Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35987 Views
64 replies
25 likes

35987 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874115 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874115 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25574 Views
3 replies
0 likes

25574 Views
3 replies
0 likes

Extreme data usage, even with Spotify stopped

My Android Spotify (premium account) is doing funny since about 14 days. While on 4G, during a song, the playback stops and the data usage increases significantly. Even when I quit (not kill!!!) Spotify, the data usage goes through the roof. I had on...

Samaweto
Casual Listener
My Android Spotify (premium account) is doing funny since about 14 days. While on 4G, during a song, the playback stops and the data usage increases significantly. Even when I quit (not kill!!!) Spot...
2016-02-25 4:03:01 PM
2016-02-26 9:33:51 AM
Samaweto
Casual Listener
169 Views
1 replies
0 likes

169 Views
1 replies
0 likes

It's offline

My playlist is saying offline and I am trying to get it back online

chakabj
Regular
My playlist is saying offline and I am trying to get it back online
2016-02-26 6:52:38 AM
111 Views
0 replies
0 likes

111 Views
0 replies
0 likes

Problems with suggested songs

As firstI don't have a premium account...When I'm listening to my music , the suggested songs are played. I don't like these so when I try to change suggested songs another suggested song starts again and no longer allowed to play music that I really...

Milo003
Newbie
As first I don't have a premium account... When I'm listening to my music , the suggested songs are played. I don't like these so when I try to change suggested songs another suggested song s...
2016-02-26 4:45:31 AM
151 Views
0 replies
0 likes

151 Views
0 replies
0 likes

Issue in Android Spotify

Hello, I am having issues when playing "all songs" in android in the speakers. The songs stop playing after two songs in the playlist. When i have the headset the songs continue to play. I have premium please help me.

gtfMasterJohn
Regular
Hello, I am having issues when playing "all songs" in android in the speakers. The songs stop playing after two songs in the playlist. When i have the headset the songs continue to play. I h...
2016-02-18 2:49:47 PM
2016-02-25 12:58:59 AM
gtfMasterJohn
Regular
227 Views
2 replies
0 likes

227 Views
2 replies
0 likes

Spotify bug?

Hello, I am new here so don't now how everything works yet. But i have a little question about something whitin Spotify. Tomorrow Macklemore & Ryan Lewis will release their new album; This unruly mess i've made.So i was listening some older Macklemor...

Husky22
Casual Listener
Hello, I am new here so don't now how everything works yet. But i have a little question about something whitin Spotify. Tomorrow Macklemore & Ryan Lewis will release t...
2016-02-25 5:24:37 PM
2016-02-25 11:43:57 PM
Husky22
Casual Listener
494 Views
2 replies
0 likes
Macklemore
Spotify

494 Views
2 replies
0 likes

App will not close on android M

It keeps running in background even if I close the app. It's not in the Open Apps screen, the controller in the notification drawer is gone, yet it keeps playing without end. Most of the time I'd be ok with it but this is really hogging the battery a...

VectorLightning
Regular
It keeps running in background even if I close the app. It's not in the Open Apps screen, the controller in the notification drawer is gone, yet it keeps playing without end. Most of t...
2016-02-25 10:15:29 PM
202 Views
0 replies
0 likes

202 Views
0 replies
0 likes

Disable activity sharing on Android

Hi all. I'm running Spotify on my Android device. Usually, I don't want my followers to view the songs I'm playing. At the moment, when I open up the Spotify app, I must enter the settings menu, then choose "Private mode" (or what it's called), befor...

kenneho
Casual Listener
Hi all. I'm running Spotify on my Android device. Usually, I don't want my followers to view the songs I'm playing. At the moment, when I open up the Spotify app, I must enter the sett...
2016-02-13 2:43:11 PM
2016-02-25 7:50:31 PM
kenneho
Casual Listener
1110 Views
1 replies
1 likes

1110 Views
1 replies
1 likes

No storage area found

I can only listen to about one song and then spotify quits and tells me no storage area found. I have ample storage on both my sd card and internal storage. I've tried everything on the Web with no avail.

