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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6958 Views

0 replies

7 likes

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Playing albums: unusable

Spotify @ Android cannot play albums properly, absolutely! 1. Adding album to the queue adds track in RANDOM ORDER. How can I add them in proper order? I want to listen to the albom from START to END. 2. The functions "Next/Prev Track" are disabled! ...

Regular

Spotify @ Android cannot play albums properly, absolutely!   1. Adding album to the queue adds track in RANDOM ORDER. How can I add them in proper order? I want to listen to the albom from S...

Daniel

Community Legend

1093 Views

11 replies

0 likes

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[Android] Blocked User's New Messages showing on Mobile App.

Hey Guys. I blocked someone due to not wanting to hear from them again, but, the other day I noticed that they had sent me two messages that are showing up on the Android Mobile App, but, not the Desktop or Web Player. Any thoughts? I really don't wa...

Newbie

 Hey Guys.  I blocked someone due to not wanting to hear from them again, but, the other day I noticed that they had sent me two messages that are showing up on the Android Mobile App, but,...

Peter__

Community Legend

415 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Control volume on second device (Spotify Connect)

I'm not able to control volume on second device, according to thread below it should be possible? http://community.spotify.com/t5/Spotify-Ideas/Control-Volume-via-Spotify-Connect/idi-p/878921?nobounceDevice: Nexus 5Second: Galaxy Nexus Both running S...

Regular

I'm not able to control volume on second device, according to thread below it should be possible? http://community.spotify.com/t5/Spotify-Ideas/Control-Volume-via-Spotify-Connect/idi-p/878921?nob...

fleischsaege

Newbie

142219 Views

63 replies

23 likes

Connect
volume
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Why can't we sort all songs in a folder?

Is there any reason for this feature missing? On desktop I almost exclusively choose a folder and sort songs by "Recently Added". Why can't I do this on my phone?

Music Fan

Is there any reason for this feature missing? On desktop I almost exclusively choose a folder and sort songs by "Recently Added". Why can't I do this on my phone?

Daniel

Community Legend

576 Views

3 replies

0 likes

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track not available

Having an issue when trying to play my spotify tracks . It will play 3 seconds then stop and say "track not available" if I try other tracks they may not even play at all. I have listened for the previous 4 months without this problem. I have tried t...

Newbie

Having an issue when trying to play my spotify tracks . It will play 3 seconds then stop and say "track not available" if I try other tracks they may not even play at all. I have listened for the pre...

Daniel

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
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Can't choose songs I want to play

Same thing is happening to me. Works fine on my computer but gives me the green shuffle play button and won't let me choose a song

Casual Listener

Same thing is happening to me. Works fine on my computer but gives me the green shuffle play button and won't let me choose a song

kbrooksc

Community Legend

480 Views

1 replies

0 likes

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Un 'available offline'

When I click 'available offline' on an album, playlist or song nothing happens. I am a paying premium member. Going on holiday tomorrow, very annoying. How can you fix this? I've deleted the app, reinstalled, turned it off turned it on etc etc, doesn...

Newbie

When I click 'available offline' on an album, playlist or song nothing happens. I am a paying premium member. Going on holiday tomorrow, very annoying. How can you fix this? I've deleted the app, rei...

MichaelW

Community Legend

449 Views

1 replies

0 likes

available offline
  • 449 Views
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Edits to Play Queue are not Reflected on App

When I edit the play queue on the desktop app, if I am using Connect with my Android device, it shows the wrong information for the current song playing, as if the songs that I added to the play queue are not there. To clarify, if I start playing a p...

Casual Listener

When I edit the play queue on the desktop app, if I am using Connect with my Android device, it shows the wrong information for the current song playing, as if the songs that I added to the play queu...

Daniel

Community Legend

839 Views

4 replies

0 likes

Android
Connect
Connect desktop
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application expanding

Why when I download to my samsung s4 sd card does the application get used up, I can see my sd card being used and the app memory is nearly full, so I have 4Gb used on the sd and 4Gb of memory off my phone and now just had to delete cache and re down...

Casual Listener

Why when I download to my samsung s4 sd card does the application get used up, I can see my sd card being used and the app memory is nearly full, so I have 4Gb used on the sd and 4Gb of memory off my...

Daniel

Community Legend

605 Views

5 replies

0 likes

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Track changes when app is not in use

I have recently switched from and iPhone to an android devide, and now whenever I pause a song and go back to the app an hour or so later, a different track is paused. This is the same whether the app is left active or not. Does this happen to anyone...

Newbie

I have recently switched from and iPhone to an android devide, and now whenever I pause a song and go back to the app an hour or so later, a different track is paused. This is the same whether the ap...

Daniel

Community Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
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spotify keeps undownloading playlists

I have had my Samsung galaxy s4 for 18 months & my spotify premium has had no issues but for the last 5 wks or so it keeps on undownloading my offline playlists on a daily basis. Also keeps asking me to log back in. What is causing this & what can I ...

