Cannot upgrade to Premium

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Cannot upgrade to Premium

shideon
Newbie

Hey,

 

My shuffle play is not going away. I click to upgrade, enter my info, but nothing. My credit card is saved but I guess I'm on the free trial. Weird if I have to wait until that's up to use the premium feature? And weird that I cannot pay money to get the service.

2 Replies

Re: Cannot upgrade to Premium

Josh
Community Legend

Hello @shideon, welcome to the community!

 

Does it say you are currently on premium here?  Also, have you tried a different browser or clearing your browsing data and trying again? Here is the direct link to subscribe to premium. 

Hope this helped 🙂


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Re: Cannot upgrade to Premium

MattSuda
Rock Star 24
Rock Star 24

There is currently a problem that is causing premium to not activate.

 

This should be fixed soon.

 

Sorry for the inconvenience. 

MattSudaRock Star 24
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