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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118043 Views

27 replies

4 likes

  • 118043 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237591 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237591 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598349 Views

79 replies

3 likes

  • 598349 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490924 Views

581 replies

42 likes

Account
Free
  • 490924 Views
  • 581 replies
  • 42 likes

music stops randomly

Music stops randomly on my doogee f5, does not matter if i use other wifi...

Newbie

Music stops randomly on my doogee f5, does not matter if i use other wifi...

Daniel

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Updated Samsung Galaxy 6 - WONT PLAY NEXT SONG AUTOMATICALLY

Did a software update on samsung galaxy 6 and now Spotify wont automatically play the next song only on my phone, tried clean re-install...

Newbie

Did a software update on samsung galaxy 6 and now Spotify wont automatically play the next song only on my phone, tried clean re-install...

Daniel

Community Legend

815 Views

3 replies

0 likes

  • 815 Views
  • 3 replies
  • 0 likes

Play local mp3-files in android app

Hi Is there some way I can import/play the mp3-files I have on my phone in the Spotify app? I looked around and the only solution I could find was to make a playlist on my computer and import that.But!Using a computer to create a playlist of my mp3-f...

Newbie

Hi    Is there some way I can import/play the mp3-files I have on my phone in the Spotify app?    I looked around and the only solution I could find was to make a playlist on ...

Daniel

Community Legend

1270 Views

1 replies

0 likes

  • 1270 Views
  • 1 replies
  • 0 likes

Not enough memory?

Hey I have an android phone and I've had Spotify for more than 5 years and had the same problem over and over, as soon as I slide the offline button it starts the download again, now it is saying I do not have enough memory to download any more songs...

Visitor

Hey I have an android phone and I've had Spotify for more than 5 years and had the same problem over and over, as soon as I slide the offline button it starts the download again, now it is saying I d...

Daniel

Community Legend

785 Views

1 replies

0 likes

Sporitfy memory full
  • 785 Views
  • 1 replies
  • 0 likes

My songs won't load?

I have just purchased the Samsung s6 and every time I click on "songs" it won't load any but I can play music through "recent artists" why is this?

Newbie

I have just purchased the Samsung s6 and every time I click on "songs" it won't load any but I can play music through "recent artists" why is this?

Daniel

Community Legend

1989 Views

1 replies

0 likes

  • 1989 Views
  • 1 replies
  • 0 likes

Songs refusing to download onto Android device from Local

I have a song that I have downloaded locally from desktop to device many many times, but suddenly the device refuses to download it. I can see it in the list it just wont download. I can play it on my desktop Spotify from local file. Any advice ?

Casual Listener

I have a song that I have downloaded locally from desktop to device many many times, but suddenly the device refuses to download it.   I can see it in the list it just wont download. I can pla...

larrea06

Casual Listener

736 Views

4 replies

0 likes

  • 736 Views
  • 4 replies
  • 0 likes

Saved songs erased (gone!)

Today, without doing anything, I entered to my saved songs and they were all gone. Those i've been saving for years, and now there lost, the list of saved songs is empty. So, someone can help me get those back? Please! :'(

Casual Listener

Today, without doing anything, I entered to my saved songs and they were all gone. Those i've been saving for years, and now there lost, the list of saved songs is empty. So, someone can help me get ...

MattSuda

Spotify Star

687 Views

1 replies

0 likes

erased
Erased music
saved songs
  • 687 Views
  • 1 replies
  • 0 likes

Paying playlists on sonos

When i go to a friends house that has sonos i try to search my spotify playlists. When i do none of them come up. I have the ones i want made public. and they have spotify premium as well. Please help

Casual Listener

When i go to a friends house that has sonos i try to search my spotify playlists. When i do none of them come up. I have the ones i want made public. and they have spotify premium as well. Please help

zconflictz

Casual Listener

543 Views

2 replies

0 likes

  • 543 Views
  • 2 replies
  • 0 likes

Computer music files

How do I move music on my computer to Spotify.

Newbie

How do I move music on my computer to Spotify.

Daniel

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Spotify app for Samsung Galaxy Y

I recently found a samsung galaxy Y in the closet that my dad used to use. It's the GT-S5360 model and the OS is 2.3.6. I was trying to install the spotify app and found out the new version doesn't work with the device. Can someone provide me with a ...

Casual Listener

I recently found a samsung galaxy Y in the closet that my dad used to use. It's the GT-S5360 model and the OS is 2.3.6. I was trying to install the spotify app and found out the new version doesn't w...

Daniel

Community Legend

3178 Views

1 replies

0 likes

  • 3178 Views
  • 1 replies
  • 0 likes

Says im not a premium member

I upgraded my phone plane and added a second line. Now it has me as a free member even though the rogers website has me as premium member as part of my plan.I have not activated the second number with a user account yet, do they both have to be actic...

Newbie

I upgraded my phone plane and added a second line. Now it has me as a free member even though the rogers website has me as premium member as part of my plan. I have not activated the second number...

Daniel

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Como sacar el modo aletorio

Hola quiero escuchar las canciones sin tener que ponerlo en modo aletorio ¿se podria?

Newbie

Hola quiero escuchar las canciones sin tener que ponerlo en modo aletorio ¿se podria?

Daniel

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Android 4.4 KitKat low-power audio playback support?

hey, just got my nexus 5. i'm really eager for all battery improvments and KitKat has introduced low-power audio playback, by getting the DSP to do the work: http://www.android.com/versions/kit-kat-4-4/ https://developer.android.com/about/versions/ki...

Visitor

hey,   just got my nexus 5. i'm really eager for all battery improvments and KitKat has introduced low-power audio playback, by getting the DSP to do the work: http://www.android.com/...

utack2

Gig Goer

4771 Views

6 replies

8 likes

  • 4771 Views
  • 6 replies
  • 8 likes

When i click a song to listen , i can listen song only 1 second

When i click a song to listen , i can listen song only 1 second. And songs stop suddenly.

Visitor

When i click a song to listen , i can listen song only 1 second. And songs stop suddenly.

Nico

Community Legend

992 Views

8 replies

0 likes

  • 992 Views
  • 8 replies
  • 0 likes

Music interrupted by "avs media demo"

Hi there community, My music is being interrupted every 20-30 seconds by a female voice with a british accent saying (I think)AVS media demo. It just started on my drive home, using galaxy s3 Any suggestions? Thank you

Newbie

Hi there community,   My music is being interrupted every 20-30 seconds by a female voice with a british accent saying (I think)AVS media demo. It just started on my drive home, using galaxy...

Ringo_Stalin

Regular

7459 Views

4 replies

0 likes

  • 7459 Views
  • 4 replies
  • 0 likes

Solved!! Premium Account. Android. Spotify closes Randomly and excessively!!!!!

While I am listening to any and all music on my premium account, spotify closes the app on me. It's while my screen is asleep, but it will play for 10 to 60 minutes before it happens. Anyone else having these issues I can't seem to find a fix. I've u...

Casual Listener

While I am listening to any and all music on my premium account, spotify closes the app on me. It's while my screen is asleep, but it will play for 10 to 60 minutes before it happens. Anyone else hav...

Outatime1985

Casual Listener

1317 Views

4 replies

0 likes

  • 1317 Views
  • 4 replies
  • 0 likes

Premium

El día de ayer pague en el oxxo una cuenta premium,& el día de hoy aún no me han cargado a mi cuenta...

Newbie

El día de ayer pague en el oxxo una cuenta premium,& el día de hoy aún no me han cargado a mi cuenta...

Daniel

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Problème d'ouverture de l'appli

Bonjour,J'ai récemment essayer de transférer le stockage des données de l'application sur ma carte SD (je suis sous Android). Malheureusement, la procédure s'est stoppée en cours de déroulement en m'affichant un message comme quoi il y a avait un pro...

Casual Listener

Bonjour, J'ai récemment essayer de transférer le stockage des données de l'application sur ma carte SD (je suis sous Android). Malheureusement, la procédure s'est stoppée en cours de déroulement en ...

trackers-fr

Casual Listener

1206 Views

2 replies

0 likes

Windows
  • 1206 Views
  • 2 replies
  • 0 likes

offline music playing issue

Hi, in a few weeks i played music in offline mode (switch in settings) and did can played offline music only (the app excluyed automatic the no offline music). Today i try to play with the switch offline mode (on) and the app dont discard the NO offl...

Newbie

Hi, in a few weeks i played music in offline mode (switch in settings) and did can played offline music only (the app excluyed automatic the no offline music).   Today i try to play with the s...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Making playlists with local files available online- for friends and Amazon Echo

I've been making playlists on iTunes for ages, and just made the switch Spotify as my primary music player.I was pleased with how easy it is to move my carefully crafted mp3 playlists into Spotify, and continue to edit and add from a much bigger libr...

Newbie

I've been making playlists on iTunes for ages, and just made the switch Spotify as my primary music player. I was pleased with how easy it is to move my carefully crafted mp3 playlists into S...

Daniel

Community Legend

6058 Views

1 replies

0 likes

  • 6058 Views
  • 1 replies
  • 0 likes