Newbie

I have had my Samsung galaxy s4 for 18 months & my spotify premium has had no issues but for the last 5 wks or so it keeps on undownloading my offline playlists on a daily basis. Also keeps as...

ellis000

Newbie

2743 Views

2 replies

0 likes

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Solved!! Offline Playlists

Hello, When I have made an album available offline on my Samsung Galaxy S2 Plus, and I un-check the 'Offline' button, does this automatically delete the list from my memory card? Thanks!

Casual Listener

Hello,   When I have made an album available offline on my Samsung Galaxy S2 Plus, and I un-check the 'Offline' button, does this automatically delete the list from my memory card?   ...

JetroWilliams

Casual Listener

470 Views

2 replies

0 likes

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  • 2 replies
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Preview button in discover no longer working

Hi, I'm using spotify premium on Android (N5 and N7). I use the discover section to check out spotify suggested music. I usually am listening to a playlist and 'long press' the track in discover. Doesn't seem to be able to preview, it just starts pla...

Newbie

Hi, I'm using spotify premium on Android (N5 and N7). I use the discover section to check out spotify suggested music.  I usually am listening to a playlist and 'long press' the track in dis...

Merik

Community Legend

482 Views

2 replies

0 likes

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Solved!! I want to storage my music in SD card

Hello, I would like to storage my music in external memory (micro SD card) of my phone but I cannot find the way to do it. My phone has a limited internal storage and there's not enough space to put all the playlist that I want and I don't want to er...

Casual Listener

Hello, I would like to storage my music in external memory (micro SD card) of my phone but I cannot find the way to do it. My phone has a limited internal storage and there's not enough space to pu...

frangenuine

Casual Listener

785 Views

4 replies

0 likes

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  • 4 replies
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When will the queue make sense?

There are only two areas where Google Play Music is significantly better than spotify: 1) It has a 10,000 free song library for non-premium users. 2) It has a completely editable queue. In GPM/GPMAA, when I add a song or album to the Queue, it tacks ...

Visitor

There are only two areas where Google Play Music is significantly better than spotify: 1) It has a 10,000 free song library for non-premium users. 2) It has a completely editable queue.   ...

user-removed

Not applicable

553 Views

2 replies

0 likes

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Cache impossible to delete

Hello everybody, I have a big problem. I have hard reset (with recovery mode) my galaxy note 2 with the SD card inside as I wanted it to be formated too. But it didn't actually format the SD card where quite a lot of apps where stored including the S...

Casual Listener

Hello everybody,     I have a big problem.   I have hard reset (with recovery mode) my galaxy note 2 with the SD card inside as I wanted it to be formated too. But it didn't ...

Joe

Community Legend

1613 Views

4 replies

0 likes

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I need help syncing offline songs (campus WiFi)

Hello! I recently moved to a campus where there seems to be a restriction on their Wifi so spotify refuses to sync my local files from my PC to the phone. This is VERY frustrating, as I have a lot of local files that I want to sync. Surely there must...

Regular

Hello!   I recently moved to a campus where there seems to be a restriction on their Wifi so spotify refuses to sync my local files from my PC to the phone. This is VERY frustrating, as I ha...

luviv

Visitor

2428 Views

3 replies

0 likes

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Spotify for Android is a pile of junk

I have a new motorola smartphone. i have had Spotify premium now for about 5 years. I have blocked all updates on my laptop since version 8.5 as i consider Spotify has been rubbish since that version which i would guess is a couple of years now. Howe...

Roadie

I have a new motorola smartphone. i have had Spotify premium now for about 5 years. I have blocked all updates on my laptop since version 8.5 as i consider Spotify has been rubbish since that version...

BigKev57

Roadie

826 Views

4 replies

0 likes

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Solved!! Can`t start Spotify on my new Samsung Galaxy S5

Hey there, I`m facing a pretty annoying problem and I really hope someone can help me here to fix it. Recently I purchased the new Samsung Galaxy S5 and as a Premium-Member I also wanted to install the Spotify App of course. I downloaded it from Play...

Casual Listener

Hey there,    I`m facing a pretty annoying problem and I really hope someone can help me here to fix it. Recently I purchased the new Samsung Galaxy S5 and as a Premium-Member I also wa...

Bosak521031

Newbie

10037 Views

13 replies

0 likes

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'waiting to download' upon every attempt. Despite reinstall and allsettings correct me thinks

The phone is a Sony Xperia Compact and. I am. A spotify. Premium . I believe I have tried most posted solutions, like reinstall few settings. Changes. Please help, need tunes when in bush. No problem on old faithful phone.

Newbie

The phone is a Sony Xperia Compact and. I am. A spotify. Premium . I believe I have tried most posted solutions, like reinstall few settings. Changes. Please help, need tunes when in bush. No problem...

Daniel

Community Legend

3895 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes