Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111198 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223723 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
580917 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478313 Views
577 replies
40 likes
I just switched from Normal Quality downloaded to Extreme Quality downloaded. Before switching I downloaded about 20 albums while the setting was still Normal Quality downloads. What do I need to do to get my already downloaded albums up to Extreme Q...
I just switched from Normal Quality downloaded to Extreme Quality downloaded. Before switching I downloaded about 20 albums while the setting was still Normal Quality downloads. ...
Spotify Star
514 Views
1 replies
0 likes
Hi I recently got Premium and I still cannot listen to my playlist in the right order - it hops over randomly. How can I get my music to play in the right order on my play lists. I have this problem only on my telephone but not when I listen on my co...
Hi I recently got Premium and I still cannot listen to my playlist in the right order - it hops over randomly. How can I get my music to play in the right order on my play lists.&nbs...
Spotify Star
380 Views
1 replies
0 likes
Hello, I'm experiencing some serious issues on the Android app. This is pursuing me to stop the premium subscription. After the upgrade to the last version, it just deleted all the songs I made offline available. Now I need to resync it, my slow inte...
Hello, I'm experiencing some serious issues on the Android app. This is pursuing me to stop the premium subscription. After the upgrade to the last version, it just deleted all the songs I made o...
Community Legend
490 Views
2 replies
0 likes
I've searched a bit on my issue but i haven't something that is specific to my problem. I have Spotify on my Android and on my desktop. When i'm on the same network, Spotify can either play on the phone or directly on my desktop. Problem is that when...
I've searched a bit on my issue but i haven't something that is specific to my problem. I have Spotify on my Android and on my desktop. When i'm on the same network, Spotify can either pla...
Casual Listener
863 Views
4 replies
0 likes
I use spotify for almost two weeks. The discovery tab is still empty on my android en my windows pc. Is this a bug? Or will my recommendations appear after a longer time?
I use spotify for almost two weeks. The discovery tab is still empty on my android en my windows pc. Is this a bug? Or will my recommendations appear after a longer time?
426 Views
0 replies
0 likes
Hey, I have a trouble with playing in the background when screen is locked especially when headphones are connected to device. Device: Sony Z3 / 4.4.4 Common problems:1) Music plays only for ~15 / 20 sec when screen is locked2) in application play/pa...
Hey, I have a trouble with playing in the background when screen is locked especially when headphones are connected to device. Device: Sony Z3 / 4.4.4 Common proble...
Casual Listener
1250 Views
3 replies
0 likes
I was wondering if there is anyway to synch my music from my computer on my phone. When I synch it to my computer I can only play the music from there. I can even download it for offline mode. But when I try for my phone it says "this song is not ava...
I was wondering if there is anyway to synch my music from my computer on my phone. When I synch it to my computer I can only play the music from there. I can even download it for offline mode. But wh...
Spotify Star
441 Views
1 replies
0 likes
Hi! I have some trouble with my spotify app on my android (but not on my computer, spotify works super there). While playing a song the track stops after 20-30 sec, always. It dosent matter if i download the song for offline mode, the problem stil ex...
Hi! I have some trouble with my spotify app on my android (but not on my computer, spotify works super there). While playing a song the track stops after 20-30 sec, always. It dosent matte...
Casual Listener
453 Views
1 replies
0 likes
How do I get rid of the syncing from my laptop to my Android phone? I don't want my laptop to play the same music as it does on my phone. I can be in class listening to music on my laptop and it will start playing on my phone. I want to stop this con...
How do I get rid of the syncing from my laptop to my Android phone? I don't want my laptop to play the same music as it does on my phone. I can be in class listening to music on my laptop and it will...
Community Legend
743 Views
1 replies
0 likes
I apologize if this has been previously addressed, I have searched around, but how about adding an info feature showing number of offline songs and amount of space being used by that music on your device? I'm saying because I'm pretty sure that the f...
I apologize if this has been previously addressed, I have searched around, but how about adding an info feature showing number of offline songs and amount of space being used by that music on yo...
302 Views
0 replies
0 likes
It seems that every annoyance is solved by upgrading to premium. I was open to upgrading to premium when I downloaded Spotify to give it a try. But it seems like the free version is intentionally annoying just to suck people into subscribing. I'm afr...
It seems that every annoyance is solved by upgrading to premium. I was open to upgrading to premium when I downloaded Spotify to give it a try. But it seems like the free version is inten...
313 Views
0 replies
1 likes
How do i move the app to the sd card, iv moved the music across but for some reason my phone is counting the music saved on the sd card in the total phone memory stopping my phone from doing any updates/downloads and keeps bugging me ever 30 seconds ...
How do i move the app to the sd card, iv moved the music across but for some reason my phone is counting the music saved on the sd card in the total phone memory stopping my phone from doing any upda...
Casual Listener
509 Views
2 replies
0 likes
Hello, im expieriencing the following problem: The Spotify Application plays music on my PC. I'm using the Spotify App on my Android Smartphone (Galaxy S4) to control which tracks are played on my PC. It happens almost all times, that my Smartphone s...
Hello, im expieriencing the following problem: The Spotify Application plays music on my PC. I'm using the Spotify App on my Android Smartphone (Galaxy S4) to control which tr...
Casual Listener
683 Views
2 replies
0 likes
I have a Sony z3 and a vsx2021 av receiver von Pioneer. Spotify doesen't Play music over WLAN other musicplayer do over throw. I also can find my vsx with the Pioneer app can somebody help me
I have a Sony z3 and a vsx2021 av receiver von Pioneer. Spotify doesen't Play music over WLAN other musicplayer do over throw. I also can find my vsx with the Pioneer app can somebody help me
410 Views
0 replies
0 likes
Hi,when I open spotify, it loads Browse menu too slowly and also it slows down my phone. In addition to these, sometimes it crashes while a song is loading. I have already reinstalled the application but the problem isn't solved.Please solve this pro...
Hi, when I open spotify, it loads Browse menu too slowly and also it slows down my phone. In addition to these, sometimes it crashes while a song is loading. I have already reinstalled the applica...
372 Views
0 replies
0 likes
I was trying to add a song to my saved songs list on my phone and out of nowhere, all my saved songs dissapered exept for the one I had just added. However they are all still saved on the desktop version of spotify. How can I sync them all back to my...
I was trying to add a song to my saved songs list on my phone and out of nowhere, all my saved songs dissapered exept for the one I had just added. However they are all still saved on the desktop ver...
Spotify Star
784 Views
3 replies
0 likes
Spotify simply doesn't work through the stereo. The auxilary cable works with spotify but for some reason the usb doesn't.I have USB debugging enabled. i have the song playing. i have tried turning it off and on again. i have made sure that the stere...
Spotify simply doesn't work through the stereo. The auxilary cable works with spotify but for some reason the usb doesn't. I have USB debugging enabled. i have the song playing. i have tried turni...
531 Views
0 replies
0 likes
My wife and I both have Samsung Galaxy 3s android phones. We each have downloaded the Spotify app to our phones. I have already constructed quite an extensive collection of albums and two playlists on my phone. Is there a way to transfer those albums...
My wife and I both have Samsung Galaxy 3s android phones. We each have downloaded the Spotify app to our phones. I have already constructed quite an extensive collection of albums and two playlists o...
Spotify Star
5119 Views
11 replies
0 likes
I used the promotion that they were offering for the one dollar for three months. I used a ten dollar gift card to pay for it. I had premium for the first month, but after the first month, my premium expired. Can someone please tell me what's going o...
I used the promotion that they were offering for the one dollar for three months. I used a ten dollar gift card to pay for it. I had premium for the first month, but after the first month, my premium...
Community Legend
433 Views
1 replies
0 likes
ok sorry i realise i hacked off with the app right now as I've just tried to listen to a specific offline playlist, and couldn't ..firstly the app is soooo slow to load and sort itself out these days..secondly the album i had tried to save offline an...
ok sorry i realise i hacked off with the app right now as I've just tried to listen to a specific offline playlist, and couldn't 😞 ..firstly the app is soooo slow to load and sort itself out these ...
Not applicable
979 Views
7 replies
0 likes
