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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118791 Views

27 replies

4 likes

  • 118791 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239627 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239627 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600509 Views

79 replies

3 likes

  • 600509 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492939 Views

581 replies

42 likes

Account
Free
  • 492939 Views
  • 581 replies
  • 42 likes

another person use my Spotify

So sinne last week I've had some problems with music pausing and it says that another person uses my Spotify. No one else than me has access to my account. But I did sign out from every unit and I also changed my password twice but it still happening...

Casual Listener

So sinne last week I've had some problems with music pausing and it says that another person uses my Spotify. No one else than me has access to my account. But I did sign out from every unit and I al...

Mathilda97

Casual Listener

532 Views

3 replies

0 likes

  • 532 Views
  • 3 replies
  • 0 likes

Getting message - offline synced on more then 3 devices

Hello, My Galaxy S4 keeps unsynching my offline content saying the following: Offline synced on more then 3 devices However, when I go into my account I see only 2 devices synched - my Galaxy S4 phone and an ipad. Why does it keep doing this? I am ab...

Newbie

Hello,   My Galaxy S4 keeps unsynching my offline content saying the following:   Offline synced on more then 3 devices   However, when I go into my account I see only 2 de...

OviiiOne

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Very specific Windows -> HTC One m8 problem with local tracks

So problem is as follows, and only affects the m8: If I have a playlist that consists of files not in Spotify otherwise (Namely soundtracks of things), the tracks will not sync to m8. I've tried different PC's (Laptop running Win 8 instead of win 8.1...

Regular

So problem is as follows, and only affects the m8:   If I have a playlist that consists of files not in Spotify otherwise (Namely soundtracks of things), the tracks will not sync to m8. I've...

Deroven

Regular

1014 Views

4 replies

0 likes

  • 1014 Views
  • 4 replies
  • 0 likes

I can't delete local files

Hi! I have spotify premium on my smartphone and when I set an album as available offline everything it's ok, but when I switch again to make it unavailable it doesn't get deleted from the phone... the only way I have to delete the files is by using t...

Casual Listener

Hi! I have spotify premium on my smartphone and when I set an album as available offline everything it's ok, but when I switch again to make it unavailable it doesn't get deleted from the phone... th...

SamuFrr

Casual Listener

1742 Views

2 replies

0 likes

  • 1742 Views
  • 2 replies
  • 0 likes

Spotify and PowerAmp

Since I am unable to get the default Equalizer on my LG G3, POWERAMP has been suggested by many as THE one to get. Problem is that it doesn't incorporate with Spotify and it scans folders for tracks. I don't know how or where Spotify stores tracks or...

Music Fan

Since I am unable to get the default Equalizer on my LG G3, POWERAMP has been suggested by many as THE one to get.    Problem is that it doesn't incorporate with Spotify and it scans fo...

meanrat

Casual Listener

54264 Views

4 replies

2 likes

  • 54264 Views
  • 4 replies
  • 2 likes

Solved!! won't save anymore songs to my music.

I'm using the spotify android app on my Samsung note 2. I have been able to save songs until today. I only have about 50 songs saved so far. I click on the "+" and it says song has been saved to my music but when I check, it's not there. I have tried...

Casual Listener

I'm using the spotify android app on my Samsung note 2. I have been able to save songs until today. I only have about 50 songs saved so far. I click on the "+" and it says song has been saved to my m...

jagerman801

Casual Listener

25362 Views

2 replies

0 likes

  • 25362 Views
  • 2 replies
  • 0 likes

Simple question - How to close Spotify on Android?

Hello I'm using Premium Spotify on my LG L9 and I have around 1000 songs on my SD Card. After listening music I'm closing app by Android Task Manager (something like here http://puu.sh/fxkP5/3b219a8908.jpg (it's not my screenshot )). When I want list...

Roadie

Hello I'm using Premium Spotify on my LG L9 and I have around 1000 songs on my SD Card. After listening music I'm closing app by Android Task Manager  (something like here http://puu.sh/f...

GavinHenderson6

Roadie

2497 Views

3 replies

1 likes

  • 2497 Views
  • 3 replies
  • 1 likes

Is it possible to play local files offline on spotify free?

Hi everyone, I just created playlists of my Local Files on Windows Spotify client and synced to my Android smartphone. I set the offline flag on but when I'm offline (airplane mode) I can't play my local files playlist, is it normal? Do I have to upg...

Casual Listener

Hi everyone,   I just created playlists of my Local Files on Windows Spotify client and synced to my Android smartphone. I set the offline flag on but when I'm offline (airplane mode) I can'...

GavinHenderson6

Roadie

1408 Views

4 replies

0 likes

  • 1408 Views
  • 4 replies
  • 0 likes

Premium December deal

Hi, I purchased Spotify Premium in December with the deal that gives you 2 or 3 months free. (Can't remember exactly what One). I have gone on today and it isn't there. The payment went out on the 12th Dec and now it is free membership again. What's ...

Newbie

Hi, I purchased Spotify Premium in December with the deal that gives you 2 or 3 months free. (Can't remember exactly what One). I have gone on today and it isn't there. The payment went out on the 12...

MattSuda

Spotify Star

718 Views

2 replies

0 likes

  • 718 Views
  • 2 replies
  • 0 likes

Keine Playbuttons im sperrbildschirm

Hallo erstmal:)Ich habe ein problem seit dem neuen android update mit spotify, ich weiß nicht ob es da dran liegt oder an spotify? Wenn ich musik höre und in den sperrbildschirm gehe kann ich die musik von dort aus nicht wechseln hoffe auf hilfe Dank...

Newbie

Hallo erstmal:) Ich habe ein problem seit dem neuen android update mit spotify, ich weiß nicht ob es da dran liegt oder an spotify? Wenn ich musik höre und in den sperrbildschirm gehe kann ich die m...

531 Views

0 replies

0 likes

  • 531 Views
  • 0 replies
  • 0 likes

No sound thru Bluetooth in Car.

I specifically reinstalled Spotify on my android phone so I could connect to the Bluetooth in my new car. I tried it today for the first time -- and the Spotify ad played just fine thru my car speakers, but then the music had no sound. I could see it...

Visitor

I specifically reinstalled Spotify on my android phone so I could connect to the Bluetooth in my new car. I tried it today for the first time -- and the Spotify ad played just fine thru my car speake...

461 Views

0 replies

0 likes

Android
bluetooth
  • 461 Views
  • 0 replies
  • 0 likes

Solved!! playing First minute of songbthen moving on

Hello! I had to reienstall the app to my Samsung Galaxy S2 this weekend after reseting my phone. Since doing so, the app is playing 50sec.-1 min of a song before moving into another song. I have checked my settings and I do not have crossfade set.Any...

Casual Listener

Hello! I had to reienstall the app to my Samsung Galaxy S2 this weekend after reseting my phone. Since doing so, the app is playing 50sec.-1 min of a song before moving into another song. I have chec...

meahtenoha

Spotify

7345 Views

18 replies

0 likes

  • 7345 Views
  • 18 replies
  • 0 likes

Unable to hide "Various Artists" from recent section

As you know we can hide an artist or an album from home screen's recent section but if we push menu shortcut (vertical ... thing) for "Various Artists" it can't show a menu for that it says that I need an internet connection but it's just a meaningle...

Regular

As you know we can hide an artist or an album from home screen's recent section but if we push menu shortcut (vertical ... thing) for "Various Artists" it can't show a menu for that it says that I ne...

337 Views

0 replies

1 likes

  • 337 Views
  • 0 replies
  • 1 likes

bass died after phone crashed while using Spotify

Hi so I just got a new samsung tab 3 like a week ago after I downloaded Spotify and all my songs as a premium user I thought why not upgrade to extreme quality....and in the process my phone crashed while multitasking on the Spotify app. I had to for...

Casual Listener

Hi so I just got a new samsung tab 3 like a week ago after I downloaded Spotify and all my songs as a premium user I thought why not upgrade to extreme quality....and in the process my phone crashed ...

Daniel

Community Legend

612 Views

3 replies

0 likes

  • 612 Views
  • 3 replies
  • 0 likes

downloading music

I've done something to where spotify automatically downloads all of my saved music and that is taking up all of my storage on my phone. How do I get it to stop automatically downloading every new thing I save?

Newbie

I've done something to where spotify automatically downloads all of my saved music and that is taking up all of my storage on my phone. How do I get it to stop automatically downloading every new thi...

Daniel

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Logging in to spotify on new device

Hi, Recently got a new phone and tried to log in to my Spotify account via Facebook, upon doing so, it says that my my email account is already in use. Please help.

Newbie

Hi,   Recently got a new phone and tried to log in to my Spotify account via Facebook, upon doing so, it says that my my email account is already in use.    Please help. 

Daniel

Community Legend

1454 Views

1 replies

0 likes

  • 1454 Views
  • 1 replies
  • 0 likes

Spotify goes black when offline

Hi I updated to Premium so I could take my mobile out on my running trips and play music offline. I have a Samsung S4. When I got out of the car, ready to run, I found that Spotify started up with a black/gray screen only showing the word "Spotify" o...

Newbie

Hi  I updated to Premium so I could take my mobile out on my running trips and play music offline. I have a Samsung S4.  When I got out of the car, ready to run, I found that Spotify star...

Daniel

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Spotify not opening on adroid L

Hey my spotify isnt opening anymore it wil crash and then when i go to reopen it stays there with the menu icon and thats it. HTC one M8 Anroid 5.0.1

Visitor

Hey my spotify isnt opening anymore it wil crash and then when i go to reopen it stays there with the menu icon and thats it.   HTC one M8 Anroid 5.0.1  

Daniel

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

tracks are not shown

Hi. in my old spotify account everytime I added a new song in a playlist the track was added automatically into albums, tracks, artist.. now I created a new account and I have to manually add the songs from the playlist to the track list (clicking "s...

Newbie

Hi. in my old spotify account everytime I added a new song in a playlist the track was added automatically into albums, tracks, artist..   now I created a new account and I have to manuall...

MattSuda

Spotify Star

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

Solved!! Can Spotify play a file directly from an Android hard drive?

Is it possible to play mp3 files (or any file type) of tracks that are unavailable in the Spotify database if you have the file on your android? If so, how? There are tracks I would like to listen to through Spotify that are not available to stream f...

Casual Listener

Is it possible to play mp3 files (or any file type) of tracks that are unavailable in the Spotify database if you have the file on your android?  If so, how?   There are tracks I w...

MattSuda

Spotify Star

6547 Views

3 replies

0 likes

  • 6547 Views
  • 3 replies
  • 0 likes