Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376905 Views

541 replies

34 likes

Account
Free
  • 376905 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7638 Views

0 replies

7 likes

  • 7638 Views
  • 0 replies
  • 7 likes

no puedo entrar olvidado cuenta

Mi hijo creo una cuenta de spotify con un hotmail inventado i guardo el hotmail , contraseña , i nombre de uruario en el mobil i luego la izo premium con mi tarjeta de credito , el problema es que tubimos que resetear el mobil i perdimos toda la info...

Newbie

Mi hijo creo una cuenta de spotify con un hotmail inventado i guardo el hotmail , contraseña , i nombre de uruario en el mobil i luego la izo premium con mi tarjeta de credito , el problema es que tu...

Daniel

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Local Files

Whenever I try to sync local files from my computer to my Android Phone it says Connect your device to the same wifi as your computer. Then open spotifys iphone app or android app to sync your music. I'm doing this from a desktop computer.... There i...

Visitor

Whenever I try to sync local files from my computer to my Android Phone it says Connect your device to the same wifi as your computer. Then open spotifys iphone app or android app to sync your music....

Daniel

Community Legend

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Android phone not compatible

Going on a trip tomorrow and thought it might be nice to get use of the offline feature. But when im going to download the app for my phone (Motorola mb525) it says its not compatible with my phone. Is there anyway to fix this? or is my phone just "t...

Newbie

Going on a trip tomorrow and thought it might be nice to get use of the offline feature. But when im going to download the app for my phone (Motorola mb525) it says its not compatible with my phone...

Daniel

Community Legend

5253 Views

1 replies

0 likes

  • 5253 Views
  • 1 replies
  • 0 likes

reproducir spotify sin dar permiso

Cuando tengo conectado mi smartphone de android a mi coche por bluetooth para poder reproducir mi musica de mi dispositivo automaticamente se abre la app de spotify para reproducir sin dar yo mi permiso. ¿Hay alguna configuración para evitar esto?

Visitor

Cuando tengo conectado mi smartphone de android a mi coche por bluetooth para poder reproducir mi musica de mi dispositivo automaticamente se abre la app de spotify para reproducir sin dar yo mi perm...

Daniel

Community Legend

2491 Views

1 replies

0 likes

  • 2491 Views
  • 1 replies
  • 0 likes

can't store to sd card HTC one M8

i cant store the ofline music to my sd card wich got 56GB of free space, i tried every post about this i could find but nothing workes. spotify version 1.9.0.1273 i reinstaled it multiple times with removing cash and stuff. and i don't have te folder...

Newbie

i cant store the ofline music to my sd card wich got 56GB of free space, i tried every post about this i could find but nothing workes. spotify version 1.9.0.1273 i reinstaled it multiple times wit...

Daniel

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Solved!! can't save new music to my account

Evertime I try to save any new music to my account it says it is saved and the a short time later when I return it is gone. I've tried removing my devices & completely removing the app. Then reinstalled only to have the same problem. Galaxy S5 -Brad

Newbie

Evertime I try to save any new music to my account it says it is saved and the a short time later when I return it is gone. I've tried removing my devices & completely removing the app. Then rein...

Daniel

Community Legend

748 Views

2 replies

1 likes

  • 748 Views
  • 2 replies
  • 1 likes

Music downloaded to device won't sync with computer

Sorry if this has been answered, but I can't find it anywhere. I downloaded a bunch of music on my Nexus 5 at work, with the hopes that my computer would see what I downloaded and download the same music, keeping my libraries consistent. Spotify defi...

Newbie

Sorry if this has been answered, but I can't find it anywhere.   I downloaded a bunch of music on my Nexus 5 at work, with the hopes that my computer would see what I downloaded and download...

Daniel

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Facebook error. You already created an account with this Email address.

Reinstalled Spotify and attempted to Log in with Facebook when this message occurs. Is there a way to reconnect this reinstall to its original account or does a technician need to delete the originail account? Was originally installed under a trial o...

Casual Listener

Reinstalled Spotify and attempted to Log in with Facebook when this message occurs. Is there a way to reconnect this reinstall to its original account or does a technician need to delete the origina...

Daniel

Community Legend

747 Views

2 replies

0 likes

  • 747 Views
  • 2 replies
  • 0 likes

All the time pending

Hey, i have a problem. I have a Spotify on PC and on my Galaxy Note 2. In spotify PC in devices tab after selecting GT-N7100 I would like to sync Local Files, but all the time "pending" if i choose local files. What is a problem ? Merry Christmas and...

Newbie

Hey,   i have a problem.   I have a Spotify on PC and on my Galaxy Note 2.   In spotify PC in devices tab after selecting GT-N7100 I would like to sync Local Files, but all...

Daniel

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

not playing

Music isn't playing whether in on or offline mode. when I press play it immediately goes back to pause and sometimes plays for approximately one tenth of a seconddoes not work with or without headphones and other applications for music are not affect...

Casual Listener

Music isn't playing whether in on or offline mode. when I press play it immediately goes back to pause and sometimes plays for approximately one tenth of a seconddoes not work with or without headpho...

Daniel

Community Legend

444 Views

3 replies

0 likes

  • 444 Views
  • 3 replies
  • 0 likes

Player Aleatorio

Assinei a versão premium hoje, mas quando vou escutar um album no smartphone continua disponivel somente pelo modo aleatorio!!! O que faço????

Newbie

Assinei a versão premium hoje, mas quando vou escutar um album no smartphone continua disponivel somente pelo modo aleatorio!!! O que faço????

Daniel

Community Legend

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Wrong Song Titles

I'm listening to Katy Perry's album "One of the Boys" and the song it says is playing is "I Think I'm Ready" but it is actually the acoustic version of Thinking of You. The acoustic version of Thinking of You plays I Think I'm Ready instead of the ac...

Newbie

I'm listening to Katy Perry's album "One of the Boys" and the song it says is playing is "I Think I'm Ready" but it is actually the acoustic version of Thinking of You. The acoustic version of Thinki...

Daniel

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Android SpotifyApp hides on starting when in landscape mode

I originally thought the app was crashing because the Spotify app started up, briefly showed the playlists and then vanished. However it still showed in the running application list. When I activated Spotify in portrait mode it stays open and does no...

Newbie

I originally thought the app was crashing because the Spotify app started up, briefly showed the playlists and then vanished. However it still showed in the running application list. When I acti...

Daniel

Community Legend

481 Views

2 replies

0 likes

  • 481 Views
  • 2 replies
  • 0 likes

Sound come and go...

Hi, I have a very enoiing problem. It only shows when I have offline mode activated. I click on a song and it start playing for 5 sec then the sound stops but according to Spotify it's still playing(the song is still playing). To make the sound come ...

Newbie

Hi, I have a very enoiing problem. It only shows when I have offline mode activated. I click on a song and it start playing for 5 sec then the sound stops but according to Spotify it's still playi...

Daniel

Community Legend

551 Views

2 replies

0 likes

  • 551 Views
  • 2 replies
  • 0 likes

no internet conection on samsung galaxy s3 mini and t-mobile

Hi all Spotify is working well with my Galaxy s3 via wlan. But with t-mobile 90% of the time i geht a message `no Internet connection` This makes no fun and i canceld my premium account. Ans hints?

Regular

Hi all   Spotify is working well with my Galaxy s3 via wlan.   But with t-mobile 90% of the time i geht a message `no Internet connection`   This makes no fun and i canceld...

Upset

Gig Goer

1166 Views

8 replies

0 likes

  • 1166 Views
  • 8 replies
  • 0 likes

Sincronizar iPad y movil android

Buenas! Tengo una cuenta de Spotify Premiun, y a la hora de sincronizar tanto el iPad como el movil android para agregar los archivos locales, el Spotify del ordenador (w8) no reconoce los dispositivos. ¿cómo pueod solucionarlo?

Newbie

Buenas! Tengo una cuenta de Spotify Premiun, y a la hora de sincronizar tanto el iPad como el movil android para agregar los archivos locales, el Spotify del ordenador (w8)  no reconoce los disp...

MattSuda

Spotify Star

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Local files "not available"

I bought the new Black Keys album and downloaded it to my PC. I imported the album into a playlist in Spotify and made it available offline. It syncs to my Galaxy S4 just fine, it just won't play the songs. All songs say "This track is not available"...

Casual Listener

I bought the new Black Keys album and downloaded it to my PC. I imported the album into a playlist in Spotify and made it available offline. It syncs to my Galaxy S4 just fine, it just won't play the...

svdlfilm

Newbie

7457 Views

5 replies

0 likes

  • 7457 Views
  • 5 replies
  • 0 likes

Tracklength not right

Hi, I downloaded a mp3. The length is about 57 minutes, but the Spotify-Player only shows a Tracklength of 8 seconds. If I play the song it is played the full length, but I can't skip through it 'cause there are only 8 seconds displayed.Can anyone he...

Casual Listener

Hi,   I downloaded a mp3. The length is about 57 minutes, but the Spotify-Player only shows a Tracklength of 8 seconds. If I play the song it is played the full length, but I can't skip thro...

Eidechse94

Casual Listener

383 Views

2 replies

0 likes

  • 383 Views
  • 2 replies
  • 0 likes

Spotify crashes after 1-2 seconds

Hi, Description On a new tablet I can't get Spotify to run. A Spotify screen shows up for a very brief period (not much more than 1 second) and then disappears completely. I don't even get to enter my Spotify account details. What are the steps you t...

Regular

Hi, Description On a new tablet I can't get Spotify to run.  A Spotify screen shows up for a very brief period (not much more than 1 second) and then disappears completely.  I don't ...

nicoalbiazul

Casual Listener

1386 Views

7 replies

0 likes

  • 1386 Views
  • 7 replies
  • 0 likes

Unsynced and Undownloaded

I installed this app the first day I got this thing and never uninstalled it. (Christmas) I upgraded to Premium. Not just a free-trial, but actually suscribed and payed money for it. I downloaded some songs and albums on this thing, and haven't touch...

Newbie

I installed this app the first day I got this thing and never uninstalled it. (Christmas) I upgraded to Premium. Not just a free-trial, but actually suscribed and payed money for it. I...

Jordi

Community Legend

452 Views

2 replies

0 likes

  • 452 Views
  • 2 replies
  • 0 likes