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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851190 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851190 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17209 Views
  • 3 replies
  • 0 likes
  • 17209 Views
  • 3 replies
  • 0 likes

Skipping songs oUT of nowhere! And pausing

I've had spotify for a year never had issues with it till latest update, I'm driving or just listening to spotify on my bombox and out of nowhere it skips songs or it pauses in the middle of a song I cleared cache no fader but it still does I didn't ...

  • Newbie
  • I've had spotify for a year never had issues with it till latest update, I'm driving or just listening to spotify on my bombox and out of nowhere it skips songs or it pauses in the middle of a song I...
  • jean3601
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Spotify Running/ Nike + App

I have been anxiously waiting for Spotify Running for a while now and it says here that it came out today. How can I access this feature? I am assuming I just have to wait for the next update, but I am not sure. Has anyone else with an android been a...

  • Roadie
  • I have been anxiously waiting for Spotify Running for a while now and it says here that it came out today. How can I access this feature? I am assuming I just have to wait for the next update, but ...
  • Daniel
  • Community Legend
  • 1612 Views
  • 1 replies
  • 0 likes
  • 1612 Views
  • 1 replies
  • 0 likes

Spotfy crashing when trying to upgrade

I'm using and Xperia Z3 with the latest version of spotify and Android 5.1.1. I'm trying to upgrade my free accpunt to premium, which I have done before. However, when I go to enter in my details, if I press either the month or year for the expiry da...

  • Newbie
  • I'm using and Xperia Z3 with the latest version of spotify and Android 5.1.1. I'm trying to upgrade my free accpunt to premium, which I have done before. However, when I go to enter in my details, if...
  • Daniel
  • Community Legend
  • 569 Views
  • 1 replies
  • 0 likes
  • Android 5.1.1
    bug
    crashing
    Credit Card
    Premium
  • 569 Views
  • 1 replies
  • 0 likes

Music stops playing randomly. No fix yet ?!

So I recently updated to Spotify Premium after using Spotify unlimited for about 5 years just because I had bought a smartphone recently. Ever since I've been using the app the music is stopping randomly for no apparent reason. I'm aware that this pr...

  • Regular
  • So I recently updated to Spotify Premium after using Spotify unlimited for about 5 years just because I had bought a smartphone recently. Ever since I've been using the app the music is stopping rand...
  • Daniel
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Solved!! Ipod nano and Android App

Hi everyone, I hope someone will be able to answer my question.I want to buy an Android tablet to replace my computer. I read that it is possible to synchronize my Ipod nano with Spotify on a computer but is it possible with the Android app ? I hope ...

  • Casual Listener
  • Hi everyone,   I hope someone will be able to answer my question. I want to buy an Android tablet to replace my computer. I read that it is possible to synchronize my Ipod nano with Spotify o...
  • Daniel
  • Community Legend
  • 602 Views
  • 5 replies
  • 0 likes
  • 602 Views
  • 5 replies
  • 0 likes

Spotify tracks on Facebook

When I play tracks in Spotify on my Android phone none of them is shown on my Facebook timeline. It only works on a desktop computer. Tried to reinstall the app and use older version. Didn't work.

  • Casual Listener
  • When I play tracks in Spotify on my Android phone none of them is shown on my Facebook timeline. It only works on a desktop computer. Tried to reinstall the app and use older version. Didn't work.
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

HELP I can't skip! And it wont let me pick a song! I have to shuffle play!

Hi guys!So, Spotify just recently updated on my Kindle, and now I can't skip more than four times, and I have to hit 'Shuffle Play' and can't pick a song. Why's that? HELP! My brother has spotify on his Samsung, and he says that he can still skip and...

  • Newbie
  • Hi guys! So, Spotify just recently updated on my Kindle, and now I can't skip more than four times, and I have to hit 'Shuffle Play' and can't pick a song. Why's that? HELP!  My brother has sp...
  • jean3601
  • Community Legend
  • 570 Views
  • 1 replies
  • 0 likes
  • 570 Views
  • 1 replies
  • 0 likes

Control access to devices for Spotify Connect

Hi, This is very similar to https://community.spotify.com/t5/Closed-Ideas/Spotify-Connect-Add-access-control-on-my-Connect-devices/idi-p/650214 which didn't receive enough support. Every day for the past couple of days, I'm in a battle with some stra...

  • Casual Listener
  • Hi,   This is very similar to https://community.spotify.com/t5/Closed-Ideas/Spotify-Connect-Add-access-control-on-my-Connect-devices/idi-p/650214 which didn't receive enough support. &nb...
  • jean3601
  • Community Legend
  • 452 Views
  • 1 replies
  • 0 likes
  • Connect
  • 452 Views
  • 1 replies
  • 0 likes

cant get premium??

Just upgraded crom samsung note 3 to note 5....had the free 6 month trial that would finish in dec..now cant get premium, called Vodafone and they told me its a spotify issue?? Any ideas??

  • Newbie
  • Just upgraded crom samsung note 3 to note 5....had the free 6 month trial that would finish in dec..now cant get premium, called Vodafone and they told me its a spotify issue?? Any ideas??
  • Daniel
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

How do I undownload music without having to remove it from my saved music? It is giving me no option

Spotify is giving me no option to undownload music, only 'remove'. And once removed it deletes the song. And even after saving it again, it is automatically downloaded. How do I fix this?

  • Newbie
  • Spotify is giving me no option to undownload music, only 'remove'. And once removed it deletes the song. And even after saving it again, it is automatically downloaded. How do I fix this?
  • jean3601
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Can't login to spotify app

Hi, i'm having trouble loging in into spotify app. i tried changing the password several times already. I kept getting the same message "unable to login. either username or password is incorrect". I am pretty certain i have inserted a correct usernam...

  • Newbie
  • Hi, i'm having trouble loging in into spotify app. i tried changing the password several times already. I kept getting the same message "unable to login. either username or password is incorrect". I ...
  • Daniel
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Mobile not able to log on

It keeps telling me that the username and or password is incorrect, but I am able to log on to my desktop with the same username and password. Any suggestions??

  • Newbie
  • It keeps telling me that the username and or password is incorrect, but I am able to log on to my desktop with the same username and password. Any suggestions??
  • Daniel
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Logged out of Spotify

I enter in my username and password, after loading onto the Spotify app (I can see songs, search, spotify premium etc) then immediately logs me back out of spotify to say that my username or password is incorrect. How do I fix this? Thank you,

  • Visitor
  • I enter in my username and password, after loading onto the Spotify app (I can see songs, search, spotify premium etc) then immediately logs me back out of spotify to say that my username or password...
  • Daniel
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

HOW DO I REMOVE PREMIUM

please help me with removing the upgrade, because it doesn't work and I'm paying for it so. Help me? Oh and does anyone else have that when your phone's off, he automatically logs out and you don't have any albums downloaded anymore? It's so frustrat...

  • Casual Listener
  • please help me with removing the upgrade, because it doesn't work and I'm paying for it so. Help me? Oh and does anyone else have that when your phone's off, he automatically logs out and you don't h...
  • Daniel
  • Community Legend
  • 329 Views
  • 3 replies
  • 0 likes
  • 329 Views
  • 3 replies
  • 0 likes

Impossibile annullare abbonamento

Salve non riesco ad annullare l'abbonamento premium che scade il 4 luglio. Ho fatto l'account premium da un dispositivo android e anche se seguo la vostra guida nel sito abbonamento e pagamenti non ci sta la voce disattiva abbonamento. Potete risolve...

  • Regular
  • Salve non riesco ad annullare l'abbonamento premium che scade il 4 luglio. Ho fatto l'account premium da un dispositivo android e anche se seguo la vostra guida nel sito abbonamento e pagamenti non c...
  • Miloragaglini
  • Newbie
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

SPOTIFY VER 3.6.0.789 DOESN'T WORK ON NOKIA XL

Hi,spotify version 3.6.0.789 (upgrading from version 3.4.0.762 that's on 1Mobile Market) doesn't start on mobile Nokia XLRegardsAndrea

  • Casual Listener
  • Hi, spotify version 3.6.0.789 (upgrading from version 3.4.0.762 that's on 1Mobile Market) doesn't start on mobile Nokia XL Regards Andrea
  • Daniel
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

[Android] Local files?

Hi everyone, I'm Premium on spotify and I have a lot of huge playlists classed by genre, available offline. But, some of my songs are local files that I can play on my PC but not on my mobile. So I tried to plug my Galaxy S5 on my PC to sync them by ...

  • Casual Listener
  • Hi everyone,   I'm Premium on spotify and I have a lot of huge playlists classed by genre, available offline. But, some of my songs are local files that I can play on my PC but not on my mobil...
  • 1150045637
  • Casual Listener
  • 256 Views
  • 2 replies
  • 0 likes
  • 256 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Incompatible with Samsung E500H?

Google Play Store says that Spotify is incompatible with my phone model: a Samsung E500H Android version 4.4.4 Anyone know why this is? I just signed up for premium expecting I would be able to get the service to work on my phone... Is there a workar...

  • Casual Listener
  • Google Play Store says that Spotify is incompatible with my phone model: a Samsung E500H Android version 4.4.4   Anyone know why this is? I just signed up for premium expecting I would be able...
  • Daniel
  • Community Legend
  • 405 Views
  • 3 replies
  • 0 likes
  • 405 Views
  • 3 replies
  • 0 likes

Local de armazenamento.

Gostaria de tira uma dúvida e ao mesmo tempo abrir espaço para uma sujestão. Bom... eu adoro esse app, facilita muito e tipo, eu sofro um pouco na questão do local onde os dados e cache são armazenados, poxa será que não seria possível vcs colocarem ...

  • Newbie
  • Gostaria de tira uma dúvida e ao mesmo tempo abrir espaço para uma sujestão. Bom... eu adoro esse app, facilita muito e tipo, eu sofro um pouco na questão do local onde os dados e cache são armazenad...
  • Daniel
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Can't download any more tracks, even though limit not reached

SYNCING ERROR: you ave reached the maximum number of songs that can be made available offline. To get the pending songs you must first deselect another playlist I'm using the current version of Spotify Premium on a Sony Xperia Z3 running 5.1.1. Today...

  • Regular
  • SYNCING ERROR: you ave reached the maximum number of songs that can be made available offline. To get the pending songs you must first deselect another playlist   I'm using the current version...
  • Daniel
  • Community Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes