Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118758 Views

27 replies

4 likes

  • 118758 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239520 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239520 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600382 Views

79 replies

3 likes

  • 600382 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492876 Views

581 replies

42 likes

Account
Free
  • 492876 Views
  • 581 replies
  • 42 likes

Solved!! Can't log in

Hi, I have a problem logging in on the mobile app using my username/password. The app keeps telling me they are incorrect, although I use the same credentials for the desktop app and logged in to the website just to make sure they worked. So what am ...

Casual Listener

Hi, I have a problem logging in on the mobile app using my username/password. The app keeps telling me they are incorrect, although I use the same credentials for the desktop app and logged in to t...

Sinon

Casual Listener

1166 Views

4 replies

0 likes

  • 1166 Views
  • 4 replies
  • 0 likes

SPOTIFY not working on t-mobile

any help?! SPOTIFY says thta is not conected to internet when im on data

Casual Listener

any help?! SPOTIFY says thta is not conected to internet when im on data

Daniel

Community Legend

1776 Views

3 replies

0 likes

  • 1776 Views
  • 3 replies
  • 0 likes

spotify volumen

como aumento el volumen de spotufy? ya que en mi dispositivo es relativamente bajo el volumen.

Newbie

como aumento el volumen de spotufy? ya que en mi dispositivo es relativamente bajo el volumen.

Daniel

Community Legend

999 Views

1 replies

0 likes

  • 999 Views
  • 1 replies
  • 0 likes

Downloads

My Galaxy S5 crashed while playing Spotify. When I rebooted my tracks were no longer available offline, and it is now downloading all 306 of them again. Should that be the case? Can I expect this to happen again?On another note, will there be any iss...

Newbie

My Galaxy S5 crashed while playing Spotify. When I rebooted my tracks were no longer available offline, and it is now downloading all 306 of them again. Should that be the case? Can I expect this to ...

Daniel

Community Legend

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

LG G2 mini + Kinovo BT 455 (bluetooth hands-free car kit) play/pause button issue

I use Spotify 2.1.0.903 on my LG G2 mini (LG-D620fr) and Android 4.4.2, and I enjoy it. I also use a Kinovo BT455 bluetooth hands-free car kit to stream music to my car radio. With the integrated Android media player, the multipurpose button of the b...

Newbie

I use Spotify 2.1.0.903 on my LG G2 mini (LG-D620fr) and Android 4.4.2, and I enjoy it. I also use a Kinovo BT455 bluetooth hands-free car kit to stream music to my car radio.   With ...

Daniel

Community Legend

844 Views

1 replies

0 likes

  • 844 Views
  • 1 replies
  • 0 likes

Play all music EXCEPT...

At work I like to shuffle all songs that I have downloaded to my phone and work away, but I have also downloaded some comedy albums and spoken word stuff that I want to exclude in this shuffle. If I add comedy to a playlist and spoken word to another...

Regular

At work I like to shuffle all songs that I have downloaded to my phone and work away, but I have also downloaded some comedy albums and spoken word stuff that I want to exclude in this shuffle. If I ...

Daniel

Community Legend

1080 Views

3 replies

0 likes

  • 1080 Views
  • 3 replies
  • 0 likes

Remove Songs

Hey! I'm really happy with Spotify sooner except one thing.When you have a spelista at random and then a song that you do not want in their playlist, so you can not remove it.When the music is playing, pressing on the screen so it will come up many d...

Music Fan

Hey! I'm really happy with Spotify sooner except one thing. When you have a spelista at random and then a song that you do not want in their playlist, so you can not remove it. When the music is pl...

Daniel

Community Legend

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Android Cache/Downloads Management

Simply put, the cache grows and grows. The app needs a way to quickly manage/undownload music as things get bloated. Aside from obvious things like using checkboxes to quickly undelete, one option would be to periodically check what is on there and s...

Casual Listener

Simply put, the cache grows and grows. The app needs a way to quickly manage/undownload music as things get bloated.  Aside from obvious things like using checkboxes to quickly undelete, one ...

Daniel

Community Legend

601 Views

1 replies

1 likes

  • 601 Views
  • 1 replies
  • 1 likes

help spotify not working

Whenever I open the app on my phone, error message "unfortunately spotify has stooped working, please close" keeps popping up. I Uninstalled it and reinstalled but still the same thing keeps happening. I even tried deleting the cache and force close ...

Newbie

Whenever I open the app on my phone, error message "unfortunately spotify has stooped working, please close" keeps popping up. I Uninstalled it and reinstalled but still the same thing keeps happe...

Daniel

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Setting for offline mode only accessible when online. Seems useless

I found myself completely offline - no wifi or phone service. Starting spotify results in a blank screen with no access to settings, so I'm unable to turn offline mode on. Force stopping the app or clearing the cache make no difference. Just a blank ...

Newbie

I found myself completely offline - no wifi or phone service. Starting spotify results in a blank screen with no access to settings, so I'm unable to turn offline mode on. Force stopping the app or c...

Daniel

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Galaxy S4 To Fiat Punto Evo with Blue and Me

Hi All, I was wondering if anyone can help. I have a Samsung Galaxy S4 and have Spotify Premium. I want to connect it to my car using bluetooth. How do i do this with Fiat Punto Evo 2012? Also i've connected the AUX lead to see if this works and it d...

Newbie

Hi All,   I was wondering if anyone can help. I have a Samsung Galaxy S4 and have Spotify Premium. I want to connect it to my car using bluetooth.   How do i do this with Fiat Punto...

Daniel

Community Legend

3087 Views

1 replies

0 likes

  • 3087 Views
  • 1 replies
  • 0 likes

search function not working

Whenever I try to search for new songs the spotify app closes. Could this have something to do with the fact that I've reached the limit on offline songs. But then this shouldn't affect the searching for new songs . Help!

Newbie

Whenever I try to search for new songs the spotify app closes. Could this have something to do with the fact that I've reached the limit on offline songs. But then this shouldn't affect the searching...

MattSuda

Spotify Star

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
  • 0 likes

Solved!! Over-driven distorted bass in latest version

I've been running spotify on a Curtis Klu LT7035-J tablet for quite some time now and never had any problems with it. With the latest update though I've noticed severe distortion during any song that has bass to it. Mostly rap and hiphop music. I hav...

Casual Listener

I've been running spotify on a Curtis Klu LT7035-J tablet for quite some time now and never had any problems with it. With the latest update though I've noticed severe distortion during any song that...

DiabolusAvem

Casual Listener

2601 Views

2 replies

1 likes

  • 2601 Views
  • 2 replies
  • 1 likes

No Queuing in connect play / control

Option is shown, but not supported.

Casual Listener

Option is shown, but not supported.

Dohnut

Casual Listener

702 Views

2 replies

0 likes

  • 702 Views
  • 2 replies
  • 0 likes

Another local file sync issue

Hi all, Sorry to add another thread about non-syncing local files, but all of my searches have proved inconclusive so far. I've got an Xperia Z with a 64GB SD card, which has around 38GB free (I've deleted some stuff to make space, although not reall...

Casual Listener

Hi all,   Sorry to add another thread about non-syncing local files, but all of my searches have proved inconclusive so far. 😞   I've got an Xperia Z with a 64GB SD card, which has...

TriggerFish

Casual Listener

1232 Views

4 replies

0 likes

  • 1232 Views
  • 4 replies
  • 0 likes

Android app runs while playing on PC

I noticed today that my phone was burning hot and seems to be 'playing' the music on my phone while I'm actually listening on my PC. Tried killing the app twice but it kept starting again and burned up the battery on my phone. Anyone have a similar p...

Newbie

I noticed today that my phone was burning hot and seems to be 'playing' the music on my phone while I'm actually listening on my PC. Tried killing the app twice but it kept starting again and burne...

meahtenoha

Spotify

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Available offline content has disappeared on me twice

Getting really frustrated, Spotify In the last month, Spotify has crashed on me twice, and when the app relaunches all of my "available offline" content has been deleted from my phone (or Spotify can no longer find it). I'm still logged in, all my pl...

Casual Listener

Getting really frustrated, Spotify 😞 In the last month, Spotify has crashed on me twice, and when the app relaunches all of my "available offline" content has been deleted from my phone (or Spotify ...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

"The Next 30 Minuites Are Free.!"...*CRASH, Silence*. Fix it.

Spotify totally crashes on my phone whenever a "free" thirty minute ad comes up. I have to close out of Spotify and shut down my pohone, then restart to get the music back on.Why, and how do I fix it?

Newbie

Spotify totally crashes on my phone whenever a "free" thirty minute ad comes up.  I have to close out of Spotify and shut down my pohone, then restart to get the music back on.Why, and how ...

meahtenoha

Spotify

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes