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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106254 Views

26 replies

3 likes

  • 106254 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215533 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215533 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568599 Views

78 replies

3 likes

  • 568599 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469184 Views

577 replies

40 likes

Account
Free
  • 469184 Views
  • 577 replies
  • 40 likes

Troubles with downloading music to my offline playlist

Hi! I've searched the forum but found no answer. I'm premium, but since a few days, I: 1. Can't listen to music while offline on my computer 2. My celphone (android) stops downloading in the middle of a playlist. I get a notification that there's not...

Newbie

Hi! I've searched the forum but found no answer. I'm premium, but since a few days, I: 1. Can't listen to music while offline on my computer 2. My celphone (android) stops downloading in the mi...

Daniel

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

I can't sync my music from the laptop to my mobile.

Hello all ! I got a laptop, running on Windows 8, and a mobile Samsung Galaxy Note 3. When I had my old laptop i was able to download music, put it in spotify with the local files option, then i dragged and dropped those mp3 in a offline session, it ...

Newbie

Hello all !   I got a laptop, running on Windows 8, and a mobile Samsung Galaxy Note 3.   When I had my old laptop i was able to download music, put it in spotify with the local fil...

Daniel

Community Legend

2550 Views

1 replies

0 likes

  • 2550 Views
  • 1 replies
  • 0 likes

login issue Galaxy s5

Hi! I can't login after uppdating my Galaxy S5 to lolipop. The error i got is wrong username or password. I tried in ios(ipad mini),pc and on a galaxy s tab with the same username and password and it works great there. I tried on two different s5 wit...

Casual Listener

Hi!   I can't login after uppdating my Galaxy S5 to lolipop. The error i got is wrong username or password. I tried in ios(ipad mini),pc and on a galaxy s tab with the same username and ...

OviiiOne

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for Android (1.8.0)

What's new in this version (1.8.0) New: What are the people you follow listening to right now? Check out Top Tracks In Your Network, in Browse under Top Lists. Fixed: Android Lollipop bugs squished. Fictitious: This app can pilot a medium-sized airli...

Community Legend

  What's new in this version (1.8.0)   New: What are the people you follow listening to right now? Check out Top Tracks In Your Network, in Browse under Top Lists. Fixed: Android ...

Tetshi

Casual Listener

3330 Views

11 replies

3 likes

Android
Release Notes
  • 3330 Views
  • 11 replies
  • 3 likes

LG G3 - Spotify behavior, especially when headphones are inserted or removed.

I recently upgraded to the LG G3 phone from a Samsung Galaxy G3. Device: LG-D851Android Version: 4.4.2 Spotify performance has been very poor since the last update. 1- If Spotify is open, when I insert headphones and attempt to play a song it occasio...

Newbie

I recently upgraded to the LG G3 phone from a Samsung Galaxy G3.   Device: LG-D851 Android Version: 4.4.2   Spotify performance has been very poor since the last update.   ...

okcuoglu

Newbie

2026 Views

2 replies

0 likes

  • 2026 Views
  • 2 replies
  • 0 likes

paid for 3 months of Spotify premium, only got one

On this day last month I paid £9.99 for Spotify premium for 3 months, I only got one. Can someone point out how this happened? Thanks.

Newbie

On this day last month I paid £9.99 for Spotify premium for 3 months, I only got one. Can someone point out how this happened? Thanks.

Daniel

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Won't save to SD card Samsung s3

Hi, I can't get my saved music to save on the SD card. No matter what I do it saves to the phone storage. I have a 32gb sd card with only 5 gb used and my internal is only 16gb I have tried all the steps like reinstalling, clear cache, deleting files...

Casual Listener

Hi, I can't get my saved music to save on the SD card. No matter what I do it saves to the phone storage. I have a 32gb sd card with only 5 gb used and my internal is only 16gb I have tried all t...

Daniel

Community Legend

1831 Views

7 replies

0 likes

  • 1831 Views
  • 7 replies
  • 0 likes

Wrong Songs synced to Android

Hi, ive only just recently had this problem with a few local mp3s on my computer. -- I sync the playlist i have with a few new mp3s on it and it seems to transfer correctly to my phone and work alright, the song will play for maybe 10-15 seconds but ...

Newbie

Hi, ive only just recently had this problem with a few local mp3s on my computer.   --   I sync the playlist i have with a few new mp3s on it and it seems to transfer correctly to m...

Daniel

Community Legend

1200 Views

3 replies

1 likes

Android
local files
local files sync
Music
  • 1200 Views
  • 3 replies
  • 1 likes

Solved!! Device is not showing up on Pc

Hello I have this problem where my device is not showing up I've tried everything and can't still connect. What I've tried. Enabled UPnP Unintsalling and reinstalling the app Reconnecting my wifi Log in and sign out I should not that I have a comcast...

Casual Listener

Hello I have this problem where my device is not showing up I've tried everything and can't still connect.   What I've tried. Enabled UPnP Unintsalling and reinstalling the app Recon...

IHadAGiraffe

Casual Listener

3265 Views

3 replies

0 likes

  • 3265 Views
  • 3 replies
  • 0 likes

My music wont load?

Hello! I've been trying to use my Spotify app for two days now and for some reason the music just won't play! It constantly pauses any song i try to play. I can tell the music is loaded because i can go to any point in a song and it will play, but on...

Newbie

Hello! I've been trying to use my Spotify app for two days now and for some reason the music just won't play! It constantly pauses any song i try to play. I can tell the music is loaded because i can...

Grace

Spotify

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Content is NOT shown when application is opened.

Device 1: HTC One M8OS: Android 4.4.4Device 2: PCOS: Windows 8.1Preconditions:1. Existing account.2. Account with private playlist.3. Playlist with ~720 songs4. Device has WiFi connection.5. Playlist is downloaded for OFFLINE mode.Steps To Reproduce1...

Newbie

Device 1: HTC One M8 OS: Android 4.4.4 Device 2: PC OS: Windows 8.1 Preconditions: 1. Existing account. 2. Account with private playlist. 3. Playlist with ~720 songs 4. Device has WiFi conn...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

Solved!! Unfortunately, Spotify has stopped, no offered solutions have fixed it. please help!

Hi, I use spotify premium. About 5 days ago I was using spotify and it suddenly stopped working (it froze my phone and I had to take the battery out to turn it back on because nothing worked, not even holding the power button for 30 seconds). Ever si...

Casual Listener

Hi, I use spotify premium. About 5 days ago I was using spotify and it suddenly stopped working (it froze my phone and I had to take the battery out to turn it back on because nothing worked, not eve...

Daniel

Community Legend

1771 Views

3 replies

0 likes

  • 1771 Views
  • 3 replies
  • 0 likes

Spotify and S5

I just purchased a 32gig SD card for my Galaxy S5. I have some Beatles music that I want to listen to on my phone mixed in with my playlist through Spotify but I cannot seem to get Spotify to play it; I keep getting the message "This song is not avai...

Casual Listener

I just purchased a 32gig SD card for my Galaxy S5.  I have some Beatles music that I want to listen to on my phone mixed in with my playlist through Spotify but I cannot seem to get Spotify to p...

alf120345

Casual Listener

600 Views

2 replies

0 likes

  • 600 Views
  • 2 replies
  • 0 likes

Samsung s4 spotify not working offline on memory card

I have an s4 and the internal memory is full, so I've put in a 16g memory card. I can get my spotify songs onto it but when I download them to listen offline they load back onto the phone memory. Does anyone know how to download and listen offline fr...

Casual Listener

I have an s4 and the internal memory is full, so I've put in a 16g memory card. I can get my spotify songs onto it but when I download them to listen offline they load back onto the phone memory. Doe...

Daniel

Community Legend

697 Views

3 replies

0 likes

  • 697 Views
  • 3 replies
  • 0 likes

Son haché et coupé en 4G !

Bonne application, mais gros problème le son est haché et saccadé en 4G / H+ / 3G+. Pas moyen d'écouter une musique sans coupure à moins de mettre le chargement en pause et de le reprendre. Je précise que: j'utilise spotify en gratuit avec la plus fa...

Casual Listener

Bonne application, mais gros problème le son est haché et saccadé en 4G / H+ / 3G+. Pas moyen d'écouter une musique sans coupure à moins de mettre le chargement en pause et de le reprendre. Je précis...

Daniel

Community Legend

4025 Views

5 replies

0 likes

4G
streaming quality
  • 4025 Views
  • 5 replies
  • 0 likes

New Widget Idea?

Hello everyone, I was looking through the Widgets on my Samsung Galaxy S5 and realized that there was a Spotify one, however, it appears to be lacking when the app is not running. I think that it should show something instead of being completely blan...

Regular

Hello everyone, I was looking through the Widgets on my Samsung Galaxy S5 and realized that there was a Spotify one, however, it appears to be lacking when the app is not running. I think that...

Daniel

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

No sound while playing, tons of bugs, poor UI, the list goes on ....

I'm trying Spotify premium right now and have found many many operational issues after only one day. I like the concept of Spotify but the execution is absolutely horrible. I'm probably not going to continue with my subscription due to the many bugs ...

Newbie

I'm trying Spotify premium right now and have found many many operational issues after only one day.  I like the concept of Spotify but the execution is absolutely horrible.   I'm probably ...

camillo75

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Solved!! Can't play any song AT ALL please help!

Please help me out, i can see the songs but their names just stay opaque & won't allow me to play any of em at all.

Casual Listener

Please help me out, i can see the songs but their names just stay opaque & won't allow me to play any of em at all.

alucardaft89

Casual Listener

2566 Views

6 replies

0 likes

  • 2566 Views
  • 6 replies
  • 0 likes

Spotify Connect taking over my phone

Hi folks, got a bizarre issue. I'm listening to music on my Anroid Nexus 5, minding my own business. Suddenly the music changes to something else I have never listened to, and informs me I am controlling 'gti9195', which a Google suggests is a Samsun...

Regular

Hi folks, got a bizarre issue.   I'm listening to music on my Anroid Nexus 5, minding my own business.  Suddenly the music changes to something else I have never listened to, and inform...

camillo75

Community Legend

1447 Views

6 replies

0 likes

  • 1447 Views
  • 6 replies
  • 0 likes