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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107338 Views

26 replies

3 likes

  • 107338 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217225 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217225 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571275 Views

79 replies

3 likes

  • 571275 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470695 Views

577 replies

40 likes

Account
Free
  • 470695 Views
  • 577 replies
  • 40 likes

[Sony Z3 / 4.4.4] trouble with playing in the background when screen is locked [LOG]

Hey, I have a trouble with playing in the background when screen is locked especially when headphones are connected to device. Device: Sony Z3 / 4.4.4 Common problems:1) Music plays only for ~15 / 20 sec when screen is locked2) in application play/pa...

Casual Listener

Hey, I have a trouble with playing in the background when screen is locked especially when headphones are connected to device.    Device: Sony Z3 / 4.4.4   Common proble...

abmmarcin

Casual Listener

1245 Views

3 replies

0 likes

  • 1245 Views
  • 3 replies
  • 0 likes

Synching computer music to phone

I was wondering if there is anyway to synch my music from my computer on my phone. When I synch it to my computer I can only play the music from there. I can even download it for offline mode. But when I try for my phone it says "this song is not ava...

Newbie

I was wondering if there is anyway to synch my music from my computer on my phone. When I synch it to my computer I can only play the music from there. I can even download it for offline mode. But wh...

MattSuda

Spotify Star

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Spotify stopping during the track

Hi! I have some trouble with my spotify app on my android (but not on my computer, spotify works super there). While playing a song the track stops after 20-30 sec, always. It dosent matter if i download the song for offline mode, the problem stil ex...

Newbie

Hi!   I have some trouble with my spotify app on my android (but not on my computer, spotify works super there). While playing a song the track stops after 20-30 sec, always. It dosent matte...

spotifyyyyyyyyy

Casual Listener

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

I Don't Want to sink my phone to my laptop

How do I get rid of the syncing from my laptop to my Android phone? I don't want my laptop to play the same music as it does on my phone. I can be in class listening to music on my laptop and it will start playing on my phone. I want to stop this con...

Newbie

How do I get rid of the syncing from my laptop to my Android phone? I don't want my laptop to play the same music as it does on my phone. I can be in class listening to music on my laptop and it will...

ErickRGuetta

Community Legend

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Available space and songs

I apologize if this has been previously addressed, I have searched around, but how about adding an info feature showing number of offline songs and amount of space being used by that music on your device? I'm saying because I'm pretty sure that the f...

Regular

I apologize if this has been previously addressed, I have searched around, but how about adding an info feature showing number of offline songs and amount of space being used by that music on yo...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

Not going to upgrade to premium

It seems that every annoyance is solved by upgrading to premium. I was open to upgrading to premium when I downloaded Spotify to give it a try. But it seems like the free version is intentionally annoying just to suck people into subscribing. I'm afr...

Newbie

It seems that every annoyance is solved by upgrading to premium.  I was open to upgrading to premium when I downloaded Spotify to give it a try.  But it seems like the free version is inten...

311 Views

0 replies

1 likes

  • 311 Views
  • 0 replies
  • 1 likes

moving the app to sd card

How do i move the app to the sd card, iv moved the music across but for some reason my phone is counting the music saved on the sd card in the total phone memory stopping my phone from doing any updates/downloads and keeps bugging me ever 30 seconds ...

Casual Listener

How do i move the app to the sd card, iv moved the music across but for some reason my phone is counting the music saved on the sd card in the total phone memory stopping my phone from doing any upda...

madsamsamsam

Casual Listener

504 Views

2 replies

0 likes

  • 504 Views
  • 2 replies
  • 0 likes

Spotify Connect Problem - Wrong track shown on Smartphone

Hello, im expieriencing the following problem: The Spotify Application plays music on my PC. I'm using the Spotify App on my Android Smartphone (Galaxy S4) to control which tracks are played on my PC. It happens almost all times, that my Smartphone s...

Casual Listener

Hello,   im expieriencing the following problem:   The Spotify Application plays music on my PC. I'm using the Spotify App on my Android Smartphone (Galaxy S4) to control which tr...

kMusicP

Casual Listener

677 Views

2 replies

0 likes

  • 677 Views
  • 2 replies
  • 0 likes

I have a Sony z3 and a vsx2021 av receiver von Pioneer. Spotify doesen't Play music over WLAN

I have a Sony z3 and a vsx2021 av receiver von Pioneer. Spotify doesen't Play music over WLAN other musicplayer do over throw. I also can find my vsx with the Pioneer app can somebody help me

Newbie

I have a Sony z3 and a vsx2021 av receiver von Pioneer. Spotify doesen't Play music over WLAN other musicplayer do over throw. I also can find my vsx with the Pioneer app can somebody help me

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

it crashes on Android 4.4.4 (samsung note 4)

Hi,when I open spotify, it loads Browse menu too slowly and also it slows down my phone. In addition to these, sometimes it crashes while a song is loading. I have already reinstalled the application but the problem isn't solved.Please solve this pro...

Newbie

Hi, when I open spotify, it loads Browse menu too slowly and also it slows down my phone. In addition to these, sometimes it crashes while a song is loading. I have already reinstalled the applica...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
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Solved!! Saved songs dissapeared

I was trying to add a song to my saved songs list on my phone and out of nowhere, all my saved songs dissapered exept for the one I had just added. However they are all still saved on the desktop version of spotify. How can I sync them all back to my...

Casual Listener

I was trying to add a song to my saved songs list on my phone and out of nowhere, all my saved songs dissapered exept for the one I had just added. However they are all still saved on the desktop ver...

MattSuda

Spotify Star

765 Views

3 replies

0 likes

  • 765 Views
  • 3 replies
  • 0 likes

Nexus 5 connecting to Car radio Via Usb. Spotify Doesn't Work

Spotify simply doesn't work through the stereo. The auxilary cable works with spotify but for some reason the usb doesn't.I have USB debugging enabled. i have the song playing. i have tried turning it off and on again. i have made sure that the stere...

Casual Listener

Spotify simply doesn't work through the stereo. The auxilary cable works with spotify but for some reason the usb doesn't. I have USB debugging enabled. i have the song playing. i have tried turni...

519 Views

0 replies

0 likes

  • 519 Views
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  • 0 likes

Solved!! Transfer my albums and playlists from my Samsung Galaxy 3 phone to my wife's Galaxy 3

My wife and I both have Samsung Galaxy 3s android phones. We each have downloaded the Spotify app to our phones. I have already constructed quite an extensive collection of albums and two playlists on my phone. Is there a way to transfer those albums...

Regular

My wife and I both have Samsung Galaxy 3s android phones. We each have downloaded the Spotify app to our phones. I have already constructed quite an extensive collection of albums and two playlists o...

MattSuda

Spotify Star

5070 Views

11 replies

0 likes

  • 5070 Views
  • 11 replies
  • 0 likes

3 month subscription before Jan 1st

I used the promotion that they were offering for the one dollar for three months. I used a ten dollar gift card to pay for it. I had premium for the first month, but after the first month, my premium expired. Can someone please tell me what's going o...

Newbie

I used the promotion that they were offering for the one dollar for three months. I used a ten dollar gift card to pay for it. I had premium for the first month, but after the first month, my premium...

Jordi

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

hopeless app!

ok sorry i realise i hacked off with the app right now as I've just tried to listen to a specific offline playlist, and couldn't ..firstly the app is soooo slow to load and sort itself out these days..secondly the album i had tried to save offline an...

Visitor

ok sorry i realise i hacked off with the app right now as I've just tried to listen to a specific offline playlist, and couldn't 😞 ..firstly the app is soooo slow to load and sort itself out these ...

user-removed

Not applicable

973 Views

7 replies

0 likes

  • 973 Views
  • 7 replies
  • 0 likes

stops once I open the app

when I open the app it says "spotify has stopped." I have uninstalled & installed the app but it does the same thing. I'm not sure what else to do?

Newbie

when I open the app it says "spotify has stopped." I have uninstalled & installed the app but it does the same thing. I'm not sure what else to do?

MichaelW

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Intrusive Spotify - conutdown to uninstall

On my Galaxy S5 with Android 5, Spotify is intrusive that it makes you wander what the guys have been smoking...! Can you believe it, every time you restart yor telephone Spotify TAKE OVER THE WHOLE SCREE and deman that you sign into Spotify. And the...

Casual Listener

On my Galaxy S5 with Android 5, Spotify is intrusive that it makes you wander what the guys have been smoking...!   Can you believe it, every time you restart yor telephone Spotify TAKE OVER...

MichaelW

Community Legend

895 Views

1 replies

0 likes

Intrusive
lack of respect
rude
  • 895 Views
  • 1 replies
  • 0 likes

problem after lollipop update

Hi there, I updated to lollipop today and spotify doesn't want to work offline. It appears to be playing the music but not recognising that it's a media player as I can't change the volume of the music and no sound is coming out of the song I'm playi...

Newbie

Hi there, I updated to lollipop today and spotify doesn't want to work offline. It appears to be playing the music but not recognising that it's a media player as I can't change the volume of the mus...

MichaelW

Community Legend

1131 Views

1 replies

0 likes

Lollipop
  • 1131 Views
  • 1 replies
  • 0 likes

Spotify still pauses for notification even after the latest update

Spotify on Android still pauses for notification even after the latest update. How can I fix this?

Casual Listener

Spotify on Android still pauses for notification even after the latest update.  How can I fix this?

camillo75

Community Legend

1382 Views

4 replies

2 likes

  • 1382 Views
  • 4 replies
  • 2 likes

Spotify not working offline

Description I've been having problems with spotify in android since the last updatewhen not on wifi. Since I have a pretty limited data plan , most of the time it's off ( or simply already spended it ). So when using Spotify without a internet connec...

Visitor

Description   I've been having problems with spotify in android since the last updatewhen not on wifi. Since I have a pretty limited data plan , most of the time it's off ( or simply already...

OviiiOne

Community Legend

827 Views

3 replies

0 likes

  • 827 Views
  • 3 replies
  • 0 likes