Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
This issue has been driving me crazy for weeks. I'll be listening to music in my car, on my headphones in the house, or wherever else, and Spotify is lowering its volume slightly down (a noticable amount) and then raising it back up after 15ish secon...
Threr are probably lot's of posts with this problem, but this is so absurd I will bother with my own. Sporify repeatedly and randomly deletes my albums. I have two devices (Nexus Tablet, LG G3) where I download different songs in each, so I can liste...
As of today, there's still no bugfix for the missing search option. I have, however, found a way to search without closing the app! The thing is: the search button is ACTUALLY STILL THERE, but it's hidden behind the top bar. The good thing: it's stic...
Hi, i had Problems with the Spotify app and deinstalled the app.Now i have the Problem that the Playstore says my Z3 (wich previously had Spotify running) isnt compatible.Why i cant reinstall the Spotify app?Im running android 5.0.2. Greetings Dasany...
I am very worried Spotify uses my 3g data bundle per download offline music. Is it possible to use only wifi?
Good evening everyone.I decided to buy the sony xperia Z yesterday in the hope that Spotify would work well on it.I've i stalled spotify, downloaded for offline play one of my playlists and started playing the music.I noticed straight away that as so...
Hello everyone,since i updated the Spotify App my smartphone crashes when i start the App. I can start the app then i have a black display with the icon for the menu in the left upper corner and my touch screen as well as the buttons aren't working a...
Despite a long talk with support on this issue - and despite the fact that I see this has been reported for ALMOST THREE YEARS now - maybe longer... http://community.spotify.com/t5/Help-Android/Radio-Previously-liked-songs-don-t-show-liked-when-playe...
Every time I play a song on my phone it pauses almost immediately. I've tried to play songs with and without headphones and have deleted and redownloaded spotify onto my phone. Everything works fine on my computer, but I can't get it to work on my ph...
what is scrobbling for
I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move the music but avoid erasing the playlists I have?
I have a Smasung S5, just upgraded to premium. I want to be able to listen to any song in my iTunes library on the Macbook Pro but the Local Tab is not showing up. Under setting it shows my Galaxy S5 and Macbook Pro. The Macbook is highlighted green ...
Since there seems to be no way to report a bug I am posting this here. I often have a poor connection to the mobile network, either due to a crappy phone or being in areas with poor coverage. When connected to the network, but with a shaky connection...
After a crash of the app on my Samsung galaxy s5 8 hours ago, Spotify wont fully start up any more. I keep seeing a black screen with only the menu button (the stripes). A reboot of my Phone did not solve this, still cant use the app.
Hi - is anyone else having problems with your mobile being in offline mode 'off' and it saying there is no internet connection when I know there is full wi-Fi available and I am definitely connected as I can browse the internet? It's very frustrating...
I am running Spotify on a Motorola Moto E, and am having problems with volume control while screen is off. Also the music player skin keeps dissapearing when switching to lock screen.
Hello, i'm free user and i've an android phone. It is a BQ E6, android version is 4.4.2. Old spotify always worked, but the new one doesn't works. I think that is a compatibility issue, but i'm not sure about it. I've been intalled the app and all i ...
Why are we Android users (this one fully paid up with family subscriptions I hasten to add ) left behind when it comes to latest features . I appreciate the latest offering is now in beta testing , but why must we repeatedly be so far behind iOS user...
When I'm streaming my music offline from my Sony Yperia LT30p to my car, the volume is very low compared to for my radio or any other music. Is there something wrong?Thanks!Raf
Env: prod