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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375541 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

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spotify on android cx-919 with finless rom 1.6b crashes (4.2)

hi ,my spotify does not work on my android device cx-919 since the major version change on summer 2014.. every time I lauch it crashes my android with a reboot. I tried all recommendations from the cmmunity without success like cleaning cache, reinst...

Casual Listener

hi , my spotify does not work on my android device cx-919 since the major version change on summer 2014.. every time I lauch it crashes my android with a reboot. I tried all recommendations from t...

Daniel

Community Legend

680 Views

2 replies

0 likes

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  • 2 replies
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Disc almost full

"We have detected that you are running out of storage space. To work correctly, Spotify needs free space to store files. Yoy can fix this by de-selecting playlists for download or choosing to clear all your spotify data from the settings menu". I HAV...

Newbie

"We have detected that you are running out of storage space. To work correctly, Spotify needs free space to store files. Yoy can fix this by de-selecting playlists for download or choosing to clear a...

mightyafromike

Newbie

3197 Views

2 replies

0 likes

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Solved!! Lock screen widget gone ?

I just noticed that the lock screen widget that allowed you to be able to pause, change tracks, display the track name etc and the cover art seems to be no longer available, using android 4.2.2.Anyone else having this issue? Was it removed with the l...

Music Fan

I just noticed that the lock screen widget that allowed you to be able to pause, change tracks, display the track name etc and the cover art seems to be no longer available, using android 4.2.2. A...

qlpa

Regular

20985 Views

4 replies

1 likes

  • 20985 Views
  • 4 replies
  • 1 likes

Linked Songs: Android Vs Desktop App

So I have some really long playlists that I am importing into Spotify for the first time. I am going through it on the Desktop App and making sure the songs "linked" found in spotify database are equivalent to my offline file. If not I want to unlink...

Regular

So I have some really long playlists that I am importing into Spotify for the first time. I am going through it on the Desktop App and making sure the songs "linked" found in spotify database are equ...

551 Views

0 replies

1 likes

  • 551 Views
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  • 1 likes

Release Notes - Spotify for Android (1.9.0)

What's new in this version (1.9.0) New: Search your offline tracks when you’re offline. Improved: Safer bluetooth handling. Fictitious: This app contains a blend of herbs and spices.

Community Legend

  What's new in this version (1.9.0)   New: Search your offline tracks when you’re offline. Improved: Safer bluetooth handling. Fictitious: This app contains a blend of herbs ...

1289257783

Regular

4408 Views

15 replies

2 likes

Android
Release Notes
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Spotify Premium won't work on Wifi - HTC One M8

Ever since I upgraded to Spotify Premium, it won't work on wifi at all - error message "no internet connection" although my internet connection is fine. I had no trouble with Free spotify. This is whether I'm streaming or downloading. Nothing works u...

Newbie

Ever since I upgraded to Spotify Premium, it won't work on wifi at all - error message "no internet connection" although my internet connection is fine. I had no trouble with Free spotify. This is ...

MattSuda

Spotify Star

867 Views

1 replies

0 likes

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  • 1 replies
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Difficulties to follow artists

Hello,I have issues when i want to follow an artist : sometimes i check the box on an artist's page but it doesn't show up on general artist's page like on the screen : It's the same with registrered music and with some artists that i followed one da...

Regular

Hello, I have issues when i want to follow an artist : sometimes i check the box on an artist's page but it doesn't show up on general artist's page like on the screen :   ...

jeremypsl

Regular

891 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

paid for 3 free months for 99 cents no upgrade

I paid for the 3 free months but in not seeing that I have premium. I have lodged out and back in I have also uninstalled it from my phone and reinstalled it and still nothing

Newbie

I paid for the 3 free months but in not seeing that I have premium. I have lodged out and back in I have also uninstalled it from my phone and reinstalled it and still nothing

MattSuda

Spotify Star

400 Views

1 replies

0 likes

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Headphones mic not "released" when receiving a phone call

Seems like Spotify doesn't "release" the headphone's microphone when I get a phone call, make a phone call or use Google Now. Example 1: 1) I'm listening to music on Spotify 2) the phone rings: Android automatically takes over and pauses Spotify 3) I...

Visitor

Seems like Spotify doesn't "release" the headphone's microphone when I get a phone call, make a phone call or use Google Now.    Example 1: 1) I'm listening to music on Spotify 2) t...

Alfafreak

Newbie

792 Views

2 replies

0 likes

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No internet connection

For the past few weeks I have been unable to get an internet connection while on mobile. I have an HTC One M8 on t-mobile. I've reinstalled the app and rebooted the phone several times. I've checked storage location, all of my settings, and just abou...

Casual Listener

For the past few weeks I have been unable to get an internet connection while on mobile. I have an HTC One M8 on t-mobile. I've reinstalled the app and rebooted the phone several times. I've checked ...

Upset

Gig Goer

1036 Views

7 replies

0 likes

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  • 7 replies
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Solved!! dont open

Hello everybody, I changed my smartphone to a new one and Im trying to open spotify in the new phone but it doesnt open, it doesnt charge anything and i dont know what to do. Anybody know what happen? Thanks

Casual Listener

Hello everybody, I changed my smartphone to a new one and Im trying to open spotify in the new phone but it doesnt open, it doesnt charge anything and i dont know what to do.    Anybody...

Daniel

Community Legend

946 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Music saved on internal storage AND SD card

Hi I got Moto G 4g (android 4.4) 8gb of internal memory and 32gb in the SD one. I can't understand why but my spotify when it downloads my music, during the download I see the storage gets busy in both of memory slots. It seems that it's saving music...

Newbie

Hi I got Moto G 4g (android 4.4) 8gb of internal memory and 32gb in the SD one. I can't understand why but my spotify when it downloads my music, during the download I see the storage gets busy in bo...

Daniel

Community Legend

2074 Views

3 replies

0 likes

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  • 3 replies
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Can't connect to synchronize Desktop App with Android App

I opened the Desktop App on Windows Vista and chose "Devices" (which has worked before for another phone) and I opened the Android App on my Oneplus One. They both are connected to the same WiFi-Network but the Desktop App won't recognize my Oneplus ...

Casual Listener

I opened the Desktop App on Windows Vista and chose "Devices" (which has worked before for another phone) and I opened the Android App on my Oneplus One. They both are connected to the same WiFi-Netw...

Daniel

Community Legend

725 Views

1 replies

0 likes

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Solved!! Where to report a fault?

Hi, there is a fault in the German android app (word "album" is misspelled "ablum"), where can I report this?

Gig Goer

Hi,   there is a fault in the German android app (word "album" is misspelled "ablum"), where can I report this?    

Daniel

Community Legend

724 Views

2 replies

0 likes

  • 724 Views
  • 2 replies
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Shutting off connect

Hey, this only works if you have spotify premium. I listen to my downloaded music on my phone but, I shut off my wifi, and deny spotify access to my data. If spotify is offline connect will not work. So my girlfriend can use it on my iPad in the livi...

Casual Listener

Hey, this only works if you have spotify premium. I listen to my downloaded music on my phone but, I shut off my wifi, and deny spotify access to my data. If spotify is offline connect will not work....

Daniel

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Spotify Cache

Does the Android version automatically cache like the desktop version? I've been using it with wifi only, kinda scared it'll use up my mobile data. I know you can download playlists/songs but I like the autocaching better.

Visitor

Does the Android version automatically cache like the desktop version? I've been using it with wifi only, kinda scared it'll use up my mobile data. I know you can download playlists/songs but I like ...

Daniel

Community Legend

626 Views

1 replies

0 likes

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  • 1 replies
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Recent Android App Bugs

I have had Spotify for Android for almost a year. I had it on my Galaxy note 3 from the start and i had a no Meta Data (No Track Info) issue over Bluetooth at first but after about a month it cleared up.....i chocked that up to you guys updating the ...

Visitor

I have had Spotify for Android for almost a year. I had it on my Galaxy note 3 from the start and i had a no Meta Data (No Track Info) issue over Bluetooth at first but after about a month it cleared...

Daniel

Community Legend

1629 Views

19 replies

0 likes

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  • 19 replies
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Spotify causing my tablet to shut off

I have a Galaxy Tab 3. Lately I've been having an issue when I have Spotify open and my tablet goes to sleep, my tablet will turn off. I open the app, let my tablet turn off and then I'll press either the home or power button, nothing happens. I have...

Regular

I have a Galaxy Tab 3. Lately I've been having an issue when I have Spotify open and my tablet goes to sleep, my tablet will turn off. I open the app, let my tablet turn off and then I'll press eithe...

Daniel

Community Legend

948 Views

3 replies

0 likes

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  • 3 replies
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spotify app crashes on android 4.1.1 after 2-3 seconds on tablet

Hi all I looked into the support Forums an it saw no helping articles. Spotify APP is crshing after 2-3 second in Android 4.1.1 I deinstalled it and installed it again with same issue. What can i do Tod fix the Problem?

Regular

Hi all I looked into the support Forums an it saw no helping articles.   Spotify APP is crshing after 2-3 second in Android 4.1.1 I deinstalled it and installed it again with same issue....

Steffensworld

Regular

1868 Views

8 replies

0 likes

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  • 8 replies
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Note 4 Spotify problems in car.

Hi, i own a Samsung note 4 witch I use for playing music in my car. But I can't go to another song using the car as remote... I had a note 2 before with Spotify that worked fine in my car. I also can't see the name of the song on the multimedia syste...

Casual Listener

Hi, i own a Samsung note 4 witch I use for playing music in my car. But I can't go to another song using the car as remote... I had a note 2 before with Spotify that worked fine in my car. I also ca...

lOneRanger

Casual Listener

884 Views

3 replies

0 likes

  • 884 Views
  • 3 replies
  • 0 likes