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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114446 Views

26 replies

4 likes

  • 114446 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230051 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230051 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589074 Views

79 replies

3 likes

  • 589074 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484213 Views

580 replies

42 likes

Account
Free
  • 484213 Views
  • 580 replies
  • 42 likes

Playlist playing random songs

My playlists don't stick to the songs I've added. If I add one song from an album to my playlist, the playlist will play any song on that album. Most of what ends up playing is stuff I don't want to hear. I paid for premium but it didn't fix this pro...

Newbie

My playlists don't stick to the songs I've added. If I add one song from an album to my playlist, the playlist will play any song on that album. Most of what ends up playing is stuff I don't want to ...

Daniel

Community Legend

649 Views

2 replies

0 likes

  • 649 Views
  • 2 replies
  • 0 likes

Playlists not playing the whole list

I'm a premium subscriber. Lately I've noticed that some of my playlists aren't playing all of the songs, especially when on shuffle. Recently a lot of my usage has been on the ps4 but I control it from my phone. I have to start playing on ps4 then hi...

Newbie

I'm a premium subscriber. Lately I've noticed that some of my playlists aren't playing all of the songs, especially when on shuffle. Recently a lot of my usage has been on the ps4 but I control it fr...

martinbanks

Casual Listener

1513 Views

2 replies

2 likes

  • 1513 Views
  • 2 replies
  • 2 likes

Trouble playing songs via USB from phone to panasonic receiver

Have recently changed to android from iOS and am unable to play my music via usb connection from my phone to my receiver, AUX also doesn't work.. works fine in my car though.Didnt have the issue with my iPhone, anyone else have the same problem?Thank...

Casual Listener

Have recently changed to android from iOS and am unable to play my music via usb connection from my phone to my receiver, AUX also doesn't work.. works fine in my car though. Didnt have the issue wi...

Daniel

Community Legend

3075 Views

5 replies

0 likes

  • 3075 Views
  • 5 replies
  • 0 likes

Spotify keeps logging me out and deleting all my downloaded songs when my iPhone dies

ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help

Casual Listener

ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help

Daniel

Community Legend

3752 Views

1 replies

1 likes

  • 3752 Views
  • 1 replies
  • 1 likes

Spotify downloading incomplete files?

Every time I sync my playlists, there 's always a few songs that either have gaps of silence or just are completely silent. I checked the volume, made sure my headphones were plugged in right, and the system sounds still play when a track is silently...

Visitor

Every time I sync my playlists, there 's always a few songs that either have gaps of silence or  just are completely silent. I checked the volume, made sure my headphones were plugged in right, ...

Daniel

Community Legend

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Pacote Premium

Meu pacote Premium expirou a 2 Meses atrás e continuam me cobrando R$14,90 por mês. Eu queria saber por que? E como eu cancelo isso?Obs: Me respondam o mais rápido possível. Por favor.

Casual Listener

Meu pacote Premium expirou a 2 Meses atrás e continuam me cobrando R$14,90 por mês. Eu queria saber por que? E como eu cancelo isso? Obs: Me respondam o mais rápido possível. Por favor.

sracollins

Casual Listener

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Offline Playlist/Albums not avaiable

Hey, within the last weeks in realized a huge problem. As soon as I leave my house and my Wifi discconects and I start spotify to listen to my offline music while driving car, it says the songs are not avaiable offline. Even though the green download...

Newbie

Hey,   within the last weeks in realized a huge problem. As soon as I leave my house and my Wifi discconects and I start spotify to listen to my offline music while driving car, it says the so...

osornios

Spotify Star

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
  • 0 likes

Delete playlists

I use Spotify on my Galaxy S6. How do I permanently remove songs/albums that I have listened to? I did the cache clear and that didn't work. I pressed and held the song and the pop up shows and all it says is hide, but when I log back on the songs ar...

Casual Listener

I use Spotify on my Galaxy S6. How do I permanently remove songs/albums that I have listened to? I did the cache clear and that didn't work. I pressed and held the song and the pop up shows and all i...

Daniel

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

How do I make NO shuffle the default

OK, I know I can turn off shuffle by clicking the 2 arrows. But the problem is I select an album and the only way to start playing it is to click "shuffle play" . Then it drops you into the album and starts you off randomly. Sure, you can click the a...

Regular

OK, I know I can turn off  shuffle by clicking the 2 arrows.   But the problem is I select an album and the only way to start playing it is to click "shuffle play" .  Then it drops you...

Daniel

Community Legend

9010 Views

5 replies

13 likes

  • 9010 Views
  • 5 replies
  • 13 likes

Followers will not appear some titles

Hi, , my friend has my playlist abonniert.Aber he does not see the title I " Daren loakele " have added via . So me nei be the display. also have all drawn on the PC in my playlist . and with me everything is displayed perfectly on phone .

Casual Listener

Hi, , my friend has my playlist abonniert.Aber he does not see the title I " Daren loakele " have added via . So me nei be the display. also have all drawn on the PC in my playlist . and with me ever...

Daniel

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Followers will not appear some titles

Hi, , my boyfriend has my playlist abonniert.Aber he does not see the title I " Daren loakele " have added via . So me nei be the display. also have all drawn on the PC in my playlist . and with me everything is displayed perfectly on phone .

Casual Listener

Hi, , my boyfriend has my playlist abonniert.Aber he does not see the title I " Daren loakele " have added via . So me nei be the display. also have all drawn on the PC in my playlist . and with me e...

Daniel

Community Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Android 5.0 stops music when i go to home screen

i have a premium account and i like music from spotify but i have now samsung galaxy s4 running android 5.0.1 and when i go to another app or to home screen it turns off the app after 2 secondsi tried with power saving off and it turned off after 10 ...

Newbie

i have a premium account and i like music from spotify but i have now samsung galaxy s4 running android 5.0.1 and when i go to another app or to home screen it turns off the app after 2 seconds i tr...

Daniel

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Solved!! Mysic keeps stoping...

So after i listen to a song in a playlist the music pauses and wont continue untill i reopens spotify, any clues to what the problem is?

Casual Listener

So after i listen to a song in a playlist the music pauses and wont continue untill i reopens spotify, any clues to what the problem is?

rockalexw

Newbie

983 Views

3 replies

0 likes

  • 983 Views
  • 3 replies
  • 0 likes

Wont skip to the next track

Hi i've had this issue since the latest update. And the thing is that when i start spotify it wont continue on the next track when the previous one is over. This is on a "samsung galaxy s6 edge" and i just paid for premium and yes i've tried to reins...

Newbie

Hi i've had this issue since the latest update. And the thing is that when i start spotify it wont continue on the next track when the previous one is over. This is on a "samsung galaxy s6 edge" and ...

Daniel

Community Legend

489 Views

2 replies

0 likes

  • 489 Views
  • 2 replies
  • 0 likes

music stops randomly

Music stops randomly on my doogee f5, does not matter if i use other wifi...

Newbie

Music stops randomly on my doogee f5, does not matter if i use other wifi...

Daniel

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Updated Samsung Galaxy 6 - WONT PLAY NEXT SONG AUTOMATICALLY

Did a software update on samsung galaxy 6 and now Spotify wont automatically play the next song only on my phone, tried clean re-install...

Newbie

Did a software update on samsung galaxy 6 and now Spotify wont automatically play the next song only on my phone, tried clean re-install...

Daniel

Community Legend

806 Views

3 replies

0 likes

  • 806 Views
  • 3 replies
  • 0 likes

Play local mp3-files in android app

Hi Is there some way I can import/play the mp3-files I have on my phone in the Spotify app? I looked around and the only solution I could find was to make a playlist on my computer and import that.But!Using a computer to create a playlist of my mp3-f...

Newbie

Hi    Is there some way I can import/play the mp3-files I have on my phone in the Spotify app?    I looked around and the only solution I could find was to make a playlist on ...

Daniel

Community Legend

1259 Views

1 replies

0 likes

  • 1259 Views
  • 1 replies
  • 0 likes

Not enough memory?

Hey I have an android phone and I've had Spotify for more than 5 years and had the same problem over and over, as soon as I slide the offline button it starts the download again, now it is saying I do not have enough memory to download any more songs...

Visitor

Hey I have an android phone and I've had Spotify for more than 5 years and had the same problem over and over, as soon as I slide the offline button it starts the download again, now it is saying I d...

Daniel

Community Legend

776 Views

1 replies

0 likes

Sporitfy memory full
  • 776 Views
  • 1 replies
  • 0 likes

My songs won't load?

I have just purchased the Samsung s6 and every time I click on "songs" it won't load any but I can play music through "recent artists" why is this?

Newbie

I have just purchased the Samsung s6 and every time I click on "songs" it won't load any but I can play music through "recent artists" why is this?

Daniel

Community Legend

1979 Views

1 replies

0 likes

  • 1979 Views
  • 1 replies
  • 0 likes

Songs refusing to download onto Android device from Local

I have a song that I have downloaded locally from desktop to device many many times, but suddenly the device refuses to download it. I can see it in the list it just wont download. I can play it on my desktop Spotify from local file. Any advice ?

Casual Listener

I have a song that I have downloaded locally from desktop to device many many times, but suddenly the device refuses to download it.   I can see it in the list it just wont download. I can pla...

larrea06

Casual Listener

728 Views

4 replies

0 likes

  • 728 Views
  • 4 replies
  • 0 likes