Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118589 Views

27 replies

4 likes

  • 118589 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239071 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239071 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599962 Views

79 replies

3 likes

  • 599962 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492607 Views

581 replies

42 likes

Account
Free
  • 492607 Views
  • 581 replies
  • 42 likes

Were are the release notes for version 5.1.0.849?

I cannot find the release notes for Android app version 5.1.0.849. Unfortunately this topic doesn't seem to be updated anymore, why? Surely there are enough people waiting for solutions to their issues. Android release notes

Music Fan

I cannot find the release notes for Android app version 5.1.0.849. Unfortunately this topic doesn't seem to be updated anymore, why? Surely there are enough people waiting for solutions to their issu...

Rick_Blaine

Music Fan

1385 Views

4 replies

0 likes

  • 1385 Views
  • 4 replies
  • 0 likes

Connect spotify on samsung galaxy 3 and samsung tv

Can you please advise how I can use the spotify app on my samsung galaxy 3 as a remote for the spotify app on my Samsung smart tv. I have a spotify premium account and the smart tv does not show up as a device on my galaxy. Many Thanks

Newbie

Can you please advise how I can use the spotify app on my samsung galaxy 3 as a remote for the spotify app on my Samsung smart tv. I have a spotify premium account and the smart tv does not show up a...

weler2k

Newbie

936 Views

3 replies

0 likes

  • 936 Views
  • 3 replies
  • 0 likes

Sorting podcasts?

Is there a way to sort podcasts by content type? I've never heard of nearly all of these podcasts that are listed, and I dont want to listen to minutes of them to get an idea of them.. Sorting by catagory would be nice. Say Tech, Movies or General En...

Regular

Is there a way to sort podcasts by content type? I've never heard of nearly all of these podcasts that are listed, and I dont want to listen to minutes of them to get an idea of them..  Sorting...

Daniel

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Como personalizar la aplicación

Deseo cambiar los colores o así de la app un poco más de personalización ya tengo premium

Newbie

Deseo cambiar los colores o así de la app un poco más de personalización ya tengo premium

Daniel

Community Legend

11784 Views

1 replies

3 likes

  • 11784 Views
  • 1 replies
  • 3 likes

Allow me to turn off app quickly on Android or happy to cancel service

Can't turn off app without going into settings, apps, force stop. Turns on every time I get into car. Very annoying that there is no exit, no stop, no swipe to close app. Pausing the song that randomly plays is the only quick option. Have android for...

Casual Listener

Can't turn off app without going into settings, apps, force stop.  Turns on every time I get into car.  Very annoying that there is no exit, no stop, no swipe to close app.  Pausing th...

vegasmassimo

Roadie

7118 Views

10 replies

1 likes

  • 7118 Views
  • 10 replies
  • 1 likes

Solved!! Can't change country

Hi, I originally downloaded Spotify in Spain and now I can't get in as it says the country is Spain and it doesn't give me another option to change? Can you please help??

Casual Listener

Hi, I originally downloaded Spotify in Spain and now I can't get in as it says the country is Spain and it doesn't give me another option to change? Can you please help??

Dreadlord

Community Legend

755 Views

3 replies

0 likes

  • 755 Views
  • 3 replies
  • 0 likes

Saving albums for offline

I'm having trouble with playing songs from saved albums when offline. I connect to wifi, download & save the albums I want yet even though the green arrow shows they're saved, as soon as phone is turned off/restarted & i lose connection the saved alb...

Casual Listener

I'm having trouble with playing songs from saved albums when offline. I connect to wifi, download & save the albums I want yet even though the green arrow shows they're saved, as soon as phone is...

Daniel

Community Legend

601 Views

3 replies

0 likes

  • 601 Views
  • 3 replies
  • 0 likes

Solved!! Android - Type of storage/maximum storage

Hi all, I have just joined Spotify on the Premium trial, loving it so far.I was wondering a few things.1. After looking through the Help and Guides, I was wondering is storage on Android (I have a HTC One M9) restricted to just SD cards? I have an ex...

Casual Listener

Hi all,   I have just joined Spotify on the Premium trial, loving it so far. I was wondering a few things. 1. After looking through the Help and Guides, I was wondering is storage on Android...

Sk1dMark

Casual Listener

1698 Views

2 replies

0 likes

  • 1698 Views
  • 2 replies
  • 0 likes

spotify not closing on Android

Spotify wont close on Android. Even when restart and reinstall. All other programs close accept spotify. Stays open. Incl when restart. Stay open

Newbie

Spotify wont close on Android. Even when restart and reinstall. All other programs close accept spotify. Stays open. Incl when restart. Stay open

Daniel

Community Legend

847 Views

1 replies

0 likes

  • 847 Views
  • 1 replies
  • 0 likes

Solved!! Yamaha Speakers not showing on AVAILABLE DEVICES

I play spotify through my YAMAHA speakers. Today, Spotify is not showing the speakers as an available device. I have tried on Android app and also Windows 10 and both are not locating the speakers. I know the speakers are connected to my network beca...

Visitor

I play spotify through my YAMAHA speakers.  Today, Spotify is not showing the speakers as an available device.   I have tried on Android app and also Windows 10 and both are not locating ...

Daniel

Community Legend

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Notification

The Artist I follow I'm not getting any notifications

Casual Listener

The Artist I follow I'm not getting any notifications

EilerWessel

Community Legend

890 Views

3 replies

0 likes

  • 890 Views
  • 3 replies
  • 0 likes

Instant deleting and Re-downloading of "offline" files

I've been searching ALL AROUND and there's still no fix for this.There are certain songs that i downloaded which cause Spotify to crash. And yes I verified it because none of the other songs cause this problem.Now the problem is that while I've alrea...

Newbie

I've been searching ALL AROUND and there's still no fix for this. There are certain songs that i downloaded which cause Spotify to crash. And yes I verified it because none of the other songs cause ...

680 Views

0 replies

0 likes

  • 680 Views
  • 0 replies
  • 0 likes

Sound problem

I have premium, and it doesn't matter if I'm offline or with wi fi, the song keeps playing but there's no sound. And I have to forward the song so I can hear it. I already downloaded the app two times.No one else has my user and I have this problem o...

Newbie

I have premium, and it doesn't matter if I'm offline or with wi fi, the song keeps playing but there's no sound. And I have to forward the song so I can hear it. I already downloaded the app two time...

Daniel

Community Legend

852 Views

2 replies

0 likes

pauses
Play
sound
  • 852 Views
  • 2 replies
  • 0 likes

Spotify connects to Chromecast but doesnt play

Hey,I was wondering if anyone is having the same trouble as me when it comes to Spotify and Chromecast. I never have any issues connecting to Chromecast, as it always appears on Spotify's select device playlist. My trouble begins when I try to play m...

Newbie

Hey, I was wondering if anyone is having the same trouble as me when it comes to Spotify and Chromecast.   I never have any issues connecting to Chromecast, as it always appears on Spotify'...

yaddanz

Newbie

1063 Views

2 replies

0 likes

  • 1063 Views
  • 2 replies
  • 0 likes

Android marshmello

Issues with Spotify logging me off several times a day and resets my settings to factory settings every time logged off. Also lose my songs I downloaded. It's iriatating.

Newbie

Issues with Spotify logging me off several times a day and resets my settings to factory settings every time logged off. Also lose my songs I downloaded. It's iriatating.

DasPeter

Community Legend

730 Views

1 replies

0 likes

Android marsmello with motorola x pure phone.
  • 730 Views
  • 1 replies
  • 0 likes

Using spotify at funeral

Hey, random question here. There is a track on spotify that our family want to play at a funeral (unavailable elsewhere in time). The funeral location only has a CD player. Is there any way to burn spotify tracks onto CD? What other options would we ...

Newbie

Hey, random question here. There is a track on spotify that our family want to play at a funeral (unavailable elsewhere in time). The funeral location only has a CD player. Is there any way to burn s...

DasPeter

Community Legend

2293 Views

2 replies

0 likes

  • 2293 Views
  • 2 replies
  • 0 likes

Can't go back

I have a samsung s5. When I am in lock screen and shuffle my music i sometimes want to go back to previous song (i skip too fast) I only have a forward button or pause. No back button. How can I change this? I know my friends that have iphones can go...

Newbie

I have a samsung s5. When I am in lock screen and shuffle my music i sometimes want to go back to previous song (i skip too fast) I only have a forward button or pause. No back button. How can I chan...

Daniel

Community Legend

2563 Views

1 replies

0 likes

  • 2563 Views
  • 1 replies
  • 0 likes

not enough storage to download app

all of a sudden the spotify app on my adroid started to complain about storage, whilst the storage room is very big still. i removed spotify to try and restart it, but now it doesnt even download anymore: 'didnt find enough storage to download' it sa...

Visitor

all of a sudden the spotify app on my adroid started to complain about storage, whilst the storage room is very big still. i removed spotify to try and restart it, but now it doesnt even download any...

Daniel

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Solved!! AFTER UPGRADING TO MARSHMALLOW (ANDROID 6.0.1) SPOTIFY WILL STOP PLAYING AFTER SCREEN GOES TO SLEEP.

I have a Samsung Galaxy Note 5 with MARSHMALLOW (ANDROID 6.0.1 since the 1st week of April ) and I've been back and forth with the help desk at Spotify who recomended to do a hard reset of the OS which I did, and after re-installing a fresh version o...

Casual Listener

I have a Samsung Galaxy Note 5 with MARSHMALLOW (ANDROID 6.0.1 since the 1st week of April ) and I've been back and forth with the help desk at Spotify who recomended to do a...

user-removed

Not applicable

4545 Views

3 replies

0 likes

  • 4545 Views
  • 3 replies
  • 0 likes

I can't download songs when the screen turns off

Hi. I have premium account and I only can download songs when I'm running spotify and the screen is turning on.When my phone is locked but I'm listening music from Spotify, the download stop.Is this a device configuration?I have Samsung Galaxy S6 edg...

Newbie

Hi. I have premium account and I only can download songs when I'm running spotify and the screen is turning on. When my phone is locked but I'm listening music from Spotify, the download stop. Is t...

utack2

Gig Goer

674 Views

1 replies

0 likes

Android 6.0
Premium
Samsung Galaxy S6 edge+
  • 674 Views
  • 1 replies
  • 0 likes