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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111104 Views

26 replies

3 likes

  • 111104 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223602 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223602 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580741 Views

79 replies

3 likes

  • 580741 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478181 Views

577 replies

40 likes

Account
Free
  • 478181 Views
  • 577 replies
  • 40 likes

Songs Stopping mid-song, I can't even get through one song! (Both Offline and Streaming)

I searched around the internet for awhile but wasn't able to find any solution to my issue (I found similar problems, but their solutions did not work for me). I followed the uninstall/reinstall instructions on the [GUIDE] How to fix common issues fo...

Casual Listener

  I searched around the internet for awhile but wasn't able to find any solution to my issue (I found similar problems, but their solutions did not work for me).   I followed the...

Alchiberg

Newbie

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

buscar una canción

Le doy clic para buscar una canción y se me cierra la app

Newbie

Le doy clic para buscar una canción y se me cierra la app

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

spotify not showing on google play?

i'm in the united states but when i try to download spotify on google play i can't seem to find it. then i try downloading it from the webpage but it says it is not available in my country and i don't understand why. i need help

Newbie

i'm in the united states but when i try to download spotify on google play i can't seem to find it. then i try downloading it from the webpage but it says it is not available in my country and i don'...

ErickRGuetta

Community Legend

709 Views

1 replies

0 likes

  • 709 Views
  • 1 replies
  • 0 likes

Eqelizer option not showing up

I'm using the LG g3 with Android 5.0.2 and it don't have the eqelizer option. I know where to find it I used it on my old phone for years but now it's gone. I hate to install another app to run on the background to do the eqelizing. Please fix this o...

Casual Listener

I'm using the LG g3 with Android 5.0.2 and it don't have the eqelizer option. I know where to find it I used it on my old phone for years but now it's gone. I hate to install another app to run on th...

Keeswillems

Casual Listener

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Solved!! Lack of chromecast support!

So I have recently discovered Spotify and I'm taking affable of the 99p 3 month offer. So far very impressed with the available content, however where is the chromecast support? I think this is a valuable feature that is severely lacking. Come on Spo...

Casual Listener

So I have recently discovered Spotify and I'm taking affable of the 99p 3 month offer. So far very impressed with the available content, however where is the chromecast support? I think this is a val...

OviiiOne

Community Legend

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Solved!! spotify connect/htc one/ revo superconnect

I bought a Revo Superconnect last week based on its Spotify Connect features. It worked for a few hours the first day, but now it won't.I can see the Revo in devices on my HTC One, but when I choose it generally nothing happens. Sometime I get the fl...

Casual Listener

I bought a Revo Superconnect last week based on its Spotify Connect features. It worked for a few hours the first day, but now it won't. I can see the Revo in devices on my HTC One, but when I cho...

user-removed

Not applicable

5071 Views

4 replies

0 likes

  • 5071 Views
  • 4 replies
  • 0 likes

can't find a particular user

Hi there,I've been suffering from this many times.I have a friend who gave me her account and I can't find her when I search for her account.I've found a way to get to her profile .. through http account link.I click on follow it gets clicked, but wh...

Regular

Hi there, I've been suffering from this many times. I have a friend who gave me her account and I can't find her when I search for her account. I've found a way to get to her profile .. throug...

MattSuda

Spotify Star

1033 Views

6 replies

0 likes

  • 1033 Views
  • 6 replies
  • 0 likes

offline mode removes music to quickly

I have a premium account with downloaded music. If have my android phone galaxys4 in offline mode for more than 2 days it will automatically remove my music instead of the 30 day limit. I need help please.

Newbie

I have a premium account with downloaded music. If have my android phone galaxys4 in offline mode for more than 2 days it will automatically remove my music instead of the 30 day limit. I need help p...

Daniel

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

help

i resently bought a new cel (ZTE Kis II Max-Telcel-Mexico DF) and i download Spotify, but it doesnt work. Just appears a black screen when in my playstore says (Open_after the download). i already paid for the Spotity Premium and dont wanna cancel it...

Newbie

i resently bought a new cel (ZTE Kis II Max-Telcel-Mexico DF) and i download Spotify, but it doesnt work. Just appears a black screen when in my playstore says (Open_after the download).   i...

Daniel

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Spotify app running slow on Galaxy S3 (Android)

Hi everyone, the Spotify app has been running quite slow for the past few months and I wondered if anyone had any ideas about how to solve this? I have done everytihng possible to speed up the phone (delete other apps, remove animation features etc) ...

Regular

Hi everyone, the Spotify app has been running quite slow for the past few months and I wondered if anyone had any ideas about how to solve this? I have done everytihng possible to speed up the phone ...

Daniel

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Spotify doesn't open, Error Notification

I cant open Spotify. It says that I dont have enough memory left on my phone but that is not true I still have 14 GB! I just cant get into Spotify then. Why? I need help!

Newbie

I cant open Spotify. It says that I dont have enough memory left on my phone but that is not true I still have 14 GB! I just cant get into Spotify then. Why? I need help!

Flixx

Community Legend

578 Views

2 replies

0 likes

  • 578 Views
  • 2 replies
  • 0 likes

Unsyncing Saved Music

Every time I turn off my phone and launch Spotify after, all the songs are deleted!! Sometimes it will even do it out of the blue when my phone is still on...I download 13gb worth of data on a 32gb SD card. This redownloading takes a considerable amo...

Regular

Every time I turn off my phone and launch Spotify after, all the songs are deleted!! Sometimes it will even do it out of the blue when my phone is still on...I download 13gb worth of data on a 32gb S...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

not moving to next track when using radio

Hi, I'm using a Samsung galaxy note 2014 edition, on Spotify premium When I do artist or track radio I keep having to move on to the next track spotify doesn't do this automatically I have no idea why this isn't happening but it's incredibly annoying...

Newbie

Hi,   I'm using a Samsung galaxy note 2014 edition, on Spotify premium     When I do artist or track radio I keep having to move on to the next track  spotify doesn't do t...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

another person use my Spotify

So sinne last week I've had some problems with music pausing and it says that another person uses my Spotify. No one else than me has access to my account. But I did sign out from every unit and I also changed my password twice but it still happening...

Casual Listener

So sinne last week I've had some problems with music pausing and it says that another person uses my Spotify. No one else than me has access to my account. But I did sign out from every unit and I al...

Mathilda97

Casual Listener

524 Views

3 replies

0 likes

  • 524 Views
  • 3 replies
  • 0 likes

Getting message - offline synced on more then 3 devices

Hello, My Galaxy S4 keeps unsynching my offline content saying the following: Offline synced on more then 3 devices However, when I go into my account I see only 2 devices synched - my Galaxy S4 phone and an ipad. Why does it keep doing this? I am ab...

Newbie

Hello,   My Galaxy S4 keeps unsynching my offline content saying the following:   Offline synced on more then 3 devices   However, when I go into my account I see only 2 de...

OviiiOne

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Very specific Windows -> HTC One m8 problem with local tracks

So problem is as follows, and only affects the m8: If I have a playlist that consists of files not in Spotify otherwise (Namely soundtracks of things), the tracks will not sync to m8. I've tried different PC's (Laptop running Win 8 instead of win 8.1...

Regular

So problem is as follows, and only affects the m8:   If I have a playlist that consists of files not in Spotify otherwise (Namely soundtracks of things), the tracks will not sync to m8. I've...

Deroven

Regular

954 Views

4 replies

0 likes

  • 954 Views
  • 4 replies
  • 0 likes

I can't delete local files

Hi! I have spotify premium on my smartphone and when I set an album as available offline everything it's ok, but when I switch again to make it unavailable it doesn't get deleted from the phone... the only way I have to delete the files is by using t...

Casual Listener

Hi! I have spotify premium on my smartphone and when I set an album as available offline everything it's ok, but when I switch again to make it unavailable it doesn't get deleted from the phone... th...

SamuFrr

Casual Listener

1705 Views

2 replies

0 likes

  • 1705 Views
  • 2 replies
  • 0 likes

Spotify and PowerAmp

Since I am unable to get the default Equalizer on my LG G3, POWERAMP has been suggested by many as THE one to get. Problem is that it doesn't incorporate with Spotify and it scans folders for tracks. I don't know how or where Spotify stores tracks or...

Music Fan

Since I am unable to get the default Equalizer on my LG G3, POWERAMP has been suggested by many as THE one to get.    Problem is that it doesn't incorporate with Spotify and it scans fo...

meanrat

Casual Listener

54155 Views

4 replies

2 likes

  • 54155 Views
  • 4 replies
  • 2 likes

Solved!! won't save anymore songs to my music.

I'm using the spotify android app on my Samsung note 2. I have been able to save songs until today. I only have about 50 songs saved so far. I click on the "+" and it says song has been saved to my music but when I check, it's not there. I have tried...

Casual Listener

I'm using the spotify android app on my Samsung note 2. I have been able to save songs until today. I only have about 50 songs saved so far. I click on the "+" and it says song has been saved to my m...

jagerman801

Casual Listener

25344 Views

2 replies

0 likes

  • 25344 Views
  • 2 replies
  • 0 likes

Simple question - How to close Spotify on Android?

Hello I'm using Premium Spotify on my LG L9 and I have around 1000 songs on my SD Card. After listening music I'm closing app by Android Task Manager (something like here http://puu.sh/fxkP5/3b219a8908.jpg (it's not my screenshot )). When I want list...

Roadie

Hello I'm using Premium Spotify on my LG L9 and I have around 1000 songs on my SD Card. After listening music I'm closing app by Android Task Manager  (something like here http://puu.sh/f...

GavinHenderson6

Roadie

2473 Views

3 replies

1 likes

  • 2473 Views
  • 3 replies
  • 1 likes