Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Premium trouble

Premium trouble

Greetings

Today associate my credit card Spotify but not yet sent me the receipt to my account and I'm still single " spotify " and uninstall and re- logs in me but I still find solution
Google Translate
https://translate.google.com/m/translate
Para móvil - Google's free online language translation service instantly translates text and web pages. This translator supports: ...
‎Translate Community - ‎Translation Browser Buttons - ‎Google Translate Help
Visitaste esta página el 10/01/14.
Traductor de Google
Reply
1 Reply

There is currently a problem that is causing premium to not activate.

This should be fixed soon.

Sorry for the inconvenience.

 

If you still have trouble later today,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random