Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194408 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535586 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439016 Views
565 replies
37 likes
I'm using Spotify on my Samsung Galaxy S3 (Android 4.3). Lately, when I listen to Spotify through my mobile phone, which is linked with bluetooth to a LG soundbar, the bluetooth connection breaks up after every song and it needs to be reconnected aft...
I'm using Spotify on my Samsung Galaxy S3 (Android 4.3). Lately, when I listen to Spotify through my mobile phone, which is linked with bluetooth to a LG soundbar, the bluetooth connection breaks up ...
Newbie
1108 Views
4 replies
0 likes
I have tried to follow the steps for storage of music to an SD Card but when I get to the step 'storage' it's NOT available in settings.
I have tried to follow the steps for storage of music to an SD Card but when I get to the step 'storage' it's NOT available in settings.
Not applicable
648 Views
2 replies
0 likes
Some of my playlists have changed to alphabetical order, not date added. Any ideas how i can change this back?
Some of my playlists have changed to alphabetical order, not date added. Any ideas how i can change this back?
Casual Listener
345 Views
1 replies
0 likes
Nexus 7 2013: I updated to Marshmallow over the weekend, and I assume Spotify updated shortly after because now there is a window pane between the playlists and the tracks in playlist view that was not there before. Problem is, this is UTTERLY USELES...
Nexus 7 2013: I updated to Marshmallow over the weekend, and I assume Spotify updated shortly after because now there is a window pane between the playlists and the tracks in playlist view that...
360 Views
0 replies
0 likes
I have tried other android solutions I have seen on this forums but it hasn't helped me. I wanted to play the games Kingdom Rush or Bloons Monkey City with their own sound muted so I could listen to Three Days Grace.
I have tried other android solutions I have seen on this forums but it hasn't helped me. I wanted to play the games Kingdom Rush or Bloons Monkey City with their own sound muted so I could listen to ...
Community Legend
428 Views
1 replies
0 likes
Hello everybody! Ive been listening to this song:https://open.spotify.com/track/492C0QzNekBTzSk9eMCAOL and 3:12 minutes into the song, there is this mindnumbing, white noise. Why? Has anyone else ever experienced this? What can I do to make it go awa...
Hello everybody! Ive been listening to this song: https://open.spotify.com/track/492C0QzNekBTzSk9eMCAOL and 3:12 minutes into the song, there is this mindnumbing, white noise. ...
Community Legend
585 Views
1 replies
0 likes
I have had this issue and i know others with the same issue, no mater what you do the EQ does not seem to work at all on Galaxy Note 5 devices (5 different devices). I would seriously encourage the developers to look into this because i pay premium y...
I have had this issue and i know others with the same issue, no mater what you do the EQ does not seem to work at all on Galaxy Note 5 devices (5 different devices). I would seriously encourage the d...
Community Legend
1083 Views
2 replies
0 likes
The first time I used premium it downloaded all songs without using any space on my driod turbo, but this time is downloading all the songs using space. What is going on?
The first time I used premium it downloaded all songs without using any space on my driod turbo, but this time is downloading all the songs using space. What is going on?
Not applicable
465 Views
1 replies
0 likes
I am a fairly new premium sub and don't have an option for shows or podcasts on my Android app or desktop. I'm in the UK. Am I missing something here?
I am a fairly new premium sub and don't have an option for shows or podcasts on my Android app or desktop. I'm in the UK. Am I missing something here?
Not applicable
550 Views
1 replies
0 likes
always stop playing song when the songs playing just a half. how can i solve it?every time stop in the half of the song.
always stop playing song when the songs playing just a half. how can i solve it? every time stop in the half of the song.
Community Legend
880 Views
3 replies
0 likes
I had to factory reset my device due to issues with thr phone, following the reset i redownloaded spotify and signed in. Once i was signed in my account was no longer premium and i have no idea how to get it back! I signed up with fido and was given ...
I had to factory reset my device due to issues with thr phone, following the reset i redownloaded spotify and signed in. Once i was signed in my account was no longer premium and i have no idea how t...
Community Legend
1700 Views
3 replies
0 likes
This is driving me crazy. I have a new S7 and when I play my playlist, if I go out of the app, the next song won't play. I have tried to reinstall it but no luck. It seems to work correctly only 15% of the time.Is this an issue with Marshmallow?
This is driving me crazy. I have a new S7 and when I play my playlist, if I go out of the app, the next song won't play. I have tried to reinstall it but no luck. It seems to work correctly only 15% ...
Casual Listener
594 Views
1 replies
0 likes
So just as the headline reads, I will have my spotify app randomly open and start playing music that i dont even listen to, and when i look at what device its playing on, its not one mine. How do i stop this from happening?
So just as the headline reads, I will have my spotify app randomly open and start playing music that i dont even listen to, and when i look at what device its playing on, its not one mine. H...
Casual Listener
23533 Views
10 replies
0 likes
I'm using spotify for 16 months now an I really loved it.. until my phone downloaded this update..Now I'm paying 10€ per month for listening to music with an app, that doesn't work really good.If I don't close the app but go back to the desktop and I...
I'm using spotify for 16 months now an I really loved it.. until my phone downloaded this update.. Now I'm paying 10€ per month for listening to music with an app, that doesn't work really good. If...
Casual Listener
547 Views
2 replies
0 likes
I ask for my father. When he use spotify on mobile Phone or tablet, after playing some songs it disconnect and falls out. What can be the problem?
I ask for my father. When he use spotify on mobile Phone or tablet, after playing some songs it disconnect and falls out. What can be the problem?
Regular
818 Views
6 replies
0 likes
The first time I used premium it downloaded all songs without using any space on my driod turbo, but this time is downloading all the songs using space. What is going on?
The first time I used premium it downloaded all songs without using any space on my driod turbo, but this time is downloading all the songs using space. What is going on?
Community Legend
448 Views
1 replies
0 likes
Dear Spotify, This is NOT the first time this happened. Someone keeps going on my Spotify to listen to random songs. Happens regardless of which wifi network I connect to. This is not acceptable. I've changed my password for security but this should ...
Dear Spotify, This is NOT the first time this happened. Someone keeps going on my Spotify to listen to random songs. Happens regardless of which wifi network I connect to. This is not accept...
Community Legend
524 Views
1 replies
0 likes
Servus, habe ständig die Meldung "Last.fm Fehler Benutzername oder Kennwort falsch" auf meinem Android-Handy. In den Settings lässt sich kein Benutzername/Kennwort einstellen, die Beschreibung von Spotfy passt hier nicht. Ebenso kann ich in den Enste...
Servus, habe ständig die Meldung "Last.fm Fehler Benutzername oder Kennwort falsch" auf meinem Android-Handy. In den Settings lässt sich kein Benutzername/Kennwort einstellen, die Beschreibu...
Community Legend
956 Views
1 replies
0 likes
Hello! I just want to share this. I have found a work around to put Spotify files in your SD card whilst using Android L. Android Lollipop's default storage is internal that is why we users of the OS have trouble directing the storage to SD card. I d...
Hello! I just want to share this. I have found a work around to put Spotify files in your SD card whilst using Android L. Android Lollipop's default storage is internal that is why we users of the OS...
Casual Listener
478 Views
1 replies
0 likes
So I recently got a new phone, the acer liquid Z330 with android version 5.1.1 on it. The spotify app is on version 4.2.0.739. When setting up my phone I first turned it on and installed some stuff without an SD card in it, including spotify. Later I...
So I recently got a new phone, the acer liquid Z330 with android version 5.1.1 on it. The spotify app is on version 4.2.0.739. When setting up my phone I first turned it on and ...
Casual Listener
1340 Views
6 replies
0 likes
