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Difficulties to follow artists

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Difficulties to follow artists

Regular

Hello,

I have issues when i want to follow an artist : sometimes i check the box on an artist's page but it doesn't show up on general artist's page like on the screen :

 


1419937191-screenshot-2014-12-30-11-54-37.png 1419937192-screenshot-2014-12-30-11-54-46.png

It's the same with registrered music and with some artists that i followed one day and still appeared on artist's page...

Thanks.

8 Replies
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Re: Difficulties to follow artists

Regular

Pictures edit.

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Re: Difficulties to follow artists

Spotify Legend

@jeremypsl wrote:

Hello,

I have issues when i want to follow an artist : sometimes i check the box on an artist's page but it doesn't show up on general artist's page like on the screen :

 


1419937191-screenshot-2014-12-30-11-54-37.png 1419937192-screenshot-2014-12-30-11-54-46.png

It's the same with registrered music and with some artists that i followed one day and still appeared on artist's page...

Thanks.


Hey @jeremypsl,

 

Just to confirm - are these pictures from your own device? 

 

Which version of Spotify are you running?

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Re: Difficulties to follow artists

Regular

Yes this is my device.

 

Samsung Galaxy S5 - Android 5.0

Spotify 1.9.0.1273

 

This is the same on my Pc (Windows 8.1), on the app and on Firefox.

 

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Re: Difficulties to follow artists

Regular

Little up...

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Re: Difficulties to follow artists

Community Legend

Can you give a clean install a shot?


[GUIDE] How to fix common issues for Spotify on Android


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
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Re: Difficulties to follow artists

Regular

I tried that but it's not working.

I have the same issue on my PC, maybe i reach the maximum artists followed...

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Re: Difficulties to follow artists

Community Legend

I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
Highlighted

Re: Difficulties to follow artists

Regular

Ok, thanks !

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