More of a heads up and a gripe than a support issue, but this was incredibly annoying to wake up to. Last night, Spotify updated itself. This morning when I fired it up before hopping ...
Regular
1015 Views
2 replies
0 likes
My app crashes and I can't open it. I reinstalled but it still won't work. I log in with my facebook acc.
My app crashes and I can't open it. I reinstalled but it still won't work. I log in with my facebook acc.
Community Legend
493 Views
1 replies
0 likes
Lately I have been playing in shuffle and a lot of my songs prompt a "cannot play song" message. As well as volume dip. I can hear the sound level fading drastically during play. Its not my device as i have used aux and bluetooth and it only happens ...
Lately I have been playing in shuffle and a lot of my songs prompt a "cannot play song" message. As well as volume dip. I can hear the sound level fading drastically during play. Its not my device as...
Community Legend
596 Views
1 replies
0 likes
Dear people please help me with this.I use spotify premium and love it not much bad to say about it.But when I play a song and lock my screen you get the usual symbols for 'next song' and 'previous song' right ? Well I don't know how but I seems km t...
Dear people please help me with this. I use spotify premium and love it not much bad to say about it. But when I play a song and lock my screen you get the usual symbols for 'next song' and 'pr...
Community Legend
688 Views
3 replies
0 likes
I've had a problem with my shuffle playlists for a while. I'll usually have music playing from my laptop during work, using my phone to control it using spotify connect since I like to keep the Spotify Desktop app minimized as it does not have a plea...
I've had a problem with my shuffle playlists for a while. I'll usually have music playing from my laptop during work, using my phone to control it using spotify connect since I like to keep the ...
1689 Views
0 replies
0 likes
I'm running into a really weird and very annoying issue in which all of the songs on two albums will not play on my Samsung Galaxy S5, but only after they have been downloaded to the device (they both stream fine, either before I download the music o...
I'm running into a really weird and very annoying issue in which all of the songs on two albums will not play on my Samsung Galaxy S5, but only after they have been downloaded to the device (they bot...
Music Fan
14088 Views
5 replies
1 likes
Every time i open spotify the app starts downloading music i had already download... And i cant listen them i have to wait until spotify download them all... How can i do? And what is happening?
Every time i open spotify the app starts downloading music i had already download... And i cant listen them i have to wait until spotify download them all... How can i do? And what is happening?
Community Legend
682 Views
2 replies
0 likes
Hi everybody,I want to follow a playlist and store it offline.My question is, if the playlist change some tracks, will the downloads change at the same time?And will the old tracks (erased at the playlist) also erased at my device?Thanks a lot for yo...
Hi everybody, I want to follow a playlist and store it offline. My question is, if the playlist change some tracks, will the downloads change at the same time? And will the old tracks (erased at t...
Casual Listener
1709 Views
2 replies
0 likes
When I search for "spotify" on the Google Play app store, I get two main results that seem to be identical. One is called "Sotify," and the other is called "Spotify Music." They are listed under the same developer, "Spotify Ltd." Which one of these s...
When I search for "spotify" on the Google Play app store, I get two main results that seem to be identical. One is called "Sotify," and the other is called "Spotify Music." They are listed under the ...
Newbie
13836 Views
5 replies
0 likes
