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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397025 Views

547 replies

35 likes

Account
Free
  • 397025 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8490 Views

0 replies

7 likes

  • 8490 Views
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  • 7 likes

No sound while playing, tons of bugs, poor UI, the list goes on ....

I'm trying Spotify premium right now and have found many many operational issues after only one day. I like the concept of Spotify but the execution is absolutely horrible. I'm probably not going to continue with my subscription due to the many bugs ...

Newbie

I'm trying Spotify premium right now and have found many many operational issues after only one day.  I like the concept of Spotify but the execution is absolutely horrible.   I'm probably ...

camillo75

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Solved!! Can't play any song AT ALL please help!

Please help me out, i can see the songs but their names just stay opaque & won't allow me to play any of em at all.

Casual Listener

Please help me out, i can see the songs but their names just stay opaque & won't allow me to play any of em at all.

alucardaft89

Casual Listener

2351 Views

6 replies

0 likes

  • 2351 Views
  • 6 replies
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Spotify Connect taking over my phone

Hi folks, got a bizarre issue. I'm listening to music on my Anroid Nexus 5, minding my own business. Suddenly the music changes to something else I have never listened to, and informs me I am controlling 'gti9195', which a Google suggests is a Samsun...

Regular

Hi folks, got a bizarre issue.   I'm listening to music on my Anroid Nexus 5, minding my own business.  Suddenly the music changes to something else I have never listened to, and inform...

camillo75

Community Legend

1176 Views

6 replies

0 likes

  • 1176 Views
  • 6 replies
  • 0 likes

Spotify player interrupts with strange sounds

Hey Guys, since a few days now my Spotify Android App makes strange sounds. It is deffenetly the Spotify App, becuase I tried different Speakers / Headphones and diffferent other Music Apps. I have an OnePlus One running Android L (5.0.2) based on cm...

Regular

Hey Guys, since a few days now my Spotify Android App makes strange sounds. It is deffenetly the Spotify App, becuase I tried different Speakers / Headphones and diffferent other Music Apps. I ha...

AaronSchneider

Regular

2440 Views

12 replies

0 likes

  • 2440 Views
  • 12 replies
  • 0 likes

mobile app switches off offline mode and deletes all the downloaded music

The app reset the offline mode setting of my playlists and saved albums & songs so then I had to turn it on and re-download again all my music. It's the second time it happens in a month. It's really annoying. I'm a Premium user. LG Nexus 5 Android 5...

Casual Listener

The app reset the offline mode setting of my playlists and saved albums & songs so then I had to turn it on and re-download again all my music.   It's the second time it happens in a mon...

andreat

Casual Listener

789 Views

2 replies

0 likes

delete music
offline mode
  • 789 Views
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Emotion ui 2.3 lockscreen controls

The lockscreen controls are not available with huawei's emotion ui. I only get the controls if I disable the huawei lockscreen (and even then the album cover will not display on the screen). But if I do that I won't get any lockscreenwidgets etc. I t...

Casual Listener

The lockscreen controls are not available with huawei's emotion ui. I only get the controls if I disable the huawei lockscreen (and even then the album cover will not display on the screen). But if I...

Daniel

Community Legend

8398 Views

4 replies

0 likes

Android
Android 4.4.2
emotion ui
emui
honor
huawei
Lockscreen control
  • 8398 Views
  • 4 replies
  • 0 likes

Spotify keine internetverbindung mit meinem Handy

Hallo, ich habe einen Premiumaccount. Mein Handy (Motorola 3G) kann jedoch nicht auf Spotify zugreifen. WLAN ist kein Problem, dass funktioniert. Sobald ich aber unterwegs bin ist keine Verbindung zu Spotify möglich. Wenn ich einen Titel suche steht ...

Newbie

Hallo, ich habe einen Premiumaccount. Mein Handy (Motorola 3G) kann jedoch nicht auf Spotify zugreifen. WLAN ist kein Problem, dass funktioniert. Sobald ich aber unterwegs bin ist keine Verbindung ...

Daniel

Community Legend

1038 Views

1 replies

0 likes

  • 1038 Views
  • 1 replies
  • 0 likes

Solved!! artists and songs disappeared from android

Hi there I am using Spotify on my Samsung Galaxy S3 (Android 4.3) for more than a year now without any problems. However about two weeks ago, all albums and songs disappeared from my collection. The artists also disappeared except for two, but when I...

Casual Listener

Hi there   I am using Spotify on my Samsung Galaxy S3 (Android 4.3) for more than a year now without any problems. However about two weeks ago, all albums and songs disappeared from my colle...

Daniel

Community Legend

759 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Which headphones for controlling spotify

Hi, would you recommend some headphones for nexus 5 with android to controll spotyfiy ? sound level and switching songs? would that work ? http://allegro.pl/sluchawki-dokanalowe-klipsch-image-s4a-gw-w-wa-i4961023216.htmlhttp://www.amazon.com/Samsung-...

Regular

Hi, would you recommend some headphones for nexus 5 with android to controll spotyfiy ? sound level and switching songs? would that work ?  http://allegro.pl/sluchawki-dokanalowe-klipsch-image-s...

Daniel

Community Legend

1019 Views

1 replies

0 likes

  • 1019 Views
  • 1 replies
  • 0 likes

Brani suggeriti

Perchè se cerco di ascoltare un album di recente uscita, mi costringe ad ascoltare brani suggeriti? Mi fa sentire 2 o 3 brani dell'album scelto, poi parte un brano suggerito, lo salto, torno all'album, poi parte di nuovo brano suggerito, poi si torna...

Visitor

Perchè se cerco di ascoltare un album di recente uscita, mi costringe ad ascoltare brani suggeriti?   Mi fa sentire 2 o 3 brani dell'album scelto, poi parte un brano suggerito, lo salto, tor...

Daniel

Community Legend

3557 Views

1 replies

2 likes

  • 3557 Views
  • 1 replies
  • 2 likes

Equalizer is broken

My spotify equalizer doesn't react to any commands. It's on the latest setting that I set

Casual Listener

My spotify equalizer doesn't react to any commands. It's on the latest setting that I set

Daniel

Community Legend

770 Views

3 replies

0 likes

  • 770 Views
  • 3 replies
  • 0 likes

won't finish the install from android app store

I have used it a lot, then the other day all **bleep** was grey and wouldn't start. So I uninstalled it and when I was about to reinstall it spotify just loading the install meter but never finished. I have searched in file manager but I can't find a...

Newbie

I have used it a lot, then the other day all **bleep** was grey and wouldn't start. So I uninstalled it and when I was about to reinstall it spotify just loading the install meter but never finished....

Daniel

Community Legend

7679 Views

1 replies

0 likes

  • 7679 Views
  • 1 replies
  • 0 likes

Spotify works only when is wifi conected samsung galaxy s3 LTE

Hi I have premium wersion spotify on my Samsung galaxy s3 LTE and applicaton work only when is wifi conected on Lte app is crash always, music plays 20 s and stop. I cant tap next song and pause i cant do anything... i try reinstall app and change in...

Casual Listener

Hi  I have premium wersion spotify on my Samsung galaxy s3 LTE and applicaton work only when is wifi conected on Lte app is crash always, music plays 20 s and stop. I cant tap next song and pau...

Daniel

Community Legend

1469 Views

5 replies

0 likes

  • 1469 Views
  • 5 replies
  • 0 likes

stops playing mid track

I have read your tech page about catch reinstalling and did battery thing to I have a Samsung galaxy light just got it two days ago. I have plenty of memory and am on Wi-Fi at home so I think theres a bug in the program.

Newbie

I have read your tech page about catch reinstalling and did battery thing to I have a Samsung galaxy light just got it two days ago. I have plenty of memory and am on Wi-Fi at home so I think theres ...

Daniel

Community Legend

609 Views

1 replies

0 likes

Android 4.4.2
stops playing
  • 609 Views
  • 1 replies
  • 0 likes

No more Spotify App for Galaxy Tab GT-P1000

Which Spotify App version is the last one that works for this Galaxy Tab and where can i get it?

Casual Listener

Which Spotify App version is the last one that works for this Galaxy Tab and where can i get it?

liftwartbertl

Casual Listener

1081 Views

4 replies

0 likes

  • 1081 Views
  • 4 replies
  • 0 likes

Polishing the Android Kitkat/Lollipop UI

Moved to ideas. Sorry. How do I erase this?

Casual Listener

Moved to ideas. Sorry. How do I erase this?

Daniel

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Offline mode broken on Android 4.4.2/Galaxy S4

After I upgraded to Android 4.4.2 on my Galaxy S4, my offline mode stopped working (starts downloading, stops after 30 or so songs are removed, then removes all files) in my spotify phone client. Offline mode works perfectly on my laptop). I even uni...

Music Fan

After I upgraded to Android 4.4.2 on my Galaxy S4, my offline mode stopped working (starts downloading, stops after 30 or so songs are removed, then removes all files) in my spotify phone client. &nb...

Nadja_1978

Regular

1915 Views

5 replies

0 likes

  • 1915 Views
  • 5 replies
  • 0 likes

Solved!! Set laps between peaces of music

Hi, Is it possible to set more time space between pieces of music when they play ? I use my playlist for dancing and we need some time before the next peace plays and so on. Thank you. pml001 Paris

Music Fan

Hi, Is it possible to set more time space between pieces of music when they play ? I use my playlist for dancing and we need some time before the next peace plays and so on. Thank you. &...

Daniel

Community Legend

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes

Android App / Mobile Enhancement: Downloaded Albums Tab or something like this

Hello Spotify-Team, please add in your Mobile App an Tab "Downloaded Playlists" or "Syncronised Titles" . This is really annoying when you have a lot of Playlists or Albums in your Collection and you must scroll to the moon... to find your Downloaded...

Newbie

Hello Spotify-Team,   please add in your Mobile App an Tab "Downloaded Playlists" or "Syncronised Titles" . This is really annoying when you have a lot of Playlists or Albums in your Co...

Daniel

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

mobile phone app

I went from being a premium member to a free member because I had to change my credit card number. now I can't even access the free portion of the program does anyone know why this is happening?

Casual Listener

I went from being a premium member to a free member because I had to change my credit card number. now I can't even access the free portion of the program does anyone know why this is happening?

Daniel

Community Legend

387 Views

2 replies

0 likes

  • 387 Views
  • 2 replies
  • 0 likes