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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201515 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201515 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545737 Views

78 replies

3 likes

  • 545737 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453386 Views

571 replies

38 likes

Account
Free
  • 453386 Views
  • 571 replies
  • 38 likes

Solved!! Storage of music to SD Card

I have tried to follow the steps for storage of music to an SD Card but when I get to the step 'storage' it's NOT available in settings.

Visitor

I have tried to follow the steps for storage of music to an SD Card but when I get to the step 'storage' it's NOT available in settings.

user-removed

Not applicable

656 Views

2 replies

0 likes

  • 656 Views
  • 2 replies
  • 0 likes

Playlist order

Some of my playlists have changed to alphabetical order, not date added. Any ideas how i can change this back?

Casual Listener

Some of my playlists have changed to alphabetical order, not date added. Any ideas how i can change this back?

rossmsw

Casual Listener

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Complaint: There's a new window pane when I view Playlists that is pretty useless...

Nexus 7 2013: I updated to Marshmallow over the weekend, and I assume Spotify updated shortly after because now there is a window pane between the playlists and the tracks in playlist view that was not there before. Problem is, this is UTTERLY USELES...

Newbie

Nexus 7 2013:  I updated to Marshmallow over the weekend, and I assume Spotify updated shortly after because now there is a window pane between the playlists and the tracks in playlist view that...

363 Views

0 replies

0 likes

Playlist feature
please fix
Useless
  • 363 Views
  • 0 replies
  • 0 likes

Spotify wont play over other apps on LG Risio

I have tried other android solutions I have seen on this forums but it hasn't helped me. I wanted to play the games Kingdom Rush or Bloons Monkey City with their own sound muted so I could listen to Three Days Grace.

Newbie

I have tried other android solutions I have seen on this forums but it hasn't helped me. I wanted to play the games Kingdom Rush or Bloons Monkey City with their own sound muted so I could listen to ...

Daniel

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

white noise at the end of the song..

Hello everybody! Ive been listening to this song:https://open.spotify.com/track/492C0QzNekBTzSk9eMCAOL and 3:12 minutes into the song, there is this mindnumbing, white noise. Why? Has anyone else ever experienced this? What can I do to make it go awa...

Newbie

Hello everybody!   Ive been listening to this song: https://open.spotify.com/track/492C0QzNekBTzSk9eMCAOL   and 3:12 minutes into the song, there is this mindnumbing, white noise. ...

Daniel

Community Legend

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

The EQ is not working on the Galaxy Note 5

I have had this issue and i know others with the same issue, no mater what you do the EQ does not seem to work at all on Galaxy Note 5 devices (5 different devices). I would seriously encourage the developers to look into this because i pay premium y...

Newbie

I have had this issue and i know others with the same issue, no mater what you do the EQ does not seem to work at all on Galaxy Note 5 devices (5 different devices). I would seriously encourage the d...

Daniel

Community Legend

1111 Views

2 replies

0 likes

  • 1111 Views
  • 2 replies
  • 0 likes

Storage

The first time I used premium it downloaded all songs without using any space on my driod turbo, but this time is downloading all the songs using space. What is going on?

Casual Listener

The first time I used premium it downloaded all songs without using any space on my driod turbo, but this time is downloading all the songs using space. What is going on?

user-removed

Not applicable

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Shows/podcasts

I am a fairly new premium sub and don't have an option for shows or podcasts on my Android app or desktop. I'm in the UK. Am I missing something here?

Casual Listener

I am a fairly new premium sub and don't have an option for shows or podcasts on my Android app or desktop. I'm in the UK. Am I missing something here?

user-removed

Not applicable

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

always stop playing song when the songs playing just a half.

always stop playing song when the songs playing just a half. how can i solve it?every time stop in the half of the song.

Casual Listener

always stop playing song when the songs playing just a half.   how can i solve it? every time stop in the half of the song.

Daniel

Community Legend

889 Views

3 replies

0 likes

  • 889 Views
  • 3 replies
  • 0 likes

after resetting my phone, my spotify account is no longer premium. PLEASE HELP!!

I had to factory reset my device due to issues with thr phone, following the reset i redownloaded spotify and signed in. Once i was signed in my account was no longer premium and i have no idea how to get it back! I signed up with fido and was given ...

Visitor

I had to factory reset my device due to issues with thr phone, following the reset i redownloaded spotify and signed in. Once i was signed in my account was no longer premium and i have no idea how t...

Daniel

Community Legend

1725 Views

3 replies

0 likes

  • 1725 Views
  • 3 replies
  • 0 likes

Playlist won't continue to play when out of the app

This is driving me crazy. I have a new S7 and when I play my playlist, if I go out of the app, the next song won't play. I have tried to reinstall it but no luck. It seems to work correctly only 15% of the time.Is this an issue with Marshmallow?

