Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194990 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194990 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536357 Views

78 replies

3 likes

  • 536357 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440258 Views

565 replies

37 likes

Account
Free
  • 440258 Views
  • 565 replies
  • 37 likes

Spotify is no longer working on my Blackberry Z30

Up until a several weeks ago, I had no problems using Spotify at all on Blackberry Z30 (downloaded from Amazon). However, have been experiencing issues streaming music. Typically, a song will start playing, play for about five seconds, and then stop....

Casual Listener

Up until a several weeks ago, I had no problems using Spotify at all on Blackberry Z30 (downloaded from Amazon). However, have been experiencing issues streaming music. Typically, a so...

anotherquestion

Casual Listener

1557 Views

3 replies

0 likes

  • 1557 Views
  • 3 replies
  • 0 likes

Spotify on Android always downloading

Hi guys!Sorry at first - I am from germany and my english skills are not the best.Following problem: bought the 3month-version for 99Cent last week, got upgraded to premium.So I added at my pc-Account some playlists and installed the app on my Note3....

Casual Listener

Hi guys! Sorry at first - I am from germany and my english skills are not the best. Following problem: bought the 3month-version for 99Cent last week, got upgraded to premium. So I added at my...

JensWieschke

Casual Listener

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Local files show up as synced but are not available

I'm having an issue with Spotify Premium on a Nexus 5 with Android 5.0.1. I've synced quite a lot of local files and that usually goes fine. But two files suddenly aren't playable anymore ("Broken Jaw" and "Chin Music…"). They're greyed out and if I ...

Roadie

I' m having an issue with Spotify Premium on a Nexus 5 with Android 5.0.1. I've synced quite a lot of local files and that usually goes fine. But two files suddenly aren't playable anymore ("Broken ...

664 Views

0 replies

1 likes

Android
local files
  • 664 Views
  • 0 replies
  • 1 likes

Spotify connect showing unkown device

Hi, My Spotify connect is showing an unkown device in the list when using my Nexus 5 with android 5. It shows it and says it is playing on that device even though we are no not the same network, I'm not even connected via wifi. I thought this was a r...

Newbie

Hi,   My Spotify connect is showing an unkown device in the list when using my Nexus 5 with android 5.   It shows it and says it is playing on that device even though we are no not ...

ErickRGuetta

Community Legend

722 Views

1 replies

0 likes

Android
bug
  • 722 Views
  • 1 replies
  • 0 likes

Playback stops and app freezes when connection changes on Nexus 5

Lately I have problems with playback on my android phone (Nexus 5). The playback often stops when phone's connection changes. E.g. when switching from wifi to mobile data, or when I lose connectivity when the car goes into tunel. I listen to an off-l...

Casual Listener

Lately I have problems with playback on my android phone (Nexus 5). The playback often stops when phone's connection changes. E.g. when switching from wifi to mobile data, or when I lose connectivity...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Album art remains on lock after close

After I close the spotify app the album art is still on my lock screen. I have to power off the phone to get rid of it. Is this ment to be like this? My phone is a nexis 5 with lollipop.

Newbie

After I close the spotify app the album art is still on my lock screen. I have to power off the phone to get rid of it. Is this ment to be like this? My phone is a nexis 5 with lollipop.

pandaface

Newbie

464 Views

1 replies

1 likes

  • 464 Views
  • 1 replies
  • 1 likes

Songs keep skipping in free phone app

I have been using the free phone app for a long time with no issues. Recently, any song regardless of radio stream or from my own playlists will randomly decide to skip to the next song. Its totally random, sometimes early sometimes late. Always anno...

Casual Listener

I have been using the free phone app for a long time with no issues. Recently, any song regardless of radio stream or from my own playlists will randomly decide to skip to the next song. Its totally ...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Constant crashing and offline songs disappearing

Is the latest spotify release totally b0rked or something? For the last few days I can't go more than about 5mins without spotify stopping/crashing out and needing to be restarted, not only that but my offline downloads keep vanishing off the device,...

Casual Listener

Is the latest spotify release totally b0rked or something?  For the last few days I can't go more than about 5mins without spotify stopping/crashing out and needing to be restarted, not only tha...

ojhilt

Casual Listener

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Playlists

Does anyone know how I can get a playlist to play just the songs I have added to it and not ones which are similar. I'm compiling one for my boyfriend for valentines day as a modern day mix tape and only want the songs I've added to play? Thanks.

Casual Listener

Does anyone know how I can get a playlist to play just the songs I have added to it and not ones which are similar. I'm compiling one for my boyfriend for valentines day as a modern day mix tape and ...

Amyj1509

Casual Listener

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Black screen

I have premium and am using a Samsung 4S I have done all the updates, and when i clicked on app all i get is a black screen.

Newbie

I have premium and am using a Samsung 4S I have done all the updates, and when i clicked on app all i get is a black screen.  

OviiiOne

Community Legend

605 Views

3 replies

0 likes

  • 605 Views
  • 3 replies
  • 0 likes

Played song / playlist changes randomly

Hi to all, there is currently a longer lasting problem while playing songs from Spotify playlists: While listening to songs on an existing playlist, the player after a couple of songs switches randomly to a complete different song not even in any of ...

Newbie

Hi to all,   there is currently a longer lasting problem while playing songs from Spotify playlists: While listening to songs on an existing playlist, the player after a couple of songs...

598 Views

0 replies

1 likes

  • 598 Views
  • 0 replies
  • 1 likes

lost all my playlists

I recently purchased a new droid and changed cell phone carrier. All of my music is not on my new phone. The same day I purchased my new droid,my laptop crashed So I cannot sync my new cell to my laptop. Spotify now says I am on free trial and not re...

Newbie

I recently purchased a new droid and changed cell phone carrier. All of my music is not on my new phone. The same day I purchased my new droid,my laptop crashed So I cannot sync my new cell to my lap...

MattSuda

Spotify Star

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Genre Radio Stations won't start: Spotify on Andriod

Hi all, Just signed up for a trial version of Spotify, and was liking it until yestrday. All of a sudden, I can't use the genre radio stations. All of them say "Sorry, this station canno't be started, please choose a different one". Artist stations w...

Regular

Hi all,   Just signed up for a trial version of Spotify, and was liking it until yestrday. All of a sudden, I can't use the genre radio stations. All of them say "Sorry, this station canno't...

Ferrindel

Casual Listener

3449 Views

20 replies

0 likes

  • 3449 Views
  • 20 replies
  • 0 likes

Solved!! Got Spotify premium 7-day trial and I can't access the premium features

Thought I would try the 7-day trial since I am thinking on buying it. So I clicked on the trial button and Spotify said "Restarting" but it didn't so I did it manually and when I went back into the app none of the features were there.

Newbie

Thought I would try the 7-day trial since I am thinking on buying it. So I clicked on the trial button and Spotify said "Restarting" but it didn't so I did it manually and when I went back into the a...

MattSuda

Spotify Star

816 Views

1 replies

0 likes

  • 816 Views
  • 1 replies
  • 0 likes

Android 4.1.1

Hi! I have a smartphone with Android 4.1.1. I want to download a Spotify player on it but I can only get the latest version on play store, which is not compatible with Android 4.1.1. What have I to do? Should I download an old version of Spotify? In ...

Newbie

Hi! I have a smartphone with Android 4.1.1. I  want to download a Spotify player on it but  I can only get the latest version on play store, which is not compatible with Android 4.1....

1521 Views

0 replies

0 likes

  • 1521 Views
  • 0 replies
  • 0 likes

offline songs randomly stop for 2-3 seconds

Just started using Premium. Have downloaded a few albums for offline useage. A lot of the time a song will randomly stop for 2-3 seconds then continue. Anything iI can do about this before I cancel sub? Thanks

Visitor

Just started using Premium. Have downloaded a few albums for offline useage. A lot of the time a song will randomly stop for 2-3 seconds then continue. Anything iI can do about this before I cancel s...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Offline lists to sd card

Is there a way to save offline lists to an SD Card? I have an Android player in my car, and the flashdisk isn't so big. Would like to use the SD Card to save the offline lists on.How can I do this ?

Casual Listener

Is there a way to save offline lists to an SD Card? I have an Android player in my car, and the flashdisk isn't so big. Would like to use the SD Card to save the offline lists on. How can I do this ?

LeifGunnar

Casual Listener

498 Views

2 replies

0 likes

  • 498 Views
  • 2 replies
  • 0 likes

Skip Back A Track

Hey all, I swear I used to be able to have full control of my music from the notification shade of my phone. Now I can only pause and skip but sometimes i want to go back a song? When did they take this out? I dont see why they did either cause i can...

Roadie

Hey all,   I swear I used to be able to have full control of my music from the notification shade of my phone. Now I can only pause and skip but sometimes i want to go back a song? When did ...

GavinHenderson6

Roadie

11791 Views

5 replies

1 likes

  • 11791 Views
  • 5 replies
  • 1 likes

spotify keeps crashing on S4

As stated above, the app keeps crashing. I tried any solution (cancel data, cache, restoring the smartphone, reinstal the app, whatever) but it still crashes randomly. Actually I can't even open it at all, I only see a black screen and the system lau...

Newbie

As stated above, the app keeps crashing. I tried any solution (cancel data, cache, restoring the smartphone, reinstal the app, whatever) but it still crashes randomly. Actually I can't even open it...

477 Views

0 replies

1 likes

  • 477 Views
  • 0 replies
  • 1 likes

wont sync properly

i have a samsung galaxy s5 and have been a paying premium user for over a year now, i recently got a samsung galaxy s5 and when i try to sync playlists offline my starred syncs perfectly then my other playlist syncs and then unsyncs itself, i can the...

Casual Listener

i have a samsung galaxy s5 and have been a paying premium user for over a year now, i recently got a samsung galaxy s5 and when i try to sync playlists offline my starred syncs perfectly then my othe...

Bowman99

Casual Listener

414 Views

2 replies

0 likes

  • 414 Views
  • 2 replies
  • 0 likes