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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

399234 Views

548 replies

35 likes

Account
Free
  • 399234 Views
  • 548 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8570 Views

0 replies

7 likes

  • 8570 Views
  • 0 replies
  • 7 likes

Spotify suddenly closes when Your Music menu is chosen without any error message

Description Spotify suddenly closes when I select Your Music in the menu. The app just closes without any error message displayed. What are the steps you took to get to the error/issue? (We need to know what you are doing so we can do the exact same ...

Newbie

Description Spotify suddenly closes when I select Your Music in the menu. The app just closes without any error message displayed.   What are the steps you took to get to the error/issue? ...

Daniel

Community Legend

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes

T-Hub 2 spotify app shuts down on your music drop down

Hi i have an issues with app on T-Hub 2, it has been working fine for the past few months and this week once you select the your music drop down it shuts the app and you cant reopen without it shutting down straight away. i have uninstalled and re-in...

Visitor

Hi i have an issues with app on T-Hub 2, it has been working fine for the past few months and this week once you select the your music drop down it shuts the app and you cant reopen without it shutti...

Daniel

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Spotify Connect issues with Car Bluetooth.

I have an ap that starts Spotify when ever I connect my phone to blue tooth. So that when I get in my car and turn it on the phone automaticaly turns on spotify. That way I don't have to mess with my phone every time I get in the car. The issue is th...

Newbie

I have an ap that starts Spotify when ever I connect my phone to blue tooth.  So that when I get in my car and turn it on the phone automaticaly turns on spotify.  That way I don't have to ...

camillo75

Community Legend

1364 Views

2 replies

0 likes

  • 1364 Views
  • 2 replies
  • 0 likes

Where is My Music on Android?

I can enter My Music from my desktop, but not any longer through my Android Device. It's simply not a part of the menu. Does anybody know why? I am a premium user.

Newbie

I can enter My Music from my desktop, but not any longer through my Android Device. It's simply not a part of the menu. Does anybody know why? I am a premium user.

Daniel

Community Legend

800 Views

4 replies

0 likes

  • 800 Views
  • 4 replies
  • 0 likes

Moto G - Downloaded tracks keep dissapearing

Hi, got a brand new Moto G and having a big issue with spotify. I cannot use the offline feature as spotify will not save downloaded tracks. I have downloaded my entire collection THREE TIMES since yesterday (about ~1100 tracks). Everytime I quit the...

Casual Listener

Hi,   got a brand new Moto G and having a big issue with spotify. I cannot use the offline feature as spotify will not save downloaded tracks. I have downloaded my entire collection THREE TI...

Daniel

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Solved!! spotify crashes on xperia z1 compact

Hello, I've been using Spotify app on my xperia z1c for about 2 hours without problem and then it stopped and it doesn't work anymore. What can i do?

Newbie

Hello, I've been using Spotify app on my xperia z1c for about 2 hours without problem and then it stopped and it doesn't work anymore. What can i do?

yo_daniel

Casual Listener

2675 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Spotify won't detect Android device through Wifi -- This is pathetic, Spotify team

Guys.Look up "Spotify won't detect Android" or anything along that line on Google. The sheer number of results you get is absolutely pathetic. At this point, it's not even a niche issue -- It's an issue a vast majority of Android users are facing. An...

Casual Listener

Guys. Look up "Spotify won't detect Android" or anything along that line on Google.  The sheer number of results you get is absolutely pathetic. At this point, it's not even a niche issue ...

Trambuster

Casual Listener

1363 Views

5 replies

3 likes

  • 1363 Views
  • 5 replies
  • 3 likes

Solved!! HTC M8 Widget very Buggy

Hello Community First i wanted to ask if someone else has the same issue before i post it in the "Ongoing Issues" Topic. He doesn't reinstalled cause he has about 2500 songs and he don't want to resync all. So this is just a general question if someo...

Community Legend

Hello Community 🙂  First i wanted to ask if someone else has the same issue before i post it in the "Ongoing Issues" Topic. He doesn't reinstalled cause he has about 2500 songs and he don't w...

Amarro

Community Legend

720 Views

2 replies

0 likes

  • 720 Views
  • 2 replies
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deleting mutable music at once

Not sure how to get rid of my music from songs, I wanna get rid of all of it so I can select fulls albums to have it more organized.

Newbie

Not sure how to get rid of my music from songs, I wanna get rid of all of it so I can select fulls albums to have it more organized.

Daniel

Community Legend

458 Views

2 replies

0 likes

  • 458 Views
  • 2 replies
  • 0 likes

the music plays but the audio stopps in some areas of the song

While playing a song on android s4 galaxy most current spotify release often the audio stops while the play moves forward. Some areas of the songtimeline are playing - some not. When i go to the previous song and back it works in most cases.

