Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

208875 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 208875 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

557568 Views

78 replies

3 likes

  • 557568 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461198 Views

575 replies

39 likes

Account
Free
  • 461198 Views
  • 575 replies
  • 39 likes

Make more space on phone- how to delete songs

How can I erase songs I've downloaded from spotify onto my phone?

Newbie

How can I erase songs I've downloaded from spotify onto my phone?

Daniel

Community Legend

1842 Views

1 replies

0 likes

  • 1842 Views
  • 1 replies
  • 0 likes

deaktivated facebook login username fails

Hey I've deactivated my Facebook and now I can't login to spotify because I used my Facebook how do I get a username to login with. Kind regardsBo

Visitor

Hey I've deactivated my Facebook and now I can't login to spotify because I used my Facebook how do I get a username to login with. Kind regards Bo

MattSuda

Spotify Star

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

No space left on SD card

Verizon Galaxy S3 running on Android version 4.4.2 All a sudden my offline playlists I had downloaded to my SD card undownloaded. This happened twice over the span of 2 weeks. I have done a full reinstall about 5 times and the issue keeps happening. ...

Newbie

Verizon Galaxy S3 running on Android version 4.4.2   All a sudden my offline playlists I had downloaded to my SD card undownloaded. This happened twice over the span of 2 weeks. I have done ...

Daniel

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

T-Mobile Android app on data says offline

Are you having trouble on your Android phone(specifically on HTC one m8) with T-Mobile's network, with the app saying offline, on data? Stay frustrated no longer! The reason this happens is because T-Mobile runs their network on IPv6, an unknown issu...

Casual Listener

Are you having trouble on your Android phone(specifically on HTC one m8) with T-Mobile's network, with the app saying offline, on data? Stay frustrated no longer! The reason this happens is because T...

Daniel

Community Legend

1650 Views

3 replies

0 likes

  • 1650 Views
  • 3 replies
  • 0 likes

very confusing

I got premium today to my mobile...and there is instruction that: You can use Spotify to sync your own local files to the Spotify app on your Android or iOS device. Make a playlist on your computer containing music from your Local music files Connect...

Casual Listener

I got premium today to my mobile...and there is instruction that:   You can use Spotify to sync your own local files to the Spotify app on your Android or iOS device. Make a playlist on ...

CPI

Newbie

1019 Views

2 replies

0 likes

  • 1019 Views
  • 2 replies
  • 0 likes

SD-Card problems

Hey! I have CAT B15Q phone. I have installed a SD card in it, but Spotify cannot find it. I know that there is another thread about this, but it does not matter if i reinstall the app - it still cant find the SD card to store my music. Instead it is ...

Casual Listener

Hey!   I have CAT B15Q phone. I have installed a SD card in it, but Spotify cannot find it. I know that there is another thread about this, but it does not matter if i reinstall the app - ...

rangoy

Regular

1027 Views

4 replies

0 likes

  • 1027 Views
  • 4 replies
  • 0 likes

Family account connect to one Android for play

Hallo, I plan to use a family account with two premium-menbers. Each Member used spotify on her ouwn Android-Phone for hear music local. Can I play to all devices (connect) with my familyaccount or only to my devices? Thanks. Uwe

Newbie

Hallo,   I plan to use a family account with two premium-menbers. Each Member used spotify on her ouwn Android-Phone for hear music local. Can I play to all devices (connect) with my famil...

Daniel

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

phone

Why's my spotify not playing sound it can't be the phone coz it plays on you tube and everything else apart from spotify I need help here don't know what it's doing

Newbie

Why's my spotify not playing sound it can't be the phone coz it plays on you tube and everything else apart from spotify I need help here don't know what it's doing

Jordi

Community Legend

72622 Views

1 replies

0 likes

  • 72622 Views
  • 1 replies
  • 0 likes

My account is automatically unfollowing artists

I love spotify with every fiber of my being but an issue has occurred recently my spotify account has been automatically unfollowing artists I pay for premium so I sort of expectations that I should not have a limit or I should at least get some type...

Newbie

I love spotify with every fiber of my being but an issue has occurred recently my spotify account has been automatically unfollowing artists I pay for premium so I sort of expectations that I should ...

OviiiOne

Community Legend

1177 Views

1 replies

1 likes

  • 1177 Views
  • 1 replies
  • 1 likes

Cuenta que ya no uso

Hola! Tengo una cuenta premium que ya no uso pero me siguen cobrando, cómo hago para cancelar ésa cuenta y que ya no me cobren?

Newbie

Hola! Tengo una cuenta premium que ya no uso pero me siguen cobrando, cómo hago para cancelar ésa cuenta y que ya no me cobren?

OviiiOne

Community Legend

554 Views

3 replies

0 likes

  • 554 Views
  • 3 replies
  • 0 likes

(Bug report?) Spotify offline: deletes album temporarily after pause (Motorola G)

I am having an anoying problem with Spotfiy offline in Android 4.4.2 (see specific info like kernel at the end). Here is how to reproduce it: 1. Save an album (not playlist) offline 2. Play any song in the album 3. Lock the phone (mine is locked with...

Regular

I am having an anoying problem with Spotfiy offline in Android 4.4.2 (see specific info like kernel at the end).   Here is how to reproduce it:   1. Save an album (not playlist) offli...

hedsonojeda

Newbie

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Solved!! Spotify buffering at end of every song

Hey there. I have problem with Spotify in Android after update. I updated Spotify and now it keeps buffering at end of song, at every song. Playback stops at end of song befere crossfade and then continue. I have no problems with Internet, as my mobi...

Visitor

Hey there.   I have problem with Spotify in Android after update. I updated Spotify and now it keeps buffering at end of song, at every song. Playback stops at end of song befere crossfade a...

rytymu

Gig Goer

7724 Views

33 replies

0 likes

  • 7724 Views
  • 33 replies
  • 0 likes

Spotify won't open on my Galaxy Tab

It previously worked fine, but somewhere along the way, it stopped, and now won't open at all. I've uninstalled and re-installed with no luck. When I try to open, I get the "Unfortunately, Spotify has stopped" message. Works fine on my phone. Tablet ...

Newbie

It previously worked fine, but somewhere along the way, it stopped, and now won't open at all. I've uninstalled and re-installed with no luck. When I try to open, I get the "Unfortunately, Spotify ha...

Daniel

Community Legend

2974 Views

1 replies

0 likes

Android
galaxy tab
Spotify
  • 2974 Views
  • 1 replies
  • 0 likes

store song on SD card

hello i have a new LG g3 on lollipop and i try to put my song on my 64gb sd card. it seems to store some info on the sd card but the application storage is also groing on ty internal storage. i had before a sony z1 and eveirything was fine, all the s...

Casual Listener

hello   i have a new LG g3 on lollipop and i try to put my song on my 64gb sd card. it seems to store some info on the sd card but the application storage is also groing on ty internal s...

Daniel

Community Legend

732 Views

3 replies

0 likes

  • 732 Views
  • 3 replies
  • 0 likes

Spotify abre porém não carrega as playlists

Boa tarde, estou tendo grandes problemas com o meu app Spotify no Z3 Compact, simplesmente ele abre porém não carrega as playlists, fica com a tela toda preta com apenas os tracinhos no canto superior esquerdo, mais nada. Notei que quando eu tenho co...

Casual Listener

Boa tarde, estou tendo grandes problemas com o meu app Spotify no Z3 Compact, simplesmente ele abre porém não carrega as playlists, fica com a tela toda preta com apenas os tracinhos no canto superio...

beberbr

Casual Listener

13203 Views

5 replies

1 likes

  • 13203 Views
  • 5 replies
  • 1 likes

Share button has changed, for the worst

In the latest app update, the usual Android share (aka intents) menu has now been removed, and replaced with limited options for posting on social media, to a Spotify friend, or copying the link. The previous menu allowed me to share a link to someth...

Regular

In the latest app update, the usual Android share (aka intents) menu has now been removed, and replaced with limited options for posting on social media, to a Spotify friend, or copying the link. ...

BNQNY

Newbie

1093 Views

3 replies

0 likes

  • 1093 Views
  • 3 replies
  • 0 likes

Spotify Crashes on both of my Galaxy S5's at launch

I have been a Premium customer for a few years now without issue until recently. In Mid December I was using a Galaxy S3 to listen to spotify. The app started locking up and crashing on my phone pretty regularly.....ok everytime I sused it, i had to ...

Casual Listener

I have been a Premium customer for a few years now without issue until recently.  In Mid December I was using a Galaxy S3 to listen to spotify.  The app started locking up and crashing on m...

Daniel

Community Legend

2559 Views

3 replies

0 likes

  • 2559 Views
  • 3 replies
  • 0 likes

Spotify App doesnt work

Hello, The App doesnt work anymore on my phone after the latest Update. I already tried to reinstall the App, deleted all the data and everything, then tried to reinstall. It worked for about a minute, until i tried to download my playlists again, bu...

Casual Listener

Hello, The App doesnt work anymore on my phone after the latest Update.   I already tried to reinstall the App, deleted all the data and everything, then tried to reinstall. It worked fo...

syriuz

Casual Listener

560 Views

2 replies

0 likes

  • 560 Views
  • 2 replies
  • 0 likes

Sync local files through USB

This seems to be impossible, pretty amusing considering the sign "never be without your music" is screened when pressing the devices-tab. If you do not have access to WI-FI this statement is not true, my only option is to sync local files through USB...

Newbie

This seems to be impossible, pretty amusing considering the sign "never be without your music" is screened when pressing the devices-tab. If you do not have access to WI-FI this statement i...

882 Views

0 replies

1 likes

  • 882 Views
  • 0 replies
  • 1 likes

unable to connect on Internet radio

Hi. My premium account is paid. I run spotify on my Samsung galaxy s3 and kindle fire hd. Has been working fine but last two days it won't connect to my radio. It shows as available on network and the radio shows waiting for users. It is connected to...

Casual Listener

Hi. My premium account is paid. I run spotify on my Samsung galaxy s3 and kindle fire hd. Has been working fine but last two days it won't connect to my radio. It shows as available on network and th...

spotifiednew22

Casual Listener

5368 Views

4 replies

1 likes

  • 5368 Views
  • 4 replies
  • 1 likes