Log in with Facebook failed

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Log in with Facebook failed

FranzGabel
Casual Listener

Hi there,

 

I am desperately trying to log in on Spotify on my Android mobile phone. The error I get is "You seem to try to log in from a different country".

 

I was in Brazil for the last six months and therefore changed the language of facebook from german to portuguese. But I already changed it back now, but it is still not working.

 

The app is newly installed from the playstore.

 

Any help would be great!

 

Thanks

 

Sebastian

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Re: Log in with Facebook failed

MattSuda
Community Legend

I suggest you contact support so they can help you. They will be able to look at your account and see what the problem is.

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

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Solution!

Re: Log in with Facebook failed

MattSuda
Community Legend

I suggest you contact support so they can help you. They will be able to look at your account and see what the problem is.

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

View solution in original post

Re: Log in with Facebook failed

FranzGabel
Casual Listener
Thanks a lot!

Re: Log in with Facebook failed

MattSuda
Community Legend

You're welcome

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