Newbie

While playing a song on android s4 galaxy most current spotify release often the audio stops while the play moves forward. Some areas of the songtimeline are playing - some not. When i go to the prev...

Daniel

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Offline música skipping

I bought a new tablet, and the offline list always skip. Every few seconds the song stops and continues. I tried uninstalling and reinstalling, and it still happens with the new stuff I downloaded. The tablet is brand new, and I haven't really loaded...

Newbie

I bought a new tablet, and the offline list always skip. Every few seconds the song stops and continues. I tried uninstalling and reinstalling, and it still happens with the new stuff I downloaded. ...

Daniel

Community Legend

539 Views

1 replies

0 likes

Android
skips
  • 539 Views
  • 1 replies
  • 0 likes

App crash

I have a kindle fire hd 8' 9". When i open the app it crashes unless i can quickly get out of the my songs/playlist tab. if i can get out the 0.5 seconds before it crashes the app works like a charm so long as i stay away from that section. i cleared...

Newbie

I have a kindle fire hd 8' 9". When i open the app it crashes unless i can quickly get out of the my songs/playlist tab. if i can get out  the 0.5 seconds before it crashes the app works like a ...

Daniel

Community Legend

1099 Views

1 replies

0 likes

  • 1099 Views
  • 1 replies
  • 0 likes

Solved!! Add local files without sync or adding them automatically to Spotify

Hi, I decided to buy Spotify Premium to try it out since I really like the idea of having quick access to a lot of music. As of now, I've collected music and stored it digitally on my phone so I've got about 50 gb of local music on my SD card. Since ...

Casual Listener

Hi,   I decided to buy Spotify Premium to try it out since I really like the idea of having quick access to a lot of music. As of now, I've collected music and stored it digitally on my phon...

Potatismos

Casual Listener

1542 Views

2 replies

0 likes

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  • 2 replies
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App runs in the background but display closes - Samsung Galaxy Tab 10.1

Description The Spotify app starts on my tablet and then after briefly displaying the “Your Music screen appears to stop and drops me back to the home screen. However I have found that using connect from my phone I can still control the app on the ta...

Casual Listener

Description The Spotify app starts on my tablet and then after briefly displaying the “Your Music screen appears to stop and drops me back to the home screen. However I have found that using connec...

edelstahlspuele

Newbie

2231 Views

9 replies

0 likes

crashes
tablet
  • 2231 Views
  • 9 replies
  • 0 likes

Solved!! Confused about why Play Store shows Spotify makes In-app purchases?

Hello all! I'm thinking about subscribing but I'm quite confused. I'm currently using Google Wallet for managing other subscriptions and I've seen that Google Play Store shows Spotify app make "in-app purchase", supposedly through Google in-app Billi...

Newbie

Hello all!   I'm thinking about subscribing but I'm quite confused. I'm currently using Google Wallet for managing other subscriptions and I've seen that Google Play Store shows Sp...

Daniel

Community Legend

11414 Views

1 replies

0 likes

  • 11414 Views
  • 1 replies
  • 0 likes

Android Notification bar transparency

Hello, in every mode (playlist view, search, etc) the Android Statusbar is transparent and looks pretty in the same color as the Spotify Background.Only in now playing mode, where i personally think it's most important, the notification bar stays bla...

Newbie

Hello,   in every mode (playlist view, search, etc) the Android Statusbar is transparent and looks pretty in the same color as the Spotify Background. Only in now playing mode, where i pers...

Daniel

Community Legend

1537 Views

1 replies

2 likes

  • 1537 Views
  • 1 replies
  • 2 likes

Playlist won't stay synced

I've downloaded all of my Playlist and had no issue for a week. Now one of my playlists is showing a handful of songs being downloaded. It says I need to turn on 2g/3g to start syncing and downloading. How do I go about doing that.

Newbie

I've downloaded all of my Playlist and had no issue for a week. Now one of my playlists is showing a handful of songs being downloaded. It says I need to turn on 2g/3g to start syncing and downloadin...

Daniel

Community Legend

543 Views

2 replies

0 likes

  • 543 Views
  • 2 replies
  • 0 likes

Playback Stops Half Way Through Song

I have an unrooted HTC One M8 and the playback on the app stops approx. halfway through the song but shows to still be playing with no sound. I've tried pausing and playing but it just shows that it's playing with no sound still. I've tried closing a...

Newbie

I have an unrooted HTC One M8 and the playback on the app stops approx. halfway through the song but shows to still be playing with no sound. I've tried pausing and playing but it just shows tha...

Daniel

Community Legend

979 Views

2 replies

0 likes

  • 979 Views
  • 2 replies
  • 0 likes

unable to add to my music

I am unable to add new artists to "my music" list. Is there type of limit on how many artists you can have on the list?

Newbie

I am unable to add new artists to "my music" list. Is there type of limit on how many artists you can have on the list? 

Daniel

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes