Help Wizard

Step 1


Detecting devices

Detecting devices

Why my spotify account keeps detecting three devices even though I only have one.

It keeps on deleting my downloaded songs!! It's so FRUSTRATING!!!

1 Reply

Hi @iachimo011and welcome to the community!


Are you able to tell me what devices Spotify is detecting please? If you have the app installed on things like laptops, smart TV's, tablets, other smart phones etc, the app will detect these as seperate devices.


Also, are you accessing Spotify over WiFi? It may be that your WiFi is not secure and other users are 'piggybacking' on your network - try changing the WiFi password in your router settings to something only you know and see if this solves the problem!

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