Jorge1995
Regular
I can only listen to about one song and then spotify quits and tells me no storage area found. I have ample storage on both my sd card and internal storage. I've tried everything on the Web with no a...
2016-02-22 4:12:41 AM
2016-02-25 7:48:25 PM
Jorge1995
Regular
831 Views
6 replies
0 likes

831 Views
6 replies
0 likes

short sporadic misfires in the title reproduction of sd card

I use Spotify Premium and have a problem with playing my offline stored music from a mobile phone. As cell phone I use a Samsung Galaxy S4 with Android 5.0.1. In my phone is an microSDHC Samsung 64GB card. My problem is that it always comes back to i...

pam030
Newbie
I use Spotify Premium and have a problem with playing my offline stored music from a mobile phone. As cell phone I use a Samsung Galaxy S4 with Android 5.0.1. In my phone is an microSDHC Samsung 64GB...
2016-02-25 4:14:54 PM
262 Views
0 replies
0 likes

262 Views
0 replies
0 likes

I can't log in

I live in Mexico and I already have an acount, but I will be in Germany for 6 months and I can't log in anymore! What can I do?

salamanjm
Casual Listener
I live in Mexico and I already have an acount, but I will be in Germany for 6 months and I can't log in anymore! What can I do?
2016-02-20 7:40:33 PM
2016-02-25 12:23:28 PM
kbrooksc
Community Legend
407 Views
3 replies
0 likes

407 Views
3 replies
0 likes

Blutooth phone - equalizer don't work

Why the equalizer dont work with blutooth headphone? Some third party app to do that?

FaveroAle
Newbie
Why the equalizer dont work with blutooth headphone? Some third party app to do that?
2016-02-25 4:59:01 AM
442 Views
0 replies
2 likes
Bluetooth problems
equalizer dont work

442 Views
0 replies
2 likes

Solved!! Como retirar uma música da Playlist baixada?

Eu baixei a playlist sugerida do Spotify " Bonde do Funk " Porém tem umas músicas que eu não gosto e não consigo de jeito nenhum retirar.. Como faço?How to remove music of downloaded song list (playlist)?

Vidalsmilee
Casual Listener
Eu baixei a playlist sugerida do Spotify " Bonde do Funk " Porém tem umas músicas que eu não gosto e não consigo de jeito nenhum retirar.. Como faço? How to remove music of downloaded song list (p...
2016-02-24 1:08:21 AM
2016-02-25 3:57:31 AM
Bittencourt
Spotify Star
9665 Views
3 replies
0 likes
Remove music playlist

9665 Views
3 replies
0 likes

Songs on shuffle stop playing

I have the shuffle on, but songs will just so playing. Mostly in between songs. Then I have to hit the pause button twice for it to start back up. My husband is having the same issue. My only problem with this, is I use Spotify while driving. I can't...

LilithLee16
Casual Listener
I have the shuffle on, but songs will just so playing. Mostly in between songs. Then I have to hit the pause button twice for it to start back up. My husband is having the same issue. My only problem...
2016-02-24 7:00:08 PM
2016-02-25 3:40:43 AM
kumibb
Casual Listener
419 Views
2 replies
0 likes
shuffle

419 Views
2 replies
0 likes

Solved!! [Android][Connect] Samsung Note 5 Menu Display Doesn't Appear

I would realy like Spotify to fix an issue that I have with my new phone (Samsung Note 5), that didn't exist perviously in my old one (Iphone 4s). On my iphone I could control the music with back, pause, and forward on a small display on my lock/main...

rjv323
Casual Listener
I would realy like Spotify to fix an issue that I have with my new phone (Samsung Note 5), that didn't exist perviously in my old one (Iphone 4s). On my iphone I could control the music with back, pa...
2016-02-24 7:18:53 PM
2016-02-24 7:35:06 PM
rjv323
Casual Listener
1122 Views
4 replies
0 likes
Android
Connect

1122 Views
4 replies
0 likes

Solved!! Pc with android

So i find a playlist and follow it on my pc. I make this playlist aavailable offline (again on my pc). I open spotify on my android and i can see the playlist though it is not available offline? Do i have to select available offline again on my andro...

hiphophead10
Casual Listener
So i find a playlist and follow it on my pc. I make this playlist aavailable offline (again on my pc). I open spotify on my android and i can see the playlist though it is not available o...
2016-02-24 6:47:25 PM
2016-02-24 6:59:06 PM
hiphophead10
Casual Listener
480 Views
2 replies
0 likes

480 Views
2 replies
0 likes

Songs are pausing at random moments

Since the last update, I have a really big issue on my Spotify app... I don't know why the songs are pausing suddenly when I'm listening to music. Both offline and online music are pausing in different moments. I don't know what's happening... I have...

user-removed
Visitor
Since the last update, I have a really big issue on my Spotify app... I don't know why the songs are pausing suddenly when I'm listening to music. Both offline and online music are pausing in differe...
2016-02-20 2:17:16 AM
2016-02-24 4:28:10 PM
Marco_Romero
Newbie
1458 Views
11 replies
2 likes
pause
stop
Troubleshooting

1458 Views
11 replies
2 likes

How to identify offline content

Hello, As you can see from my screenshot I've put my phone into offline mode and selected an album that is not set to be available offline nor does it have any tracks with the green icon. Yet it will still play the track, I've tried doing this when I...

RhysGM
Casual Listener
Hello, As you can see from my screenshot I've put my phone into offline mode and selected an album that is not set to be available offline nor does it have any tracks with the gre...
2016-02-24 12:55:41 PM
2016-02-24 4:12:40 PM
woodandrew90
Roadie
353 Views
3 replies
0 likes

353 Views
3 replies
0 likes

Como retirar uma música da Playlist baixada?

Eu baixei a playlist sugerida do Spotify " Bonde do Funk " Porém tem umas músicas que eu não gosto e não consigo de jeito nenhum retirar.. Como faço?How to remove music of downloaded song list (playlist)?

Vidalsmilee
Casual Listener
Eu baixei a playlist sugerida do Spotify " Bonde do Funk " Porém tem umas músicas que eu não gosto e não consigo de jeito nenhum retirar.. Como faço? How to remove music of downloaded song list (p...
2016-02-24 1:07:09 AM
2016-02-24 3:59:08 PM
Bittencourt
Spotify Star
589 Views
1 replies
0 likes
Remove music playlist remover música songlist

589 Views
1 replies
0 likes

iTunes playlists there but songs won't play

I installed Spotify Mac on my desktop last night and imported my playlists from iTunes. The playlists and contents show up on my LG V10 Sportify app but the songs won't play. Does Spotify act like Google Music and upload the songs to their servers be...

machine906
Newbie
I installed Spotify Mac on my desktop last night and imported my playlists from iTunes. The playlists and contents show up on my LG V10 Sportify app but the songs won't play. Does Spotify ac...
2016-02-24 3:27:59 PM
941 Views
0 replies
3 likes

941 Views
0 replies
3 likes

Spotify Mobile crossfades without selecting option

Hello! For the past week or so (it may have been since I upgraded my app) my Spotify Mobile on my Android phone has been crossfading between songs. I double-checked my settings and the setting for crossfading is still set as 'off' so I don't know why...

hanntagonist
Newbie
Hello! For the past week or so (it may have been since I upgraded my app) my Spotify Mobile on my Android phone has been crossfading between songs. I double-checked my settings and the setting for cr...
2016-02-24 2:51:57 PM
432 Views
0 replies
0 likes
Android
Crossfade
Mobile
Troubleshooting

432 Views
0 replies
0 likes

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