Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
209478 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
558820 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461893 Views
575 replies
39 likes
I pay for premium but Spotify won't only play Shuffle. I have a Galaxy S7 and also had the same problem on my Galaxy S5. I have never been able to contact anybody with my issues.its so difficult to get help amd i pay $9.99 a month for what? For strai...
I pay for premium but Spotify won't only play Shuffle. I have a Galaxy S7 and also had the same problem on my Galaxy S5. I have never been able to contact anybody with my issues.its so difficult to g...
Community Legend
495 Views
1 replies
0 likes
Hi there! Is it possible tor reset the Android APP to its default settings?? []sRoger
Hi there! Is it possible tor reset the Android APP to its default settings?? []s Roger
Community Legend
47665 Views
1 replies
2 likes
I haven't been able to download anything to be available offline in a few weeks. Deleted cache uninstalled and reinstalled several times have 10gig free space HTC m9 up to date. If I switch from offline to online sometimes it will download one track ...
I haven't been able to download anything to be available offline in a few weeks. Deleted cache uninstalled and reinstalled several times have 10gig free space HTC m9 up to date. If I switch from offl...
Casual Listener
1124 Views
6 replies
0 likes
I have a premium account and everything was working fine. Now everytime I hit the play button it immediately pauses. So I can't listen to the track. I've already unistalled it but the bug continues. What should I do?
I have a premium account and everything was working fine. Now everytime I hit the play button it immediately pauses. So I can't listen to the track. I've already unistalled it but the bug continues. ...
Casual Listener
952 Views
2 replies
0 likes
Hey, Dont know if this should work or not, but its not.. Got a Moto 360 (2nd gen) that im controlling Spotify with, works great to play/pause/next and change volume when playing on phone.. but when playing over Spotify Connect (Marantz receiver) im u...
Hey, Dont know if this should work or not, but its not.. Got a Moto 360 (2nd gen) that im controlling Spotify with, works great to play/pause/next and change volume when playing on ...
Regular
1215 Views
2 replies
0 likes
When i listening (online or offline) sound level is changing by itself. I changed quality options to high quality. But its still continue. What can i do?
When i listening (online or offline) sound level is changing by itself. I changed quality options to high quality. But its still continue. What can i do?
Community Legend
1390 Views
3 replies
0 likes
Won't play says im running out of space
Won't play says im running out of space
Community Legend
387 Views
1 replies
0 likes
Is there a way when i use spotify to atream music can i have it auromaticky share what i play to facebook or so i have to do that manually for every song.
Is there a way when i use spotify to atream music can i have it auromaticky share what i play to facebook or so i have to do that manually for every song.
Community Legend
436 Views
1 replies
0 likes
Hi, I had spotify premium before but has expired. Im planning to renew it again but I'll be going to the UK soon. Will my premium still be working ? Im from the Philippines.Thank you
Hi, I had spotify premium before but has expired. Im planning to renew it again but I'll be going to the UK soon. Will my premium still be working ? Im from the Philippines. Thank you 🙂
Community Legend
979 Views
5 replies
0 likes
Hi, Been using spotify on my android phone for years with no problem. Installed it on my nexus 9 (android 6.0.1) and got a really wierd bug. When im in portrait mode looking at a playlist all songs have a static / crackling sound every few seconds. T...
Hi, Been using spotify on my android phone for years with no problem. Installed it on my nexus 9 (android 6.0.1) and got a really wierd bug. When im in portrait mode looking at a playlist al...
Casual Listener
854 Views
2 replies
2 likes
Hi! First things first:My car: Lexus CT200hMy phone: Huawei Honor 3C with Android 4.4.2 (latest version possible) My problem:So my phone is paired with my car with bluetooth. I use it as a music player. When I use spotify, the sound works just fine b...
Hi! First things first: My car: Lexus CT200h My phone: Huawei Honor 3C with Android 4.4.2 (latest version possible) My problem: So my phone is paired with my car with bluetooth. ...
Newbie
2288 Views
5 replies
0 likes
Hello, (been looking on here for 30 minutes but have not found a solution) i have a long drive to work on the highway and want a safe way to switch tracks. I would just open my phone type in my pin code click next track but thats too dangerous. I don...
Hello, (been looking on here for 30 minutes but have not found a solution) i have a long drive to work on the highway and want a safe way to switch tracks. I would just open my phon...
Regular
24505 Views
5 replies
0 likes
Hi, when driving in my car, i have my HTC One M8 connected to my Car Audio via Bluetooth. I listen to spotify and also have a radar warner app running. This radar warning app mutes (or decreases) the sound of other apps for a short time to announce r...
Hi, when driving in my car, i have my HTC One M8 connected to my Car Audio via Bluetooth. I listen to spotify and also have a radar warner app running. Th...
460 Views
0 replies
0 likes
Why the song "Believe", of Civil Twilight in not available?
Why the song "Believe", of Civil Twilight in not available?
Community Legend
999 Views
3 replies
0 likes
I tried to display user's information, and by using Android Spotify SDK's web API wrapper, the method I can call is:void getMe(Callback callback); and the UserPrivate does not contains the user id, even the email field is empty. Is there any other wa...
I tried to display user's information, and by using Android Spotify SDK's web API wrapper, the method I can call is: void getMe(Callback<UserPrivate> callback); and the UserPrivate do...
Casual Listener
2443 Views
2 replies
0 likes
In a stunning display of coding brilliance it seems the great minds at Spotify has made it impossible for me to use their Android app. They seem to have accomplished this by throwing an account link question in my face directly after logging in. I in...
In a stunning display of coding brilliance it seems the great minds at Spotify has made it impossible for me to use their Android app. They seem to have accomplished this by throwing an account link ...
442 Views
0 replies
0 likes
Hi, i have spotify premium and i tried to dowload my songs and it did, but when i close the app, and turn off my wi-fi and open spotify again to listen my downloaded songs it says song not avilable until i turn on my wi fi and it says that i haven't ...
Hi, i have spotify premium and i tried to dowload my songs and it did, but when i close the app, and turn off my wi-fi and open spotify again to listen my downloaded songs it says song not avilable u...
Regular
2201 Views
11 replies
0 likes
I have a strange issues that I am hoping someone can help me with! If I plug in headphones and listen to Spotify the sound is vrey distroed - heavy base sound and almost impossible to identify the songs. When I listen to music via the phones music ap...
I have a strange issues that I am hoping someone can help me with! If I plug in headphones and listen to Spotify the sound is vrey distroed - heavy base sound and almost impossible to identify the so...
Regular
11890 Views
8 replies
0 likes
I have done EVERYTHING I can and Spotify will not save the my SD card!! I've uninstalled it and did a clean install 4 times, ive formatted the SD card. I've set download quality to high AND extreme. Ive deletes the cash and data 4 times. NOTHING WORK...
I have done EVERYTHING I can and Spotify will not save the my SD card!! I've uninstalled it and did a clean install 4 times, ive formatted the SD card. I've set download quality to high AND extreme. ...
Community Legend
771 Views
1 replies
0 likes
Out of nowhere I can't sign into my premium account. It keeps telling me something went wrong when trying to enter my app, but then signs me into more of what looks like the free site. What is happening!
Out of nowhere I can't sign into my premium account. It keeps telling me something went wrong when trying to enter my app, but then signs me into more of what looks like the free site. What is happen...
Community Legend
1157 Views
1 replies
0 likes