Casual Listener

This is driving me crazy. I have a new S7 and when I play my playlist, if I go out of the app, the next song won't play. I have tried to reinstall it but no luck. It seems to work correctly only 15% ...

xelalex24

Casual Listener

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Solved!! HELP!!! A device that's not mine keeps playing music on my account.

So just as the headline reads, I will have my spotify app randomly open and start playing music that i dont even listen to, and when i look at what device its playing on, its not one mine. How do i stop this from happening?

Casual Listener

So just as the headline reads, I will have my spotify app randomly open and start playing music that i dont even listen to, and when i look at what device its playing on, its not one mine.   H...

xaiimstarx

Casual Listener

23633 Views

10 replies

0 likes

  • 23633 Views
  • 10 replies
  • 0 likes

Spotify app with premium account

I'm using spotify for 16 months now an I really loved it.. until my phone downloaded this update..Now I'm paying 10€ per month for listening to music with an app, that doesn't work really good.If I don't close the app but go back to the desktop and I...

Casual Listener

I'm using spotify for 16 months now an I really loved it.. until my phone downloaded this update.. Now I'm paying 10€ per month for listening to music with an app, that doesn't work really good. If...

Aluna

Casual Listener

551 Views

2 replies

0 likes

  • 551 Views
  • 2 replies
  • 0 likes

Spotify is logging

I ask for my father. When he use spotify on mobile Phone or tablet, after playing some songs it disconnect and falls out. What can be the problem?

Regular

I ask for my father. When he use spotify on mobile Phone or tablet, after playing some songs it disconnect and falls out. What can be the problem?

Vier1974

Regular

853 Views

6 replies

0 likes

  • 853 Views
  • 6 replies
  • 0 likes

Storage need help

The first time I used premium it downloaded all songs without using any space on my driod turbo, but this time is downloading all the songs using space. What is going on?

Casual Listener

The first time I used premium it downloaded all songs without using any space on my driod turbo, but this time is downloading all the songs using space. What is going on?

Daniel

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Serious Security Issue - Someone I don't know on my account.

Dear Spotify, This is NOT the first time this happened. Someone keeps going on my Spotify to listen to random songs. Happens regardless of which wifi network I connect to. This is not acceptable. I've changed my password for security but this should ...

Visitor

Dear Spotify,   This is NOT the first time this happened. Someone keeps going on my Spotify to listen to random songs. Happens regardless of which wifi network I connect to. This is not accept...

Daniel

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Last fm Fehler

Servus, habe ständig die Meldung "Last.fm Fehler Benutzername oder Kennwort falsch" auf meinem Android-Handy. In den Settings lässt sich kein Benutzername/Kennwort einstellen, die Beschreibung von Spotfy passt hier nicht. Ebenso kann ich in den Enste...

Casual Listener

Servus,   habe ständig die Meldung "Last.fm Fehler Benutzername oder Kennwort falsch" auf meinem Android-Handy. In den Settings lässt sich kein Benutzername/Kennwort einstellen, die Beschreibu...

Daniel

Community Legend

974 Views

1 replies

0 likes

  • 974 Views
  • 1 replies
  • 0 likes

Acer Z330 Android L Spotify 5.0.0.956 SD Card Storage

Hello! I just want to share this. I have found a work around to put Spotify files in your SD card whilst using Android L. Android Lollipop's default storage is internal that is why we users of the OS have trouble directing the storage to SD card. I d...

Casual Listener

Hello! I just want to share this. I have found a work around to put Spotify files in your SD card whilst using Android L. Android Lollipop's default storage is internal that is why we users of the OS...

rudieaparente

Casual Listener

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Spotify won't download music to SD card

So I recently got a new phone, the acer liquid Z330 with android version 5.1.1 on it. The spotify app is on version 4.2.0.739. When setting up my phone I first turned it on and installed some stuff without an SD card in it, including spotify. Later I...

Regular

So I recently got a new phone, the acer liquid Z330 with android version 5.1.1 on it. The spotify app is on version 4.2.0.739.     When setting up my phone I first turned it on and ...

rudieaparente

Casual Listener

1365 Views

6 replies

0 likes

  • 1365 Views
  • 6 replies
  • 0 likes

Continually deleted offline content

Hi. Can I ask for support in resetting my offline content please.Every time I log in my downloaded content dissappears and has only started to happen in the last 2 weeks.Username is bacorr. 73ThanksBrian

Newbie

Hi. Can I ask for support in resetting my offline content please. Every time I log in my downloaded content dissappears and has only started to happen in the last 2 weeks. Username is bacorr. 73 ...

jonasherdegen

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes