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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201602 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201602 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545834 Views

78 replies

3 likes

  • 545834 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453559 Views

571 replies

38 likes

Account
Free
  • 453559 Views
  • 571 replies
  • 38 likes

Equalizer is broken

My spotify equalizer doesn't react to any commands. It's on the latest setting that I set

Casual Listener

My spotify equalizer doesn't react to any commands. It's on the latest setting that I set

Daniel

Community Legend

853 Views

3 replies

0 likes

  • 853 Views
  • 3 replies
  • 0 likes

won't finish the install from android app store

I have used it a lot, then the other day all **bleep** was grey and wouldn't start. So I uninstalled it and when I was about to reinstall it spotify just loading the install meter but never finished. I have searched in file manager but I can't find a...

Newbie

I have used it a lot, then the other day all **bleep** was grey and wouldn't start. So I uninstalled it and when I was about to reinstall it spotify just loading the install meter but never finished....

Daniel

Community Legend

7746 Views

1 replies

0 likes

  • 7746 Views
  • 1 replies
  • 0 likes

Spotify works only when is wifi conected samsung galaxy s3 LTE

Hi I have premium wersion spotify on my Samsung galaxy s3 LTE and applicaton work only when is wifi conected on Lte app is crash always, music plays 20 s and stop. I cant tap next song and pause i cant do anything... i try reinstall app and change in...

Casual Listener

Hi  I have premium wersion spotify on my Samsung galaxy s3 LTE and applicaton work only when is wifi conected on Lte app is crash always, music plays 20 s and stop. I cant tap next song and pau...

Daniel

Community Legend

1533 Views

5 replies

0 likes

  • 1533 Views
  • 5 replies
  • 0 likes

stops playing mid track

I have read your tech page about catch reinstalling and did battery thing to I have a Samsung galaxy light just got it two days ago. I have plenty of memory and am on Wi-Fi at home so I think theres a bug in the program.

Newbie

I have read your tech page about catch reinstalling and did battery thing to I have a Samsung galaxy light just got it two days ago. I have plenty of memory and am on Wi-Fi at home so I think theres ...

Daniel

Community Legend

646 Views

1 replies

0 likes

Android 4.4.2
stops playing
  • 646 Views
  • 1 replies
  • 0 likes

No more Spotify App for Galaxy Tab GT-P1000

Which Spotify App version is the last one that works for this Galaxy Tab and where can i get it?

Casual Listener

Which Spotify App version is the last one that works for this Galaxy Tab and where can i get it?

liftwartbertl

Casual Listener

1166 Views

4 replies

0 likes

  • 1166 Views
  • 4 replies
  • 0 likes

Polishing the Android Kitkat/Lollipop UI

Moved to ideas. Sorry. How do I erase this?

Casual Listener

Moved to ideas. Sorry. How do I erase this?

Daniel

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Offline mode broken on Android 4.4.2/Galaxy S4

After I upgraded to Android 4.4.2 on my Galaxy S4, my offline mode stopped working (starts downloading, stops after 30 or so songs are removed, then removes all files) in my spotify phone client. Offline mode works perfectly on my laptop). I even uni...

Music Fan

After I upgraded to Android 4.4.2 on my Galaxy S4, my offline mode stopped working (starts downloading, stops after 30 or so songs are removed, then removes all files) in my spotify phone client. &nb...

Nadja_1978

Regular

2006 Views

5 replies

0 likes

  • 2006 Views
  • 5 replies
  • 0 likes

Solved!! Set laps between peaces of music

Hi, Is it possible to set more time space between pieces of music when they play ? I use my playlist for dancing and we need some time before the next peace plays and so on. Thank you. pml001 Paris

Music Fan

Hi, Is it possible to set more time space between pieces of music when they play ? I use my playlist for dancing and we need some time before the next peace plays and so on. Thank you. &...

Daniel

Community Legend

674 Views

2 replies

0 likes

  • 674 Views
  • 2 replies
  • 0 likes

Android App / Mobile Enhancement: Downloaded Albums Tab or something like this

Hello Spotify-Team, please add in your Mobile App an Tab "Downloaded Playlists" or "Syncronised Titles" . This is really annoying when you have a lot of Playlists or Albums in your Collection and you must scroll to the moon... to find your Downloaded...

Newbie

Hello Spotify-Team,   please add in your Mobile App an Tab "Downloaded Playlists" or "Syncronised Titles" . This is really annoying when you have a lot of Playlists or Albums in your Co...

Daniel

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

mobile phone app

I went from being a premium member to a free member because I had to change my credit card number. now I can't even access the free portion of the program does anyone know why this is happening?

Casual Listener

I went from being a premium member to a free member because I had to change my credit card number. now I can't even access the free portion of the program does anyone know why this is happening?

Daniel

Community Legend

443 Views

2 replies

0 likes

  • 443 Views
  • 2 replies
  • 0 likes

Make more space on phone- how to delete songs

How can I erase songs I've downloaded from spotify onto my phone?

Newbie

How can I erase songs I've downloaded from spotify onto my phone?

Daniel

Community Legend

1833 Views

1 replies

0 likes

  • 1833 Views
  • 1 replies
  • 0 likes

deaktivated facebook login username fails

Hey I've deactivated my Facebook and now I can't login to spotify because I used my Facebook how do I get a username to login with. Kind regardsBo

Visitor

Hey I've deactivated my Facebook and now I can't login to spotify because I used my Facebook how do I get a username to login with. Kind regards Bo

MattSuda

Spotify Star

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

No space left on SD card

Verizon Galaxy S3 running on Android version 4.4.2 All a sudden my offline playlists I had downloaded to my SD card undownloaded. This happened twice over the span of 2 weeks. I have done a full reinstall about 5 times and the issue keeps happening. ...

Newbie

Verizon Galaxy S3 running on Android version 4.4.2   All a sudden my offline playlists I had downloaded to my SD card undownloaded. This happened twice over the span of 2 weeks. I have done ...

Daniel

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

T-Mobile Android app on data says offline

Are you having trouble on your Android phone(specifically on HTC one m8) with T-Mobile's network, with the app saying offline, on data? Stay frustrated no longer! The reason this happens is because T-Mobile runs their network on IPv6, an unknown issu...

Casual Listener

Are you having trouble on your Android phone(specifically on HTC one m8) with T-Mobile's network, with the app saying offline, on data? Stay frustrated no longer! The reason this happens is because T...

Daniel

Community Legend

1626 Views

3 replies

0 likes

  • 1626 Views
  • 3 replies
  • 0 likes

very confusing

I got premium today to my mobile...and there is instruction that: You can use Spotify to sync your own local files to the Spotify app on your Android or iOS device. Make a playlist on your computer containing music from your Local music files Connect...

Casual Listener

I got premium today to my mobile...and there is instruction that:   You can use Spotify to sync your own local files to the Spotify app on your Android or iOS device. Make a playlist on ...

CPI

Newbie

999 Views

2 replies

0 likes

  • 999 Views
  • 2 replies
  • 0 likes

SD-Card problems

Hey! I have CAT B15Q phone. I have installed a SD card in it, but Spotify cannot find it. I know that there is another thread about this, but it does not matter if i reinstall the app - it still cant find the SD card to store my music. Instead it is ...

Casual Listener

Hey!   I have CAT B15Q phone. I have installed a SD card in it, but Spotify cannot find it. I know that there is another thread about this, but it does not matter if i reinstall the app - ...

rangoy

Regular

1000 Views

4 replies

0 likes

  • 1000 Views
  • 4 replies
  • 0 likes

Family account connect to one Android for play

Hallo, I plan to use a family account with two premium-menbers. Each Member used spotify on her ouwn Android-Phone for hear music local. Can I play to all devices (connect) with my familyaccount or only to my devices? Thanks. Uwe

Newbie

Hallo,   I plan to use a family account with two premium-menbers. Each Member used spotify on her ouwn Android-Phone for hear music local. Can I play to all devices (connect) with my famil...

Daniel

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

phone

Why's my spotify not playing sound it can't be the phone coz it plays on you tube and everything else apart from spotify I need help here don't know what it's doing

Newbie

Why's my spotify not playing sound it can't be the phone coz it plays on you tube and everything else apart from spotify I need help here don't know what it's doing

Jordi

Community Legend

71501 Views

1 replies

0 likes

  • 71501 Views
  • 1 replies
  • 0 likes

My account is automatically unfollowing artists

I love spotify with every fiber of my being but an issue has occurred recently my spotify account has been automatically unfollowing artists I pay for premium so I sort of expectations that I should not have a limit or I should at least get some type...

Newbie

I love spotify with every fiber of my being but an issue has occurred recently my spotify account has been automatically unfollowing artists I pay for premium so I sort of expectations that I should ...

OviiiOne

Community Legend

1166 Views

1 replies

1 likes

  • 1166 Views
  • 1 replies
  • 1 likes

Cuenta que ya no uso

Hola! Tengo una cuenta premium que ya no uso pero me siguen cobrando, cómo hago para cancelar ésa cuenta y que ya no me cobren?

Newbie

Hola! Tengo una cuenta premium que ya no uso pero me siguen cobrando, cómo hago para cancelar ésa cuenta y que ya no me cobren?

OviiiOne

Community Legend

533 Views

3 replies

0 likes

  • 533 Views
  • 3 replies
  • 0 likes