help spotify not working

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help spotify not working

yyang01
Newbie
Whenever I open the app on my phone, error message "unfortunately spotify has stooped working, please close" keeps popping up. I Uninstalled it and reinstalled but still the same thing keeps happening. I even tried deleting the cache and force close the app but still nothing works. this just happening today. Please help. Thank you in advance.
1 Reply

Daniel
Community Legend

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved.

[GUIDE] How to fix common issues for Spotify on Android


Please use the search feature before posting a problem/bug/idea.
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