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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387957 Views

545 replies

34 likes

Account
Free
  • 387957 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8045 Views

0 replies

7 likes

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Android App / Mobile Enhancement: Downloaded Albums Tab or something like this

Hello Spotify-Team, please add in your Mobile App an Tab "Downloaded Playlists" or "Syncronised Titles" . This is really annoying when you have a lot of Playlists or Albums in your Collection and you must scroll to the moon... to find your Downloaded...

Newbie

Hello Spotify-Team,   please add in your Mobile App an Tab "Downloaded Playlists" or "Syncronised Titles" . This is really annoying when you have a lot of Playlists or Albums in your Co...

Daniel

Community Legend

344 Views

1 replies

0 likes

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mobile phone app

I went from being a premium member to a free member because I had to change my credit card number. now I can't even access the free portion of the program does anyone know why this is happening?

Casual Listener

I went from being a premium member to a free member because I had to change my credit card number. now I can't even access the free portion of the program does anyone know why this is happening?

Daniel

Community Legend

361 Views

2 replies

0 likes

  • 361 Views
  • 2 replies
  • 0 likes

Make more space on phone- how to delete songs

How can I erase songs I've downloaded from spotify onto my phone?

Newbie

How can I erase songs I've downloaded from spotify onto my phone?

Daniel

Community Legend

1749 Views

1 replies

0 likes

  • 1749 Views
  • 1 replies
  • 0 likes

deaktivated facebook login username fails

Hey I've deactivated my Facebook and now I can't login to spotify because I used my Facebook how do I get a username to login with. Kind regardsBo

Visitor

Hey I've deactivated my Facebook and now I can't login to spotify because I used my Facebook how do I get a username to login with. Kind regards Bo

MattSuda

Spotify Star

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
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No space left on SD card

Verizon Galaxy S3 running on Android version 4.4.2 All a sudden my offline playlists I had downloaded to my SD card undownloaded. This happened twice over the span of 2 weeks. I have done a full reinstall about 5 times and the issue keeps happening. ...

Newbie

Verizon Galaxy S3 running on Android version 4.4.2   All a sudden my offline playlists I had downloaded to my SD card undownloaded. This happened twice over the span of 2 weeks. I have done ...

Daniel

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

T-Mobile Android app on data says offline

Are you having trouble on your Android phone(specifically on HTC one m8) with T-Mobile's network, with the app saying offline, on data? Stay frustrated no longer! The reason this happens is because T-Mobile runs their network on IPv6, an unknown issu...

Casual Listener

Are you having trouble on your Android phone(specifically on HTC one m8) with T-Mobile's network, with the app saying offline, on data? Stay frustrated no longer! The reason this happens is because T...

Daniel

Community Legend

1504 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

very confusing

I got premium today to my mobile...and there is instruction that: You can use Spotify to sync your own local files to the Spotify app on your Android or iOS device. Make a playlist on your computer containing music from your Local music files Connect...

Casual Listener

I got premium today to my mobile...and there is instruction that:   You can use Spotify to sync your own local files to the Spotify app on your Android or iOS device. Make a playlist on ...

CPI

Newbie

841 Views

2 replies

0 likes

  • 841 Views
  • 2 replies
  • 0 likes

SD-Card problems

Hey! I have CAT B15Q phone. I have installed a SD card in it, but Spotify cannot find it. I know that there is another thread about this, but it does not matter if i reinstall the app - it still cant find the SD card to store my music. Instead it is ...

Casual Listener

Hey!   I have CAT B15Q phone. I have installed a SD card in it, but Spotify cannot find it. I know that there is another thread about this, but it does not matter if i reinstall the app - ...

rangoy

Regular

890 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Family account connect to one Android for play

Hallo, I plan to use a family account with two premium-menbers. Each Member used spotify on her ouwn Android-Phone for hear music local. Can I play to all devices (connect) with my familyaccount or only to my devices? Thanks. Uwe

Newbie

Hallo,   I plan to use a family account with two premium-menbers. Each Member used spotify on her ouwn Android-Phone for hear music local. Can I play to all devices (connect) with my famil...

Daniel

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

phone

Why's my spotify not playing sound it can't be the phone coz it plays on you tube and everything else apart from spotify I need help here don't know what it's doing

Newbie

Why's my spotify not playing sound it can't be the phone coz it plays on you tube and everything else apart from spotify I need help here don't know what it's doing

Jordi

Community Legend

64882 Views

1 replies

0 likes

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  • 1 replies
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My account is automatically unfollowing artists

I love spotify with every fiber of my being but an issue has occurred recently my spotify account has been automatically unfollowing artists I pay for premium so I sort of expectations that I should not have a limit or I should at least get some type...

Newbie

I love spotify with every fiber of my being but an issue has occurred recently my spotify account has been automatically unfollowing artists I pay for premium so I sort of expectations that I should ...

OviiiOne

Community Legend

1104 Views

1 replies

1 likes

  • 1104 Views
  • 1 replies
  • 1 likes

Cuenta que ya no uso

Hola! Tengo una cuenta premium que ya no uso pero me siguen cobrando, cómo hago para cancelar ésa cuenta y que ya no me cobren?

Newbie

Hola! Tengo una cuenta premium que ya no uso pero me siguen cobrando, cómo hago para cancelar ésa cuenta y que ya no me cobren?

OviiiOne

Community Legend

467 Views

3 replies

0 likes

  • 467 Views
  • 3 replies
  • 0 likes

(Bug report?) Spotify offline: deletes album temporarily after pause (Motorola G)

I am having an anoying problem with Spotfiy offline in Android 4.4.2 (see specific info like kernel at the end). Here is how to reproduce it: 1. Save an album (not playlist) offline 2. Play any song in the album 3. Lock the phone (mine is locked with...

Regular

I am having an anoying problem with Spotfiy offline in Android 4.4.2 (see specific info like kernel at the end).   Here is how to reproduce it:   1. Save an album (not playlist) offli...

hedsonojeda

Newbie

445 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify buffering at end of every song

Hey there. I have problem with Spotify in Android after update. I updated Spotify and now it keeps buffering at end of song, at every song. Playback stops at end of song befere crossfade and then continue. I have no problems with Internet, as my mobi...

Visitor

Hey there.   I have problem with Spotify in Android after update. I updated Spotify and now it keeps buffering at end of song, at every song. Playback stops at end of song befere crossfade a...

rytymu

Gig Goer

6266 Views

33 replies

0 likes

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Spotify won't open on my Galaxy Tab

It previously worked fine, but somewhere along the way, it stopped, and now won't open at all. I've uninstalled and re-installed with no luck. When I try to open, I get the "Unfortunately, Spotify has stopped" message. Works fine on my phone. Tablet ...

Newbie

It previously worked fine, but somewhere along the way, it stopped, and now won't open at all. I've uninstalled and re-installed with no luck. When I try to open, I get the "Unfortunately, Spotify ha...

Daniel

Community Legend

2905 Views

1 replies

0 likes

Android
galaxy tab
Spotify
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store song on SD card

hello i have a new LG g3 on lollipop and i try to put my song on my 64gb sd card. it seems to store some info on the sd card but the application storage is also groing on ty internal storage. i had before a sony z1 and eveirything was fine, all the s...

Casual Listener

hello   i have a new LG g3 on lollipop and i try to put my song on my 64gb sd card. it seems to store some info on the sd card but the application storage is also groing on ty internal s...

Daniel

Community Legend

656 Views

3 replies

0 likes

  • 656 Views
  • 3 replies
  • 0 likes

Spotify abre porém não carrega as playlists

Boa tarde, estou tendo grandes problemas com o meu app Spotify no Z3 Compact, simplesmente ele abre porém não carrega as playlists, fica com a tela toda preta com apenas os tracinhos no canto superior esquerdo, mais nada. Notei que quando eu tenho co...

Casual Listener

Boa tarde, estou tendo grandes problemas com o meu app Spotify no Z3 Compact, simplesmente ele abre porém não carrega as playlists, fica com a tela toda preta com apenas os tracinhos no canto superio...

beberbr

Casual Listener

12180 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Share button has changed, for the worst

In the latest app update, the usual Android share (aka intents) menu has now been removed, and replaced with limited options for posting on social media, to a Spotify friend, or copying the link. The previous menu allowed me to share a link to someth...

Regular

In the latest app update, the usual Android share (aka intents) menu has now been removed, and replaced with limited options for posting on social media, to a Spotify friend, or copying the link. ...

BNQNY

Newbie

839 Views

3 replies

0 likes

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  • 3 replies
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Spotify Crashes on both of my Galaxy S5's at launch

I have been a Premium customer for a few years now without issue until recently. In Mid December I was using a Galaxy S3 to listen to spotify. The app started locking up and crashing on my phone pretty regularly.....ok everytime I sused it, i had to ...

Casual Listener

I have been a Premium customer for a few years now without issue until recently.  In Mid December I was using a Galaxy S3 to listen to spotify.  The app started locking up and crashing on m...

Daniel

Community Legend

2462 Views

3 replies

0 likes

  • 2462 Views
  • 3 replies
  • 0 likes

Spotify App doesnt work

Hello, The App doesnt work anymore on my phone after the latest Update. I already tried to reinstall the App, deleted all the data and everything, then tried to reinstall. It worked for about a minute, until i tried to download my playlists again, bu...

Casual Listener

Hello, The App doesnt work anymore on my phone after the latest Update.   I already tried to reinstall the App, deleted all the data and everything, then tried to reinstall. It worked fo...

syriuz

Casual Listener

455 Views

2 replies

0 likes

  • 455 Views
  • 2 replies
  • 0 likes