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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110330 Views

26 replies

3 likes

  • 110330 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222179 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222179 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578803 Views

79 replies

3 likes

  • 578803 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476852 Views

577 replies

40 likes

Account
Free
  • 476852 Views
  • 577 replies
  • 40 likes

Solved!! Spotify Won't Save Many Artists I'm Following

When I choose 'follow' for an artist, Spotify apparently hasn't been saving that data...when I go to the Artist list under 'My Music', many bands I flagged are no longer being followed. This is especially frustrating when I want to follow new music d...

Casual Listener

When I choose 'follow' for an artist, Spotify apparently hasn't been saving that data...when I go to the Artist list under 'My Music', many bands I flagged are no longer being followed. This is espec...

Daniel

Community Legend

1782 Views

1 replies

0 likes

  • 1782 Views
  • 1 replies
  • 0 likes

Older GUI on rooted phone?

I rooted my Galaxy S4 with Cyanogenmod to get the equalizer to work for local files, and the GUI was exactly the same. But then as CM has problems with bluetooth, I installed AOKP and now I have the older GUI where you can't scroll left or right to t...

Music Fan

I rooted my Galaxy S4 with Cyanogenmod to get the equalizer to work for local files, and the GUI was exactly the same. But then as CM has problems with bluetooth, I installed AOKP and now I have the ...

Daniel

Community Legend

629 Views

3 replies

0 likes

  • 629 Views
  • 3 replies
  • 0 likes

No audio

Hey guys, I hope you can help... Until today I have had ZERO issues with Spotify on my Samsung Galaxy SIII, today I find I have no audio during music, it is playing as I can see the counter counting. I skip forward a song thinkng that may help, it do...

Newbie

 Hey guys, I hope you can help... Until today I have had ZERO issues with Spotify on my Samsung Galaxy SIII, today I find I have no audio during music, it is playing as I can see the counter cou...

Daniel

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

download refusal

Every time I save a song to my spotify lately it just saves and won't download? So it's not allowing me to use it when I am offline....very confused....any suggestions??

Casual Listener

Every time I save a song to my spotify lately it just saves and won't download? So it's not allowing me to use it when I am offline....very confused....any suggestions??

Daniel

Community Legend

869 Views

2 replies

0 likes

  • 869 Views
  • 2 replies
  • 0 likes

Error message: "this track is not available in your region"?

I have spotify premium and I'm using a galaxy s4. I'm also in the UK (london) and when I try to listen to 'love me like you do' by ellie goulding, it gives me the error message that it's not available in my region, although other people can listen to...

Regular

I have spotify premium and I'm using a galaxy s4. I'm also in the UK (london) and when I try to listen to 'love me like you do' by ellie goulding, it gives me the error message that it's not availabl...

Maddie1357

Regular

1680 Views

4 replies

0 likes

  • 1680 Views
  • 4 replies
  • 0 likes

Problem with Spotify player, local files are not white and don't synchronize with Androide Spotify

This files in gray, for example Love Song - 311 i cannot synchronize in my playlist offline for Androide Phone. I can liseting in the player, but don't download in my phone playlist.

Regular

This files in gray, for example Love Song - 311 i cannot synchronize in my playlist offline for Androide Phone.   I can liseting in the player, but don't download in my phone playlist. &nb...

Daniel

Community Legend

2104 Views

8 replies

0 likes

Windows
  • 2104 Views
  • 8 replies
  • 0 likes

Additional device

I have an extra device that I want to play my spotify on. It is tied to my wife's Facebook account. Because of this, I am unable to log into my spotify. Every time that I try to enter my spotify username and password I get an error for wrong username...

Casual Listener

I have an extra device that I want to play my spotify on. It is tied to my wife's Facebook account. Because of this, I am unable to log into my spotify. Every time that I try to enter my spotify us...

Daniel

Community Legend

1199 Views

5 replies

0 likes

Login Errors
  • 1199 Views
  • 5 replies
  • 0 likes

[Spotify Caribisch Nederland]

Beste members,Momenteel woon ik op Bonaire, juridisch gezien een bijzondere gemeente van Nederland, Caribisch Nederland. Nu heb ik het volgende probleem: Ik wil graag in de play store Spotify downloaden zodat ik Spotify op mijn telefoon kan gebruiken...

Newbie

Beste members, Momenteel woon ik op Bonaire, juridisch gezien een bijzondere gemeente van Nederland, Caribisch Nederland. Nu heb ik het volgende probleem: Ik wil graag in de play store Spotify dow...

MichaelW

Community Legend

879 Views

1 replies

0 likes

  • 879 Views
  • 1 replies
  • 0 likes

Troubles with downloading music to my offline playlist

Hi! I've searched the forum but found no answer. I'm premium, but since a few days, I: 1. Can't listen to music while offline on my computer 2. My celphone (android) stops downloading in the middle of a playlist. I get a notification that there's not...

Newbie

Hi! I've searched the forum but found no answer. I'm premium, but since a few days, I: 1. Can't listen to music while offline on my computer 2. My celphone (android) stops downloading in the mi...

Daniel

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

I can't sync my music from the laptop to my mobile.

Hello all ! I got a laptop, running on Windows 8, and a mobile Samsung Galaxy Note 3. When I had my old laptop i was able to download music, put it in spotify with the local files option, then i dragged and dropped those mp3 in a offline session, it ...

Newbie

Hello all !   I got a laptop, running on Windows 8, and a mobile Samsung Galaxy Note 3.   When I had my old laptop i was able to download music, put it in spotify with the local fil...

Daniel

Community Legend

2555 Views

1 replies

0 likes

  • 2555 Views
  • 1 replies
  • 0 likes

login issue Galaxy s5

Hi! I can't login after uppdating my Galaxy S5 to lolipop. The error i got is wrong username or password. I tried in ios(ipad mini),pc and on a galaxy s tab with the same username and password and it works great there. I tried on two different s5 wit...

Casual Listener

Hi!   I can't login after uppdating my Galaxy S5 to lolipop. The error i got is wrong username or password. I tried in ios(ipad mini),pc and on a galaxy s tab with the same username and ...

OviiiOne

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for Android (1.8.0)

What's new in this version (1.8.0) New: What are the people you follow listening to right now? Check out Top Tracks In Your Network, in Browse under Top Lists. Fixed: Android Lollipop bugs squished. Fictitious: This app can pilot a medium-sized airli...

Community Legend

  What's new in this version (1.8.0)   New: What are the people you follow listening to right now? Check out Top Tracks In Your Network, in Browse under Top Lists. Fixed: Android ...

Tetshi

Casual Listener

3475 Views

11 replies

3 likes

Android
Release Notes
  • 3475 Views
  • 11 replies
  • 3 likes

LG G3 - Spotify behavior, especially when headphones are inserted or removed.

I recently upgraded to the LG G3 phone from a Samsung Galaxy G3. Device: LG-D851Android Version: 4.4.2 Spotify performance has been very poor since the last update. 1- If Spotify is open, when I insert headphones and attempt to play a song it occasio...

Newbie

I recently upgraded to the LG G3 phone from a Samsung Galaxy G3.   Device: LG-D851 Android Version: 4.4.2   Spotify performance has been very poor since the last update.   ...

okcuoglu

Newbie

2029 Views

2 replies

0 likes

  • 2029 Views
  • 2 replies
  • 0 likes

paid for 3 months of Spotify premium, only got one

On this day last month I paid £9.99 for Spotify premium for 3 months, I only got one. Can someone point out how this happened? Thanks.

Newbie

On this day last month I paid £9.99 for Spotify premium for 3 months, I only got one. Can someone point out how this happened? Thanks.

Daniel

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Won't save to SD card Samsung s3

Hi, I can't get my saved music to save on the SD card. No matter what I do it saves to the phone storage. I have a 32gb sd card with only 5 gb used and my internal is only 16gb I have tried all the steps like reinstalling, clear cache, deleting files...

Casual Listener

Hi, I can't get my saved music to save on the SD card. No matter what I do it saves to the phone storage. I have a 32gb sd card with only 5 gb used and my internal is only 16gb I have tried all t...

Daniel

Community Legend

1850 Views

7 replies

0 likes

  • 1850 Views
  • 7 replies
  • 0 likes

Wrong Songs synced to Android

Hi, ive only just recently had this problem with a few local mp3s on my computer. -- I sync the playlist i have with a few new mp3s on it and it seems to transfer correctly to my phone and work alright, the song will play for maybe 10-15 seconds but ...

Newbie

Hi, ive only just recently had this problem with a few local mp3s on my computer.   --   I sync the playlist i have with a few new mp3s on it and it seems to transfer correctly to m...

Daniel

Community Legend

1209 Views

3 replies

1 likes

Android
local files
local files sync
Music
  • 1209 Views
  • 3 replies
  • 1 likes

Solved!! Device is not showing up on Pc

Hello I have this problem where my device is not showing up I've tried everything and can't still connect. What I've tried. Enabled UPnP Unintsalling and reinstalling the app Reconnecting my wifi Log in and sign out I should not that I have a comcast...

Casual Listener

Hello I have this problem where my device is not showing up I've tried everything and can't still connect.   What I've tried. Enabled UPnP Unintsalling and reinstalling the app Recon...

IHadAGiraffe

Casual Listener

3281 Views

3 replies

0 likes

  • 3281 Views
  • 3 replies
  • 0 likes

My music wont load?

Hello! I've been trying to use my Spotify app for two days now and for some reason the music just won't play! It constantly pauses any song i try to play. I can tell the music is loaded because i can go to any point in a song and it will play, but on...

Newbie

Hello! I've been trying to use my Spotify app for two days now and for some reason the music just won't play! It constantly pauses any song i try to play. I can tell the music is loaded because i can...

Grace

Spotify

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Content is NOT shown when application is opened.

Device 1: HTC One M8OS: Android 4.4.4Device 2: PCOS: Windows 8.1Preconditions:1. Existing account.2. Account with private playlist.3. Playlist with ~720 songs4. Device has WiFi connection.5. Playlist is downloaded for OFFLINE mode.Steps To Reproduce1...

Newbie

Device 1: HTC One M8 OS: Android 4.4.4 Device 2: PC OS: Windows 8.1 Preconditions: 1. Existing account. 2. Account with private playlist. 3. Playlist with ~720 songs 4. Device has WiFi conn...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes