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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389689 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8112 Views

0 replies

7 likes

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Playlist won't stay synced

I've downloaded all of my Playlist and had no issue for a week. Now one of my playlists is showing a handful of songs being downloaded. It says I need to turn on 2g/3g to start syncing and downloading. How do I go about doing that.

Newbie

I've downloaded all of my Playlist and had no issue for a week. Now one of my playlists is showing a handful of songs being downloaded. It says I need to turn on 2g/3g to start syncing and downloadin...

Daniel

Community Legend

533 Views

2 replies

0 likes

  • 533 Views
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Playback Stops Half Way Through Song

I have an unrooted HTC One M8 and the playback on the app stops approx. halfway through the song but shows to still be playing with no sound. I've tried pausing and playing but it just shows that it's playing with no sound still. I've tried closing a...

Newbie

I have an unrooted HTC One M8 and the playback on the app stops approx. halfway through the song but shows to still be playing with no sound. I've tried pausing and playing but it just shows tha...

Daniel

Community Legend

961 Views

2 replies

0 likes

  • 961 Views
  • 2 replies
  • 0 likes

unable to add to my music

I am unable to add new artists to "my music" list. Is there type of limit on how many artists you can have on the list?

Newbie

I am unable to add new artists to "my music" list. Is there type of limit on how many artists you can have on the list? 

Daniel

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Downloading music

My Samsung Galaxy s4 has 6 free gbs of storage left and I'm trying to sync with WiFi but its saying I don't have enough storage to sync.. Any help on fixing the problem?

Newbie

My Samsung Galaxy s4 has 6 free gbs of storage left and I'm trying to sync with WiFi but its saying I don't have enough storage to sync.. Any help on fixing the problem?

Daniel

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
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Solved!! I want to sync playlist without downloading to my Android device

In my desktop app, I am manually syncing the playlist. When I check the playlist I want to sync to my Android device, it starts downloading all the music to my Android. I don't want this. I just want the playlist.on my android. How do I do this and h...

Newbie

In my desktop app, I am manually syncing the playlist. When I check the playlist I want to sync to my Android device, it starts downloading all the music to my Android. I don't want this. I just want...

MattSuda

Spotify Star

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Syncing problems

Hello, I currently have the problem with syncing as i have downloaded a CD which is split by Track 1, 2, 3 etc however when listening to this on my android phone, although there are 12 tracks listed it only plays the first one 12 times, (basically it...

Newbie

Hello, I currently have the problem with syncing as i have downloaded a CD which is split by Track 1, 2, 3 etc however when listening to this on my android phone, although there are 12 tracks listed ...

Grace

Spotify

489 Views

1 replies

0 likes

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app slow to start up initially now

hi all,since last update im finding the app on my htc m8 is VERY slow to load up and sort itself out the first time you launch itget stuck looking at a black screen for quite a while used to be okcheersdanhtc m8 running 4.4.2

Visitor

hi all, since last update im finding the app on my htc m8 is VERY slow to load up and sort itself out the first time you launch it get stuck looking at a black screen for quite a while 😞 us...

lazzz

Music Fan

919 Views

2 replies

1 likes

  • 919 Views
  • 2 replies
  • 1 likes

spotify on android cx-919 with finless rom 1.6b crashes (4.2)

hi ,my spotify does not work on my android device cx-919 since the major version change on summer 2014.. every time I lauch it crashes my android with a reboot. I tried all recommendations from the cmmunity without success like cleaning cache, reinst...

Casual Listener

hi , my spotify does not work on my android device cx-919 since the major version change on summer 2014.. every time I lauch it crashes my android with a reboot. I tried all recommendations from t...

Daniel

Community Legend

702 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Disc almost full

"We have detected that you are running out of storage space. To work correctly, Spotify needs free space to store files. Yoy can fix this by de-selecting playlists for download or choosing to clear all your spotify data from the settings menu". I HAV...

Newbie

"We have detected that you are running out of storage space. To work correctly, Spotify needs free space to store files. Yoy can fix this by de-selecting playlists for download or choosing to clear a...

mightyafromike

Newbie

3228 Views

2 replies

0 likes

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Solved!! Lock screen widget gone ?

I just noticed that the lock screen widget that allowed you to be able to pause, change tracks, display the track name etc and the cover art seems to be no longer available, using android 4.2.2.Anyone else having this issue? Was it removed with the l...

Music Fan

I just noticed that the lock screen widget that allowed you to be able to pause, change tracks, display the track name etc and the cover art seems to be no longer available, using android 4.2.2. A...

qlpa

Regular

21040 Views

4 replies

1 likes

  • 21040 Views
  • 4 replies
  • 1 likes

Linked Songs: Android Vs Desktop App

So I have some really long playlists that I am importing into Spotify for the first time. I am going through it on the Desktop App and making sure the songs "linked" found in spotify database are equivalent to my offline file. If not I want to unlink...

Regular

So I have some really long playlists that I am importing into Spotify for the first time. I am going through it on the Desktop App and making sure the songs "linked" found in spotify database are equ...

560 Views

0 replies

1 likes

  • 560 Views
  • 0 replies
  • 1 likes

Release Notes - Spotify for Android (1.9.0)

What's new in this version (1.9.0) New: Search your offline tracks when you’re offline. Improved: Safer bluetooth handling. Fictitious: This app contains a blend of herbs and spices.

Community Legend

  What's new in this version (1.9.0)   New: Search your offline tracks when you’re offline. Improved: Safer bluetooth handling. Fictitious: This app contains a blend of herbs ...

1289257783

Regular

4531 Views

15 replies

2 likes

Android
Release Notes
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Spotify Premium won't work on Wifi - HTC One M8

Ever since I upgraded to Spotify Premium, it won't work on wifi at all - error message "no internet connection" although my internet connection is fine. I had no trouble with Free spotify. This is whether I'm streaming or downloading. Nothing works u...

Newbie

Ever since I upgraded to Spotify Premium, it won't work on wifi at all - error message "no internet connection" although my internet connection is fine. I had no trouble with Free spotify. This is ...

MattSuda

Spotify Star

872 Views

1 replies

0 likes

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  • 1 replies
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Difficulties to follow artists

Hello,I have issues when i want to follow an artist : sometimes i check the box on an artist's page but it doesn't show up on general artist's page like on the screen : It's the same with registrered music and with some artists that i followed one da...

Regular

Hello, I have issues when i want to follow an artist : sometimes i check the box on an artist's page but it doesn't show up on general artist's page like on the screen :   ...

jeremypsl

Regular

929 Views

8 replies

0 likes

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  • 8 replies
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paid for 3 free months for 99 cents no upgrade

I paid for the 3 free months but in not seeing that I have premium. I have lodged out and back in I have also uninstalled it from my phone and reinstalled it and still nothing

Newbie

I paid for the 3 free months but in not seeing that I have premium. I have lodged out and back in I have also uninstalled it from my phone and reinstalled it and still nothing

MattSuda

Spotify Star

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Headphones mic not "released" when receiving a phone call

Seems like Spotify doesn't "release" the headphone's microphone when I get a phone call, make a phone call or use Google Now. Example 1: 1) I'm listening to music on Spotify 2) the phone rings: Android automatically takes over and pauses Spotify 3) I...

Visitor

Seems like Spotify doesn't "release" the headphone's microphone when I get a phone call, make a phone call or use Google Now.    Example 1: 1) I'm listening to music on Spotify 2) t...

Alfafreak

Newbie

800 Views

2 replies

0 likes

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No internet connection

For the past few weeks I have been unable to get an internet connection while on mobile. I have an HTC One M8 on t-mobile. I've reinstalled the app and rebooted the phone several times. I've checked storage location, all of my settings, and just abou...

Casual Listener

For the past few weeks I have been unable to get an internet connection while on mobile. I have an HTC One M8 on t-mobile. I've reinstalled the app and rebooted the phone several times. I've checked ...

Upset

Gig Goer

1068 Views

7 replies

0 likes

  • 1068 Views
  • 7 replies
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Solved!! dont open

Hello everybody, I changed my smartphone to a new one and Im trying to open spotify in the new phone but it doesnt open, it doesnt charge anything and i dont know what to do. Anybody know what happen? Thanks

Casual Listener

Hello everybody, I changed my smartphone to a new one and Im trying to open spotify in the new phone but it doesnt open, it doesnt charge anything and i dont know what to do.    Anybody...

Daniel

Community Legend

980 Views

4 replies

0 likes

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Music saved on internal storage AND SD card

Hi I got Moto G 4g (android 4.4) 8gb of internal memory and 32gb in the SD one. I can't understand why but my spotify when it downloads my music, during the download I see the storage gets busy in both of memory slots. It seems that it's saving music...

Newbie

Hi I got Moto G 4g (android 4.4) 8gb of internal memory and 32gb in the SD one. I can't understand why but my spotify when it downloads my music, during the download I see the storage gets busy in bo...

Daniel

Community Legend

2087 Views

3 replies

0 likes

  • 2087 Views
  • 3 replies
  • 0 likes

Can't connect to synchronize Desktop App with Android App

I opened the Desktop App on Windows Vista and chose "Devices" (which has worked before for another phone) and I opened the Android App on my Oneplus One. They both are connected to the same WiFi-Network but the Desktop App won't recognize my Oneplus ...

Casual Listener

I opened the Desktop App on Windows Vista and chose "Devices" (which has worked before for another phone) and I opened the Android App on my Oneplus One. They both are connected to the same WiFi-Netw...

Daniel

Community Legend

745 Views

1 replies

0 likes

  • 745 Views
  • 1 replies
  • 0 likes