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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854279 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854279 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20375 Views
  • 3 replies
  • 0 likes
  • 20375 Views
  • 3 replies
  • 0 likes

Samsung Galaxy S 3 does not show up in desktop client for syncing

I am a premium member and my Galaxy S3 will not show up on my devices tab in the desktop client. I am trying to sync a few local songs to my phone and whenever i press the song on my phone I get a "track is not available" message. Both devices are on...

  • Casual Listener
  • I am a premium member and my Galaxy S3 will not show up on my devices tab in the desktop client. I am trying to sync a few local songs to my phone and whenever i press the song on my phone I get a "t...
  • Joe
  • Community Legend
  • 307 Views
  • 3 replies
  • 0 likes
  • 307 Views
  • 3 replies
  • 0 likes

Solved!! Issue with offline playlists still not resolved

Look, I've seen the sticky, saw 100's of replies from people with the same or similar problems, and one reply marked as "Solution", which is just NOT the solution. So how do i get my offline playlists back? The songs are all there on my sd card, the ...

  • Visitor
  • Look, I've seen the sticky, saw 100's of replies from people with the same or similar problems, and one reply marked as "Solution", which is just NOT the solution. So how do i get my offline playli...
  • user-removed
  • Not applicable
  • 351 Views
  • 2 replies
  • 0 likes
  • 351 Views
  • 2 replies
  • 0 likes

How to listen to music offline

Hi Guys, I'm a new spotify user. I'm trying to listen to a playlist offline but I can't seen to see the option for "Available offline" on either windows or Android app. I've tried various top playlist and have same issue. According to help on spotify...

  • Newbie
  • Hi Guys,   I'm a new spotify user.   I'm trying to listen to a playlist offline but I can't seen to see the option for "Available offline" on either windows or Android app. I've tri...
  • pnc
  • Community Legend
  • 761 Views
  • 3 replies
  • 0 likes
  • 761 Views
  • 3 replies
  • 0 likes

Distortion when playing music on Samsung Galaxy Tab 12.2 speakers, but not on headphones.

I have noticed a lot of music sounding mildly to heavily distorted when playing on my tablet's speakers, but not on my headphones when plugged in on the same device. It's noticeable mostly on tracks that are recorded at a relatively low level (András...

  • Casual Listener
  • I have noticed a lot of music sounding mildly to heavily distorted when playing on my tablet's speakers , but not on my headphones when plugged in o...
  • 294 Views
  • 0 replies
  • 0 likes
  • 294 Views
  • 0 replies
  • 0 likes

The Track is Not Available

I have a Premium subscription and I have one of my playlists downloaded for offline listening. I connected to Wifi so all songs should have downloaded. But when I go offline there are a few songs that will not play. It says "The Track is not Availabl...

  • Music Fan
  • I have a Premium subscription and I have one of my playlists downloaded for offline listening.  I connected to Wifi so all songs should have downloaded.  But when I go offline there are a f...
  • user-removed
  • Not applicable
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

White screen and resets phone

Hi! I have a Note3, and I'm running android 4.4.2. I do subscribe to Premium. I'll be playing my Spotify at work and for about a week now when I go to skip a song, my spotify will stop playing completely, and go to a white screen. My phone will then ...

  • Casual Listener
  • Hi! I have a Note3, and I'm running android 4.4.2. I do subscribe to Premium. I'll be playing my Spotify at work and for about a week now when I go to skip a song, my spotify will stop playing comple...
  • sammiches87
  • Casual Listener
  • 330 Views
  • 3 replies
  • 0 likes
  • 330 Views
  • 3 replies
  • 0 likes

nexus 5 does not appear under "devices" on desktop app

Tried on OS X 10.9 and windows 8 on two differents networks. Tried reinstalling app (both on nexus and on OS x). With My old s3 mini the devices was found, and the feature works, except for the local files playlist

  • Regular
  • Tried on OS X 10.9 and windows 8 on two differents networks. Tried reinstalling app (both on nexus and on OS x). With My old s3 mini the devices was found, and the feature works, except for the local...
  • user-removed
  • Not applicable
  • 1126 Views
  • 10 replies
  • 0 likes
  • 1126 Views
  • 10 replies
  • 0 likes

Can't login to spotify on HTC One

Hello all, I recently upgraded from my HTC One S (where my premium spotify account worked perfectly) to the new HTC One. I downloaded the app. Hit login- login with Facebook- It then asks permission to access my account, I hit ok- a circular load sym...

  • Casual Listener
  • Hello all,        I recently upgraded from my HTC One S (where my premium spotify account worked perfectly) to the new HTC One. I downloaded the app. Hit login- login with F...
  • Daniel
  • Community Legend
  • 970 Views
  • 3 replies
  • 0 likes
  • 970 Views
  • 3 replies
  • 0 likes

Some artists default to profile, some to discography...

Spotify app 0.7.6.357 | KitKat 4.4.2 Sometimes I don't like to have to search the artist name in, but choose an artist from my 'Following' list in my profile. I click Menu - > Profile (My profile) -> Following This shows me a list of the artists that...

  • Newbie
  • Spotify app 0.7.6.357 | KitKat 4.4.2   Sometimes I don't like to have to search the artist name in, but choose an artist from my 'Following' list in my profile.    I click Menu...
  • Peter__
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Spotify in my car with Nexus 5 (Vw Rns315)

Hi all, First, sorry for my English... I have a little problem when i plug my phone (Nexus 5 - Android) in my usb cable car (Media-in / usb and RNS315 audio in VW)...In my setup, i choose media-in and i wait... but the phone is not recognized... And ...

  • Newbie
  • Hi all,   First, sorry for my English...   I have a little problem when i plug my phone (Nexus 5 - Android) in my usb cable car (Media-in / usb and RNS315 audio in VW)... In my set...
  • Daniel
  • Community Legend
  • 1363 Views
  • 1 replies
  • 0 likes
  • 1363 Views
  • 1 replies
  • 0 likes

Solved!! placebo

Hi.There are only few songs from placebo in spotify. Do any one know if they're going to add more placebo songs or not?

  • Regular
  • Hi. There are only few songs from placebo in spotify. Do any one know if they're going to add more placebo songs or not?
  • withinthefire
  • Regular
  • 610 Views
  • 2 replies
  • 0 likes
  • placebo
  • 610 Views
  • 2 replies
  • 0 likes

Solved!! tune wiki doesn't work automatically

Hi.:) I used to use HTC desire x and while listening music on spotify, tune wiki was finding lyrics automatically and telling me with notification. Now on galaxy note 3, it doesn't find anything automatically. Can anyone help me about that?

  • Regular
  • Hi.:) I used to use HTC desire x and while listening music on spotify, tune wiki was finding lyrics automatically and telling me with notification. Now on galaxy note 3, it doesn't find anything auto...
  • withinthefire
  • Regular
  • 3521 Views
  • 3 replies
  • 0 likes
  • tune wiki
  • 3521 Views
  • 3 replies
  • 0 likes

Phone's playlist has more songs than computer.

Please Help! When I add songs to playlists on my smartphone, they do not automatically add to my computer. Is there a way to have the playlists update automatically?

  • Regular
  • Please Help!   When I add songs to playlists on my smartphone, they do not automatically add to my computer. Is there a way to have the playlists update automatically? 
  • Peter__
  • Community Legend
  • 834 Views
  • 1 replies
  • 0 likes
  • 834 Views
  • 1 replies
  • 0 likes

Using Spotify Premium on 2 devices

Hi, I am not very technically literate and need some step by step assistance if possible. I have just started using spotify premium through my vodafone contract. I use it on my samsung galaxy s3. When I run I use my partners galaxy S2. For some reaso...

  • Regular
  • Hi,   I am not very technically literate and need some step by step assistance if possible.   I have just started using spotify premium through my vodafone contract.  I use it ...
  • Peter__
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

kindle fire hdx only plays one track

On the new kindle fire hdx when I try to play a playlist it will only play one song then stops. I have to manually skip to the next track every time. I've tried clearing the data and the cache and reinstalling. I've changed every setting I can find. ...

  • Casual Listener
  • On the new kindle fire hdx when I try to play a playlist it will only play one song then stops. I have to manually skip to the next track every time. I've tried clearing the data and the cache and re...
  • jwdavisjr
  • Newbie
  • 2260 Views
  • 13 replies
  • 4 likes
  • 2260 Views
  • 13 replies
  • 4 likes

Managing Library

How on earth do I manage my library with Spotify? I just want to see my library sorted by artist, album, and song. I see all these features in the Android app but the one thing I can't find is access to my library. All I see are my playlists. SURELY ...

  • Visitor
  • How on earth do I manage my library with Spotify?   I just want to see my library sorted by artist, album, and song. I see all these features in the Android app but the one thing I can't fin...
  • user-removed
  • Not applicable
  • 438 Views
  • 6 replies
  • 0 likes
  • 438 Views
  • 6 replies
  • 0 likes

Constant App Crash

I have a Note 3 on Jellybean that won't open the Spotify app. I have 12Gb storage, I tried to reinstall the app multiple times, and reported the problem.At first it would crash randomly while making a playlist or other things and now it just won't op...

  • Newbie
  • I have a Note 3 on Jellybean that won't open the Spotify app. I have 12Gb storage, I tried to reinstall the app multiple times, and reported the problem. At first it would crash randomly while mak...
  • TheJ0rma
  • Regular
  • 618 Views
  • 1 replies
  • 1 likes
  • 618 Views
  • 1 replies
  • 1 likes

cant find explicit version

I went to listen to Eminem and found most of his albums are explicit the rest were "edited" ie..MMLP, relapse, recovery were all clean I went to "view all albums" not to sure where else to look. Android phone and tablet.

  • Regular
  • I went to listen to Eminem and found most of his albums are explicit the rest were "edited" ie..MMLP, relapse, recovery were all clean I went to "view all albums" not to sure where else to look. Andr...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Playlists not downloading

Hello I am a premium user and my playlists won't download for offline listening. Thanks Pete

  • Casual Listener
  • Hello I am a premium user and my playlists won't download for offline listening. Thanks Pete
  • Peterwareham
  • Casual Listener
  • 308 Views
  • 3 replies
  • 0 likes
  • 308 Views
  • 3 replies
  • 0 likes

How do I listen to someone else's playlists?

I know the username of the person who made the playlists, but I can't find that person on Spotify, and they can't find me. How can I have their playlists to listen to?

  • Newbie
  • I know the username of the person who made the playlists, but I can't find that person on Spotify, and they can't find me. How can I have their playlists to listen to?
  • Adam
  • Roadie
  • 111309 Views
  • 4 replies
  • 3 likes
  • 111309 Views
  • 4 replies
  • 3 likes