Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210744 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561078 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463026 Views
575 replies
39 likes
Search button not working, close spotify
Search button not working, close spotify
Community Legend
552 Views
1 replies
0 likes
Everytime I try and sync my samsung s3 spotify thinks it is a new devices. This means I spend hours downloading the music to listen offline yet I still dont have a single song to play.
Everytime I try and sync my samsung s3 spotify thinks it is a new devices. This means I spend hours downloading the music to listen offline yet I still dont have a single song to play.
Casual Listener
670 Views
2 replies
0 likes
Until now I saw "Your Music" like an all-in-one and I slided left or right when I needed to change from playlist to song, albums, etc... Today "Your music" has changed and I have to select one option (playlist, songs,...) and if I want to change betw...
Until now I saw "Your Music" like an all-in-one and I slided left or right when I needed to change from playlist to song, albums, etc... Today "Your music" has changed and I have to select one opti...
Roadie
1232 Views
8 replies
0 likes
I have an HTC one and i used to have an HTC evo. When i am listening to my playlists through this device it will start skipping songs all the way to the last song on the playlist regardless of the number of songs on the playlist. If i have the contin...
I have an HTC one and i used to have an HTC evo. When i am listening to my playlists through this device it will start skipping songs all the way to the last song on the playlist regardless of ...
Casual Listener
5378 Views
15 replies
0 likes
Hey. Have been enjoying Spotify on my Galaxy TAB 4 for a while now, and I've noticed that the more you actually try to use the remote, the more problems you get. When I pause a song and then wants to play it again, Spotify simply tells me that the "S...
Hey. Have been enjoying Spotify on my Galaxy TAB 4 for a while now, and I've noticed that the more you actually try to use the remote, the more problems you get. When I pause a song and th...
507 Views
0 replies
0 likes
Basically when I listen to Spotify on my mobile, get a thing where it seems to want to cast to device that's not even mine. Anyway to stop this. Many thanks in advance.
Basically when I listen to Spotify on my mobile, get a thing where it seems to want to cast to device that's not even mine. Anyway to stop this. Many thanks in advance.
Regular
941 Views
3 replies
0 likes
Ya not happy about being given a menu of "your music" and recently played songs every time I open Spotify. Now when I open Spotify I have to choose playlist to go to my playlist. This is cumbersome and not just slightly annoying, massively annoying. ...
Ya not happy about being given a menu of "your music" and recently played songs every time I open Spotify. Now when I open Spotify I have to choose playlist to go to my playlist. This is cumbersome a...
Roadie
931 Views
4 replies
0 likes
Hi, when playing songs the music will stutter when the screen turns off, but plays fine when the screen is on. This happens to downloaded files and streaming if spotify has acces to wifi. Dont happen to downloaded files when spotify hasnt acces to wi...
Hi, when playing songs the music will stutter when the screen turns off, but plays fine when the screen is on. This happens to downloaded files and streaming if spotify ha...
Newbie
52826 Views
27 replies
2 likes
Just moved from an Iphone to a droid turbo and I love it. The only issue I have is that I don't have access to lockscreen controls. I have lockscreen widgets enabled but spotify doesn't show up as an option. I know this is supported for other android...
Just moved from an Iphone to a droid turbo and I love it. The only issue I have is that I don't have access to lockscreen controls. I have lockscreen widgets enabled but spotify doesn't show up as an...
Newbie
3131 Views
10 replies
0 likes
I have a Samsung S4 LTE running Kitkat, and an HP Probook running Windows 7. Have also got the latest mobile update for spotify running. I had a few .wma files lurking on my Samsung of Acoustic versions Marianas Trench did on their Face the Music E.P...
I have a Samsung S4 LTE running Kitkat, and an HP Probook running Windows 7. Have also got the latest mobile update for spotify running. I had a few .wma files lurking on my Samsung of Acoust...
Casual Listener
3027 Views
2 replies
0 likes
the sound quality i get when using spotify on my nexus 7 connected to the ue boom is veery bad, its fine trough aux, even internal speaker are better than bluetooth. other apps(youtube play music etc..) play just fine in the same setup, i have only n...
the sound quality i get when using spotify on my nexus 7 connected to the ue boom is veery bad, its fine trough aux, even internal speaker are better than bluetooth. other apps(youtube pla...
Casual Listener
3021 Views
2 replies
0 likes
The update made my songs stop playing after 20 sekonds after a numerous atemptsof trying reinstallning and reloging it now crashes everytime after i login.
The update made my songs stop playing after 20 sekonds after a numerous atemptsof trying reinstallning and reloging it now crashes everytime after i login.
Community Legend
466 Views
1 replies
0 likes
Hi. I received a new Digital2 tablet (android) this Christmas. When I try to download Spotify on the play store it downloads the mobile version and not the tablet version. What gives? Am I doing something wrong?
Hi. I received a new Digital2 tablet (android) this Christmas. When I try to download Spotify on the play store it downloads the mobile version and not the tablet version. What gives? Am I doing some...
Community Legend
494 Views
1 replies
0 likes
I am premium user and after a crash caused by the instabillity of Android 5.0.1 all my spotify tracks are deleted and I habe to redownload them all.Would somebody hell me to fix this please?
I am premium user and after a crash caused by the instabillity of Android 5.0.1 all my spotify tracks are deleted and I habe to redownload them all. Would somebody hell me to fix this please?
Not applicable
905 Views
4 replies
0 likes
When I hit the song I want to listen at, the shuffle button wiggle. I'm on android with a Motorola Moto G 2nd generation.
When I hit the song I want to listen at, the shuffle button wiggle. I'm on android with a Motorola Moto G 2nd generation.
Regular
1321 Views
9 replies
0 likes
I just started having this problem. I have been trying to put a song from my local files into one of my playlists, but Spotify continually puts in their version of the song - that's not what I want. I already selected ALL of my local files and right-...
I just started having this problem. I have been trying to put a song from my local files into one of my playlists, but Spotify continually puts in their version of the song - that's not what I want. ...
Roadie
2022 Views
3 replies
0 likes
First of all this version starts very slow. Why must i choose 3 times back to close the app . Why start the app in the settings menu ???? Why must we wait 30seconds or more before the music starts to play ??? Getting more on peoples nerves. WHEN WILL...
First of all this version starts very slow. Why must i choose 3 times back to close the app . Why start the app in the settings menu ???? Why must we wait 30seconds or more before the mus...
385 Views
0 replies
0 likes
Cannot listen to local files on android tablet. I no longer have a desktop computer for your dated workaround. Finding that i need more local files for the increasing amount if music you do not have. Will you be sorting this? Google can do it.
Cannot listen to local files on android tablet. I no longer have a desktop computer for your dated workaround. Finding that i need more local files for the increasing amount if music you do not have....
386 Views
0 replies
0 likes
The new update has killed the app. Its slow, frozen and unusable. Can I remove the new update, its bad enough I can't back up to my sd card now this.
The new update has killed the app. Its slow, frozen and unusable. Can I remove the new update, its bad enough I can't back up to my sd card now this.
333 Views
0 replies
0 likes
