Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35985 Views
64 replies
25 likes

35985 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874114 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874114 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25574 Views
3 replies
0 likes

25574 Views
3 replies
0 likes

Como cancelo mi suscripción premium?

Hola, verán quiero cancelar mi suscripción premium y no se como hacerlo, podrían ayudarme?

Gregodrummer-86
Newbie
Hola, verán quiero cancelar mi suscripción premium y no se como hacerlo, podrían ayudarme?
2016-02-27 12:49:47 PM
2016-02-27 3:20:04 PM
Taylor
Community Legend
508 Views
1 replies
0 likes

508 Views
1 replies
0 likes

How do I cancel my spotify premium account switch back to free account?

I accidentally activated premium and I have no money to pay monthly. And when I sent them a email they didn't even reply I'm gonna report this app saying that they don't even bother to listen to customers and help them when customers sent them a emai...

stckolamthara
Newbie
I accidentally activated premium and I have no money to pay monthly. And when I sent them a email they didn't even reply I'm gonna report this app saying that they don't even bother to listen to cust...
2016-02-27 9:16:47 AM
2016-02-27 3:10:54 PM
Taylor
Community Legend
223 Views
1 replies
0 likes

223 Views
1 replies
0 likes

Playlist keeps stopping

Would anyone have an idea why I'm having problems with any offline playlist? I'm on a Sony Xperia 5 and spotify premium. Anytime I play on offline playlist it stops randomly. Sometimes after one track, sometimes five tracks, ten tracks etc. Ive tried...

L33s3380
Newbie
Would anyone have an idea why I'm having problems with any offline playlist? I'm on a Sony Xperia 5 and spotify premium. Anytime I play on offline playlist it stops randomly. Sometimes after one trac...
2016-02-26 5:01:00 PM
2016-02-27 1:53:53 PM
longelas
Casual Listener
401 Views
2 replies
0 likes
Playlist problem

401 Views
2 replies
0 likes

Não estou conseguindo ouvir os meus arquivos locais no android

A música nem aparece na playlist, só aparece se eu marcar a opção de mostrar musicas indisponiveis. Só esta tocando pelo computador.O PC e o celular estao na mesma rede, antes era só abrir o app no windows e no celular que automaticamente já conectav...

yagomendes
Newbie
A música nem aparece na playlist, só aparece se eu marcar a opção de mostrar musicas indisponiveis. Só esta tocando pelo computador. O PC e o celular estao na mesma rede, antes era só abrir o app no...
2016-02-27 6:16:47 AM
2016-02-27 1:53:44 PM
Bittencourt
Spotify Star
3544 Views
1 replies
3 likes

3544 Views
1 replies
3 likes

Upgraded to family

Will not let me log in after entering my details it comes up that I have already created an account. HELP

Hazelingrouille
Newbie
Will not let me log in after entering my details it comes up that I have already created an account. HELP
2016-02-27 12:58:31 PM
2016-02-27 1:41:59 PM
Bittencourt
Spotify Star
134 Views
1 replies
0 likes

134 Views
1 replies
0 likes

Local files is missing

Hey guys,So i think 1 thing is missing om spotify mobile, an option to import files from sd card to your spotify.On the PC this is viable, does someone know how to do on android?

cem193
Newbie
Hey guys, So i think 1 thing is missing om spotify mobile, an option to import files from sd card to your spotify. On the PC this is viable, does someone know how to do on android?
2016-02-27 9:30:00 AM
2016-02-27 12:27:51 PM
navaira
Roadie
266 Views
1 replies
1 likes

266 Views
1 replies
1 likes

Seriously. Is it so never can get help from SPOTIFY and only can help each other..?!?!?

There are something seriously wrong with the local play. For me it worked well a couple of weeks ago, but now all crashes. I've tried different list's and manually copied all mp3's to a same folder, butt it still doesn't work. Same if I try another u...

Rastapucko
Regular
There are something seriously wrong with the local play. For me it worked well a couple of weeks ago, but now all crashes. I've tried different list's and manually copied all mp3's to a same folder, ...
2016-02-27 4:28:46 AM
2016-02-27 11:04:20 AM
navaira
Roadie
198 Views
1 replies
0 likes

198 Views
1 replies
0 likes

Solved!! Shufleplay not playing the nest song

Shuffle play is not playing the next song. It act as if it is playing the song but there's no sound coming out the bar will go across the time will lower as if it playing but it won't play any music it'll play the first song that I initially click cl...

b11111
Newbie
Shuffle play is not playing the next song. It act as if it is playing the song but there's no sound coming out the bar will go across the time will lower as if it playing but it won't play any music ...
2016-02-27 4:26:23 AM
2016-02-27 7:47:10 AM
woodandrew90
Roadie
326 Views
1 replies
0 likes

326 Views
1 replies
0 likes

Solved!! cant see any play button on individual songs on my htc one

Can anyone please help me .I have a HTC one and don't see any play button on individual songs. ( like you can on the web player).I can only save songs to my playlist and the shuffle play. (Very annoying).I have the latest version of spotify installed...

pauly707
Casual Listener
Can anyone please help me .I have a HTC one and don't see any play button on individual songs. ( like you can on the web player). I can only save songs to my playlist and the shuffle play. (Very ann...
2016-02-26 5:09:04 AM
2016-02-27 7:42:36 AM
woodandrew90
Roadie
6458 Views
4 replies
0 likes
HTC one no play button

6458 Views
4 replies
0 likes

Solved!! Song starts in mute (LG Optimus G)

1) Everytime a song ends and another begins it becomes muted.2) If I pause a song, when I resume playing, it starts again from the beginning.My smartphone information is:Brand: LG (only internal memory)Model: Optimus G (E-987)OS version: Android 4.1....

Noeliaddf
Newbie
1) Everytime a song ends and another begins it becomes muted. 2) If I pause a song, when I resume playing, it starts again from the beginning. My smartphone information is: Brand: LG (only interna...
2016-02-25 8:49:58 PM
2016-02-27 5:35:53 AM
Bittencourt
Spotify Star
426 Views
1 replies
0 likes

426 Views
1 replies
0 likes

Problema com foto da capa da música

Olá, bom, minha conta é premium, eu queria ouvir minhas músicas que tenho no PC no spotify pelo celular, ai eu fiz todo processo de criar playlist e tals, só que a foto da capa nao aparece na música pelo celular, é uma capa personalizada por me mesmo...

user-removed
Visitor
Olá, bom, minha conta é premium, eu queria ouvir minhas músicas que tenho no PC no spotify pelo celular, ai eu fiz todo processo de criar playlist e tals, só que a foto da capa nao aparece na música ...
2016-02-27 5:29:45 AM
8304 Views
0 replies
10 likes

8304 Views
0 replies
10 likes

momentary interruption

Hi, Since few days I have problem with my app, when I listen music I have momentary interruption several times for one song. Does anyone have a similar situation?

zzrock85
Regular
Hi, Since few days I have problem with my app, when I listen music I have momentary interruption several times for one song. Does anyone have a similar situation?
2016-02-27 1:20:35 AM
174 Views
0 replies
0 likes

174 Views
0 replies
0 likes

Solved!! Storage space

I have a Samsung Galaxy S6 16GB with a 32GB SD card. I work on a farm with very little reception and use Spotify everyday for music. The problem I have is that I can't save music onto the SD card and the amount of music of have has taken over the bas...

Messtos
Casual Listener
I have a Samsung Galaxy S6 16GB with a 32GB SD card. I work on a farm with very little reception and use Spotify everyday for music. The problem I have is that I can't save music onto the SD card and...
2016-02-26 10:06:38 AM
2016-02-26 7:54:45 PM
Mooseman923
Casual Listener
3907 Views
6 replies
0 likes

3907 Views
6 replies
0 likes

Downloaded songs deleted each month

So I'm using Spotify Premium and the payment is included with my monthly plan. Each month, when my plan and therefore Premium payment is done, I fınd all of my offline data deleted. I have 15 - 20 GBs of data and downloading this each month takes day...

kanditiyoni
Newbie
So I'm using Spotify Premium and the payment is included with my monthly plan. Each month, when my plan and therefore Premium payment is done, I fınd all of my offline data deleted. I have 15 - 20 GB...
2016-02-26 5:27:30 AM
2016-02-26 4:40:36 PM
woodandrew90
Roadie
467 Views
1 replies
0 likes
Deleted downloads
Offline songs

467 Views
1 replies
0 likes

No local file sync/download on Android.

Hello, i am running Spotify on 2 Pc's and 1 (new) Android Device. All Devices are connected to the same network. I tested adding local files to my playlist on both Pc's,but my Android Device doesnt sync/download the local files to offline mode.I rest...

stephanihm
Casual Listener
Hello, i am running Spotify on 2 Pc's and 1 (new) Android Device. All Devices are connected to the same network. I tested adding local files to my playlist on both Pc's,but my Android...
2016-02-26 4:21:28 PM
383 Views
0 replies
0 likes

383 Views
0 replies
0 likes

Favorites not there after reinstall

So, my Spotify was having all kinds of problems not being able to go "Online" if off wifi despite clearly being so. Could load webpages, but not good enough for Spotify. Thought uninstalling and reinstalling Spotify might work, but no, it did not res...

delphey
Newbie
So, my Spotify was having all kinds of problems not being able to go "Online" if off wifi despite clearly being so. Could load webpages, but not good enough for Spotify. Thought ...
2016-02-26 4:17:13 PM
167 Views
0 replies
0 likes

167 Views
0 replies
0 likes

Redownload

The spotify app suddenly downloaded all the songs in my list again. Where does that come from?

CubonePrinny
Newbie
The spotify app suddenly downloaded all the songs in my list again. Where does that come from?
2016-02-26 2:14:43 PM
114 Views
0 replies
0 likes

114 Views
0 replies
0 likes

Android Spotify crashes at albums section

Spotify keeps crashing when I'm going to my albums. The only thing that seems to help is reinstalling Spotify and then it works for the day. The next day same thing. It crashes when accessing my albums. After reinstallation it's fine for the resgt of...

2153bl6slzivig2
Regular
Spotify keeps crashing when I'm going to my albums. The only thing that seems to help is reinstalling Spotify and then it works for the day. The next day same thing. It crashes when accessin...
2016-02-26 1:33:50 PM
240 Views
0 replies
0 likes

240 Views
0 replies
0 likes

SHUTS DOWN ANY TIME I TRY SEARCHING!

Spotify keeps shutting down anytime I try to search for more than one letter. Have Uninstalled and reinstalled a few times and same issue. Please help, not going to continue paying for premium on an app I can't even use!

Jason1488
Casual Listener
Spotify keeps shutting down anytime I try to search for more than one letter. Have Uninstalled and reinstalled a few times and same issue. Please help, not going to continue paying for premium on an ...
2016-02-16 8:47:57 PM
2016-02-26 1:29:41 PM
Jason1488
Casual Listener
310 Views
5 replies
0 likes

310 Views
5 replies
0 likes

no search

On my spotify premium (only on my samsung note not the other devices in the house) i try to search a song and after the first three letters have been typed, spotify closes down.I have tried resetting phone, redownloading app, made sure there is enoug...

alexanraparker
Casual Listener
On my spotify premium (only on my samsung note not the other devices in the house) i try to search a song and after the first three letters have been typed, spotify closes down. I have tried resetti...
2016-02-26 12:43:39 PM
156 Views
0 replies
0 likes

156 Views
0 replies
0 likes

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