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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194808 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194808 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536113 Views

78 replies

3 likes

  • 536113 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439705 Views

565 replies

37 likes

Account
Free
  • 439705 Views
  • 565 replies
  • 37 likes

No local file support android

Cannot listen to local files on android tablet. I no longer have a desktop computer for your dated workaround. Finding that i need more local files for the increasing amount if music you do not have. Will you be sorting this? Google can do it.

Gig Goer

Cannot listen to local files on android tablet. I no longer have a desktop computer for your dated workaround. Finding that i need more local files for the increasing amount if music you do not have....

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Just done the new update on a moto g and it's killed the app. Slow and freezes

The new update has killed the app. Its slow, frozen and unusable. Can I remove the new update, its bad enough I can't back up to my sd card now this.

Newbie

The new update has killed the app. Its slow, frozen and unusable. Can I remove the new update, its bad enough I can't back up to my sd card now this.

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

no internet again and again

Hi all I'm just about ready to chuck it in and get my cd's back on of the attick I use my galaxy s4 via wifi (which is stable) I connect my bluetooth to my sound system, it plays a few tracks then stops and displays no internet. I tried it on my gala...

Casual Listener

Hi all I'm just about ready to chuck it in and get my cd's back on of the attick   I use my galaxy s4 via wifi (which is stable) I connect my bluetooth to my sound system, it plays a few tra...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Newsletter abbestellen

Wenn ich meinen Newsletter abbestellen will funktioniert es nicht. Ich bekomme weiterhin news. I cant unfollow my newsletter. Pls make it manuell! Thx Janis

Newbie

Wenn ich meinen Newsletter abbestellen will funktioniert es nicht. Ich bekomme weiterhin news. I cant unfollow my newsletter. Pls make it manuell! Thx Janis

medako

Casual Listener

1184 Views

6 replies

0 likes

  • 1184 Views
  • 6 replies
  • 0 likes

Solved!! ASUS Transformer T101 Shutting down

Hello, I have a Premiumm account. A couple of months ago i Installed and play wihout any proiblem on my tablet and PC, Last days when starting spotify on the tablet, and open spotify on My Music, inmediatelly shuts down. I´m not able to do anything. ...

Casual Listener

Hello,   I have a Premiumm account. A couple of months ago i Installed and play wihout any proiblem on my tablet and PC,   Last days when starting spotify on the tablet, and open sp...

emaspero

Casual Listener

2156 Views

8 replies

0 likes

  • 2156 Views
  • 8 replies
  • 0 likes

Solved!! Spotify Won't Save Many Artists I'm Following

When I choose 'follow' for an artist, Spotify apparently hasn't been saving that data...when I go to the Artist list under 'My Music', many bands I flagged are no longer being followed. This is especially frustrating when I want to follow new music d...

Casual Listener

When I choose 'follow' for an artist, Spotify apparently hasn't been saving that data...when I go to the Artist list under 'My Music', many bands I flagged are no longer being followed. This is espec...

Daniel

Community Legend

1736 Views

1 replies

0 likes

  • 1736 Views
  • 1 replies
  • 0 likes

Older GUI on rooted phone?

I rooted my Galaxy S4 with Cyanogenmod to get the equalizer to work for local files, and the GUI was exactly the same. But then as CM has problems with bluetooth, I installed AOKP and now I have the older GUI where you can't scroll left or right to t...

Music Fan

I rooted my Galaxy S4 with Cyanogenmod to get the equalizer to work for local files, and the GUI was exactly the same. But then as CM has problems with bluetooth, I installed AOKP and now I have the ...

Daniel

Community Legend

568 Views

3 replies

0 likes

  • 568 Views
  • 3 replies
  • 0 likes

No audio

Hey guys, I hope you can help... Until today I have had ZERO issues with Spotify on my Samsung Galaxy SIII, today I find I have no audio during music, it is playing as I can see the counter counting. I skip forward a song thinkng that may help, it do...

Newbie

 Hey guys, I hope you can help... Until today I have had ZERO issues with Spotify on my Samsung Galaxy SIII, today I find I have no audio during music, it is playing as I can see the counter cou...

Daniel

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

download refusal

Every time I save a song to my spotify lately it just saves and won't download? So it's not allowing me to use it when I am offline....very confused....any suggestions??

Casual Listener

Every time I save a song to my spotify lately it just saves and won't download? So it's not allowing me to use it when I am offline....very confused....any suggestions??

Daniel

Community Legend

812 Views

2 replies

0 likes

  • 812 Views
  • 2 replies
  • 0 likes

Error message: "this track is not available in your region"?

I have spotify premium and I'm using a galaxy s4. I'm also in the UK (london) and when I try to listen to 'love me like you do' by ellie goulding, it gives me the error message that it's not available in my region, although other people can listen to...

Regular

I have spotify premium and I'm using a galaxy s4. I'm also in the UK (london) and when I try to listen to 'love me like you do' by ellie goulding, it gives me the error message that it's not availabl...

Maddie1357

Regular

1618 Views

4 replies

0 likes

  • 1618 Views
  • 4 replies
  • 0 likes

Problem with Spotify player, local files are not white and don't synchronize with Androide Spotify

This files in gray, for example Love Song - 311 i cannot synchronize in my playlist offline for Androide Phone. I can liseting in the player, but don't download in my phone playlist.

Regular

This files in gray, for example Love Song - 311 i cannot synchronize in my playlist offline for Androide Phone.   I can liseting in the player, but don't download in my phone playlist. &nb...

Daniel

Community Legend

1910 Views

8 replies

0 likes

Windows
  • 1910 Views
  • 8 replies
  • 0 likes

Additional device

I have an extra device that I want to play my spotify on. It is tied to my wife's Facebook account. Because of this, I am unable to log into my spotify. Every time that I try to enter my spotify username and password I get an error for wrong username...

Casual Listener

I have an extra device that I want to play my spotify on. It is tied to my wife's Facebook account. Because of this, I am unable to log into my spotify. Every time that I try to enter my spotify us...

Daniel

Community Legend

1091 Views

5 replies

0 likes

Login Errors
  • 1091 Views
  • 5 replies
  • 0 likes

[Spotify Caribisch Nederland]

Beste members,Momenteel woon ik op Bonaire, juridisch gezien een bijzondere gemeente van Nederland, Caribisch Nederland. Nu heb ik het volgende probleem: Ik wil graag in de play store Spotify downloaden zodat ik Spotify op mijn telefoon kan gebruiken...

Newbie

Beste members, Momenteel woon ik op Bonaire, juridisch gezien een bijzondere gemeente van Nederland, Caribisch Nederland. Nu heb ik het volgende probleem: Ik wil graag in de play store Spotify dow...

MichaelW

Community Legend

843 Views

1 replies

0 likes

  • 843 Views
  • 1 replies
  • 0 likes

Troubles with downloading music to my offline playlist

Hi! I've searched the forum but found no answer. I'm premium, but since a few days, I: 1. Can't listen to music while offline on my computer 2. My celphone (android) stops downloading in the middle of a playlist. I get a notification that there's not...

Newbie

Hi! I've searched the forum but found no answer. I'm premium, but since a few days, I: 1. Can't listen to music while offline on my computer 2. My celphone (android) stops downloading in the mi...

Daniel

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

I can't sync my music from the laptop to my mobile.

Hello all ! I got a laptop, running on Windows 8, and a mobile Samsung Galaxy Note 3. When I had my old laptop i was able to download music, put it in spotify with the local files option, then i dragged and dropped those mp3 in a offline session, it ...

Newbie

Hello all !   I got a laptop, running on Windows 8, and a mobile Samsung Galaxy Note 3.   When I had my old laptop i was able to download music, put it in spotify with the local fil...

Daniel

Community Legend

2533 Views

1 replies

0 likes

  • 2533 Views
  • 1 replies
  • 0 likes

login issue Galaxy s5

Hi! I can't login after uppdating my Galaxy S5 to lolipop. The error i got is wrong username or password. I tried in ios(ipad mini),pc and on a galaxy s tab with the same username and password and it works great there. I tried on two different s5 wit...

Casual Listener

Hi!   I can't login after uppdating my Galaxy S5 to lolipop. The error i got is wrong username or password. I tried in ios(ipad mini),pc and on a galaxy s tab with the same username and ...

OviiiOne

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for Android (1.8.0)

What's new in this version (1.8.0) New: What are the people you follow listening to right now? Check out Top Tracks In Your Network, in Browse under Top Lists. Fixed: Android Lollipop bugs squished. Fictitious: This app can pilot a medium-sized airli...

Community Legend

  What's new in this version (1.8.0)   New: What are the people you follow listening to right now? Check out Top Tracks In Your Network, in Browse under Top Lists. Fixed: Android ...

Tetshi

Casual Listener

2991 Views

11 replies

3 likes

Android
Release Notes
  • 2991 Views
  • 11 replies
  • 3 likes

LG G3 - Spotify behavior, especially when headphones are inserted or removed.

I recently upgraded to the LG G3 phone from a Samsung Galaxy G3. Device: LG-D851Android Version: 4.4.2 Spotify performance has been very poor since the last update. 1- If Spotify is open, when I insert headphones and attempt to play a song it occasio...

Newbie

I recently upgraded to the LG G3 phone from a Samsung Galaxy G3.   Device: LG-D851 Android Version: 4.4.2   Spotify performance has been very poor since the last update.   ...

okcuoglu

Newbie

1964 Views

2 replies

0 likes

  • 1964 Views
  • 2 replies
  • 0 likes

paid for 3 months of Spotify premium, only got one

On this day last month I paid £9.99 for Spotify premium for 3 months, I only got one. Can someone point out how this happened? Thanks.

Newbie

On this day last month I paid £9.99 for Spotify premium for 3 months, I only got one. Can someone point out how this happened? Thanks.

Daniel

Community Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Won't save to SD card Samsung s3

Hi, I can't get my saved music to save on the SD card. No matter what I do it saves to the phone storage. I have a 32gb sd card with only 5 gb used and my internal is only 16gb I have tried all the steps like reinstalling, clear cache, deleting files...

Casual Listener

Hi, I can't get my saved music to save on the SD card. No matter what I do it saves to the phone storage. I have a 32gb sd card with only 5 gb used and my internal is only 16gb I have tried all t...

Daniel

Community Legend

1749 Views

7 replies

0 likes

  • 1749 Views
  • 7 replies
  • 0 likes