Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
202288 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
547041 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
454884 Views
571 replies
38 likes
ok sorry i realise i hacked off with the app right now as I've just tried to listen to a specific offline playlist, and couldn't ..firstly the app is soooo slow to load and sort itself out these days..secondly the album i had tried to save offline an...
ok sorry i realise i hacked off with the app right now as I've just tried to listen to a specific offline playlist, and couldn't 😞 ..firstly the app is soooo slow to load and sort itself out these ...
Not applicable
906 Views
7 replies
0 likes
when I open the app it says "spotify has stopped." I have uninstalled & installed the app but it does the same thing. I'm not sure what else to do?
when I open the app it says "spotify has stopped." I have uninstalled & installed the app but it does the same thing. I'm not sure what else to do?
Community Legend
406 Views
1 replies
0 likes
On my Galaxy S5 with Android 5, Spotify is intrusive that it makes you wander what the guys have been smoking...! Can you believe it, every time you restart yor telephone Spotify TAKE OVER THE WHOLE SCREE and deman that you sign into Spotify. And the...
On my Galaxy S5 with Android 5, Spotify is intrusive that it makes you wander what the guys have been smoking...! Can you believe it, every time you restart yor telephone Spotify TAKE OVER...
Community Legend
880 Views
1 replies
0 likes
Hi there, I updated to lollipop today and spotify doesn't want to work offline. It appears to be playing the music but not recognising that it's a media player as I can't change the volume of the music and no sound is coming out of the song I'm playi...
Hi there, I updated to lollipop today and spotify doesn't want to work offline. It appears to be playing the music but not recognising that it's a media player as I can't change the volume of the mus...
Community Legend
1118 Views
1 replies
0 likes
Spotify on Android still pauses for notification even after the latest update. How can I fix this?
Spotify on Android still pauses for notification even after the latest update. How can I fix this?
Community Legend
1353 Views
4 replies
2 likes
Description I've been having problems with spotify in android since the last updatewhen not on wifi. Since I have a pretty limited data plan , most of the time it's off ( or simply already spended it ). So when using Spotify without a internet connec...
Description I've been having problems with spotify in android since the last updatewhen not on wifi. Since I have a pretty limited data plan , most of the time it's off ( or simply already...
Community Legend
803 Views
3 replies
0 likes
Hi, when I use Spotify at night, I only want it to play an album once and stop there but it seems very difficult to get Spotify to do this. I want to be able to fall asleep listeing to music and not have music playing all night. I create playlists fo...
Hi, when I use Spotify at night, I only want it to play an album once and stop there but it seems very difficult to get Spotify to do this. I want to be able to fall asleep listeing to music and not ...
Community Legend
3218 Views
5 replies
0 likes
How do you delete a band off of My Music?
How do you delete a band off of My Music?
Spotify Star
527 Views
1 replies
0 likes
Hi guys & girls,On Android 4.4 , Sony Z3 compact, when i click on "Top" list, to listen to the Top songs, I'm directed to the "Mood" list Any idea?Thxxx.
Hi guys & girls, On Android 4.4 , Sony Z3 compact, when i click on "Top" list, to listen to the Top songs, I'm directed to the "Mood" list 😞 Any idea? Thxxx.
262 Views
0 replies
0 likes
Hi, I have read in detail the guidance on how to sync local files from my desktop so I can listen to them using the spotify app on my phone. When I go to the 'devices' tab on spotify on my desktop, it just tells me to connect my device to the same wi...
Hi, I have read in detail the guidance on how to sync local files from my desktop so I can listen to them using the spotify app on my phone. When I go to the 'device...
410 Views
0 replies
0 likes
Why oh why do those idiots at Spotify meddle? I've updated to the latest version and now when I share a track it doesn't copy the track title, just the URL. Does anyone know how this can be remedied?
Why oh why do those idiots at Spotify meddle? I've updated to the latest version and now when I share a track it doesn't copy the track title, just the URL. Does anyone know how this can be remedied?
294 Views
0 replies
0 likes
Hello, i have an old android mobile and I want to use this on my stereo system as a spotify player. This works great but when I try to control it via spotify connect it does not work. Is the spotify connect function only working from android to mac a...
Hello, i have an old android mobile and I want to use this on my stereo system as a spotify player. This works great but when I try to control it via spotify connect it does not work. Is the spotify ...
Casual Listener
942 Views
5 replies
0 likes
Until today I could share a track and paste it into Samsung SNote where both the tack name and URL would be pasted. Now all I get is the URL. How can I copy and paste both the track name and the URL? Thanks
Until today I could share a track and paste it into Samsung SNote where both the tack name and URL would be pasted. Now all I get is the URL. How can I copy and paste both the track name and the URL?...
447 Views
0 replies
0 likes
Hi, I imported my itunes playlists, consisting of artists that Spotify doesnt have the permissions for and then made some of them available of line on my Samsung. However, when I play some of these i get a message saying "this song is not available."...
Hi, I imported my itunes playlists, consisting of artists that Spotify doesnt have the permissions for and then made some of them available of line on my Samsung. However, when I play some...
Newbie
1383 Views
2 replies
2 likes
Hi, Since the new update i am having problems with the bluetooth in my car and headphones, i just can't change a song from mi device, the button fwd an rew don't produces any effect in the app, i have to change songs from the app. Anyone is having th...
Hi, Since the new update i am having problems with the bluetooth in my car and headphones, i just can't change a song from mi device, the button fwd an rew don't produces any effect in the app, i h...
Newbie
976 Views
1 replies
0 likes
I recently added more music to some of my playlists on itunes which, I then import to my Spotify account on my android smartphone & android tablet both Samsung brands. So my issue is that before I imorted the playlists I updated in itunes, I deleted ...
I recently added more music to some of my playlists on itunes which, I then import to my Spotify account on my android smartphone & android tablet both Samsung brands. So my issue is that b...
484 Views
0 replies
0 likes
I have repeatedly open tickets and tried to get people to acknowledge it, I am getting infuriated with it, and everytime I post itPeople who have nothing to do with spotify try to tell me "Hur hur hur, ish your fone! nut da app, ur SD card is broken ...
I have repeatedly open tickets and tried to get people to acknowledge it, I am getting infuriated with it, and everytime I post it People who have nothing to do with spotify try to tell me "Hur hu...
Roadie
750 Views
3 replies
1 likes
I have a galaxy s4 and my spotify app has stopped working completely on it. I got the software update a month ago, and it started doing this in the beginning of January. I open the app and before the screen shows anything, it just says spotify has st...
I have a galaxy s4 and my spotify app has stopped working completely on it. I got the software update a month ago, and it started doing this in the beginning of January. I open the app and before the...
Spotify Star
1125 Views
1 replies
0 likes
I tried to reddemed my 6 month premium free trial on spotify but it won't let me play the song i want, unless i press play shuffle but it won't play the song i want
I tried to reddemed my 6 month premium free trial on spotify but it won't let me play the song i want, unless i press play shuffle but it won't play the song i want
Spotify Star
681 Views
1 replies
0 likes
Up until a several weeks ago, I had no problems using Spotify at all on Blackberry Z30 (downloaded from Amazon). However, have been experiencing issues streaming music. Typically, a song will start playing, play for about five seconds, and then stop....
Up until a several weeks ago, I had no problems using Spotify at all on Blackberry Z30 (downloaded from Amazon). However, have been experiencing issues streaming music. Typically, a so...
Casual Listener
1592 Views
3 replies
0 likes
