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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6873 Views

0 replies

7 likes

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Spotify stops after playing 3 songs

HiAfter installing the latest update for android the software started to shutdow after every 3 songs, i wonder if anybody else has noticed the sam thing???

Newbie

Hi After installing the latest update for android the software started to shutdow after every 3 songs, i wonder if anybody else has noticed the sam thing???

Nico

Community Legend

513 Views

1 replies

0 likes

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Offline albums all gone

This morning I found all my offline albums gone on my app. Logged out and in again, but didn't help. Anyone any idea what happened, and any suggestions what I can do?ThxLars

Newbie

This morning I found all my offline albums gone on my app. Logged out and in again, but didn't help. Anyone any idea what happened, and any suggestions what I can do? Thx Lars

Nico

Community Legend

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
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I'm new

Why do some listed songs play anorher song when you play it? Example; LoCash song I Love This Life plays Shipwrecked when you select it?? What am I missing? Thanks.

Newbie

Why do some listed songs play anorher song when you play it? Example; LoCash song I Love This Life plays Shipwrecked when you select it?? What am I missing? Thanks.

283 Views

0 replies

0 likes

  • 283 Views
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Deleting account

Spotify won't help me delete my account...any help?

Visitor

Spotify won't help me delete my account...any help?

kbrooksc

Community Legend

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
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Radio Stations Lost

Hi, I'm a premium user and earlier today upon my arrival to the mobile app for android found that all my radio stations were gone and in turn, the radio portion of the application would not load. I have since logged into the windows application to fi...

Newbie

Hi, I'm a premium user and earlier today upon my arrival to the mobile app for android found that all my radio stations were gone and in turn, the radio portion of the application would not load. I h...

MichaelJerzak

Composer

437 Views

1 replies

1 likes

  • 437 Views
  • 1 replies
  • 1 likes

No local files available on android phone

Im trying to listen to some songs i have on my phone via spotify but they wont show up. And i also can't download playlists i made with tracks from my PC local files on my phone any ideas?

Newbie

Im trying to listen to some songs i have on my phone via spotify but they wont show up. And i also can't download playlists i made with tracks from my PC local files on my phone 😞 any ideas?

243 Views

0 replies

0 likes

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Upgrade to Android 6.0 and access lost to microSD card

Hi,I have a LG G4 that had official Android 5.1 (no root)I upgraded to Android 6.0 and lost all music as OS changed microSD location somehow. Other programs work again when authorizing access properly, but Spotify doesn't have that and there is no wa...

Regular

Hi, I have a LG G4 that had official Android 5.1 (no root) I upgraded to Android 6.0 and lost all music as OS changed microSD location somehow. Other programs work again when authorizing access pro...

bhauptmann

Newbie

1099 Views

4 replies

1 likes

Android 6.0
LG G4
microSD
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Pago Spotify Premium Urgente

HolaHace unos meses me subscribi a spotify premium pero sin usuario ni contraseña... estuve usando el servicio premium y me cobraban de mi tarjeta de creditoLuego me pidieron crear un user y contraseña, lo cual realice pero perdi las opciones del ser...

Newbie

Hola Hace unos meses me subscribi a spotify premium pero sin usuario ni contraseña... estuve usando el servicio premium y me cobraban de mi tarjeta de credito Luego me pidieron crear un user y cont...

246 Views

0 replies

0 likes

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Auto-switch to offline mode - wifi only or mobile connection also?

Using Spotify Premium on a Samsung Galaxy. I have playlists downloaded to my phone. If I play those playlists when I'm not connected to wifi, does it automatically play them in offline mode? Or does it start using my phone's dataplan unless I manuall...

Newbie

Using Spotify Premium on a Samsung Galaxy.  I have playlists downloaded to my phone.   If I play those playlists when I'm not connected to wifi, does it automatically play them in offline...

meredithwagler

Casual Listener

3349 Views

4 replies

1 likes

  • 3349 Views
  • 4 replies
  • 1 likes

Music Skipping... Absolutely annoying!

Does anyone know if this can be fixed? It skips at least 5 times during a song. Sometimes more, sometime less.

Casual Listener

Does anyone know if this can be fixed? It skips at least 5 times during a song. Sometimes more, sometime less. 

Flixx

Community Legend

569 Views

5 replies

0 likes

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"Running" feature gone from my app

Spotify Running is one of the best features of the app.I have been using it for months, now it's gone from the app.I have uninstalled the app and reinstalleed, and it is gone from the side menu, and yet I receive, when launching the app affter instal...

Newbie

Spotify Running is one of the best features of the app. I have been using it for months, now it's gone from the app. I have uninstalled the app and reinstalleed, and it is gone from the side menu, ...

Nico

Community Legend

509 Views

1 replies

0 likes

Running gone
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Downloads disappear

Hi there,I have spotify premium and use it on my Samsung S5. When I sync songs/playlists/anything on spotify to my phone it does not save. Every time I reopen the app all previously downloaded content is gone and needs to be downloaded. When I try to...

Casual Listener

Hi there, I have spotify premium and use it on my Samsung S5. When I sync songs/playlists/anything on spotify to my phone it does not save. Every time I reopen the app all previously downloaded cont...

Shinshan90

Casual Listener

494 Views

2 replies

0 likes

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Facebook no conecta

Hola, mi cuenta de facebook esta creada como cuen ta spotify y no deja conectarla. Agradecería me ayudaran a solucionar este problema.

Casual Listener

Hola, mi cuenta de facebook esta creada como cuen ta spotify y no deja conectarla. Agradecería me ayudaran a solucionar este problema.

yofedes

Newbie

479 Views

3 replies

0 likes

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Problem while listening to music

Hi, I have a problem or bug very annoying, use the app for tablets on Android. My device is Nvidia Shield tablet K1. While listening to music (any sound quality imposed) if they are at maximum volume, the song pauses alone, instead decreasing the vol...

Casual Listener

Hi, I have a problem or bug very annoying, use the app for tablets on Android. My device is Nvidia Shield tablet K1. While listening to music (any sound quality imposed) if they are at maximum volume...

dariuzzo92

Casual Listener

552 Views

1 replies

0 likes

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Volume diminui

Hello guys,I am facing a problem with the volume on my device. The volume decreases to a minimum if the apparatus connection changes from 4G to 3G or 4G to WiFi, finally, when there is any change in the connection. Detail the volume decreases even al...

Newbie

Hello guys, I am facing a problem with the volume on my device. The volume decreases to a minimum if the apparatus connection changes from 4G to 3G or 4G to WiFi, finally, when there is any change i...

Bittencourt

Spotify Star

2347 Views

1 replies

1 likes

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Solved!! Sorting

I read the instructions to sorry my music, but where it says pull down to get to sorting out doesn't say what to pull down. Please clarify.

Casual Listener

I read the instructions to sorry my music, but where it says pull down to get to sorting out doesn't say what to pull down. Please clarify.

mrdmcneese

Casual Listener

631 Views

4 replies

0 likes

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Spotify Connect does not work any more after update

I've updated Spotify to the current version 4.4.0.1008 on my android device (s5mini duos). Since that time I cannot connect any more to my Pioneer VSX924 any more. The Pioneer firmware is up to date.The device is shown in Spotify "Devices available" ...

Casual Listener

I've updated Spotify to the current version 4.4.0.1008 on my android device (s5mini duos). Since that time I cannot connect any more to my Pioneer VSX924 any more. The Pioneer firmware  is up to...

luxwie

Casual Listener

1340 Views

9 replies

0 likes

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very very slow startup android app

I use Spotify App on a tablet and a phone . BOTH have become so slow on startup they are almost unusable. Personally I do not believe this is anything to do with cache location , old files etc . I do believe it has to do with Spotify Severs , or loca...

Newbie

  I use Spotify App on a tablet and a phone . BOTH have become so slow on startup they are almost unusable. Personally I do not believe this is anything to do with cache location , old files et...

kbrooksc

Community Legend

615 Views

1 replies

0 likes

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Artist information in App (Android,...)

Hey, how can I see the artists information on my phone(android) using the spotify app?Would be nice to read about the interprets when I'm not at the PC. Thanks

Casual Listener

Hey,   how can I see the artists information on my phone(android) using the spotify app? Would be nice to read about the interprets when I'm not at the PC.   Thanks 🙂

Joe

Community Legend

1672 Views

3 replies

1 likes

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No Internet Connection Available Problem

Hi! I'm a free user of Spotify.I'm running on a Redmi NOTE.Lately I am experiencing a problem whereby, Spotify says it has no internet connection available after playing one or two songs,despite having internet connection over data or WiFi.I too, che...

Newbie

Hi! I'm a free user of Spotify. I'm running on a Redmi NOTE. Lately I am experiencing a problem whereby, Spotify says it has no internet connection available after playing one or two songs, de...

346 Views

0 replies

0 likes

  • 346 Views
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